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\n At Car Benefit Solutions (CBS), our customers sit at the heart of everything we do. \n This new role has been created to lead the customer experience strategy of our market-leading business. \n As we continue to grow and evolve, we are seeking an inspiring and commercially minded Director of Customer Experience to join our Executive Board and shape the future of our customer experience, operational excellence and service delivery strategy. This is a unique opportunity to lead a function that directly influences customer loyalty, operational performance and long-term business success. \n We are looking for a leader who sees customer experience as a strategic differentiator and understands how operational excellence can drive long-term business growth, customer advocacy and commercial success. \n Reporting directly to the Managing Director and operating as a member of the Executive Board, you will define and lead the long-term strategy for Customer Experience across the entire customer lifecycle. \n You will be responsible for defining how CBS engages with, onboards, serves, retains and grows customer relationships, ensuring customer strategy, operational capability and customer outcomes remain aligned to the long-term ambitions of the business \n Working through leadership teams responsible for Customer Experience and Driver Development, you will create the conditions that enable outstanding service, customer loyalty, customer retention and operational excellence. \n You'll be responsible for: \n Customer Strategy, Outcomes and Value: \n \n • Defining the long-term customer strategy and customer outcome framework for CBS.\n, • Shaping the future customer lifecycle, customer proposition and service model to support sustainable growth and competitive advantage.\n, • Acting as the voice of the customer within the Executive Board, ensuring customer insight, experience, loyalty and long-term customer value are embedded within strategic decision-making and organisational priorities.\n, • Championing a customer-centric culture across CBS, ensuring customer outcomes and customer value remain central to strategic decision-making, organisational priorities and day-to-day operations.\n, • Ensuring customer needs, commercial objectives and operational priorities remain appropriately balanced across the organisation.\n \n Operational Excellence: \n \n • Defining the customer operating model and operational strategy required to support customer retention, future growth, customer expectations and organisational performance.\n, • Ensuring customer operations remain scalable, efficient and aligned to the wider business strategy.\n, • Sponsoring transformation initiatives that improve customer outcomes, operational capability and long-term business value.\n, • Championing innovation, technology adoption and operating model improvements that enhance customer outcomes, organisational effectiveness and long-term business value.\n \n Customer Growth, Retention & Loyalty: \n \n • Using customer insight, behavioural trends and market intelligence to identify retention and future growth opportunities.\n, • Ensuring customer retention, loyalty and customer value remain key drivers of business performance.\n, • Using customer insight, behavioural trends and market intelligence to identify future growth opportunities.\n, • Shaping the evolution of customer propositions, journeys and engagement strategies to maximise customer value and long-term retention.\n \n Executive Leadership, Culture & Organisational Influence: \n \n • Contributing to the strategic leadership of CBS as a member of the Executive Board, helping shape the culture, direction, commercial performance and priorities of the organisation.\n, • Building and leading high-performing teams, creating an environment that promotes accountability, ownership, collaboration and continuous improvement.\n, • Developing future organisational capability and leadership strength, ensuring CBS has the talent, structure, culture and commercial capability required to support long-term growth ambitions.\n, • Acting as the Executive Board lead for customer strategy, customer experience and customer value, ensuring the voice of the customer influences business priorities, organisational capability and long-term commercial success.\n, • Acting as an ambassador for CBS, inspiring confidence, creating followership and strengthening engagement through visible leadership, clear communication and advocacy of the CBS vision and values, while aligning colleagues behind the organisation's strategic priorities, commercial objectives and long-term success.\n \n About you: \n You are an experienced senior leader who combines strong operational leadership with a deep understanding of customer experience, customer value and organisational performance. You are an exceptional communicator who is able to build followers at every level, creating energy and momentum irrespective of the commercial landscape. You have an excellent technical understanding of systems linked to CX and UX, and have a proven record of driving an optimised CX at every interaction. \n Essential Experience \n \n • Senior leadership experience influencing at Executive, Board or senior leadership level.\n, • Senior leadership experience within Customer Experience, Customer Operations, Service Delivery, Operations or a related discipline.\n, • Strong commercial judgement, customer centric thinking and strategic decision-making capability.\n, • Experience shaping customer strategy, business performance and organisational direction at Executive or Board level.\n, • Experience leading organisational change and embedding a customer-centric culture\n \n Desirable Experience \n \n • Experience operating within a regulated customer environment.\n, • Digital customer experience and self-service transformation expertise.\n, • Customer journey mapping, service design and customer proposition development experience.\n, • Experience leveraging AI, automation, data and technology to improve customer outcomes and operational efficiency.\n, • Experience delivering large-scale operational improvement and organisational change.\n, • The ability to balance customer outcomes with operational efficiency and business performance.\n, • A proven ability to build high-performing teams, develop organisational capability and create cultures that deliver sustainable growth.\n, • A proven ability to influence strategic decision-making and balance commercial opportunity, risk and long-term value creation.\n \n Most importantly, you will be passionate about creating experiences that customers value and building operational capabilities that support long-term growth. \n CBS have multi-faceted employee benefits and wellbeing programs, intended to meet the needs of all of our People. \n Our Executive Director roles enjoy a comprehensive reward and wellbeing package designed to support them personally, professionally and financially, including: \n \n • Reward & Recognition\n \n, • Competitive executive-level reward package\n, • Generous Additional Variable Earnings (AVE)\n, • Car entitlement\n, • Attractive pension provision\n, • Loyalty bonus and long-service recognition\n, • Optional employee car scheme\n \n, • Health & Wellbeing\n \n, • BUPA private medical insurance\n, • Annual health assessments and flu vaccinations\n, • Health cash plan covering dental and optical care\n, • Employee Assistance Programme for confidential support\n \n \n Closing date for applications 09/09/2026 \n #J-18808-Ljbffr

