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Job DescriptionBenefits: • Health insurance, • Paid time off, • Company parties, • Competitive salary Benefits/Perks • Flexible Scheduling, • Competitive Compensation, • Careers Advancement Job Summary We are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staff, • Create schedules Qualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are currently seeking a PrEP Navigator to work at our 400 Broadway location. Position Summary: The PrEP Navigator is responsible for recruiting people who are HIV positive or at high risk for HIV infection. This individual must provide navigation to patients on PEP and PrEP to engage and retain in care. The PrEP Navigator will conduct outreach at high risk venues where POC and MSM convene throughout New York City. The major duties of the position include, but are not limited to: • Client Services - Provide direct services to person who are high risk for HIV infection under supervision of PrEP Coordinator., • Conduct outreach and recruitment activities to the target populations including HIV testing events and other health fair., • Collaboration and Services - Collaborates with the clinical team to coordinate care and services for the program’s clients., • Work collaboratively with agency staff from various departments., • Administrative - Maintain accurate records on the services and activities such as attendance, registration, client’s interactions and other required documentation according to the protocols and standards of APICHA’s Support Services Department in designate database and reporting structures., • Collects, prepares, and reports of services and activities completed in a timely manner., • Participates internal and external meetings as assigned and appropriate., • Other activities as assigned. Qualifications: • High school diploma/GED with 1 year of working experience in a related field required. May consider: some college education with 1 year of working experience., • Strong socio-cultural identification with the target population or experience in working with target population strongly preferred., • Fluency in Spanish or one of Asian languages preferred., • Appreciation of and commitment to Apicha’s mission and values., • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint)., • Ability to work effectively in both a collaborative as well as individual setting., • They must be able to complete the Chief Medical Officer’s training/certification to conduct rapid HIV antibody and antigen testing with 60 days of hire. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Job Description: Amazing Home Care is actively seeking a full-time Bilingual Spanish/English Medicaid Coordinator to work in the Bronx business office. The ideal candidate will be detail-oriented, embed great communications skills, and be able to effectively multi-task; should also be computer savvy, have a good personality, and be able to work well with others. Must have Medicaid experience. Responsibilities: Manage client eligibility and recertification for Medicaid benefits Acting as a liaison between families, managed care organizations, and government agencies Guide clients with Medicaid applications, and renewals Maintain accurate, up to date records of all approvals, denials, and communications Track authorization expirations to ensure continuous care Ensure all monthly Spend-downs and Pooled Trust Income are paid in full Other duties as required Requirements: Prior experience in home care, Medicaid eligibility/Medicaid office is required Strong understanding of NYS Medicaid regulations Fluency in both English and Spanish (written and verbal) is essential. Excellent time management skills with proven ability to meet deadlines. Proficient in Microsoft Office, Excel, Word Excellent communication and interpersonal skills, be highly detailed and organized Benefits: Competitive yearly salary within the range of $48,000- $90,000, must have experience and qualifications. Opportunities for professional development and growth within the organization. Comprehensive benefits package including health insurance options. Supportive work environment dedicated to making a positive impact on the community. About Amazing Home Care Inc.: Amazing Home Care is a leading provider of quality home care services dedicated to enhancing the lives of individuals through personalized and compassionate care. We are committed to fostering an environment that values diversity, professionalism, and excellence in delivering support to our clients and their families.

Job Description Job description: One of New York’s leading home care agencies servicing all five boroughs and Long Island. Our home care agency employs highly qualified Home Health Aides who are dedicated to provide compassionate, quality care services to our patients. We are currently seeking a “Service Coordinator” for our Queens branch located in Elmhurst. Any home care experience welcome, also we are willing to train if this is new field for you. Responsibilities: • Schedules/Assigns caregivers to patient cases., • Eager to go above and beyond to accept as many cases as possible in effort to ensure growth and agency profitability., • Interact with families, clients, and caregivers regarding services, • Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff., • Maintain open and current communication with management team of changes in status of clients and caregivers., • Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs., • Documents all notes and updates for patients and caregivers into HHA Exchange Scheduling/billing system., • Participates in agency on-call when scheduled, • Reports all incidents to immediate supervisor, • Ensure that services are provided as prescribed by the client's Plan of Care., • Prebilling and working on Call Dashboard daily, • Performs other duties as needed Qualifications: • Minimum High School Diploma, • Prior experience in home care as a “Service Coordinator” a MUST., • Excellent customer service skills, • Strong computer and writing skills, including knowledge of Microsoft Outlook, • Knowledge of HHA Exchange a plus!, • Bilingual Spanish a plus but not mandatory. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Language: • Spanish (Required) Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: In person • Pay: $24.00 - $26.00 per hour, • Leave time includes Paid Time Off, Sick and paid holidays, • Benefits include medical, dental, and vision, • Retirement savings – 401(k), • Voluntary benefits – short term disability, life insurance and other products Work setting • In-person; office ABLE is an Equal Opportunity Employer

