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Assistant Manager | Twickenham | Up to £33,000RAPIDLY EXPANDING and the MARKET LEADER in their retail sector!If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening program over the last few years. Our client is looking for future Store Managers.As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.Assistant Manager Responsibilities;Managing the day to day running of a departmentActing as Duty Manager for the entire store in the absence of Store ManagementAssisting Store Management in achieving company KPI'sEnsuring your team delivers exceptional customer serviceDelivering exemplary standards in store presentation, stock control, shrinkage and administration complianceComplying with all Health & Safety policies and legislationUse management information to make strategic business decisionsThe ideal Assistant Manager candidate;Have a proven track record in a fast paced retail environment.Enjoy being on the shop floor- No sitting in the office for you!Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skillsBe target driven and customer service orientatedBe highly motivated and ambitiousBe a self starter with a can do attitudePlease apply with your most up to date cv for the Assistant Manager roleBH36817TPBN1_UKTJ

Maintenance EngineerLocation: Kensington, London Salary: £37,000 - £43,000 per annum (depending on qualifications and experience) Hours: 5 days a week, 9:00am - 5:30pm (flexibility required), with a weekend duty management rotaOur client is seeking an experienced Maintenance Engineer to join a prestigious luxury residential development in Central London.This is a hands-on leadership role suited to a qualified engineer who enjoys carrying out reactive maintenance while overseeing the day-to-day engineering operation. You will lead by example, ensuring the highest standards of service are delivered to residents while managing contractors and supporting the wider building operations team.Maintenance Engineer Key ResponsibilitiesLead and oversee the day-to-day engineering operation.Carry out reactive maintenance, fault finding, repairs and diagnostics across the building.Supervise and coordinate specialist contractors and maintenance works.Manage two on-site subcontracted Residence Engineers and M&E contractors.Plan, organise and monitor preventative maintenance programmes.Ensure all statutory compliance and health & safety requirements are met.Maintain excellent communication with residents, contractors and the building management team.Support the General Manager with engineering operations and service delivery.Participate in the weekend duty management rota with the other Team Leaders.Requirements Proven engineering experience within luxury residential, 5-star hotel or high-end commercial environments.HVAC qualification.BMS knowledge and experience.Plumbing qualification.Electrical qualifications are highly desirable.Knowledge of swimming pool plant would be advantageousStrong fault-finding and diagnostic skills.Comfortable remaining hands-on while leading the engineering function.Salary & Benefits £37,000 - £43,000 per annum depending on qualifications and experience.5.6 weeks' annual leave (inclusive of Bank Holidays).TPBN1_UKTJ

