Newcastle upon Tyne
Rewards & Benefits on Offer; \n\n • Monday to Friday working hours promoting a healthy work/life balance\n, • Competitive starting salary\n, • Performance Based Bonus Scheme\n, • Hybrid working (office & home working) if eligible\n, • 23 days holiday, plus Bank Holidays per annum increasing to 26 days. Additional holiday for 5 years’ service\n, • Holiday purchase scheme. (You can buy up to 1 week’s annual leave)\n, • Attendance bonus\n, • Death in service following 1 years’ service\n, • Auto-enrolment company pension\n, • Employee assistance programme 24-hour helpline\n, • Travel to work schemes; bike to work scheme, public transport pass scheme\n, • Annual flu jab and eyecare scheme\n\n The Company you will be working with; \n MTrec Commercial are proudly representing our prestigious legal client on their search for a Paralegal to join their Housing Disrepair Department on a full time and permanent basis and the ideal candidate with be a law graduate. \n The Role you will be doing; \n\n • Checking and reviewing initial claim information\n, • Taking initial information from clients over telephone\n, • Sending files for triage and reviewing triage reports\n, • Identifying and processing files to be rejected\n, • Dealing with routine post, emails and telephone calls\n, • Liaising with surveyors and any other experts\n, • Dealing promptly with telephone enquiries from clients, introducers and others\n, • Assisting other team members as necessary, including various elements of file handling under supervision as and when required\n, • To carry out such other duties as might reasonably be requested by the Partners\n, • Working Monday – Friday 9am – 5pm with 1 hour lunch.\n\n About You; \n\n • Graduate of Law\n, • Excellent verbal and written communication skills\n, • Strong organisational skills and be adept at dealing with electronic case management and filing systems\n, • Excellent time management skills and will be comfortable working under time constraints, with the ability to work accurately and to meet deadlines\n, • Excellent research skills, interpersonal skills and be mindful of the need for high levels of discretion when dealing with confidential matters\n, • Good attention to detail and a strong ability to prioritise work\n, • An understanding of the importance of client care and maintaining good client relations\n, • An ability to work well within a team\n