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Please note: that the above salary is based on the successful candidate working 20 hours per week Being a cook in our school means being part of something big. You’ll be working at the heart of the school, preparing and serving tasty, nutritious food to our young people, staff and visitors You’ll be expected to follow food hygiene rules and keep health and safety in mind, but the key is to create varied menus that encourage our young people to try new food. You’ll help plan meals, taking into account any specific dietary requirements. Having joined Witherslack Group in 2022, Greenholm School is an independent, specialist day school providing high quality education based in South West London. The school meets the needs of pupils with autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties – and was recently rated Good by Ofsted. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: Training: A full induction and on the job training Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits _ Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities – check out our schools _ A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we’re looking for will: Have experience catering in a professional setting, but if you’re a competent home cook we’d still like to hear from you Ideally have a basic Food Hygiene and Safety Certificate Be hard working, friendly and dependable At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click To view our ex-offenders policy please click _. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools _. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Senior Technical Building Safety Manager - Croydon Council \n Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. \n Join the dynamic and forward-thinking team at the London Borough of Croydon \n As the most populous borough in London, Croydon is undergoing significant transformation through the Mayor's Business Plan, focused on creating opportunity, strengthening financial sustainability, and improving outcomes for residents. \n Background \n Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. Alongside a £166 million regeneration programme at Regina Road, the Council continues to strengthen its focus on resident safety, regulatory compliance and service excellence. \n As building safety legislation continues to evolve, Croydon is seeking an experienced technical specialist to support the delivery of its Building Safety Programme and ensure compliance with the Building Safety Act 2022, Fire Safety Act 2021 and associated statutory requirements across its housing portfolio. The role will be instrumental in supporting the Council's commitment to maintaining safe homes and protecting residents. \n Your New Role \n As Senior Technical Building Safety Manager, you will play a key role in delivering Croydon Council's building safety strategy across its residential housing stock. Reporting to the Senior Fire and Building Safety Manager, you will provide technical leadership and assurance on building safety compliance, supporting the effective management of higher-risk residential buildings and ensuring that statutory obligations are consistently met. \n You will lead on the development and maintenance of Building Safety Case Reports, support the management of Building Assurance requirements, and ensure the integrity of the Golden Thread of information across the Council's housing portfolio. Working closely with residents, contractors, regulators and internal stakeholders, you will help ensure building safety risks are identified, managed and continuously reviewed. \n The role will also involve supporting the delivery of fire safety strategies, reviewing technical surveys and remediation programmes, managing specialist consultants and contractors, and contributing to resident engagement initiatives that place residents at the heart of building safety decision-making. \n What You'll Need to Succeed \n\n • Extensive knowledge of the Building Safety Act 2022, Fire Safety Act 2021, Building Regulations and wider building safety compliance requirements.\n, • Significant experience within building safety, asset compliance, housing asset management or property management environments.\n, • Demonstrable experience developing, maintaining and managing Building Safety Cases and Golden Thread information.\n, • Strong technical understanding of fire safety, structural safety, asbestos management, gas safety, electrical compliance, mechanical systems and other building-related safety disciplines.\n, • Experience working with regulators and external stakeholders, including the Building Safety Regulator, London Fire Brigade and professional agencies.\n, • Excellent communication and stakeholder engagement skills, with the ability to build confidence with residents, contractors and senior leaders.\n, • Proven experience managing projects, budgets, consultants and technical workstreams to successful outcomes.\n, • Strong analytical, planning and risk management capabilities, with the ability to interpret complex technical information and make evidence-based decisions.Qualifications\n\n\n, • Degree qualified or able to demonstrate equivalent relevant professional experience.\n, • Professional qualification in a relevant discipline, such as CIBSE, RICS, CIOB, IFE or equivalent.\n, • Professional membership of a recognised industry body, or working towards membership.\n, • Formal building safety, health and safety or compliance qualification, or evidence of continued professional development in a related field.\n\n What You'll Get in Return \n Croydon Council offers a competitive package, including: \n\n • Up to 30 days annual leave (depending on service).\n, • Flexible working arrangements.\n, • Professional development and career progression opportunities.\n, • Access to health and wellbeing initiatives.\n, • Membership of the Local Government Pension Scheme (LGPS).\n\n How to Apply \n \n Apply online today by submitting your CV and covering letter. \n Closing Date: 20/09/26Assessment Centre: TBCInterview Date: TBC \n Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Flexible working arrangements will be considered, and disabled applicants meeting the minimum criteria are guaranteed an interview.

