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Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Job: Tiktok Live Host \n Location: Uxbridge (Onsite) \n Employment Type: Full-time \n Experience: 1+ years \n Salary: Freelance \n \n About Us \n Keplin Group Ltd is a UK-based company owning 11 leading FMCG brands. With a strong presence in import and distribution, we deliver quality, innovation, and competitive pricing to customers across the UK and Europe. From product design and compliance to top-tier logistics, we provide end-to-end solutions that help businesses thrive in today’s dynamic market. \n \n Life at Keplin Group Ltd \n Our culture is one of our greatest strengths. We pride ourselves on fostering a collaborative, approachable, and inclusive environment where everyone feels part of a shared journey. Our team is made up of individuals from diverse backgrounds, united by a drive to excel and a commitment to being the best version of ourselves. If that resonates with you, we believe you’ll thrive here. \n \n The Role \n Keplin Group is expanding its social commerce team, and we’re looking for a confident, camera-ready TikTok Live Host to become the face of our live shopping experience. \n If you thrive on live interaction, love selling on camera, and know how to turn engagement into conversions — we want to hear from you. \n \n Key Responsibilities \n ✅ Host engaging, high-energy TikTok Shop LIVE sessions \n ✅ Showcase products, demonstrate features, and answer live questions \n ✅ Drive sales through confident presentation and strong calls-to-action \n ✅ Plan live schedules and talking points with our social and content teams \n ✅ Review live performance data and optimise for higher engagement and conversion \n ✅ Stay ahead of TikTok trends, live commerce strategies, and competitor activity \n ✅Manage product pins and time-limited flash sales throughout live broadcasts to boost engagement and sales \n ✅Execute in-stream merchandising tactics — pinning products and launching flash sales \n \n What We’re Looking For \n ✔ Proven experience hosting TikTok Shop Lives \n ✔ Confident, engaging, and natural on camera \n ✔ Sales-driven mindset with strong persuasion skills \n ✔ Solid understanding of TikTok and Seller Centre basics \n ✔ Energetic, reliable, and adaptable in a fast-paced environment \n \n Why You’ll Love Working With Us \n\n • Be part of a rapidly growing FMCG business\n, • Shape and grow our TikTok live commerce strategy\n, • Work with supportive, ambitious teams\n, • Real opportunity to make impact and grow your career\n, • Flexible Working Options\n, • Supportive Culture: Collaborative and inclusive – your voice matters\n, • Work–Life Balance: Quarterly team socials & events\n\n \n Additional Information \n\n • May require flexible working hours to support peak live shopping times.\n, • Studio-based or office-based live streaming, depending on business needs.\n\n \n If you need any adjustments during the application process, please contact us. You’ll also have the opportunity to let us know about any reasonable adjustments you may require at the interview stage when we reach out to schedule it. \n \n Recruitment Process \n 1. CV Screening – Our Recruitment Team will carefully assess your CV to ensure a fair and thorough evaluation of your experience and suitability \n 1. Initial Screening Call – A friendly conversation with our Recruitment Team to explore your background and discover what excites you about joining Keplin Group \n 1. First Stage Interview – A competency-based interview with our Hiring Managers, where you'll have the opportunity to showcase your skills and experience \n 1. Second Stage Interview – A deeper discussion with our Head of HR to align on values, vision, and your potential impact \n 1. Offer, Onboarding and Contract – We’ll reach out with a formal offer, begin your onboarding journey, and wrap things up with your official contract \n 1. Welcome to Keplin Group Ltd! – We’ll be counting down the days to your start date and can’t wait to celebrate your arrival \n \n 📩 Join a team that values innovation, ownership, and growth. \n Apply today and make your impact with Keplin Group! \n \n 📣 Know someone perfect for this role? Share this opportunity! \n #Hiring #Ecommerce #opentowork #KeplinGroup #Careers #NowHiring #TikTokJobs #LiveCommerce #SocialCommerce #EcommerceJobs #ContentCreator