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: Serve as the primary point of contact for assigned patients and their families. Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. Ensure compliance with state, program, and agency requirements. Maintain accurate and timely documentation for all patient interactions. Advocate for patients by connecting them with appropriate community resources and support services. Conduct quarterly in-person visits to patients’ homes Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: College degree required Minimum of 3 years of experience in case management, care coordination, or related services. Strong interpersonal, organizational, and problem-solving skills. Ability to work independently in a remote environment while managing a caseload. Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job Description Hi, we're Oscar. We're hiring a Coordinator, Delegated Vendor Management to join our Network Contracting team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. You will report into the Director, Network Contracting. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $75,348 - $98,894 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders., • Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders, • Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required., • Support business alignment and oversight with key stakeholders by providing cross-program support to program leads., • Compliance with all applicable laws and regulations, • Other duties as assigned Requirements: • 2+ years of relevant experience Bonus points: • Experience with claim testing and Quality Assurance (QA), • Experience with ticketing system (such as Jira), • Experience with payers offering ACA/health exchange insurance, • Experience using analytical tools, including Microsoft Office and Google Suite This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionTitle: Coordinator, Community Engagement Reports to: Associate Director, Family & Community Support Department: Family & Community SupportPrimary Purpose The Coordinator, Community Engagement role provides an opportunity to be part of an exciting and vibrant community of adoptive families and adopted persons. This individual will have administrative as well as client-facing duties working with adopted persons and adoptive families within their role in this department. The ideal candidate will support the Associate Director and Manager within the department, is detail-oriented and can communicate with, engage, and support a diverse population of local, national and global families. This individual possesses excellent program coordination and planning skills with an enthusiasm to connect with our diverse adoption community. The Coordinator plays a central role in the development, advancement, planning and execution of community programming. The ideal team member will coordinate and implement work plans; engage and educate groups, and carefully monitor program activities to ensure growth, quality and outcomes. This person will also coordinate with marketing and outreach to make sure the events are advertised and reach their intended community. Occasional evening and weekend work required. This is a full-time, in-person position with an annual salary range of $60,000-$65,000. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 30,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by individuals dedicated to our staff. At Spence-Chapin we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 110 years has provided critical services to children, women, and families around the world. Key Performance Indicators • Facilitate and support community programming collaborating with Associate Director on outreach and onboarding to hosting activities and gathering feedback, • Facilitate Mentorship programming, including recruitment and training of mentors, outreach for and screening of mentees, planning all program activities, • Complete administrative roles associated with community programming along with Associate Director, • Assist Associate Director with planning a yearly calendar of events for community events, • including Mentorship, children and family playgroups, virtual groups and others as needed, • Support program development, operations and facilitation, including coordinating and providing logistical/setup for community events, monitoring expenses, and maintaining accurate up-to-date information, • Ensure electronic and physical files are maintained for clients and program events, • Represent Spence-Chapin when needed at conferences, community events and with partners, • Outreach and relationship building to expand network of partner organizations, • Provide additional assistance as requested and/or as appropriate, to ensure the ongoing success of community programming services at the organization, • Represent Spence-Chapin, when necessary, at conferences, community events, and with partners, • Perform any other departmental or agency-related duties or special projects as directed by supervisorEducation & Experiences, • Associate or Bachelor’s degree required, • At least 2-3 years of relevant program, administrative or project planning experience, • Experience in an administrative support role required, • Experience in working with sensitive populations, particularly children and families preferred, • Knowledge of and sensitivity to cultural diversity and cross-cultural issues, • Bilingual candidates a plus, • Must have personal, lived experience in the adoption or foster care systemTechnical Skills, • MS Office -Proficiency in Excel, Word, Outlook and PowerPoint, • Experience with database platforms, • Basic knowledge of CanvaKey Competencies, • Excellent oral and written communication skills, • Add something about being able to engage tweens and teens, • Strong administrative and organizational skills with ability to meet tight deadlines, • Ability to multi-task; strong execution skills thorough follow through and attention to detail, • Problem-solving mindset with customer-service focus, • Saturday for program events and occasional evening work necessary, • Ability to work in a collaborative environment with various departments, which supports both individual and cooperative work This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully Powered by JazzHR LKuWBclxji

Job Description A Career at Little Flower Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. About the Role Care Coordination is a service model whereby all of an individual's caregivers communicate and interface so that the patient's needs are addressed in a comprehensive manner. This is done primarily through a "Care Coordinator" who oversees and provides access to all services an individual needs to assure that they receive everything necessary to stay healthy, out of the emergency room and out of the hospital. The Care Coordinator is responsible for the overall provision and coordination of services to their assigned caseload (caseloads will be determined by children’s acuity level). The Care Coordinator guides program enrollees and their caregivers through the health care system by assisting with access, developing relationships with service providers, and tracking interventions and outcomes. Principle Responsibilities • Obtains required enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care coordination., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Coordinator is able to:, • Coordinate the enrollee’s provision of services, • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, behavioral health treatment, care transitions, and social and community services where appropriate., • Meets documentation requirements in a timely and accurate manner by effectively utilizing designated Care Coordinator Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Maintains required contact with participant and their families and conducts face-to-face support team and/or family meetings as required, • Functions as an advocate for clients within the agency and with external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Participates in care planning meetings/conferences as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Arranging appointments, transportation, and interpreter services when needed, • Accompany the child to appointments as needed, • Conducting follow-up activities to ensure appointments are kept., • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Coordinator position, • Other duties as assigned as the program is implemented and develops Special Qualifications • Working knowledge of the provision of health care in a variety of settings., • Ability to work directly with a diverse population consisting of Severely Emotionally Disturbed (SED), Medically Fragile (Med F), Developmentally Disabled (DD), Division of Juvenile Justice, • Computer Literacy (specifically Microsoft Word, Excel), • Excellent telephone and interpersonal skills, • Ability to work directly with a diverse multidisciplinary team, • Willingness and ability to travel to assigned operational areas/facilities., • Ability to be flexible with programmatic needs and changes, • Capable of effective clear direct communication with others (oral and written), • Proven time management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records. Requirements • Minimum Qualifications:, • Bachelors of Arts or Science with two years of relevant experience, • Preferred Qualifications:, • A Master’s Degree with one year of relevant experience or, • Registered Nurse with two years of relevant experience Travel Requirements & Locations This position is located in Brooklyn with some travel throughout NYC. A valid NYS Driver’s License if using personal vehicle or agency vehicle to drive on agency business. *Salary will commensurate with experience & skills Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Job Description An organization is seeking a bilingual Russian-English Service Coordinator to manage a caseload of 25 individuals. This role involves providing support, coordinating services, and ensuring clients receive the necessary assistance. Responsibilities Include: • Manage and oversee a caseload of 25 clients, ensuring they receive appropriate services., • Communicate effectively in both Russian and English to assist clients., • Coordinate with service providers to facilitate client support and care plans., • Maintain accurate records and document client interactions., • Advocate for clients and address any concerns or challenges they may face.Ideal Qualifications:, • Fluent in Russian and English (spoken and written)., • Experience in case management, social work, or client services preferred., • Strong organizational and communication skills., • Ability to multitask and manage responsibilities independently., • Compassionate, patient, and committed to helping others.Salary: $50k - $60k/Year + Bonuses To apply, please send your resume to Racheli@bhirednyc.com

