Trabajos senior customer success manager en BootleCrear alertas

MSite has an exciting opportunity for a Business Development Manager to join our team working in Liverpool. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary. \n Help transform the future of construction through technology. At MSite, we're helping the UK's leading contractors improve safety, productivity and workforce performance through innovative construction technology. As part of the Infobric Group, you'll join a market-leading business trusted by hundreds of construction organisations to deliver smarter, safer and more connected projects. \n We're looking for an ambitious Business Development Manager to drive new business growth by building relationships with contractors and developers and helping them embrace digital transformation. \n The Business Development Manager role: \n The Business Development Manager is responsible for driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. You'll own the full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. \n Why join us? \n\n • Competitive salary with uncapped commission\n, • Hybrid working with additional flexibility\n, • A supportive, inclusive culture that puts people and development first\n, • Sell a market-leading solution with genuine customer impact\n, • Opportunity to influence digital transformation across the construction industry\n\n What you'll do \n\n • Build and develop a pipeline of new business opportunities\n, • Engage senior stakeholders across contractor and developer organisations\n, • Deliver compelling demonstrations and value-led presentations\n, • Manage the full sales cycle from prospecting through to negotiation and close\n, • Prepare proposals, RFIs and RFPs\n, • Maintain accurate forecasting and pipeline management in Salesforce\n, • Work closely with SDRs, Marketing and Customer Success to deliver a seamless customer journey\n\n What you'll bring \n\n • Proven success in Business Development or Enterprise Sales, ideally within Construction Technology or SaaS\n, • Experience managing complex sales cycles\n, • Strong commercial awareness and a track record of exceeding targets\n, • Excellent presentation and relationship-building skills\n, • Knowledge of the construction sector and its digital transformation journey\n, • A consultative approach with a passion for solving customer challenges\n\n Your team \n You'll report to the Director of Sales Operations and work closely with the Sales Director, Senior Business Development Manager, SDR and wider Commercial team to deliver sustainable business growth. \n What Success Looks Like \n Within your first 12 months you will have: \n\n • Built a healthy pipeline of qualified enterprise opportunities.\n, • Established strong relationships across your target market.\n, • Consistently achieved agreed sales objectives.\n, • Become a trusted adviser to customers.\n, • Embedded Salesforce best practice and accurate forecasting.\n, • Worked collaboratively across the commercial team to deliver sustainable business growth.\n\n Contributed to MSite's mission of helping construction organisations become safer, smarter and more productive through connected workforce intelligence. \n MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. \n If you require any support during the interview process, please let us know. \n If you feel you have the necessary skills and experience to be successful in this Business Development Manager ?????role, click ‘apply’ today. We’d love to hear from you!

Role Purpose \n \n The Mechanical Project Manager is responsible for the safe, compliant and commercially controlled delivery of designated mechanical projects or work packages within the Energy Department. The role provides day-to-day leadership of site delivery, programme, suppliers, supervisors and field teams, ensuring that project outputs are delivered in line with client requirements, contractual obligations, MJ Quinn standards and relevant health, safety, quality and environmental expectations. The postholder will act as a key operational link between the client, project team, commercial function, suppliers and senior management, providing clear reporting, early risk identification and proactive resolution of project issues. \n Key Accountabilities \n 1. Project Delivery and Programme Control \n\n • Manage day-to-day delivery of designated mechanical projects or assigned work packages, ensuring works are planned, coordinated and delivered safely, right first time and to the required standard.\n, • Take operational responsibility for site methodology, sequencing, short-term planning, progress monitoring and programme performance.\n, • Review project information, drawings and client-issued designs, identifying buildability issues, technical queries, access constraints and delivery risks at the earliest opportunity.\n, • Coordinate site activity with supervisors, engineers, suppliers, subcontractors and other trades to maintain progress and minimise disruption to live environments.\n, • Ensure project documentation, records, permits, quality checks and handover information are complete, accurate and maintained in line with business requirements.\n\n 1. Commercial and Contractual Control \n\n • Work closely with the commercial team to monitor project cost, value, change, risk and forecast position.Identify and escalate risks that may impact budget, margin, programme, supplier costs or overhead recovery.\n, • Support the timely provision of information required for valuations, variations, compensation events, early warnings, procurement updates and client reporting, where applicable.\n, • Maintain a clear understanding of project scope, deliverables and client requirements to reduce the risk of uncontrolled change or unrecorded additional works.\n\n \n 1. Health, Safety, Quality and Environment \n\n • Promote and enforce a Safety First and Right First Time culture across all site operations.\n, • Ensure works are delivered in accordance with applicable legislation, MJ Quinn policies, client site rules, RAMS, permits and project-specific controls.\n, • Investigate accidents, incidents, near misses, quality failures and service deterioration trends competently, ensuring corrective and preventative actions are recorded and closed out.\n, • Carry out regular site inspections, quality checks and audits to verify workmanship, compliance, housekeeping and safe systems ofwork.