Head of strategy jobs in DagenhamCreate job alerts

\n Up to £60,000 + up to 20% bonusHybrid - London (2 days per month in Romford) \n I'm hiring a Customer Experience Optimisation Manager to join a growing, tech-focused insurance business and take ownership of experimentation and optimisation across the full customer journey. \n This is a high-impact role, owning how the business tests, learns, and improves performance across marketing and digital channels. The company\n A modern, fast-growing travel insurance provider operating across multiple brands, focused on delivering strong customer experiences in a highly regulated space. \n They sit somewhere between a tech business and a traditional insurer - meaning fast-paced, data-driven, and highly commercial. The role\n You'll be responsible for building and owning the experimentation strategy across the business, working across marketing, customer experience, and product teams. \n This is not a narrow product analytics role - it's holistic experimentation ownership across all channels. What you'll be doing\n\n • Own the experimentation roadmap and CRO strategy across the full customer journey\n, • Design and run A/B tests across email, website, and direct marketing channels\n, • Identify customer pain points and define optimisation opportunities\n, • Work with UX, engineering, and marketing teams to implement tests and improvements\n, • Analyse results and turn findings into scalable business improvements\n, • Build frameworks for testing, measurement, and continuous optimisation\n, • Drive a culture of data-driven experimentation across the business\nWhat you bringMust-haves\n\n, • Strong experience working in CRO / experimentation / optimisation roles\n, • Proven experience owning an experimentation roadmap (not just contributing)\n, • Hands-on experience running A/B and multivariate testing at scale\n, • Experience identifying customer journey pain points and driving improvements\n, • Strong stakeholder skills - able to work across marketing, product, and tech\n, • Experience with experimentation tools (e.g. Optimizely, VWO, AB Tasty, etc)\nStrongly preferred\n\n, • Experience in insurance, financial services, telecoms, or regulated industries\n, • Experience across multiple channels (email, website, direct marketing)\n, • Background in conversion rate optimisation or digital performance\n, • Experience in fast-paced, commercial environments (e.g. retail, travel, eCommerce)\nNot the right fit if:\n\n, • You're a pure product analyst who only occasionally runs tests\n, • You haven't owned end-to-end experimentation strategy\n, • Your experience is heavily skewed toward reporting, not testing\nWhat they're looking for\n\n, • 5-6+ years' experience\n, • A confident, independent operator - able to own this function end-to-end\n, • Strong commercial mindset and focus on measurable outcomes\n, • Someone who can translate testing into real business impact\nThe team\n\n, • Reports into Head of Marketing / Customer Experience\n, • Works alongside marketing, CRM, UX, and product teams\n, • Dedicated CX function already in place - this role adds deep experimentation capability\nWhy this role\n\n, • Full ownership of experimentation across an entire business\n, • Opportunity to shape a CRO capability from the ground up\n, • High visibility across senior stakeholders\n, • Work in a fast-growing, modern insurance business\n, • Flexible hybrid working (only 2 days per month in office)\nPackage\n\n, • Up to £60,000 salary\n, • Up to 20% discretionary bonus\nInterview process\n\n, • Stage 1: Intro conversation\n, • Stage 2: Technical + presentation (experimentation focus)\n, • Final stage: Leadership discussion\n\n If you're someone who has owned experimentation end-to-end and wants a role with genuine autonomy and impact, this is a great opportunity. \n

Now in the market for a Pre-Construction Manager or a Senior Estimator looking to progress their career to join a principal contractor, specialising in Facade and Cladding Remediation projects, with experience and commercial acumen to spear head their commercial estimating team particularly in regards to façade remediation schemes \n A key appointment for the business, they are looking for someone with significant experience within the façade and cladding sector, particularly across fire remediation and recladding projects, who can take ownership of estimating, provide commercial leadership, and help drive the growth of the business. Experience is absolutely critical as they are looking for someone who can add real value from day one. \n You will have the ability to work to deadlines on multiple PQQs/Tenders and priorities, accordingly, organise and chase the teams in providing specific and bespoke information on the quality submissions. Liaising confidential at all levels, presenting, bidding and pitching to clients from tender invitation through to contract award. \n Location: Bexleyheath \n Salary: Negotiable depending on expectations and experience \n Core responsibilities, aswell as Leadership, Work Winning, Driving New Opportunities, Tender Development, Creating Compelling Offer, Post Tender: \n\n • Manage the start-to-finish bid process\n, • Manage virtual bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery\n, • To develop a clear win strategy for each bid and ensure win themes are clear, compelling, and bespoke\n, • Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer, for presentation to Senior Management Team in tender adjudication\n, • Risk tracking and management throughout the bid process\n, • Taking accountability for the written content - both in terms of content and presentation\n, • Manage the bid budget and monitor and report on overall performance against KPIs in our Pre-Construction / New Business meeting\n, • Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines\n, • Ensure on-time submission of compliant and commercially sound bids\n, • Co-ordinate and plan all client presentations required as part of the bid submission\n\n If you are interested in the above role and would like further information please apply today \n

