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  • Supervisor
    Supervisor
    12 days ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    No experience
    Easy apply
  • Head Barista
    Head Barista
    2 months ago
    £14.8 hourly
    Part-time
    Molesey

    Location: St Mary’s Church East Molesey Hours: 16 – 20 hours per week (Term Time Only) Occasional weekend work required About the Role St Mary’s Church Café is looking for a friendly, confident, and community-minded Barista to join our team. The successful candidate will be passionate about creating a welcoming environment where people feel connected and valued. This role involves preparing high-quality drinks, providing excellent customer service, and helping to maintain the café as a warm and engaging community hub. The Barista will also support the day-to-day running of the café, including opening and closing procedures, and may assist in supervising volunteers during shifts. Key Responsibilities • Prepare and serve a range of speciality coffees, teas, and other beverages to a high standard., • Take customer orders and manage transactions efficiently to ensure a smooth and positive customer experience., • Provide warm, friendly, and attentive customer service, helping to foster a welcoming community atmosphere., • Assist with light food preparation as required., • Open and close the café in accordance with operational procedures., • Maintain high standards of cleanliness and hygiene, ensuring compliance with food safety regulations., • Contribute to an efficient and organised working environment., • Support and guide volunteers working during shifts when required., • Work occasional weekends as part of the rota. Person Specification Essential Skills and Attributes • Friendly, approachable, and confident when interacting with customers., • Ability to deliver excellent customer service and build positive relationships with regular visitors., • Comfortable working independently and taking initiative when needed., • Reliable and organised with good attention to detail., • Passionate about creating a welcoming community space. Desirable • Previous experience working in a café or hospitality environment (ideally at least one year), although this is not essential as training will be provided. Benefits • Term-time only working pattern., • 16 hours per week., • Ongoing training and development opportunities., • Opportunity for progression, with potential to develop into a Café Manager role within a short period of time.

    Immediate start!
    Easy apply