Job Description Location: Brooklyn, NY (In-Office) Department: Operations Reports To: Director of Operations Join the WonderWay Team! WonderWay is seeking a compassionate, highly organized, and proactive Care Coordinator to join our growing Operations team. In this role, you will serve as the primary non-clinical point of contact for our in-home ABA clients and their families, ensuring a seamless service experience from scheduling through ongoing care coordination. If you thrive in a fast-paced environment, enjoy building relationships, and have a passion for supporting families and healthcare providers, we'd love to hear from you. What You'll Do As a Care Coordinator, you will play a vital role in ensuring continuity of care by coordinating communication, managing schedules, and supporting families throughout their ABA journey. Family Support & Communication Serve as the primary non-clinical contact for assigned families. Respond promptly to phone calls, emails, and text messages. Address questions regarding schedules, attendance, and general service-related inquiries. Build strong, trusting relationships with families while providing exceptional customer service. Escalate clinical concerns to the supervising BCBA or Clinical Director. Care Coordination Coordinate communication between families, BCBAs, RBTs, Scheduling, Billing, and Operations. Monitor active client cases to help ensure uninterrupted services. Assist with therapist changes, schedule adjustments, and service transitions. Maintain accurate client records within CentralReach and other company systems. Follow up on outstanding documentation when needed. Scheduling Support Coordinate in-home therapy schedules for assigned clients. Schedule new cases following onboarding completion. Manage schedule changes, cancellations, make-up sessions, and ongoing scheduling requests. Communicate schedule updates promptly to all affected parties. Collaborate with Clinical Leadership to ensure supervision requirements are met. Monitor staffing needs and escalate scheduling concerns when necessary. Client Experience Deliver outstanding customer service throughout the client's journey. Resolve operational concerns efficiently before they impact services. Maintain detailed documentation of client communications. Identify trends that may impact client satisfaction and recommend improvements. What We're Looking For Required Qualifications Bachelor's degree preferred or equivalent professional experience. Minimum of 2 years of experience in healthcare, ABA, client services, or care coordination. Excellent verbal and written communication skills. Strong organizational and time management abilities. Ability to prioritize multiple tasks in a fast-paced environment. Proficiency with Microsoft Office. Experience using CentralReach or similar healthcare software. Preferred Qualifications Previous ABA industry experience. CentralReach experience. Bilingual in English and Spanish. Why Join WonderWay? Be part of a collaborative and supportive team. Make a meaningful difference in the lives of children and families. Work in a growing organization committed to excellence in ABA services. Opportunities for professional development and career growth. Positive, team-oriented work environment. Success in This Role The ideal Care Coordinator will: Build strong relationships with families and providers. Ensure timely and professional communication. Coordinate services efficiently across departments. Help minimize service disruptions. Maintain accurate client information. Contribute to an exceptional family experience. If you're passionate about delivering outstanding service, enjoy coordinating moving pieces, and want to make a positive impact in the ABA field, we'd love to hear from you. Apply today and become part of the WonderWay team!

Job DescriptionCare Coordinator- SoHo Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our SoHo- 6th Ave. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Union Square- 14th St. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Bayside location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Barclays Center clinic in Prospect Heights Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description An organization is seeking a bilingual Service Coordinator fluent in English and Spanish to provide essential support services. This role involves regular home visits, coordinating care, and serving as a vital resource for clients. Candidates must possess strong communication skills, a passion for helping others, and the ability to navigate diverse needs effectively. Responsibilities Include: • Conduct home visits to assess client needs and provide assistance., • Coordinate and monitor the delivery of services to ensure quality and satisfaction., • Serve as a liaison between clients, families, and service providers., • Maintain accurate documentation and prepare regular reports., • Support clients in accessing community resources and programs. Ideal Qualifications: • Associate’s or Bachelor’s degree required., • Fluency in both English and Spanish is essential., • Strong interpersonal and communication skills., • Ability to work independently and manage a diverse caseload., • Previous experience in a service or coordination role is a plus. This position offers an opportunity to make a meaningful impact in the community while utilizing bilingual skills. If you meet the qualifications and are passionate about service coordination, apply today! Salary: $50k - $60k/Year To apply, please send your resume to Racheli@bhirednyc.com

