Trabajos complaints en LeicesterCrear alertas

RAFAKidz Nurseries Business ManagerLeicester LE3 1UT with Hybrid Working £38140 37.5 hours per week A UK driving licence is an essential requirementAbout RAFAKidzRAFAKidz is on a mission to provide exceptional, affordable childcare tailored to the unique needs of Armed Forces and civilian families. With nurseries located on or near RAF and MOD stations across the UK, we are proud to be fully OFSTED-registered and committed to safeguarding, quality, and excellence. We work closely with children, families, and partner organisations to ensure every child has the opportunity to thrive. Our strong ties to the RAF and the RAF Association help us deliver a curriculum and environment that supports the needs of serving families.The RoleThis is a newly created role based within our growing RAFAKidz Head Office team based in Leicester. The Business Manager plays a key role in supporting the operational and commercial success of RAFAKidz nurseries. The postholder will help ensure RAFAKidz nurseries are operationally efficient, financially sustainable, compliant with statutory and organisational requirements, and well supported to deliver high-quality early years education and care. The role is designed to strengthen the business and operational performance of nurseries by working alongside Nursery Managers and Regional Operations Managers to improve the consistency and effectiveness of core business processes, performance monitoring, staffing deployment, financial discipline and local operational planning. It combines analytical oversight with practical, hands-on support, particularly where nurseries require focused improvement, additional operational capacity or support through periods of change.Primary responsibilities includeMonitor and analyse agreed key performance indicators, including occupancy, enquiry conversion, attendance patterns, staffing deployment, agency and overtime use, debt, and other operational and commercial measures.Improve business performance where there are concerns relating to occupancy, staffing costs, local operating discipline, compliance with business processes, or overall financial sustainability.Contribute to the development, monitoring and review of setting-level recovery plans, improvement plans and business action plans where additional support is required.Identify opportunities to improve income, reduce avoidable inefficiency and strengthen value for money without compromising quality of care and education.Provide practical, hands-on support to nurseries during periods of change, instability, mobilisation, growth, leadership transition or recovery.Support nurseries to prepare effectively for inspections, audits and quality assurance reviews, ensuring that relevant evidence, systems and action plans are in place.Work with managers and Regional Operations Managers to coordinate and track follow-up actions arising from inspections, audits, complaints, incidents or internal reviews.Coach and support Nursery Managers and Deputies to strengthen their confidence and capability in business management, performance monitoring, staffing deployment, planning and operational problem-solving.Provide constructive challenge and practical support where managers need to improve business discipline, operational consistency or commercial awareness.Contribute to the preparation of reports, performance insight and recommendations for senior leaders, helping to inform decision-making and continuous improvement across the RAFAKidz group.About youYou will have a strong background in a senior Early Years role (Nursery/Area Manager or similar) with a strategic and commercial mindset to drive the business forward after a period of rapid growth. We need you to have up to date knowledge in multiple early years funding streams, business management, financial forecasting and sustainability planning. Overall, we need you to be able to demonstrate a high level of proficiency in the following areas;Business performance and commercial supportOperational effectiveness and business process improvementFinancial control and resource efficiencyCompliance, assurance and inspection readinessLeadership, coaching and capability buildingStakeholder collaboration and organisational supportThe role is based at Atlas House Leicester LE3 1UT with travel to support nursery settings as required.TPBN1_UKTJ

We are looking for a Forklift Service Engineer (Field Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company. About the role The role involves servicing, maintaining, and repairing forklift trucks and other material handling equipment. On a day-to-day basis this is what you would be doing: Service, maintain, overhaul, fault find and resolve faults on company products. Respond to breakdowns Provide local after sales support to customers. To deal promptly with customer enquiries, problems, or complaints. To keep control of vehicle stock/deliveries. Achieve agreed targets. We are looking for somebody who has experience working as a forklift engineer, plant fitter, plant technician, industrial equipment, or a similar type of role. Here is a quick tick list for the other skills we are looking for : Experience in mechanical engineering. Basic electrical knowledge would be beneficial. Effective planning and organisational skills. Able to work on your own initiative. Excellent communication skills. Build good rapport with customers. Full UK driving licence. What we offer: Competitive salary Attractive company pension Company vehicle Fuel card Full tool kit Company sick pay Voluntary critical illness cover Free eye tests Free flu jabs 24/7 Employee Assistance Programme Benefits platform with instant discounts and offers We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota. Why choose Toyota ? Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential. Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted. xrnqpay Toyota Material Handling UK is an equal opportunities employer.

