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As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. Your role will be varied but typical responsibilities will include: • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. Your role will be varied but typical responsibilities will include: • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. Your role will be varied but typical responsibilities will include: • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

Hampshire Cricket and Utilita Bowl are seeking a senior commercial leader to drive revenue growth across partnerships, premium hospitality and year-round event sales. You will work with the Commercial Director and senior leadership to lead new business activity across domestic and international cricket, corporate hospitality, events and major venue opportunities. With a major events calendar, an onsite Hilton hotel and a historic Ashes year in 2027, this is a unique opportunity to maximise one #J-18808-Ljbffr

Hampshire Cricket and Utilita Bowl are seeking a senior commercial leader to drive revenue growth across partnerships, premium hospitality and year-round event sales. You will work with the Commercial Director and senior leadership to lead new business activity across domestic and international cricket, corporate hospitality, events and major venue opportunities. With a major events calendar, an onsite Hilton hotel and a historic Ashes year in 2027, this is a unique opportunity to maximise one #J-18808-Ljbffr

A rare chance to help build emerging drinks brands from the ground up, opening new customers, partnerships, events and routes to market. Business Development Manager - Emerging Drinks Brands This is a home/field-based role with UK customer travel. Customers are spread nationally, so there is flexibility on location, although a South West base may be helpful due to occasional HQ visibility and wider business activity in the region. Permanent £45,000-£55,000 + 10% bonus + £5,000 car allowance + benefits The Opportunity We're supporting a well-established UK drinks business with the appointment of a Business Development Manager to help accelerate growth across a portfolio of emerging and incubator brands. This is not a role where you are simply inheriting a mature account base and maintaining existing relationships. It is much more about getting into the market, spotting opportunities, opening doors and turning early-stage conversations into commercially valuable customer partnerships. You'll be working across a mix of new drinks brands, including moderation-led, spirits-led and event-friendly propositions, with the backing of a wider business that understands brand building, activation, distribution and commercial execution. The role would suit someone who enjoys autonomy, is energised by new business and can move confidently between customers, events, internal teams and commercial planning. Key Responsibilities • Build and convert a strong new business pipeline across customers, outlets, events, festivals and partnerships., • Identify where the brands are not currently visible and create practical routes to market., • Lead customer conversations, proposals and commercial negotiations., • Develop event, festival and experiential opportunities that improve visibility and drive value., • Work closely with Marketing, Revenue Management, Operations and wider commercial teams to make plans commercially viable and deliverable., • Keep forecasting, trade spend and customer activity well-managed behind the sale. What We're Looking For You'll need to be a natural new business developer - someone who enjoys creating momentum, chasing opportunities and building relationships from a standing start. Food, drink or FMCG experience would be very useful, but we are also open to people from broader consumer brand, event-led, hospitality, on-trade, experiential or challenger brand backgrounds if you can show strong commercial judgement and a genuine track record of opening doors. You'll likely bring: • Proven sales or business development experience., • Strong customer relationship-building skills., • Resilience, energy and confidence in the market., • Commercial awareness and negotiation ability., • The discipline to manage forecasting, trade spend and internal follow-through., • A proactive, open-minded approach to finding new growth opportunities. Why Join? This is a good opportunity for someone who wants more ownership, more variety and more influence than a traditional account management role can offer. You'll be close to the brands, close to the customers and close to the decisions. You'll have the chance to help shape where emerging drinks brands show up, how they are activated and how they scale. It offers the pace and creativity of challenger brand work, but with the support, infrastructure and credibility of a larger established drinks business behind it. If you're interested in learning more, we'd be happy to have a confidential conversation. JBRP1_UKTJ

