Warehouse Specialist
17 days ago
High Point
Job Description Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey. Our Core Purpose: We ensure mobile technology works so that people can focus on what matters. Our Core Values: • Genuine and Respectful, • Pride in Everything We Do, • Excellence through Innovation, • Obsessed with Customer Success Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines. We are actively looking for a highly motivated and energetic professional with a positive attitude who desires to be part of our growing team. Warehouse Specialist Location: High Point, NC About the Role: The Warehouse Specialist is responsible for supporting the efficient day-to-day operations of the warehouse, ensuring accurate receiving, storage, inventory control, order fulfillment, and shipping activities. This role requires hands-on experience in a warehouse, logistics, distribution, or manufacturing environment and a demonstrated ability to provide leadership, coordinate workflow, and drive operational efficiency. The ideal candidate has at least one year of experience serving as a Warehouse Supervisor, Team Lead, Lead Associate, or in a similar position with responsibility for directing work, training team members, prioritizing tasks, and ensuring productivity. This individual serves as a key operational leader on the warehouse floor, maintaining safety, quality, and service standards while helping the team meet daily objectives. Key Responsibilities: Warehouse Operations • Receive, inspect, and process incoming shipments accurately and efficiently, • Pick, pack, stage, and ship customer orders according to established procedures, • Ensure inventory is properly stored, labeled, and organized within the warehouse, • Perform cycle counts and inventory audits to maintain inventory accuracy, • Investigate and resolve inventory discrepancies, shipping errors, and operational issues, • Maintain accurate records in warehouse management systems (WMS), ERP systems, or inventory tracking tools, • Operate warehouse equipment safely, including forklifts, pallet jacks, hand trucks, and scanners, where certified Leadership & Team Coordination • Coordinate daily workflow and assign priorities to warehouse associates to ensure timely completion of operational goals, • Lead by example in productivity, safety, attendance, and quality standards, • Monitor work output and make real-time adjustments to maintain operational efficiency, • Train, mentor, and onboard new warehouse team members, • Serve as the primary point of contact for floor-level operational issues and escalations, • Help drive continuous improvement initiatives that increase productivity and reduce waste, • Communicate effectively with warehouse management regarding staffing, workflow bottlenecks, and operational needs, • Other related tasks and responsibilities Safety, Quality & Compliance • Promote a strong culture of workplace safety and compliance, • Ensure adherence to OSHA guidelines, company policies, and warehouse procedures, • Conduct routine safety checks and report hazards immediately, • Support quality control processes to ensure accurate shipments and inventory integrity, • Maintain a clean, organized, and audit-ready warehouse environment utilizing 5S and best-practice warehouse standards Required Qualifications: • Minimum 3 years of experience in a warehouse, logistics, distribution center, manufacturing, or supply chain environment, • Minimum 1 year of experience as a Warehouse Lead, Team Lead, Shift Lead, Supervisor, or similar role with responsibility for directing workflow, coordinating team activities, and influencing operational performance, • Demonstrated ability to lead and motivate Team Members even without requiring formal supervisory authority, • Strong understanding of warehouse processes, inventory management, shipping, receiving, and order fulfillment, • Experience using warehouse management systems (WMS), ERP systems, RF scanners, or inventory tracking software, • Ability to prioritize multiple tasks in a fast-paced environment, • Strong organizational, problem-solving, and decision-making skills, • Proficiency with Microsoft Office applications, particularly Excel, • Ability to lift up to 50 pounds and perform physical warehouse duties as required Preferred Qualifications • Forklift certification or ability to obtain certification, • Associate degree in Supply Chain, Operations, Logistics, or related field, • Experience supporting KPI-driven warehouse operations Core Competencies: Leadership & Accountability • Takes ownership of warehouse performance and daily execution., • Influences and motivates team members through example and action., • Holds self and others accountable to operational standards. Organization & Execution • Maintains exceptional attention to detail., • Effectively prioritizes competing demands., • Consistently follows through on commitments. Communication • Communicates clearly across all levels of the organization., • Escalates issues proactively and provides solutions., • Facilitates effective coordination between shifts and departments. Continuous Improvement • Identifies opportunities to improve efficiency, safety, and quality., • Adapts quickly to changing priorities and business needs., • Supports process improvement initiatives and best practices. Physical Requirements: • Ability to stand, walk, bend, climb, and lift throughout the workday., • Ability to lift and move materials weighing up to 50 pounds., • Ability to work in varying warehouse and manufacturing conditions, including exposure to noise, dust, and temperature fluctuations. Success Metrics • Inventory accuracy rate, • Order fulfillment accuracy, • On-time shipping performance, • Productivity and throughput targets, • Safety compliance and incident reduction, • Team training effectiveness, • Warehouse organization and audit readiness, • Continuous improvement contributions, • People development Ideal Candidate Profile: A highly organized, hands-on warehouse professional who has successfully led teams or coordinated warehouse operations in a manufacturing, distribution, or logistics environment. This individual is respected on the floor, takes ownership of results, and naturally drives productivity, accountability, and operational excellence even without having formal direct reports.