Responsibilities include: supporting diary and email management for the Assistant Directors and cover for Director PA, meeting support, picking up queries/complaints from customers, other depts, members and MPs. To provide a full and confidential personal assistant and secretarial service to the Ass

Employer University Hospitals of Leicester NHS Trust Employer type NHS Site LRI/LGH Town Leicester Salary £113,565 - £150,569 Dependent on experience Salary period Yearly Closing 09/09/2026 23:59 AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include. But they shouldn’t replace your own responses or be used to write the application for you. Relying too much on AI can negatively impact your chances of success, because automatically generated answers: • might not be specific or relevant enough to address the criteria in the recruitment profile, • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective, • could misrepresent information about you, such as your qualifications, skills and experience We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. An opportunity for a Neonatal Consultant has arisen within our neonatal service The appointment will be whole time. Any Consultant who is unable for personal reasons, to work whole time, will be eligible to be considered for the post. If such a person is appointed, modification of the job content will be discussed on a personal basis in consultation with Consultant colleagues. Your normal place of work will be as discussed at interview and will be confirmed in Section 1 of your contract but you may be required to work in other locations of the Trust. In particular, flexibility is required across the two main Hospital sites (Leicester Royal Infirmary, Leicester General Hospital). Job Plan The job plan will be subject to annual review, with any revisions sought by mutual agreement but it is expected that the successful candidate will work with the CMG Management team to ensure that services are delivered efficiently and reflect best practice with processes and governance to match – this may require new and flexible ways of working in the future. This post consists of a core job plan with 10 PA post including 1.5 SPA. The job plan consists of different types of weeks: • Service weeks covering the Intensive Care Unit at the Leicester Royal Infirmary, • Service weeks covering the Low Dependency Units at both the Leicester Royal Infirmary and the Leicester General Hospital, • On call nights with compensatory time off It is expected that most Consultants within the Trust will have 2.5 PA’s for Supporting Professional Activities (SPA). 1.5 PA’s are allocated as a minimum to all consultants for SPA in order to support the requirements of revalidation which include activities such as participating in audit, CPD and mandatory training. Up to a further 1 PA will be available for SPA by mutual agreement as part of the job planning process for further appropriate verifiable SPA. Where a consultant decides not to undertake additional SPA over and above 1.5 PA’s, suitable alternative clinical work will be offered to bring the job plan up to 10 PA’s. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: • high-quality care for all,, • being a great place to work,, • partnerships for impact,, • research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: • we are compassionate,, • we are proud,, • we are inclusive, and, • we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: The overriding purpose is to support the provision of highest quality patient care through personal actions and continuous improvement. • Responsibility for the prevention, diagnosis and treatment of illness, and the proper functioning of the department;, • Cover for colleagues’ annual leave and other authorised absences;, • To participate in service development and business planning in collaboration with the other Consultants in the department, the CMG and local GPs and commissioners within the local CCG’s;, • Professional supervision and management of junior medical staff including the observance of local employment and human resource policies and procedures;, • Responsibilities for carrying out teaching, examination and accreditation duties as required and contributing to undergraduate, postgraduate and continuing medical education activity, locally and nationally;, • Participating in medical audit, the Trust’s Clinical Governance processes and in CPD – CPD is provided in job plans and attendance at audit and other governance meetings in mandatory; Managerial, including budgetary responsibilities where appropriate and compliance with standing orders and standing financial instructions of the Trust;, • In line with GMC Good Medical Practice it is the responsibility of the post-holder to ensure that all duties are carried out to the highest possible standard, and in accordance with current quality initiatives within the area or work., • The post-holder is expected to respond in a timely fashion to legitimate requests from Trust officers – this might include investigations of incidents or complaints., • The post-holder is expected to participate in teaching and training of junior staff and other clinical staff groups. The appointee will also have supervision responsibilities for junior medical staff within the specialty. If appropriate the post-holder will be names in the contract of junior staff as the person responsible for overseeing their