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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 2 días
    £13.46–£15 por hora
    Jornada completa
    London

    Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

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  • Kitchen Manager
    Kitchen Manager
    hace 7 días
    £38000 anual
    Jornada completa
    London

    **Kitchen Manager - Delivery Kitchen London, South Acton** What you'll get: • Salary up to £38,000 per year based on a 45-hour contract., • Quarterly Bonus Scheme up to 20% (KPI's TBC), • Free yummy pizzas and soft drinks on every shift., • 28 days holiday., • A pension scheme to set you up for the future., • Medicash – Health cash plan including dental, optical, physiotherapy and more., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions., • 50% staff discount when dining in any Franco Manca restaurant., • Up to £500 employee referral scheme (T&Cs apply)., • Ongoing personal growth and development with our Franco Academy across the UK. About Us At Franco Manca, we're not just making sourdough pizza, we're creating a movement. Our passion for simple, authentic and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza. We're about people, community and creating a welcoming space where everyone feels at home. As we exploring new ways to serve delicious pizza, we're launching an exciting new Delivery Kitchen operation and are looking for an experienced Kitchen Manager to help lead the way. What You'll Do • As Kitchen Manager, you'll be the driving force behind our Delivery Kitchen operation, leading a small team to deliver exceptional food quality and operational performance., • You'll take charge of the kitchen, ensuring every pizza is prepared to our high standards while maintaining speed, consistency and accuracy across every order., • Inspire, coach and develop a small team, creating a positive and supportive culture where people can thrive., • Manage kitchen operations, including food preparation, stock control, ordering, labour management, hygiene and health & safety., • Be hands-on, whether you're making pizzas, supporting your team during busy periods or finding ways to improve efficiency and performance., • Take ownership of day-to-day challenges and proactively solve problems to keep the operation running smoothly., • Ensure the kitchen is organised, effective and prepared to meet the demands of a fast-paced delivery environment., • Work closely with the Operations team to continually improve processes, standards and performance. What You'll Bring • We're looking for a Kitchen Manager who knows their way around a kitchen and has a genuine passion for great pizza and food quality., • You'll have previous experience leading a kitchen team in a Delivery Kitchen, delivery-focused kitchen or high-volume takeaway environment., • Strong pizza-making experience is essential., • You'll be comfortable leading and developing a small team of chefs., • Be highly organised, ensuring the kitchen operates efficiently at all times., • Have a proactive and solutions-focused mindset, with the ability to identify challenges and take ownership of resolving them., • Lead by example, creating a positive, supportive atmosphere within the team., • Have excellent attention to detail and a commitment to maintaining Franco Manca's quality standards., • Possess strong knowledge of food safety, HACCP and health & safety compliance. Ready to Join Us? If you have the skills, pizza expertise and leadership experience to build and lead a successful Delivery Kitchen operation, then click apply and join the pioneers of Sourdough Pizza. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    hace 7 días
    £14.81 por hora
    Jornada completa
    Richmond

    Two separate roles needed: Full time - 1 Waiter/waitress and 1 barista Waiter/waitress At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Waiter to join our team. What you’ll do • Welcome and seat guests, ensuring they feel looked after from the moment they arrive., • Take food and drink orders accurately and with genuine knowledge of the menu., • Serve food and beverages with care, attention to detail, and great timing., • Build rapport with guests and respond to their needs proactively., • Maintain the dining room to a high standard throughout service., • Collaborate with kitchen and bar teams to ensure smooth service flow., • Handle guest queries and feedback with professionalism and warmth., • Support the wider front-of-house team and pitch in wherever needed. What we’re looking for • Previous experience as a waiter or in front-of-house hospitality is essential., • Availability to work evenings and weekends is essential., • A genuine passion for food, drink, and creating great guest experiences., • A warm, confident communicator who thrives in a team environment. Key skills • Excellent knowledge of food and drink service., • Attentive, calm, and professional under pressure., • A genuine love of hospitality and making guests feel welcome., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food, drink, and guest experience and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you. Barista: At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Barista to join our team. What you’ll do • Prepare and serve high-quality coffee drinks to consistent standards., • Prepare and serve spirits, wines, and non-alcoholic beverages, • Maintain and clean coffee equipment to ensure peak performance., • Deliver warm, friendly, and knowledgeable service to every guest., • Manage stock and supplies efficiently, minimising waste., • Support colleagues in other sections during busy periods and maintain a positive team environment., • Ensure compliance with food hygiene and health and safety standards., • Stay curious and engaged with the coffee offering and share your knowledge with guests. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical coffee skills across espresso and milk-based drinks., • A genuine love of coffee and connecting with people. Key skills • Consistent, technically skilled coffee making., • Strong latte art skills and attention to presentation., • Warm and engaging with guests and team., • Efficient and composed during busy periods., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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  • Accounting Assistant
    Accounting Assistant
    hace 7 días
    £30000–£35000 anual
    Jornada completa
    Ickenham

