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\n Chief Revenue OfficerRole details\n Department: Executive Leadership / Commercial Reports to: Chief Executive Officer Location: Remote, UK-based, with regular attendance at Boxbar’s Wakefield headquarters Contract: Permanent, full-time Salary: Competitive basic, plus performance-related bonus and equity opportunity Travel: Regular UK and international travel Working pattern: Flexible and event-led, including occasional evenings and weekends About Boxbar Tech\n Boxbar Tech is an award-winning, high-growth technology company transforming how drinks are served across events, venues, stadiums, arenas and hospitality environments globally. \n Our automated self-service drinks technology is designed to increase service speed, reduce queues, improve quality, drive operational efficiency and generate greater revenue for our partners. \n We operate at the intersection of technology, hospitality, live events, manufacturing and operational delivery. Our products combine physical technology, software and service delivery in mission-critical environments where reliability, customer experience and commercial performance matter. \n With proven international deployments and relationships with major venue, event, sport and hospitality organisations, Boxbar is entering its next stage of growth. The opportunity\n We are seeking an exceptional Chief Revenue Officer to take full ownership of Boxbar’s global revenue performance. \n The CRO will lead and align our Sales, Marketing, Business Development, Client Success, & Strategic Partnerships. They will create a clear and repeatable commercial engine capable of generating predictable, profitable and sustainable growth. \n This is not simply a senior sales role. The CRO will own the entire customer and revenue lifecycle, from market strategy and pipeline creation through to conversion, customer value, retention, expansion and renewal. \n Working closely with the CEO, COO, CFO and wider leadership team, the CRO will help turn Boxbar’s strong market opportunity, technology and customer relationships into a scalable global business. Key responsibilitiesRevenue strategy and ownership\n \n • Own Boxbar’s global revenue strategy, targets and commercial performance.\n, • Translate the company’s growth ambitions into clear market, customer and channel plans.\n, • Build a balanced revenue model covering new business, existing-account growth, partnerships and recurring revenue.\n, • Establish clear annual, quarterly and monthly revenue objectives.\n, • Provide accurate and transparent commercial reporting to the CEO and Board.\n, • Identify market, sector and geographical opportunities capable of generating profitable growth.\n Sales and business development leadership\n \n, • Lead, develop and hold accountable the Sales and Business Development functions.\n, • Create a structured enterprise sales methodology with clear qualification, governance and stage definitions.\n, • Personally support and lead strategically important opportunities and negotiations.\n, • Improve pipeline generation, conversion rates, sales velocity and average contract value.\n, • Develop sector-specific strategies across venues, stadiums, arenas, festivals, hospitality groups, concessionaires and strategic partners.\n, • Build executive-level relationships with major customers, prospects and industry stakeholders.\n, • Ensure the commercial team balances ambitious growth with disciplined qualification.\n Customer Success, retention and expansion\n \n, • Lead the Customer Success function and ensure customers achieve measurable value from Boxbar’s technology.\n, • Create a clear customer lifecycle covering onboarding, adoption, value realisation, account development, renewal and advocacy.\n, • Own customer retention, renewal and expansion performance.\n, • Develop strategic account plans for major customers and partners.\n, • Strengthen executive sponsorship and relationships across Boxbar’s key accounts.\n, • Ensure customer feedback informs Product, Operations and commercial decision-making.\n, • Build a culture in which Customer Success is considered a revenue and value-creation function, not solely a support function.\n Pricing and commercial discipline\n \n, • Own pricing strategy, commercial packaging and deal architecture.\n, • Ensure commercial proposals demonstrate clear customer ROI and protect Boxbar’s margin.\n, • Introduce appropriate deal approval, discounting and contracting controls.\n, • Work with the CFO to evaluate customer economics, payment terms, margin and cash impact.\n, • Work with the COO to ensure proposed deployments are operationally feasible and appropriately resourced.\n, • Improve the quality, consistency and commercial protection contained within customer agreements.\n Revenue Operations and forecasting\n \n, • Establish the CRM as the single source of truth for opportunities, accounts, activities and forecasts.\n, • Introduce clear pipeline definitions, qualification criteria and governance.\n, • Create reliable weekly, monthly and quarterly revenue forecasts.\n, • Build appropriate dashboards covering pipeline coverage, conversion, sales velocity, retention, expansion and forecast accuracy.\n, • Ensure commercial decisions are supported by accurate data rather than optimism or anecdote.