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  • Operations Manager
    Operations Manager
    9 days ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

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  • Bar Staff
    Bar Staff
    10 days ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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  • Gas Engineer
    Gas Engineer
    11 days ago
    £22–£28 hourly
    Full-time
    Twickenham

    THE WORK We install, commission, service and fault-find domestic gas appliances, pipework and flue systems in some of the most valuable residential property in the country. Our clients are private homeowners, interior designers and architects, main contractors and property developers. Our projects range from listed and period townhouses and large private residences through to architect-led new builds, major refurbishment programmes and multi-unit developments. The work is technically demanding and highly visible, delivered alongside main contractors, consultants and specialist trades, to programme and to a standard that stands up to inspection. That is why our clients keep coming back, and it is the standard the successful candidate will be expected to hold. THE ROLE This is a hands-on gas engineering position with real technical ownership from the outset. Day to day it covers: • Installation and commissioning — first and second fix gas pipework; installation of appliances to manufacturers’ instructions and Gas Safe Regulations; balanced, open, fan-assisted and lined flue systems; tightness testing, combustion performance analysis and spillage testing; client handover and demonstration., • Servicing and diagnostics — planned servicing and annual safety checks; fault finding and rectification across a broad range of appliances and controls; warranty and remedial works with manufacturer technical support; correct handling of unsafe situations., • Survey and technical assessment — attending site surveys; reading and interpreting architectural, structural and M&E drawings; identifying service clashes and buildability issues before they reach site; assessing flue routing, ventilation, combustible distances and access., • Compliance and records — daily logs and job records on our digital platform; commissioning certificates, Gas Safe notifications and Building Regulations compliance; working within Part J and Part A, the Gas Safety (Installation and Use) Regulations and relevant British Standards., • Team and client — representing the business on site, working cleanly and professionally in occupied homes; clear coordination with operations, sales and subcontract trades; supporting and, in time, mentoring less experienced colleagues. WHAT YOU’LL NEED • Current Gas Safe registration with an in-date ACS CCN1 (Core Domestic Gas Safety)., • Practical experience of domestic gas installation, servicing or fault finding. Engineers from a heating or plumbing background looking to move into installation work are welcome to apply., • Full UK driving licence., • The ability to read and interpret technical drawings and manufacturers’ instructions accurately., • Strong diagnostic ability — able to work a fault through logically rather than by replacement., • Attention to detail, sound time management, and clear communication — verbally, in writing and digitally., • Honest, trustworthy and comfortable working unsupervised in clients’ homes., • Right to work in the United Kingdom. HELPFUL, BUT NOT ESSENTIAL • ACS HTR1 (gas fires and wall heaters). Training and certification will be funded for the right candidate., • Experience of gas works within residential construction or high-end refurbishment, or with European appliance manufacturers and their commissioning requirements., • CSCS card, working at height, asbestos awareness or first aid certification. THE PERSON The right candidate is ambitious and looking for a career rather than the next job. They want to be trusted with the whole job, not just their part of it, and are prepared to make a technical judgement on site and stand behind it. They work at pace without cutting corners, and stay interested in the technical detail long after the certificates are issued. In time, they want to lead a team — and will do the work required to earn it. WHY APPLY • A permanent, stable position with an established business — not agency or job-to-job work., • Fully funded training, certification and manufacturer accreditation, with time allowed for it., • A defined progression route from engineer to team leader, with pay reviewed at each milestone., • Fixed weekday hours. No weekends, no on-call, no callout rota., • A fully equipped company vehicle., • Varied, technically interesting work in properties most engineers never get to see inside, with direct access to senior management — a business small enough that good work is noticed and acted upon. TO APPLY Please apply with a current CV and a brief covering note. We are happy to speak informally with anyone who wants to understand the role first. We are an equal opportunities employer and appoint on merit alone.

    Immediate start!
    No experience
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  • Head Chef
    Head Chef
    2 months ago
    £35000–£38000 yearly
    Full-time
    London

    Head Chef Location: The Tabernacle W11 Ltd, Notting Hill Gate, London Job Type: Full Time, Permanent Salary: Competitive (depending on experience) Join Our Team We are looking for an experienced, passionate and driven Head Chef to lead our busy kitchen operation. This is an excellent opportunity for a hands-on chef who enjoys leading a team, maintaining high food standards and taking ownership of a fast-paced kitchen. Working closely with the General Manager and senior management team, you will play a key role in delivering consistently high-quality food while managing costs, developing your team and driving the business forward. About the Role As Head Chef, you will be responsible for the day-to-day management of the kitchen, ensuring exceptional food quality, excellent hygiene standards and an efficient service during both regular trading and private events. You'll have the freedom to lead your team while ensuring the kitchen operates safely, professionally and profitably. Key Responsibilities Kitchen Leadership • Lead, motivate and inspire the kitchen team., • Recruit, train and develop chefs and kitchen staff., • Create a positive working environment built on teamwork and high standards., • Lead by example during busy service periods. Food Quality & Service • Ensure every dish is prepared and presented to company specifications., • Maintain consistently high standards of taste, presentation and portion control., • Ensure smooth service during busy periods and private events., • Work closely with front-of-house staff to deliver an excellent customer experience., • Resolve customer food queries professionally and efficiently. Stock & Cost Control • Manage food ordering in line with expected trade., • Achieve and maintain food GP targets., • Minimise waste through effective stock rotation and portion control., • Monitor stock levels and ensure secure storage of all food. Food Safety & Compliance • Maintain the highest standards of food hygiene and kitchen cleanliness., • Ensure full compliance with Food Safety Management Systems (FSMS), HACCP and Health & Safety legislation., • Maintain accurate temperature records, food labelling and cleaning schedules., • Ensure all staff follow company policies regarding food safety and personal hygiene. Planning & Administration • Plan kitchen preparation based on anticipated business levels., • Work alongside the Events team to prepare for functions and busy trading periods., • Complete stock controls, wastage reports and kitchen administration accurately., • Attend management meetings as required. We're Looking For • Previous experience as a Head Chef or Senior Sous Chef ready to step up., • Strong leadership and team management skills., • Previous experience with Caribbean cuisine., • Excellent organisational and communication abilities., • A solid understanding of food costing, GP management and stock control., • Knowledge of food hygiene legislation and Health & Safety requirements., • Calm under pressure with the ability to lead a busy service. What You'll Need • Food Hygiene Level 3 (or willingness to obtain)., • Strong knowledge of HACCP and food safety procedures., • Experience managing kitchen budgets and stock., • Ability to work independently and make confident decisions. Working Hours This is a full-time role and flexibility is essential. The business operates 7 days a week, therefore evening, weekend and Bank Holiday working will be required as part of your rota. What We Offer • Competitive salary., • A supportive management team., • The chance to lead and shape a successful kitchen., • Staff meals whilst on duty., • Paid holiday., • A friendly and professional working environment. If you're a passionate chef who thrives in a busy kitchen, enjoys developing people and takes pride in delivering outstanding food, we'd love to hear from you. Apply today with your CV and tell us why you'd be a great fit for our team.

    Easy apply
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