Preschool Room ManagerHours: Full time /Perm / 4-5 days a week 34-42.5hrsWe are currently recruiting for a passionate Room Manager to join our clients wonderful Nursery. You must be dedicated to ensure your room runs smoothly.You expect you to be a dedicated and ambitious Preschool Room Manager.Key Tasks and Responsibilities:Lead mentor and inspire a team to deliver the highest care and educations standards and support and carryout 1-1 meetings and supervisions to support checking staff knowledge and understanding of Policies and Procedures and child development and EYFS.In line with our standards for pedagogy, lead and support the curriculum to ensure a child-centred approach to operating all aspects of the nursery and ensure the observation and planning process meets the needs of all children in line with the Quality Assurance Framework.Ensuring internal policies and procedures and legislation from governing bodies are adhered to and team members can demonstrate their knowledge and understanding of Policies and Procedures through their individual impact statements and their practice.Demonstrate effective written and verbal communication with all stakeholders of the nursery and wider community including parents, professionals and colleagues.Support and manage Keeping Everyone Safe policies and procedures and continuously demonstrate, monitor and improve the practices and behaviours that underpin a high performing safety cultureTo be the lead Designated Safeguarding Lead at the nursery and hold overall responsibility for the day to day management of safeguarding and child protection policies in the nursery when the designated DSL.To lead by example and drive the culture of Safeguarding Children and promoting professional staff behavior.In collaboration with Nursery manager, contribute to succession planning, identification and delivery of relevant training, and additional requirements for personal development plans including coaching and mentoring for all staffFulfil their roles, responsibilities and legislation duty in relation to safeguarding children by ensure that they have read understood and implement the Safeguarding Policies and Procedures.Ensure that they have completed Child Protection training every two years as set out in the Child Protection Policy and that this training impacts on their ability to safeguard the children in their careWorking as part of a larger team to ensure all essential day to day tasks are completed in line with the nursery demands ie. Hygiene standards and room preparation.Promote the nursery to current parents and potential customers to support the retention and ongoing occupancy growthEnsuring commercial success of the nursery by maintaining expenditure inline FTEs and budget KPIs and ensuring purchasing is made inline with the procurement guidelines.Engage with the Local Authority and understand the local offer to support the practice in all areas of the nurseryContinuation of personal professional development to ensure during periods of full responsibility of the nursery knowledge and skills are up to date, full, and relevant to the role of the designated person in charge and responsible for leading the setting.To provide support for your colleagues within the nursery and across the broader business when required.Attendance at staff meetings and training sessions to ensure continuous professional developmentResponsible for:Providing strong and clear line management for a Nursery team including mentoring of the wider leadership team including the third in charge role, room leaders and colleagues.Plan and demonstrate a clear understanding of efficient staff deployment, matching staff hours to FTE bookings and managing the rostering in line with regulatory standards.Ensure strong and effective performance management and monitoring processes, with the ability to demonstrate impact and show improvements in performance, leading to the highest quality provision as set out in the Quality Assurance Framework, improved inspection ratings, full regulatory compliance, high levels of customer and employee satisfaction and growth.Leading a Health and Safety Culture where you ensure all team members recognise the part they each play in ensuring robust procedures are followed for Policies and Procedures and the regulatory standards set by our regulator.Ensuring you provide an environment which a strong focus on our customer and practitioner engagement and provide guidance to practitioners.Undertake regular 1-1/supervision meetings with staff to plan and provide suitable professional development activities and opportunities for personal growth within a culture of self-driven development, to promote individual and team expertise in all aspects of nursery development and learning, to secure a highly effective, motivated and innovative team.Take responsibility for own personal and professional development, accessing high level improvement activities that inform general and nursery based on national and international perspectives of best practice.Ensure childrens records and files are kept up to date and accurateWorking with NM to ensure safer recruitment policies and procedures are adhered to for all staff.Essential Experience:Working in collaboration with colleagues and the Nursery Manager in achieving positive working relationships through effective communication leadership and guidance and support of all members of the nursery team.A strong record of on-going training and/or professional qualifications since qualifyingProven experience of working in early years education settings with successful management leading to Good or better regulatory inspection outcomesStrong decision-maker, with the proven ability to support change; a secure understanding of the complex relationship between business/commerce and service excellence within regulated setting, with the ability to follow guidelines and work with others to achieve successExperience of proving support and leadership to a staff team to enable staff in fulfil their roles, responsibilities and legislation duty in relation to safeguarding children.Current 12hrs Paediatric First Aid CertificateExperience Desirable:Leading teams through coaching and mentoringExperience of budget management, efficient staff deployment and rostering programmes, and managing commercial performance and reporting metricsKnowledge of Local Authority and Regulatory requirements and inspection processes across the UKCoaching and mentoring experience.Qualifications:Full and relevant level 3 qualification (essential)12 hours paediatric first aid and first aid at work (essential)Level 2 Food Hygiene or equivalent -idealRelevant safeguarding/child protection training undertaken and a willingness to update training regularly (essential)Evidence of continuous professional developmentUndergraduate or Foundation Degree in Early Childhood Studies or other relevant subject (Desirable)EYPP/EYTT or QTS post graduate status (Desirable)Full, clean driving licence and flexibility to travel as necessaryPersonal Attributes:Able to communicate clearly with adults and children using a variety of techniques (oral and in writing)Ability to lead and inspire nursery leaders and colleagues to achieve the highest standards or care and education.Highly motivated and driven, achieving positive impact and meeting deadlinesAbility to build trust and develop cohesive teams strong empathy to understand child and parents view, clear expectations and fair-mindedHigh energy and thrives in a fast-paced, dynamic environment - calm approach and can-do attitudeEncourages colleagues to realise their potential and empowers high performersAble to manage workload and manage time effectively to deliver the desired resultsAble and competent user of company ICT systems and have the willingness to learn and develop ICT skillsJob Types: Full-time, PermanentBenefits:ChildcareCompany eventsCompany pensionEmployee discountFree parkingCompany mealsReferral programmeSchedule:Day shiftMonday to FridayNo weekendsSchool type:Day nurseryPrivate nursery schoolWork Location: In personJob Types: Full-time, PermanentBenefits:Company pensionEmployee discountExperience:leading a room : 1 year (required)TPBN1_UKTJ

Ibis Budget London Heathrow Central.Accor Group, we take pride in creating simple yet memorable hospitality experiences for every guest.Whether you're beginning your hospitality journey or seeking flexible work in a fast-paced environment, youll be welcomed into a team that values energy, service an

Prezzo Italian is seeking a Duty Manager to bridge the gap between floor and management.

As a Duty Manager, your role is crucial to the success of the branch operation.Leading a team of Branch Assistants, you will drive exceptional performance and standards.Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimatel

Previous experience in a hotel supervisory or management role, such as Night Manager, Night Supervisor, Front Office Manager, Duty Manager, or Assistant Front Office Manager. As Night Manager, you'll be the most senior leader on property overnight, taking ownership of the entire guest experience and

You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role. Work closely with the Hotel Manager and wider leadership team. As Duty Manager, you’ll help lead the hotel during your shift.

Premier Inn is seeking a Duty Manager for its London Harrow location.

Hounslow Park is seeking an experienced Duty Manager / SOC Analyst (DV Cleared) to join a high-profile operational environment and support critical services in a secure live operations centre.

As Night Duty Manager, you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security. Oversee night audits, end-of-day reporting, and financial reconciliation. Act as the primary point of contact for all guest issues and e

Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role has got your name on it!. Due to some responsibilities within the Nightshift Duty Managerrole, applicants will. AS A DUTY MANAGER WE WILL OFFER YOU:.

AS A DUTY MANAGER WE WILL OFFER YOU:. DUTY MANAGER - M&S SIMPLY FOOD, London Heathrow T5. Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland.

Manager on Shift) + Tronc & Perks.Ready to bridge the gap between the floor and management? At Prezzo, we’re looking for a high-energy.This is your chance to bring your personality to leadership, learn the business, and work with an incredible, like-minded team where having fun is part of the job.

Previous experience in a hotel supervisory or management role, such as Night Manager, Night Supervisor, Front Office Manager, Duty Manager, or Assistant Front Office Manager. As Night Manager, you'll be the most senior leader on property overnight, taking ownership of the entire guest experience and

Duty Manager – London Harrow Premier Inn. Whitbread Benefits Card – up to 60% off Premier Inn rooms.

