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Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Portfolio HR & Reward are delighted to be partnering with a highly successful, well-established organisation that continues to experience significant growth and transformation. As a result, they are now seeking an experienced Head of Reward to join their People leadership team. \n \n This is a newly created, organically grown role that offers a rare opportunity to shape and develop the reward function, influence business-wide people strategy, and grow alongside an ambitious organisation with exciting plans for the future. \n \n The Opportunity \n \n Reporting directly to the People Director, the Head of Reward will lead the organisation's total reward strategy, ensuring pay, incentives and benefits support business performance, attract and retain top talent, and enhance the overall employee experience. \n \n As the subject matter expert for Reward, you will take ownership of the full reward agenda, from salary frameworks and incentive schemes to benefits, governance and executive reporting. You'll work closely with senior stakeholders across People, Finance and Payroll, providing strategic insight and data-driven recommendations that influence key business decisions. \n \n Key areas of responsibility include: \n \n\n • Leading the organisation's reward strategy, ensuring compensation, incentives and benefits align with business objectives and support talent attraction and retention.\n, • Owning the annual reward cycle, including salary reviews, bonus and commission schemes, share plans and benefits renewals.\n, • Developing and maintaining reward frameworks, benchmarking and governance processes to ensure fair, competitive and compliant reward practices.\n, • Partnering with senior stakeholders across People, Finance and Payroll to provide reward insight, market intelligence and strategic recommendations.\n, • Driving reward integration across acquisitions while leading key governance activities, including gender pay gap reporting, pay transparency initiatives and remuneration committee support.\n\n \n Requirements \n \n\n • Extensive Reward leadership experience gained within a complex, fast-paced organisation.\n, • Hands-on experience managing share schemes, bonus and commission structures, and employee benefits programmes.\n, • Strong technical knowledge of UK reward legislation, governance and compliance requirements.\n\n \n Why Apply? \n This is an outstanding opportunity to join a growing organisation at an exciting stage of its journey. You'll have the autonomy to shape and evolve the reward function, work closely with senior leadership, and play a pivotal role in delivering a reward strategy that supports both business success and employee engagement.

HEAD OF PROCUREMENT \n \n WEST LONDON - 2 DAYS ON SITE, 3 FROM HOME - PERMANENT - BUILD THE PROCUREMENT FUNCTION \n \n £85,000 - £95,000 \n \n Are you a senior procurement leader who wants to own a function rather than inherit one? Do you get more out of building the strategy than working through someone else's flowchart? \n \n Hop To Talent are hiring a Head of Procurement for a group of companies. The group spends roughly £20m to £30m a year with third parties across materials, subcontractors, fleet, insurance and professional services, and it is now building a permanent, in-house procurement function. \n \n There is no complete contracts register and no embedded process waiting for you. The first job is visibility: what the group buys, from whom, on what terms and where the money is leaking. \n \n From there you design the strategy, harmonise suppliers across the business units and build a small team around you. \n \n WISH LIST \n \n\n • An experienced Procurement leader\n, • Commercially focused, with a business partnering, problem solving, can do mentality\n, • Good working knowledge of the Procurement Act 2023\n\n \n THE ROLE \n \n\n • Build and own the group procurement strategy across every entity and business unit\n, • Deliver a full spend analysis and category segmentation across works, goods and services\n, • Develop category strategies for the highest value and highest risk areas, including materials, subcontractors, fleet and insurance\n, • Harmonise suppliers group wide where it makes commercial sense, rather than running separate arrangements in each company\n, • Lead high value and complex tenders end to end, from specification and market engagement through to award and mobilisation\n, • Own compliance with the Procurement Act 2023, including procedure choice, frameworks, dynamic markets and transparency obligations\n, • Build and maintain a single, accurate contracts register with renewal, break and expiry dates actively managed\n, • Rewrite and embed procurement policy, thresholds, delegated authorities and approval routes so they are workable rather than bureaucratic\n, • Introduce contract management after award, including KPIs, service reviews and enforcement of agreed rates\n, • Close the gap between committed spend and what actually gets paid, so procurement is linked to the numbers rather than sitting offline\n, • Identify and deliver savings on addressable spend, and work with Finance to make sure they land in budgets\n, • Design, recruit and lead a small permanent team, and report on procurement to the leadership team and boards\n\n \n YOUR PROFILE \n \n\n • MCIPS qualified or equivalent (strongly desirable)\n, • Effective communicator - written and verbal\n, • Senior or head of function procurement experience with full ownership of a multi-category spend portfolio\n\n \n SALARY & BENEFITS \n \n\n • £85,000 to £95,000\n, • 25 days holiday\n, • Pension matched at 5%\n, • Salary sacrifice electric car scheme\n, • Two days a week on site in West London, three days from home\n