training and as an initial source of advice to such doctors regarding their careers., • The post-holder is expected to participate in professional continuing medical education; study leave is provided for this purpose., • The post-holder will be expected to undertake the Trust Corporate and Directorate specific Induction and competency Programmes appropriate to role., • The post-holder will be required to maintain their continuing professional development (CPD) to be able to successfully revalidate. As per the Trust requirement the successful candidate will be required to have annual appraisal and attend/keep fully up to date with statutory and mandatory training as stipulated., • Work effectively with Obstetrics, Fetal Medicine and Paediatric colleagues., • Work alongside the CMG Quality and Safety Team to ensure identification and reduction of risks, incidents and complaints to ensure learning takes place and the overall improvement of patient safety., • Actively ensure the appropriate safeguarding of patients, • MRCPCH by examination or equivalent, • Full GMC Registration, • On the GMC’s specialist register OR within six months of CCT at time of scheduled interview Note: Portfolio pathway [formerly CESR] applicants must be on the specialist register at the point of appointment Note: If not currently on the Neonatal Subspecialty Register, must have 24 months middle grade experience in neonatal intensive care in a level 3/NICU, • Membership of relevant Specialist Societies or Associations, • Higher degree e.g. MSc, MD or equivalent, • Hold a Neonatal Subspecialty CCT, • Fully trained in Neonatal Medicine, • Excellent clinical skills and experience requisite to meeting all aspects of the Job Plan, • Ability to apply sound clinical judgement to problems, • Demonstrates clear, logical thinking / analytical approach, • Willingness to develop skills and experience in areas of interest, • Valid Level 3 safeguarding training, • Valid NLS training, • Evidence of clinical or research commitment and a relevant specialty of interest., • Evidence of work relating to health inequities Community focused/neonatal public health interest, • Commitment to BFI programme, • Community focused/neonatal public health interest, • Effective participation in and a commitment to clinical audit, • Participation in a quality improvement programme, • Experience of quality improvement work and audit, • Undergone training in teaching and willingness to organise relevant audit activities including quality improvement evidence, • Completion of formal courses in Audit and quality improvement., • Published Audit including quality improvement., • Experience of and a commitment to training/teaching undergraduate and postgraduates, • Appraisal and assessment skills., • Ability to asses clinical competencies., • Enthusiastic and ability to inspire and lead others., • Willingness to develop new approaches to teaching., • Post Graduate qualification in teaching and training., • Demonstrable skills in written and spoken English that are adequate to enable effective communication with patients and colleagues., • To be empathic and sensitive; capacity to take others perspectives and treat others with understanding. Highly Developed Emotional Intelligenceable skills in written and spoken English that are adequate to enable effective communication with patients and colleagues., • To be empathic and sensitive; capacity to take others perspectives and treat others with understanding., • Highly Developed Emotional Intelligence., • Highly developed emotional intelligence., • High standard of presentation both written and verbal., • Demonstrable track record of successful change management., • Proven ability to maintain focus in a demanding environment, • Mulitinguistic skills, • Ability to work effectively as part of a multidisciplinary team and supervise residents., • Experience of leading teams and awareness of leadership styles., • Ability to effectively organise, prioritise and manage clinical workload., • Understanding of wider health agenda and modern NHS., • Ability to work to overcome barriers to change (negotiating, influencing and persuasion skills)., • Knowledge and understanding of clinical governance issues., • Management training on an accredited course., • Awareness of Service Development issues., • Evidence of management and administration experience., • Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. Additional Information UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria. Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs. Disclosure and Barring Service Check Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment. The current price of a check is £38 for an enhanced and £18 for a standard check. Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer. The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors. If it is identified that you are within a vulnerable category, we will endeavorto make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager. Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated. University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr

AMJ Recruitment are looking for a Customer Escalations/Complaints Manager to join our valued Distribution Client based in Coventry, CV2. Experience - Customer Complaints / Escalations Management experience is essential. Handle incoming customer complaints via telephone, email, and written.