Portfolio HR & Reward are delighted to be partnering with a highly successful, well-established organisation that continues to experience significant growth and transformation. As a result, they are now seeking an experienced Head of Reward to join their People leadership team. \n \n This is a newly created, organically grown role that offers a rare opportunity to shape and develop the reward function, influence business-wide people strategy, and grow alongside an ambitious organisation with exciting plans for the future. \n \n The Opportunity \n \n Reporting directly to the People Director, the Head of Reward will lead the organisation's total reward strategy, ensuring pay, incentives and benefits support business performance, attract and retain top talent, and enhance the overall employee experience. \n \n As the subject matter expert for Reward, you will take ownership of the full reward agenda, from salary frameworks and incentive schemes to benefits, governance and executive reporting. You'll work closely with senior stakeholders across People, Finance and Payroll, providing strategic insight and data-driven recommendations that influence key business decisions. \n \n Key areas of responsibility include: \n \n\n • Leading the organisation's reward strategy, ensuring compensation, incentives and benefits align with business objectives and support talent attraction and retention.\n, • Owning the annual reward cycle, including salary reviews, bonus and commission schemes, share plans and benefits renewals.\n, • Developing and maintaining reward frameworks, benchmarking and governance processes to ensure fair, competitive and compliant reward practices.\n, • Partnering with senior stakeholders across People, Finance and Payroll to provide reward insight, market intelligence and strategic recommendations.\n, • Driving reward integration across acquisitions while leading key governance activities, including gender pay gap reporting, pay transparency initiatives and remuneration committee support.\n\n \n Requirements \n \n\n • Extensive Reward leadership experience gained within a complex, fast-paced organisation.\n, • Hands-on experience managing share schemes, bonus and commission structures, and employee benefits programmes.\n, • Strong technical knowledge of UK reward legislation, governance and compliance requirements.\n\n \n Why Apply? \n This is an outstanding opportunity to join a growing organisation at an exciting stage of its journey. You'll have the autonomy to shape and evolve the reward function, work closely with senior leadership, and play a pivotal role in delivering a reward strategy that supports both business success and employee engagement.

HEAD OF PROCUREMENT \n \n WEST LONDON - 2 DAYS ON SITE, 3 FROM HOME - PERMANENT - BUILD THE PROCUREMENT FUNCTION \n \n £85,000 - £95,000 \n \n Are you a senior procurement leader who wants to own a function rather than inherit one? Do you get more out of building the strategy than working through someone else's flowchart? \n \n Hop To Talent are hiring a Head of Procurement for a group of companies. The group spends roughly £20m to £30m a year with third parties across materials, subcontractors, fleet, insurance and professional services, and it is now building a permanent, in-house procurement function. \n \n There is no complete contracts register and no embedded process waiting for you. The first job is visibility: what the group buys, from whom, on what terms and where the money is leaking. \n \n From there you design the strategy, harmonise suppliers across the business units and build a small team around you. \n \n WISH LIST \n \n\n • An experienced Procurement leader\n, • Commercially focused, with a business partnering, problem solving, can do mentality\n, • Good working knowledge of the Procurement Act 2023\n\n \n THE ROLE \n \n\n • Build and own the group procurement strategy across every entity and business unit\n, • Deliver a full spend analysis and category segmentation across works, goods and services\n, • Develop category strategies for the highest value and highest risk areas, including materials, subcontractors, fleet and insurance\n, • Harmonise suppliers group wide where it makes commercial sense, rather than running separate arrangements in each company\n, • Lead high value and complex tenders end to end, from specification and market engagement through to award and mobilisation\n, • Own compliance with the Procurement Act 2023, including procedure choice, frameworks, dynamic markets and transparency obligations\n, • Build and maintain a single, accurate contracts register with renewal, break and expiry dates actively managed\n, • Rewrite and embed procurement policy, thresholds, delegated authorities and approval routes so they are workable rather than bureaucratic\n, • Introduce contract management after award, including KPIs, service reviews and enforcement of agreed rates\n, • Close the gap between committed spend and what actually gets paid, so procurement is linked to the numbers rather than sitting offline\n, • Identify and deliver savings on addressable spend, and work with Finance to make sure they land in budgets\n, • Design, recruit and lead a small permanent team, and report on procurement to the leadership team and boards\n\n \n YOUR PROFILE \n \n\n • MCIPS qualified or equivalent (strongly desirable)\n, • Effective communicator - written and verbal\n, • Senior or head of function procurement experience with full ownership of a multi-category spend portfolio\n\n \n SALARY & BENEFITS \n \n\n • £85,000 to £95,000\n, • 25 days holiday\n, • Pension matched at 5%\n, • Salary sacrifice electric car scheme\n, • Two days a week on site in West London, three days from home\n