\n, • Raise, manage and close non-conformance reports, ensuring actions are allocated, pursued and resolved.\n\n \n 1. Supplier, Supervisor and Field Team Management \n\n • Lead and coordinate supervisors, field engineers, suppliers and subcontracted resources engaged on the designated project.\n, • Allocate tasks clearly, confirm expectations, track progress and ensure resources are aligned to programme requirements.\n, • Monitor supplier performance against MJ Quinn standards, client requirements, safety expectations, quality outputs and agreed delivery milestones.\n, • Support, motivate and develop team members by setting clear standards, removing blockers and promoting professional behaviours.\n\n \n Essential Experience, Skills and Behaviours \n\n • Strong mechanical building services background with the ability to understand, coordinate and manage mechanical systems installation on complex projects.\n, • Experience delivering mechanical projects within live, regulated or operationally sensitive environments; healthcare project delivery experience from a mechanical perspective is strongly advantageous.\n, • Strong planning, organisation, programme management and monitoring capability.\n, • Commercial awareness, with experience supporting cost reporting, risk identification, change control and budget performance.\n, • Experience working with NEC3 and/or NEC4 forms of contract.\n, • Confident communicator with the ability to engage effectively with clients, senior managers, supervisors, engineers, suppliers and subcontractors.\n, • High standard of written and verbal communication, numeracy and computer literacy.\n, • Able to prioritise workload, work under pressure, meet deadlines and manage stakeholder expectations.\n, • Strong focus on safety, quality, compliance, teamwork and continuous improvement.\n, • Adaptable, professional and resilient, with a practical approach to problem solving.\n, • Legal right to work in the UK.\n, • Full UK driving licence held continuously for 12 months or more, with no more than 6 points.\n, • Ability to pass an enhanced DBS check where required due to the nature of client sites visited.\n\n \n Qualifications and Certifications \n\n • Recognised building services or mechanical engineering qualification, such as ONC/HNC in Building Services Engineering, or equivalent experience.\n, • Building Services qualification, HNC desirable.\n, • APM or equivalent project management qualification desirable.\n, • IOSH, NEBOSH or equivalent health and safety qualification desirable\n\n \n SUSTAINABILTY \n MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable development. We have a strong history of engaging with our people and we view sustainability no differently. For MJ Quinn this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee passion. \n \n ABOUT \n MJ QUINNMJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions.At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. \n \n OUR CORE VALUES \n\n • People-Focused: We prioritise the well-being, growth, and success of our team and partners.\n, • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all.\n, • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement.\n\n Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society. \n \n Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project. \n \n This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives. The job description will be reviewed and updated as the role evolves to reflect company activities and role requirements. Any changes will be made following consultation with you and in compliance with employment law and equality legislation.

DescriptionAbout usWe’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. About the roleAs The Very Group accelerates the adoption of AI across the organisation, the Head of AI Strategy will be responsible for translating opportunity into measurable business value.Working closely with senior leaders across the Group, the role will identify where AI can create the greatest impact, prioritise investment and ensure opportunities are translated into practical solutions that improve how we serve customers, support colleagues and operate the business. The role will help ensure AI becomes a driver of business performance, supported by the right changes to technology, processes, capabilities and ways of working.AI is not an end in itself. The focus of this role is ensuring AI is applied where it genuinely improves customer outcomes, colleague experience and business performance. This is a highly visible role at the centre of the organisation, combining strategic thinking, commercial judgement and hands-on delivery leadership to accelerate AI adoption, embed new ways of working and help the organisation realise the full value of AI through changes to technology, processes and capabilities.What you'll be doing: Own the AI strategy and roadmapOwn and lead the Group’s AI strategy and multi-year roadmap, translating the organisation’s strategic ambitions into clear priorities, initiatives and investment decisionsIdentify, evaluate and prioritise AI opportunities across the Group, focusing on initiatives that create meaningful customer, colleague and commercial value.Develop and maintain a clear roadmap for AI adoption, balancing immediate opportunities with longer-term strategic priorities.Partner with senior leaders to ensure AI investment remains aligned to business priorities and value creation objectives.Turn opportunity into impactTranslate business challenges into clearly defined AI use cases and implementation plans.Work across business and technology teams to ensure solutions are practical, scalable and focused on delivering outcomes.Ensure AI opportunities are supported by the right changes to processes, ways of working, operating models, capabilities and technology so that benefits are fully realised across the organisation.Drive adoption and value realisationDefine and maintain clear success metrics for AI initiatives, ensuring progress, value realisation and impact are consistently measured and reported.Champion a test-and-learn approach that encourages experimentation, learning and the scaling of successful use cases.Build organisational capability, engagement and confidence in AI, helping leaders and teams adopt new ways of working and embed AI into day-to-day