\n, • Create clear accountability for pipeline creation and progression at individual and team level.\n Market development and partnerships\n \n, • Build and execute go-to-market plans for priority markets and sectors.\n, • Identify strategic partnerships, channels and joint commercial opportunities.\n, • Evaluate new countries and sectors against market demand, revenue potential, delivery requirements and risk.\n, • Represent Boxbar at major customer meetings, industry events and strategic negotiations.\n, • Strengthen Boxbar’s position as a category-defining technology partner rather than a traditional equipment supplier.\n Executive and cross-functional leadership\n \n, • Act as the senior commercial partner to the CEO.\n, • Work closely with the COO to align customer commitments with operational capacity and delivery quality.\n, • Work closely with the CFO on budgets, revenue planning, margin, cash collection and investment requirements.\n, • Collaborate with Product and Technology to ensure market insight influences the roadmap.\n, • Align Marketing activity with commercial priorities, target sectors and pipeline requirements.\n, • Contribute to company strategy, investment planning and Board discussions.\n, • Bring clarity, accountability and constructive challenge to the executive team.\n Team and organisational leadership\n \n, • Assess the current commercial and Customer Success structure and define the future organisation required.\n, • Recruit, coach and develop high-performing commercial leaders and team members.\n, • Set clear expectations, objectives and performance standards.\n, • Create a commercially ambitious but collaborative culture.\n, • Build succession, capability and resilience across the revenue organisation.\n, • Lead in accordance with Boxbar’s values: dependable, innovative and committed to genuine partnership.\n About you\n You will be a commercially exceptional leader who combines strategic thinking with the ability to execute. \n You will have: \n \n • Significant senior experience leading revenue, commercial or go-to-market functions.\n, • A demonstrable record of generating substantial revenue growth within a scaling business.\n, • Experience leading enterprise sales involving complex stakeholders, long sales cycles and high-value agreements.\n, • Direct leadership experience across more than one revenue function, ideally including Sales and Customer Success.\n, • Evidence of improving retention, account growth and customer lifetime value.\n, • Strong command of pipeline management, CRM discipline, forecasting and commercial analytics.\n, • Experience designing pricing, propositions and complex commercial agreements.\n, • The ability to quantify personal contribution to revenue, margin and company growth.\n, • Experience building and developing high-performing commercial teams.\n, • Strong executive presence and credibility with boards, founders, customers and partners.\n, • Experience operating internationally or entering new markets.\n, • The resilience and judgement required within a fast-moving scale-up.\n Highly desirable experience\n \n, • Hardware-enabled SaaS or technology-enabled physical products.\n, • Hospitality, venues, stadiums, arenas, festivals or live events.\n, • Payments, POS, frictionless retail or venue technology.\n, • Mission-critical customer environments.\n, • Manufacturing, installation or multi-site service delivery.\n, • Working closely with founders during the transition from founder-led selling.\n, • Supporting investment, due diligence, acquisitions or international expansion.\n Leadership characteristics\n The successful person will: \n \n • Be relentlessly commercial without compromising long-term customer value.\n, • Command a room while listening carefully and adapting their approach.\n, • Challenge constructively and remain composed under pressure.\n, • Be confident enough to disagree with founders and experienced enough to know when to do so.\n, • Combine ambition with disciplined forecasting and evidence.\n, • Lead through others rather than becoming the organisation’s principal salesperson.\n, • Create clarity and accountability without introducing unnecessary bureaucracy.\n, • Communicate difficult messages early and directly.\n, • Remain hands-on enough for a scale-up while building structures that reduce reliance on individuals.\n, • Demonstrate humility, resilience, curiosity and sound judgement.\n Why join Boxbar?\n This is an opportunity to lead the revenue strategy of a category-defining technology company with: \n \n • Proven technology and genuine market demand.\n, • Major customers and partners across global sport, events, venues and hospitality.\n, • Significant opportunities for international expansion.\n, • A product capable of improving customer experience, efficiency and revenue.\n, • Direct access to the CEO, Board and wider executive team.\n, • Meaningful influence over company strategy and future growth.\n, • The opportunity to build a global revenue organisation rather than inherit a finished structure.\n \n #J-18808-Ljbffr