SSP UK & Ireland is hiring a Duty Manager for M&S Simply Food at London Heathrow T5.

Ibis Budget London Heathrow Central, part of the Accor Group, is seeking a Night Duty Manager to oversee overnight operations, guest satisfaction and security. You will manage night audits, liaise with departments, and coordinate with housekeeping and maintenance to ensure readiness for the next day

Senior SOC Analyst or NOC Analyst with leadership responsibilities. Coordinate activities across SOC, NOC, Infrastructure and Security teams. SOC, NOC, Major Incident Management or 24/7 Operations Centre.

Euro Car Parts Limited in Wembley is seeking a Duty Manager to lead a Branch Assistants team and drive high standards across operations.

DUTY MANAGER - M&S SIMPLY FOOD, London Heathrow T5. Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Retail moves fast - and so do you! If you th

SSP is recruiting a Duty Manager for M&S Simply Food at London Heathrow T5.

Inspire the team to achieve maximum performance levels through driving teamwork. Retail, Management, Manager, Team Management, Assistant Manager, Food Retail, Service, Team Leader, Department Manager, Section Leader, Deputy Manager, Duty Manager, Hospitality, Leisure, Shift Leader, Supervisor. This

SSP Deutschland GmbH is recruiting a Duty Manager for M&S Simply Food at London Heathrow T5.The role is full-time (40 hrs) with shifts across mornings and evenings, 5am-2pm or 2pm-11pm, supporting opening/closing and daily operations.You will lead a team, drive customer service, and maintain a posit

Whitbread's London Harrow Premier Inn is recruiting for a Duty Manager.You will lead shifts across the hotel, support multiple teams, and ensure a great guest stay.The role offers a permanent contract with guaranteed hours and full training from day one.Kenton Road, Kenton, Middlesex.This is a front

Duty Manager / SOC Analyst (DV Cleared) Location: Hounslow Park (On-site) Salary: £65,000 + £10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness. You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident TriageYou'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre. Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer £65,000 basic salary. £10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must: Hold current MOD Developed Vetting (DV) Clearance. Be a sole UK national. Be able to work full-time on-site in Hounslow Park

Warehouse Operative MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company’s reputation for service. A full UK driving license is requried in order to be suitable for this role MAIN DUTIES/RESPONSIBLITIES : Picking and packing. Loading and offloading vehicles. If making deliveries you are also responsible for: Daily vehicle checks Cleanliness of vehicle Working within service level criteria. Daily branch proposal and continuous stock taking. Day-to-day administration. Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers’ required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter

Curate exceptional arrivals. Build lasting relationships. Elevate every experience. At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception & Membership Manager , you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts. This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What's Our Story? Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo brings the neighbourhood's character to life through thoughtful design, authentic experiences, and personalised service. Within this vibrant setting, our Spa & Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. Here's what you can look forward to as our Spa Reception & Membership Manager: Annual Salary: £38,000 Commission structure Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Lead the guest journey: Oversee the day-to-day operation of Spa Reception, ensuring every guest and member receives a warm, personalised, and seamless experience from arrival to departure. Operational leadership in the absence of the Director of Spa & Wellbeing. Build a thriving membership community: Drive membership acquisition, retention, and engagement through exceptional service and relationship building, Own the details: Manage reservations, memberships, retail transactions, guest communications, and CRM records with accuracy and efficiency. Create memorable experiences: Organise member events, wellness workshops, VIP visits, and exclusive experiences that strengthen loyalty and bring the wellbeing community together. Inspire your team: Recruit, train, and develop Spa Receptionists, creating a culture of luxury hospitality, accountability, and continuous improvement. Drive commercial performance: Lead revenue growth across memberships, retail, wellness experiences, and upgrades while monitoring key performance indicators and identifying opportunities to enhance results. Champion wellbeing: Become an ambassador for the Spa & Wellbeing philosophy, ensuring every interaction reflects the standards, values, and experience we aspire to deliver. Maintain operational excellence: Oversee reception standards, daily reconciliations, cash handling, reporting, and compliance while ensuring all guest-facing areas remain immaculate. Assist with scheduling team rotas, managing timesheets, and overseeing booking systems. What's Your Story? You're a natural relationship-builder with a passion for luxury hospitality and wellness. You'll thrive in this Spa Reception & Membership Manager role if you bring: Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role Proven experience driving membership sales, retention, and guest loyalty programmes Strong commercial awareness with the ability to achieve revenue and membership targets Exceptional interpersonal, communication, and organisational skills Experience leading, developing, and motivating guest-facing teams Confidence handling VIP guests, member relationships, and service recovery situations Experience using spa booking, membership, or CRM systems A genuine passion for luxury service, wellbeing, and creating meaningful guest experiences Fitness knowledge is an advantage Pre-opening experience a bonus! As Spa Reception & Membership Manager, you'll be far more than the person overseeing reception. You'll be the champion of first impressions, member relationships, and the driving force behind a community that sees the Spa not simply as a facility, but as an essential part of their wellbeing journey. All applicants must have existing rights to work status in the UK. TPBN1_UKCT