Field Sales Executive / Charity Fundraiser£26,400 Basic Salary + Uncapped Bonus | Realistic OTE £45,000£55,000+ | Weekly Pay Are you an experienced Field Sales Executive, Charity Fundraiser, Face-to-Face Sales Representative, Venue Sales Executive, or Customer Acquisition Specialist looking for a role where your people skills can make a genuine impact? At Charity Link, we're recruiting ambitious and motivated Field Sales Executives to represent some of the UK's most respected and recognisable charities. If you have a background in face-to-face sales, direct sales, fundraising, telecoms, utilities, venue sales, door-to-door sales, or customer engagement, this is an opportunity to combine exceptional earning potential with meaningful work. Why Join Charity Link? As one of the UK's leading face-to-face fundraising organisations, we've spent over 30 years helping charities secure the long-term support they need to change lives. Our people are at the heart of that success. What You'll Receive ? £26,400 guaranteed basic salary ? Uncapped bonuses and regular incentives ? Realistic On-Target Earnings (OTE) of £45,000£55,000+ ? Weekly pay ? Healthcare cash plan worth up to £900 per year ? Award-winning training and ongoing development ? Generous employee referral scheme ? Company pension scheme ? Exclusive discounts at over 30,000 retailers ? Long-service rewards including extra annual leave, cash gifts and enhanced healthcare benefits ? Clear career progression opportunities into senior fundraising and sales leadership roles The Role Field Sales Executive / Charity Fundraiser As a Field Sales Executive and Charity Fundraiser, you'll work at high-footfall private venues, shopping centres, supermarkets and events, engaging directly with members of the public on behalf of nationally recognised charities. Using your communication and sales skills, you'll inspire supporters to sign up for regular monthly donations or sponsorship programmes that provide vital long-term funding for life-changing charitable work. This is a fast-paced, rewarding and highly interactive role where you'll meet new people every day, build genuine connections and make a measurable difference through every successful sign-up. Who We're Looking For We're keen to hear from candidates with experience in: • Field Sales, • Face-to-Face Sales, • Direct Sales, • Charity Fundraising, • Door-to-Door Sales, • Venue Sales, • Customer Acquisition, • Brand Ambassador Roles, • Telecoms Sales, • Utility Sales, • Retail Sales, • Event Sales, • Lead Generation, • Customer Service and Sales You'll thrive in this role if you are: • Confident approaching and engaging with new people, • Resilient and motivated by achieving targets, • Positive, energetic and self-driven, • A strong communicator who can build rapport quickly, • Passionate about helping worthwhile causes, • Looking for a long-term career with genuine progression opportunities Previous charity fundraising experience is beneficial but not essential. If you've succeeded in field sales, direct sales, customer-facing roles, or lead generation, we'll provide all the training and support needed to help you excel. About Charity Link For more than three decades, Charity Link has partnered with some of the UK's most prestigious charities, helping them raise millions of pounds through professional face-to-face fundraising campaigns. Our success is built on investing in our people. We provide industry-leading training, continuous support, recognition for achievement and genuine opportunities for career advancement. When you join Charity Link, you'll become part of a supportive and experienced team that celebrates success, values hard work and helps individuals build rewarding careers in both charity fundraising and field sales. Diversity, Equity & Inclusion At Charity Link, we know that diverse teams deliver stronger results, encourage innovation and create better outcomes for the communities we support. We are committed to creating an inclusive workplace where everyone is treated fairly, respected and given equal opportunity to succeed. We welcome applications from people of all backgrounds, experiences and identities. Whether you're an experienced Field Sales Executive, Charity Fundraiser, Venue Sales Representative, or looking to bring your transferable sales skills into the charity sector, we'd love to hear from you. Apply Today Take the next step in your career as a Field Sales Executive, Charity Fundraiser, Face-to-Face Fundraiser, Private Site Fundraiser, or Direct Sales Representative with Charity Link. Earn great rewards, develop your sales career, and help some of the UK's most important charities continue their life-changing work. JBRP1_UKTJ

Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Hampshire Cricket and Utilita Bowl are seeking a senior commercial leader to drive revenue growth across partnerships, premium hospitality and year-round event sales. You will work with the Commercial Director and senior leadership to lead new business activity across domestic and international cricket, corporate hospitality, events and major venue opportunities. With a major events calendar, an onsite Hilton hotel and a historic Ashes year in 2027, this is a unique opportunity to maximise one #J-18808-Ljbffr

Hampshire Cricket and Utilita Bowl are seeking a senior commercial leader to drive revenue growth across partnerships, premium hospitality and year-round event sales. You will work with the Commercial Director and senior leadership to lead new business activity across domestic and international cricket, corporate hospitality, events and major venue opportunities. With a major events calendar, an onsite Hilton hotel and a historic Ashes year in 2027, this is a unique opportunity to maximise one #J-18808-Ljbffr

