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RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently looking for a Barista to join our Birley Bakery team. Why work with us as a Barista? • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working hours: • 42.5 hours a week, • Shifts on a rota basis (Bakery is open from Monday-Sunday), • Shifts ranging between 6am-8pm What you will do: • Assist with the opening and closing of the Bakery, • Take guest orders, and ensure you manage till transactions smoothly, • Clear and reset tables promptly, ensuring seamless guest service, • Maintain stock rotation and inventory standards What are we looking for? • Previous experience in a similar environment is desirable, • Excellent team player, with strong communication skills Bring your skills to the next level and provide unforgettable experiences to our customers – apply today and become part of the team at Birley Bakery.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages in a fast-paced environment. This role offers an opportunity to develop your skills within the food and beverage industry, ensuring a welcoming experience for all customers. The position is paid and suitable for individuals who enjoy working in a team-oriented setting. Responsibilities • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, adhering to company standards., • Maintain high standards of food safety and hygiene throughout all stages of food and drink preparation., • Provide exceptional customer service by taking orders, answering questions, and ensuring customer satisfaction., • Handle cash transactions accurately using the point-of-sale system and manage customer payments efficiently., • Keep the work area clean, organised, and fully stocked with supplies at all times., • Follow health and safety guidelines diligently to ensure a safe environment for both staff and customers., • Support team members during busy periods to ensure smooth operations. Skills • Proven Barista experience or familiarity with coffee-making equipment is preferred., • Knowledge of food safety standards and procedures., • Experience in serving customers in a fast-paced environment., • Basic food preparation skills for handling light snacks or accompaniments., • Good time management skills to prioritise tasks effectively during busy hours., • Basic maths skills for handling cash transactions accurately., • Excellent communication skills with a friendly, approachable demeanour., • Ability to work efficiently both independently and as part of a team in a dynamic setting. This role offers an engaging environment where you can refine your skills while providing outstanding service to our valued customers. We welcome motivated individuals eager to contribute positively to our team!

We are looking for a skilled and enthusiastic Barista to join our vibrant team. As a key member of our cafe and store, you will be responsible for crafting delicious beverages and ensuring every customer has a memorable experience. Key Responsibilities: • Prepare and serve a variety of hot and cold drinks, including espresso-based coffees, teas, and other specialty beverages., • Operate and maintain coffee-making equipment, ensuring high standards of quality and hygiene., • Take orders accurately, handle transactions, and manage cash efficiently., • Engage with customers in a friendly and professional manner, providing excellent service., • Maintain a clean and organized work environment, including the coffee bar and adjacent seating areas., • Potentially assist with general store duties as needed. What we are looking for: • Previous experience as a Barista, ideally within a cafe or retail setting., • A genuine passion for coffee and a desire to learn new techniques., • Excellent communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • A positive attitude and a commitment to providing outstanding customer service.

Overview We are seeking a friendly and efficient Barista/Café All-rounder to join our vibrant team. This role involves preparing and serving high-quality beverages, assisting with food preparation, and ensuring excellent customer service in a fast-paced café environment. The ideal candidate will be passionate about delivering a welcoming experience and maintaining high standards of food safety and hygiene. Previous experience in a similar role is advantageous but not essential, as training will be provided. This position offers an opportunity to develop your skills within a dynamic team dedicated to quality and customer satisfaction. Responsibilities • Prepare and serve a variety of coffee beverages, teas, and other drinks in accordance with company standards., • Assist with food preparation, including light cooking and assembling of menu items., • Serve customers efficiently, taking orders accurately and handling payments using the POS system., • Maintain cleanliness and organisation of workstations, including sanitising equipment and surfaces regularly., • Ensure compliance with food safety regulations and hygiene standards at all times., • Restock supplies as needed to ensure smooth café operations throughout shifts., • Provide friendly, attentive service to create a welcoming atmosphere for all customers., • Assist in opening and closing procedures as required, including cash handling and cleaning routines. Qualifications • Previous barista experience is preferred but not essential; training will be provided for the right candidate., • Knowledge of food safety standards and hygiene practices is desirable., • Experience in serving customers in a fast-paced environment is advantageous., • Basic maths skills for handling cash transactions accurately., • Strong organisational skills with excellent time management abilities to prioritise tasks effectively., • Ability to work well within a team and communicate clearly with colleagues and customers., • A positive attitude, reliability, and enthusiasm for delivering exceptional service are essential. This role offers an engaging environment where you can enhance your hospitality skills while contributing to a welcoming café experience for our valued customers. Job Type: Part-time Pay: £12.21-£13.50 per hour Benefits: • Store discount Work Location: In person

As a restaurant supervisor, you'll have responsibility for the restaurant's performance, quality standards, and health and safety, as well as customer satisfaction. My managers aim to be skilled and developing in team leadership, conflict resolution, scheduling, and developing food safety standards. You will have a proven ability to support and efficient service, enhance guest satisfaction, and foster a positive work environment while achieving operational goals consistently. This is key. Responsibilities: Staff Leadership: Delegate tasks and conduct daily restaurant checks. Key responsibility: Ensure the locking up and opening of the restaurant safely. Customer Service: Interact with guests, gauge satisfaction, and resolve complaints professionally. Ensure all service standards are consistently met. Operational Oversight: Monitor food preparation and presentation to guarantee it meets regulatory hygiene and food safety standards. Inventory & Administration: Track stock levels of food, beverages, and cleaning supplies, and assist with vendor management and ordering. Financial Duties: Assist management in meeting quarterly budgets, reducing operational costs, and monitoring Point-of-Sale (POS) transactions. Other requirements: Experience: Previous experience as a supervisor, shift lead, or server in the hospitality or food service industry. Education: School diploma; a degree in Business Management, Hospitality, or Culinary Arts is often preferred. Skills: Excellent communication, conflict-resolution, and organizational skills. Proficiency with restaurant systems and scheduling software.

We are seeking a dedicated Store Assistant to join our team. This full-time, on-site role is crucial for ensuring excellent customer service and efficient retail operations. Key Responsibilities: • Assist customers with inquiries and providing top level customer service, • Maintain a clean and organized store environment., • Handle transactions and manage sales records., • Collaborate with team members to meet store goals., • Support inventory management and restocking efforts. Ideal Candidate: • Strong communication and interpersonal skills., • Ability to manage tasks efficiently in a fast-paced environment., • Previous retail or customer service experience is a plus. Join our team and help us provide exceptional service to our clientele. Your contribution will be integral to our success as a leading textile care provider.

Join our front-of-house team as a Restaurant Cashier at our dynamic restaurant and late-night venue. We are looking for an enthusiastic individual to manage customer transactions and provide excellent service in a fast-paced environment. Key responsibilities include: • Processing customer payments accurately using our point-of-sale (POS) system., • Handling cash, credit, and debit card transactions efficiently., • Reconciling daily cash drawers and sales reports., • Providing friendly and efficient customer service, ensuring a positive experience for all guests., • Assisting with general front-of-house duties to ensure smooth operations., • Maintaining a clean and organized cashier station and surrounding areas. We value teamwork between our front-of-house and back-of-house staff, creating a collaborative and supportive environment.