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To ensure that reception and administration duties at the Foyer are carried out efficiently, effectively, and with professionalism; maintaining good communications with others and supporting the management team. Whilst this is an Admin role, you will be taking an active part in working with the young people at the Foyer. Summary of Duties: Reception & administrative duties · As first point of contact at the Foyer, provide a professional, friendly and caring welcome to the service. · Answer, direct and deal with telephone calls and enquiries, including referrals to the service. · Ensure all referrals are completed promptly within the specified time scale to include appropriate referral checks, assessments, completion of necessary paperwork for service users including induction and assist management team with risk assessments/support plans. · Assist service users with enquiries and requests, e.g. rent payments, reporting repairs, use of laundry and other facilities. · Receive and direct professionals, contractors, and other visitors to the Foyer, ensuring the security of the site is upheld. · Take an active part in the void management process. · Contribute to the daily events and ensure relevant handover to colleagues, including night concierge. · Ensure all Safeguarding concerns are reported immediately to the management team and complete Safeguarding referrals when required. · Check and update computer records, including but not limited to data entry onto the SASSHA (Housing Management) and Dudley Gateway system. · Ensure property keys are logged in/out to authorised persons as per procedure. · Process incoming and outgoing post. · Carry out general office duties including photocopying, producing correspondence, completing forms & registers & filing. To include the completion of: o Housing Benefit/Universal Credit claims, Client/CORE forms, Supported Housing Exempt forms. · Assist with procurement and stock management of stationery and other supplies. · Manage and maintain spreadsheets used within the team. · Monitoring and the distribution of petty cash. · Manage the booking system for the Foyer’s meeting rooms. · Ensure service users files are archived and/or destroyed as required in line with GDPR. · Provide general administration support to the team. This includes: o Monthly activity calendar, general notice boards, organising events/activities, staff rota. Health & Safety · Observe and comply with the Health and Safety Policy. · Report any emergency repairs, hazards or accidents and act at all times in accordance with CHADD safety procedures. · Assist with reporting repairs & maintenance as per procedure. General · Undertake other tasks or duties which may be required from time to time or routinely. · Comply with CHADD policies & procedures. · Undertake skills development, training and supervision as and when necessary for the effective performance of the job role. · Attend and contribute to staff meetings. · Be committed to anti-discriminatory practices. · Ensure confidentiality at all times. · Assist in such other areas as are reasonably required for the effective running of the Association.

Telesales Executive (Outbound B2B) Reference: MSO1 Location: Remote (UK) Employment Type: Commission-Based Reports To: Telesales Manager About Jobmate Jobmate Ltd develops innovative cloud-based software that helps businesses improve efficiency, compliance and profitability. Our product portfolio includes: • Jobmate – A complete cloud-based job management and field service software solution that streamlines quoting, scheduling, compliance, workforce management and invoicing., • JobSafe – A mobile-first Health, Safety, Security & Environment (HSSE) reporting platform that enables organisations to record, manage and resolve incidents quickly and effectively. We work with businesses across construction, facilities management, logistics, manufacturing, engineering and field services throughout the UK. The Opportunity We are looking for motivated, confident and enthusiastic Telesales Executives to join our growing sales team. Your primary responsibility will be to generate qualified appointments for our Business Development Managers by contacting prospective businesses, introducing our software solutions and identifying sales opportunities. This is not a hard-selling role. Your objective is to build interest, qualify prospects and arrange product demonstrations with key decision-makers. Success in this role comes from consistency, resilience, professionalism and a positive attitude. Key Responsibilities • Make 100+ outbound B2B calls per day., • Contact business owners, directors, operations managers and health & safety managers., • Introduce jobmate and jobsafe using approved sales scripts., • Identify customer challenges and qualify potential opportunities., • Book online product demonstrations for the Business Development team., • Send follow-up emails and product information., • Follow the company's 4-touch follow-up process., • Record all customer activity accurately within the CRM., • Work from daily calling lists and marketing campaigns., • Achieve individual and team KPIs., • Attend regular sales coaching sessions and team meetings. Skills & Experience Essential • Excellent telephone manner., • Clear and confident communication skills., • Ability to build rapport quickly., • Positive attitude with a resilient and self-motivated approach., • Strong listening and questioning skills., • Good organisational and time management skills., • Comfortable using CRM systems and Microsoft Office., • Ability to work independently and achieve targets. What We Offer • Uncapped commission with excellent earning potential., • Full product training and ongoing sales coaching., • Flexible remote working., • Clear opportunities for career progression., • Supportive and ambitious team environment., • Regular incentives, competitions and recognition awards., • The opportunity to work with innovative cloud technology helping UK businesses modernise their operations.