Transport Planner Location: Tarmac The Hub, Mountsorrel, Leicestershire Are you a skilled Fleet Planner who thrives in a fast-paced transport environment? Do you enjoy being part of a close-knit,supportive team? Would you like the chance to take ownership of fleet planning, customer service, logistics and operational performance at one of the UK's leading construction materials businesses? If you enjoy solving problems, making quick decisions, coordinating multiple stakeholders and ensuring customers receive an outstanding service then this could be the role for you! What You'll Be Doing As a Transport Planner you'll play a vital role in ensuring the smooth and efficient delivery of materials across the region. Working closely with customers, drivers, planners, hauliers and internal teams, you'll be at the centre of the operation, making real-time decisions and keeping deliveries moving. Key responsibilities include: • Monitoring same-day deliveries and handling customer queries and complaints professionally and effectively, • Planning next-day and future deliveries to maximise fleet efficiency, • Managing inbound and outbound customer and driver communications, • Proactively communicating delivery updates and service changes, • Coordinating internal and external transport assets, • Maintaining accurate records and operational data, • Managing costs while delivering excellent service levels, • Raising and escalating any safety concerns immediately, • Building strong relationships with customers and key stakeholders What We're Looking For We're looking for someone who enjoys working in a busy, challenging environment who can confidently manage competing priorities. Suitable candidates will have: • Previous experience in a fleet planning, transport planning, logistics coordination or scheduling role, • Excellent organisational and time management skills, • Ability to multitask, prioritise and work effectively under pressure, • Strong customer service and telephone communication skills, • Outstanding attention to detail, • Confidence communicating with stakeholders at all levels, • Collaborative approach and strong team-working skills, • Commercial awareness and sound decision-making ability, • StrongIT skills and experience using planning or scheduling systems, • Knowledge of transport legislation (advantageous), • Geographical knowledge of the Midlands region (preferred) This role is based at our modern Mountsorrel Hub location near Loughborough, Leicestershire which is easily accessible from Leicester, Melton Mowbray, Barrow upon Soar, Syston, Shepshed, Coalville, Ashby-de-la-Zouch, Ibstock, Swadlincote, Measham, Tamworth, Atherstone, Hinckley, Nottingham, Derby, Long Eaton, Kegworth, Burton upon Trent and surrounding areas. Why Tarmac • Be part of a small, supportive and highly collaborative on site team, • Hybrid working available after probation (one day per week from home where operationally possible), • A varied and rewarding role where no two days are the same, • Real opportunities to develop your career within a major national business At Tarmac, who you are matters. We want to get to know you. If you share our values, take pride in a job well done, enjoy collaborating with others and are ambitious to make things better then we'd love to hear from you. We'recommitted to creating a diverse,inclusive and welcoming workplace where everyone can thrive.We believe that different experiences, backgrounds and perspectives make us stronger, and we're proud to support opportunities for all. Join us and help build the future with one of the UK's leading construction materials and infrastructure solutions businesses. We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: • Bonus scheme, • Enhanced holiday entitlement, • Contributory pension scheme, • Access to the Tarmac Reward website with discounts on retailers, holidays, etc., • Access to our Employee Assistance helpline for free and confidential advice, • Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause, • Training and development opportunities Tarmac iscommitted to being aForces-friendly employer.If youre coming from a military background, well support your transition and help you build a successful career with us. Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and arecommitted to creating aninclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you. Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long! @tarmac #tarmac #tarmaccareers #planner #fleet #fleetplanner #fleetplanning #capacityplanner #transportplanner #transportplanning #logisticsjobs #logisticsplanner #logisticscoordinator #customerservice #stakeholdermanagement #haulage #hauliers #transport #LI-RE1 Tarmac Trading Limited JBRP1_UKTJ

Complaints handling Lead the management and resolution of complaints relating to Grant Thornton's local audit work, ensuring responses are robust, evidence-based and compliant with the relevant complaints framework. A look into the roleAs a Senior Public Sector Audit Complaints and Objections Manage