    ACCOUNTS ASSISTANT - If you have Sage 50 Cloud experience, a strong background in accounting, and the ability to manage multiple tasks efficiently, we would love to hear from you. Our client, a leading specialist in Mechanical and Electrical (M&E) projects, is seeking a skilled Accounts Assistant to join their finance team. Due to continued growth, they are looking to appoint an experienced Accounts Assistant to join their friendly finance team. This role will have a strong focus on Sales Ledger, while also supporting the wider finance function including Purchase Ledger, payroll administration and month-end processes. Accounts Assistant Key Responsibilities: • Accounts Processing: Handle all aspects of day-to-day accounting, including purchase and sales ledger, bank reconciliations, and cash flow management., • Sage 50 Cloud Expertise: Utilise Sage 50 Cloud to manage and record transactions, run reports, and maintain accurate financial records., • Invoicing and Payments: Process sales and purchase invoices, track payments, and ensure accuracy in supplier and customer accounts., • VAT Returns: Prepare and submit VAT returns in compliance with HMRC requirements., • Financial Reporting: Assist in the preparation of monthly, quarterly, and year-end financial statements and reports., • Bank Reconciliation: Reconcile bank accounts regularly and ensure accurate financial reporting., • Payroll Support: Provide support in payroll and related processes as required., • Project Support: Work closely with the project management team to track costs, ensure accurate project invoicing, and maintain up-to-date financial records for ongoing M&E projects., • Ad Hoc Financial Tasks: Assist with various other accounting and administrative duties as needed, including filing, reporting, and responding to accounts-related queries. Accounts Assistant Skills and Qualifications: • Proven experience as an Accounts Assistant, ideally with 2-3 years in a similar role., • Strong experience using Sage 50 Cloud for financial transactions, reporting, and reconciliation., • AAT, ACCA, or equivalent accounting qualification (or working towards)., • Experience with M&E project-based accounting would be a plus., • Excellent multi-tasking skills and ability to manage multiple priorities in a busy environment., • High attention to detail with a methodical approach to work and problem-solving., • Strong proficiency in Microsoft Excel and other Office applications., • Excellent communication skills for liaising with both internal teams and external clients/suppliers., • Ability to maintain confidentiality and work independently., • A proactive and positive attitude towards tasks and challenges. Accounts Assistant Key Personal Attributes: • Organised: Strong organisational skills with the ability to manage competing deadlines., • Proactive: You will take the initiative to improve processes and contribute to the smooth operation of the finance team., • Reliable and Trustworthy: You’ll handle sensitive financial data with care and professionalism., • Team-Oriented: While you can work independently, you’re also a collaborative team player., • Detail-Oriented: You have a sharp eye for detail and an understanding of the importance of accuracy in all aspects of accounting. What We Offer to the successful Accounts Assistant candidate: • A competitive salary based on experience., • A friendly and supportive working environment within a rapidly growing company., • Opportunities for career progression and professional development., • The chance to work on exciting M&E projects and contribute to the company’s continued success., • Access to further training and professional qualification support., • Company pension scheme. If you're a methodical, experienced Accounts Assistant looking to contribute to a thriving, fast-paced M&E business, then please apply today.

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  • Supervisor
    Supervisor
    hace 9 días
    Jornada completa
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Payroll Administrator
    Payroll Administrator
    hace 14 días
    £15–£20 por hora
    Jornada parcial
    London

    Quality of Life Homecare Ltd – Queensbury, London Hours: 20–25 hours per week (flexible) Salary: £15-20 per hour (depending on experience) Join Our Team Quality of Life Homecare Ltd is a well-established and growing domiciliary care provider supporting people across North West London. With approximately 120 employees, we are looking for an experienced and highly organised Senior Payroll and Accounts Officer to manage our payroll and day-to-day finance functions. This role would particularly suit an experienced payroll manager, finance officer, bookkeeper, or retired/semi-retired accountant seeking a rewarding and flexible part-time position. Key Responsibilities • Manage weekly and monthly payroll for approximately 120 employees, • Ensure accurate PAYE, National Insurance, pension, and HMRC submissions., • Administer workplace pensions and auto-enrolment., • Process staff expenses and travel claims., • Maintain purchase and sales ledgers., • Raise invoices and reconcile customer payments., • Carry out bank reconciliations., • Monitor cash flow, debtor balances, and credit control., • Prepare monthly management accounts and financial reports., • Liaise with the external accountant regarding month-end and year-end accounts., • Maintain accurate payroll and financial records., • Ensure compliance with HMRC, employment legislation, and financial procedures., • Identify opportunities to improve payroll and financial processes. Essential Requirements • At least 5 years' experience in payroll and accounts., • Strong knowledge of PAYE, RTI, pensions, and HMRC regulations., • Experience using payroll and accounting software such as BrightPay, Xero, or QuickBooks., • Excellent Microsoft Excel skills., • High level of accuracy, discretion, and attention to detail., • Excellent organisational and communication skills., • Ability to work independently and manage competing priorities. Desirable • AAT qualification or equivalent., • Experience within the health or social care sector., • Knowledge of payroll for shift workers and variable-hour employees. What We Offer • Flexible working hours., • Friendly and supportive working environment., • Competitive hourly rate., • Ongoing professional development., • Opportunity to become a valued member of our senior management support team. If you are an experienced payroll and finance professional looking for a flexible and rewarding opportunity, we would be delighted to hear from you. Retired and semi-retired professionals are especially encouraged to apply.

