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Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 8:00 am to 5:00 pm. The schedule will be determined by the supervisor upon hire. Location: 600 Westage Drive, First Floor, Fishkill, NY 10549 Primary Responsibilities: • Greets patients, family members and guests with a friendly smile, • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Scheduling appointments and procedures in an organized and efficient manner, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments, • Ability to maintain the in-basket messaging, • Check In and Check Out Patients, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma or GED, • 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word), • 1+ years of customer service or Healthcare related experience, • Ability to cover other offices if needed for coverage Preferred Qualifications: • Experience working with an electronic health record (EPIC), • Knowledge of Medical terms, • 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Soft Skills: • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Will be reporting to site manager and will be assisting in leading front desk staff in a multi-specialty healthcare facility. Schedule: This is a 40 hour a week position Monday through Friday between the hours of 7:00 am - 5:00 pm. Location: 600 Westage Business Center Dr, Fishkill, NY 12524 Primary Responsibilities: • Directly reports to site manager, • Partners with site manager to address and anticipate operational needs, • Initiate consistent communication with leadership about office needs, staffing and daily operations, • Ability to de-escalate patients, staff, etc., • Ability to work in a fast-paced environment, • Ability to track and understand metrics, • Leading the Practice Support Team, • Develops and maintains weekly schedule, • Maintains and tracks PTO, • Coordinates day-to-day operations for all front desks in the building, assigning daily tasks and responsibilities, • Adjusts daily schedule when staff call out or for other reasons driving staff changes, • Communicate daily staffing changes to the team and providers, • Conduct daily meaningful huddles by rounding. Focus on staffing, patient flow, operational priorities, quality metrics and communication updates, • Training and Development, • Determines training and development needs for front desk and practice support staff, Including Epic workflows, system updates and best practices, • Monitor and coach staff to develop staff to improve patient experience, customer service and overall operational performance, • Ensures that front desk staff are consistently performing assigned job functions and meeting practice expectations, • Patient Services and Front Office Operations, • Review DAR (Department Appointment Report) to ensure appropriate provider schedule setup and appointment availability, • Ensure accuracy and timely completion by staff of scheduling, referrals, authorizations and follow-up visits, • Assist with patient check-in and check-out when needed, • Help resolve patient concerns, escalating to leadership when needed, • Daily Office Responsibilities, • Track daily, weekly and monthly goals and performance, • Work cohesively with team to achieve specific team goals and metrics, • Using operational and soft data, identify front desk improvement opportunities, • Submit appropriate tickets and service requests to address operational, facility, Epic and technology-related issues affecting workflow, • Escalate unresolved issues through appropriate channels when tickets or requests are not completed within expected timeframes, • Other Workplace Expectations, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Maintain strict confidentiality of all information obtained through patient records, patient interactions, physicians and staff communications in accordance with organizational policies and regulations, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Ability to travel to other offices if needed, • Cross-train and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED, • 2+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word), • 2+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • 2+ years of previous experience in a lead position, • 1+ years of experience working with an electronic health record (EPIC), • Ability to work set schedule and arrive on time, • Ability to travel to other offices if needed Preferred Qualifications: • Knowledge of medical terminology Soft Skills: • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers and co-workers, • Ability to be receptive to coaching moments, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Job Title: Clinical Nursing Adjunct Reports To: Chair School of Nursing Status: Part-Time, Contract Primary Duties and Responsibilities • The Adjunct Faculty/Clinical instructor will supervise patient/client care provided by nursing students (max 8/group) in the clinical agency, • The Adjunct Faculty/Clinical instructor will collaborate with the agency clinicians to determine appropriate client assignments which aligns with the course objectives, • The Adjunct Faculty/Clinical Instructor will facilitate optimal student learning experiences, support student development of critical thinking skills, and provide guidance and structure with the acquisition of nursing skills and duties, • Required to attend the annual nursing faculty meeting and pre-semester course meetings, • Required to maintain communication with the course coordinator on a regular basis to coordinate the clinical experience with lecture and college laboratory, • Required to attend the pre-semester orientation/planning meeting at the assigned service agency, • Selects patient assignments to meet the week's objectives, • Posts student assignment sheet on nursing unit, • Delineates the students' assignment with the agency staff, • Familiarizes the student with selected policies and procedures impacting nursing care in the clinical area, • Conducts pre and post conferences, as well as monitoring students during the clinical experience, • Conferences with the students at least twice during the semester: mid-term and end of semester; as well as completes a weekly evaluation on each student., • Maintains records on clinical assignments and students' performance each week, • Guides and supervises students' performance during simulation exercises, • Follows policy for students who require remediation, • Evaluates the students' written clinical work, • Follow guidelines identified in Adjunct Faculty handbook Requirements Minimum requirements: • A Master's degree in Nursing or actively pursuing a Master's degree in Nursing required, • Master’s degree concentration in Nursing Education or certificate preferred, • An unencumbered license as an RN in the State of New York, • At least three years of clinical experience Compensation • $880-$930 per credit (contract) hour

