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  • Telesales Operative
    Telesales Operative
    3 days ago
    £12.71–£14.71 hourly
    Full-time
    London

    About the Role Caffè Concerto is looking for a confident, commercially minded and customer-focused Cake Studio Telesales Executive. This is not simply a call-answering role. You will be responsible for turning customer enquiries into sales, understanding cake requirements, advising customers on the right product and price, and working closely with our chefs and cake production team to make sure orders are clear, achievable and profitable. Our range includes standard cakes, customised cakes, novelty cakes, bespoke cakes and wedding cakes. You will need to understand the difference between these requests, recognise when a cake requires additional chef input and communicate the customer's requirements accurately. Key Responsibilities Cake Sales * Handle telephone and online cake enquiries professionally. * Understand the customer's occasion, requirements, portions, design, deadline and budget. * Recommend the most suitable cake and explain pricing confidently. * Understand cake complexity and work with the chef when a quotation requires additional input. * Convert enquiries into confirmed sales. * Follow up quotations and enquiries to maximise conversion. * Upsell and cross-sell suitable products such as candles, slices, decorations, celebration products and canapés. * Identify opportunities for repeat sales around birthdays, anniversaries and other occasions. Customer Service & Complaints * Handle customer complaints calmly, professionally and patiently. * Deal confidently with frustrated or aggressive customers without becoming confrontational. * Investigate problems before offering solutions. * Take ownership of customer issues and escalate appropriately when required. * When a cake or order mistake occurs, focus on finding a solution and turning a negative experience into an opportunity to recover the customer's trust and retain their business. * Record recurring complaints and customer feedback to help improve the operation. * Maintain professional boundaries when dealing with abusive behaviour. Teamwork Strong relationships with the cake studio team are essential. * Build and maintain a good working relationship with chefs, cake designers and production staff. * Communicate customer requirements clearly and accurately. * Respect the chef's technical knowledge while representing the customer's needs. * Work collaboratively when solving difficult or last-minute customer requests. * Avoid creating unnecessary conflict between customers, sales and production. * Understand that successful cake sales depend on good cooperation between the sales and kitchen teams. Additional Sales & Reservations The role may also include: * Taking table reservations for Caffè Concerto shops. * Handling general customer enquiries. * Selling additional restaurant and celebration products. * Identifying opportunities to increase the value of each customer interaction. Administration & Reporting * Maintain accurate customer, quotation and order records. * Track enquiries, sales, follow-ups and lost opportunities. * Prepare basic sales reports. * Monitor conversion rates and average order value. * Provide management with useful customer feedback and sales information. What We Are Looking For * Experience in telesales, telephone sales, hospitality sales, reservations or a similar customer-facing role. * Excellent communication and listening skills. * Strong sales, upselling and negotiation ability. * Confidence discussing prices and customer budgets. * Good numerical skills and an understanding of portions and pricing. * Excellent attention to detail. * Patient and calm under pressure. * Confident handling complaints and difficult customers. * Commercially aware and focused on both sales and profitability. * Able to build strong relationships with chefs and operational teams. * Organised and able to manage multiple enquiries simultaneously. * Comfortable using email, spreadsheets and sales/order systems. Cake, bakery, patisserie, hospitality, wedding/event or bespoke product sales experience is an advantage. The Right Person We need someone who can take a customer from: “I need a cake” → understand what they actually want → recommend the right solution → establish the budget → price it correctly → close the sale → communicate it clearly to the chef → follow up → create the next sales opportunity. The successful candidate should be a salesperson, problem-solver and relationship builder, not simply someone who answers the telephone. You will be measured on sales conversion, average order value, upselling, follow-up, customer service, order accuracy and teamwork.