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

Head of Health and Safety Acton, London | Old Oak Common Station Competitive Salary + Car Allowance and Benefits Irwin and Colton have been exclusively engaged by Lindner Prater, the UK's leading specialist building envelope contractor, to recruit a Head of Health and Safety. This is a fantastic opportunity to join the business on one of the UK's largest infrastructure projects, based at the Old Oak Common hub, a key part of the HS2 programme. Lindner Prater is delivering specialist façade, roofing and building envelope works on this landmark project and is seeking an experienced health and safety leader to join the team. Lindner Prater forms part of the Linder Group, who operate globally and generates annual revenues in excess of £1 billion. The successful candidate will provide strategic and operational leadership, working closely with senior project teams, clients and supply chain partners to ensure health and safety remains at the forefront of project delivery. Responsibilities for the Head of Health and Safety will include: • Working closely with senior leadership teams and key stakeholders to develop, implement and report on a clear project health and safety strategy that continually adapts to changing work scopes and project risks, • Building strong relationships with key stakeholders including clients, contractors, subcontractors and regulatory bodies, • Driving a positive health and safety culture across the project through visible leadership and engagement, • Providing expert advice and guidance to project teams on health and safety matters and industry best practice The successful Head of Health and Safety will have: • Proven experience in a senior health and safety leadership role within major construction, infrastructure or engineering projects, • Experience working on large-scale, high-value projects with multiple stakeholders and complex supply chains, • Strong leadership skills with the ability to influence and engage senior management teams and operational personnel, • Excellent communication skills and a pragmatic approach to health and safety management For further information contact Luke O'Driscoll at or on 01923 937 096. Job reference LOD4751. Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website irwinandcolton.com.

The Head of Partnerships will manage key partner relationships, drive commercial engagement, and increase advertising spend.

Hays HR is delighted to be partnering with a large, high-performing organisation to recruit a Head of Organisational Development & Culture in West London. This is a newly created leadership opportunity, offering the chance to shape organisational culture, workforce capability and employee experience as part of an ambitious long-term people strategy. Employing a large and diverse workforce across multiple locations, our client is committed to becoming an employer of choice and creating an outstanding working environment where colleagues can thrive. Reporting to a senior People leader and working closely with executive stakeholders, you will provide strategic leadership across organisational development, culture transformation, leadership development and employee engagement. Key Responsibilities Lead the development and delivery of a long-term workforce and organisational development strategy. Conduct workforce capability and skills reviews, identifying future talent and development needs. Design and implement a comprehensive CPD framework, including digital and blended learning solutions. Develop and launch a scalable leadership development programme for current and future leaders. Drive organisation-wide culture change initiatives aligned to employee experience and organisational performance objectives. Partner with senior leaders to enhance engagement, wellbeing, attendance, retention and organisational effectiveness. Lead and support specialist Organisational Development and Employee Experience teams. Produce high-quality business cases, reports and recommendations for executive and board-level audiences.About YouWe are seeking an experienced and credible OD professional with a proven track record of leading large-scale organisational development initiatives within complex environments.You will be able to demonstrate: Significant senior-level experience in organisational development, learning and development, employee engagement and culture transformation. Experience designing and delivering leadership development and workforce capability programmes. A strong understanding of organisational culture and behavioural change methodologies. Proven success influencing senior stakeholders and driving strategic change initiatives. Experience leading employee engagement programmes, analysing insights and delivering measurable improvements. Strong people leadership skills with the ability to manage multiple priorities and complex projects. Educated to degree level or equivalent professional standing, with a track record of continuing professional development Chartered CIPD membership and/or a CIPD Level 7 Advanced Diploma in Strategic People Management or Strategic Learning and Development, or an equivalent professional qualification. A coaching, organisational development or learning-design qualification The Offer Salary of £53000 to £60,000 per annum (Potential market supplement for exceptional candidates) Generous annual leave entitlement of 37 days plus bank holidays and additional closure days. Excellent pension scheme. Employee wellbeing platform and Employee Assistance Programme. Staff discount schemes. Free parking across sites. Ongoing professional development opportunities. While the role will have flexibility, it will be based across 4 sites throughout West London/Middlesex and, as such, the majority of time will be on one of the sites. Hybrid requirements can be discussed but expectations of site presence. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Internal Communications Officer Harrow £250.00 per day PAYE + 28 days holiday (£65,000.00 per annum) Ongoing contract Hybrid Location: HA3 Role Reporting into the Head of Communications, you will be a key player in the Council’s Communications function Develop, implement and evaluate integrated communications strategies and solutions to promote and support Harrow’s services, policies and objectives, manage reputation, change behaviour and promote resident engagement. Uphold and promote the reputation of Harrow Council in traditional and digital media Advise senior officers, members, colleagues and external partners on a range of reputational and communications issues Work with senior officers and senior councillors, including the Leader and Portfolio Holders on public affairs and lobbying campaigns Contribute to the communications teams’ income generation targets Answer media enquiries in a timely fashion and effectively use the media to promote Council services, policies and objectives Play a key role in the production of high-quality promotional materials and Harrow’s main communications channels (internal and external) including the Harrow People magazine, MyHarrow enewsletter, social digital media, the website, intranet, yammer, and staff newsletter. Identify positive stories about the work of the council and its staff, through effective relationships across the Council and Members. Support/lead on the delivery of consultations corporately Act as the Council’s lead liaison with stakeholders’ communications teams Support the delivery of internal communications and staff engagement, reviewing staff feedback to assess the effectiveness of staff communications. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Head of Health and Safety Acton, London | Old Oak Common Station Competitive Salary + Car Allowance and Benefits Irwin and Colton have been exclusively engaged by Lindner Prater, the UK's leading specialist building envelope contractor, to recruit a Head of Health and Safety. This is a fantastic opportunity to join the business on one of the UK's largest infrastructure projects, based at the Old Oak Common hub, a key part of the HS2 programme. Lindner Prater is delivering specialist façade, roofing and building envelope works on this landmark project and is seeking an experienced health and safety leader to join the team. Lindner Prater forms part of the Linder Group, who operate globally and generates annual revenues in excess of £1 billion. The successful candidate will provide strategic and operational leadership, working closely with senior project teams, clients and supply chain partners to ensure health and safety remains at the forefront of project delivery. Responsibilities for the Head of Health and Safety will include: Working closely with senior leadership teams and key stakeholders to develop, implement and report on a clear project health and safety strategy that continually adapts to changing work scopes and project risks Building strong relationships with key stakeholders including clients, contractors, subcontractors and regulatory bodies Driving a positive health and safety culture across the project through visible leadership and engagement Providing expert advice and guidance to project teams on health and safety matters and industry best practice The successful Head of Health and Safety will have: Proven experience in a senior health and safety leadership role within major construction, infrastructure or engineering projects Experience working on large-scale, high-value projects with multiple stakeholders and complex supply chains Strong leadership skills with the ability to influence and engage senior management teams and operational personnel Excellent communication skills and a pragmatic approach to health and safety management For further information contact Luke O'Driscoll at or on (phone number removed). Job reference LOD4751. Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)