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  • Founding Creator and Content Lead
    Founding Creator and Content Lead
    hace 30 días
    £25000–£45000 anual
    Jornada completa
    London

    Millions of people are now using GLP-1 medications. But treatment doesn't end with the prescription. Recovery matters. Nutrition matters. Muscle health matters. That's why we're building Pause VII. 💊 GLP-1 medications are changing healthcare. We're building Pause VII for the generation living through that change. Now we're looking for the person who will help us tell that story. This is not a traditional social media role. You're not inheriting a content calendar. You're helping build an entirely new category. You'll probably love this role if you: • naturally pick up a camera and start filming, • love turning complex science into simple stories, • write exceptionally well, • have great taste, • are genuinely curious about health, nutrition and consumer behaviour, • want to build something meaningful from day one You'll spend your time: • filming and editing founder-led content across instagram, tiktok, linkedin and youtube, • creating educational content around GLP-1s, recovery and nutrition, • building our newsletter, • interviewing clinicians and experts, • documenting the journey of building Pause VII, • helping define the voice and visual identity of the brand We're much more interested in what you've built than where you've worked. If you've grown an audience, created content people genuinely care about, or built something you're proud of, we'd love to see it. 📍 London (hybrid - 3/4 days a week in office) 💼 Full-time 💰 Competitive salary + meaningful equity If this role feels like it was written for you, get in touch. We'd much rather see something you've created than a polished CV.

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  • Care Assistant / Carer
    Care Assistant / Carer
    hace 1 mes
    Jornada completa
    Uxbridge

    How to Apply: To apply, please send your CV together with the following information: • Your full name, • Your CV, • A brief introduction about yourself, • Your previous care experience, if any, • Any relevant qualifications, such as NVQ, Care Certificate, PMVA or Medication Training, • Your current right-to-work status in the UK, such as British Citizen, Skilled Worker Visa, Graduate Visa or Student Visa, • Your availability, including days, nights, weekends and whether you are seeking full-time or part-time work, • Your notice period or the date you are available to start Applicants who provide all the requested information will be considered for a telephone interview. Please message us with these details to apply. We look forward to hearing from you! We are looking for a caring, reliable and compassionate Care Assistant to join our residential care team. The successful candidate will support residents with their daily needs while promoting dignity, independence, choice and wellbeing. You will work as part of a supportive team to provide safe, person-centred care to adults who may have mental health needs, mild learning disabilities or require rehabilitation and daily living support. Main responsibilities • Supporting residents with personal care, including washing, dressing, toileting and continence care, • Assisting with mobility, transfers and the safe use of equipment, • Supporting residents with meals, drinks and nutrition, • Administering or supporting with medication where trained and authorised, • Following individual care plans, risk assessments and support plans, • Encouraging residents to maintain their independence and participate in activities, • Providing emotional support and companionship, • Monitoring residents’ wellbeing and reporting any concerns or changes, • Completing accurate daily records and care documentation, • Maintaining a clean, safe and comfortable environment, • Following safeguarding, infection-control, health-and-safety, confidentiality and professional-boundary procedures, • Working closely with colleagues, managers, families and healthcare professionals, • Supporting day, night, weekend and bank-holiday shifts according to the rota and needs of the service The ideal candidate will • Be kind, patient, respectful and dependable, • Have good communication and teamwork skills, • Be able to follow instructions, policies and care plans, • Be willing to work flexibly, including weekends, nights and bank holidays when required, • Understand the importance of dignity, privacy, equality and safeguarding, • Remain calm and professional in challenging situations, • Have the right to work in the UK, • Be willing to complete an enhanced DBS check and all required training A Care Certificate, NVQ/QCF Level 2 or Level 3 in Health and Social Care, medication training, PMVA training or previous experience supporting adults with mental health needs or learning disabilities would be an advantage. This is a rewarding opportunity for someone who wants to make a positive difference in the lives of the people we support.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 1 mes
    Jornada completa
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service is central to everything we do. The Role: Front of House Team Member We are looking for passionate, skilled, and hospitality-driven individuals to join our founding front-of-house team, covering both waitering and bartending duties. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: Service and Cocktail Excellence: Deliver food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Keep your section and the bar station immaculately organised, clean, and fully stocked throughout your shift, including proactive table resets, restocking, and mise en place ahead of peak periods. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, and make confident recommendations that complement their meal and enhance their visit. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation. Hygiene and Compliance: Follow daily and weekly front-of-house and bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations. Team Collaboration: Work seamlessly alongside the bar, floor, and kitchen teams to ensure food and drinks are delivered together smoothly, elevating the overall guest experience. Requirements Proven experience in a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Solid technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for learning our menu in depth and developing original serves. A warm, engaging personality with a natural passion for guest experience and community. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Project Executive
    Project Executive
    hace 2 meses
    Jornada completa
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

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