Job Description Job Title: Peer Mentor (Hudson Valley) FLSA Status: Salary Hourly Non-Exempt Work Schedule: Mon-Fri hours will vary Reports To: SSG Fox Suicide Prevention Grant Program Outreach & Peer Services Coordinator Salary: $50,000 - $55,000 Location: Orange County / Hudson Valley Job Summary Clear Path for Veterans, Inc. (CPV or Clear Path), is Upstate New York’s Veteran Resource Center serving as a hub of information, programs and services for veterans and their families. The Peer Mentor is responsible for assisting Veterans with integrating back into their community by connecting them with programs and services that will accomplish holistic warrior care. Provide emotional support and referrals for Veterans who are going through a crisis or problematic situation. Function as a positive role model for all Veterans. The Peer Mentor exercises supervision over a small group of staff. Primary Functions • Respond promptly and with compassion and understanding to inquiries from Veterans., • Answer Veteran/client questions, including researching information to provide complete and accurate responses when necessary., • Assist with potential Veterans that may need employment assistance., • Meet with Regional Manager to review open cases and provide support with overflow caseload as needed., • Develop and disseminate reports as necessary including, but not limited to, outreach events, the activities CPV provides to the community, meetings with community partners, detailed categories of Veterans and family members served., • Evaluate Peer Support program effectiveness and efficiency through monitoring all caseloads for the following elements:, • Assess ability to function independently with regard to health, financial stability, and housing., • Assess progress in the program, identify areas of holistic warrior care that may need to be adjusted so that it’s ensured the Veteran reaches their goal., • Search out and identify potential resources within assigned territories., • This could include, but not be limited to community, state, federal, health, and social resources., • Represent, or assist in representing Clear Path for Veterans at a variety of community events and other activities, • Identify and form relationships with Veterans encountered at those events., • Approve events and activities for assigned CPV geographic location., • Prepare and facilitate a variety of presentations about Clear Path’s Peer mentor program and Clear Path in general., • Manage volunteer participants in the Wingman program., • Attend and actively participate in departmental and organizational meetings., • Participates in the hiring process with Human Resources for Peer Support program staff as needed., • Promote teamwork by communicating regularly and effectively with Regional Manager., • Manage submission of credit card receipts to the finance department., • Approve PTO leave for assigned employees, • Complete other related duties as assigned. Education and Experience Requirements • Bachelor’s degree required (Joint Service Transcripts Accepted); Bachelor’s degree in Human Services, Psychology or related field preferred and a minimum of 1 years’ experience serving in a supervisory/advisory capacity. Military service sufficient to understand the military culture, required. Combat experience preferred. OR, • Associates degree required (Joint Service Transcripts Accepted); Associates degree in Social Work Human Services, Psychology or related field preferred and a minimum of 2 years’ experience serving in a supervisory/advisory capacity. Military service sufficient to understand the military culture, required. Combat experience preferred. OR • An equivalent combination of relevant training and experience. Military service sufficient to understand the military culture, required. Combat experience preferred. AND • Military service or extensive professional experience with military/veteran communities sufficient to understand military culture, structure, and unique service-related challenges, • Must meet one of the following: Meet requirements of 38 U.S.C. 7402(b)(13) and qualification standards for appointment Have completed certified peer support training from a recognized program Be actively pursuing credentials while under qualified supervision per 38 U.S.C. 7402(b)(13) • Demonstrated experience in crisis intervention, • Must have relevant lived experience related to suicide, mental health, or trauma enabling authentic peer-to-peer connection, • Demonstrated stability in personal recovery and ability to appropriately use lived experience in service of others, • Knowledge of or willingness to become an expert in veteran-specific resources and benefits systems, • Understanding of trauma-informed care principles Skills, Knowledge, and Abilities Needed to Perform Effectively in the Position • The ability to demonstrate compassion while maintaining appropriate professional conduct boundaries., • Excellent interpersonal and communication skills., • The ability to network, form and maintain positive relationships within the community., • Leadership ability and the ability to motivate others., • The ability to analyze issues and suggest resolutions., • Strong organizational, and prioritization skills; attention to detail., • Basic computer literacy and proficiency using Microsoft Word, Excel, PowerPoint, Outlook, and willingness to learn how to new software programs as needed. Additional Requirements • Valid New York State driver’s license and must have use of a reliable vehicle., • Required to travel within New York State during all times of the year., • Work evenings and weekends as needed., • Must be comfortable with dogs in the workplace. Job-related Physical Abilities Needed in Order to Perform the Job in a Satisfactory Manner Must be able to lift a maximum of thirty-five (35) pounds. Ability to drive and travel in all types of weather conditions. May sit or stand for long periods of time. Manual dexterity sufficient for constant use of computer keyboard and other office equipment. Vision sufficient for frequent use of computer monitor; to read and develop paperwork. • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Expectations • All Clear Path for Veterans employees are required to conduct themselves in a professional manner towards others to include but not limited to; Veterans, volunteers, visitors and other Clear Path employees., • Ensure that Veterans, volunteers, employees, donors and visitors have a positive experience with Clear Path., • Supports and promotes the Clear Path mission., • Adheres to Clear Path for Veterans policies and procedures., • Promotes teamwork amongst coworkers., • Meets or exceeds expected performance standards, including consistently reporting to work on time prepared to perform the duties of the position.