About the Job ML Research PhD Expert Location: Remote Engagement Type: Hourly Contract Compensation: $60–$100/hour About the Opportunity This opportunity is for accomplished Machine Learning Researchers with publications at top-tier AI conferences including ICML, NeurIPS, and ICLR. You will contribute to advanced AI research projects by applying your expertise in frontier machine learning, helping improve the reasoning, learning, and problem-solving capabilities of next-generation AI systems. The role is focused on researchers with a strong track record of original ML contributions and algorithmic innovation rather than purely applied analytics work. Ideal Qualifications • PhD in Machine Learning, Artificial Intelligence, Computer Science, or a closely related field., • At least one published paper at ICML, NeurIPS, or ICLR., • Strong preference for candidates with multiple publications at these venues., • Demonstrated experience conducting original machine learning research., • Deep understanding of modern machine learning theory, algorithms, and model development., • Excellent analytical, research, and scientific communication skills., • Ability to work independently in a fast-paced research environment. Responsibilities • Apply advanced machine learning expertise to support frontier AI research initiatives., • Review, analyze, and evaluate research-level machine learning content and methodologies., • Develop high-quality technical insights, evaluations, and research deliverables., • Assess AI-generated outputs for technical accuracy, reasoning quality, and scientific rigor., • Contribute expert feedback to improve model performance and research quality., • Collaborate with researchers and project teams on challenging machine learning problems., • Help create high-quality data and evaluation frameworks for advanced AI systems. Preferred Research Areas • Reinforcement Learning (RL)., • Meta-Learning., • Recursive Self-Improvement., • AI for Science., • Scientific Discovery and Simulation., • Weather Forecasting and Climate Modeling., • Protein Modeling and Computational Biology., • Foundation Models and Advanced Learning Systems. Preferred Qualifications • Multiple publications at ICML, NeurIPS, ICLR, or equivalent top-tier conferences., • Experience leading or contributing to frontier ML research projects., • Strong publication record in machine learning, AI, or computational sciences., • Experience mentoring researchers, reviewing papers, or contributing to research communities., • Familiarity with AI evaluation, benchmark development, or model assessment projects. Project Details • Fully remote and flexible schedule., • Independent contractor engagement., • Opportunity for ongoing research collaborations based on performance and project needs. Compensation • Competitive compensation of $60–$100/hour., • Weekly payments., • Independent contractor engagement. Application Process • Easy Apply on LinkedIn., • Check Email for Next Steps., • Participate in Resume Evaluation & Research Assessment Stage.