\n Chief Revenue OfficerRole details\n Department: Executive Leadership / Commercial Reports to: Chief Executive Officer Location: Remote, UK-based, with regular attendance at Boxbar’s Wakefield headquarters Contract: Permanent, full-time Salary: Competitive basic, plus performance-related bonus and equity opportunity Travel: Regular UK and international travel Working pattern: Flexible and event-led, including occasional evenings and weekends About Boxbar Tech\n Boxbar Tech is an award-winning, high-growth technology company transforming how drinks are served across events, venues, stadiums, arenas and hospitality environments globally. \n Our automated self-service drinks technology is designed to increase service speed, reduce queues, improve quality, drive operational efficiency and generate greater revenue for our partners. \n We operate at the intersection of technology, hospitality, live events, manufacturing and operational delivery. Our products combine physical technology, software and service delivery in mission-critical environments where reliability, customer experience and commercial performance matter. \n With proven international deployments and relationships with major venue, event, sport and hospitality organisations, Boxbar is entering its next stage of growth. The opportunity\n We are seeking an exceptional Chief Revenue Officer to take full ownership of Boxbar’s global revenue performance. \n The CRO will lead and align our Sales, Marketing, Business Development, Client Success, & Strategic Partnerships. They will create a clear and repeatable commercial engine capable of generating predictable, profitable and sustainable growth. \n This is not simply a senior sales role. The CRO will own the entire customer and revenue lifecycle, from market strategy and pipeline creation through to conversion, customer value, retention, expansion and renewal. \n Working closely with the CEO, COO, CFO and wider leadership team, the CRO will help turn Boxbar’s strong market opportunity, technology and customer relationships into a scalable global business. Key responsibilitiesRevenue strategy and ownership\n \n • Own Boxbar’s global revenue strategy, targets and commercial performance.\n, • Translate the company’s growth ambitions into clear market, customer and channel plans.\n, • Build a balanced revenue model covering new business, existing-account growth, partnerships and recurring revenue.\n, • Establish clear annual, quarterly and monthly revenue objectives.\n, • Provide accurate and transparent commercial reporting to the CEO and Board.\n, • Identify market, sector and geographical opportunities capable of generating profitable growth.\n Sales and business development leadership\n \n, • Lead, develop and hold accountable the Sales and Business Development functions.\n, • Create a structured enterprise sales methodology with clear qualification, governance and stage definitions.\n, • Personally support and lead strategically important opportunities and negotiations.\n, • Improve pipeline generation, conversion rates, sales velocity and average contract value.\n, • Develop sector-specific strategies across venues, stadiums, arenas, festivals, hospitality groups, concessionaires and strategic partners.\n, • Build executive-level relationships with major customers, prospects and industry stakeholders.\n, • Ensure the commercial team balances ambitious growth with disciplined qualification.\n Customer Success, retention and expansion\n \n, • Lead the Customer Success function and ensure customers achieve measurable value from Boxbar’s technology.\n, • Create a clear customer lifecycle covering onboarding, adoption, value realisation, account development, renewal and advocacy.\n, • Own customer retention, renewal and expansion performance.\n, • Develop strategic account plans for major customers and partners.\n, • Strengthen executive sponsorship and relationships across Boxbar’s key accounts.\n, • Ensure customer feedback informs Product, Operations and commercial decision-making.\n, • Build a culture in which Customer Success is considered a revenue and value-creation function, not solely a support function.\n Pricing and commercial discipline\n \n, • Own pricing strategy, commercial packaging and deal architecture.\n, • Ensure commercial proposals demonstrate clear customer ROI and protect Boxbar’s margin.\n, • Introduce appropriate deal approval, discounting and contracting controls.\n, • Work with the CFO to evaluate customer economics, payment terms, margin and cash impact.\n, • Work with the COO to ensure proposed deployments are operationally feasible and appropriately resourced.\n, • Improve the quality, consistency and commercial protection contained within customer agreements.\n Revenue Operations and forecasting\n \n, • Establish the CRM as the single source of truth for opportunities, accounts, activities and forecasts.\n, • Introduce clear pipeline definitions, qualification criteria and governance.\n, • Create reliable weekly, monthly and quarterly revenue forecasts.\n, • Build appropriate dashboards covering pipeline coverage, conversion, sales velocity, retention, expansion and forecast accuracy.\n, • Ensure commercial decisions are supported by accurate data rather than optimism or anecdote.\n, • Create clear accountability for pipeline creation and progression at individual and team level.\n Market development and partnerships\n \n, • Build and execute go-to-market plans for priority markets and sectors.\n, • Identify strategic partnerships, channels and joint commercial opportunities.