Job: Tiktok Live Host \n Location: Uxbridge (Onsite) \n Employment Type: Full-time \n Experience: 1+ years \n Salary: Freelance \n \n About Us \n Keplin Group Ltd is a UK-based company owning 11 leading FMCG brands. With a strong presence in import and distribution, we deliver quality, innovation, and competitive pricing to customers across the UK and Europe. From product design and compliance to top-tier logistics, we provide end-to-end solutions that help businesses thrive in today’s dynamic market. \n \n Life at Keplin Group Ltd \n Our culture is one of our greatest strengths. We pride ourselves on fostering a collaborative, approachable, and inclusive environment where everyone feels part of a shared journey. Our team is made up of individuals from diverse backgrounds, united by a drive to excel and a commitment to being the best version of ourselves. If that resonates with you, we believe you’ll thrive here. \n \n The Role \n Keplin Group is expanding its social commerce team, and we’re looking for a confident, camera-ready TikTok Live Host to become the face of our live shopping experience. \n If you thrive on live interaction, love selling on camera, and know how to turn engagement into conversions — we want to hear from you. \n \n Key Responsibilities \n ✅ Host engaging, high-energy TikTok Shop LIVE sessions \n ✅ Showcase products, demonstrate features, and answer live questions \n ✅ Drive sales through confident presentation and strong calls-to-action \n ✅ Plan live schedules and talking points with our social and content teams \n ✅ Review live performance data and optimise for higher engagement and conversion \n ✅ Stay ahead of TikTok trends, live commerce strategies, and competitor activity \n ✅Manage product pins and time-limited flash sales throughout live broadcasts to boost engagement and sales \n ✅Execute in-stream merchandising tactics — pinning products and launching flash sales \n \n What We’re Looking For \n ✔ Proven experience hosting TikTok Shop Lives \n ✔ Confident, engaging, and natural on camera \n ✔ Sales-driven mindset with strong persuasion skills \n ✔ Solid understanding of TikTok and Seller Centre basics \n ✔ Energetic, reliable, and adaptable in a fast-paced environment \n \n Why You’ll Love Working With Us \n\n • Be part of a rapidly growing FMCG business\n, • Shape and grow our TikTok live commerce strategy\n, • Work with supportive, ambitious teams\n, • Real opportunity to make impact and grow your career\n, • Flexible Working Options\n, • Supportive Culture: Collaborative and inclusive – your voice matters\n, • Work–Life Balance: Quarterly team socials & events\n\n \n Additional Information \n\n • May require flexible working hours to support peak live shopping times.\n, • Studio-based or office-based live streaming, depending on business needs.\n\n \n If you need any adjustments during the application process, please contact us. You’ll also have the opportunity to let us know about any reasonable adjustments you may require at the interview stage when we reach out to schedule it. \n \n Recruitment Process \n 1. CV Screening – Our Recruitment Team will carefully assess your CV to ensure a fair and thorough evaluation of your experience and suitability \n 1. Initial Screening Call – A friendly conversation with our Recruitment Team to explore your background and discover what excites you about joining Keplin Group \n 1. First Stage Interview – A competency-based interview with our Hiring Managers, where you'll have the opportunity to showcase your skills and experience \n 1. Second Stage Interview – A deeper discussion with our Head of HR to align on values, vision, and your potential impact \n 1. Offer, Onboarding and Contract – We’ll reach out with a formal offer, begin your onboarding journey, and wrap things up with your official contract \n 1. Welcome to Keplin Group Ltd! – We’ll be counting down the days to your start date and can’t wait to celebrate your arrival \n \n 📩 Join a team that values innovation, ownership, and growth. \n Apply today and make your impact with Keplin Group! \n \n 📣 Know someone perfect for this role? Share this opportunity! \n #Hiring #Ecommerce #opentowork #KeplinGroup #Careers #NowHiring #TikTokJobs #LiveCommerce #SocialCommerce #EcommerceJobs #ContentCreator

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

OverviewWe're looking for a Senior Consultation, Engagement and Communication Officer to support our Highways Programme. Reporting to the Head of Communications, you will lead consultation, strategic communications and engagement activity that promotes key highways, transport and infrastructure proj

The Head of Partnerships will manage key partner relationships, drive commercial engagement, and increase advertising spend.