Our client, a growing FMCG distribution business, is seeking a Transport Manager to lead a multi-drop fleet operation across London. You'll oversee transport operations, fleet compliance, route optimisation and driver development, while driving efficiency, reducing driver turnover and supporting ongoing fleet growth. Client Details Our client is a rapidly growing FMCG distribution business based in Wembley supplying high-quality food products across the UK. Operating a fast-paced, multi-drop delivery network, the business is investing heavily in its transport infrastructure and is seeking an ambitious Transport Manager to lead and develop its fleet operation during an exciting period of growth. Description Reporting directly to the Head of Operations, the Transport Manager will take full responsibility for the day-to-day management of a fleet currently comprising 16 vehicles across London and Manchester, with further fleet expansion planned in the near future, including the addition of larger vehicles. Key responsibilities will include: Managing all transport operations across the fleet to ensure high levels of service and compliance. Leading, motivating and developing a team of drivers across multiple locations. Driving route optimisation initiatives to improve efficiency, reduce costs and enhance delivery performance. Working with existing route planning software whilst identifying opportunities for further improvement. Overseeing fleet maintenance, servicing schedules, inspections and vehicle availability. Ensuring compliance with Operator Licence requirements and all relevant transport legislation. Monitoring and reporting on transport KPIs including cost, utilisation, on-time delivery and driver performance. Managing transport-related incidents, escalations and operational challenges. Developing and implementing a structured driver training and onboarding programme. Reducing driver turnover through effective engagement, coaching and performance management. Supporting future fleet growth and operational scalability.Profile The successful candidate will possess: Previous experience in a Transport Manager role A valid Transport Manager CPC qualification (or recently obtained and ready to be named on an Operator Licence). Experience managing a multi-drop distribution operation. Strong knowledge of fleet management, vehicle compliance and transport legislation. Advanced Excel skills with the ability to analyse and report on key operational KPIs. Proven experience leading and developing driver teams. A proactive, hands-on management style with a continuous improvement mindset. Excellent organisational and problem-solving skills. Experience excel user and familiar with reportingDesirable: FMCG, food distribution or temperature-controlled logistics experience. Experience working within a growing or scaling operation.Job Offer Competitive salary of £45,000 - £55,000. Opportunity to play a key role in the growth and development of a rapidly expanding business. Significant autonomy and ownership within the transport function. Monday to Friday working pattern. Long-term career development opportunities within a growing organisationLogistics Distribution and Supply Chain