Pay: £32,500.00-£65,000.00 per year (Uncapped) Location: Fareham Job Description: Business Development Executive (B2B Relationship Sales) Fareham, Hampshire | Competitive Salary + Uncapped Commission | Realistic OTE £65,000+ Ready to sell on a global stage? We're looking for an ambitious, driven, and commercially minded Business Development Executive to join our Client's growing team in Fareham. This is an exciting opportunity to play a key role in one of the world's largest international trade exhibitions organisations, connecting industry-leading businesses with a truly global audience. If you're an experienced B2B sales professional who thrives on building relationships, opening doors, and closing deals with senior decision-makers, we'd love to hear from you. The Role You'll be responsible for identifying and researching prospective exhibitors, uncovering key decision-makers, and developing relationships that lead to exhibition bookings. This is a consultative sales role where you'll engage with business owners, directors, and C-suite executives, demonstrating the value of exhibiting at a world-class international event. You'll also have the opportunity to travel within Europe, meeting clients, strengthening relationships, and representing the exhibition at industry events. What You'll Be Doing • Researching target companies and identifying new business opportunities., • Finding and engaging key decision-makers across a wide range of industries., • Building lasting relationships with senior business leaders., • Selling exhibition space through consultative B2B sales techniques., • Managing your own sales pipeline from initial contact through to close., • Working towards ambitious but achievable sales targets., • Representing the business at exhibitions and events across Europe. What We're Looking For • Proven success in a business-to-business sales environment (essential)., • Confidence communicating with directors, business owners, and senior executives., • A natural relationship builder with excellent communication and negotiation skills., • Self-motivated, organised, and target-driven., • Strong research and prospecting abilities., • Willingness to travel within Europe as required., • A positive attitude and genuine desire to succeed. What We Offer • Competitive basic salary., • Uncapped commission structure with realistic on-target earnings exceeding £65,000., • The opportunity to work on one of the world's largest trade exhibitions., • European travel., • Ongoing training and career development., • A supportive and ambitious team environment., • Genuine opportunities for progression as the business continues to grow. If you're looking for more than just another sales job and want to be part of a globally recognised exhibition that brings together thousands of businesses from around the world, we'd love to hear from you. JBRP1_UKTJ

