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  • Front of House Assistant
    Front of House Assistant
    hace 21 horas
    Jornada completa
    Belfast

    Front of House Assistant We are looking for a Front of House Assistant to join our team at Eden Locke, Edinburgh . Our teams bring our vision of soulful hospitality to life, creating memorable experiences for our guests across our locations in the UK and Europe. When and Where? 24 hours per week, over 3 days We believe in working flexibly, including flexibility around working days, weekends, bank holidays and working hours. About Eden Locke Eden Locke is a peaceful haven for sleeping, working and living, just minutes from Edinburgh’s main sights. Set behind a beautiful Georgian façade, our 72 apartments combine the comfort of home with thoughtful design and warm hospitality. About the Job As a Front of House Assistant , you will make sure our guests receive a warm and welcoming experience from arrival to departure. Your responsibilities will include: • Welcoming guests and supporting check ins and check outs • Handling bookings, payments and guest requests • Welcoming guests and helping in our F&B areas • Delivering food and drinks and keeping the space clean and inviting • Handling guest issues with a positive and solution focused approach • Supporting events and activations • Working flexibly across the hotel and supporting your colleagues • Following hotel, health and safety and brand standards What We're Looking For • Previous customer service or hospitality experience is preferred • Friendly, confident and professional communication • Good attention to detail and the ability to multitask • A positive, can do attitude and willingness to use your initiative • Comfortable working as part of a team • Confidence using IT systems Most importantly, we are looking for someone who is warm, proactive and genuinely enjoys creating great experiences for people .

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  • Assistant Chief Engineer
    Assistant Chief Engineer
    hace 4 días
    Jornada completa
    Belfast

    An exciting opportunity at a luxury hotel near Edinburgh Waverley station, which is currently looking for an Assistant Chief Engineer to join their team on a permanent basis. Job Duties Assistant Chief Engineer in supporting our Chief Engineer to ensure smooth day-to-day operations within the maintenance and engineering department. It is crucial that we work together to uphold the highest standards of safety, efficiency, and guest satisfaction throughout our operations. - Assisting in maintaining our building systems to ensure optimal functionality. - Ensuring full compliance with industry standards and internal regulations, including statutory requirements related to building operations. - Supporting health and safety standards to provide a safe environment for all occupants. - Ensuring that emergency lighting is tested and maintained in accordance with regulations. - Maintaining a comprehensive understanding of Legionella awareness and relevant health and safety legislation - Supervising and coordinating preventive maintenance work while conducting regular safety and maintenance inspections across the hotel. - Coordinating and supervising contractors to ensure services are delivered efficiently and to the highest quality under the guidance of our Chief Engineer Job Requirements Proven 3 years of experience as an assistant maintenance engineer in a luxury hotel environment (ideally qualified in plumbing or electrical engineering.) - Proficient use of maintenance and building management systems, - Extensive technical knowledge in air conditioning, plumbing, refrigeration, and boiler systems, - A strong commitment to delivering excellence and ensuring quality service in all interactions. - Teamwork Collaboration is essential for providing seamless service to our clients and ensuring that we meet our goals. - Excellent customer service skills, strong problem-solving abilities Job Location The assistant chief engineer will work near Edinburgh Waverley Station EH1 3EG, United Kingdom Job Offer Working with us provides access to the following benefits: Permanante £45k gross per annum 40 hours over five days including weekends Role will receive discretionary service charge (qualified estimate of £7k gross per annum) Occupational Pension Scheme Discounted rates across our collection of iconic hotels 50% discount on food and beverages 25% discount on Spa Treatments 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty, laundry of uniforms Social activities and events Recognition programs Annual awards Cycle to Work Scheme Local Retailer Discounts Employee Assistance Programme Team Structure • Reports directly to Chief Engineer Will support the management of: One supervisor Five permanent/One part-time engineers One administrator Four painters

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