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Job Title: Senior Architectural TechnicianLocation: Edinburgh, EH48Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Senior Architectural Technician and step into a role where your success is celebrated, your growth supported, and your work truly matters.Why Persimmon Homes?We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.At Persimmon, we don't just build homes — we build careers. When you join us as Senior Architectural Technician, you'll benefit from:Competitive salaryCompany Car/Car Allowance5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfactionLife Cover & Contributory PensionHealth CareBonusEmployee Benefits Platform – giving you access to high-street discounts, wellbeing support, and moreCommitted to diversity, inclusion, and empowering your developmentWhat is the role?We are seeking to recruit a Senior Architectural Technician to join the Technical Team. This role typically reports to the Technical Director. The purpose of the role is to support the Technical and Design teams to provide a practical and cost effective architectural service for the regional business and when this service is not delivered internally; to manage external consultants.What you'll do as a Senior Architectural Technician:Producing cost effective technical information on CAD and to communicate this information to the Construction departments to maintain the build programme to ensure compliance with Building Control, NHBC and Persimmon Homes visionResponsible for the timely production of both presentation and construction information to ensure design concepts are communicated and implemented accurately and we meet our quality objectivesApplying a comprehensive knowledge of the current Domestic Building Regulations and NHBC Standards and ensure compliance for the build process ensuring we meet our regulatory standards and divisional targets.Establishing good working relationships with Site and office based staff to ensure schemes are constructed both as intended and within forecasted timescales and to encourage feedback for inclusion in future schemes to avoid wastage and improve the productProducing working drawing information that ensures schemes are designed to Persimmon standards to suit building, marketing and economic considerations and maintain a level of unit consistency and efficiencyGiven proven experience the role will involve mentoring and training junior members of the team and developing their skills to a sufficient level where they can take on more responsibility and add value to the team, thus improving productivity within the regionOn occasion providing assistance to the Architectural Manager in resolving construction issuesObtaining statutory approvals, liaising with local authorities and preparing development specific construction information.Provide support to the Land Department to assist in purification of planning conditions and to the Sales Department in the preparation of marketing information.What experience do I need?A technical qualification or you are qualified through experience and have sufficient working drawings experience along with building regulations and NHBC knowledge.Experience of working on residential housing schemes within a developer or housebuilder is required.AutoCAD technical skills are essential.Full UK driving licence.To understand and have a good knowledge of technical detailing and the construction process.TPBN1_UKTJ

\n Customer Service Coordinator 🚀 \n Location: Livingston (Office-based) Contract Type: Permanent Hours: Monday to Thursday 8:45am - 4:30pm, Friday 8:45am - 3:15pm (37.5 hours per week) Salary: Up to 29k DOE 💰 Start Date: ASAP ⏰ \n Are you an organised, relationship‑driven professional who thrives in a busy customer‑focused environment? \n This is an exciting opportunity to join a market‑leading organisation as a Customer Service Coordinator, where you'll take responsibility for managing a portfolio of valued customers - ensuring they receive exceptional service, seamless communication, and the highest level of support. \n If you enjoy variety, problem‑solving, and building strong long‑term relationships, this role could be a fantastic fit 🙌 \n About the Company: \n Our client is a renowned leader within the manufacturing sector, known for innovation, quality, and excellent customer experience. You'll be joining a collaborative team where your contribution genuinely matters. \n What You'll Be Doing ✅ \n \n • Manage a portfolio of customer accounts, ensuring all needs are met promptly and professionally\n, • Act as a key point of contact for customer queries, requests, and service-related issues\n, • Build and maintain strong relationships with multiple stakeholders across your customer base\n, • Prepare and process quotations, orders, and amendments using internal CRM systems\n, • Monitor stock levels and coordinate with logistics to ensure timely and accurate deliveries\n, • Liaise closely with internal teams including production, sales, planning, and logistics\n, • Maintain accurate customer records and support the Customer Services Manager in developing service plans\n, • Contribute to continuous improvement initiatives and attend internal meetings as required\n \n What We're Looking For 🔎 \n \n • Experience in a customer service, customer coordinator, sales order processing, or account-support role\n, • Background in manufacturing is desirable\n, • Ability to stay agile in a fast-paced environment with shifting priorities\n, • Excellent organisational skills and confidence managing multiple customer requirements\n, • Strong communication skills with the ability to build rapport quickly\n, • A proactive approach to problem-solving\n, • Comfortable using CRM systems and digital tools\n, • An understanding of logistics or supply chain operations would be beneficial\n \n What's in It for You 🎁 \n \n • Opportunity to manage and nurture a diverse customer portfolio\n, • Highly competitive salary\n, • Career development and training opportunities\n, • Supportive and collaborative team culture\n, • Involvement in continuous improvement projects\n \n How to Apply: \n Ready to take the next step in your customer service career? \n Click Apply Now, send your CV to anna.mcinnes@office-angels.com, or call 01506 832250 for more information. \n Please note: Only shortlisted candidates will be contacted. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. \n

