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Food & Beverage Manager Lead and develop a high-volume, multi-outlet F&B operation We are looking for an experienced and commercially focused Food & Beverage Manager to take ownership of a busy, multi-outlet operation serving a large and varied customer base. This is a senior, hands-on position with responsibility for the day-to-day running, performance and continued development of the entire food and beverage operation. The role covers everything from café and restaurant service through to grab-and-go outlets and seasonal or event catering. You will be responsible for maintaining excellent standards while identifying opportunities to improve efficiency, profitability and the overall customer experience. This position would suit an experienced hospitality operator who enjoys working in a fast-paced environment and is ready to take genuine ownership of an F&B department. The Role: Manage a high-performing F&B operation Take overall responsibility for food and beverage services, ensuring consistent standards of quality, speed and customer service across: • Café and restaurant operations, • Grab-and-go outlets, • Seasonal catering, • Event and function catering You will ensure the operation performs effectively throughout both busy and quieter periods, adjusting staffing, service and resources according to demand. Improve commercial performance You will have clear responsibility for the financial and commercial performance of the F&B operation, with particular attention to: • Increasing spend per head, • Improving gross margins, • Controlling food and operating costs, • Maximising labour efficiency and productivity, • Reducing waste, • Improving stock management and purchasing You will be expected to identify areas for improvement and put practical strategies in place to increase profitability and overall performance. Lead by example and develop the team This is a hands-on management role. You will be visible and involved during busy trading periods, setting standards and supporting your team when required. Alongside this, you will be responsible for: • Developing supervisors and team leaders, • Building a strong management structure, • Increasing the capability and confidence of the wider team, • Improving staff engagement and retention, • Creating a team structure that allows the operation to run effectively without relying on you for every decision Develop the F&B offering Use sales information, customer feedback and operational insight to continually improve the offer. This could include: • Reviewing menus and pricing, • Improving customer flow and service speed, • Identifying opportunities for new products or services, • Introducing ideas that improve the customer experience while delivering a commercial return You will have an important role in ensuring the F&B operation continues to evolve and make a meaningful contribution to the wider customer experience. Seasonal and event planning Forward planning will be an important part of the role, particularly around busy trading periods, holidays and events. You will ensure: • Staffing levels are appropriate for anticipated demand, • Stock and purchasing are planned effectively, • Service models are suitable for expected volumes, • The operation is fully prepared for peak periods, • Feedback and lessons from previous periods are used to improve future performance About You We are looking for an experienced F&B professional with a background in high-volume hospitality, leisure, visitor attractions or a similar customer-focused environment. The successful candidate will ideally be someone who: • Is a confident, hands-on leader who enjoys being involved in the operation, • Has experience managing multiple outlets or a high-volume F&B environment, • Has strong commercial awareness and understands how to improve profitability, • Can demonstrate a history of improving operational performance, • Has experience managing and developing large teams, including seasonal employees, • Is comfortable working with sales, labour and operational data, • Can remain calm, organised and decisive during busy periods, • Has the ability to balance customer service with commercial objectives The Working Environment The operation is highly seasonal and can be significantly influenced by customer demand, school holidays, weekends, events and weather conditions. As a result, the role can be fast-paced and demanding, particularly during peak periods. It is also an opportunity for an experienced manager to have a visible impact on the performance and development of the department. In return, the role offers: • A varied position with significant responsibility, • A predominantly daytime-focused operation, • The opportunity to work in a busy, customer-focused environment, • Genuine autonomy to develop and improve the F&B operation, • The opportunity to make a direct commercial impact, • Potential to progress into wider operational leadership Experience & Qualifications, • Proven experience as a Food & Beverage Manager or in a senior F&B leadership position, • Experience within high-volume hospitality, leisure or visitor attractions is desirable, • Strong commercial and financial management skills, • Experience with stock control and purchasing, • Experience with forecasting and labour planning, • Proven ability to recruit, lead and develop teams, • Strong understanding of food safety and operational standards, • Level 3 Food Safety qualification, or equivalent, would be desirable Additional Information This is a full-time position and will require flexibility to work weekends, bank holidays and during key seasonal and peak trading periods. The successful candidate will need to be comfortable working in a busy environment where customer demand can fluctuate significantly and where strong organisation, leadership and commercial decision-making are essential. Working Hours & Flexibility This is a full-time role working 5 days out of 7, including alternate weekends. Bank holidays are considered normal working days, with this reflected in the 28-day annual leave allowance. For most of the year, the standard working hours are 9:00am–5:00pm, including a 30-minute unpaid break. During the school summer holidays, these hours extend to 9:00am–6:00pm to support increased visitor numbers and operational demand. There will also be an expectation to cover approximately one 6:00pm finish per week to support after-school play sessions. Throughout the year, there are a small number of evening events, including: • Two fireworks evenings in October, • Four camping weekends during July and August, • A small number of adult-only evening events You would not be expected to work every event, but F&B management cover will need to be provided across all events. These events are not generally late-running, with most finishing around 8:00pm–9:00pm, and the latest finishes expected to be around 11:00pm for adult evenings. JBRP1_UKTJ