decision making.Ensure AI remains visible and actively discussed across the organisation through regular communication, leadership engagement and colleague participation.About youExperience leading large-scale strategic, transformation or innovation programmes in a complex organisation.Strong commercial acumen with a track record of delivering measurable business outcomes.Experience leading organisation-wide change, embedding new ways of working and driving adoption across complex stakeholder groupsAbility to identify opportunities, build business cases and prioritise investment.Excellent stakeholder management skills, with experience working with senior leaders.Strong problem-solving and structured-thinking capability, with the ability to simplify complexity and create clarity Experience bringing together business, technology and delivery teams to achieve common goals.Comfortable engaging with AI technologies and technical teams, while remaining focused on business outcomes rather than technical implementation.Passion for helping organisations adopt new ways of working and realise value from change. Most importantly, you'll be someone who combines strategic thinking with a bias for action - equally shaping the roadmap, influencing senior stakeholders and rolling up your sleeves to turn AI opportunities into real business outcomes.Some of our benefitsFlexible, hybrid working modelInclusive culture and environment, check out our Glassdoor reviews10,000 flexible benefits allowance to suit your needs30 days holiday + bank holidaysLinkedIn learning accessBonus potential (performance and business-related)Up to 25% discount on Very.co.ukMatched pension up to 6%More benefits can be found on our career siteHow to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two stage interview process for this position: 1st stage - A 1 hour video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd stage - A one-hour formal face-to-face interview where you can expect a task and both competency/technical skills based questions.As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunitiesWe’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.Job SummaryID: 0D42B5F81ADepartment: StrategyType: full time

Location: Atlantic Sq, Glasgow G2, UK; New Bailey St, Salford M3 5AX, UK; Teville Gate House, Teville Rd, Worthing BN11 1TY, UK; Water St, Liverpool, UK; 2 Dearmans Pl, Salford M3 5BS, UKSalary: 58,541 - 64,624 per yearEmployment: FlexibleCategory: Project ManagementPosted: 2026-08-07Valid to: 2026-08-27Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. Diverse perspectives and experiences are critical to our success, and we encourage applications from people from all backgrounds with the experience and skills needed to perform this role.About Unity Business ServicesUnity Business Services sits within HMRC’s People and Places Group and provides critical human resources, recruitment, finance, payroll and procurement services to colleagues in HMRC and partner departments.The Product Manager role sits within Unity Business Services and will support the implementation and continuous improvement of shared services products and platforms across HR, Finance and Procurement.Our current focus is supporting the Unity Programme, which will introduce shared services technologies and processes to support HMRC and partner departments. As a Product Manager, you will help shape how enterprise products are owned, improved and delivered, ensuring decisions are grounded in user needs, business value and operational readiness.You will work across SAP and related enterprise platforms, strengthening product practice, building capability across product owners and multidisciplinary teams, and using evidence, insight and performance data to drive continuous improvement.Job descriptionThe Product Manager will translate organisational priorities, user needs, technical constraints and operational requirements into clear product outcomes, roadmaps and delivery priorities.Working with functional leads, product teams, delivery partners and operational stakeholders, you will manage dependencies, resolve trade-offs and support delivery across the product lifecycle.If this sounds like the sort of work which excites you, this is the job for you.Person specificationAs a Product Manager, your responsibilities include:Lead products through discovery, delivery, live running and continuous improvement, ensuring decisions remain focused on user needs, business value and operational readiness.Define, own and communicate product vision, strategy and roadmaps across HR, Finance and Procurement products.Own product prioritisation and backlog direction, using data, user insight, service performance and stakeholder input to guide sequencing and delivery focus.Work with multidisciplinary teams and delivery partners to manage dependencies, resolve blockers and deliver outcomes.Influence senior stakeholders and governance forums, ensuring product decisions, risks, dependencies and trade-offs are clearly understood and agreed.Coach and develop product owners and product colleagues, setting standards and building capability across teams.Essential CriteriaExperience leading digital products or services through multiple lifecycle phases in a complex environment.Ability to define product strategy and translate organisational objectives, user needs and technical constraints into clear roadmaps and delivery priorities.Understanding of ServiceNow/SAP-enabled products and services, including how platform capabilities, processes and integrations support organisational outcomes.Experience making prioritisation, roadmap and backlog decisions using evidence-based trade-offs.Excellent communication and influencing skills, with the ability to build trust, manage senior stakeholder relationships and support effective decision-making.Desirable CriteriaExperience working in a government, public sector, regulated or large enterprise environment.Experience working with Qualtrics, Signavio or comparable enterprise platforms supporting user insight, business process improvement and service optimisation.Experience working with Concur or similar expense, travel or finance-related products.Knowledge of Government Digital and Data standards, service assessments or related delivery frameworks.Experience contributing to business cases, benefits realisation or value-for-money decisions.