Senior Internal Communications Officer Harrow £250.00 per day PAYE + 28 days holiday (£65,000.00 per annum) Ongoing contract Hybrid Location: HA3 Role Reporting into the Head of Communications, you will be a key player in the Council’s Communications function Develop, implement and evaluate integrated communications strategies and solutions to promote and support Harrow’s services, policies and objectives, manage reputation, change behaviour and promote resident engagement. Uphold and promote the reputation of Harrow Council in traditional and digital media Advise senior officers, members, colleagues and external partners on a range of reputational and communications issues Work with senior officers and senior councillors, including the Leader and Portfolio Holders on public affairs and lobbying campaigns Contribute to the communications teams’ income generation targets Answer media enquiries in a timely fashion and effectively use the media to promote Council services, policies and objectives Play a key role in the production of high-quality promotional materials and Harrow’s main communications channels (internal and external) including the Harrow People magazine, MyHarrow enewsletter, social digital media, the website, intranet, yammer, and staff newsletter. Identify positive stories about the work of the council and its staff, through effective relationships across the Council and Members. Support/lead on the delivery of consultations corporately Act as the Council’s lead liaison with stakeholders’ communications teams Support the delivery of internal communications and staff engagement, reviewing staff feedback to assess the effectiveness of staff communications. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Business Development Manager Location: Office in the Heathrow area, so ideally within a reasonable commute Salary: £45k-£48k basic, plus commission, 22 days holiday plus Bank Holidays, NEST pension scheme (which can be upgraded). A company car will be supplied or an allowance will be paid, a phone and laptop are supplied. The Opportunity I am working in partnership with a long established (over twenty-five years) provider of manned guarding and associated services. They are high performing holders of Approved Contractor Status and hold NSI gold medal accreditation. Their aim was to provide high quality, bespoke staffed security services to demanding and discerning customers throughout the United Kingdom. They provide a large variety of internal and external Security Options including: Security Officers, Mobile Services, Graffiti Removal, Electronic Security, Remote Monitoring and a newly launched Cyber Security Training division. The sales department within the company has a very open culture and is geared towards sitting down as a team and finding the best strategy to secure the business. So, for example a BDM may have strong relationships or knowledge of a particular client, sector or geographical area, this knowledge would be utilised in the best possible way to win a contract. As a company they actively create leads although the incumbent will be expected to have their own contacts. They have created a culture within the business that has resulted in extremely stable and supportive operational and sales teams. The position has an annual sales target of £1 million. Commission is paid at 1% to target, 1% bonus for hitting target and 2% above target (this is open ended). What You’ll Be Doing They are currently looking for an additional Business Development Manager to join their sales team, which currently consists of a Head of Sales, a full-time BDM and a hybrid sales/operations manager. The selling area will be London and the Home Counties. They have an enviable portfolio of well-known clients that includes educational establishments (such as halls of residence), high-end offices, hospitals, local authorities, financial institutions, logistics and manufacturing companies, although over the years they have gained experience in most sectors About You • Candidates for the role must be industry experienced, currently working in a similar role or have done so in the last twelve months, • Possess at least two years manned guarding sales experience, • Have an excellent knowledge of the entire sales cycle from initial lead finding through to tendering and closing the sale., • Possess excellent client engagement, persuasion and communication skills., • Reside with commuting distance of their offices near Heathrow. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