Role Overview: \n The first point of contact for escalation of both internal and externally raised issues. Ensuring that the factory produces food that meets legislative, safety and quality standards though correct implementation of standards and customer codes of practice. Report the site KPI’s in defined meetings, driving towards improving audit scores and reducing customer complaints. Substitute for the Head of Technical. \n Coordinate all audits from a factory perspective, ensuring relevant corrective and preventative actions are put in place within the required timescales. \n Develop and maintain a robust online Quality System including Micro Standards, on Quor, that meets legal requirements and complies with customer Codes of Practice and Guidelines. \n You will be required to ensure that any expenditure within your control is in line with budgetary limits and approved by the budget holder. \n Act as a key member of the site’s internal audit programme, driving improvements and compliance. Coordinate with the Group Internal Audit manager to ensure audits are up to date and completed on time. \n Drive consistency of QA approach across shifts and actively encourage a positive, yet challenging, working relationship with the operations, hygiene and engineering teams. \n Effectively manage QA team members in a proactive manner on a daily basis. This may include but is not exhaustive to organising team meetings, undertaking performance reviews, completing team administration, managing ad hoc HR issues, recruitment and training/development activities. \n Key interactions with all internal disciplines. \n \n Key Responsibilities & Accountabilities: \n\n • Ensure the site’s quality & safety management system inc. quality manual and procedures are regularly maintained and reviewed to achieve continuous improvement.\n, • Coordinate the creation/ amendment and approval of procedures to ensure regulatory bodies/ customer requirements are interpreted, implemented, and achieved within the factory\n, • Lead the site HACCP team, ensuring food safety hazards are appropriately considered with robust control measures implemented. Ensure reviews are conducted to keep the HACCP system ‘live’ and relevant in line with NPD/ EPD, factory or equipment changes etc.\n, • Lead 3rd and 2nd party audits and visits as required e.g. BRC, EHO, customers. Ensure robust corrective and preventative actions, are logged on Quor, using RCA as appropriate, are implemented and submitted in line with timescales for external and/or internal audits to prevent reoccurrence\n, • Ensure a high standard of product safety, legality & quality assurance is maintained from goods intake through to dispatch of products via:\n\n a) Internal audits of GMP / HACCP / Hygiene / Glass & Hard Plastic/ Fabrication using Quor \n b) Effective pest control is delivered via contracted providers \n c) Product & WIP quality assessment \n d) Communication of trends and consequent actions for Technical KPIs \n e) Ingredient, environmental & product sampling & trend analysis \n Ensure QA Leads and Supervisors are trained and delivering internal/GMP/Hygiene audits. \n\n • Act as a key contact point for internal & external business customers regarding technical matters affecting product safety, legality & quality. Be the first point of escalation for any internal or external day-to-day issues\n, • Dictate and coordinate completion of factory-based actions using data provided by the technical services and laboratory teams for complaints, micro OOS and other factory related technical KPIs in order to continually drive improvement. Communicate actions and consequent results as appropriate to internal/ external customers via KPI/ Period reports or reviews\n, • Provide a cost effective & resource efficient factory technical function via:\n\n a) maintaining budgetary requirements for the factory technical department \n b) recruiting, managing, coaching & developing factory technical staff \n c) controlling structure and maintaining job descriptions \n d) implementing objectives, conducting PDPs and appraisals in line with the company’s technical strategy \n e) identifying training & development needs \n Ensure the QA teams are suitably skilled and continually developed to drive improvement within the factory environment. Conduct performance management/ disciplinarians/ other HR processes as appropriate \n\n • Ensure that all relevant legislations affecting food safety & legality are being followed on site\n, • Liaise with the NPD and Process team during product development & factory trials to ensure products can be produced to the agreed quality and safety standards. Analyse and approve microbial product shelf life, making suggestions to improve shelf life as required\n, • Liaise with factory-based teams I.e. Operations, Hygiene, Engineering, conducting regular audits/ reviews raising non-conformances on Quor, as appropriate, to challenge and drive improvement. Enable trending within the department for Non-Conformances, Concessions, GMP’s etc.\n, • Attend and contribute to internal and external forums as Food Safety and Quality subject matter expert\n, • Ensure all customer portals are updated promptly to close out actions with raised therein, e.g. site visit actions, consistency panel actions.\n, • Be directly involved with enquiries from local authorities e.g. EHOs, TSOs\n, • Effectively manage customer complaint or other technical OOS investigations from a factory perspective, liaising with the Group Technical Services team to produce investigation reports. Provide evidence/ information to facilitate corrective actions\n, • Conduct incident management for any internally or externally raised food quality, safety and legality issues, acting as a key member and deputy lead of the site’s crisis management team\n, • Manage and maintain up to date factory based technical risk assessments with focuses on foreign body, allergens, segregation inc. barrier control, and product integrity\n, • Contribute to the site’s Food safety culture plan as part of the technical management team\n, • Oversee the management and maintenance of factory-based systems e.g. packaging/ auto coding and checkweigher systems\n, • Ensure that all Health and Safety procedures are adhered to. Ensure that direct and indirect reports are trained in these procedures including risk assessments, and are made aware of the Company’s Health and Safety Policy\n\n \n Required Experience and Qualifications: \n\n • Formal qualification to HND standard or above in Food Technology or related discipline\n, • Experience in chilled food manufacturing environment, ideally ready meals\n, • Experience of dealing with major retailers\n, • Understanding of food legislation, particularly as regards legal labelling\n, • Understanding of retail COP’s relating to labelling standards and critical path (to launch) management\n, • Excellent communication skills, both written and verbal\n, • Experience in a retail customer facing role\n, • Knowledge of Quor would be beneficial but not essential\n\n \n Please note: This job description outlines the core responsibilities and duties of the role. It is not an exhaustive list, and the role may evolve over time to include additional tasks and responsibilities in line with business needs. \n

