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The Opportunity We are currently working with a well-established and rapidly growing independent insurance group with a strong presence across the UK.The business has built an excellent reputation within the commercial insurance market and combines the resources of a larger group with a strong focus on personal service and client relationships.You will handling a broad range of commercial insurance claims and supporting clients throughout the claims journey. Due to continued an imminent retirement they are looking to appoint an experienced Claims Handler to join their team.The role is based around Kirkcaldy, although the business is open to candidates who are looking for a predominantly remote-working position.This is particularly relevant for experienced claims professionals based elsewhere in Scotland who may not be able to commute to the office on a regular basis.The Role You will be responsible for managing a portfolio of commercial insurance claims from notification through to resolution, providing a high-quality service to clients and working closely with insurers, loss adjusters, solicitors and other relevant parties. The role will have a particular focus on motor liability claims, although experience across other areas of commercial claims will also be highly valued. Property claims will form part of the portfolio, but this is not primarily a property claims position.Key Responsibilities \n\n • Manage a portfolio of commercial insurance claims from first notification through to settlement.\n, • Handle predominantly motor liability claims, with exposure to a range of commercial risks.\n, • Deal with third parties, insurers, loss adjusters, solicitors and other stakeholders throughout the claims process.\n, • Assess claims circumstances, policy coverage and liability.\n, • Negotiate settlements where appropriate and ensure claims are progressed efficiently.\n, • Maintain accurate and comprehensive claims records.\n, • Provide regular updates to clients and manage expectations throughout the claims journey.\n, • Identify potential coverage, liability or fraud issues and escalate where appropriate.\n, • Ensure claims are handled in accordance with regulatory, company and insurer requirements.\n, • Contribute to delivering an excellent client experience.\n\n About You We are looking for an experienced commercial claims professional who is confident managing their own caseload and can work effectively with a high degree of autonomy. You will ideally have: \n\n • Previous experience within a commercial insurance claims environment.\n, • Strong experience handling motor liability claims.\n, • A good understanding of insurance policy coverage and liability.\n, • Experience dealing with insurers, loss adjusters and/or solicitors.\n, • Strong negotiation and communication skills.\n, • Excellent organisational skills and the ability to manage competing priorities.\n, • A client-focused approach.\n, • The ability to work independently in a remote environment while remaining an effective team player.\n\n The successful candidate will benefit from: \n\n • A full-time permanent position.\n, • A predominantly remote-working opportunity for the right candidate.\n, • A strong and established claims environment.\n, • Exposure to a broad range of commercial insurance claims.\n, • The opportunity to work within a growing UK insurance group.\n, • A competitive salary of up to £45,000, depending on experience.\n, • A supportive and professional working environment.\n\n The Company The business is an independent Chartered insurance broker operating across the UK, with a strong presence in the corporate and SME insurance market. It has grown significantly through both organic growth and strategic acquisitions and now has a substantial national footprint. The organisation combines the scale and resources of a larger insurance group with a people-focused approach and strong emphasis on client service. Its claims operation handles a significant volume of claims across multiple classes of insurance, supported by dedicated claims and technical teams. The business is also continuing to expand its presence in Scotland, making this an exciting time to join the organisation.Interested? If you're an experienced Commercial Claims Handler looking for a role offering genuine flexibility and predominantly remote working, while remaining part of an established and growing insurance business, we'd be very interested in hearing from you. \n \n \n \n Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. \n \n Our Diversity, Equity and Inclusion Mission \n At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Transport Operations Supervisor Location: Kirkcaldy Salary: £40,753 Hours: 40 hours per week, Monday to Friday. Additional hours may be required to meet the needs of the business. The Opportunity: We're looking for an experienced Transport Operations Supervisor to lead the day-to-day transport operation at our Kirkcaldy site. This is a hands-on leadership role where you'll ensure the fleet operates safely, efficiently and in full compliance with O Licence requirements. You'll oversee transport planning, fleet utilisation and driver management, ensuring the right products reach the right customers on time while maintaining exceptional service standards. Working closely with the Transport Operations Manager, Fleet Compliance Manager and Driver Trainer, you'll play a key role in driving operational excellence, compliance and continuous improvement across the transport function. Key Responsibilities: • Lead the day-to-day transport operation at the Kirkcaldy site., • Ensure full compliance with O Licence obligations and all relevant transport legislation., • Support budget management alongside the Transport Operations Manager., • Monitor operational performance, safety and service levels, reporting to senior management., • Ensure compliance with UK and EU transport, health and safety, and driver regulations., • Plan and allocate transport resources to maximise fleet utilisation and meet customer requirements., • Oversee driver scheduling, holidays, overtime and associated administration., • Promote a positive, professional and safety-focused culture across the team., • Coach, develop and motivate drivers and transport colleagues., • Manage performance in line with company policies and procedures., • Identify opportunities to improve efficiency and implement operational improvements., • Build and maintain strong relationships with suppliers and internal stakeholders., • Work closely with the Fleet Compliance Manager to maintain high standards of vehicle presentation and fleet compliance. About You: We're looking for someone who is an effective leader with a strong operational mindset and a passion for delivering outstanding transport performance. You'll have: • Previous experience in a transport or logistics supervisory or management role., • A valid CPC National Certificate., • Strong organisational and decision-making skills with the ability to prioritise effectively., • Excellent communication and people management skills., • Confidence using Microsoft Office, particularly Excel., • A proactive, flexible approach and the ability to perform under pressure., • Experience coaching, motivating and developing teams., • A continuous improvement mindset with a focus on delivering results. Desirable • IOSH or equivalent Health & Safety qualification., • Experience working within a unionised environment., • Previous experience in bulk tanker operations.