hackajob is partnering directly with Leonardo to hire for this role. Job Description: Salary £67,000 to £80,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact: We have an exciting opportunity for a Lead Project Manager on a large, world class Surveillance radar programme. This Lead Project Manager will be the lead for a significant Integrated Project Team (IPT), providing leadership for the production and ongoing development for a complex radar product. Based on site in Edinburgh c. 3 days a week, you will work with a team comprised of a multi-site cross-functional skillset of engineers and other professionals from across the business and provide leadership and mentorship to 6 other Project Managers in the product area (three direct reports). The Lead Project Manager will develop a strategic view of the Products they are responsible for, balancing requirements and priorities to deliver the business and customer commitments. There is collaborative relationships with the customer base, with regular interactions which the Lead Project Manager will take an active and leading role within. • You will report directly to the Programme Manager on the Surveillance Radar Product activities., • You will lead the IPT in the successful delivery of a compliant project in line with the Customer, Contractual and Legislative requirements. This is achieved through effective planning and management of team performance and project schedule and cost. In addition, this role will require a systematic approach to maximize value creation within the commercial constraints., • You will ensure effective communications to proactively encourage project delivery across all functional business areas to achieve cost, quality and schedule within budget., • You will proactively monitor project progress, resolving issues and initiating appropriate corrective action., • You will identify and manage risks to the production project, including the development of contingency plans., • You will input into business winning activities, working with the Business Winning IPT., • You will conduct project reviews and make recommendations to appropriate business areas., • You will be involved in daily interactions with key members of the IPT, • You will be on Edinburgh site c.3 days per week, with international travel of up to 1 trip per month. What you'll bring: • You will typically be degree qualified in a business or engineering related discipline or an equivalent suitable level of work experience, • You will have Project Management experience in managing projects with multiple stakeholders, • You will be enthusiastic and well organised, • You will have the ability to embrace and work to tight timescales/deadlines., • You will be a team player and have the natural ability to support others and seek support, • You will possess effective and flexible communication, negotiation skills and interpersonal skills, • Strong stakeholder management, • A pro-active approach with a "can do" attitude, striving for continuous improvement, effectiveness and efficiency, • A working knowledge of SAP and Primevera P6, • APM / PMP qualification (or working towards a qualification) Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive.Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year.Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution.Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid JBRP1_UKTJ

hackajob is partnering directly with Leonardo to hire for this role. Job Description: Your impact At Leonardo in Edinburgh, we're looking for individuals who demonstrate technical capability, a drive for excellence, and the people skills needed to foster collaboration and quality ownership. Working within our Manufacturing Electronics Group, this is your opportunity to play a central part in ensuring our products and processes meet the highest standards of quality and reliability. You will work across multiple functions, supporting the full product lifecycle from concept and development to production and delivery. If you have a passion for Quality and Engineering, this could be your perfect career opportunity to work alongside other experienced engineers and shape your career in Aerospace and Defence. What you will do as Quality Engineer: • Partner with Operations, Programmes, and Integrated Project Teams (IPTs) to ensure products are delivered compliantly, on time, and within budget., • Drive continuous improvement by leading root cause analysis and promoting a culture of proactive problem-solving that reduces non-conformance costs., • Provide expert Quality guidance to help teams meet shared business and programme objectives., • Lead and support quality improvement initiatives, including KPI performance related to quality notifications (QNs), Material Review Boards (MRBs), and Failure Review Boards (FRBs)., • Co-ordinate, support and report in 8D investigations to help identify RCCA., • Support the planning, execution, and verification of quality activities across all project phases., • Oversee the timely processing of concessions, non-conformances, and production permits., • Help achieve key assurance milestones, ensuring compliance with contractual and regulatory standards., • Prepare quality reports and data analysis for stakeholders, turning insights into actionable improvement plans., • Conduct internal audits to assess adherence to processes and procedures, • Look to identify areas for process and product improvement through deployment of Six Sigma projects and Value Stream Mapping (VSM) activities. What you'll bring Working at an engineer level we want: • A background in Engineering, Quality, Manufacturing, Defence Electronics, or another technically demanding field., • Awareness of AS9100 / ISO9001 Quality Management Systems., • Awareness of Quality tools and techniques, including Root Cause Corrective Action, Process Mapping, First Article Inspection (FAI)., • Strong interpersonal, communication, and collaboration skills, and a commitment to an inclusive, team-focused culture., • A passion for continuous improvement, learning, and personal development., • Willingness to drive improvements and reduce process waste. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. • Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year., • Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution., • Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity)., • Rewarding Performance: All employees at management level and below are eligible for our bonus scheme., • Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning., • Refer a friend: Receive a financial reward through our referral programme., • Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more., • Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Onsite JBRP1_UKTJ