Job Description The Schwarzman Animal Medical Center's commitment to compassionate veterinary care dates back to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this this legacy today as the premier veterinary hospital in the tri-state area, maintaining the only Level 1 Trauma Center in New York City and the highest standards of care as part of our American Animal Hospital Association (AAHA) accreditation. With 150+ veterinarians working collaboratively across 20 specialties and services, our team prides itself on delivering world class veterinary care to help keep pet families together. A Commitment to Lifelong Learning When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way care is delivered industry-wide. This shared commitment to learning and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement, growth, and mentorship. About the Role of Care Coordinator for AMC's Cancer Institute The Schwarzman Animal Medical Center is seeking a full time Care Coordinator which will be responsible for providing clerical support to the hospital's Cancer Institute. Shift: • Monday, Wednesday, Thursday, Friday: 10am–6pm, • Saturday: 8am–4pmSkills Required:, • Minimum of 2 years veterinary/human health clerical experience, • Minimum of 2 years customer service in a professional setting, • Excellent written and verbal communication skills, • Well organized and the ability to multitask, • Ability to interact with all levels of staff, clients, and veterinarian practices, • Maintain confidently and handle sensitive information with accuracy according to policiesSpecific Duties and Responsibilities:, • Serve as primary liaison between The Cancer Institute at AMC and Referral Veterinarians (rDVM) as well as internal and external clients, • Responsible for client check in and check out, which includes (but not limited to) patient registration, admission, and discharge, • Effectively triage phone calls from AMC staff, rDVMs, and clients utilizing excellent decision making and problem solving skills to determine the appropriate response to meet client, rDVM, and pet needs, • Schedule appointments with clients and manage appointment reminders, no shows, and cancellations, • Provide efficient cash collection/payment planning while ensuring compliance with established guidelines and policies, • Obtain all necessary referral documentation, medical records, and pre-registration paperwork, • Provide concierge service to clients and referrals by greeting clients, helping them navigate the hospital, and directing them to appropriate areas, • Track and ensure that patient updates and all forms of client communication have been successfully distributed or transmitted to the rDVM and client, • Update clients as requested by veterinary staff with daily status reports on inpatient pets. Convey patient status information and instructions to the client in a thorough, comprehensive, and appropriate manner, • Process general information calls regarding routine pet care and information regarding other AMC services, • Care Coordinators will be required to master skills associated with electronic medical records and telephone systems to function at an ideal level within the department, • Other duties as deemed necessaryOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShifts:, • TBD Role: Coordinator for The Internal Medicine Department at AMC Department: Oncology Reports to: LVT Manager of Oncology Status: Full-Time Pay Range$23.95—$30.75 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. We are currently seeking a Care Coordinator in our 400 Broadway location. Position summary: Lead a team of patient navigators and patient assistant to ensure care coordination services are provided to all clients assigned to meet clients’ needs for better health outcome. Provide day-to-day supervision to the patient navigators and patient assistant assigned by weekly schedule monitoring, chart review, face-to-face case discussion, and performance reviews. Responsible for implementation of service/care plan, supported by Patient Navigators. Conduct outreach & recruitment for Apicha CHC to promote the Agency services. Qualifications: BA/BS in related field with two (2) years of qualifying experiences required. An advanced degree in one of the qualifying fields may be substituted for one (1) year of qualifying experience may be considered; Experience working with target populations strongly preferred. The target populations: HIV/AIDS who are virally unsuppressed, individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or chronic hepatitis; Ability to adapt changing environment; Appreciation of and commitment to Apicha’s mission and values required; Excellent MS Office skills (Outlook, Word, Excel, PowerPoint) required; Ability to work effectively in both a collaborative as well as individual setting; Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC; Excellent customer service skills to assist in resolving member complaints; Strong verbal and written communication skills – for both internal and external audience.

Job Description Care Coordinator: Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and treatment services to individuals living with serious mental illness, complex medical needs and substance use needs. Under the NYC Department of Health and Mental Hygiene, our Non-Medicaid Care Coordination Program works with individuals who do not qualify for Medicaid and are living with serious mental illness, to deliver comprehensive, community-based services and ensure clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. Care Coordinators address a host of issues that impact clients directly such as housing, access to nutritious food, economic security/benefits, medication adherence, linkage with outpatient treatment providers or other community resources and social supports. RESPONSIBILITIES: The Care Coordinator has overall day-to-day responsibility and accountability for coordinating all aspects of an individuals’ care with complex and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical and psychosocial services in an efficient and effective manner. Individuals are provided care in their home/community at least twice monthly, and more frequently if needed. Duties of the Care Coordinator focus on integration and coordination of physical health, mental health and overall social needs. The Care Coordinator must become an active participant in all phases of care transition to assure that enrollees received all required mental and medical follow up care and services and re-engagement of patients who have become lost to care. The Care Coordinator electronically monitors and tracks data regarding the individual and alerts all members of the Care Team when follow-up is required. • Accountable for engaging and retaining individuals in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the client, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for clients to care services including physical, psychiatric, and substance use within their provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence-based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other medical services based on individual physical needs and preferences., • Tracks and shares client information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address client needs., • Reassesses needs for services and reviews clients’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files. The Care Coordinator is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology, or a related health/human services field with 2 years of direct work with the target population or Degree/Certification in Medical and Clinical Assistance or Health Professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • Combination of skills in the areas of crisis intervention, time management, and psychosocial rehabilitation skills., • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Knowledge of community medical resources and their financial requirements., • Excellent computer skills., • Ability to read and write in English, • Knowledge of computer programs (MS Word, Excel, PowerPoint, & Outlook)., • Good communication skills. • Knowledge of the second language is preferred (Spanish, Russian, Creole, Cantonese). We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: www.ccbq.org \nCompany Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue, Brooklyn, NY 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range Care Coordinators Under 2 Years Experience 48k-53k Annually Care Coordinators with two (plus) years of relevant experience $50-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: Care Coordinators with two years' experience or less $48-53K Annually Care Coordinators with two years' experience or more $50-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Sunnyside clinic in Queens. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistSPCC We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Cobble Hill Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 175 years. CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: Community Health Advocates (CHA); the CSS Navigator Network (CNN); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; the Independent Intellectual and Developmental Disabilities Ombudsprogram (IDDO) and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. The New York State Department of Health awarded CSS a contract to run the Independent Consumer Advocacy Network (ICAN), the statewide Ombudsprogram for Medicaid Managed Long Term Care (MLTC). For more information, see http://icannys.org. CSS seeks to hire a Helpline Coordinator to provide consumer assistance through the ICAN Helpline. The ICAN Helpline Coordinator will provide consumer assistance to callers on the ICAN helpline. Job Responsibilities: • Handle live answer telephone calls from health consumers, family members and others on the ICAN Helpline;, • Conduct intake with clients calling the Helpline;, • Provide information, education, and referrals to callers to help them successfully enroll in or utilize Medicaid Managed Long Term Care (MLTC) coverage and other covered managed care plans;, • Ensure the proper recording of consumer information, data and detailed case notes for each case;, • Ensure timely responses for consumer cases requiring callbacks and follow up;, • Contribute to reporting of helpline trends and statistics; and, • Other responsibilities identified by Supervisor. Job Requirements: • BA or relevant advanced degree required, • Experience working with older adults and people with disabilities required, • Written and spoken fluency in Spanish required, • Extensive experience providing customer service assistance required, • Proficiency with MS Office required, • Experience providing customer service assistance on a helpline preferred, • Experience entering case notes into Salesforce or other database preferred, • Ability to provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the consumers, including individuals with limited English proficiency, • Strong communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications, • Ability to project patience, competence, and care for other people’s welfare through oral and written communications, • Experience with and understanding of the health care system or demonstrated willingness to learn about it, • Most days the schedule will be 9am-5pm, however one day per week may be 8am-4pm and one day per week may be 10am-6pm. Salary and Benefits: This position is union represented by Local 1199 SEIU with an annual salary of $75,196.00 with comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, etc. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must use their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Foster Care Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: Care Coordinators with two years' experience or less $48-53k Annually Care Coordinators with two years or more experience $50-55K Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care., • Experience providing service coordination and information, linkages, and referrals for community-based services. Administrative Info