We are seeking an experienced Warehouse Operative / Driver with a full, clean UK drivers licence for our client based in the West London area. When not working in the warehouse, the sucessful Warehouse Operative/ Driver candidate shall assist with the deliveries of high quality goods manufactured by our multi-national client. MAIN DUTIES/RESPONSIBLITIES of Warehouse Operative / Driver: Picking and packing Loading and offloading vehicles and trailers Day-to-day administration Participation in the stock take. Filling in of Check Sheets, Delivery Notes Weighing and labelling of goods Pallet straping and shrink wrapping When not working in the warehouse, the Warehouse Operative/Driver candidate shall be conducting deliveries of the company's high quality goods, driving a 3.5 ton Vehicle Essential Warehouse Operative / Driver candidate requirements: Must hold a full, clean UK drivers licence Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner Maintain company property to the required standard Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook Need previous experience of the Health and Safety standards of the warehouse Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director A Forklift / Counter Balance licence would be an advantage * Excellent grasp and understanding of Maths and English written and verbal is essential HOURS: 07:30am - 5pm Monday to Friday, You must be prepared to work longer hours to meet company targets, This is inclusive of london living wage , the standard hour rate is £13.52 with agency once the succesful candidate goes perrm there rate will go to £14.50 . You must be prepared to work longer hours to meet company targets,Over time is paid at time and a half of £19.50 ph with agency. This is a temporary ongoing position with the possiblity of securing a permanent for the sucessful Warehouse Operative / Driver candidate. We look forward to hearing from enthusiastic Warehouse Operative / Driver candidates at Team CV LTD

Site Services, Facilities & Compliance Manager Location Ealing London Salary £70,000 to £75,000 As Site Services, Facilities & Compliance Manager, you will have a proven track record of managing site services and facilities within a food manufacturing or FMCG environment, with extensive knowledge of compliance, statutory obligations, and estate management. The Role ·Ensure the delivery of service requirements to support primary operations departments and maintain continuity of essential site services. These include compressed air, water, steam, process cold water, process hot water, ventilation, domestic services, drainage and effluent discharges, sprinkler systems, fire safety, and wider facilities management across the site. ·Take responsibility for the day-to-day management of site facilities, ensuring all buildings, infrastructure, utilities, and support services are maintained to the highest operational and compliance standards. ·Responsible for monitoring Legionella control on site, water quality, steam supply/quality, and effluent discharge, including performance data and KPIs, ensuring the effective delivery of all contracted services to agreed service levels. ·Manage the development of site asset and facilities strategies to meet legal, operational, and environmental compliance requirements. ·Oversee planned preventative maintenance and reactive maintenance for all facilities-related systems and infrastructure. ·Manage site compliance registers, ensuring all associated works are planned and actioned in line with statutory deadlines. ·Develop impact assessments and contingency plans for estate asset, utility service, or facilities failure in consultation with subject matter experts. ·Maintain the library of all SHE, Technical, Engineering, Facilities, and Insurance compliance requirements. ·Develop strategies and implementation plans for compliance, facilities optimisation, and risk mitigation. ·Develop and maintain a comprehensive asset register covering all engineering and facilities assets under duty of care. ·Produce reports on compliance validation, facilities performance, and service delivery metrics. ·Manage contractor performance and external service providers, ensuring compliance, cost control, and service excellence across all facilities operations. The Company In return, you will become part of an extremely successful organisation within manufacturing. The company is committed to developing a strong management team, with clear succession planning and long-term career development opportunities in place

A fantastic opportunity has arisen at Hotel Xenia, Autograph Collection by Marriott, for a passionate and experienced Human Resources Manager to join our luxury boutique hotel in South Kensington. This is an exciting standalone leadership role for an HR professional who enjoys working close to operations and shaping a positive employee culture within a dynamic hospitality environment. Position Overview Reporting to the General Manager, the Human Resources Manager plays a key role in shaping the hotels peoples strategy and supporting the daily operation of the hotels workforce. This standalone role is responsible for managing the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training and development, and HR administration. Working closely with department leaders, the HR Manager acts as a trusted advisor on people matters, supporting managers in building engaged teams, developing talent, and maintaining a positive and inclusive workplace culture. The role ensures full compliance with UK employment legislation, Marriott brand standards, and internal HR policies, while contributing to initiatives that enhance employee engagement, retention, and organizational performance. Key Responsibilities Lead recruitment and selection processes, including advertising roles, interviewing candidates, and coordinating hiring. Act as a strategic partner to the General Manager and leadership team on people matters and consistent work place innovation. Lead employee engagement initiatives and contribute to building a strong workplace culture aligned with the Company and Marriott values. Monitor employee engagement, turnover trends, and workforce metrics to support the General Manager on strategic decision. Support organisational development initiatives including succession planning and talent development. Ensure HR practices align with Marriott brand standards and best practice within luxury hospitality. What we looking for Proven experience in a Human Resources leadership or management role within the hospitality sector. Strong knowledge of UK employment law and HR best practices. Experience supporting operational managers in a fast-paced hospitality environment. Ability to build trusted relationships with employees and leaders at all levels. Confident advising on employee relations matters including performance management, grievances and disciplinary processes. Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities. A proactive and people-focused approach with a genuine passion for employee engagement and development. What we offer 28 days holiday including bank holidays. Access to Marriott Internationals world-class learning and development programmes. Free meals on duty in our colleague dining facilities. Uniform supplied and laundered. Company pension s cheme. Regular employee recognition and celebration events. Recommend a Friend Bonus Scheme. Bonus Scheme 20% Salary Service charge Discounted stays and dining across more than 10,000 Marriott hotels worldwide. Opportunities for career progression within Marriott International. Hotel Xenia, Autograph Collection by Marriott is a contemporary boutique hotel located in South Kensington, London. Inspired by Xenia the ancient Greek concept of warm hospitality invites guests to embrace the extraordinary. With 4-star luxurious accommodations, 99 guest rooms and suites, an all day dining Italian Restaurant La Terrazza, Living Wall Bar, cigar garden, private dining, and events area, Xenia offers truly unique experience for our guests, a modern, yet comfortable home away from home ambience. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. TPBN1_UKCT