Job Description Registered Nurse (RN) – Marketing & Sales Director Hudson River Valley Medical PC About Us At Hudson River Valley Medical PC, we are committed to delivering exceptional outpatient infusion therapy in a comfortable, patient-centered environment. We serve patients requiring specialty infusions for chronic and acute conditions, offering expert nursing care, modern facilities, and a focus on safety, comfort, and clinical excellence. Position Summary This hybrid role combines clinical excellence with business development and community engagement. The RN Marketing & Sales Director / Patient Care Coordinator will not only provide skilled nursing care and coordinate infusion services, but also lead marketing efforts, build referral networks, and act as the bridge between patients, providers, and our in-house team. We are looking for a licensed Registered Nurse with strong infusion skills who thrives in patient care, enjoys relationship-building, and has a passion for growing healthcare services in the community. Key Responsibilities Patient Care & Clinical Coordination Perform skilled nursing care, including starting and monitoring IV infusions, PICC line care, and other venous access procedures. Conduct pre-infusion assessments, monitor patients during therapy, and respond promptly to infusion-related complications. Provide patient and family education regarding therapy, potential side effects, and self-care after infusion. Collaborate with physicians, pharmacists, and healthcare partners to ensure coordinated treatment plans. Maintain accurate, timely clinical documentation and ensure compliance with HIPAA, OSHA, and infection control standards. Marketing & Sales Leadership Lead community outreach to build awareness of Hudson River Valley Medical PC infusion services. Develop and manage social media, digital, and print marketing campaigns. Build trusted relationships with local physicians, clinics, and referral sources to create and expand a strong referral network. Conduct outreach visits, educational presentations, and networking events to promote services. Oversee brand reputation by monitoring patient feedback and online reviews; implement strategies to encourage success stories. Patient & Provider Liaison Serve as the primary point of contact for patients, ensuring seamless communication between providers and the care team. Address patient questions, feedback, and concerns with empathy and professionalism. Partner with staff to ensure the patient journey is smooth from referral to discharge. Required Qualifications Graduate of an accredited school of nursing (RN required; BSN preferred). Current, unrestricted RN license in New York. Minimum 1 year of clinical experience in infusion therapy. CPR/BLS certification (ACLS preferred). Strong organizational, communication, and relationship-building skills. Proficiency with Microsoft Office and EMR systems. Preferred Qualifications Previous experience in an ambulatory or specialty infusion setting. PICC line insertion/maintenance certification. OCN (Oncology Certified Nurse) or CRNI (Certified Registered Nurse Infusion). Prior marketing, sales, or business development experience, preferably in healthcare. What Makes You a Great Fit You are both a clinician and a connector. You thrive in providing excellent patient care while also engaging with the community, providers, and partners to grow services. You are motivated by improving patient experiences, expanding access to care, and making a meaningful impact on people’s healthcare journey. Powered by JazzHR zL1EesK2dS

Associate Patient Care Coordinator. Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Check In and Check Out Patients.