Job Description Join Our Team as a NHTD/TBI Service Coordinator! Are you passionate about making a meaningful difference in people’s lives? Do you enjoy helping others access the support they need to live more independently and thrive in their communities? If so, we’d love to hear from you! We’re looking for a compassionate, organized, and dedicated NHTD/TBI Service Coordinator to join our team. In this role, you’ll be the go-to person for individuals applying for or participating in the NHTD (Nursing Home Transition and Diversion) and TBI (Traumatic Brain Injury) waiver programs. Your mission? Helping them navigate the system, access services, and build a more independent, integrated life. From coordinating medical, social, vocational, and educational support to ensuring a smooth transition from nursing facilities back into the community, your work will directly impact lives in a powerful way. What You’ll Do: • Be the primary point of support for waiver applicants and participants, • Help individuals access Medicaid and other vital services, • Create, coordinate, and monitor person-centered service plans, • Assist individuals transitioning from nursing homes into the community, • Support those already living in the community to maintain independence and avoid unwanted placement, • Conduct field visits to evaluate and ensure participant is safe at home. Education & Experience: Bachelor’s degree with at least 1 years of relevant care plan or case management skills Skills & Traits: • Strong communication and people skills – you’ll work with folks from all walks of life, • Crisis and time management savvy – you can handle challenges calmly and efficiently, • Reliable, supportive, and driven to make a difference, • Able to build trust and a strong rapport with participants, • Organized and deadline-oriented to keep participants on track with eligibility requirements\nCompany Description Our mission at HCS Home Care is to serve our patients with high ethical standards, principles and heart. We commit ourselves to providing our patients with the best in home health care possible. Our patients deserve compassionate, honest and reliable care from professionals who go the extra mile to provide it. We are dedicated to providing quality, compassionate and supportive services in an ethical manner to our patients and family members. These services are performed with dignity, respect and are available to individuals of all ages regardless of race, creed, disability or national origin. Our mission at HCS Home Care is to serve our patients with high ethical standards, principles and heart. We commit ourselves to providing our patients with the best in home health care possible. Our patients deserve compassionate, honest and reliable care from professionals who go the extra mile to provide it.\r\n\r\nWe are dedicated to providing quality, compassionate and supportive services in an ethical manner to our patients and family members. These services are performed with dignity, respect and are available to individuals of all ages regardless of race, creed, disability or national origin.

Job Description TITLE: Discharge Coordinator REPORTS: Clinical Director FLSA CODE: Non-exempt PRIMARY DUTY: Direct Care OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements. SPECIFIC DUTIES & RESPONSIBILITIES: • Monitor and evaluate consumer needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Maintain up-to-date consumer charts including referrals and outcomes., • Support adherence to treatment plan recommendations, • Responsible for ongoing consumer discharge planning., • Review and generate daily referrals., • Coordinate schedules, troubleshoot conflicts and ensure compliance with all appointments for designated consumers., • Develop and facilitate Independent Living Skills workshops to build skills and increase knowledge related to activities of daily living, ability to access community-based resources, spending habits and money management., • Assist consumers in navigating the subsidized housing identification and application process. This includes completing 2010e applications on all residents seeking subsidized housing., • Assist consumers in filling out all necessary paperwork, accompanying residents to interviews, following up with supportive housing agencies and ensuring that all housing units applied for are safe and affordable., • Link consumers to instrumental support services such as Medicaid, Medicare, Social Security, food stamps, home health care, Senior Citizen Rent Increase Exemption (SCRIE) and home delivered meals prior to discharge., • Link consumers to psychosocial/healthcare support services (e.g. SUD recovery supports, aftercare, mental health, primary care, social adult day services, senior centers, etc.) prior to discharge., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Knowledge of city, state, and federal guidelines for public and private low-income housing, entitlements and health insurance., • Ability to research and network with other agencies/community based services to meet a variety of client needs., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Excellent written and verbal communications skills., • Must be able to work a flexible schedule., • This position requires regular travel throughout the five (5) boroughs. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionCare Coordinator- Washington Heights Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Washington Heights location Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCare Coordinator- Canarsie Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Canarsie, Brooklyn. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our West Village- Bleecker St. and other downtown Manhattan locations as a floater. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Dumbo Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Service Coordinator (Hybrid) Brooklyn, NY $50,000–$60,000 | Full-Time About Attentive Care Attentive Care is a community-based healthcare organization dedicated to helping individuals with cognitive decline live safely and independently at home. We work closely with patients and families to provide compassionate coordination and meaningful support. Position Overview We are seeking a compassionate and detail-oriented Service Coordinator to oversee a caseload of approximately 25 patients participating in the NHTD program. The individuals served are living with dementia or cognitive decline and require consistent coordination, advocacy, and support. This role offers meaningful, hands-on experience within a collaborative and supportive healthcare environment. Responsibilities • Conduct regular phone check-ins with families and caregivers, • De-escalate and resolve concerns with service providers, • Schedule therapies and transportation, • Complete renewal paperwork and incident reports, • Conduct in-home visits once per quarter throughout the five boroughs Training & Schedule • 4–6 weeks of paid, in-person training in Brooklyn, • Hybrid schedule after training (remote work + quarterly home visits) Qualifications • Associate’s or Bachelor’s degree required, • Conversational Spanish required, • Strong communication and organizational skills, • Related healthcare or human services experience is a plus, but not required What We Offer • $50,000–$60,000 salary based on experience, • Paid training, • PTO, • Supportive, team-oriented environment, • Valuable hands-on healthcare experience