Our client, a leading Education provider in North West London is now seeking a Head of Organisational Development and Culture to lead a strategic transformation across the organisation. This permanent role offers a salary in the range of £53,000 to £60,000 pa and sits at a pivotal moment for the organisation. The successful candidate will design and deliver a coherent organisational development framework that builds leadership strength, transforms culture, and ensures the organisation's workforce is ready to deliver high-quality teaching and learning outcomes aligned with inspection frameworks and funding requirements. As Head of Organisational Development and Culture your role will include: Leading culture transformation and workforce capability programmes across a multi-site organisation, with measurable impact on engagement, retention and performance Designing and mobilising a scalable leadership development framework and future looking workforce strategy, translating strategic ambition into deliverable programmes Driving employee experience and engagement initiatives, including survey design, insight reporting and intervention measurement, working at pace with the Executive Management Team To be considered you will require: Significant senior-level experience in learning and organisational development, culture change or employee experience, with a proven track record of translating strategy into implemented programmes Demonstrated expertise in designing, procuring and delivering leadership development and workforce capability programmes for senior cohorts, including blended and digital learning approaches Experience leading culture-change and behavioural-development programmes in complex organisations, with evidence of influencing senior leaders and staff representatives Knowledge of apprenticeship funding and the Growth and Skills Levy, with the ability to assess how funding can be applied to learning, capability and talent-pipeline priorities in an education or employer-led learning context Proven capability in leading and managing people, delivering complex programmes at pace, and producing Board and Executive Management Team-ready papers, business cases and options analysis Degree-level qualification or equivalent professional standing, with evidence of continuing professional development Coaching, organisational development or learning-design qualification Up-to-date knowledge of contemporary learning and organisational development practice, with the ability to apply it within an education context Please note. The postholder will be required to work across multiple locations in the West London/North West London area. Hybrid working can be considered by agreement; however, the majority of working time is expected to be at the abovementioned sites

Business Development Manager Location: Office in the Heathrow area, so ideally within a reasonable commute Salary: £45k-£48k basic, plus commission, 22 days holiday plus Bank Holidays, NEST pension scheme (which can be upgraded). A company car will be supplied or an allowance will be paid, a phone and laptop are supplied. The Opportunity I am working in partnership with a long established (over twenty-five years) provider of manned guarding and associated services. They are high performing holders of Approved Contractor Status and hold NSI gold medal accreditation. Their aim was to provide high quality, bespoke staffed security services to demanding and discerning customers throughout the United Kingdom. They provide a large variety of internal and external Security Options including: Security Officers, Mobile Services, Graffiti Removal, Electronic Security, Remote Monitoring and a newly launched Cyber Security Training division. The sales department within the company has a very open culture and is geared towards sitting down as a team and finding the best strategy to secure the business. So, for example a BDM may have strong relationships or knowledge of a particular client, sector or geographical area, this knowledge would be utilised in the best possible way to win a contract. As a company they actively create leads although the incumbent will be expected to have their own contacts. They have created a culture within the business that has resulted in extremely stable and supportive operational and sales teams. The position has an annual sales target of £1 million. Commission is paid at 1% to target, 1% bonus for hitting target and 2% above target (this is open ended). What You’ll Be Doing They are currently looking for an additional Business Development Manager to join their sales team, which currently consists of a Head of Sales, a full-time BDM and a hybrid sales/operations manager. The selling area will be London and the Home Counties. They have an enviable portfolio of well-known clients that includes educational establishments (such as halls of residence), high-end offices, hospitals, local authorities, financial institutions, logistics and manufacturing companies, although over the years they have gained experience in most sectors About You • Candidates for the role must be industry experienced, currently working in a similar role or have done so in the last twelve months, • Possess at least two years manned guarding sales experience, • Have an excellent knowledge of the entire sales cycle from initial lead finding through to tendering and closing the sale., • Possess excellent client engagement, persuasion and communication skills., • Reside with commuting distance of their offices near Heathrow. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