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage.BehavioursWe'll assess you against these behaviours during the selection process:Changing and ImprovingCommunicating and InfluencingLeadershipBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 3 roles (100 words per role), giving summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, referring to the Key Responsibilities and Essential Criteria in the Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.SiftIn the event of many applications being received, an initial sift may be held on your Personal Statement.At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked Behaviour-based questions to explore in detail what you are capable of.Interviews will take place virtually via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Phil MacklinEmail : phil.macklin@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Business Development ManagerFacilities Management40,000–45,000 basic (DOE) + Uncapped Commission + Company Car/Car AllowanceNorth West England & North Wales | Field-Based with Regional TravelCompany OverviewA well-established facilities management and property maintenance business is investing in its commercial growth and is looking to appoint a Business Development Manager to drive new client acquisition across the North West and North Wales. Delivering a broad range of hard and soft facilities management services, planned and reactive maintenance, refurbishment, building maintenance and specialist property solutions, the business works with commercial and public sector organisations across education, healthcare, social housing, local government and commercial property. With ambitious growth plans, this role will play a key part in expanding its customer base and securing long-term service contracts. Job OverviewReporting directly into the senior leadership team, the Business Development Manager will take ownership of developing new business opportunities across the region. This is a consultative, field-based sales role focused on identifying prospects, building relationships with key decision-makers and managing the full sales cycle through to contract award. Success will be measured by securing new facilities management and maintenance contracts while developing a sustainable pipeline of future opportunities. Key ResponsibilitiesIdentify and secure new business opportunities across the North West and North Wales.Generate qualified sales opportunities through proactive prospecting, networking and business development activity.Build relationships with decision-makers within local authorities, housing associations, schools, healthcare providers, care homes and commercial organisations.Promote a broad portfolio of hard and soft facilities management, property maintenance and refurbishment services.Manage the full sales process from initial contact through to proposal, negotiation and contract award.Work closely with estimating, operational and commercial teams to develop competitive tenders and client solutions.Maintain an accurate sales pipeline and achieve agreed revenue and growth targets.Develop existing customer relationships to maximise repeat business and long-term partnerships.Person SpecificationProven business development or sales experience within Facilities Management, Property Maintenance, Building Services, Construction or a related technical services environment.Experience selling into sectors such as local authorities, social housing, education, healthcare, commercial property, insurance or public sector organisations.Demonstrable success winning new business and managing the complete sales cycle.Strong commercial awareness with the ability to identify opportunities and convert them into long-term contracts.Excellent relationship-building, negotiation and presentation skills.Self-motivated, organised and comfortable managing a regional territory with a high degree of autonomy.Experience preparing proposals, quotations or supporting tender submissions would be advantageous.Full UK driving licence.Transferable backgrounds include:Facilities ManagementProperty MaintenanceBuilding ServicesConstructionMechanical & Electrical ServicesFire Protection & Fire DoorsRefurbishmentInsurance ReinstatementRoofing & Fabric MaintenanceWindows, Doors & Commercial GlazingSpecialist ContractingBenefits40,000–45,000 basic salary (DOE)Uncapped commission structureCompany car or car allowanceHybrid working with flexibility to manage your own diary20 days annual leave plus bank holidaysPension schemeHigh level of autonomy within a growing commercial teamGenuine career progression as the business continues to expandApplyIf you're an experienced Business Development Manager, Area Sales Manager or Business Development Executive with a background in facilities management, building services, construction or property maintenance, we'd be keen to hear from you.Apply today or contact us for a confidential discussion to find out more about this opportunity.ASPLIV

Customer Onboarding Manager The Customer Onboarding Manager will own the end-to-end onboarding experience, ensuring new contractors receive a professional, personalised and seamless introduction to Workwell from first contact through to go-live. This role is accountable for driving revenue and conversion, improving customer outcomes and embedding consistent service standards across the onboarding journey. Working closely with cross-functional teams, the role will balance commercial performance with customer experience, compliance and continuous improvement. What youll be doing: • Own the end-to-end onboarding experience, ensuring new contractors receive a professional, personalised and seamless introduction to Workwell from first contact through to go-live., • Lead, coach and develop the onboarding team, setting clear daily, weekly and monthly performance expectations and supporting team capability development., • Drive revenue and conversion performance across the onboarding funnel, including lead-to-registration, registration-to-active conversion and Workwell Plus uptake., • Embed agreed quality standards, undertaking regular reviews of onboarding conversations to ensure consistency, compliance, customer experience and commercial effectiveness., • Maintain structured lead management and follow-up cadences, ensuring accurate CRM usage, pipeline tracking and timely customer