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Kensington Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families. The five story facility has 4 floors plus a basement with rooms of various sizes, common areas and provides on-site security and social services. Position: Client Care Coordinator Reports To: Client Care Supervisor Location: Brooklyn, NY What The Client Care Coordinator Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Assist clients in completing all CAMBA intake applications, screenings and forms., • Create and maintain client files and make file copies., • Conduct initial risk assessment of clients and clients' families., • Prepare initial biopsychosocial evaluation and update according to regulations., • Provide a range of “instant response” services when a client’s immediate well-being and safety is threatened., • In collaboration with clients and case managers, assist in the preparation of the initial Independent Living Plan (ILP), including short-term and long-term client goals. • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions., • Act as advocate on behalf of family to arrange medical, psychiatric, educational and other tests/examinations that may disclose causes of client’s difficulties and indicate remedial measures; advocacy efforts must be documented. • Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems., • Facilitate or participate in case conferences with all stakeholders in clients life to ensure a collaborative approach to services., • Provide all required information for weekly/monthly/quarterly/annual reports., • Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document contact with client/family via progress notes in CARES within 48 hours of interaction., • Periodically reassess clients and update services plans and goals to reflect current status., • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability (aftercare)., • Ensure that all clients’ charts contain all required documentation., • May reach out and market the program internally to the shelter community in order to recruit clients., • Tasks may be modified, expanded and/or assigned over a period of time. Education, Licenses and/or Certifications Required: • Licensed Master of Social Work (LMSW) required within one year of date of hire. This license must be maintained throughout the course of employment in this role and any other CAMBA positions for which it is required. If Counselor II fails to obtain the LMSW within one year of the date of hire, the orientation period may be extended for six months at CAMBA’s discretion. If Counselor II fails to obtain the required LMSW on CAMBA’s required timeline, they will be terminated. Minimum Experiences and Skills Required: • Two years of relevant experience (preferably family shelters shelter settings) Other Qualifications: • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Bi-lingual preferred. Pre and/or Post Employment Requirements: • Complete Onboarding Process and Post Employment requirements as follows:, • Required Dept. of Health, Dept. of Education fingerprint clearance., • Doctor's confirmation certifying good health (proof of negative TB test results), • State Central Registry (SCR) clearance; ability to maintain all State Central Registry (SCR) clearances and fingerprint clearances throughout the duration of employment. Compensation: $67,000-72,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR M3P38Z0J6u

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Tenant Services Coordinator for The Doe Fund's newest permanent housing development for employed adults transitioning out of the shelter. The property is located in the Kingsbridge section of the Bronx and provides 63 units of permanent housing and onsite social services for individuals referred by HRA and DHS. The residence is designed to provide care and support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. The Tenant Services Coordinator is responsible for providing supportive case management services and counseling to the residents. The successful candidate will have clinical skills and experience working with individuals experiencing homelessness. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive services to these individuals including advocacy and referrals to community services as needed, • Provide counseling and crisis intervention as necessary, • Assist appropriate residents in accessing and maintaining benefits, • Maintain communication with the Property Management department and address any maintenance issues, • Conduct regular unit inspections, • Monitor and assist residents with rent payments and budgeting, • Maintain resident records and complete a variety of charting documentation to assure compliance with HRA contract, • Develop and implement resident-centered support plans for each resident and assist them with achieving their goals geared toward independence, • Develop and facilitate support groups and recreational activities for the residents, • Maintain a liaison with community services including hospitals, substance abuse treatment programs, and mental health programs, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned The Ideal Candidate: • Bachelor’s Degree in Social Work, Psychology or related field, • The ideal candidate must have a working knowledge of substance abuse, mental illness, and homelessness, • Excellent clinical and case management skills including knowledge of benefits in the NYC Metro area, • Lived experience a plus, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description About Apex Concierge Services Apex Concierge Services is a healthcare management, consulting and staffing firm. Apex Concierge Services was founded with a profound commitment to health care & educational service excellence. It has earned its outstanding reputation by delivering high-quality services for over a decade. This has made the firm one of the most sought-after names in Healthcare and Educational forums. About the Role We are searching for a Care Navigation Coordinator to join our team. The Care Navigation Coordinator will be responsible for conducting initial assessments of new patients, coordinating their care plans, and organizing their access to necessary healthcare services. The position requires excellent communication skills, strong attention to detail, and a passion for improving patient health outcomes. The Care Navigation Coordinator will report to our healthcare services manager and work closely with a variety of healthcare professionals to ensure patient needs are met. Responsibilities • Conduct initial assessments of new patients to identify healthcare needs., • Develop and maintain effective relationships with healthcare professionals and community organizations., • Coordinate patient care plans and organize access to necessary services, including medical appointments, diagnostic tests, and prescription medications., • Use electronic medical records (EMRs) to document patient information and track progress toward care goals., • Collaborate with internal teams to develop and implement preventative care plans that improve patient outcomes., • Participate in meetings and trainings to stay up-to-date on healthcare industry trends and best practices., • Work with insurance companies to ensure insurance coverage for healthcare services and medications.Requirements, • Bachelor's degree in social work or related healthcare field., • Minimum 2 years of experience in healthcare coordination, patient navigation, or related work., • Knowledge of healthcare delivery systems, protocols and regulations., • Excellent communication and interpersonal skills., • Strong organizational and time management capabilities., • Ability to work well in a team-oriented environment., • Familiarity with EMR systems and other healthcare software programs.Starting Hourly Rate $18.00 per hour