At La Maritxu, we're passionate about crafting exceptional Basque Cheesecakes and delivering an unparalleled customer experience. Inspired by our Basque heritage, we embody the "Goxoa!" spirit meaning "delicious" or "sweet" which guides our values of Genuine Passion, Outstanding Service, Xcellence in Craft, Openness & Collaboration, and Adaptability & Agility. We're a growing team dedicated to quality, warmth, and continuous improvement, creating memorable moments for our customers in our London shop. Join us and be part of a dynamic environment where your leadership drives our success! Job Overview We're seeking a dynamic and commercially astute General Manager to lead our London shops. As the ultimate accountable leader, you'll oversee all aspects of operations, from people management and financial performance to product quality and customer satisfaction. This role is ideal for an ambitious individual with a passion for results, who thrives on building high-performing teams and ensuring our brand's reputation for excellence. Reporting to the Head of Operations, you'll deputise full responsibility for the shop's "family tree," driving growth, efficiency, and a positive team culture. Key Responsibilities Strategic Operations & Business Growth : Analyse financial reports, identify trends, and implement solutions to drive profitability, sales growth, and operational efficiency. Develop local marketing initiatives and promotions to boost brand visibility and customer footfall. Comprehensive People Leadership : Own the employee lifecycle, including recruitment, onboarding, training, performance management, and retention. Lead and inspire the team (Assistant Manager, Team Leaders, and Shop Assistants) to foster engagement, happiness, and high performance. Develop and maintain the shop's succession plan, delivering on People KPIs like staff turnover and internal promotions. Financial Management & Reporting : Manage P&L results, sales targets, labor costs, waste, cash control, and payroll. Conduct in-depth analysis to uncover opportunities for improvement and ensure financial policies are strictly followed. Brand & Quality Assurance : Uphold the highest standards in product quality, presentation, food safety, allergen compliance, and shop aesthetics. Act as the guardian of the La Maritxu brand, ensuring every customer interaction reflects our "Goxoa!" values. Supply Chain Coordination : Build strategic supplier relationships, optimise inventory to minimise waste, and forecast demand to align with sales trends and promotions. Crisis & Incident Leadership : Lead the team through challenges, from operational disruptions to emergencies. Develop protocols, train staff, and conduct post-incident reviews to enhance resilience. Daily Oversight : Ensure seamless shop operations, including opening/closing procedures, stock management, and the maintenance of a clean, inviting environment. Key Behaviours & Requirements Proven experience in a managerial role within retail, hospitality, or food service, with a track record of driving commercial success and team development. Strong leadership skills: Role model excellence, remain upbeat and positive, demonstrate an amazing work ethic, and lead with confidence under pressure. Commercially astute with financial acumen, attention to detail, and organisational prowess. Excellent communicator, curious learner, and passionate about achieving results. Alignment with our "Goxoa!" ethos: Genuine passion for craft, commitment to outstanding service, and adaptability in a fast-paced environment. Ability to work on-site 5 days a week in our London shop. Knowledge of food safety, health & safety regulations, and inventory management is essential. Why Join Us? Be the driving force behind a beloved brand's growth in London's competitive market. Opportunities for professional development in a supportive, collaborative team. Contribute to a culture of continuous learning and mutual support, where your success is tied to the team's. If you're a visionary leader with an unwavering drive for excellence, apply now to lead La Maritxu to new heights! We look forward to welcoming you to our team. TPBN1_UKCT

Our client is a leading London based recycling and waste management organisation supporting construction, commercial, local authority and waste-sector clients with sustainable resource management. They are seeking an experienced HR & People Coordinator to support the Head of HR & People with day-to-day HR administration and people-related activities across the business. The role will support the full employee lifecycle while contributing to HR projects, employee engagement and best practice. Key Responsibilities Manage HR administration including contracts, offer letters, Right to Work checks, references, probation, changes to terms and leaver processes. Coordinate the HR induction programme and maintain accurate employee records and HR systems. Support absence management, return-to-work meetings, medical referrals and workplace adjustments. Assist with disciplinary, capability and grievance processes, including minute-taking. Support recruitment activities including advertising, candidate screening, interview coordination and candidate feedback. Maintain accurate and up-to-date job descriptions and the job role library. Support employee engagement surveys and wider HR projects. Coordinate training and development administration, including apprenticeships, work experience and management training. Assist with the annual appraisal process. Maintain employee data and support HR reporting. Travel to other sites on an ad-hoc basis when required.Requirements Previous experience in HR administration, ideally within a multi-site organisation. Good knowledge of HR processes and practices. Experience using HR systems and producing HR reports. CIPD Level 3 or equivalent preferred. Experience in the construction/waste management sector - desirable The successful candidate must be able to drive and travel to other depot locations as required Good working knowledge of Microsoft Office, particularly Word, Excel and PowerPoint. Strong organisational skills and excellent attention to detail. Excellent communication and interpersonal skills. Professional, empathetic and confidential approach. Ability to prioritise workloads and meet deadlines. Proactive and collaborative approach with the ability to work independently.What We're Looking For A proactive and organised HR professional who can manage a varied workload. Someone who builds strong relationships and provides a professional and supportive service to employees and managers. Excellent attention to detail and the ability to handle confidential information. A flexible approach and willingness to support wider HR initiatives.This role is ideal for an experienced HR Administrator or HR Coordinator looking to develop their career within a growing, multi-site organisation. Pay/Salary: £30K - £35K per annum Location: LondonCavendish Recruitment Professionals Ltd is an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, race, age, sexual orientation, religion, or belief