Warehouse Supervisor Skilled Worker Visa Compliant Position Details Job Title: Warehouse Supervisor SOC Code: 1242 – Managers in Storage and Warehousing Department: Warehouse & Logistics Location: United Kingdom Employment Type: Full-Time, Permanent Working Hours: 40 hours per week Salary: £41,700 per annum (or the applicable minimum salary and going rate in force at the time the Certificate of Sponsorship is assigned) Reporting To: Operations Manager / Logistics Director Job Purpose The Warehouse Supervisor is responsible for managing the day-to-day warehouse operations, ensuring the safe, efficient, and compliant receipt, storage, inventory control, and dispatch of goods. The post holder will supervise warehouse personnel, implement operational procedures, maintain stock accuracy, and ensure compliance with UK health and safety legislation and company policies. Key Duties and Responsibilities • Supervise all daily warehouse activities., • Plan and coordinate inbound and outbound deliveries., • Allocate duties and monitor warehouse staff performance., • Ensure accurate receiving, storage, picking, packing and dispatch of products., • Maintain inventory accuracy through regular stock counts and reconciliation., • Operate and improve warehouse management systems., • Monitor key warehouse performance indicators., • Investigate stock discrepancies and implement corrective actions., • Ensure compliance with Health and Safety at Work legislation., • Conduct warehouse safety inspections and risk assessments., • Ensure proper use of warehouse equipment and PPE., • Coordinate vehicle loading schedules with transport operations., • Monitor warehouse security procedures., • Produce warehouse performance and inventory reports., • Train, coach and develop warehouse employees., • Conduct staff inductions and performance reviews., • Support recruitment and workforce planning., • Assist with operational budgeting and cost control., • Maintain document retention and audit records., • Liaise with suppliers, customers and transport providers to ensure efficient service delivery. Person Specification Essential • Minimum Level 3 qualification or equivalent experience in warehousing or logistics., • Experience supervising warehouse operations., • Knowledge of inventory control systems., • Experience using Warehouse Management Systems (WMS)., • Good understanding of UK Health & Safety regulations., • Strong leadership and organisational skills., • Good written and spoken English., • Ability to analyse warehouse performance data., • Competent with Microsoft Office applications. Desirable • Forklift certification., • IOSH or NEBOSH qualification., • Experience within freight transport or heavy cargo operations., • Knowledge of customs or logistics documentation. Skills • Leadership, • Team Management, • Inventory Control, • Warehouse Operations, • Health & Safety Compliance, • Logistics Coordination, • Problem Solving, • Planning & Scheduling, • Report Writing, • Communication Main Responsibilities The successful employee will: • Manage warehouse operations efficiently., • Supervise warehouse employees., • Ensure stock accuracy., • Maintain warehouse security., • Improve operational efficiency., • Deliver excellent customer service., • Ensure compliance with UKVI sponsor requirements where applicable., • Maintain accurate operational records for audit purposes. Performance Measures • Stock accuracy maintained above company target., • On-time dispatch performance., • Warehouse productivity., • Health and safety compliance., • Inventory loss reduction., • Staff performance and attendance., • Customer satisfaction. UKVI Skilled Worker Compliance This role has been designed as a genuine vacancy suitable for sponsorship under the Skilled Worker route. The successful applicant will: • Be employed under a genuine contract of employment., • Receive at least the applicable minimum salary and the relevant going rate in force at the time of sponsorship., • Perform duties consistent with SOC Code 1242 – Managers in Storage and Warehousing., • Work the contracted weekly hours specified on the Certificate of Sponsorship., • Be subject to AAHS3 LTD's attendance, right-to-work, and sponsor compliance procedures.