HR Manager | Romford | £65,000 | Hybrid Working | Professional Services \n \n Looking for an HR leadership role where you can influence, improve and genuinely make your mark? \n \n We’re recruiting an experienced HR Manager to join a growing, multi-site financial services organisation employing more than 500 people across five locations. Reporting to the Head of HR, you’ll lead and develop an established HR team of 5, including HR Business Partners and HR Administration. You’ll work closely with senior leaders to turn the people strategy into meaningful action, helping the business strengthen its culture, develop its leaders and support continued growth. \n \n This is a broad and visible position for someone who enjoys combining strategic thinking with hands-on leadership. You’ll have the opportunity to shape how the HR function operates, improve the employee experience and influence important commercial decisions. \n \n You’ll lead a responsive, commercially focused HR function that delivers a consistent and high-quality service across the Group. \n \n Your responsibilities will include: \n\n • Leading, coaching and developing the HR team, creating a collaborative and high-performing function.\n, • Partnering with the Head of HR and senior leaders to develop and deliver the people strategy.\n, • Providing trusted advice on complex people matters and commercial decisions.\n, • Leading organisational change, restructures, consultations and transformation programmes.\n, • Managing complex employee relations matters and minimising employment-related risk.\n, • Developing leadership capability through coaching, guidance and practical support.\n, • Leading workforce planning, talent management, succession planning and organisational development.\n, • Driving employee engagement, wellbeing, inclusion and retention initiatives.\n, • Supporting the development of reward and remuneration, including benchmarking, pay reviews and benefits.\n, • Developing HR policies, procedures and people initiatives that support business objectives.\n, • Using HR systems, workforce data and management information to identify trends and improve decision-making.\n, • Overseeing recruitment, onboarding, employer brand and the employee value proposition.\n, • Leading HR projects and continuous improvement initiatives.\n, • Overseeing the Group’s Health & Safety framework and supporting managers with their responsibilities across all locations.\n, • Deputising for the Head of HR and representing HR at leadership meetings when required.\n\n \n About you \n You may already be working as an HR Manager, or you could be an accomplished Senior HR Business Partner ready to take on broader team leadership and functional responsibility. \n \n You’ll need: \n\n • Proven experience in a senior generalist HR position.\n, • Previous experience managing, coaching and developing an HR team.\n, • Strong knowledge of UK employment law and HR best practice.\n, • Experience managing complex employee relations matters.\n, • A track record of supporting organisational change, restructures and consultation.\n, • Confidence partnering with and influencing senior stakeholders.\n, • Experience across talent, workforce planning, employee engagement and organisational development.\n, • An understanding of reward, salary benchmarking, pay reviews and benefits.\n, • Experience overseeing recruitment and talent acquisition activity.\n, • Confidence using HR systems and people data to support decisions.\n, • A practical understanding of workplace Health & Safety responsibilities and compliance - Essential\n, • CIPD Level 5 as a minimum\n\n \n Most importantly, you’ll be a credible and approachable HR leader who can balance commercial priorities with the needs of employees. You’ll be comfortable challenging constructively, introducing new ideas and taking ownership of delivery. \n \n If you’re ready to step into an influential HR leadership role where you can develop a team, shape the people agenda and see the impact of your work, we’d love to hear from you.

