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  • Host / Hostess
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    Host / Hostess
    8 hours ago
    $11.35 hourly
    Full-time
    Manhattan, New York

    Porchlight, from Danny Meyer’s Union Square Hospitality Group, is a true New York neighborhood bar. Since 2015, we've focused on serving up cold drinks with warm hospitality. American bar fare, classic cocktails, live music and good times in the heart of Chelsea. Come on in! Who you are: The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service. What you’ll do: • Consistently support a culture of Enlightened Hospitality, • Create a welcoming and hospitable environment for guests whether in person or over the phone., • Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests., • Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations., • Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly., • Work with efficiency and a sense of urgency while remaining composed., • Demonstrates a passion for guest experience and an eagerness to learn and grow., • Consistently support a culture of Enlightened Hospitality. What we need from you: • Experience in a guest facing role in a restaurant preferred, but not necessary, • Basic understanding of OpenTable functions, • Ability to walk or stand for long periods of time, • English fluency and additional languages preferred, but not required What you’ll get from us: At Union Square Hospitality Group, *extending Enlightened Hospitality is at the heart of everything we do.* We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Host, you’ll enjoy: • Competitive pay: Hourly rate of $11.35/hour plus tips, • Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options, • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care, • Time to recharge: Generous paid time off and paid parental leave to support life outside of work, • Invest in your future: A matched 401(k) plan to help you grow long-term savings, • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services, • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship, • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones, • Convenience & flexibility: Pre-tax commuter benefits for transit and parking, • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. • We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong, • Turn over the rocks and always be connecting dots to build uplifting experiences and relationships, • Center the salt shaker with an unwavering commitment to excellence and the values that matter most, • Write a great next chapter. The road to success is paved with mistakes well-handled, • Bring a charitable assumption and err on the side of generosity, • Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

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  • Host / Hostess
    Host / Hostess
    22 days ago
    $18–$20 hourly
    Part-time
    Long Island City, Queens

    A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests: • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management: • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution: • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff: • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization: • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s, • Experience: Prior hostess or customer service experience preferred but not mandatory ., • Communication: Friendly demeanor with strong verbal and interpersonal skills ., • Multitasking: Ability to manage high-traffic periods while remaining calm ., • Physical Stamina: Stand/walk for extended periods and lift trays if required ., • Flexibility: Availability for evenings, weekends.

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  • Front of house
    Front of house
    27 days ago
    Full-time
    Woodside, Queens

    We are looking for a reliable and friendly Front of House Team Member who thrives in a fast-paced environment and can efficiently handle multiple responsibilities. The ideal candidate will be responsible for taking customer orders, packing takeout and delivery orders accurately, serving dine-in guests, and providing excellent customer service. Key Responsibilities: Greet customers and provide friendly, professional service. Take customer orders accurately in person, over the phone, or through online ordering systems. Pack takeout and delivery orders carefully, ensuring accuracy and presentation. Serve food and beverages to dine-in guests promptly and courteously. Process cash and card payments using the POS system. Maintain cleanliness and organization of the dining area, front counter, and service stations. Restock supplies, condiments, and packaging materials as needed. Work collaboratively with the kitchen team to ensure timely and accurate order fulfillment. Handle multiple tasks efficiently while maintaining excellent customer service. Requirements: Previous experience in a restaurant, café, or customer service role is preferred. Strong multitasking and time management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining accuracy. Basic knowledge of POS systems and cash handling is a plus. Friendly, dependable, and team-oriented attitude. Availability to work flexible shifts, including evenings, weekends, and holidays.

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