Who we are For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The role ProPharma is currently expanding its Compliance and Quality Assurance team with its newest Permanent auditor which can be based in any of our Eastern European hubs (remote based in Serbia, Croatia, Bulgaria or Bosnia). This is a newly created position within our organisation at its key focus will be to audit clients in Computer System Validation, AI Assurance & Data Integrity across the EMEA. Responsibilities • Conduct Audits of Pharmaceutical, medical device, clinical, and software development organizations for compliance with health authority regulations applicable to computer systems, artificial intelligence, data integrity, • Conduct gap assessments and provide remediation guidance for compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrity, • Authoring policies, procedures, and work instructions compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrity, • Provide clients with advice and guidance on computer system validation, AI compliance, and data integrity compliance approaches. Manage teams of internal resources in executing these strategies., • Assist in developing and maintaining internal procedures and tools for delivery of CSV, AI assurance, and data integrity services., • Develop and deliver original CSV content on current topics impacting the area of Computer System Validation, AI compliance, and electronic data integrity. Examples include blogs, training materials, webinars., • Teach computer system validation, software/AI quality compliance, and data integrity classes, as needed., • Participate in development of business strategies for growth of ProPharma’s CSV, AI Assurance, and Data Integrity practice., • Assist in development of the Marketing and Sales materials., • Assist in Business Development activities., • Assist Operations in staffing client projects., • Lead interviews of ProPharma Group candidates., • Some travel required., • Other duties as assigned. Required skills and experience • Educated to a BSc or higher within a life-sciences or related discipline to the role, • Certified auditor, • Minimum 10 years auditing experience. At least 30 audits in one or more of these areas: Computer System Validation (CSV), IT GxP compliance, AI GxP compliance, electronic data integrity., • Minimum 15 years in Pharma/Med Device industry, • Fluent in English and ideally one other EU language, • Experience in the validation of all computer system categories: automation control, laboratory systems, quality management systems, ERPs, clinical trial and pharmacovigilance applications., • Experience in validation of multiple system delivery models including SaaS, PaaS, IaaS, and On Prem., • Basic understanding of AI use cases and emerging GxP compliance requirements, • Experience in authoring policies and procedures (SOPs)., • Experience conducting audits and gap assessments., • Experience managing internal personnel, contract resources, and projects., • Expert knowledge of FDA 21 CFR 11, EU Annex 11 and supporting guidance documents., • Expert knowledge of FDA, EU, and MHRA GxP regulations and supporting documents, such as those from ICH and PIC/S., • Expert knowledge of industry best practices such as GAMP5, ANSI standards (S-95, S-88), and ASTM (E2500)., • Expert knowledge of Data Integrity guidance documents, such as those from the US FDA, EMA, MHRA, PIC/S, and WHO., • Proficiency public speaking via in person and online forums. Additional Information We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. *ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.*

Director / Partner – Executive Search - Life Sciences - Fully Remote Following our busiest year to date, we're looking to appoint an experienced Director/Partner to join our Executive Search Division. Verbatim Pharma partners with leading pharmaceutical, biotech, CRO, CDMO and clinical trial services organisations across Europe and North America, delivering retained executive search assignments for senior leadership and commercial appointments. This is an exciting opportunity to join a growing executive search business, taking a leading role in the delivery of international retained searches while helping to develop long-term client relationships and supporting the continued growth of our Executive Search Division. The Role As an Director, you'll take ownership of retained executive search assignments from client briefing through to successful completion. Working closely with Directors and clients, you'll lead search strategy, engage senior executives, provide market intelligence and ensure every assignment is delivered to the highest professional standard. You'll also mentor members of the research team and play an active role in developing both our people and our Executive Search Division. Key Responsibilities • Lead the delivery of retained executive search assignments across Europe and North America., • Build trusted relationships with clients throughout the search process., • Develop search strategies, market maps and talent intelligence reports., • Identify, approach and assess senior executives and C-suite candidates., • Conduct detailed competency-based interviews and candidate evaluations., • Prepare candidate reports, market insights and client presentations., • Manage candidate engagement from initial approach through to offer acceptance., • Mentor and support Executive Researchers on active assignments., • Contribute to business development activities, client meetings and proposal preparation., • Represent Verbatim Pharma with professionalism and integrity in all client and candidate interactions. About You We're looking for an experienced executive search professional who enjoys partnering with clients and delivering exceptional retained search assignments. Essential • Previous experience working within an executive search firm., • Proven experience delivering retained executive search assignments., • Experience managing senior stakeholder and client relationships., • Strong executive interviewing and candidate assessment skills., • Excellent communication and presentation skills., • Commercial awareness with a consultative approach., • Highly organised with exceptional attention to detail., • Experience managing multiple executive search assignments simultaneously. Desirable • Experience contributing to business development and winning new assignments., • Experience mentoring Researchers or junior consultants., • Life sciences executive search experience is advantageous but not essential. What We Offer • The opportunity to work on retained executive search assignments with leading pharmaceutical, biotech, CRO, CDMO and clinical trial services organisations., • Exposure to senior leadership and C-suite hiring across international markets., • A collaborative, ambitious and supportive culture., • Genuine opportunities for progression as our Executive Search Division continues to expand., • Competitive salary, bonus and benefits. If you're looking to join an ambitious executive search business where quality, professionalism and long-term client partnerships come first, we'd love to hear from you. Apply via LinkedIn or contact us directly for a confidential conversation.