📝🏗️ Bid Writer/Manager – Construction / Built Environment 🛠️🦺 \n \n Salary: up to £80,000 + benefits (Private medical care) \n Hours: 08:00hrs - 17:00hrs \n Start: Immediate (willing to wait for notice period) \n Contract: Permanent / Full-Time – (Hybrid) 1 day WFH \n Location: East London - Barking \n \n \n 🚀 Culture Guru is partnering with an award-winning main contractor within construction refurbishment and fit-out. For 25 years they've been making a positive impact at the heart of communities across London and the South East, creating homes and places people are proud of, where they can live safely and thrive. They're now looking for a genuinely brilliant Bid Writer to help them win the work that makes all of that possible. \n \n \n 💫 This is not a role where you'll be quietly tidying up other people's words. Sitting at the heart of a dynamic bid team and reporting to the Head of Bid Management (and Managing Director), you'll work on every element of the bid writing process – producing bespoke, high-quality SQ and tender submissions. For many clients and consultants, you'll be the first person they meet from the business, and through your words you'll shape the impression they form of the company. \n \n \n ⭐ You'll be the person who can take a tricky tender question, break it down, identify the winning strategy, and write a response that's clear, compelling and scores top marks – answers an evaluator simply can't mark down. If you care about the craft of a well-argued submission and quietly raise the standard of everything you touch, you'll fit right in. \n \n \n 🤓 Responsibilities include (but are not limited to): \n \n\n • Writing bespoke, high-quality responses to SQs and ITT/tender questions – breaking questions down into their individual elements so every answer is clear, evidenced and scores top marks\n, • Translating technical information into proposals that both technical and non-technical audiences can understand, clearly communicating the key benefits of our response\n, • Liaising with clients and co-ordinating internal teams so submissions demonstrate a clear understanding of client requirements\n, • Understanding the evaluation criteria and rules of each tender, and identifying a "winning strategy" for every response\n, • Reading tender documents and completing a bid plan to ensure a conforming bid is submitted on time\n, • Producing compelling case studies and gathering additional evidence to support submissions\n, • Requesting tender-stage support from operational teams (programmes, method statements, risk assessments, site plans) and chasing it back in on time and to a high standard\n, • Supporting the daily management of tender clarifications so they reach the bid and estimating teams promptly\n, • Organising bid production so printing or uploading of final SQ and ITT documents always happens on time\n, • Maintaining the bid library, collating high-scoring responses, and helping manage the bid pipeline and references database\n, • Attending tender launch meetings and reviews for Director sign-off, and preparing and briefing tender interview presentations\n, • Obtaining detailed feedback on unsuccessful bids and implementing improvements from lessons learnt\n, • Supporting the marketing team with internal and external material, and championing the corporate tone of voice and style guide\n, • Building rapport with clients and consultants, and working to all company policies and procedures\n\n \n 😍 Ideal attributes of the successful candidate: \n \n\n • Demonstrable, creative writing skills – you're a genuinely strong writer who can make complex information clear, persuasive and easy to understand (essential)\n, • Educated to degree level or equivalent experience (essential)\n, • Excellent computer skills: advanced MS Word, strong Excel and PowerPoint, and a working knowledge of InDesign (essential)\n, • Brilliantly organised with strong time management – you prioritise well and see multiple concurrent bids through to completion\n, • Good business acumen and a clear focus on client satisfaction\n, • A thorough understanding of the bid process and experience of bids/tender writing in a fast-paced environment (desirable), including electronic tender platforms\n, • A clear, confident communicator who can influence at all levels and build genuine rapport with clients\n, • Accurate, methodical and detail-driven – reliable, empathetic and a real team player\n\n \n \n 🌟 This is more than just a job – it's a chance to join a long-established, values-led business that invests in its people, delivers work that genuinely matters to communities, and gives you the room to make the role your own. \n \n Apply now with your CV and take your next step with a contractor that genuinely puts its people – and its communities – first. 💚

Head Of Marketing - Fashion Brand. Lead the planning and delivery of brand activations, events and experiential marketing initiatives. This is a strategic leadership role, responsible for developing and executing the overall marketing strategy while leading a high-performing team across brand, digit

Head of R&D - Sensing Science Location: Dagenham, Essex (2-3 days onsite) Salary: £80,000-£90,000 + benefits An innovative, venture-backed technology company developing next-generation intelligence and sensing systems is seeking a Head of R&D to lead its sensing strategy and scientifi