A bit about us. Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery. Our pink coffee trucks are parked in London hotspots, serving takeaway speciality coffee to customers on-the-go. We keep it moving fast, fuelling Londons busiest people. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic. A bit about the role. As General Manager, we expect you to be the one to lead the team, drive service and sales and be the constant face of energy and passion in the truck! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold Grind standards and develop a team that thrives under pressure. You will need to be able to implement a strong working ethos and drive sales through the training of all staff. We are looking for an experienced General Manager with knowledge and experience that typically comes from a similar role or equivalent exposure. You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business. Furthermore, you will need to have had significant exposure to generating rotas, analysing P&Ls, and ensuring business KPI targets are met will be a part of your daily duties. Role responsibilities. Successfully run a high volume & fast-paced coffee shop in line with Grind standards Possess full understanding of our Steps of Service and demonstrate an ability to exceed guest expectations Effectively lead a team of up to 3-8 employees Generate and complete weekly rotas to support payroll Possess a clear understanding of weekly/monthly budgets, and P&L forecasting Strategically manage and meet budgets & business targets Provide ongoing training & developing programs to all team members Hire and onboard all new site employees into the business Implement effective staff initiatives and strategies (to improve retention and team engagement) To motivate all staff and project a positive attitude at all times. To ensure all staff receive regular training, according to Grinds procedures, relevant to their job description, and that training is documented and kept on file. Displays a smart and professional appearance, representing the company in a positive manner To undertake regular team meetings and participate in necessary Management meetings Youll have. Strong managerial and leadership skills A keen eye for the finer details Possess excellent communication skills to enable effective dialogue with colleagues and customers Ability to work well under pressure and use initiative Ability to problem solve and escalate complaints accordingly Dedicated team-player, who strives for excellence and leads by example Strong time-management and prioritisation skills Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Financial support: access to interest-free, short-term loans when you need them most Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 6 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Wellbeing Allowance: Up to £200 annually to spend on your wellbeing. Birthday Treat: £20 birthday gift TPBN1_UKCT

ABOUT THE ROLE: As a Care Coordinator, you will play an integral part as one of the key people liaising between our Clients, Support Workers and Package Managers. We are looking for someone who is confident, capable and ready for a challenge. Cover shifts, on-call. You will need to demonstrate proven ability to coordinate people and systems and work as part of a team, supporting the Package Managers. You will be responsible for ensuring that all communication and documentation to assist our client’s rehabilitation is implemented. MAIN DUTIES: • Communicate weekly with available Support Workers (SW), • Update the internal system with SWs availability, • Complete spot checks on staff to ensure safe and appropriate care delivery, • Carry out client visits as required and provide feedback, • To create rotas with support worker availability and confirm availability, • Daily/weekly/monthly/emergency shift cover and updating the internal system accordingly, • Supporting Package Managers with collating necessary documentation for client visits and referrals, • Assisting and monitoring with the use of I-connect, • Liaising with support workers for MACH (Daily reports) forms / timesheets / I-connect, • Assist Package Managers with reviews and maintain statutory paperwork (Care Plan (CP), Risk Assessment (RA), Medication Support Plan (MSP), Environmental Risk Assessment (ERA)), • Assist Package Managers with organising and participate in staff team meetings, Multi-Disciplinary Team meetings (MDT) and Package Managers meetings, • Assist Package Managers with creating, checking and making amendments to MACH forms using the online system, • Regular Client contact, reviews, updates, general spot checks and to assist with Medication Competency Assessment’s (MCA’s), • Complete quarterly supervisions with SWs, reviewing personal development in line with company policy, • Liaising with other departments to facilitate recruitment on packages, • Regularly participate with the on-call rota, • Sending out PPE, • Scheduling Meet & Greets including finding out availability of SWs and induction of new staff, • Scheduling shadow shifts, liaising with all parties to match availability, • Monitor documentation ensuring that all information is up to date Additional Duties Participate in the supervision and appraisal system Any other additional duties required by management EQUAL OPPORTUNITIES: Staff are responsible for promoting equal opportunities and for challenging any behaviour or practice which discriminates against the client or a colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other difference. HEALTH & SAFETY: To maintain a safe and secure working environment To participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact To ensure that all incidents, accidents or potential hazards are reported and recorded following the Health and Safety Policy To carry out Health and Safety checks and maintain accurate records To ensure all safety and security procedures are followed to keep self and others safe To promote awareness of Health and Safety amongst clients SAFEGUARDING: All members of staff at The AICS Group have a safeguarding responsibility. As part of the role the post holder will undertake mandatory safeguarding as part of their induction. The post holder will be required to ensure that vulnerable adults and children are safeguarded. The role includes a duty to refer any safeguarding concerns they may have to their line manager. CONFIDENTIALITY: It is expected that all employees will understand that our work is confidential and that confidential information must not be divulged. TRAINING: The AICS Group is committed to offering training and support to all staff. The post holder will be required to attend mandatory training, participate in supervision, annual appraisals and development reviews. WHAT WE OFFER: Competitive pay rates A range of financial benefits Mandatory Training (T&C) Brain Injury Training Medication Training Epilepsy Training Bespoke training based on clients need and requirements