\n, • Evaluate new countries and sectors against market demand, revenue potential, delivery requirements and risk.\n, • Represent Boxbar at major customer meetings, industry events and strategic negotiations.\n, • Strengthen Boxbar’s position as a category-defining technology partner rather than a traditional equipment supplier.\n Executive and cross-functional leadership\n \n, • Act as the senior commercial partner to the CEO.\n, • Work closely with the COO to align customer commitments with operational capacity and delivery quality.\n, • Work closely with the CFO on budgets, revenue planning, margin, cash collection and investment requirements.\n, • Collaborate with Product and Technology to ensure market insight influences the roadmap.\n, • Align Marketing activity with commercial priorities, target sectors and pipeline requirements.\n, • Contribute to company strategy, investment planning and Board discussions.\n, • Bring clarity, accountability and constructive challenge to the executive team.\n Team and organisational leadership\n \n, • Assess the current commercial and Customer Success structure and define the future organisation required.\n, • Recruit, coach and develop high-performing commercial leaders and team members.\n, • Set clear expectations, objectives and performance standards.\n, • Create a commercially ambitious but collaborative culture.\n, • Build succession, capability and resilience across the revenue organisation.\n, • Lead in accordance with Boxbar’s values: dependable, innovative and committed to genuine partnership.\n About you\n You will be a commercially exceptional leader who combines strategic thinking with the ability to execute. \n You will have: \n \n • Significant senior experience leading revenue, commercial or go-to-market functions.\n, • A demonstrable record of generating substantial revenue growth within a scaling business.\n, • Experience leading enterprise sales involving complex stakeholders, long sales cycles and high-value agreements.\n, • Direct leadership experience across more than one revenue function, ideally including Sales and Customer Success.\n, • Evidence of improving retention, account growth and customer lifetime value.\n, • Strong command of pipeline management, CRM discipline, forecasting and commercial analytics.\n, • Experience designing pricing, propositions and complex commercial agreements.\n, • The ability to quantify personal contribution to revenue, margin and company growth.\n, • Experience building and developing high-performing commercial teams.\n, • Strong executive presence and credibility with boards, founders, customers and partners.\n, • Experience operating internationally or entering new markets.\n, • The resilience and judgement required within a fast-moving scale-up.\n Highly desirable experience\n \n, • Hardware-enabled SaaS or technology-enabled physical products.\n, • Hospitality, venues, stadiums, arenas, festivals or live events.\n, • Payments, POS, frictionless retail or venue technology.\n, • Mission-critical customer environments.\n, • Manufacturing, installation or multi-site service delivery.\n, • Working closely with founders during the transition from founder-led selling.\n, • Supporting investment, due diligence, acquisitions or international expansion.\n Leadership characteristics\n The successful person will: \n \n • Be relentlessly commercial without compromising long-term customer value.\n, • Command a room while listening carefully and adapting their approach.\n, • Challenge constructively and remain composed under pressure.\n, • Be confident enough to disagree with founders and experienced enough to know when to do so.\n, • Combine ambition with disciplined forecasting and evidence.\n, • Lead through others rather than becoming the organisation’s principal salesperson.\n, • Create clarity and accountability without introducing unnecessary bureaucracy.\n, • Communicate difficult messages early and directly.\n, • Remain hands-on enough for a scale-up while building structures that reduce reliance on individuals.\n, • Demonstrate humility, resilience, curiosity and sound judgement.\n Why join Boxbar?\n This is an opportunity to lead the revenue strategy of a category-defining technology company with: \n \n • Proven technology and genuine market demand.\n, • Major customers and partners across global sport, events, venues and hospitality.\n, • Significant opportunities for international expansion.\n, • A product capable of improving customer experience, efficiency and revenue.\n, • Direct access to the CEO, Board and wider executive team.\n, • Meaningful influence over company strategy and future growth.\n, • The opportunity to build a global revenue organisation rather than inherit a finished structure.\n \n #J-18808-Ljbffr

Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Job Spec Be the driving force behind day-to-day F&B delivery across the whole site This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions. At my client, you'll take day-to-day ownership of F&B delivery across every outlet on site – café, restaurant, grab-and-go kiosks, and seasonal or event catering – serving over 250,000 visitors a year. You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development. This role is ideal for an experienced team leader or supervisor ready for their next step up – moving beyond a single outlet or shift to help lead operations across the whole F&B offering. What you'll be doing: Run the day-to-day across every outlet Take operational responsibility for F&B delivery across the site, not just one outlet: • Restaurant and café, • Grab-and-go kiosks, • Seasonal and event catering You'll move between outlets as needed, spotting and resolving issues before they escalate, and making sure standards stay consistent everywhere. Be the go-to person on the floor Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets: • Step in wherever the operation needs support, • Make fast, sensible calls on staffing, service, and stock, • Escalate to the F&B Manager when it genuinely needs their input Support commercial performance Play an active role in the commercial side of the operation: • Help drive spend per head and revenue across outlets, • Control waste and manage stock ordering and transfers, • Monitor labour and cost of sale, flagging concerns early, • Support monthly stock takes and back-office record keeping Build and lead the team across the site Take ownership of people management across all F&B outlets: • Recruit, induct, train and coach team members, • Manage the day-to-day rota to meet demand across outlets, • Address performance issues promptly and fairly, • Act as duty supervisor for F&B, and support other areas of the business when needed Uphold standards everywhere Ensure consistent standards across the whole F&B operation: • Food safety, hygiene and cleanliness compliance in every outlet, • Health & safety policies, risk assessments and audits, • Equipment checks, maintenance reporting, and timely fixes Support the F&B Manager to work strategically This role exists to take on the day-to-day operational load, allowing the F&B Manager to focus on strategy: • Deputise for the F&B Manager across the site when they're not on shift, • Handle routine decisions and escalations independently, • Feed back insight and ideas that help shape the wider F&B strategy What we're looking for You'll have some experience leading a shift or a team in a fast-paced hospitality or catering environment, and be ready to grow into a role with wider scope. We're particularly looking for someone who: • Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment, • Is a hands-on leader who's comfortable moving between areas during busy periods, • Is happy picking up commercial basics on the job – spend per head, cost control, wastage, • Can train, motivate and manage a small team, • Stays calm, organised and decisive under pressure, • Is keen to grow into a bigger, more varied role than a single-outlet position The reality of the role (and why it's rewarding) Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends and events. This creates a fast-paced, high-energy environment where strong day-to-day leadership has a direct and visible impact. In return, you'll benefit from: • A varied role with responsibility across the whole F&B operation, not just one outlet, • A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality, • The opportunity to work in a unique outdoor, family-focused environment, • Genuine scope to grow into broader operational or management responsibility Experience & qualifications, • Experience as a supervisor or team leader in F&B or hospitality, • Experience across multiple outlets or a multi-site operation would be helpful, but not a requirement, • Good organisational and communication skills, • Some exposure to stock control, forecasting or rota management is useful but not essential, • Ability to lead, motivate and support a team, • Level 3 Food Safety (or willingness to work towards it) desirable Working Hours & Flexibility This is a full-time role working 5 days out of 7, including alternate weekends. Bank holidays are considered normal working days, with this reflected in the 28-day annual leave allowance. For most of the year, the standard working hours are 9:00am–5:00pm, including a 30-minute unpaid break. During the school summer holidays, these hours extend to 9:00am–6:00pm to support increased visitor numbers and operational demand. There will also be an expectation to cover approximately one 6:00pm finish per week to support after-school play sessions. Throughout the year, there are a small number of evening events, including: • Two fireworks evenings in October, • Four camping weekends during July and August, • A small number of adult-only evening events You would not be expected to work every event, but F&B management cover will need to be provided across all events. These events are not generally late-running, with most finishing around 8:00pm–9:00pm, and the latest finishes expected to be around 11:00pm for adult evenings. As senior members of the team, both positions will also require a degree of flexibility to support occasional ad hoc events, training sessions, stock takes and other operational requirements when necessary. Contract type Permanent Hours Full time including weekends, primarily daytime with occasional evenings Salary £31,162.50 p.a. JBRP1_UKTJ