Job Description LaSante Health Center is seeking a Chronic Care Management Coordinator to join our team. The ideal candidate will serve as the primary point of contact for patients and families, guiding them through their care journey and connecting them to internal and external resources as needed. This position offers the opportunity to be part of a mission-driven, community-focused organization dedicated to delivering patient-centered care with compassion and respect. Key Responsibilities Act as the main point of contact for patients and their families regarding all aspects of care received at LaSante. Monitor and manage a designated panel of patients, particularly those with chronic health conditions. Support patients in understanding and managing their medical conditions, medications, and treatment plans. Enroll patients in medical and support programs that meet their needs. Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care. Assist patients with scheduling and navigating appointments, referrals, and follow-up care. Connect patients to community resources and social support that promote overall well-being. Perform additional duties as assigned by supervisors. Qualifications Strong customer service skills Proficiency with computers and ability to learn healthcare systems quickly Excellent organizational and multitasking skills Prior experience in care coordination or case management preferred

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Program Coram Day Hab Brentwood WAVE Westbury Location Coram - 217 Middle Country Road Westbury - 475 Union Ave Brentwood NY - 555 Washington Ave Schedule (Full time, Weekday) Monday - Friday; 9:00am - 5:00pm YAI has an opening for a Full Time Individual Service Coordinator (ISC) to work within our Day Programs on Long Island. The Individual Service Coordinator (ISC) at YAI provides case coordination for the people we support as an advocate for our individuals between program, families, residences, and care managers. Job responsibilities Manage a caseload of 50-70 PWS Input services and meeting minutes into Evero Taking notes in meetings Able to communicate with challenging families/residences Understanding of clinical needs of PWS Liaison between families/residences/care managers Maintain records in accordance with OPWDD regulations Assist with Audits Entering and Manage databases of PWS Provide coverage to the people we support base on programs needs Education and Experience BA preferred Experience working with people with intellectual and developmental disabilities and advocating for their needs/desires. Additional Knowledge, Skills and Abilities Exceptional interpersonal, problem solving, organizational, Presentation and communication skills Willing to take initiative Highly flexible personality type Able to deal with challenging families/residences Understanding of person-centered philosophy Knowledge of Evero Work in Team Environment Compensation $19.05 / Hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Pay: $50,000.00 - $60,000.00 per year Job description: Job Summary The Medicaid Coordinator is responsible for assisting clients with Medicaid eligibility enrollment, recertification, and ongoing case management in compliance with New York State and New York City Human Resources Administration (HRA) regulations. This role serves as a liaison between clients, healthcare providers, managed care organizations, and government agencies to ensure uninterrupted Medicaid coverage and access to services. Key Responsibilities: • Assist clients with Medicaid applications, renewals, recertifications, and changes in coverage., • Determine eligibility based on New York State and City guidelines, income, and residency requirements., • Collect, review, and submit required documentation to NYC HRA and NY State of Health, • Monitor case statuses and follow up on pending applications or required documentation., • Coordinate with healthcare providers, managed care plans, and social services agencies., • Educate clients and families on Medicaid benefits, managed care options, and available services., • Maintain accurate and timely documentation in electronic and paper case management systems., • Resolve coverage issues, denials, or terminations through appeals or corrective action., • Ensure compliance with HIPPA and confidentiality regulations., • Stay current on changes to NYS Medicaid policies, HRA procedures, and managed care plans., • *Qualifications, • High School diploma or equivalent required; associate or bachelor’s degree in social work, healthcare administration, or related field preferred, • 1-3 years of experience working with Medicaid, public benefits, or healthcare eligibility programs (NYC experience strongly preferred), • Knowledge of NYS Medicaid, NYC HRA processes, and managed care plans, • Strong organizational and documentation skills, • Excellent verbal and written communication skills, • Ability to work with diverse populations in a challenging environment., • Proficiency in Microsoft Office and electronic case management systems, • Bilingual (Spanish, Mandarin, Cantonese, Russian, or other NYC-relevant languages) a plus Preferred Skills • Experience with vulnerable populations (seniors, individuals with disabilities), • Familiarity with long-term Medicaid, Medicaid Managed Long-Term Care (MLTC), or home care services., • Strong problem-solving and advocacy skills Work Environment • Office, healthcare facility, or community- based setting, • May require interaction with government agencies and external partners. Job Type: FULL-TIME Benefits: Medical Insurance Dental & Vision 401K PTO \nCompany Description Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes. Our Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs. Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes.\r\n\r\nOur Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs.