Group Estates Manager - The Venues Collection | Full-Time / Permanent Competitive Salary + excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall Purpose of the Role To enhance the customer experience and reputation of The Venues Collection by effectively managing the Estates Team, Equipment, Resources and Third-Party Suppliers to ensure that Estates Operations are conducted in accordance with all Statutory Requirements, Company Policies and Health & Safety Procedures. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Group Estates Manager - The Role • To promote a safety culture and ensure the Estates Team and Third-Party Contractors are aware of and operate in accordance with Company Safety & Environmental Procedures at all times., • To ensure the delivery and quality of Estates Operations, are conducted in line with Company Policies, Procedures and External Accreditations e.g. ISOQAR, NICEIC, REFCOM, GasSafe., • To develop the competencies within the Estates Team to increase the ability of the Team to Self-Deliver Maintenance and Repair Operations. Each venue to have a preventative maintenance plan in place., • To develop the Estates Team Procedures, Processes and Documentation and to improve the efficiency of the team and improve reporting, record keeping and safety performance., • To develop an Estates Documentation Library to ensure inspection, maintenance and repair records are readily available for verification and audit purposes., • To Manage the Estates Team and Third-Party Contractors to ensure Estates Team Operations are performed to a consistent high quality across the Venues Collection., • To ensure all inspection, maintenance and repair operations are completed and reports submitted within the stipulated time scales., • To ensure asset lists and maintenance plans for the Venues Collection are kept up to date and reviewed to ensure maintenance of assets is done efficiently., • To manage & analyse the CAFM/PPM system data to optimise the efficiency of the FM operation., • To produce a monthly report to the Managing Director outlining performance of the Estates Team and Third-Party Contractors., • To ensure that all accidents and incidents are correctly reported and recorded on AIR3 in a timely manner., • To ensure the Estates Team Operations continually improves in all areas of the operation - Quality, Cost, Delivery & Safety., • To work flexibly and attend management and site meetings, training courses & networking events as required., • To manage the condition and security of any site and assets that are no longer trading., • To comply with any reasonable requests made by your Line Manager., • To assist with the capital expenditure programme when required., • To champion CSR for The Venue Collection and support sites where needed. What we're looking for • An enthusiastic individual with a drive & passion for leading within a Hard Services environment., • Full time served City and Guilds Mechanical or Electrical apprenticeship., • Good technical understanding of Mechanical and Electrical systems including PPM, Reactive Maintenance and Fault Rectification., • Able to assist the Estates Team with a hands-on approach when required., • An outstanding communicator, able to liaise confidently with colleagues and lead, engage & develop team members., • Knowledge & experience of developing and implementing results orientated Hard Services strategies., • Experience of working within and supervising a Workplace Safety Management System., • Hold NEBOSH General Certificate and/or NEBOSH Construction Certificate., • Technical Member of IOSH (TechIOSH), • Good numeracy skills with the ability to analyse & interpret Management data., • Able to work flexibly in line with business requirements including attending off site meetings and internal and external networking events as appropriate., • Use a range of communication skills and techniques to promote collaboration, build relationships and act tenaciously in challenging situations to achieve agreeable outcomes., • Manage change and improvement to support the contracts and the wider business and promote the sharing of ideas and best practice across the portfolio., • Monitor and optimise Estates Team performance with the resilience and flexibility to work at pace and adapt to change quickly to business needs., • Project and Life Cycle Management experience, • NEBOSH Diploma in Health & Safety or willing to work towards, • Experience of Project tendering and qualified to Prince 2 or equivalent standard., • Financially astute and experienced in managing budgets., • Knowledge & experience of delivering year on year improvements in service delivery., • Experienced in the management of H&S systems., • Hold evidence of outstanding achievement in an 'Asset Management/Safety Critical' environment., • Manage the delivery of an outstanding service, retain clients and consumers and develop new business., • Develop medium term plans for a specific team, within the close parameters of the Venues Collection strategy. What you'll get in return • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Private Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2407/439500/52445042/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Job