Senior AI Engineer Manager/Associate Director | Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13115 Senior AI Engineering professionals are required to support the design, build and delivery of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI engineering and enterprise solution delivery within complex environments. You will play a key role in shaping AI strategy, leading teams and delivering enterprise AI solutions, helping organisations solve complex operational, technical and regulatory challenges through AI adoption at scale. You will work across multidisciplinary teams, collaborating with data scientists, architects, MLOps/LLMOps engineers, business stakeholders and senior leadership to design, deliver and scale AI products, agentic AI solutions and data driven applications. Key responsibilities: Building and deploying AI prototypes, products and production ready solutions Designing and implementing end to end AI solutions that integrate with enterprise systems Working with LLMs, prompt engineering, RAG patterns, embeddings and fine tuning Developing AI agents and agentic workflows using modern frameworks Working with vector databases, APIs and modern data platforms Supporting AI deployment, serving patterns, evaluation frameworks and integration design Using Python and SQL to build robust, scalable AI and data solutions Working with cloud platforms such as AWS, Azure, GCP or Databricks Supporting MLOps, LLMOps, CI/CD and software engineering best practice Collaborating with technical and non-technical stakeholders across complex programmes Helping identify technical, delivery, security, data privacy and regulatory risks Contributing to technical documentation, solution design and delivery planning Supporting AI implementation and scaling initiatives across complex environments Leading and developing teams, supporting capability growth through mentoring, coaching and creating a collaborative, high performing environment Experience Required: Strong Python and SQL experience Applied AI engineering, ML engineering or software engineering background Experience with LLMs, RAG, embeddings, prompt engineering or fine tuning Exposure to LangChain, LangGraph, Agent Development Kit or similar agent frameworks Experience with vector databases such as Pinecone, Chroma or similar API development experience, ideally with FastAPI or similar frameworks Knowledge of MLOps, LLMOps, CI/CD or production deployment practices Experience designing or supporting evaluation frameworks for AI or agentic systems Experience working with modern data architectures and cloud platforms Understanding of AI risk, governance, security and regulatory considerations Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI engineering professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: JBRP1_UKTJ

hackajob is partnering directly with Leonardo to hire for this role. Job Description: Salary Range: Senior Engineer £44,171 - £56,000 Principal Engineer £53,269 - £62,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your impact Leonardo is a global leader in defence electronics and delivers systems for situational awareness, electronic defence and surveillance across land, sea and air. The Radar and Advanced Targeting line of business is uniquely positioned as one of the world's top designers, developers and manufacturers of radars, lasers and infrared countermeasure systems. At Edinburgh, we have an opportunity for Senior and Principal Mechanical Engineers to join our team, where your role will be to design, develop and support our world leading radar products. You will be utilising state-of-the-art methods, technology and tools to explore all aspects of the development lifecycle, including stress and thermal analysis, requirements analysis, design, implementation, test, build and production support. You will interface with customers (internal and external) on many factors within the design and liaise closely with Engineers from other disciplines, particularly Systems and Electronics. You will have the opportunity to develop your skills and undertake training to enhance your capability within your role. What you'll bring • Design innovative, optimised engineering solutions taking into account all requirements such as product quality, safety, reliability and testability., • Perform detailed mechanical design and development using 3D CAD software., • Deliver design solutions against requirements, within budget and timescales., • Mentor, develop and coach engineers in terms of technical knowledge and soft skills., • Provide technical direction/support on critical business programmes to ensure delivery of mechanical engineering excellence., • Present or support robust engineering solutions at design and peer reviews to ensure technical accuracy of specifications, designs and reports., • Producing Manufacturing Data packs with appropriate use of GD&T., • Actively contribute to Work Package delivery elements to achieve desired Quality, Schedule and Cost., • Continue professional development throughout your career by formal training and keeping up to date with the latest developments, which may aid performance. Essential Skills, Qualifications and Experience for Senior Mechanical Engineer: • Hold a degree in Mechanical Engineering (or a related discipline), or possess equivalent relevant professional experience, where you have undertaken Mechanical design activity through the product lifecycle., • Hold Incorporated or Chartered Engineer status with the IMechE (or equivalent professional body), or be able to demonstrate the experience and UK-SPEC competencies required to achieve professional registration., • Experience in the design of systems for highly regulated industries and for harsh environments, including but not limited to shock, vibration and temperature., • Demonstrable proficiency in 3D CAD software (PTC Creo preferred), including modelling and drawing creation., • Experience using ERP and PDM systems for configuration management and revision control (Teamcenter Unified preferred)., • Have the ability to perform first pass analysis with FEA and interpret Structural and Thermal analysis data. Additional Essential Skills, Qualifications and Experience for Principal Mechanical Engineer: • Demonstrable experience leading and directing Mechanical design activity throughout the product lifecycle, including technical leadership of teams, projects and/or line management responsibilities. Experience in reviewing and approving the release of Mechanical designs and data packs in accordance with business and industry standards., • Experience working within multi-disciplinary teams to deliver solutions that meet customer requirements and programme objectives., • Experience managing engineering work packages and supporting product lifecycle activities, including planning, delivery and risk management., • Experience mentoring, coaching and developing engineers at different stages of their careers., • Strong communication and presentation skills, with experience of presenting at design reviews., • Be a Chartered Engineer with the IMechE or equivalent, or alternatively possess and be able to demonstrate that you have the required experience and UK-SPEC competencies necessary to obtain professional registration at Chartered level. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. • Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year., • Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution., • Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity)., • Rewarding Performance: All employees at management level and below are eligible for our bonus scheme., • Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning., • Refer a friend: Receive a financial reward through our referral programme., • Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more., • Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid JBRP1_UKTJ