We are recruiting on behalf of a housing organisation for a Complaints Administrator to provide temporary support to the complaints and regulatory function. This is an excellent opportunity for an organised and detail-focused administrator to support the management of resident complaints and Housing Ombudsman correspondence. The role will primarily involve managing the complaints inbox, administering Housing Ombudsman portal messages and ensuring information is accurately recorded and directed to the appropriate teams. Key Responsibilities: Manage and monitor the complaints inbox, ensuring enquiries are accurately logged and directed to the appropriate teams. Administer and respond to Housing Ombudsman portal messages and correspondence. Support the collation and maintenance of complaint information and records. Ensure complaint and Ombudsman information is accurately recorded on relevant systems. Liaise with internal teams to obtain information and updates within required timescales. Monitor outstanding actions and follow up with colleagues to ensure deadlines are met. Provide general administrative support to the complaints function. Handle sensitive and confidential information appropriately. Support the team to maintain high standards of customer service and regulatory compliance.The successful Complaints Administrator will have: Strong administration experience with excellent organisation and time management skills. Excellent attention to detail and the ability to manage competing priorities. Strong written and verbal communication skills. Confidence using IT systems and Microsoft Office. The ability to work accurately under pressure and to tight deadlines. A proactive approach with the ability to work independently and as part of a team. Experience working within housing, complaints or a regulated environment would be a strong advantage. Knowledge or experience of Housing Ombudsman processes and regulatory relationships would be highly desirable. A customer-focused approach and the ability to handle sensitive information professionally.Why Apply? £20-£23 per hour (umbrella) 6-8 month contract Hybrid working opportunity to gain valuable experience within a housing complaints and regulatory environment If this Complaints Administrator role sounds like your next step, apply now or contact Olivia at (url removed) for more information

EXCLUSIVE ROLE Customer Service Manager Full Time £35,000 Permanent Leicestershire Are you an accomplished Customer Service Manager who excels at leading teams, overcoming challenges, and delivering exceptional customer experiences? SF Partners are seeking a proactive and organised Customer Service Manager to join a growing business, playing a crucial role in ensuring customers receive outstanding service from initial enquiry through to completion. This varied role combines people management, operational planning, and customer relationship management, with a focus on identifying opportunities to increase revenue from existing clients. You will lead a small customer service team, ensuring installations, servicing, and breakdowns are scheduled efficiently to provide a seamless customer journey. Close collaboration with the Operations and Technical teams is essential to maximise engineering resources, resolve issues swiftly, and ensure work is completed correctly the first time. Alongside operational duties, you will build strong customer relationships, prepare quotations, identify opportunities for additional work, and support customer retention through exemplary service. Key Responsibilities Lead, coach, and support the Customer Service team to achieve high performance. Deliver an outstanding customer experience with a right-first-time approach. Manage customer enquiries, complaints, and escalations professionally and efficiently. Coordinate scheduling of installations, servicing, and breakdowns to optimise workflow. Work closely with engineers and internal departments to ensure timely and efficient completion of work. Prepare quotations and identify opportunities to offer additional products and services. Support the renewal of service agreements and re-engage inactive customers. Monitor outstanding work to ensure jobs are completed and invoiced promptly. Foster a collaborative working environment across Customer Service, Operations, and Technical teams. About You You will be an experienced Customer Service Manager who balances customer satisfaction with operational efficiency. You will be confident leading a team, making informed decisions, and managing multiple priorities in a fast-paced environment. Ideal candidates will possess: Previous experience in a Customer Service Manager or a similar leadership role. Experience managing or coordinating customer service teams. Excellent communication and relationship-building skills. Strong organisational and planning abilities. A proactive approach to problem-solving and decision-making. Proficiency in Microsoft Office and CRM or business management systems. Confidence in working with KPIs and managing team performance. A commercial mindset with the ability to identify opportunities to enhance customer value. Experience working alongside field engineers, service teams, or within engineering, manufacturing, or facilities management environments would be advantageous but is not essential. What’s on Offer? Competitive salary. Permanent, full-time position. Supportive and collaborative working environment. Opportunity to lead an established customer service function. Varied role combining leadership, operations, and customer relationship management. Genuine opportunity to make a significant impact and contribute to the ongoing success of the business. If you are a customer-focused leader who enjoys developing teams, improving processes, and building lasting customer relationships, we would be delighted to hear from you. Apply today to find out more