contact., • Track, analyse and report on key performance indicators, including activity levels, conversion rates, customer feedback, service trends and Workwell Plus penetration., • Use data-led performance management to identify trends, risks and improvement opportunities, providing insight and updates to senior leadership., • Analyse customer feedback and service trends to identify improvement opportunities and enhance conversion and customer outcomes., • Identify, prioritise and lead process improvements across onboarding journeys, systems and communications to improve efficiency and customer outcomes., • Develop and refine call frameworks, scripts, service standards and customer communications to ensure consistency and quality across onboarding conversations., • Act as the onboarding subject matter expert and represent the onboarding function in cross-functional initiatives, ensuring customer journeys, processes and communications deliver a consistent customer experience., • Collaborate closely with Customer Success, Sales, Marketing, Payroll, Operations and other business areas to support seamless onboarding and service delivery., • Provide feedback to Marketing and other teams on lead quality, customer insight and opportunities to test and optimise new approaches., • Take ownership of quality assurance, service standards, process improvement, customer experience during onboarding and cross-functional customer journey improvement. Wed love to hear from someone that: • Has experience managing customer onboarding, customer success, sales development or contact centre operations., • Understands how to balance commercial outcomes with customer experience and regulatory requirements., • Has a strong track record of delivering against conversion, revenue or customer outcome targets., • Has experience implementing service improvements, quality frameworks or performance management initiatives., • Is comfortable using CRM systems, dashboards and operational reporting to drive decision making., • Has experience managing, coaching or developing a performance-driven team., • Communicates clearly and effectively, with strong influencing skills and a collaborative approach., • Brings energy, resilience and accountability to a fast-paced, target-driven environment, with a strong focus on continuous improvement. Whats next? Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually. What we can offer you: • 25 days annual leave (increasing with service) + bank holidays, • Pension, • Health Assured, • Life Assurance, • Cycle to Work Scheme, • Awards, • Long Service Recognition, • Spectrum life, • Annual Pay Review, • Employee Referral JBRP1_UKTJ

Are you an experienced retail manager looking for your next challenge? We're hiring a Store Manager to: • Lead and support a team to do their best, • Help the store reach its goals while giving great customer service, • Enjoy 40 - 60% discount on top outdoor brands, • Work 37.5 hours per week in a hands on role where your leadership makes a real difference Sound interesting? Read on to learn more. About us We believe life's better when it's spent outdoors. Whether it's hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But to enjoy the outdoors, people need the right kit and advice from a team of people who care. As a Store Manager, you'll lead that team. You'll make sure the store is a friendly place where customers get great advice and the equipment they need for their adventures. We're part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet. What you'll be doing You'll run the store, lead the team and make sure every customer has a great experience. Each week you'll: • Develop your team to deliver exceptional service and exceed store targets, • Oversee daily store operations including deliveries, cash handling and compliance checks, • Maintain high visual standards to create an inspiring and easy-to-navigate customer journey, • Monitor your stores performance and take smart, timely actions to drive results, • Recruit, train and develop team members to set them up for success, • Collaborate with senior leaders and other teams to help shape the store's growth We're looking for someone who • Has experience leading a retail team, • Feels confident handling daily retail operations and supporting others, • Stays focused under pressure and knows how to hit goals, • Builds strong connections and brings out the best in their team, • Enjoys being on the shop floor, leading by example and creating a great customer experience What you'll get from us We know that strong leadership makes all the difference. That's why we offer a full benefits package to support you in your role and beyond: • Starting salary of £32000 - £33000 with a yearly bonus of up to £XX, • Ongoing training and development from hands-on product knowledge to leadership support and expert brand sessions, • Free, confidential wellbeing support, • 33 days holiday with the option to buy more, • Electric Vehicle Salary Sacrifice scheme - dependent on meeting eligibility, • Volunteer day with a charity of your choice, • Private medical insurance and critical illness cover, • 40-60% discount on our full range of outdoor brands, • Savings on everyday essentials including groceries, travel, fitness and entertainment through our perks hub Everyone's welcome We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply. JBRP1_UKTJ

Quantity Surveyor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Northern Home Counties Division, located in Milton Keynes, is looking to recruit a Quantity Surveyor to join the Divisions Commercial department. The Role This role of Quantity Surveyor is responsible for managing the commercial aspects of each development. This includes managing the costs for each site and ensuring that targets are met by managing and controlling the budgets and valuations. The Quantity Surveyor reports to the Commercial Manager. Principal accountabilities of the role include: Produce draft budgets and site start budgets for each site allocated to the Quantity Surveyor. Produce quarterly valuations and complete material cost to complete exercises for each site the Quantity Surveyor is responsible for. Produce sub-contract payments and final accounts, ensuring that the sub-contractor has signed these off. Produce sub-contract orders, ensuring they are authorised by the authorised representative, together with