Voids Surveyor - Croydon Council \n Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. \n \n Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. \n Background \n Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 86% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. \n \n Your New Role \n As Voids Surveyor, you will support the Voids Manager in delivering high-quality services across Croydon's housing stock. You will inspect empty properties, categorise voids, identify required repairs, and ensure works are completed to the minimum lettable standard within agreed timescales. You will manage contractor performance, approve variations, and ensure compliance with health and safety legislation and CDM regulations. \n This role involves significant site work, managing complex customer needs, and working collaboratively with contractors and internal teams to improve service delivery and customer satisfaction. \n \n What You'll Need to Succeed \n\n • Strong technical knowledge of building construction and maintenance.\n, • Experience in responsive repairs and void property management.\n, • Excellent customer care and communication skills.\n, • Ability to manage budgets and deliver value-for-money solutions.\n, • Full UK driving licence and ability to work flexibly.\n\n Qualifications \n\n • HNC or trade qualifications in building construction (desirable).\n, • Health & Safety knowledge.\n, • IT literacy and experience using Microsoft Office.\n\n \n What You'll Get in Return \n Croydon Council offers: \n\n • Up to 30 days annual leave.\n, • Flexible working arrangements.\n, • Professional development opportunities.\n, • Access to health and wellness initiatives.\n, • Membership in the Local Government Pension Scheme (LGPS).\n\n \n How to Apply \n Apply online today by submitting your CV and covering letter. \n Closing date: 20/09/2026Interviews: TBC \n Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.

Community Support Worker Adecco are proud to be recruiting on behalf of Croydon Council for a dedicated and compassionate Community Support Worker to join the Active Lives Service. This is an excellent opportunity to make a genuine difference in the lives of adults with learning disabilities, autism, and other complex needs by supporting them to develop skills, maintain wellbeing, and achieve greater independence within their local communities. Location Successful candidates will be required to report to one of the following locations as required by the service: Addington Heights Day Centre, New Addington Hub, Addington Heights, CR0 0DN Cherry Hub, 171 St James's Road, Croydon, CR0 2BYPlease note: There is no remote working available for this position. Parking is available at both locations. Contract Details Temporary assignment initially for 3 months 36 hours per week Monday to Friday £17.59 per hour PAYE or £23.24 per hour Umbrella About the Role As a Community Support Worker, you will provide person-centred support to adults aged 19+ with learning disabilities, autism, and complex needs. Working across our hubs and within the local community, you will support people to achieve meaningful outcomes, develop independence, improve wellbeing, and participate in activities that matter to them. You will deliver engaging and inclusive sessions using Active Support and Positive Behaviour Support (PBS) approaches, helping individuals build confidence, communication skills, and independence while promoting choice, dignity, and community inclusion. The role aligns with Croydon Council's Active Lives Service, which focuses on delivering person-centred support and improving residents' wellbeing and independence. Key Responsibilities Support adults with learning disabilities, autism, and complex needs in both hub-based and community settings. Deliver structured and engaging activities including: Cooking and food preparation Communication development Music and dance Independent living skills Community access and participation Promote wellbeing, independence, choice, and inclusion. Use Positive Behaviour Support techniques and person-centred approaches. Assist with the creation and implementation of risk assessments. Maintain accurate records and resident outcomes using IT systems and databases. Work collaboratively with colleagues, families, carers, and other professionals to achieve positive outcomes. Provide personal care support, including the use of appropriate equipment where required. About You We're looking for someone who is passionate about supporting people to live fulfilling lives and who shares the values of independence, dignity, equality, and respect. You will have: NVQ Level 2 in Health & Social Care (or equivalent) as an essential qualification. Experience supporting vulnerable adults, including individuals with disabilities and behaviours that may challenge. Knowledge and experience of Positive Behaviour Support (PBS). Strong communication skills and experience using a range of communication methods. The ability to support people to make choices and express