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues, the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. Your role will be varied but typical responsibilities will include: • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues, the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues, the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues, the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. • Delivering excellent and market leading customer experiences., • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved., • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing., • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes., • Helping to create and supporting marketing events to drive footfall and secure new customers., • Maximising productivity by offering ideas for continuous improvements., • Basic IT literacy skills., • Strong communication skills., • Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary JOB SUMMARY Under the general guidance of the outlets General Manager & Assistant General Manager of the Booking Office 1869 and in collaboration with the food and beverage consultants the Restaurant Manager will be assisting in coordinating and directing all aspects of the Booking Office, Terrace and Mi&ME operations, including all meal periods throughout the day, event operations, ensuring development and delivery of all beverage offering alongside the Bar Manager and collaboration with the Head Chef and all food offerings and delivering and an active role in the restaurant and bar reservations. You will be responsible for managing the floor, bar and all staff of all Booking Office services that includes Breakfast, Lunch and Dinner, alongside all other responsibilities in the department, e.g. recruitment P&L, scheduling, cost control, forecasting, people development and coaching, sales orientated approach, performance reviews, management and ability to not only manage but also undertake any operations role as the business requires. Your Key Measures for this role: Achievement of bar revenue, cost, and profitability targets. Guest satisfaction and service recovery scores. Beverage cost percentage in line with budget. Mystery shopper and brand audit performance. Team engagement and retention. Contribution to sales initiatives and promotional activities. Promote creativity and innovation with the managers and supervisors and the wider team, holding regular product developments meeting. The holding of monthly department meeting and 1-2-1 is essential Product (food and beverage ) menu, operational, food hygiene, service knowledge is essential, and you are responsible for ensuring your team members also have the knowledge. You must also be fluent in banqueting operations service , banquet rooms set up and technology applications. Knowledge of the overall hotel operations is essential for this role to understand the part play in the wider guest's experience. You must be proactive in learning new F&B trends skills, beverage items and bringing ideas to the table to continue drive creativity in our venues. You will be expected to deliver on the following: Deliver exceptional guest experiences in line with 5-star luxury hotel standards. Ensure all guests receive personalised, attentive, and professional service. Handle guest feedback, complaints, and special requests promptly and effectively. Build strong relationships with regular and VIP guests. Monitor guest satisfaction scores and implement improvement plans where required. Manage day-to-day restaurant operations, ensuring smooth service periods. Maintain exceptional standards of cleanliness, hygiene, presentation, and ambience. Ensure compliance with all hotel brand standards and operating procedures. Coordinate effectively with Kitchen, Stewarding, Events, Front Office, and other departments. Oversee reservations, seating arrangements, and capacity management. What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Sales Manager - Groups and Mice is responsible for proactively soliciting and managing business within Groups and The MICE segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales. The Senior Groups Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the MICE/ Groups segment, manage a profile of Corporate and Third parties in groups/conference and working collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Sales Manager Groups actively manages account production, identifies new business opportunities and works along side the events team and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels including utilization of Opera S & C and SFA. CORE WORK ACTIVITIES Ensures that all proactive sales support, reactive sales & event management are given the correct information to ensure that they can carry out their roles effectively. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. effectively responds to and handles guest problems and complaints. Reviews meeting planner results to understand level of guest satisfaction; continuously strives to improve service performance. Supporting operational team with Lobby host and Manager on Duty. Establish and maintain open, collaborative relationships with ambassadors and ensures ambassadors do the same within the team. Responds to incoming group/catering opportunities for the hotel that are outside parameters of the Event Booking Centre. Handles all opportunities for incentive business for the Hotel. Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals. Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information. Utilise Opera S&C and SFA to manage sales & account relationships, as well as group/banqueting bookings. Ensure that information is correct, up to date and the database is current. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Works with the Revenue Management Team to ensure that correct tracking data is collected and recorded. Focuses on building the unit's top line revenue by proactively soliciting and managing group/catering related opportunities. Achieves individual and team sales goals to enable business success. The position will be targeted primarily to develop new business in the group/event segment for the existing year and to a great degree will be targeted to deliver contracted business for future years. Clear market responsibility, as well as targets based against the hotel's budgets will ensure a focused approach. The targets will be based around revenue production in the following markets: Groups & Catering (banqueting) Ensures sales information provided to Event Management is accurate, complete and timely and enables units to meet or exceed guest expectations. Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share. Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand's Customer Service Standards and property's Brand Standards. Executes and supports the business Customer Service Standards and property's Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Entertainment Manager - Entertainment Segment is responsible for proactively soliciting and managing business within the Entertainment segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales & Marketing. The Senior Entertainment Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the Entertainment segment, including production companies, studios and talent agencies. The Senior Entertainment Manager works collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Entertainment Manager actively manages account production, identifies new business opportunities, and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels. CORE WORK ACTIVITIES Driving Revenue and Sales Performance Proactively solicits new business within the Entertainment Segment to achieve individual and hotel revenue goals. Develops and manages a portfolio of key entertainment accounts including production companies and film studios. Achieves assigned room night, revenue and account production targets. Conducts outside sales calls, client meetings, presentations and site inspections to secure business. Prepares and executes sales plans for assigned market segments. Utilizes Marriott sales systems including CI/TY (Customer Information Tool), MarRFP and Salesforce to manage leads, track production and maintain account activity. Works with Revenue Management to support pricing strategies and optimize the mix of business across the entertainment and group segments. Participates in trade shows, networking events and industry activities to promote the hotel and develop new client relationships. Managing Sales Activities Develops and implements a proactive solicitation strategy to increase revenue within assigned segment. Conducts regular account reviews and develops strategies to grow key accounts. Maintains accurate forecasting and sales reporting within Marriott systems. Monitors market trends, competitor activity and customer demand to identify opportunities for revenue growth. Collaborates with Marketing to develop promotional initiatives targeting entertainment clients. Works closely with the Events and Operations teams to ensure seamless execution of client stays and events. Building Successful Relationships Builds and maintains strong relationships with key entertainment clients. Establishes effective partnerships with internal stakeholders including Revenue Management, Event Management and Operations teams. Collaborates with Marriott above-property sales teams including Market Sales Offices and Global Sales Organization to maximize sales opportunities. Ensures strong client communication throughout the sales and event lifecycle. Ensuring Exceptional Guest Experience Ensures all client expectations are clearly communicated to operational departments. Works closely with event and operations teams to ensure successful delivery of client programs. Conducts site inspections and familiarization trips to showcase the hotel's facilities and services. Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement. Guest / Client Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for the wider sales team. Supporting Departmental and Organizational Goals Supports the Sales & Marketing team in achieving overall departmental revenue goals. Participates in the annual budgeting and sales planning process. Maintains compliance with brand standards and Marriott International policies and procedures. Demonstrates the values of Marriott's service culture and supports the company's customer service standards. Key Performance Indicators (KPIs) Achievement of assigned room night and revenue targets Growth of entertainment account production Conversion of RFP opportunities and new business leads Sales activity metrics including sales calls, site inspections and client engagements Client satisfaction and repeat business levels * Contribution to overall hotel RevPAR and market share performance What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

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