The Role: If your skills, experience, and qualifications match those in this job overview, do not delay your application. We're looking for an experienced and commercially minded Pricing Manager to lead the development, delivery and governance of our underwriting and pricing initiatives. You'll shape data-driven pricing strategies, oversee product and pricing change, and ensure strong customer, commercial and regulatory outcomes. This role blends deep technical pricing expertise with confident people leadership, stakeholder influence and robust governance capability. We are based in Aylesbury, Buckinghamshire and all attend the office once a week on a Wednesday. What you'll be doing: Leading and developing a multi-disciplinary pricing and underwriting team. Enhancing pricing and risk models using GLMs, machine learning and actuarial techniques. Driving pricing strategy to meet loss ratio targets while supporting growth in policy volumes and GWP. Owning product and pricing change, ensuring all developments are well-designed, governed and implemented. Providing regular insight and reporting to senior committees on performance, trends and recommended actions. Championing fair value and consumer duty, ensuring processes remain compliant and customer-focused. Collaborating cross-functionally with actuarial, product and functional leads to embed best practice. Monitoring regulatory and market developments and translating them into pricing and product improvements. Managing key partnerships, including our pricing engine supplier and partner insurers, ensuring value is fully realised. What we are looking for: Proven experience in pricing, product, underwriting or actuarial roles within insurance or financial services. Strong technical capability in pricing models, risk analysis, GLMs, machine learning and data-driven decision making. Confident people manager with experience coaching and developing high-performing teams. Strong understanding of regulatory expectations, including product governance, fair value and consumer duty. Skilled stakeholder influencer with excellent communication and decision-making ability. Proficient in SAS, SQL, Python and familiar with pricing tools such as Earnix, Quantee or Radar. Commercially astute, highly organised, delivery focused and comfortable managing multiple priorities. Collaborative, resilient and committed to continuous improvement and strong customer outcomes. Why Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces™ in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday! xsngvjr Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

We require a Senior National Account Manager to come in and continue to drive the Grocery channel with key partnership customer across branded product and Own Label. Category data and insight led working is key to continuing the customer success story they have here too and remember this is not a bi

Purpose of the role To lead teams to manage and maintain precise and available stock levels through robust tracking, regular cycle counts, and reconciliation of records with the Warehouse Management System (WMS). This role is critical for minimising costs, preventing stockouts, and ensuring seamless order fulfilment and customer satisfaction. Main duties and responsibilities Lead and manage the full cycle count process, ensuring timely reconciliation of discrepancies and control of stock movements across all locations Drive stock accuracy by influencing stakeholders at all levels and embedding best-practice inventory standards across the site Deliver training and coaching aligned to company procedures, with a focus on PI accuracy and location compliance Proactively manage stock availability, minimising locked or restricted inventory Analyse WMS data to produce accurate, timely, and actionable reporting for customers and internal teams Develop clear, user-friendly reporting tools to help managers understand customer profiles, cost drivers, and performance trends Optimise stock layout and zoning to improve efficiency and support changes in stock volumes Plan and manage warehouse space utilisation in line with future demand Develop, maintain, and audit stock operating procedures and inventory strategies to support long-term accuracy and efficiency Take ownership of the returns process, implementing robust controls and reporting (including faulty returns and IBT management) Maintain consistent application of company processes across all stock-related activities Communicate and implement operational changes effectively across the site Collaborate across teams to drive continuous improvement and operational consistency Engage with customers and stakeholders to improve performance and identify cost-saving opportunities through data-led insight Ensure full compliance with Health & Safety standards and champion a proactive safety culture Person specification Proven experience managing large-scale stock/inventory within a fast-paced warehousing environment Minimum 5+ years' experience in Stock or Inventory Management Strong leadership capability with the ability to coach, influence, and drive performance Excellent communication skills, both operationally and with stakeholders High attention to detail with strong analytical capability Proactive, self-driven, and comfortable managing competing priorities Adaptable, with the ability to respond to changing operational demands Strong understanding of warehouse processes and continuous improvement principles Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role

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