all necessary documentation to comply with Group Commercial Policy. Complete on-site measurements and assess payments to contractors. Attend and contribute to various meetings, such as pre-order meetings, quarterly valuation meetings and project review meetings with senior management, construction team as well as external contractors. Manage all sub-contract orders on site, meeting sub-contractors as and when required. Maintain trade specifications. Price customer extras and liaise with sales department as necessary. Manage Professional Fees Budget. Assist with material buying when required. Assist the Estimator and / or Commercial Manager with take-offs for land appraisals when required Experience, Qualifications and Skills Experience Experience of working as a Quantity Surveyor or Surveyor with a residential house builder. Qualifications and Training HND/HNC Building Studies GCSE Grade C/4+ or equivalent in English and Maths Current CSCS card or equivalent is desirable Skills and Aptitude Strong communication and listening skills, with good negotiation skills Highly motivated to deliver quality developments Ability to work on own as well as part of a team Excellent attention to detail and demonstrates ability to meet deadlines IT literate and the ability to adapt to new systems Good administration skills Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked Office based role, with travel within the Divisional area Ability to travel to development sites as and when required Please note this role is subject to a basic DBS and financial pre-employment checks In return we can offer you: Competitive salary Competitive car allowance Optional salary sacrifice car scheme Competitive annual bonus Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance Holiday Purchase Scheme Earn and Learn Opportunities We reserve the right to close this vacancy if a large volume of applications are received. TPBN1_UKTJ

Job Title: AssistantBranch Manager. Location : Liverpool Hours : Full Time 40 hours As an Assistant Branch Manager, you play a pivotal role in ensuring the efficient and profitable functioning of our branch with a primary focus on delivering exceptional customer service. You will lead a dynamic team and collaborate closely with various departments to achieve organizational goals. Benefits : 30 days holiday (including bank holidays) Free onsite parking Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Main Duties: Identify and convert sales opportunities, motivate the team in upselling incremental products and explore new business opportunities and partnerships through market research and competitor analysis Ensure comprehensive training for yourself and colleagues in line with company guidelines Manage all Switch processes and procedures in line with audit criteria Work within Service Level Agreements, driving performance improvements to meet all branch KPI objectives Safeguard the branch and its assets, promptly reporting any risks or security events to the Security Manager Maintain effective communication with your Senior Location Manager and colleagues for collective success Proactively manage your time to ensure branch performance meets targets. Key Responsibilities: May be required to work at another location within a reasonable distance Uphold GDPR rules and stay vigilant against potential cybersecurity threats Act as an ambassador for the company, promoting company interests at all times Ongoing completion of training on our platform Ensure all accidents/incidents are reported following company guidelines Regularly review and update risk and COSHH assessments, considering changes in processes, equipment or legislation. Skills, Experience, and/or Qualifications Required: Ability to handle multiple tasks, prioritize effectively and work under pressure Self-starter with a positive approach to team development and continuous improvement Demonstrate excellent customer service and lead by example Previous experience in the car rental industry or a related field Excellent communication and administrative skills Computer skills (email, spreadsheets, and the ability to learn/use in-house systems) Full driving licence (held for 12 months at least) If you are ready to embark on a challenging yet rewarding career path, apply now to be part of our dynamic team! About us: Switch is the largest privately owned leasing company in the UK with 81 locations nationwide. Our Head Office is the heart of our operations, and we're on the lookout for an exceptional Reservations Manager to lead our team to new heights. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Join us and shape the future with us! APPLY NOW and join us! TPBN1_UKTJ

About the role We are looking for a confident and commercially driven Sales & Business Development Manager to help grow our managed IT, cybersecurity, connectivity and cloud-services business. The role will focus on developing relationships with local businesses, attending networking events, conducting discovery meetings and converting opportunities into long-term customers. During the initial stage, the successful candidate will also undertake direct business-development activity and generate some of their own pipeline. As our marketing and outreach activities develop, the balance of the role will increasingly move towards qualified meetings, relationship development, proposals, negotiation and closing. This is not intended to be a high-volume telesales position. We are looking for someone who can represent a small, growing technology business professionally, build trust with business owners and turn genuine customer requirements into commercially valuable relationships. Key responsibilities Sales and closing Manage sales opportunities from initial conversation through discovery, proposal and negotiation to a signed agreement. Meet business owners, directors and other decision-makers to understand their requirements, risks and commercial priorities. Present suitable IT, cybersecurity, connectivity and cloud solutions in clear commercial language. Work with technical colleagues to develop solutions that are appropriate, accurate and deliverable. Prepare and present proposals, quotations and service recommendations. Follow up opportunities consistently, handle objections and maintain momentum towards a clear decision. Develop opportunities involving multiple complementary services