Job description WE’RE HIRING CERTIFIED PROFESSIONALS WITH STRONG SKILLS IN INJURY-RECOVERY AND INJURY-PREVENTION COACHING. JOIN A COACHING TEAM WITH OVER 2400 REVIEWS at 4.9/5 We are looking for high performers who want to help build a global brand, impact thousands of lives, and deliver a world-class coaching experience. If you thrive in a high-accountability environment and care deeply about helping people move better for life, this is the perfect home for you. Job Info: • Job Type: Full-time., • Pay: $60,000 - $90,000 per year., • Location: Remote., • Schedule: Monday - Friday (Saturday when needed), • Experience needed: 2-3 years in fitness training ideally with injury prevention and recovery coaching. Requirements: • Must have a genuine and authentic passion for helping people hit their goals & have a great experience., • Must be able to rapidly pick up and implement a specific coaching methods., • 2-3+ years experience in the fitness / coaching industry., • Great communication skills & Emotional Intelligence., • Some experience with calisthenics / gymnastics / bodyweight strength and flexibility training is preferred but not essential., • Must be tech-savvy — use tools like everfit, zoom, loom, and slack... Responsibilities: • Performing Bi weekly check-ins and providing updates to clients on a regular basis., • Having 1-1 Calls with Clients on a regular basis., • Having weekly group coaching calls with clients., • Providing insightful feedback to continually improve the process and implement new ideas effectively and efficiently., • Be in charge of building a positive community with your clients and holding clients accountable. Benefits • Lots of room for growth in the company. (Head coach role, director of client success role, etc)., • Work from home - manage your own calendar., • Generous Performance Bonuses., • Frequent and ongoing training. Application: https://movesmethod.com/coach Supplemental Pay: • Bonus opportunities., • Commission pay., • Performance bonus. Experience: • fitness coaching: 2-3 years (Required), • remote work: 1 year (preferred) or prior coaching experience using tools like everfit, trainerize, and zoom., • Solid visual presentation. Industry • Professional Training and Coaching Employment Type Full-time

Business Intelligence Analyst (Insight & Performance). First Choice Homes Oldham (FCHO) has an exciting opportunity for a Business Intelligence Analyst (Insight & Performance) to join our Business Intelligence team and help shape how data and insight are used across the organisation. You will provid

The Business Intelligence Analyst role will develop business intelligence data products, provide insightful data analysis, and inform stakeholders about the efficiency and effectiveness of practices and processes, within the context of the overall strategy for service development and continuous impr

As Oracle Business Intelligence Analyst you'll have plenty of autonomy and would suit someone who enjoys improving reporting rather than simply maintaining it. As Oracle Business Intelligence Analyst you'll be:. This Housing Association has recently gone live with Oracle Fusion HCM and is now lookin

Rochdale Borough Council is seeking a Business Intelligence Analyst to develop data-driven solutions for Children’s Services, using their expertise and curiosity to turn data into insights that drive better outcomes. The role emphasizes automated, self-serve data intelligence and dashboards to sup

Recruit with Purpose is seeking an Oracle Business Intelligence Analyst to own HR reporting during the next stage of our journey.You'll bridge HR and data, sit with stakeholders, and create reports and dashboards that help people make better decisions using Oracle HCM tools.You’ll audit and improv

JD Sports Fashion is seeking a hands-on Business Intelligence (BI) Developer to design, build, and maintain dashboards, reports, and self-service analytics. You will collaborate with BI colleagues, stakeholders, Data Engineering, and AI teams to ensure trusted data, enterprise standards, and intuiti

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£30k average starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £1499, 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