HR Manager | Romford | £65,000 | Hybrid Working | Professional Services Looking for an HR leadership role where you can influence, improve and genuinely make your mark? We’re recruiting an experienced HR Manager to join a growing, multi-site financial services organisation employing more than 500 people across five locations. Reporting to the Head of HR, you’ll lead and develop an established HR team of 5, including HR Business Partners and HR Administration. You’ll work closely with senior leaders to turn the people strategy into meaningful action, helping the business strengthen its culture, develop its leaders and support continued growth. This is a broad and visible position for someone who enjoys combining strategic thinking with hands-on leadership. You’ll have the opportunity to shape how the HR function operates, improve the employee experience and influence important commercial decisions. You’ll lead a responsive, commercially focused HR function that delivers a consistent and high-quality service across the Group. Your responsibilities will include:Leading, coaching and developing the HR team, creating a collaborative and high-performing function.Partnering with the Head of HR and senior leaders to develop and deliver the people strategy.Providing trusted advice on complex people matters and commercial decisions.Leading organisational change, restructures, consultations and transformation programmes.Managing complex employee relations matters and minimising employment-related risk.Developing leadership capability through coaching, guidance and practical support.Leading workforce planning, talent management, succession planning and organisational development.Driving employee engagement, wellbeing, inclusion and retention initiatives.Supporting the development of reward and remuneration, including benchmarking, pay reviews and benefits.Developing HR policies, procedures and people initiatives that support business objectives.Using HR systems, workforce data and management information to identify trends and improve decision-making.Overseeing recruitment, onboarding, employer brand and the employee value proposition.Leading HR projects and continuous improvement initiatives.Overseeing the Group’s Health & Safety framework and supporting managers with their responsibilities across all locations.Deputising for the Head of HR and representing HR at leadership meetings when required. About youYou may already be working as an HR Manager, or you could be an accomplished Senior HR Business Partner ready to take on broader team leadership and functional responsibility. You’ll need:Proven experience in a senior generalist HR position.Previous experience managing, coaching and developing an HR team.Strong knowledge of UK employment law and HR best practice.Experience managing complex employee relations matters.A track record of supporting organisational change, restructures and consultation.Confidence partnering with and influencing senior stakeholders.Experience across talent, workforce planning, employee engagement and organisational development.An understanding of reward, salary benchmarking, pay reviews and benefits.Experience overseeing recruitment and talent acquisition activity.Confidence using HR systems and people data to support decisions.A practical understanding of workplace Health & Safety responsibilities and compliance - Essential CIPD Level 5 as a minimum Most importantly, you’ll be a credible and approachable HR leader who can balance commercial priorities with the needs of employees. You’ll be comfortable challenging constructively, introducing new ideas and taking ownership of delivery. If you’re ready to step into an influential HR leadership role where you can develop a team, shape the people agenda and see the impact of your work, we’d love to hear from you.

An exciting opportunity has arisen for a permanent Head of Health and Safety manager to join my client in their Redbridge site. Reporting to the Director of Sustainability and Corporate Governance you will be responsible for leading and delivering the organisation's health,safety and building strategy. the role ensures fill compliance with UK legislation and industry standards, including IS(phone number removed), the Building safety Act 2022, and BS 5975 (Temporary Works Procedures) Duties will include: Lead the development, implementation, and continual improvement of the ISO 45001 certified OH & S management System Ensure compliance with all ISO 45001 Clauses, including organisational context and stakeholder engagement, leadership and worker consultation, operational planning and control, management review and continual improvement Oversee internal and external audits Maintain document information and compliance recordsBuilding Safety Act 2022 Compliance Ensure compliance with Building Safety Act 2022 Provide strategic oversight for Higher Risk Buildings Liaise with the Building Safety regulatorDesignated Individual(DI) Be responsible for establishing and maintaining the competent temporary works Approve and monitor register Promote competency Audit compliance with BS 5975 Ensure risk assessment's and method statements adequately address temporary worksOther duties will include Manage the development of Health and Safety Team Ensure site health and safety and welfare audits Monitor and bring to the attention of the Director of Sustainability and Corporate Governance any Health,, safety and Welfare media portals including trade papers, websites, journals and similar portals for changes in legislation and innovations and to make other suggestions to improve the safety culture and systems within the company.To be considered for this role you will need to be a Chartered Member of IOSH and have experience in Social Housing both with New Build and Refurbishment. If you have the skills and ability to do this role, do not delay apply today