The Bukola Group is partnering with a large, established organisation to appoint an experienced Head of HR into a key leadership position. This is a highly visible role leading the people agenda across a complex, unionised workforce. Reporting into the Executive Leadership Team, you will provide strategic and operational HR leadership, ensuring the delivery of a commercially focused people strategy while maintaining strong employee and industrial relations frameworks. The successful candidate will bring significant experience operating within a unionised environment and will be confident leading on complex employee relations matters, organisational change, and trade union engagement. The Role As Head of HR, you will lead the HR function, partnering with senior leaders to deliver people initiatives that support organisational performance, workforce engagement, and business objectives. You will be responsible for driving a proactive HR agenda while ensuring the organisation maintains effective employee relations practices and positive relationships with recognised trade unions. Key responsibilities include: Leading the HR function and providing strategic direction across all people-related activities Acting as the senior HR advisor to executive and operational leadership teams Developing and implementing HR strategies aligned to organisational objectives Leading employee relations and industrial relations activity across the organisation Building and maintaining effective relationships with trade union representatives and employee forums Providing oversight and guidance on complex and high-risk employee relations matters Leading organisational change programmes, restructures, workforce planning initiatives, and consultation processes Ensuring compliance with employment legislation and HR best practice Developing management capability through coaching, guidance, and leadership development initiatives Driving employee engagement, performance, talent, succession, and workforce development strategies Using people data and insights to identify risks, opportunities, and areas for improvement You will be a commercially minded HR leader with extensive experience operating within a complex, unionised environment. You will bring: Proven experience in a senior HR leadership role, such as Head of HR, or HR Director level Significant experience leading HR within a heavily unionised workforce environment Strong employee relations and industrial relations expertise, including engagement with recognised trade unions, redundancy work, and employment tribunals Experience leading organisational change, consultation, and workforce transformation programmes Excellent knowledge of UK employment law and its practical application A track record of influencing and partnering with senior leadership teams Strong leadership, coaching, and stakeholder management skills Experience managing and developing HR teams CIPD Level 7 or equivalent professional qualification What's on Offer Opportunity to lead and shape the people agenda within a large and complex organisation Significant exposure to senior leadership and strategic decision-making A broad and impactful remit covering both operational and strategic HR activity The chance to influence organisational culture, employee engagement, and workforce effectiveness Essential Requirement You must demonstrate substantial experience leading HR within a unionised environment, with a strong track record in employee relations, industrial relations, and trade union engagement

Interim Head of Education Planning West London | £600-£700 per day | Hybrid Working We are recruiting for an experienced Interim Head of Education Planning for a Local authority in West London, leading a key portfolio across School Organisation, Public Consultation and School Place Planning. Key Responsibilities Lead strategic School Organisation and Place Planning across the borough. Lead complex public and statutory consultation processes. Manage school organisation proposals including expansions, amalgamations, PAN reductions and changes to provision. Lead mainstream and SEND sufficiency planning. Use pupil forecasting and demographic data to inform future provision. Work closely with schools, communities, the DfE, senior officers and elected members. Provide strategic advice and reports for Cabinet, Scrutiny and senior leadership. Support education estate, resource and financial planning.About You We are particularly interested in candidates with: Senior-level local authority School Organisation / Place Planning experience. Strong experience of public and statutory consultation. Experience managing politically sensitive school organisation change. Excellent stakeholder and elected member engagement skills. Knowledge of education sufficiency, pupil forecasting and relevant statutory requirements. If you are interested in this role, click the apply button or contact Richard on (phone number removed) or for more information

We are seeking an experienced Head of Learning & Engagement to lead the organisation's learning, development and employee engagement agenda. One of the element’s of the role will be ownership of the organisation's employee app and digital learning environment, ensuring technology is used effective

Head of Public Fundraising & Engagement. Head of Public Fundraising & Engagement (9-Month Maternity Cover). NReporting to the Director ofDevelopment, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events,

We are seeking an experienced Head of Learning & Engagement to lead the organisation's learning, development and employee engagement agenda. One of the element’s of the role will be ownership of the organisation's employee app and digital learning environment, ensuring technology is used effective

Develop and implement communication strategies for a wide range of audiences.