Data Quality Analyst £40,423 Rochdale Permanent, Full Time Contract: Full Time (36.25 hours per week), Permanent Help us turn data into trusted information that drives better decisions. Rochdale Boroughwide Housing is looking for a detail-oriented and analytical Data Quality Analyst to join our Data & Insights Team. This is an exciting opportunity for someone who is passionate about data quality, governance, and continuous improvement, and who wants to play a key role in ensuring data is accurate, reliable, and fit for purpose across the organisation. Working closely with colleagues across the business, you'll help identify and resolve data quality issues, develop controls and monitoring processes, and support the delivery of high-quality data that enables effective decision-making. What you'll be doing as our Data Quality Analyst: • Monitoring and analysing data quality across key business systems., • Identifying trends, anomalies, and opportunities for improvement., • Developing and maintaining data quality rules, validation checks, and monitoring processes., • Investigating data quality issues, identifying root causes, and supporting corrective actions., • Producing and maintaining data quality dashboards, reports, and exception logs., • Supporting the development of data quality standards, procedures, and guidance., • Contributing to data governance activities and forums., • Promoting data quality awareness and best practice across the organisation., • Building strong relationships with stakeholders to support continuous improvement in data management. About you You will have a passion for data, a keen eye for detail, and the ability to analyse information critically. You'll be comfortable working with both technical and non-technical colleagues and enjoy solving problems through a methodical and evidence-based approach. What we're looking for • Strong Microsoft Excel skills, including analysis, validation, reconciliation, and quality checking., • Experience using SQL to extract, analyse, and validate data., • Knowledge of data quality principles and data governance practices., • Experience producing reports, dashboards, and exception logs., • Strong analytical and problem-solving skills., • Excellent attention to detail and accuracy., • Ability to communicate complex data issues clearly to a range of audiences., • Strong organisational skills with the ability to manage multiple priorities., • A collaborative approach and commitment to continuous learning and development. Why join RBH? This is a fantastic opportunity to develop your career within a growing Data & Insights function. You'll gain exposure to a wide range of data disciplines, including data quality, governance, reporting, analytics, and wider data management activities, while helping to deliver meaningful improvements that benefit the organisation and its customers. If you're passionate about data quality and want to make a real impact, we'd love to hear from you. What do we have to offer you? In addition to a competitive salary, you will benefit from: • 30 days annual leave plus bank holidays., • Option to buy up to 5 additional days annual leave., • An additional 5 days leave after 5 years' service., • Pension scheme with employer contributions matched up to 8%; death in service benefit., • Flexible smart working arrangements., • Healthcare cashback plan, virtual GP access and subsidised gym membership., • Employee Assistance Programme available 24/7., • Paid volunteering days., • Enhanced family-friendly policies. If interested, we encourage you to apply as soon as possible, as we review applications as they are received, therefore we may close this vacancy earlier than advertised. Diversity, Inclusion & Belonging RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability and meet the minimum requirements of the role. Artificial Intelligence We recognise that AI can be a useful tool when preparing applications. However, all information, examples and achievements included in your application must be truthful, accurate and based on your own experience. The Company Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area. As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for. Putting People First: We listen with empathy, respond with compassion, and make it easy for our customers to access our services. Doing What We Say: We earn trust through honesty, integrity, caring and keeping our promises. Working As One: We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities. Delivering Quality: We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home. Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve

IT Support Manager £40,902 Rochdale Permanent, Full Time Contract: Full Time (36.25 hours per week), Permanent Shape and lead a high-performing IT support function Rochdale Boroughwide Housing is looking for an experienced and customer-focused IT Support Manager to lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity for a hands-on IT professional who combines strong technical knowledge with a passion for service excellence, continuous improvement, and team development. This is a full-time, permanent position based in Rochdale, therefore it is essential you are currently located within a reasonable commutable distance of Rochdale. We offer a flexible Smart Working approach, giving you the freedom to work where and when it best meets business and personal needs. What you'll be doing as our IT Support Manager • Leading and developing the IT Service Desk team to deliver a professional and responsive support service., • Managing the delivery of first and second-line IT support for a diverse user base., • Driving continuous improvement through analysis of service performance and customer feedback., • Overseeing incident escalation, problem resolution, and customer satisfaction., • Managing IT assets, hardware deployment, software licensing, and supplier relationships., • Administering and supporting key technologies including Microsoft 365, Active Directory, VMware, end-user devices, and mobile device management solutions., • Managing the ITSM platform, knowledge base, and service desk processes., • Supporting the transition of projects into operational support., • Coaching and developing team members to enhance technical capability and service delivery standards. About you You will be an experienced IT support professional with a strong understanding of service management principles and a track record of delivering excellent customer service. You will be confident leading teams, managing workloads, and driving improvements within a busy support environment. Essential experience and knowledge • Experience in IT support and service delivery., • Knowledge of Microsoft 365 administration and troubleshooting., • Experience with Active Directory, VMware, device management, and endpoint support., • Strong troubleshooting and problem-solving skills., • Experience analysing service performance and implementing improvements., • Ability to build effective relationships with colleagues, customers, and suppliers., • Experience coaching, mentoring, or developing team members., • Excellent communication and organisational skills. Qualifications • ITIL Foundation qualification., • GCSE English and Maths (or equivalent)., • Full UK driving licence. Why join RBH? This is a fantastic opportunity to make a genuine impact, helping to shape and modernise IT support services while developing a talented team and improving the experience for users across the organisation. You'll play a key role in delivering reliable, efficient, and customer-focused technology services that enable colleagues to work effectively every day. Apply today and help drive the future of IT service delivery In addition to a competitive salary, you will benefit from: • 30 days annual leave plus bank holidays., • Option to buy up to 5 additional days annual leave., • An additional 5 days leave after 5 years' service., • Pension scheme with employer contributions matched up to 8%; death in service benefit., • Flexible smart working arrangements., • Healthcare cashback plan, virtual GP access and subsidised gym membership., • Employee Assistance Programme available 24/7., • Paid volunteering days., • Enhanced family-friendly policies. If interested, we encourage you to apply as soon as possible, as we review applications as they are received, therefore we may close this vacancy earlier than advertised. Diversity, Inclusion & Belonging RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability and meet the minimum requirements of the role. Artificial Intelligence We recognise that AI can be a useful tool when preparing applications. However, all information, examples and achievements included in your application must be truthful, accurate and based on your own experience. The Company Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area. As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for. Putting People First: We listen with empathy, respond with compassion, and make it easy for our customers to access our services. Doing What We Say: We earn trust through honesty, integrity, caring and keeping our promises. Working As One: We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities. Delivering Quality: We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home. Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve

Dyad Artificial Intelligence Limited is seeking a Head of AI to lead a team that designs and operatises graph-integrated generative AI architectures for healthcare workflows.

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You will own end-to-end execution, drive intelligence capture, and commercialise AI insights across the services sales community.

Embrace the challenge of securing institutional blockchain infrastructure at scale, delivering intelligence-driven operational excellence across on-chain monitoring operations, and implementing cutting-edge detection capabilities for smart contract and digital asset security. As a Blockchain Intelli

Dow Jones in London seeks a Global New Business Director to drive growth for the Global Risk Insights team and to lead a high-performing, globally distributed sales group.You will craft a data-led go-to-market strategy for Dragonfly and Oxford Analytica and ensure revenue growth through rigorous pip

AI — The accounting intelligence platform.

This is a senior sales leadership role for someone with a strong track record in B2B SaaS, data, business intelligence or information services, who understands how to sell complex, subscription‑based products to enterprise customers. You will be comfortable operating in complex enterprise sales en

Dyad’s products are founded on our Semantic AI platform, combining knowledge graphs and generative AI to deliver grounded, explainable intelligence for healthcare workflows.

Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will lead major client relati

Principal Consultant / Associate Director - Smart Buildings (Building Intelligence) – London / Birmingham / Bristol / Manchester / Leeds. Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. W

We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will lead major client relationships, grow the Building Intelligence proposition and pipeline, and influence opportunities beyond individual commissions. Depending on the needs of the role

We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. Lead major client relationships, grow the Building Intelligence proposition and pipeline, and influence opportunities beyond individual commissions. Principal Consultant / Associate Director -

Depending on the needs of the role and your strengths, you may lead as a subject‑matter expert, a people manager, or by leading a Building Intelligence team or vertical. Principal Consultant / Associate Director - Smart Buildings (Building Intelligence) - London / Birmingham / Manchester / Leeds /

Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. Lead major client relationships,

Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will lead major client relati

Principal Consultant / Associate Director - Smart Buildings (Building Intelligence) – London / Birmingham / Bristol / Manchester / Leeds. Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. W

British University Vietnam invites experienced candidates with international qualifications to apply for the following academic and teaching positions for the School of Computing and Innovative Technologies, specialised in Data Science and Artificial Intelligence. Computer Science, Data Science, Art