Role Overview The Cruise Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Vacancy Summary Job Title: Head of Health and Safety Job Type: Permanent Job Ref: #1423 Location: East London Start Date: ASAP (Interviews taking place late July) Salary: £90k-£110k (DOE) + travel allowance, healthcare, pension. Company & Project: A Top 100 Main Contractor based in East London are looking for an experienced Head of Health and Safety to join their successful business established for many decades. Our client works across diverse sectors including Commercial, Residential, and Mixed-Use, delivering projects with a focus on modern, safe construction methods across various build types including New Build, Refurbishment and Maintenance. Duties & Responsibilities: Lead the development and implementation of the company's Health & Safety strategy Promote a positive safety culture across all projects, site delivery, and office teams Lead a team of up to five Health and Safety Managers who are working across the wider group. Ensure compliance with all relevant legislation, CDM 2015 regulations, and industry best practice Provide expert guidance to senior leadership, board-level directors, and operational teams Act as a senior leader and role model, championing health & safety. Work in collaboration with the wider group on shared initiatives and support the Group Directors. Build capability, encourage new thinking, and lead a high performing, forward-looking function. Drive a strong, values-led safety culture that prioritises engagement, collaboration, and continuous improvement. Embody the company's successful Health and Safety culture and remain dedicated to a safety-first environment. Establish and maintain relationships with external regulatory bodies, including the HSE Desirable Experience: Proven experience in a senior Health & Safety leadership role within a UK main contractor Strong knowledge of UK Health & Safety legislation, building safety acts, and major project risk profiles A confident communicator with the ability to influence, challenge, and collaborate at all levels Extensive experience managing a team of regional safety managersQualifications & Skills: A Chartered Member of IOSH (CMIOSH) and a NEBOSH National Diploma in Occupational Health and Safety (or equivalent NVQ Level 6). Valid CSCS card. Application Process: If you would like more information on this Head of Health and Safety position or any other vacancy please email your current CV through Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency

HR Manager | Romford | £65,000 | Hybrid Working | Professional Services Looking for an HR leadership role where you can influence, improve and genuinely make your mark? We're recruiting an experienced HR Manager to join a growing, multi-site financial services organisation employing more than 500 people across five locations. Reporting to the Head of HR, you'll lead and develop an established HR team of 5, including HR Business Partners and HR Administration. You'll work closely with senior leaders to turn the people strategy into meaningful action, helping the business strengthen its culture, develop its leaders and support continued growth. This is a broad and visible position for someone who enjoys combining strategic thinking with hands-on leadership. You'll have the opportunity to shape how the HR function operates, improve the employee experience and influence important commercial decisions. Why consider this opportunity? Lead and develop an established HR team. Work directly with senior leaders across the organisation. Influence the wider people strategy and future direction of HR. Take ownership of varied projects across change, talent, reward and engagement. Join a successful, growing business with a strong employee-focused culture. Benefit from hybrid working and an excellent overall package. The role You'll lead a responsive, commercially focused HR function that delivers a consistent and high-quality service across the Group. Your responsibilities will include: Leading, coaching and developing the HR team, creating a collaborative and high-performing function. Partnering with the Head of HR and senior leaders to develop and deliver the people strategy. Providing trusted advice on complex people matters and commercial decisions. Leading organisational change, restructures, consultations and transformation programmes. Managing complex employee relations matters and minimising employment-related risk. Developing leadership capability through coaching, guidance and practical support. Leading workforce planning, talent management, succession planning and organisational development. Driving employee engagement, wellbeing, inclusion and retention initiatives. Supporting the development of reward and remuneration, including benchmarking, pay reviews and benefits. Developing HR policies, procedures and people initiatives that support business objectives. Using HR systems, workforce data and management information to identify trends and improve decision-making. Overseeing recruitment, onboarding, employer brand and the employee value proposition. Leading HR projects and continuous improvement initiatives. Overseeing the Group's Health & Safety framework and supporting managers with their responsibilities across all locations. Deputising for the Head of HR and representing HR at leadership meetings when required. About you You may already be working as an HR Manager, or you could be an accomplished Senior HR Business Partner ready to take on broader team leadership and functional responsibility. You'll need: Proven experience in a senior generalist HR position. Previous experience managing, coaching and developing an HR team. Strong knowledge of UK employment law and HR best practice. Experience managing complex employee relations matters. A track record of supporting organisational change, restructures and consultation. Confidence partnering with and influencing senior stakeholders. Experience across talent, workforce planning, employee engagement and organisational development. An understanding of reward, salary benchmarking, pay reviews and benefits. Experience overseeing recruitment and talent acquisition activity. Confidence using HR systems and people data to support decisions. A practical understanding of workplace Health & Safety responsibilities and compliance - Essential CIPD Level 5 as a minimum Most importantly, you'll be a credible and approachable HR leader who can balance commercial priorities with the needs of employees. You'll be comfortable challenging constructively, introducing new ideas and taking ownership of delivery. If you're ready to step into an influential HR leadership role where you can develop a team, shape the people agenda and see the impact of your work, we'd love to hear from you. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Hill & Hill Recruitment are working with a leading specialist contractor operating across the fire safety, remediation and building safety sectors. Due to continued growth and a strong pipeline of secured and upcoming projects, our client is looking to appoint a Senior Estimator / Head of Estimating to lead their pre-construction estimating function. This is an excellent opportunity for an experienced estimating professional looking to take ownership of the estimating department, drive tender strategy and play a key role in the continued growth of a highly respected specialist contractor. The successful candidate will oversee the pricing and submission of a diverse range of projects including fire remediation works, passive fire protection, fire door installations and replacements, compartmentation, life safety systems and wider building safety upgrades. The Role • Lead the estimating function, managing the tender process from enquiry through to submission., • Prepare accurate cost estimates and commercially competitive tender submissions., • Review drawings, specifications, surveys and tender documentation., • Carry out detailed take-offs and pricing exercises., • Obtain, negotiate and evaluate supplier and subcontractor quotations., • Develop tender strategies that maximise profitability while remaining competitive., • Identify project risks, opportunities and value engineering solutions., • Work closely with clients, consultants, design teams and senior management throughout the pre-construction process., • Provide leadership and mentoring to junior estimators as the team continues to grow., • Support commercial and operational teams during project handover to ensure successful project delivery., • Contribute to business development activities, framework submissions and strategic bids. Requirements • Proven experience as a Senior Estimator, Lead Estimator or Head of Estimating within fire remediation, passive fire protection, fire doors, life safety systems or a related construction sector., • Strong commercial awareness with a proven track record of winning profitable work., • Excellent knowledge of building safety legislation, fire compliance and remediation projects., • Ability to interpret technical drawings, specifications and survey reports., • Experience leading complex tenders and managing multiple bid opportunities simultaneously., • Strong leadership skills with the ability to mentor and develop estimating teams., • Excellent communication, negotiation and stakeholder management skills., • Highly organised with exceptional analytical and numerical abilities., • Proficient in Microsoft Office and estimating software. What's on Offer • Highly competitive salary and comprehensive benefits package., • Opportunity to lead and develop the estimating function within a growing specialist contractor., • Strong pipeline of secured projects across London and the South East., • Genuine opportunity to influence business growth and tender strategy., • Long-term career progression into senior leadership., • Collaborative, supportive and forward-thinking working environment., • The opportunity to deliver projects that make a significant contribution to improving building safety and compliance. For further information or to apply, please contact Hill & Hill Recruitment in complete confidence

You will work closely with the Head of Legal to deliver strategic projects, manage budgets, and drive data-driven governance in a fast-paced, professional services environment. Knight Frank is seeking a Deputy Head of Legal for a 13-month Fixed Term Contract. The role leads the in-house Legal Team,

You will establish robust data governance, drive strategy and architecture, and serve as a strategic adviser to Markets leadership while coordinating roadmaps, requirements, and measurable outcomes for success. Citi in London and New York seeks a senior leader to head Business Data & Technology Mana

Citi Services in London seeks a Director, Client Content Lead– Client Advisory to own end-to-end content strategy for Partnership & Innovation and emerging commerce. Lead a content team, collaborate across Sales, Product, Marketing, Legal and Compliance, and deliver high-quality output in a hybrid

Citi is seeking a senior Client Content Lead within the Client Advisory team to own end-to-end content strategy for P&I and Innovation, spanning Digital Assets, Client Advisory, Partnerships, Investments, and Emerging Commerce.

WPP in London seeks a leader to own the strategic development and commercial growth of the Onefluence advocacy and influencer partnership across markets.

Lua is hiring a Head of Growth to own the activation-to-paid lifecycle for Workspaces, starting from the first signup and expanding into teams and enterprises.

You will build scalable systems, mentor managers, and partner with senior stakeholders to shape the future of Harvey's legal technology platform.

Imperial Brands PLC is seeking an experienced Enterprise Data Platform Lead to define and drive the strategy, performance and evolution of our Enterprise Data Platform.

Sainsbury's is recruiting a Head of Finance Systems to lead the Finance Systems team, shaping strategy and governance across finance platforms.

Head of Loyalty Strategy and Proposition - Strategy Consultant. The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. Monitor competitive developments and loyalty innovation to keep us ahead of market.