    Immediate start!
    No experience
    Easy apply
  • Market Stall Sales Assistant - Saturdays and/or Sundays
    Market Stall Sales Assistant - Saturdays and/or Sundays
    4 days ago
    £12–£18 hourly
    Part-time
    London

    PLEASE READ THE JOB DESCRIPTION BEFORE YOU APPLY - YOU NEED A CAR OR VAN TO BE ABLE TO DO THIS JOB * Oshomo is a fun plant based ready meal company and we currently sell our products both online and though a series of weekend market stands in and around London. We have lots of existing clients that visit the stall each weekend, plus a host of celebrity clients that pop in from time to time! We are looking to hire between 2-3 fun and motivated individuals to join our sales team representing this very special brand. This position is available only on both Saturdays and/or Sundays. Full training in given on the product and we are looking for chatty confident people as the markets can get quite busy. This is a really fun environment. We are based in Park Royal and the markets currently are at Queens Park, Primrose Hill, Marylebone, Nottinghill, Kensington , Victoria Park and Barnes. The job includes : Picking up the market equipment and stock in the morning of the market (Park Royal area, NW10 postcode) Driving to the selected market and setting up the stand, which consists of a table and table dressings, canopy and weights , and the pre-packed meals. Chatting to the customers and explaining the products (full training given) Taking payments when products are sold Closing down the stand (takes only five minutes) Returning the stand and left over stock to Park Royal. Trading hours are 10am - 2pm (with a little bit of set up time and breakdown time each side) It is really helpful if the applicants live in the area but not essential as they will need to drive to Park Royal to pick up the equipment needed. £85 plus commission for a really fun short day. COMMISSIONS ON TOP MOST OF OUR REGULAR TEAM MEMBERS EARN £300 PLUS PER WEEKEND FOR TWO SHIFTS. The applicant will need to have his or her own car. Congestion charges paid by the company. Parking is free

    No experience
    Easy apply
  • Sales Representative (Property Acquisition)
    Sales Representative (Property Acquisition)
    5 days ago
    Full-time
    Ruislip

    Nice line — punchy and it sells the recurring upside. Here's the description with it woven in: Position: Sales Representative (Property Acquisition) – Commission Only Job description: We're a premium short-let property management company looking for a driven, self-motivated Sales Representative to grow our managed portfolio. Commission-only, uncapped earning — if we grow, you grow. The role Your job is simple: bring property owners and landlords into our management portfolio. You'll identify, approach, and sign up owners who want their properties professionally managed. The more properties you onboard, the more you earn — and because our fees recur, your income keeps building. How you're paid This is a revenue-share model. We charge our clients a management commission, and you'll take an agreed percentage of that for every property you bring on. Sign more, earn more — month after month. If we grow, you grow. What you'll do • Source leads from landlords, property owners, and investors, • Pitch our management service and its benefits, • Handle objections, negotiate, and close, • Onboard signed properties into our portfolio, • Build relationships that drive referrals and repeat business What we're looking for • Sales experience, ideally in property or lettings, • Confident self-starter who thrives on commission, • Strong communication and negotiation skills, • A property network, or the drive to build one fast, • Hungry, results-driven, and ambitious What we offer • Uncapped, recurring commission, • Flexible, independent working, • Full support, training, and marketing materials, • Real growth as our portfolio scales — grow with us

    Immediate start!
    Easy apply
  • Operations Manager
    Operations Manager
    14 days ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

    Immediate start!
    Easy apply
  • Content Creator
    Content Creator
    2 months ago
    £15–£40 hourly
    Part-time
    West Drayton

    Vocalyn is a fast-growing content marketing agency helping restaurants, retailers, wholesalers, and local businesses grow through TikTok and social media. We're looking for a confident and energetic female Content Creator who enjoys being on camera and has a natural personality. Responsibilities • Present businesses and products on camera., • Create engaging TikTok and Instagram videos., • Host TikTok LIVE sessions to promote and sell products., • Follow simple video scripts while adding your own personality., • Visit different client locations across London for filming., • Help businesses increase their online visibility and sales. Requirements • Confident speaking in front of the camera., • Friendly, energetic and professional personality., • Comfortable hosting TikTok LIVE., • Good English communication skills., • Punctual and reliable., • Previous content creation or live selling experience is a bonus, but not required. What We Offer • Flexible working hours., • Work with a variety of exciting businesses., • Training and support provided., • Opportunity to grow with a fast-growing agency., • Performance bonuses and long-term opportunities. How to Apply Please send: • Your CV (if available), • Your TikTok or Instagram profile (if you create content), • A short 30–60 second introduction video telling us why you'd be a great fit.

    Immediate start!
    No experience
    Easy apply
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