Are you an experienced Restaurant Manager with a passion for delivering exceptional customer service? We're looking for a confident and hands-on leader to manage the day-to-day operations of a busy, well-established Indian restaurant near Putney. Responsibilities: Oversee the day-to-day running of the restaurant. Lead, train, and inspire the front-of-house team. Deliver exceptional customer service and resolve guest queries professionally. Manage staff rotas, recruitment, and performance. Ensure compliance with food hygiene, health & safety, and licensing regulations. Monitor stock levels and control labour and operating costs. Work closely with senior management to maximise sales and profitability. Maintain high standards of presentation, cleanliness, and service throughout the restaurant. Requirements: Previous experience as an Assistant Manager or Restaurant Manager in a busy, restaurant. Strong leadership and people management skills. Excellent communication and organisational abilities. Commercially aware with experience managing costs and driving sales. Passionate about hospitality and delivering outstanding customer experiences. Experience within an Indian or Asian restaurant is highly desirable. Benefits: Competitive salary of £38,000£40,000 per year Opportunity to join a respected and growing restaurant business. Supportive working environment with genuine career progression opportunities. Staff meals while on duty. Ongoing training and professional development. TPBN1_UKCT

Guest Service Manager The Cura Kensington, a Tribute Portfolio Hotel by Marriott Salary: Competitive Salary + Excellent Benefits About the Hotel The Cura Kensington, a Tribute Portfolio Hotel by Marriott, is a lifestyle hotel located in West London, offering 132 thoughtfully designed bedrooms, a vibrant all-day restaurant and bar, and a dynamic atmosphere that blends energy, creativity, and local spirit. As part of Marriott's Tribute Portfolio, the hotel celebrates individuality and memorable guest experiences. Our Guest Service Manager plays a key leadership role within the Front Office department, ensuring exceptional guest journeys while supporting the smooth day-to-day operation of Guest Services. The Role Reporting to the Front Office Manager , the Guest Service Manager is responsible for supporting the leadership and daily operation of the Front Office team ensuring exceptional guest satisfaction, operational excellence, and compliance with Marriott brand standards. The Guest Service Manager oversees Reception, Guest Relations ensuring every guest receives a seamless experience from arrival through departure. You will lead by example, coach and develop the Front Office team, and work closely with Food & Beverage, Housekeeping, Kitchen and Engineering teams to ensure efficient hotel operations and outstanding guest experiences. You will also provide operational support to the Food & Beverage department when required, particularly during busy service periods, events, or when additional leadership support is needed. Key Responsibilities Support the Front Office Manager in the daily leadership and operation of the Front Office and supporting Food & Beverage when necessary. Supervise Reception, Guest Relations Teams. Lead the Front Office team during assigned shifts, ensuring exceptional guest service and operational efficiency. Act as the senior Front Office representative during designated shifts, escalating operational matters where appropriate. Ensure Marriott brand standards, Tribute Portfolio standards, and hotel policies are consistently achieved. Deliver exceptional guest experiences by proactively engaging with guests, resolving complaints professionally, and creating memorable stays. Manage VIP arrivals, Marriott Bonvoy Elite recognition, group arrivals, long-stay guests, and special requests. Coordinate closely with Housekeeping to manage room availability, room allocations, early arrivals, departures, and out-of-order rooms. Monitor guest feedback, including Marriott GSS, online reviews, and social media, implementing action plans to improve guest satisfaction. Promote Marriott Bonvoy enrolment, room upselling, and other departmental revenue opportunities. Conduct daily shift briefings, handovers, and operational communications within the Front Office team. Train, coach, mentor, and support the development of Guest Service Associates and Supervisors. Assist the Front Office Manager with departmental rotas, payroll administration, annual leave planning, and staffing requirements. Maintain accurate cash handling procedures, banking, and financial controls within the Front Office. Ensure compliance with Health & Safety, Fire Safety, Security, GDPR, and Marriott operational procedures. Handle guest incidents and emergency situations calmly and professionally in accordance with hotel procedures. Carry out regular lobby and Front Office inspections to ensure cleanliness, presentation, and service standards are maintained. Foster a positive, engaging, and collaborative working environment that reflects Marriott's culture and values. About You Previous supervisory or management experience within a Front Office department in a quality hotel environment. Experience within Marriott International or another international hotel brand is highly desirable. Strong knowledge of Front Office operations and guest service excellence. Good understanding of Housekeeping coordination and hotel operations. Excellent leadership, coaching, and team development skills. Passionate about delivering exceptional guest experiences. Strong communication, organisational, and problem-solving abilities. Commercially aware with experience promoting upselling and guest satisfaction initiatives. Experience using Opera PMS (Opera Cloud preferred) and Marriott systems is advantageous. Flexible, hands-on, and able to work a variety of shifts, including weekends and bank holidays. What We Offer Competitive salary with performance-based incentives Global Marriott employee discounts on rooms, dining, and experiences Meals on duty Uniform provided Ongoing Marriott International training and leadership development Excellent career progression opportunities within Marriott International Collaborative and inclusive working environment Regular wellbeing initiatives and social events Pension scheme Employee recognition and reward programmes Lead the Guest Experience At The Cura Kensington, every guest interaction creates a lasting impression. As our Guest Service Manager, you will play a vital role in supporting the Front Office Manager, leading your team by example, and ensuring every guest receives the warm, personalised service that defines our Tribute Portfolio hotel. If you are an experienced Front Office leader with a passion for hospitality, people development, and delivering exceptional guest experiences, we would love to hear from you. TPBN1_UKCT