Our client, a growing FMCG distribution business, is seeking a Transport Manager to lead a multi-drop fleet operation across London. You'll oversee transport operations, fleet compliance, route optimisation and driver development, while driving efficiency, reducing driver turnover and supporting ongoing fleet growth. Client Details Our client is a rapidly growing FMCG distribution business based in Wembley supplying high-quality food products across the UK. Operating a fast-paced, multi-drop delivery network, the business is investing heavily in its transport infrastructure and is seeking an ambitious Transport Manager to lead and develop its fleet operation during an exciting period of growth. Description Reporting directly to the Head of Operations, the Transport Manager will take full responsibility for the day-to-day management of a fleet currently comprising 16 vehicles across London and Manchester, with further fleet expansion planned in the near future, including the addition of larger vehicles. Key responsibilities will include: Managing all transport operations across the fleet to ensure high levels of service and compliance. Leading, motivating and developing a team of drivers across multiple locations. Driving route optimisation initiatives to improve efficiency, reduce costs and enhance delivery performance. Working with existing route planning software whilst identifying opportunities for further improvement. Overseeing fleet maintenance, servicing schedules, inspections and vehicle availability. Ensuring compliance with Operator Licence requirements and all relevant transport legislation. Monitoring and reporting on transport KPIs including cost, utilisation, on-time delivery and driver performance. Managing transport-related incidents, escalations and operational challenges. Developing and implementing a structured driver training and onboarding programme. Reducing driver turnover through effective engagement, coaching and performance management. Supporting future fleet growth and operational scalability.Profile The successful candidate will possess: Previous experience in a Transport Manager role A valid Transport Manager CPC qualification (or recently obtained and ready to be named on an Operator Licence). Experience managing a multi-drop distribution operation. Strong knowledge of fleet management, vehicle compliance and transport legislation. Advanced Excel skills with the ability to analyse and report on key operational KPIs. Proven experience leading and developing driver teams. A proactive, hands-on management style with a continuous improvement mindset. Excellent organisational and problem-solving skills. Experience excel user and familiar with reportingDesirable: FMCG, food distribution or temperature-controlled logistics experience. Experience working within a growing or scaling operation.Job Offer Competitive salary of £45,000 - £55,000. Opportunity to play a key role in the growth and development of a rapidly expanding business. Significant autonomy and ownership within the transport function. Monday to Friday working pattern. Long-term career development opportunities within a growing organisationLogistics Distribution and Supply Chain

Interim Head of Education Planning West London | £600-£700 per day | Hybrid Working We are recruiting for an experienced Interim Head of Education Planning for a Local authority in West London, leading a key portfolio across School Organisation, Public Consultation and School Place Planning. Key Responsibilities Lead strategic School Organisation and Place Planning across the borough. Lead complex public and statutory consultation processes. Manage school organisation proposals including expansions, amalgamations, PAN reductions and changes to provision. Lead mainstream and SEND sufficiency planning. Use pupil forecasting and demographic data to inform future provision. Work closely with schools, communities, the DfE, senior officers and elected members. Provide strategic advice and reports for Cabinet, Scrutiny and senior leadership. Support education estate, resource and financial planning.About You We are particularly interested in candidates with: Senior-level local authority School Organisation / Place Planning experience. Strong experience of public and statutory consultation. Experience managing politically sensitive school organisation change. Excellent stakeholder and elected member engagement skills. Knowledge of education sufficiency, pupil forecasting and relevant statutory requirements. If you are interested in this role, click the apply button or contact Richard on (phone number removed) or for more information

We are pleased to be working with an exciting, expanding business in Heathrow to recruit a HR Advisor for their People team for a Fixed Term Contract. Working in a fast-paced environment for a global company, you will be responsible for providing a range of HR services to stakeholders, including advice on employee relations, succession planning, organisational design, alongside getting stuck into various project work. We are looking for a proactive, and resilient problem solver who has a passion for the people agenda who can embrace and drive change. Ideally candidates will hold 2-3 years' experience working at an Advisory level with fantastic generalist HR experience along with extensive exposure to managing employee relations. Hybrid working structure in Heathrow, 3 days in the office are required. Flexible working hours offered. Salary £40-45k + fantastic bonus opportunity + benefits package. Duties to include: Support HR Business Partners in identifying the appropriate people strategies for the relevant units as well as in implementing frameworks and objectives that will deliver results Act as an advisor on operational HR issues and processes at employee and manager levels Support on a wide range of ER related meetings including acting as note-taker and advisor Responsible for supporting Managers with the right tools and enabling them to ensure employee performance is optimised, identifying and where required, facilitating appropriate interventions Interpret people data to identify trends and assist with recommendations on how to address challenges and opportunities Support the delivery of engagement initiatives including the facilitation of employee forums Take a proactive approach to professional development for yourself and others, using internal and external networks and resources to advance and share knowledge Drive the delivery of key people projects at both department and corporate level Monitor legal and regulatory changes and pro-actively support development of people policy to ensure legal compliance Support the bi-annual performance management and pay/bonus process Candidate requirements: 2- 3 years working at HR Advisor level Experience of handling employee relations independently Knowledge of employment law and GDPR Ability to build trusted relationships and manage stakeholders Excellent communication and interpersonal skills Proactive and delivery focused Collaborative and a strong team player Strong sense of ownership and accountability Drive for continuous personal development Ideally CIPD level 5 Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition

At La Maritxu, we're passionate about crafting exceptional Basque Cheesecakes and delivering an unparalleled customer experience. Inspired by our Basque heritage, we embody the "Goxoa!" spirit meaning "delicious" or "sweet" which guides our values of Genuine Passion, Outstanding Service, Xcellence in Craft, Openness & Collaboration, and Adaptability & Agility. We're a growing team dedicated to quality, warmth, and continuous improvement, creating memorable moments for our customers in our London shop. Join us and be part of a dynamic environment where your leadership drives our success! Job Overview We're seeking a dynamic and commercially astute General Manager to lead our London shops. As the ultimate accountable leader, you'll oversee all aspects of operations, from people management and financial performance to product quality and customer satisfaction. This role is ideal for an ambitious individual with a passion for results, who thrives on building high-performing teams and ensuring our brand's reputation for excellence. Reporting to the Head of Operations, you'll deputise full responsibility for the shop's "family tree," driving growth, efficiency, and a positive team culture. Key Responsibilities Strategic Operations & Business Growth : Analyse financial reports, identify trends, and implement solutions to drive profitability, sales growth, and operational efficiency. Develop local marketing initiatives and promotions to boost brand visibility and customer footfall. Comprehensive People Leadership : Own the employee lifecycle, including recruitment, onboarding, training, performance management, and retention. Lead and inspire the team (Assistant Manager, Team Leaders, and Shop Assistants) to foster engagement, happiness, and high performance. Develop and maintain the shop's succession plan, delivering on People KPIs like staff turnover and internal promotions. Financial Management & Reporting : Manage P&L results, sales targets, labor costs, waste, cash control, and payroll. Conduct in-depth analysis to uncover opportunities for improvement and ensure financial policies are strictly followed. Brand & Quality Assurance : Uphold the highest standards in product quality, presentation, food safety, allergen compliance, and shop aesthetics. Act as the guardian of the La Maritxu brand, ensuring every customer interaction reflects our "Goxoa!" values. Supply Chain Coordination : Build strategic supplier relationships, optimise inventory to minimise waste, and forecast demand to align with sales trends and promotions. Crisis & Incident Leadership : Lead the team through challenges, from operational disruptions to emergencies. Develop protocols, train staff, and conduct post-incident reviews to enhance resilience. Daily Oversight : Ensure seamless shop operations, including opening/closing procedures, stock management, and the maintenance of a clean, inviting environment. Key Behaviours & Requirements Proven experience in a managerial role within retail, hospitality, or food service, with a track record of driving commercial success and team development. Strong leadership skills: Role model excellence, remain upbeat and positive, demonstrate an amazing work ethic, and lead with confidence under pressure. Commercially astute with financial acumen, attention to detail, and organisational prowess. Excellent communicator, curious learner, and passionate about achieving results. Alignment with our "Goxoa!" ethos: Genuine passion for craft, commitment to outstanding service, and adaptability in a fast-paced environment. Ability to work on-site 5 days a week in our London shop. Knowledge of food safety, health & safety regulations, and inventory management is essential. Why Join Us? Be the driving force behind a beloved brand's growth in London's competitive market. Opportunities for professional development in a supportive, collaborative team. Contribute to a culture of continuous learning and mutual support, where your success is tied to the team's. If you're a visionary leader with an unwavering drive for excellence, apply now to lead La Maritxu to new heights! We look forward to welcoming you to our team. TPBN1_UKCT

All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Co

A good understanding of civils. The ability to work well as part of a wider team. The client aims to keep travel to within approximately one hour of home where possible, although this cannot be guaranteed.

A minimum of 6 months of paid UK care experience in the last 3 years. At Newcross Healthcare, our values are at the heart of everything we do:. Apply now and become a valued member of the Newcross team.

Responsible for the overall management of the Communications team which helps provide a wide range of treasury and corporate finance solutions to our clients, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and eq

Resides within 2 hours of a Harness hiring hub; comfortable with significant travel and weekly in‑office presence. Harness is the AI Software Delivery Platform company that uses AI and automation to accelerate software delivery while maintaining security and governance across the entire lifecycle.