their wishes. Creative thinking skills and the ability to design engaging, person-centred activities. Experience working independently and as part of a team. Strong IT and record-keeping skills. A commitment to safeguarding, inclusion, human rights, and promoting independence. What We're Looking For The ideal candidate will: Have high professional standards and a positive, flexible attitude. Be able to build meaningful relationships with people who access the service. Support individuals to achieve personal goals and maximise independence. Demonstrate empathy, patience, and resilience. Be committed to person-centred support and community inclusion. Champion the rights, wellbeing, and safety of the people they support.If you're passionate about helping others achieve their goals and want to make a real difference in your local community, we'd love to hear from you. Apply today through Adecco. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Main area Geriatric and General Internal Medicine with an interest in Frailty/Integration Grade NHS Medical & Dental: Consultant Contract Permanent Hours Full time - 10 sessions per week (General Internal Medicine on call shifts, will be rostered as part of the 10 PAs per week) Job ref 343-CON-286-A Site St Helier Hospital Town Carshalton Salary £113,565 - £150,569 per annum Salary period Yearly Closing 02/09/2026 23:59 Interview date 02/10/2026 At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values. This is a Consultant in Frailty appointment anticipated to commence as soon as possible. This 10 PA post with GIM on calls will be based flexibly across both St Helier Hospital and the place of Sutton, and will support the further development of integrated services for people with frailty. Expertise in any sub-speciality, which enhances the Trust’s reputation, would also be desirable. Expertise or a desire to develop sub specialty interest including Orthogeriatrics, Parkinson’s disease (working in conjunction with the Neurology team), dementia, falls, frailty, surgical liaison or elderly syncope (for which the Trust has a tilt table service) is particularly welcomed. We are looking to recruit Consultants in Geriatric Medicine to join our already established team at St Helier, with a specialist interest in developing cross-system integrated frailty services. The work model is centred on the Sutton ‘place’ and will comprise a split in clinical time, delivering care both at the ‘front door’ and specialist short stay areas of the St Helier’s Hospital site as well as into the community setting working directly both with the Sutton Health and Care @Home service which provides rapid response MDT services and also with the wider proactive MDT services being developed through the four Primary Care Networks of Sutton. AAC Interview Date: 2nd October 2026 The principal duty of this post is to provide a comprehensive clinical service to patients. 1. To at all times, comply with the GMC’s guidance on ‘Good Medical Practice’ as amended or substituted from time to time., 2. To ensure that patient confidentiality is maintained at all times., 3. To undertake duties as defined within the attached job plan in so far as practicable and in agreement with your Divisional Medical Director., 4. To be responsible and managerially accountable for the reasonable and effective use of Trust resources that you use and influence, and professionally accountable to the Medical Director., 5. On commencement to ensure personal attendance at the Trust’s corporate Induction (or arranged Consultant Induction)., 6. To participate in the Trust’s Statutory & Mandatory training programme., 7. To be responsible for the Clinical Management of in and out patients under your care. St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Clinical 1. To share in the organisation and provision of high quality clinical care for people with frailty within the Trust, 2. To assess and review people with frailty within the setting of the Medical Assessment Hub, Acute Medical Unit, CDU, ED, OPSSU and in the community when required, 3. To facilitate the early discharge of patients if clinically appropriate, by using where necessary, community teams, 4. To actively participate and be engaged in daily multidisciplinary team meetings, 5. To provide senior support and input into clinical decisions taken by junior medical staff, 6. To ensure the provision of accurate and timely communication between the Acute Medical Unit, other units within the Trust (including critical care), and in primary or intermediate care settings, 7. To work to provide smooth, timely and appropriate transfer of patients to appropriate settings within the Trust and local community, 8. To participate in the development and implementation of care pathways for older patients presenting with frailty to the acute hospital, 9. To participate in the out of hours medical on-call rota at evenings and weekends (the intensity is site dependent), such on-call including assuming clinical responsibility for the care of all