Station Manager needed ASAP !! My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Centre and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning.Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to £55,000 DOE Interested apply here or email (url removed)

Café Manager Salary: £17.43 per hour We also offer: 25 days annual leave (plus bank holidays) and a discretionary Christmas closure Benefits platform with discounts on retail, dining and days out Salary sacrifice schemes for gym, bicycles and nursery/childcare Enhanced maternity and paternity pay Access to a free Employee Assistance Scheme for support inside and outside of work Location: Grosvenor Square (W1K 2DA) Role & Responsibilities This is a particularly exciting time to join us at our brand new café in the heart of Grosvenor Square. As Café Manager, you'll have the unique opportunity to help shape the café from the ground up and play a key role in its future success. As our Café Manager, you'll oversee the day-to-day running of the café, leading and developing a team to deliver a smooth, efficient, and high-quality customer experience. You'll be responsible for operational performance, people management, stock and financial controls, and ensuring the café consistently meets the standards set by the Café Operations Manager. You'll also play a key role in supporting wider café operations, events delivery, and continuous improvements. Responsibilities will include: Lead the day-to-day operation of the café, ensuring efficient service delivery and stepping into operational café duties when required. Line manage Café Assistants, Team Leaders and Supervisors, providing coaching, training, appraisals and performance management support. Create and manage fortnightly staff rotas, ensuring appropriate staffing levels and addressing absences, shortages and scheduling challenges. Support recruitment, induction and probation processes for café team members and supervisors. Oversee opening and closing procedures, ensuring all team members are fully trained and compliant with operational standards. Manage stock ordering, stock rotation and wastage controls, ensuring the café remains fully stocked while operating within budget. Complete and oversee financial administration, including weekly takings, stocktakes, petty cash reconciliation and reporting to Finance and the Café Operations Manager. Maintain food hygiene, health and safety and compliance records, acting as the main point of contact for inspections in the absence of the Café Operations Manager. Work closely with the Events Team and Duty Managers to deliver hospitality services and ensure seamless transitions between café and event operations. Take ownership of café facilities and equipment maintenance, coordinating contractors where required and promoting best practice across the team. Support wider café operations through auditing, reporting, stock monitoring and providing guidance to café leadership teams across sites. Help maintain high standards of customer service, identify opportunities to improve customer satisfaction, and support marketing activity and promotions. Deputise for the Café Operations Manager when required and support operations at other sites as business needs dictate. Act as a Site Key Holder and First Aider, supporting the opening and closing of the wider site when required. Please see job description for full responsibilities and person specification. Our ideal Café Manager Proven experience in a café, catering or hospitality environment at Team Leader level or above Passionate about developing people, with experience providing training, coaching and constructive feedback Possess a strong understanding of food hygiene legislation, holding a Level 2 Food Hygiene qualification (or higher) Highly organised with the ability to manage multiple priorities, work independently, and collaborate effectively Strong communication skills, and a commitment to delivering excellent customer service Closing Date : 9am 17th August 2026 Does this sound like you? Wed love to hear from you! Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting Londons wildlife for the future, we know that our staff team needs to better reflect and represent all of Londons communities. Read more about London Wildlife Trusts commitment to Equality, Diversity and Inclusion on our website . We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trusts commitment to Safeguarding on our website . TPBN1_UKCT

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to Londons landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences. Duties and responsibilities related to the Night Duty Manager role Ensure all guests receive prompt, professional, and courteous service throughout the night. Manage late check-ins, early check-outs, and assist with any guest requests. Oversee night audits to ensure accurate recording of daily transactions and prepare reports. Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless night operations. Act as the primary point of contact during nighttime operations. Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections. About you Previous experience in hotel front office management within the luxury segment is preferred. Strong organizational and multitasking abilities skills are required. Benefits you will enjoy as a Night Duty Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels! TPBN1_UKCT