Senior Facilities Project Engineer Location: Livingston An exciting opportunity has arisen for an experienced Senior Facilities Project Engineer to join a leading manufacturer operating within a highly regulated environment. This is a key role responsible for delivering facilities and infrastructure projects that support manufacturing operations, ensuring the site remains safe, compliant and operating at peak performance. You'll manage projects from concept through to completion while working closely with engineering, production and quality teams. Responsibilities Lead facilities and infrastructure projects from planning through to completion Ensure projects are delivered safely, on time and within budget Prepare and manage engineering documentation, SOPs and technical procedures Drive continuous improvement through root cause analysis, risk assessments and FMEA Develop KPIs to monitor facilities performance and equipment reliability Manage specialist contractors and oversee external works Work collaboratively across multiple departments to maintain a compliant manufacturing environment About You Degree qualified in an Engineering discipline Significant experience within Facilities, Projects or Capital Engineering Background within pharmaceutical, medical device, biotech or another regulated manufacturing environment Knowledge of cleanrooms and controlled environments Strong understanding of quality systems and engineering documentation Experience managing contractors and multiple engineering projects simultaneously Excellent communication and stakeholder management skills What's on Offer Opportunity to join an innovative, growing organisation Varied and technically challenging engineering projects Modern manufacturing environment Excellent long-term career prospects Competitive salary and benefits package If you're an experienced Facilities or Project Engineer looking for your next challenge within a regulated manufacturing environment, we'd love to hear from you

Customer Service Coordinator Location: Livingston (Office-based) Contract Type: Permanent Hours: Monday to Thursday 8:45am - 4:30pm, Friday 8:45am - 3:15pm (37.5 hours per week) Salary: Up to £29k DOE Start Date: ASAP ⏰ Are you an organised, relationship‑driven professional who thrives in a busy customer‑focused environment? This is an exciting opportunity to join a market‑leading organisation as a Customer Service Coordinator, where you'll take responsibility for managing a portfolio of valued customers - ensuring they receive exceptional service, seamless communication, and the highest level of support. If you enjoy variety, problem‑solving, and building strong long‑term relationships, this role could be a fantastic fit About the Company: Our client is a renowned leader within the manufacturing sector, known for innovation, quality, and excellent customer experience. You'll be joining a collaborative team where your contribution genuinely matters. What You'll Be Doing ✅ Manage a portfolio of customer accounts, ensuring all needs are met promptly and professionally Act as a key point of contact for customer queries, requests, and service-related issues Build and maintain strong relationships with multiple stakeholders across your customer base Prepare and process quotations, orders, and amendments using internal CRM systems Monitor stock levels and coordinate with logistics to ensure timely and accurate deliveries Liaise closely with internal teams including production, sales, planning, and logistics Maintain accurate customer records and support the Customer Services Manager in developing service plans Contribute to continuous improvement initiatives and attend internal meetings as requiredWhat We're Looking For Experience in a customer service, customer coordinator, sales order processing, or account-support role Background in manufacturing is desirable Ability to stay agile in a fast-paced environment with shifting priorities Excellent organisational skills and confidence managing multiple customer requirements Strong communication skills with the ability to build rapport quickly A proactive approach to problem-solving Comfortable using CRM systems and digital tools An understanding of logistics or supply chain operations would be beneficialWhat's in It for You Opportunity to manage and nurture a diverse customer portfolio Highly competitive salary Career development and training opportunities Supportive and collaborative team culture Involvement in continuous improvement projectsHow to Apply: Ready to take the next step in your customer service career? Click Apply Now, send your CV to (url removed), or call (phone number removed) for more information. Please note: Only shortlisted candidates will be contacted. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website