Job Description Our Client has an opportunity for a Weekend Call Centre Advisor. Working in a location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests. Great place to work, could have the opportunity for the right candidate to progress to a Permanent position. Job Role: Communicating with the Customer, receiving calls to the helpline and dealing with customers’ orders and with enquiries and complaints. Will be working within the Logistics and Transportation side of the business, liaising with customers and delivery drivers ensuring that communication flow is smooth, and customer orientated. Arranging with any issues in regard to restrictions regarding delivery, access to property etc. Referring on any complex matters when necessary. Requirements: Must have excellent Customer Service Skills, and be a great communicator. Call Centre Experience is a Must. Great attention to detail. Must be able to drive and have access to own vehicle. Days: Saturday + Sunday Hours: 11:00 - 19:00 Please contact Michelle on (phone number removed) or email (url removed)

QHSE Manager Leicester | Negotiable + Benefits Drive Quality. Champion Safety. Shape Continuous Improvement. Are you an experienced QHSE professional looking for an opportunity to make a real impact? We're looking for a proactive QHSE Manager to take ownership of Quality, Health, Safety and Environmental management across two UK manufacturing sites. This is a fantastic opportunity to join a well-established engineering and manufacturing business where you'll play a key role in driving compliance, continuous improvement and operational excellence. Reporting directly to the Managing Director, you'll lead the company's integrated management systems, ensuring compliance with ISO standards while promoting a positive quality and safety culture throughout the business. The Role As QHSE Manager, you'll take ownership of the Quality, Health, Safety and Environmental function, ensuring all systems, processes and procedures are maintained, audited and continuously improved. Working closely with production, engineering and supply chain teams, you'll support the business in delivering the highest standards of quality, safety and environmental performance. Key Responsibilities Own, maintain and continuously improve the company's integrated management systems. Ensure compliance with ISO 9001, ISO 45001 and ISO 14001. Lead internal and external audits, acting as the key contact for certification bodies and customer audits. Manage document control and quality management processes. Lead Root Cause & Corrective Action (RCCA) investigations relating to customer complaints, supplier issues and manufacturing non-conformances. Manage supplier quality processes, including supplier assessment, auditing and approval. Prepare and approve Quality Plans together with Inspection & Test Plans. Monitor, analyse and report QHSE KPIs to senior management. Prepare and chair Management Review meetings. Ensure all calibration activities are maintained and equipment remains compliant. Conduct and review Risk Assessments, COSHH Assessments, Fire Risk Assessments and Legionella Assessments. Ensure full compliance with all relevant Health & Safety and Environmental legislation. Manage contractor approvals and statutory inspections. Investigate Health & Safety incidents, environmental incidents and near misses, implementing corrective actions where required. Promote a positive safety culture through coaching, training, toolbox talks and engagement with operational teams. Work alongside Engineering and Production teams to identify and reduce operational risks. Support sustainability initiatives, including greenhouse gas reporting, life cycle assessments and environmental improvement projects. Manage waste compliance and environmental records. Identify opportunities to improve environmental performance, reduce waste and improve energy efficiency. Skills & Experience We're looking for someone who can demonstrate: • Previous experience within a QHSE, HSEQ, SHEQ or similar management role., • Experience working within an engineering or manufacturing environment., • Strong knowledge of ISO 9001, ISO 45001 and ISO 14001 management systems., • Experience leading internal and external audits., • Excellent knowledge of Health & Safety legislation and compliance., • Experience conducting risk assessments and accident investigations., • Strong leadership, communication and coaching skills., • Excellent organisational and project management abilities., • A proactive approach with excellent problem-solving skills., • Commercial awareness and the ability to influence stakeholders across the business. Essential Qualifications • NEBOSH General Certificate (or equivalent)., • Internal or Lead Auditor qualification., • Environmental qualification such as IEMA / ISEP Certificate in Environmental Management (or equivalent)., • Risk Assessment training. Desirable • Lean Manufacturing experience., • Six Sigma knowledge., • Membership of a relevant professional body., • Practical experience implementing continuous improvement initiatives. Location Based in Leicester, with regular travel to a second UK manufacturing site and occasional visits to customers and suppliers. What's on Offer? • Salary Negotiable., • Opportunity to work directly with senior leadership., • A varied and autonomous role with real influence across the business., • Long-term career development within a growing engineering and manufacturing environment., • Supportive team culture with opportunities to drive continuous improvement. If you're an experienced QHSE professional who enjoys improving processes, developing teams and making a genuine impact across a business, we'd love to hear from you

Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business improvements. Take full responsibility for complaints data accuracy and reporting to the regulator and white-label partners. Experience working in the motor in

Join us as a Senior Pensions Complaints Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. This will include completion of monthly quality audit and complaints reports, identifying errors and process failures and then working with the Quality

Lendable seeks a Head of Complaints to lead the complaints department across product lines, reporting to the Director of Complaints, Fraud and Financial Crime.

Our client, a well established insurance business in the City, is looking for a Complaints Investigator to join its complaints team. You will have solid experience handling complaints within an FCA regulated financial services environment, ideally within general insurance.

This is an excellent opportunity for a qualified solicitor with experience handling professional indemnity claims, complaints and regulatory matters, ideally gained within a law firm, professional indemnity insurer or a related insurance environment. This is a great opportunity for a solicitor looki

Flexible Location & Working Pattern - London Office.Salary Range: £70,000 - 75,000.Piper Maddox are pleased to be supporting a long-standing client of ours in their continued growth plans.One of their crucial hires is for a Land Manager, sitting within their existing and well established land team.

Operations & Event Manager at Rembrandt Sip & Paint .Rembrandt Sip & Paint is growing fast.We are looking for someone who can make sure our operations run just as smoothly as our events.We organise creative paint & sip events where people get to (re)discover the artistic side with a glass of wine i

Intent Health is the only UK healthcare communications consultancy built at the intersection of rare disease, health inequities and strategic patient advocacy, where the most overlooked patients live.Our focus is helping organisations translate scientific innovation into real-world access and patien

Can you distinguish genuine incremental growth from value simply shifting elsewhere?.Do you use causal inference to explain why customer behaviour changes, rather than just predict what happens next?.Would you like to help build a brand-new Data Science team focused on high-impact product and commer

Solar Service Manager | Leicester - Hybrid | Permanent | up to £65,000.PT Renewables is partnered with a well-established UK renewable energy - over 20 years deep into solar PV, biomass and low-carbon heating installs, with a substantial asset base to show for it.We're looking for an experienced Op

Our client (36 minutes from Fenchurch Street) are a long established, prestigious Legal 500 rated law firm in the heart of Essex, with around 100 people and an annual turnover of £7m.With top quality work, this forward thinking firm are completely committed to work life balance and flexible working

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Senior Data Engineer (SC Cleared).Permanent or 12-Month Fixed-Term Contract.Remote with occasional travel (approximately one day per month) to Leeds or Newcastle.At Amber Labs, we're a people-first technology consultancy delivering innovative digital services that help organisations solve complex ch

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Help turn AI/SaaS technology into a global infrastructure business.ALICS is an innovative UK university spin-out developing next-generation technology for the inspection, measurement and continuous monitoring of cracks and defects in concrete critical infrastructure.AI, computer vision and cloud-bas

Clinical Safety Officer - This opening is to join one of the foremost strategy, risk and compliance providers in the UK.We are looking for an experienced Clinical Safety Officer (CSO) to support our growing international client base.Established over a decade ago, The AbedGraham Group has grown in to

Interim Data Privacy Lawyer | 6 Months | Fully Remote UK | Start ASAP.Search AI, cloud, security and observability.This is an excellent opportunity for a strong.Data Privacy / Data Protection Lawyer.The role sits within the Legal/Privacy function and will involve working closely with Legal, Complian

Are you an experienced production leader looking to take ownership of a full manufacturing site?.Do you thrive on driving performance, safety and quality across a fast-paced factory environment?.Are you ready to lead a team and shape operational strategy for a leading food manufacturer?.MacGregor Bl

Part Time Document Production Specialist - Fully remote working.An exciting new role for a Legal Document Production Specialist has just become available working for a top tier global law firm.This is a fully remote working role, working part time, working.Monday – Friday from 8am – 1pm on a par