Proficiency in MS Office Suite (Microsoft Word, PowerPoint, and Outlook). Serve as the main client point of contact for EVAP project engagements and internal team lead. Support the growth of the EVAP function through involvement in internal initiatives focused on consultant professional development,

The Head of Communications is responsible for building out a global external communications and PR function that creates real market presence across all our markets, while influencing our internal Endavans to proud become brand ambassadors. Discover some of the global benefits that empower our peopl

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and ver

Eutelsat Communications SA is seeking a Director of User Terminal Architecture & Technology to shape the technology roadmap and lead architecture across next‑generation satellite user terminals. You will spearhead antenna and modem technologies, collaborate with cross‑functional teams, and mento

You'll take ownership of the implementation from mobilisation through to post-go-live, working alongside senior leadership, business stakeholders and the implementation partner to ensure a successful delivery. A track record of leading third‑party implementation partners. This is a fantastic oppor

Endava is seeking a senior Head of Communications to lead a global external communications and PR function across markets.

Solid understanding of digital and social media, analytics tools, and how to measure the impact of PR activities. Head of Communications and Public Relations. We believe architecture should connect people, place and purpose, guided by a clear understanding of climate, culture and patterns of use.

You will guide technical evaluations, enable customer success across Harness engagements, and partner with Sales to steer customers toward a commercial relationship.

Reporting to the UK and Ireland Director of Communications, you will be based in London and lead a team of communications professionals responsible for media relations, crisis management, and proactive storytelling across our operations, including Customer Fulfilment (CF), Amazon Logistics (AMZL), A

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the essential criteria for this role, will be given the oppor

Your mission is to drive the strategic growth of our combine and forager business by serving as a harvesting equipment sales specialist, building strong customer relationships, and supporting dealers in the effective implementation of the sales process to maximise sales performance, market share, an

Passionate about improving the quality of life of the people they support. For this tole it is required to have some mode of transport E. Early Pay – access part of your earnings before payday.

Adapt to the latest trends in safe cargo handling and international trade Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures Adhere to all Health and Safety procedures (Any other specific regional task to be added) Focus

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Business-level Japanese proficiency (JLPT N2 or above) and full professional proficiency in English. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

We are looking for Night Support Workers to work with us in Hildenborough, supporting 5 people with learning disabilities, autism, communication difficulties, and behaviours of concerns. As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the es

No pressure for the first 12 months the company gives you plenty of freedom to bed into the company and are looking for people with loyalty and longevity/stability. You need to be driven, hungry to succeed there is plenty of progression available within the company. If this role sounds of interest

We invest in our people and offer a fantastic range of benefits, including:. The following information aims to provide potential candidates with a better understanding of the requirements for this role. Some of the people we support use wheelchairs, so you'll be confident providing person-centred su

Location This is a hybrid role requiring: One day per week at Regency Head Office, Weston-super-Mare. The Role As Commercial Sales Manager, you'll be responsible for delivering commercial value across a portfolio of hospitality clients, identifying opportunities to improve performance, drive profit

LOCATION: South East - Herts, Beds, Oxfordshire, Essex, Kent, Surrey, Berkshire SALARY: £53k - 55k basic + com + car allowance + benefits My client is a leading Manufacturer of high-quality Industrial Lubricants both in the UK and Worldwide. They are looking to recruit an experienced Industrial Lub

Projects include; Marketing Suites, Gatehouses, Smoking Shelters, Toilet Facilities, Storage Solutions, Living Accommodation, Retail, Cabins, Portable Buildings, Canteens, Stores, Anti Vandal, Containers, Portable Accommodation, Temporary Accommodation, Modular, Temporary Housing, Modular Constructi

What We Offer Competitive Salary Discretionary Bonus up to 50% of base salary Company Car or Car Allowance Private BUPA Healthcare Pension Scheme Generous Staff Discounts 29 Days Holiday (including Bank Holidays) Free On-Site Parking Ready to Shape the Future of Commercial Fitness? If youre driven

Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients Strong career progression as demonstrated by our track record in p

Customer Engagement Manager - Knightsbridge £38,000 per annum | Full Time | Excellent Benefits Create Memorable Customer Experiences Are you passionate about delivering exceptional customer experiences and building meaningful relationships? We're looking for a Customer Engagement Manager to champio

PRINCE2, PMP, NEBOSH, or IOSH) Proficient in project management tools and software (e. Youll manage the full project lifecycle, ensuring delivery on time, within scope, and within budget, while maintaining the highest standards of safety and compliance. MS Project, Primavera, or similar) Proven expe

Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. At Care UK, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tool