Head of Legal - Privacy & AI to lead our global privacy and AI legal strategy across multiple markets.

Tillo is seeking a Head of Revenue Operations to mature and lead the RevOps function during a critical growth phase. You will transition a strong team into a strategic, data‑driven partner capable of accurate forecasting and Lead‑to‑Cash optimization. The role sits at the heart of a B2B SaaS e

A leading cryptocurrency investment firm in the UK seeks an experienced Head of Exchange to drive the operational and strategic direction of its trading platform. This position offers a collaborative work environment with opportunities for personal development, including flexible work policies and a

PhlexGlobal is seeking a Head of IT to lead technology strategy and operations across the UK, US and Poland. Based in Poland or the UK, it offers remote work with global scope.

Barrington James is assisting a global pharmaceutical company in appointing a Director, Epidemiology & Evidence Strategy to lead epidemiology across late-stage assets. This senior scientific leadership role shapes the evidence strategy underpinning regulatory submissions, risk management, and lifecy

Michael Page is seeking a Head of Finance in London to lead financial planning, budgeting and reporting for a fast-growing FMCG business. You will own profitability, cash flow and strategic financial decisions, while managing finance, operations and cross-functional teams to ensure service levels an

Thames & Hudson, headquartered in London, seeks a senior IT leader to direct the IT function from our Central London base. You will drive technology strategy, oversee budgets and contracts, and coordinate international projects with our.

You will guide high-stakes cases, mentor a team of Immigration Advisers, and ensure best-practice compliance with Home Office regulations while driving client success.

Soho House & Co in London seeks a Head of Bars & Beverage, UK to lead development and execution of the UK beverage strategy across all Houses. You will oversee beverage programs, supplier relations, and operational standards while driving innovation and profitability to reflect our brand and member

Funko is seeking a Director of Paid Creative Strategy to lead the creative strategy for its DTC paid media footprint in London. Collaborating with the Acquisition, Content, and media-buying partners, you will align creative and spend strategy, drive performance, and build a knowledge base across cam

Head of Revenue to lead growth initiatives across Lead Generation, Marketing, and Sales.

Thames & Hudson, a London-based illustrated book publisher, seeks a Group Head of IT to lead the UK IT team and coordinate with international subsidiaries. The role is based in London with a minimum three days in the office and hybrid working; you will partner with global teams and drive secure, rel

Head of Communications and Public Relations. Solid understanding of digital and social media, analytics tools, and how to measure the impact of PR activities. Microsoft Word & PowerPoint, for executive comms, presentations, and strategy decks.

Guardian Jobs is seeking a Head of YouTube to set the vision and own the company’s entire YouTube ecosystem and its commercial impact. You will manage a vast network of channels and lead a high-profile leadership team, shaping strategic initiatives across the business. You will drive growth with d

Cititec is seeking a senior energy trader to set the strategic direction of the European power trading desk, leading an experienced team and driving commercial performance across UK Power and natural gas markets. You will shape strategy for a portfolio including batteries, PPAs and flexibility marke

Edenbrook, partnering with a leading Specialty Insurer within the Lloyd's Market, seeks a Head of Capital in Greater London.

Sokin is seeking an experienced Head of Legal to lead our legal function, shape the global strategy, and advise senior leadership across governance, commercial contracts, data protection, and regulatory matters in a fast-scaling payments environment.

Willis Re in London seeks Head of Specialty Analytics to lead a high-performing team shaping a leading technical stack, supporting brokers in complex transactions, and building a globally minded analytics function with commercial impact.

Vertical Aerospace seeks a senior aerospace leader to head Flight Test, reporting to the VP Prototype Programmes.

The Head of Content Strategy & Management is responsible for defining and delivering the content strategy and operating model for UK Corporate Bank (UKCB), translating business strategy, proposition priorities and growth ambitions into the content, collateral and sales-enablement capabilities requir

Responsible for leading the marketing strategy and execution for the iGaming company Chase the Scatter.

Barclays Bank PLC in London is seeking a Head of Content Strategy & Management within UK Corporate Bank. You will define and deliver the content strategy and operating model, translating business priorities into content, collateral and sales-enablement capabilities. You will own end-to-end content l

FD Business is seeking a Director of Community Strategy to lead the development of high-value B2B communities across platforms, events and digital channels. You will connect community strategy to revenue growth, product development and market positioning, while unifying efforts across editorial, eve

Marsden is seeking a commercially minded lawyer to join as Head of Legal at a pivotal growth stage.

Janus Henderson Investors is seeking a Head of AI to join the senior leadership team in London. You will shape the strategic direction of AI initiatives, drive innovation, and align AI goals with client outcomes across the firm.