medical patients within the Trust (including those outside of the Acute Medical Unit) Teaching & Training 1. To share responsibility with other Consultants for the recruitment, appointment and supervision of junior medical staff in accordance with Trust policies., 2. To devote time on a regular basis for teaching and training of junior medical staff, contributing as appropriate to post-graduate and continuing medical education., 3. To devote time, through agreement on a regular basis for teaching and training of medical students as part of agreed teaching arrangements with the Foundation School. Management & Governance 1. To be responsible for the management, appraisal and discipline of junior doctors who are attached to you, after taking appropriate advice, where appropriate., 2. To maintain personal and professional development. The post holder will be expected to register with their respective Royal College for the purpose of CME/CPD and to fulfil the requirements of that registration., 3. To provide advice, as required to the Executive and Trust board, General Practitioners and other interested parties, on the provision of planning of clinical services locally, regionally and nationally in keeping with confidentiality agreements relating to Trust business., 4. To co-operate in the present framework agreement of management arrangements., 5. To fully participate in Clinical Governance arrangements across the Trust including participation in clinical audit, research (where appropriate), pursuing an agreed agenda with colleagues and the Trust Board and fully co-operating in implementing the results in order to achieve best practice., 6. To participate, on at least an annual basis in consultant appraisal and job planning reviews., 7. To comply with Trust policies and procedures where appropriate., 8. To ensure that all intellectual property rights of the Trust are observed. • Put the patient first by being happy, helpful, caring, respectful and patient, • Always taking opportunities to improve, encouraging excellence, • Work as one team – communicate, collaborate and share, • Respect each other by being polite, pleasant and listening, • Hold a medical qualification or qualification registered with the GMC, • Entry on to the Specialist Register or be within 6 months of obtaining CCT in geriatric medicine and general internal medicine, • Appropriate higher medical qualification i.e. MRCP, • MD or equivalent higher degree or evidence or relevant research, • High standard of clinical skill and expertise in General Medicine, • Able to contribute to the full range of skills required for the on call rota for General Medicine, • Audit/Research experience, • Has attended a recognised management training event or will have such training on completion of CCT/CESR, • Supervision of post-graduate trainees, • Personal time management skills, • Clinical Governance, • Ability to organise inpatient and outpatient waiting lists, • Familiarity within issues of service organisation and development, • Experience of teaching undergraduate and post graduate trainees, • Ability to teach clinical skills, • Ability to contribute to change management, • Ability to apply research findings to clinical problems, • Ability to critically review research, • Experience of teaching basic clinical skills to undergraduates/postgraduates, • Experience of supervising junior doctors, • Experience of teaching lay groups and other staff groups, • Ability to supervise postgraduate research References Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks. Closing date To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications. Safeguarding and DBS Checks We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name Dr Mohammed Sheikh Job title Clinical Lead, St Helier Care of the Elderly Team Email address mohammad.sheikh6@nhs.net Telephone number 020 8296 2947 #J-18808-Ljbffr

Occupational Therapist - Adult First Contact Service Location: St Nicholas Way, Sutton, SM1 1EA Rate: £37.85 per hour Grade: 8 Working Pattern: Hybrid - 3 days office-based, 2 days remote Service: Adult First Contact Service The Role Eden Brown Synergy is currently recruiting for an experienced Occupational Therapist to join the Adult First Contact Service (AFCS) within the London Borough of Sutton. This is an exciting opportunity for an OT who is passionate about promoting independence, prevention and strength-based practice. Working at the front door of Adult Social Care, you will play a key role in screening, triaging and prioritising referrals and ensuring residents receive the most appropriate support at the earliest opportunity. You will work as part of a multidisciplinary duty team alongside Social Workers, health partners and other professionals to achieve positive outcomes for residents. Key Responsibilities Screen and prioritise complex referrals received through the Contact Centre. Use professional judgement to determine the most appropriate pathway for residents. Complete person-centred, holistic and proportionate