HR Assistant Based in Kirkcaldy | hybrid working available (must be available to work in-office 2 days per week minimum) Full Time hours | Monday to Friday | 36 hours per week Permanent role Salary up to £27,000 per annum + excellent benefits Search Consultancy are delighted to be partnered exclusively with a leading business in Fife to recruit this permanent role. The successful candidate will be responsible for providing comprehensive Administration support to the HR team across a number of functions to ensure that the team can provide a professional HR service across the business. Duties involved in this role will include: Acting as a first point of contact for all managers & employees that require support with general HR or Payroll queries Investigating and escalating payroll queries to the company's payroll provider Preparing HR correspondence & documents to be signed-off by the HR Advisors / Head of HR Administration of Long Service Awards, flexible working requests & early retirement applications Preparing and maintaining Excel sheets Collating and verifying pre-employment checks, ensuring they have been completed in line with company policies Processing of all new starter documentation & contract changes on the company HR system, submitting required documentation to the company's payroll provider Updating staff details throughout the employee lifecycle Providing sickness & absence information to managers on request to assist in the monitoring of absence triggers Assisting in the audit of the HR database to ensure that all information is accurate and up-to-date Collating and maintaining electronic staff files General administration for the team including processing of department mail, filing, photocopying & scanning of documents - as well as ad hoc tasks as directed In order to be considered for this role your skills and experience should include: Previous experience within an HR, Recruitment or L&D Administration role - this experience is ESSENTIAL Candidates who have studied or are studying for CIPD or other HR qualifications would be preferred, although this is not essential Excellent interpersonal & communication skills, both written and verbal as you will be dealing with people of all levels within the business daily Excellent organisation skills, with the ability to prioritise & complete a busy workload effectively and the ability to pivot your focus where required * Solid IT Skills including the full MS office suite (particularly Excel) - HR systems experience would be advantageous If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Logistics Coordinator– Dunfermline I'm working with a growing international business looking to add a Logistics Coordinator to their team. This is a brilliant opportunity to own consignments end to end, build relationships with carriers, and keep supply chains moving across the UK, EU, and worldwide. Graduates take note: if you've had exposure to logistics, supply chain, or procurement through university placements or projects, this could be exactly the springboard you're looking for. You'll be reporting into a Logistics Manager who is a brilliant mentor, someone who invests in developing the people in his team. What you'll be doing Owning consignments end to end, from dispatch through to customer delivery Tracking shipments and managing exceptions, making sure everything is logged, communicated, and followed up Building strong partnerships with carriers and suppliers Working closely with internal teams: sales, warehouse, IT, and accounts Helping establish SLAs with internal stakeholders Preparing shipping and basic customs documentation Supporting the wider logistics team day to day What we're looking for Strong analytical skills, confident using data to spot problems and solve them Strong Excel (formulas, lookups, pivots; macros/VBA a bonus) Comfortable with freight costs and KPI reporting Organised, detail driven, and able to juggle multiple tasks A clear communicator, confident at all levels Proactive, happy with autonomy, and enjoys suggesting improvements Nice to have Exposure to logistics, supply chain, or procurement (uni, placements, or work) ERP systems (SAP, Oracle, etc.) or freight software Basic knowledge of international shipping and freight terminology This role would really suit someone who wants to build a career in logistics, gain global exposure, and learn from a supportive team and a manager who continually develops people. To find out more, apply or call Danielle on (phone number removed)

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