We have an exciting opportunity with Dorsett Shepherds London and our aparthotel Dao by Dorsett West London for a Groups, Meetings & Events Sales Manager. The Groups, Meetings & Events Sales Manager is responsible for developing, managing and maximising group, meetings, conference and event business for the hotel. The role will drive revenue through proactive sales activity, account management and business development across corporate, association, agency, group and MICE markets. The position will manage the sales process from initial enquiry through to confirmation and handover, ensuring commercial opportunities are maximised while delivering a high standard of client service. The role will work closely with Revenue, Events, Reservations and operational departments to achieve agreed revenue, occupancy and profitability objectives. Group & Meetings Sales Develop and implement proactive sales strategies to increase group, meetings and events revenue. Proactively identify and pursue new business opportunities within corporate, agency, association and MICE markets. Manage enquiries for meetings, conferences, residential groups, incentives, social events and other group business. Prepare and present proposals, quotations and contracts in line with hotel commercial strategy. Conduct client meetings, sales calls, presentations, hotel tours and site inspections. Negotiate rates, packages, terms and conditions within agreed commercial guidelines. Maintain a strong and active sales pipeline. Identify opportunities to increase room nights, meeting space, food and beverage and ancillary revenue. Account Management Develop and maintain strong relationships with key corporate, agency, association and MICE accounts. Create and implement account plans for key clients. Conduct regular account reviews and identify opportunities for increased business. Maintain accurate client information and sales activity within the CRM. Manage client feedback and resolve commercial issues promptly and professionally. Commercial & Revenue Management Take responsibility for achieving agreed group and meeting sales targets. Monitor market demand, competitor activity and local business trends. Provide accurate sales forecasts, pipeline updates and revenue projections. Identify need periods and develop targeted sales activity to support occupancy and revenue. Ensure business accepted is commercially viable and aligned with hotel strategy. Review lost business and conversion performance to identify opportunities for improvement. Event & Operational Coordination Work closely with the Events, Reservations, Revenue, Front Office and Food & Beverage teams. Ensure all confirmed group and meeting business is accurately handed over to the relevant operational departments. Communicate client requirements, special arrangements and commercial commitments clearly and accurately. Support the Events team in maintaining a seamless client journey from enquiry through to event delivery. Attend relevant pre-conference meetings and operational briefings where required. Business Development & Networking Generate new business through proactive sales calls, appointments, networking and industry engagement. Attend relevant trade shows, exhibitions, workshops and industry events. Organise and host client events, familiarisation trips and site inspections. Develop relationships with event agencies, PCOs, DMCs, corporate bookers and other business partners. Research new markets, sectors and accounts to identify growth opportunities. Represent the hotel professionally at external events and client meetings. In return, you will receive: 28 Days Holidays Meals on Duty Associate discounted rates with our hotels Training and Development Opportunities Auto-enrolment Pension Dry Cleaning Free Eye test for VDU users Free Dry Cleaning Social Events Join our passionate ESG committee to promote sustainability A bit about us Dorsett Shepherds Bush is a listed building with 317 rooms, 3 meeting rooms and Dao by Dorsett West London with 74 apartments. The hotels doors opened in June 2014 and over the last few years gained the reputation of delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms. The aparthotel opened its doors in April 2022. Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Thank you for taking the time to apply for an opportunity with Dorsett Shepherds Bush London. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future. TPBN1_UKCT

Assistant Manager | Twickenham | Up to £33,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening program over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BH36817

Assistant Manager Heard. Burgers worth gathering for. Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the worlds best kitchens. No gimmicks, no shortcuts - just maximum flavour done right. After a massive year touring the UKs biggest events, we opened our permanent home in Borough last year, pairing our signature burgers with considered natural wines, craft beer, and a warm, efficient service style. Now, with our second site in Soho thriving, we are looking forward to our next chapter. With our third and fourth sites on the horizon, we are looking to bolster our floor leadership team with an Assistant Manager - a detail-driven leader who keeps the engine room running behind the scenes while bringing effortless hospitality to the floor. The Heard Package: Salary: £40,000 - £45,000 per year OTE (depending on experience and which Heard. restaurant youre hired for) Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts Professional Growth: Formal qualifications paid for, including Mental Health First Aid, H&S Level 3. Clear Progression: Genuine opportunities to step up into a Assistant General Manager role as we grow Your Birthday off! What Youll Do Support the Business & P&L: Work closely with the AGM and GM on the financial backbone of the restaurant - taking ownership of weekly stock counts, inventory controls, and identifying cost-saving wins across the venue. Master Scheduling & Rota Building: Craft efficient, balanced rotas that hit financial targets while taking care of the team. Youll oversee holiday planning for the year and manage long-term staffing capacity. Lead on the Floor: Represent Heard. during busy services. Youll step up as the lead manager on shift, setting high standards of warmth, speed, and product knowledge. Develop the Squad: Support the training and onboarding of Supervisors and Team Members. Youll help turn new hires into hospitality pros, giving real-time feedback that elevates the room. Drive Service Excellence: Ensure 90%+ of guest feedback reflects exceptional product execution, warm hospitality, and sharp timing. Protect Compliance: Help maintain full site compliance across EHO, licensing, health & safety, and internal audit requirements. What You Bring Operational & Financial Fluency: Proven experience as an Assistant Manager or strong Duty Manager in a fast-paced, high-standard environment with hands-on experience in rotas, stock-taking, and holiday management. A Grounded Leadership Style: Visible, calm under pressure, and organised. You take the numbers and operations seriously, but keep service feeling effortless and fun. Genuine Passion: A love for top-tier food, craft drinks, and guest-centric hospitality. This is an opportunity to help shape a growing brand, not simply manage a restaurant. So, if you are a sharp, organised leader who takes food and operations seriously but leaves the stuffy formality at the door, we would love to hear from you. TPBN1_UKCT

Whitbread's London Dagenham Premier Inn is recruiting a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay and your team has what it needs. This role offers clear progression toward Hotel Manager, full training, and a benefits package inc

We are looking for a SIA Licenced Duty Manager to provide support to Site Officers, Colleagues and Customers in the provision of security and business support services within the region always adopting the principles contained within both the Colleague and Customer charters.

Thurrock West Premier Inn is recruiting for a Duty Manager.

A leading aviation services company based in Kingston upon Thames is seeking a dedicated individual to support the Operations Duty Manager in cargo operations.

Premier Inn in Thurrock is seeking a Duty Manager to lead a hotel team and ensure smooth day-to-day operations at Stonehouse Lane, West Thurrock, RM19 1NS.

As Duty Manager you will support the Operations Manager in delivering all aspects of day-to-day operations. We're looking for an exceptional Duty Manager to help shape our visitor experience and operational day-to-day excellence from day one and although the contract offered is 24hrs per week, as we