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  • Maintenance Assistant
    Maintenance Assistant
    hace 20 horas
    Jornada completa
    Manchester

    Hotel Maintenance Assistant (Full Time) Location: Whitworth Locke (Manchester) Salary: £27000-28000 Position Type: Full Time (40h) About Us Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. Responsibilities: Performing routine maintenance tasks in guest rooms, public areas, and back-of-house facilities Conducting electrical, plumbing, and HVAC repairs as needed Inspecting and troubleshooting equipment and systems to identify issues Responding promptly to maintenance requests from guests and staff Ensuring compliance with health and safety regulations Assisting with renovation projects and room setups Qualifications: Proven experience as a maintenance technician in a hotel or similar environment Proficiency in electrical, plumbing, and HVAC systems Ability to work independently and as part of a team Excellent problem-solving skills Attention to detail and a proactive approach to maintenance Relevant technical qualifications or certifications Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke If you are a dedicated maintenance professional looking to take the next step in your career, we would love to hear from you. Apply now to join the Whiworth Locke team!

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  • Front Office Manager
    Front Office Manager
    hace 15 días
    £3500–£4000 mensual
    Jornada completa
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

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