assessments. Apply strength-based and preventative approaches to promote independence and wellbeing. Provide professional guidance and quality assurance to Enabling Independence Officers and Trusted Assessors. Assess and recommend appropriate equipment, minor adaptations and major adaptations. Demonstrate equipment and ensure residents, families and carers understand its safe and appropriate use. Assess complex cases involving major adaptations, structural alterations, extensions, through-floor lifts and specialist equipment. Support residents where rehousing may be required to maintain independence. Work collaboratively with Housing, Social Care, Environmental Health, health services and other partner agencies. Prepare accurate briefs and sketch diagrams for building surveyors where required. Ensure adaptations procedures are implemented appropriately and in line with relevant policies and legislation. Escalate complex cases and provide professional advice to colleagues and partner services. Requirements The successful candidate will have: A Degree or equivalent qualification in Occupational Therapy. Current HCPC registration. Significant experience working as an Occupational Therapist. Ideally, previous experience within Local Authority, Adult Social Care or community settings. Experience of screening, triaging and completing holistic assessments. Strong knowledge of equipment, adaptations and moving and handling. Knowledge of relevant legislation, including the Care Act and Mental Capacity Act. Understanding of safeguarding within an adult social care environment. A strong commitment to strength-based, preventative and person-centred practice. The ability to work autonomously while contributing effectively to a multidisciplinary team. Benefits of Working with Eden Brown Synergy DBS check processed and paid for by Eden Brown Synergy £300 referral bonus when you refer a colleague or friend Bonus for finding your own job Twice-weekly payroll Dedicated recruitment consultant to support you throughout your job search, employment and beyond Refer a Friend & Earn £300! Know an Occupational Therapist who might be interested in this role? Refer someone who may be suitable and receive a £300 referral bonus! Apply Now If you are interested in this position, please send your updated CV to: Shristi Yadav (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities • Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales., • Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards., • Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication., • Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed., • Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards., • Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre., • Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales., • Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays., • Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience., • Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism., • Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting., • Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: • Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills., • Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey., • Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction., • Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement., • Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach., • Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment., • Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping., • The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement., • The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity

SEN Tutor – Primary / Secondary Location: Kingston Borough (Home or Community Based) Working Hours: Monday to Friday, 8:30am – 4pm (Term Time Only) Daily Rate: £140 – £200 Part-Time Options Available (minimum 3 days per week or 5 mornings/afternoons only) Are you a passionate educator looking to make a real difference outside the classroom? We are seeking dedicated SEN Tutors to deliver personalised 1:1 support to children and young people with Special Educational Needs, Medical Nees or those who are school refusers/permanently excluded, in and around Kingston. This role is ideal for qualified teachers, HLTAs, or experienced unqualified tutors with a strong background in supporting vulnerable learners. Key Responsibilities: • Plan and deliver individualised tutoring sessions tailored to each student’s academic, emotional, and behavioural needs, • Support students with a range of SEN (e.g. ASD, ADHD, SEMH, SpLD) or those disengaged from formal education, • Work closely with parents/carers and external agencies to monitor progress and adapt support accordingly, • Maintain accurate records of student engagement, attendance, and learning outcomes, • Ensure safeguarding procedures are always followed – parents/carers are present, and risk assessments are completed before starting About the Role: • Tuition is either delivered face-to-face in the learner’s home with a parent or carer always present, in a local library or community centre, depending on the child’s needs and risk assessment outcomes, • We can match you with primary, secondary, or SEN learners based on your experience and preferences, • You will receive support from a friendly, experienced team and safeguarding leads throughout your placements Candidate Requirements: • QTS, HLTA status, or relevant tutoring/mentoring experience, • Strong SEN knowledge and the ability to adapt teaching strategies, • Empathy, patience, and resilience when supporting vulnerable learners, • An Enhanced DBS on the Update Service, or willingness to obtain one (UET1)