where these provide genuine customer value. Achieve agreed recurring-revenue, gross-margin and new-customer targets while ensuring an effective handover to the service-delivery team. Early-stage business development Identify and research suitable target businesses and maintain a focused prospect list. Contact prospective customers through telephone, email, LinkedIn and other appropriate channels. Generate meetings through direct outreach, networking, referrals and campaign activity. Follow up inbound enquiries and re-engage previous prospects or dormant opportunities. Represent the company at business events, networking groups, exhibitions and local meetings. The role will continue to require a proactive approach to business development, but the balance should progressively move towards networking, customer meetings and closing as the pipeline develops. Services you will sell The role will involve selling managed IT support, Microsoft 365 and cloud services, cybersecurity monitoring and assessments, Cyber Essentials and ISO 27001 support, backup and business continuity, managed networks, wireless infrastructure, internet connectivity, telecommunications, hosting and technology projects. Detailed technical knowledge of every service is not required from the outset. However, the successful candidate must be able to learn the core propositions, understand their commercial value and involve technical specialists at the appropriate stage. Essential experience and skills Previous business-to-business sales experience with evidence of successfully progressing and closing opportunities. Confidence engaging business owners, directors and senior decision-makers. Strong discovery, questioning and listening skills, with the ability to identify the commercial impact behind a customer’s requirements. Experience preparing and presenting proposals, handling objections and negotiating commercial terms. Strong relationship-building, professional-networking and business-development ability. Clear communication, strong organisation, consistent follow-up habits and experience maintaining an accurate CRM pipeline. The successful candidate must be able to work independently, remain accountable for results and understand revenue, margin and contract value. A full UK driving licence and willingness to attend meetings and events across the North West are required. Desirable experience Experience selling managed IT, cybersecurity, telecommunications, cloud services or other recurring B2B services would be advantageous. We would also value existing relationships within the Liverpool or wider North West business community, experience developing referral partnerships and previous work within a small or growing company. Knowledge of Microsoft 365, managed IT support, cybersecurity, compliance or risk-management services would be useful but is not essential. Personal qualities We are looking for someone confident, commercially ambitious and comfortable asking for the business. You should be able to build trust without becoming passive, network naturally and remain persistent without relying on aggressive sales tactics. You will be expected to take ownership of your pipeline, follow up consistently, keep commitments and work collaboratively with technical and operational colleagues. You should also be comfortable working within a small business where everyone contributes and responsibilities develop as the company grows. Measures of success Performance will be assessed using a balanced set of measures, including: New monthly recurring revenue, total contract value and gross margin secured. Number and quality of qualified opportunities and new customers created. Proposal-to-close conversion rate and effectiveness of customer handovers. Networking relationships, introductions, referrals and appropriate existing-customer opportunities developed. Activity levels will be monitored, particularly during the initial pipeline-development stage. However, success will ultimately be judged by qualified opportunities, profitable revenue and customers won—not simply by the number of calls made. What we offer Uncapped commission with realistic and achievable earning potential. Support from experienced technical specialists throughout the sales process. Access to marketing activities and developing lead-generation resources. Flexibility to attend networking events and build local commercial relationships. Business mileage reimbursement and a company laptop. Workplace pension, holiday entitlement and relevant professional-development opportunities. The opportunity to influence the sales process and take greater commercial responsibility as the business grows

PROJECT MANAGER Liverpool Area | Hybrid | UK Travel | Circa £60,000 + Car Allowance + Mileage ABOUT THE BUSINESS Our client is a rapidly growing technology business that partners with manufacturers across the UK to improve operational performance through innovative digital solutions. This isn't a traditional IT project management role. Instead, it's an opportunity for someone with a manufacturing background to lead customer implementations and help operational teams successfully adopt new technology. THE ROLE • You'll take ownership of customer implementation projects from contract handover through to successful go-live and operational adoption., • Working closely with internal technical specialists, you'll become the primary point of contact throughout the delivery journey, ensuring projects remain on track while building trusted relationships with customers., • This role is focused on delivering operational change, not just technical deployment. Success is measured by the quality of delivery, customer confidence, and how effectively solutions become embedded into day-to-day operations. WHAT YOU'LL BE DOING • Managing end-to-end customer implementation projects from kick-off through to successful go-live, • Running structured onboarding and discovery sessions to understand customer requirements, operational processes and project objectives, • Managing project plans, timelines, milestones, risks and customer communications throughout delivery, • Acting as the primary point of contact for customers, building strong working relationships and managing expectations throughout the implementation journey, • Working closely with internal technical and field-based teams to coordinate successful