Take Your CM/QS Career to the US — Sponsorship, Relocation & Top Salaries.The Cost Manager / Quantity Surveyor is responsible for supporting senior members of staff and delivering comprehensive cost management services throughout the project lifecycle.This role ensures effective financial control,

Corporate Solicitor / Legal Executive – 3+ PQE.Legal 500 Firm | Hertfordshire | Excellent Career Opportunity.Corporate Solicitor with 3+ years' PQE.Legal 500 firm in Hertfordshire.Corporate team with the appointment of an ambitious and commercially minded Solicitor / Legal Executive.This is an exc

Self-Employed | Remote | Flexible | Performance-Based.Are you looking for a location-independent opportunity that aligns with your adventurous lifestyle? If you're tired of trading hours for income and want to build a business you can run from anywhere in the world, this could be the perfect fit.We

We are looking for an experienced and commercially aware Senior Consultant to take a leading role across our client engagements.In this position, you will own the end-to-end technical solution, act as a trusted advisor to senior client stakeholders, and play a pivotal role in shaping Fidenda’s del

Our client is an established and expanding manufacturer of specialty chemical products, supplying innovative solutions to customers across a range of industrial sectors worldwide.As the business continues to grow, they are seeking an experienced.Reporting directly to the CEO and forming part of the

AI Cinematic Video Editor (NSFW Content – Adult Industry).Remote | Full-time | B2B Contract Preferred.AI-NATIVE FILM MAKING SKILLS IS A MUST.NARRATIVE-DRIVEN STORYTELLING ALSO A MUST.Without examples of this, I'm afraid your application cannot be considered.This is not a traditional video editing

Are you a Project Manager who thrives on turning creative concepts into exceptional live experiences? ✨.Project Manager (Junior - Senior Level).Our client is a globally recognised events and exhibition company that delivers innovative projects across a wide range of sectors and industries worldwid

This is a broad, hands-on role supporting a portfolio of care homes across the UK, with responsibility across recruitment, workforce planning, HR operations, training and compliance.It's a great opportunity for someone who has worked within a multi-site HR role and enjoys being close to operations.Y

Are you a SEND Teacher or do you have experience working with children and young people with Special Educational Needs (SEN)? Do you hold QTS or an equivalent qualification and want to make a real difference? If so, this opportunity could be perfect for you!.At Inclusive Tutoring Network, we special

Health, Safety & Fire Specialist – Midlands.Home-based, with travel across the East and West Midlands.Six-month fixed-term contract, with the possibility of becoming permanent.Our client is a well-established UK property business with an extensive, multi-site portfolio spanning retail parks, high-

SaaS gifting technology platform which enhances the way that companies reward and reinforce customer loyalty.The platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority and global footprint of leading

North of England | Hybrid Working.We're working with a local authority looking to appoint a Monitoring Officer into a key leadership position.This is one of those roles that sits at the heart of the organisation.You'll be advising elected members and senior officers, safeguarding decision-making, an

Director, Clinical Data Management - growing biotech seeking a Data Management leader to support as the clinical pipeline moves to late stage!.We're partnered with an innovative, growing biopharmaceutical company focused on advancing clinical-stage therapies in the anti-infective and antibiotic spac

En Route International operates globally as part of dnata, one of the world’s largest air services providers.With offices in the UK, USA, Australia, and UAE, we supply premium baked goods, meals, and snacks to the travel industry.Our success is built on strong partnerships, tailored solutions, and

AI & Automation Trainer / Facilitator.Remote (UK) with occasional travel.Ongoing professional development and funded training.Clear career progression opportunities.Supportive, collaborative and forward-thinking culture.Opportunity to work at the forefront of AI and digital transformation.We are del

Digital Engineering Lead – Customer and AI Channels .Digital & Technology – Lyvera .This role sits at the centre of Lyvera’s next stage of growth.We are building a more customer-focused digital business, where technology helps customers discover, book, manage and enjoy premium event experien

Mercantile Barristers is a Barristers’ Chambers, based in the heart of Legal London, at Gray’s Inn.Our members have established practices in traditional and commercial chancery work.Members particularly specialise in commercial litigation, company, construction, property, estates and sports law.

HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects.Our 2,600 employees are located in 30 countries.Our mission is to support our clients at every step of their HR digital tran