Senior Technical Building Safety Manager - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon As the most populous borough in London, Croydon is undergoing significant transformation through the Mayor's Business Plan, focused on creating opportunity, strengthening financial sustainability, and improving outcomes for residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. Alongside a £166 million regeneration programme at Regina Road, the Council continues to strengthen its focus on resident safety, regulatory compliance and service excellence. As building safety legislation continues to evolve, Croydon is seeking an experienced technical specialist to support the delivery of its Building Safety Programme and ensure compliance with the Building Safety Act 2022, Fire Safety Act 2021 and associated statutory requirements across its housing portfolio. The role will be instrumental in supporting the Council's commitment to maintaining safe homes and protecting residents. Your New Role As Senior Technical Building Safety Manager, you will play a key role in delivering Croydon Council's building safety strategy across its residential housing stock. Reporting to the Senior Fire and Building Safety Manager, you will provide technical leadership and assurance on building safety compliance, supporting the effective management of higher-risk residential buildings and ensuring that statutory obligations are consistently met. You will lead on the development and maintenance of Building Safety Case Reports, support the management of Building Assurance requirements, and ensure the integrity of the Golden Thread of information across the Council's housing portfolio. Working closely with residents, contractors, regulators and internal stakeholders, you will help ensure building safety risks are identified, managed and continuously reviewed. The role will also involve supporting the delivery of fire safety strategies, reviewing technical surveys and remediation programmes, managing specialist consultants and contractors, and contributing to resident engagement initiatives that place residents at the heart of building safety decision-making. What You'll Need to Succeed Extensive knowledge of the Building Safety Act 2022, Fire Safety Act 2021, Building Regulations and wider building safety compliance requirements. Significant experience within building safety, asset compliance, housing asset management or property management environments. Demonstrable experience developing, maintaining and managing Building Safety Cases and Golden Thread information. Strong technical understanding of fire safety, structural safety, asbestos management, gas safety, electrical compliance, mechanical systems and other building-related safety disciplines. Experience working with regulators and external stakeholders, including the Building Safety Regulator, London Fire Brigade and professional agencies. Excellent communication and stakeholder engagement skills, with the ability to build confidence with residents, contractors and senior leaders. Proven experience managing projects, budgets, consultants and technical workstreams to successful outcomes. Strong analytical, planning and risk management capabilities, with the ability to interpret complex technical information and make evidence-based decisions. Qualifications Degree qualified or able to demonstrate equivalent relevant professional experience. Professional qualification in a relevant discipline, such as CIBSE, RICS, CIOB, IFE or equivalent. Professional membership of a recognised industry body, or working towards membership. Formal building safety, health and safety or compliance qualification, or evidence of continued professional development in a related field. What You'll Get in Return Croydon Council offers a competitive package, including: Up to 30 days annual leave (depending on service). Flexible working arrangements. Professional development and career progression opportunities. Access to health and wellbeing initiatives. Membership of the Local Government Pension Scheme (LGPS). How to Apply Apply online today by submitting your CV and covering letter. Closing Date: 20/09/26 Assessment Centre: TBC Interview Date: TBC Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Flexible working arrangements will be considered, and disabled applicants meeting the minimum criteria are guaranteed an interview