Associate Patient Care Coordinator. Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Obtain accurate and updated patient information, such as name, address, insurance information.

Senior Patient Care Coordinator.Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision

Optum has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols.

Associate Patient Care Coordinator. Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obta

Associate Patient Care Coordinator.Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of ou

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. At UnitedHealth Group, our mission is to help people live healthier lives and make

Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Associate Patient Care Coordinator. Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes

Associate Patient Care Coordinator. Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care

Senior Patient Care Coordinator.Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision

Associate Patient Care Coordinator. Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Greets patients, family members and guests with a friendly smile.

Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Associate Patient Care Coordinator. Check In and Check Out Patients.

Senior Patient Care Coordinator.Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision

The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care indu

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care. Provide effective communicati

The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Senior Patient Care Coordinator. Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY.

Requisition number: 2355652 Job category: Nursing Explore opportunities with Willcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Licensed Practical Nurse in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home. Primary Responsibilities: + Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures + Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable) + Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable) + Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client #LHCJobs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: + Current and unrestricted LPN licensure in state of practice + Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Preferred Qualifications: + Current CPR certification or ability to complete within 90 days of hire + Home care experience + Ability to manage multiple tasks simultaneously + Able to work independently + Good communication, writing, and organizational skills + Ability to work flexible hours as required to meet identified client needs Pay Range $43,900 - $97,100 annual total cash target pay $25.33 - $56.02 per visit point $21.11 - $46.68 hourly rate Annual total cash compensation for this role assumes full-time employment (40 weekly hours) at full productivity and generally follows the range above. Total cash compensation includes earnings from per visit point pay and hourly pay and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. This role receives two types of compensation depending on the work being performed. When conducting visits, you will be paid per visit point rate compensation. Your per visit pay will be calculated by multiplying your per visit point rate by the productivity points you accrue for various types of visits. Each type of visit is assigned a certain number of productivity points that is inclusive of "direct" and "indirect" patient care activities. Visits are assigned based on patient and business needs. The number of visits performed each week will vary based on individual productivity targets and the productivity points assigned to the visits performed. You will be paid your hourly rate for certain non-visit activities such as orientation. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Willcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Licensed Practical Nurse in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home. Primary Responsibilities: • Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures, • Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable), • Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable), • Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Current and unrestricted LPN licensure in state of practice, • Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation Preferred Qualifications: • Current CPR certification or ability to complete within 90 days of hire, • Home care experience, • Ability to manage multiple tasks simultaneously, • Able to work independently, • Good communication, writing, and organizational skills, • Ability to work flexible hours as required to meet identified client needs Pay Range $43,900 - $97,100 annual total cash target pay $25.33 - $56.02 per visit point $21.11 - $46.68 hourly rate Annual total cash compensation for this role assumes full-time employment (40 weekly hours) at full productivity and generally follows the range above. Total cash compensation includes earnings from per visit point pay and hourly pay and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. This role receives two types of compensation depending on the work being performed. When conducting visits, you will be paid per visit point rate compensation. Your per visit pay will be calculated by multiplying your per visit point rate by the productivity points you accrue for various types of visits. Each type of visit is assigned a certain number of productivity points that is inclusive of 'direct' and 'indirect' patient care activities. Visits are assigned based on patient and business needs. The number of visits performed each week will vary based on individual productivity targets and the productivity points assigned to the visits performed. You will be paid your hourly rate for certain non-visit activities such as orientation. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Will be reporting to site manager and will be assisting in leading front desk staff in a multi-specialty healthcare facility. Schedule: This is a 40 hour a week position Monday through Friday between the hours of 7:00 am - 5:00 pm. Location: 600 Westage Business Center Dr, Fishkill, NY 12524 • Directly reports to site manager, • Partners with site manager to address and anticipate operational needs, • Initiates consistent communication with leadership about office needs, staffing and daily operations, • Ability to de-escalate patients, staff, etc., • Ability to work in a fast-paced environment, • Ability to track and understand metrics, • Leading the Practice Support Team, • Develops and maintains weekly schedule, • Maintains and tracks PTO, • Coordinates day-to-day operations for all front desks in the building, assigning daily tasks and responsibilities, • Adjusts daily schedule when staff call out or for other reasons driving staff changes, • Communicate daily staffing changes to the team and providers, • Conduct daily meaningful huddles by rounding. Focus on staffing, patient flow, operational priorities, quality metrics and communication updates, • Training and Development, • Determines training and development needs for front desk and practice support staff, including Epic workflows, system updates and best practices, • Monitor and coach staff to develop staff to improve patient experience, customer service and overall operational performance, • Ensures that front desk staff are consistently performing assigned job functions and meeting practice expectations, • Patient Services and Front Office Operations, • Review DAR (Department Appointment Report) to ensure appropriate provider schedule setup and appointment availability, • Ensure accuracy and timely completion by staff of scheduling, referrals, authorizations and follow-up visits, • Assist with patient check-in and check-out when needed, • Help resolve patient concerns, escalating to leadership when needed, • Daily Office Responsibilities, • Track daily, weekly and monthly goals and performance, • Work cohesively with team to achieve specific team goals and metrics, • Using operational and soft data, identify front desk improvement opportunities, • Submit appropriate tickets and service requests to address operational, facility, Epic and technology-related issues affecting workflow, • Escalate unresolved issues through appropriate channels when tickets or requests are not completed within expected timeframes, • Other Workplace Expectations, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Maintain strict confidentiality of all information obtained through patient records, patient interactions, physicians and staff communications in accordance with organizational policies and regulations, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Ability to travel to other offices if needed, • Cross-train and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 2+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word), • 2+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • 2+ years of previous experience in a lead position, • 1+ years of experience working with an electronic health record (EPIC), • Ability to work set schedule and arrive on time, • Ability to travel to other offices if needed, • Knowledge of medical terminology, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers and co-workers, • Ability to be receptive to coaching moments, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too

Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: A 40-hour work week, offices are open 365 days per year to include flexible schedule Sunday through Saturday between the hours of 7:45 am to 8:00 pm, The schedule will be determined by the manager upon hire. Location: 600 Westage Drive, First Floor, Urgent Care, Fishkill, NY 10549 • Greets patients, family members and guests with a friendly smile, • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Scheduling appointments and procedures in an organized and efficient manner, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments, • Ability to maintain the in-basket messaging, • Check In and Check Out Patients, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word), • 1+ years of customer service or healthcare related experience, • Ability to travel to other offices if needed, • Ability to work a flexible schedule Sunday through Saturday, • Experience working with an electronic health record (EPIC), • Knowledge of medical terminology, • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Ability to provide excellent patient experience, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Type - Full-Time - Pay Rate - $18.50/hr. Position Hours - 35 - FLSA - Nonexempt Reports To - Clinical Coordinator - EEO - Service Workers Our Story The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community?based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low? income older persons, many of whom live with mental illness and/or have experienced homelessness. Position Description The Program Aide Medication Aide (PAM) provides hands-on personal care assistance and supports safe medication administration to older adults and/or residents with disabilities in a nonprofit senior/supportive housing setting. Additionally, PAMs will assist residents with daily living including eating/dining, escorting to appointments, and helping residents participate in recreational activities inside and outside of the residence. This is a full-time, onsite role (5) days a week. Responsibilities will include: • Administer or assist with self-administration of routine medications as permitted by state regulations and organizational policy (e.g., oral, topical, inhalers, eye/ear dropsbased on authorization)., • Follow the "rights" of medication administration (right resident, medication, dose, route, time, documentation) and infection control practices., • Observe and report changes in resident condition (vitals if trained/assigned, cognition, mood, gait, skin integrity, appetite, pain, safety risks)., • Respond to urgent situations per protocol and escalate to the Medication Coordinator as appropriate., • Assist with eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable)., • Escort residents to doctors and other appointments., • Visit residents who are hospitalized., • Assist residents in participating in recreational activities., • Complete service notes, shift logs, incident reports, and care documentation accurately and on time. Required Skills / Abilities • Demonstrated ability to provide respectful, hands-on personal care and to support medication processes safely., • Ability to recognize and promptly report adverse reactions, changes in condition, or medication discrepancies., • Strong communication skills, sound judgment, and ability to stay calm in urgent situations., • Basic computer/mobile technology skills for documentation and timekeeping., • Ability to follow written care plans and verbal instructions accurately., • Proficient English communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs. Education & Experience • High school diploma or GED required (or preferred based on program requirements)., • CPR/First Aid certification required or ability to obtain within a specified timeframe., • Minimum 2 years' experience providing care and/or medication assistance to older adults or individuals with disabilities preferred (home care, assisted living, supportive housing, SNF, etc.). Physical Requirements • Primarily on-site in resident apartments and common areas; may require walking/standing for extended periods., • Must be able to assist with transfers and mobility support; ability to lift/push/pull per job needs (often up to 3550lbs. with proper techniques/equipment)., • Schedule may include evenings, weekends, and holidays depending on resident needs. Benefit Overview Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off include 11-12 paid Federal Holidays as well as vacation and sick time. EEO Statement WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.

Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Will be reporting to site manager and will be assisting in leading front desk staff in a multi-specialty healthcare facility. Schedule: This is a 40 hour a week position Monday through Friday between the hours of 7:00 am - 5:00 pm. Location: 600 Westage Business Center Dr, Fishkill, NY 12524 • Directly reports to site manager, • Partners with site manager to address and anticipate operational needs, • Initiates consistent communication with leadership about office needs, staffing and daily operations, • Ability to de-escalate patients, staff, etc, • Ability to work in a fast-paced environment, • Ability to track and understand metrics, • Leading the Practice Support Team, • Develops and maintains weekly schedule, • Maintains and tracks PTO, • Coordinates day-to-day operations for all front desks in the building, assigning daily tasks and responsibilities, • Adjusts daily schedule when staff call out or for other reasons driving staff changes, • Communicate daily staffing changes to the team and providers, • Conduct daily meaningful huddles by rounding. Focus on staffing, patient flow, operational priorities, quality metrics and communication updates, • Training and Development, • Determines training and development needs for front desk and practice support staff, including Epic workflows, system updates and best practices, • Monitor and coach staff to develop staff to improve the patient experience, customer service and overall operational performance, • Ensures that front desk staff are consistently performing assigned job functions and meeting practice expectations, • Patient Services and Front Office Operations, • Review DAR (Department Appointment Report) to ensure appropriate provider schedule setup and appointment availability, • Ensure accuracy and timely completion by staff of scheduling, referrals, authorizations and follow-up visits, • Assist with patient check-in and check-out when needed, • Help resolve patient concerns, escalating to leadership when needed., • Daily Office Responsibilities, • Track daily, weekly and monthly goals and performance, • Work cohesively with team to achieve specific team goals and metrics, • Using operational and soft data, identify front desk improvement opportunities, • Submit appropriate tickets and service requests to address operational, facility, Epic and technology-related issues affecting workflow, • Escalate unresolved issues through appropriate channels when tickets or requests are not completed within expected timeframes, • Other Workplace Expectations:, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Maintain strict confidentiality of all information obtained through patient record, patient interactions, physicians and staff communications in accordance with organizational policies and regulations, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Ability to travel to other offices if needed, • Cross-train and help in other locations if needed, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 2+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word), • 2+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • 1+ years of experience working with an electronic health record (EPIC), • Ability to work set schedule and arrive on time, • Ability to travel to other offices if needed, • 2+ years of previous experience in a lead position, • Knowledge of Medical terminology, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers and co-workers, • Ability to be receptive to coaching moments, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that

Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. The Senior Patient Care Coordinator is responsible for the completion of set proces

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Optum has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY. The Associate Patient Care Coordinator is responsible for the complet

Optum has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator. Optum NY/NJ is seeking an Associate Patient Care Coordinator to join our team in Fishkill, NY.

Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. Maintain strict confidentiality of all information obtained through patient records, patient interactions, physicians and staff communications in accordance with organization

Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. Senior Patient Care Coordinator. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols.

Optum has an immediate opening for a friendly, patient focused and detailed Senior Patient Care Coordinator to join our team. Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Senior Patient Care Coordinator.

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Medical Receptionist / Remote] - Anywhere in U.Competitive Hourly Pay / Comprehensive Medical-Dental-Vision / FSA-HSA / 401(k) / Benefit perks like Wellhub and Talkspace - As a Clinic Receptionist, you will: Ensure efficient and accurate scheduling of appointments for patients; Greet and check-in pa