Spec Be the driving force behind day-to-day F&B delivery across the whole site This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions. At my client, you'll take day-to-day ownership of F&B delivery across every outlet on site – café, restaurant, grab-and-go kiosks, and seasonal or event catering – serving over 250,000 visitors a year. You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development. This role is ideal for an experienced team leader or supervisor ready for their next step up – moving beyond a single outlet or shift to help lead operations across the whole F&B offering. What you'll be doing: Run the day-to-day across every outlet Take operational responsibility for F&B delivery across the site, not just one outlet: • Restaurant and café, • Grab-and-go kiosks, • Seasonal and event catering You'll move between outlets as needed, spotting and resolving issues before they escalate, and making sure standards stay consistent everywhere. Be the go-to person on the floor Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets: • Step in wherever the operation needs support, • Make fast, sensible calls on staffing, service, and stock, • Escalate to the F&B Manager when it genuinely needs their input Support commercial performance Play an active role in the commercial side of the operation: • Help drive spend per head and revenue across outlets, • Control waste and manage stock ordering and transfers, • Monitor labour and cost of sale, flagging concerns early, • Support monthly stock takes and back-office record keeping Build and lead the team across the site Take ownership of people management across all F&B outlets: • Recruit, induct, train and coach team members, • Manage the day-to-day rota to meet demand across outlets, • Address performance issues promptly and fairly, • Act as duty supervisor for F&B, and support other areas of the business when needed Uphold standards everywhere Ensure consistent standards across the whole F&B operation: • Food safety, hygiene and cleanliness compliance in every outlet, • Health & safety policies, risk assessments and audits, • Equipment checks, maintenance reporting, and timely fixes Support the F&B Manager to work strategically This role exists to take on the day-to-day operational load, allowing the F&B Manager to focus on strategy: • Deputise for the F&B Manager across the site when they're not on shift, • Handle routine decisions and escalations independently, • Feed back insight and ideas that help shape the wider F&B strategy What we're looking for You'll have some experience leading a shift or a team in a fast-paced hospitality or catering environment, and be ready to grow into a role with wider scope. We're particularly looking for someone who: • Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment, • Is a hands-on leader who's comfortable moving between areas during busy periods, • Is happy picking up commercial basics on the job – spend per head, cost control, wastage, • Can train, motivate and manage a small team, • Stays calm, organised and decisive under pressure, • Is keen to grow into a bigger, more varied role than a single-outlet position The reality of the role (and why it's rewarding) Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends and events. This creates a fast-paced, high-energy environment where strong day-to-day leadership has a direct and visible impact. In return, you'll benefit from: • A varied role with responsibility across the whole F&B operation, not just one outlet, • A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality, • The opportunity to work in a unique outdoor, family-focused environment, • Genuine scope to grow into broader operational or management responsibility Experience & qualifications, • Experience as a supervisor or team leader in F&B or hospitality, • Experience across multiple outlets or a multi-site operation would be helpful, but not a requirement, • Good organisational and communication skills, • Some exposure to stock control, forecasting or rota management is useful but not essential, • Ability to lead, motivate and support a team, • Level 3 Food Safety (or willingness to work towards it) desirable Working Hours & Flexibility This is a full-time role working 5 days out of 7, including alternate weekends. Bank holidays are considered normal working days, with this reflected in the 28-day annual leave allowance. For most of the year, the standard working hours are 9:00am–5:00pm, including a 30-minute unpaid break. During the school summer holidays, these hours extend to 9:00am–6:00pm to support increased visitor numbers and operational demand. There will also be an expectation to cover approximately one 6:00pm finish per week to support after-school play sessions. Throughout the year, there are a small number of evening events, including: • Two fireworks evenings in October, • Four camping weekends during July and August, • A small number of adult-only evening events You would not be expected to work every event, but F&B management cover will need to be provided across all events. These events are not generally late-running, with most finishing around 8:00pm–9:00pm, and the latest finishes expected to be around 11:00pm for adult evenings. As senior members of the team, both positions will also require a degree of flexibility to support occasional ad hoc events, training sessions, stock takes and other operational requirements when necessary. Contract type Permanent Hours Full time including weekends, primarily daytime with occasional evenings Salary £31,162.50 p.a. JBRP1_UKTJ

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

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Support the General Manager with inventory, budgets, and operational planning Lead and motivate front-of-house teams, maintaining energy and focus Assist with staff training and development Take ownership of key admin and paperwork tasks Uphold and represent the Compass Group UK&I brand professional

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