Job Description We are looking for a dynamic and compassionate Bilingual (Spanish speaking) Care Coordinator to support the youth in our Health Home program. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue Brooklyn NY, 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be onsite as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary: Care Coordinators with two years experience or less $48-53K Annually Care Coordinators with two years experience or more $50-55k Annually Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner; Care Coordinator; Case Manager and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description About Us: Welcome to Pod Health, a beacon of comprehensive wellness that empowers you to take control of your health from the comfort of your home. Our user-friendly health monitoring devices seamlessly connect you with our monitoring services and your healthcare team, transmitting real-time data for unparalleled insights and swift intervention. We recognize that mere minutes and minor variations can have significant implications. Our pride lies in our rapid response times and unwavering attention to detail, leaving no room for oversight in patient home monitoring. Yet, our mission transcends medical proficiency. We are your allies, delivering support wherever you require it – from coordinating with diverse healthcare providers to offering education that empowers you to manage your health effectively. Our holistic approach to chronic care management acknowledges individual needs, tailoring services to each unique patient. Wherever you are, we offer solace through personalized care plans and unwavering support, maintaining your health trajectory. Our dedication extends to crucial post-discharge care, where quality transitional support curtails preventable readmissions and medical errors, bolstering your well-being with our dedicated specialists. Together, we craft personalized health plans that seamlessly integrate with your lifestyle. Pod Health's virtual clinic is your accessible gateway to top-tier medical care, epitomizing warmth and expertise at the touch of a button. Our commitment spans a broad spectrum of needs, making us your singular destination for addressing everyday healthcare requirements – from minor ailments to comprehensive care. Why Join Pod Health? Working with us at Pod Health means becoming integral to a dynamic team revolutionizing healthcare. Here's why you should choose us: Making a meaningful impact: Your work directly contributes to improving the lives and well-being of individuals. You can make a tangible difference in people's health journeys by providing innovative remote monitoring solutions and comprehensive care. Cutting-Edge Innovation: Join a company at the forefront of healthcare technology. We're constantly pushing boundaries and developing state-of-the-art health monitoring devices and virtual care solutions, offering you the chance to work with cutting-edge tools and techniques. Our team is united by a shared mission – to provide accessible, high-quality healthcare to everyone. Working with passionate, purpose-driven individuals fosters a motivating and inspiring work environment. We believe in the power of diverse perspectives. Join a company that values inclusivity and welcomes individuals from all backgrounds, fostering a rich and innovative work culture. Our commitment to innovation extends to all team members. Join us at Pod Health and be a part of a transformative journey that's shaping the future of healthcare while nurturing your own growth and fulfillment. Job Title: Care/Social Services Coordinator Reporting To: Operations Manager Location: Full-time on-site in Brooklyn, NY (11218) Position Summary: The Care/Social Services Coordinator plays a critical role in supporting patients across our telehealth platform by connecting them to essential community resources, behavioral health services, financial assistance, and care navigation. This individual ensures patients receive the social support they need to thrive in their care journey, especially those facing barriers such as isolation, food insecurity, housing instability, or mental health concerns. This is an on-site position, requiring strong communication, case management, and documentation skills. The ideal candidate will have a background in social work, case coordination, or healthcare navigation in a virtual/telehealth or outpatient setting. Key Responsibilities: • Conduct virtual assessments to identify patients’ social, emotional, and practical support needs, • Collaborate with clinical teams (nurses, physicians, behavioral health specialists) to coordinate holistic care, • Refer and connect patients to appropriate community resources such as:, • Housing support, • Food assistance programs, • Transportation services, • Behavioral health care, • Financial and insurance navigation, • Advocate for patients and help remove barriers to care continuity, • Maintain accurate documentation of assessments, referrals, and follow-up in the electronic health record (EHR) or care coordination software, • Track and follow up on referrals to ensure successful connection and outcomes, • Participate in interdisciplinary case conferences and care planning discussions, • Ensure all interactions comply with HIPAA and company privacy protocols, • Stay informed of regional and national support programs and maintain an updated resource database Required Qualifications: • 1-2 years experience in case management, medical social work, or patient advocacy, • Bilingual fluency in Spanish or Chinese, • Experience working in a healthcare or telehealth setting preferred, • Excellent verbal, written, and virtual communication skills, • Comfortable using care coordination tools, EMRs, and video conferencing platforms, • Strong understanding of community-based resources, public benefits, and healthcare systems, • High level of empathy, discretion, and organizational ability Preferred Qualifications: • Experience working with vulnerable populations (elderly, uninsured, Medicaid/Medicare patients), • Familiarity with behavioral health and substance use services Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job DescriptionCare Coordinator- Battery Park Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Battery Park location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our W 75th street location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist#Spear Standard Package We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Soundview area of the Bronx. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents and Staff QUALIFICATIONS: • Must have a master’s degree in social work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $74,000

Job DescriptionCompany Description Join One of New York's Most Awarded Mental Health Employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. 2025 and 2026 Time City & State Top Workplace in New York Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years Serving 15,000+ clients every month 50+ years of transforming lives across New York City If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: • Competitive compensation and outstanding benefits, • Career growth through our Academy and leadership development programs, • A collaborative, mission-driven culture where our employee matters, • The chance to make a lasting impact on thousands of lives every single day Come build a career where purpose meets possibility! Job Description Are You a Good Fit? We are currently seeking an energetic, bright, and self-motivated Care Coordinator to join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 91-09 Roosevelt Ave, Jackson Heights, NY 11372 Gateway to Wellness is a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area. Job Responsibilities: • Manage a 85+ caseload of Health Home Care clients, • Assist in developing a Comprehensive Care Plan, • Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life), • Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists, • Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records, • Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone, • Hybrid schedule Monday-Friday must be onsite Monday, Tuesday and Thursday.Qualifications, • MUST be bilingual (English/Spanish), • Bachelor's Degree required, • Experience with RMA required, • Experience with HARP clients preferred, • Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan, • Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload, • Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive. NYPCC is an Equal Opportunity Employer Additional Information Salary: $47,000 - $60,000 per year Compensation commensurate with experience and qualifications. All your information will be kept confidential according to EEO guidelines.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range Care Coordinator (Under 2 Years) $48,000-53K Annually Care Coordinator (2 Years and Over) $50,000-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required.Fully bilingual (written and spoken) in both English and Dutch. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday to Friday, 6:00 AM to 2:00 PM ET What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. You And Your family: • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through: • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in: • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year., • $200 per year donation matching to support your favorite causes Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.