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  • Supervisor
    Supervisor
    7 days ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    No experience
    Easy apply
  • Registered Manager
    Registered Manager
    1 month ago
    Full-time
    Wembley

    Purpose of the Role To take full responsibility for the leadership, management, and regulatory compliance of a 3‑bed EBD children’s home. The Registered Manager ensures the delivery of high‑quality, trauma‑informed care in line with the Children’s Homes (England) Regulations 2015 and Ofsted’s Quality Standards. The role is accountable for safeguarding, staff development, operational excellence, and achieving positive outcomes for children. Key Responsibilities 1. Leadership & Operational Management • Provide strong, child‑centred leadership that promotes safety, stability, and emotional wellbeing., • Ensure the home operates in full compliance with Children’s Homes Regulations and Quality Standards., • Maintain and regularly review the Statement of Purpose., • Develop and implement policies, procedures, and operational systems., • Ensure the home is adequately staffed at all times and manage the rota effectively., • Oversee health & safety, fire safety, and environmental risk management. 2. Safeguarding & Risk Management • Act as the Designated Safeguarding Lead for the home., • Ensure all safeguarding concerns are reported, recorded, and escalated appropriately., • Lead on risk assessments and behaviour support planning., • Maintain oversight of incidents, patterns, and trends to reduce risk and improve outcomes. 3. Staff Management & Development • Recruit, train, supervise, and develop the residential care team., • Provide monthly reflective supervision and annual appraisals., • Build a positive, supportive team culture grounded in trauma‑informed practice., • Manage staff performance, under‑performance, and professional conduct. 4. Care Planning & Child Outcomes • Oversee admissions, ensuring suitability and compatibility with existing residents., • Lead on care plans, placement plans, behaviour plans, and risk assessments., • Ensure children’s health, education, identity, and emotional needs are met., • Promote independence, life skills, and community engagement., • Maintain strong relationships with social workers, families, schools, and external agencies. 5. Quality Assurance & Compliance • Maintain high standards of recording, auditing, and regulatory compliance., • Prepare the home for Ofsted inspections and respond to regulatory feedback., • Complete Regulation 45 reports and contribute to continuous improvement., • Ensure all decisions are clearly recorded on children’s files. 6. Financial & Resource Management • Manage budgets, staffing costs, and resources effectively., • Ensure the home operates sustainably and within financial parameters., • Oversee procurement, maintenance, and external contracts. 7. On‑Call & Availability • Participate in the on‑call rota to support staff and respond to emergencies., • Provide flexible working hours when required to meet the needs of the home. Person Specification Essential • Minimum 2 years’ experience in a senior role within children’s residential care., • Strong understanding of trauma, attachment, and EBD behaviours., • Excellent safeguarding knowledge and decision‑making skills., • Ability to lead, motivate, and develop a staff team., • Strong communication, organisational, and problem‑solving skills., • Ability to work flexibly, including on‑call duties., • Commitment to child‑centred, therapeutic practice. Desirable • Level 5 Diploma in Leadership & Management (Residential Childcare) or willingness to complete., • Experience opening or developing a new children’s home., • Full UK driving licence.

    Easy apply
  • Care Assistant / Carer
    Care Assistant / Carer
    1 month ago
    Full-time
    Uxbridge

    How to Apply: To apply, please send your CV together with the following information: • Your full name, • Your CV, • A brief introduction about yourself, • Your previous care experience, if any, • Any relevant qualifications, such as NVQ, Care Certificate, PMVA or Medication Training, • Your current right-to-work status in the UK, such as British Citizen, Skilled Worker Visa, Graduate Visa or Student Visa, • Your availability, including days, nights, weekends and whether you are seeking full-time or part-time work, • Your notice period or the date you are available to start Applicants who provide all the requested information will be considered for a telephone interview. Please message us with these details to apply. We look forward to hearing from you! We are looking for a caring, reliable and compassionate Care Assistant to join our residential care team. The successful candidate will support residents with their daily needs while promoting dignity, independence, choice and wellbeing. You will work as part of a supportive team to provide safe, person-centred care to adults who may have mental health needs, mild learning disabilities or require rehabilitation and daily living support. Main responsibilities • Supporting residents with personal care, including washing, dressing, toileting and continence care, • Assisting with mobility, transfers and the safe use of equipment, • Supporting residents with meals, drinks and nutrition, • Administering or supporting with medication where trained and authorised, • Following individual care plans, risk assessments and support plans, • Encouraging residents to maintain their independence and participate in activities, • Providing emotional support and companionship, • Monitoring residents’ wellbeing and reporting any concerns or changes, • Completing accurate daily records and care documentation, • Maintaining a clean, safe and comfortable environment, • Following safeguarding, infection-control, health-and-safety, confidentiality and professional-boundary procedures, • Working closely with colleagues, managers, families and healthcare professionals, • Supporting day, night, weekend and bank-holiday shifts according to the rota and needs of the service The ideal candidate will • Be kind, patient, respectful and dependable, • Have good communication and teamwork skills, • Be able to follow instructions, policies and care plans, • Be willing to work flexibly, including weekends, nights and bank holidays when required, • Understand the importance of dignity, privacy, equality and safeguarding, • Remain calm and professional in challenging situations, • Have the right to work in the UK, • Be willing to complete an enhanced DBS check and all required training A Care Certificate, NVQ/QCF Level 2 or Level 3 in Health and Social Care, medication training, PMVA training or previous experience supporting adults with mental health needs or learning disabilities would be an advantage. This is a rewarding opportunity for someone who wants to make a positive difference in the lives of the people we support.

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service is central to everything we do. The Role: Front of House Team Member We are looking for passionate, skilled, and hospitality-driven individuals to join our founding front-of-house team, covering both waitering and bartending duties. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: Service and Cocktail Excellence: Deliver food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Keep your section and the bar station immaculately organised, clean, and fully stocked throughout your shift, including proactive table resets, restocking, and mise en place ahead of peak periods. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, and make confident recommendations that complement their meal and enhance their visit. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation. Hygiene and Compliance: Follow daily and weekly front-of-house and bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations. Team Collaboration: Work seamlessly alongside the bar, floor, and kitchen teams to ensure food and drinks are delivered together smoothly, elevating the overall guest experience. Requirements Proven experience in a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Solid technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for learning our menu in depth and developing original serves. A warm, engaging personality with a natural passion for guest experience and community. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    Easy apply
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