All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Co

A good understanding of civils. The ability to work well as part of a wider team. The client aims to keep travel to within approximately one hour of home where possible, although this cannot be guaranteed.

A minimum of 6 months of paid UK care experience in the last 3 years. You will be part of a supportive and rewarding environment where your care, commitment and compassion truly make a difference. Ability to work independently and as part of a team.

Drive customer engagement through optimised social channels, affiliate partnerships, display ads, and email database growth. Are you passionate about digital marketing and fashion? Do you thrive in a fast-paced environment where creativity and collaboration are key? We're on the lookout for a Group

Plan, schedule, and coordinate service activities, including maintenance, repairs, overhauls, and commissioning of drive and propulsions systems, auxiliary equipment. Ensure efficient allocation of service engineers and technical resources to meet customer needs and contractual obligations. Monitor

We are looking for someone to work a maximum of 32. Our person-centred approach aims to encourage our service users in their aspirations, while supporting them to have the best quality of life. Carrying out person-centred assessments to identify housing support needs• Ensuring clear targets for ou

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society. Providing day-to-day trauma informed support set out in the childs care plan, to meet the childs day to day needs, promoting their safety and well-being and protecting them from harm includi

If you would like to have an informal discussion about this position, please contact Tamryn Nicol (Development Officer) at. As a Relief Extra Care Support Worker, you will have well-honed skills in positive communication and engagement, you will also demonstrate unconditional positive regard for all

Spinal injury & Autonomic Dysreflexia (AD).Personal care & complex care needs.Days & nights available – first shift Sunday night.Complex care experience essential.Reliable, compassionate and confident.Male/Female applicants welcome.Apply now if you have the required experience and are

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?. The support we offer is tailored to the individual

The Family Support Worker meets the allocated family on a regular basis and provides support and signposting through a bespoke programme of work, focused on the child or young person and their family's targeted needs.

A stimulating work environment full of opportunities to learn and develop. You will be expected to support people with a variety of needs, enabling them to live the lives they want. Co-creating opportunities for people to try new things and offering i.

As a Support worker, you will commit to Delivering care with our customers enabling them to live independently close to family and friends, supporting them with all aspects of daily living. The Roles and Responsibilities of the job:. To assist Client with all areas of personal care and hygiene.

PMVA certified(BILD aggregated), at least 6 months of UK work experience as mental health support worker, Enhaced DBS(Child & Adult)- registered on update service, valid right to work in UK.

Driver Essential (Full clean UK licence, 25+ for insurance purposes).Love the beach, fresh air and getting out and about? Turn that into a rewarding career.If you enjoy being active, spending time in the community and making someones day brighter, this could be the perfect role for you.As a Support

Salvation Army Homes is an organisation that provides a range of housing and support services to vulnerable people. Having secured a new contract, we are currently going through a period of change and have a vacancy for a Minoritised Women Support Worker at South West Surrey Refuge. We are looking f

Your role will be to support the management team in the local oversight of people supported across a community as well as in accommodation-based settings. We are seeking a motivated, enthusiastic, inclusive, organised and caring individual with forward-thinking qualities to support our service users

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs.You

We are recruiting Support Workers to provide high-quality, person-centred care and support to children with complex needs, including autism, learning disabilities, mental health needs, and behaviours that may challenge.Locations: Bristol, Cornwall, South Gloucestershire & Devon.Flexible opportun

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Annual leave increasing up to 30 days with length of service. They will work with customers to promote social inclusion and alongside other members of the team to pro

Be part of something extraordinary. You'll work a mixture of early shifts (7am-3pm), late shifts (2pm-10pm) and alternate weekends. Another day could be spent baking together, heading to the beach, visiting a theme park or simply enjoying a trip to the park after school.

Developing and leading the team to enable the tenants to have a high quality of life, and to be important and valued members of the local community. Are you passionate about delivering high quality, respectful, and person-centred care and support to individuals in Billingham, County Durham? Creative

We have work available across a variety of shift patterns, including early and late (plus a sleep in).

You will work across a variety of settings, including residential homes and secure units, providing consistent, compassionate, and professional support. Key Responsibilities Supporting children and young people with emotional, behavioural, and mental health needs Promoting a safe, structured,

Come and join one of the UKs largest providers in complex care.