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Description Were looking for a Deputy Manager to join our Retail Sales team in Wrexham.As a poltronesof Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day to day operations of the store and leading in their absence.Youll work with our team to ensure they provide a 5 star customer journey and optimise KPI performance while maintaining high operational standards. Youll also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love.As a Deputy Store Manager you can earn more as you sell more our uncapped commission structure puts you in control of your income. What does the role involve? Leading by example and role modelling the poltronesof company values and behaviours to inspire the team to perform to be their bestContinuously coaching to develop and improve colleagues performance by carrying out regular performance reviewsEnsuring expert knowledge throughout the store team on poltronesof Furniture, holding regular training sessions on all products and servicesSupporting the recruitment, onboarding, management and development of the teamBeing responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business prioritiesSupporting colleagues with customer orders and finance applicationsDelivering exceptional, market leading customer service to drive business growth through customer loyalty, referrals and 5 star customer reviewsContinuously identifying opportunities to make improvements which will optimise the operational running of the storeTaking pride in your store and taking responsibility for maintaining its presentation to a high standard to ensure the store is set up for successEnsuring that all colleagues are accountable for branch audit, banking and finance checksWhat qualities are we looking for? Enthusiasm and passion to drive the business forward and personally succeedCustomer focus with a passion for delivering first class customer serviceExcellent communication and interpersonal skillsThe ability to drive performance and manage difficult conversations when neededA desire to learn, grow and progressInquisitive, ever-questioning and ever-improvingFriendly, flexible, reliable, honest and a strong work ethicA real people person the ability to build strong relationships with your team, our customers, colleagues and leadership teamExperience in leading, motivating and coaching a successful sales teamWhats in it for you? Basic salary of £29,000 with no cap on commissionCompetitions and incentives33 days holidays including bank holidaysEmployee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!Colleague DiscountCareer progressionEnhanced Maternity, Paternity and Adoption LeaveAccess to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topicsVirtual GP Access to a GP service 24/7Salary finance schemePension SchemeDeath in ServiceLife assuranceTPBN1_UKTJ