deployments, • Leading regular project governance meetings, providing progress updates and proactively resolving issues before they impact delivery, • Supporting customers with training and change management to ensure solutions are successfully adopted within their operation, • Using your manufacturing knowledge to understand production challenges and tailor implementations around operational requirements, • Ensuring projects are fully validated before sign-off and smoothly transitioned into Business as Usual, • Identifying opportunities to improve implementation processes and enhance the overall customer experience WHAT THEY'RE LOOKING FOR This role would suit someone who has delivered projects, operational improvements or process change within a manufacturing environment. • Experience delivering structured projects within live manufacturing environments, • Strong stakeholder management skills with the confidence to communicate at all levels, from shop floor to senior leadership, • Excellent organisational skills with the ability to manage multiple projects simultaneously, • A practical, customer-focused approach to problem solving and project delivery, • The ability to translate technical concepts into operational language that resonates with manufacturing teams, • Confidence to challenge assumptions, manage project scope and maintain delivery standards, • Willingness to travel regularly to customer sites across the UK Desirable: • Experience within Food & Beverage or FMCG manufacturing, • PRINCE2, PMP or equivalent Project Management qualification This is an opportunity to take your manufacturing experience beyond a single site and work with a variety of manufacturers across the UK. You'll play a key role in delivering projects that improve operational performance, working closely with customers to ensure new solutions are successfully implemented, adopted and deliver lasting value. If you enjoy leading projects, building relationships and driving operational change within manufacturing, we'd love to hear from you

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool’s iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences. We are currently looking for a Senior Event Manager to join our team. Company Benefits: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Travel pass scheme. Cycle to Work scheme. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Some of our key achievements and ongoing initiatives include: Disability Confident Employer. Sunflower Friendly Business. Member of the Fair Employment Charter. Real Living Wage employer. Social value impact plan - last year we contributed over £6.4m. Green Meeting’s Gold Standard. Sustainability Strategy. Positively influencing biodiversity - we have 3 on-site beehives. Carbon Neutral Campus. Accessibility Strategy. AccessAble Guide. About the Role The successful candidate will: Own and deliver outstanding events from concept to completion, bringing energy, precision, and creativity to every stage. Be the driving force behind seamless event delivery, leading from the front and making things happen. Build strong, trusted relationships with clients, becoming their go-to expert throughout the journey. Take control of budgets, logistics, and operations, ensuring every event is delivered efficiently and to the highest standard. Thrive in a fast-paced, live environment, making confident decisions to keep events running flawlessly. Constantly look for ways to elevate the customer experience and push standards even higher. Provide leadership and day-to-day line management for Event Managers and or Assistant Event Managers, supporting their development, performance, and success. Act as a mentor and role model within the team, sharing expertise, driving collaboration, and fostering a high-performing culture. Help shape team priorities and resource planning, ensuring workloads are managed effectively across multiple projects and events. Support recruitment, onboarding, coaching, and performance conversations. Main duties of this role include: Leading the planning and delivery of events end-to-end, ensuring every detail is covered and executed brilliantly. Acting as the central hub between clients and all service partners, keeping communication clear and consistent. Creating detailed event plans, schedules, and safety documentation to support flawless delivery. Taking charge on event days, overseeing operations, teams, and safety to ensure a smooth and successful experience. Working closely with catering, production, sales, and marketing teams to bring events to life. Hosting site visits, client meetings, and tastings to fully understand and exceed expectations. Monitoring performance, gathering feedback, and driving continuous improvement after every event. Ensuring all events meet strict safety, legal, and operational standards at all times. Handling challenges and customer queries with professionalism, speed, and confidence. Providing day-to-day line management and leadership to Event Managers, supporting performance, engagement, and professional development. Coaching and mentoring team members to build capability, encourage collaboration, and maintain a high-performing events team. We may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 04 September 2026 Interview Date: W/C 07 September 2026 Values At Liverpool Experience Campus, our values shape every moment of how we work together. One Big Team means we collaborate, support each other and celebrate shared success. Take The Initiative empowers our people to be proactive and confident in making things happen. All Welcome reflects our commitment to inclusion, ensuring every colleague and visitor feels respected and valued, and with Every Moment Matters, we focus on delivering exceptional experiences – for our city and each other. Equality, Diversity and Inclusion We believe our strength lies in the diversity of our people. At Liverpool Experience Campus, we’re proud to champion equality, inclusion and belonging, creating an environment where every individual feels respected, valued and is encouraged to be themselves. We strongly encourage and welcome applications from suitably qualified candidates from individuals of all backgrounds and identities regardless of age, disability, gender reassignment, marriage or civil partnership status, race, religion or belief, sex or sexual orientation