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The Plant Manager (12-month Fixed-Term Contract) will oversee the day-to-day operations of the plant in Plymouth, ensuring everything runs smoothly and efficiently. This role is key to maintaining high standards in engineering and manufacturing while supporting the company's goals. \n Client Details \n Imerys is the world's leading supplier of mineral-based speciality solutions for industry. Our expertise in applications, material science and innovation enables us to deliver essential properties that improve customer products and performance. We promote responsible development, environmentally friendly processes and support our customers in their sustainability and decarbonisation efforts. \n Description \n EHS \n\n • To meet all statutory (i.e.) HASAWA, and all UK regulatory requirements, as well as Imerys specific requirements, associated with plant operation.\n, • To proactively improve safety standards and roll out initiatives.\n, • To ensure full compliance with Environmental standards and maintain accreditation to ISO14000 : 2015 certification.\n, • Timely reporting of any incidents and recording in the company Enablon database\n, • To manage and coordinate all areas of calcining and surface treated calcined production operations, aiming for optimisation of costs year on year.\n, • To implement short and long term plans associated with local 4 yearly shutdowns and more global events (i.e.) .\n, • To liaise and communicate with a wide range of people within the business including commercial team, customers, members of the community and regulatory bodies.\n, • Liaise effectively with all other IML departments with a team spirit and actively collaborate with all other members of the operations team to strive for "collective success".\n, • Ensure that accurate and up to date process reporting, internal records and statutory documentation is maintained.\n\n Quality \n \n \n\n • Produce to agreed specifications & maintain the quality system and ensure that accreditation to ISO 9001 is maintained.\n, • RCA and reporting of any customer complaints\n, • Financial\n, • Preparation, review & present operations annual Opex and CapEx budgets\n, • Preparation, review & present operations monthly cost reviews\n, • Deliver budget (or better).\n\n People Management \n \n \n\n • Manage recruit, train, coach and develop employees.\n, • Lead by example and motivate employees.\n, • Prepare and implement development plans (PDPs), for key employees.\n, • Prepare succession plans (OPR).\n\n Operational Projects \n \n \n\n • Ensure capital projects are thoroughly prepared, reviewed, challenged via Hazop process, prioritised and best practices applied to Project management.\n, • Organise and maintain a continuous improvement process, aiming for operational excellence. (I Cube) (Must haves) (Inergise).\n, • Ensure that the relevant plant reporting and KPIs are implemented and tracked for HK3 / Polarite operations.\n, • Ensure that HK3 operations are part of all relevant IMERYS internal networks, and in particular that key employees have regular communication with their Imerys counterparts, and make sure expertise available in the IML operations be made available to the rest of IMERYS community when needed.\n\n Profile \n Essential: \n \n \n\n • To hold or be willing to gain Safety, Health and Environment NVQ4/Level 6 Diploma QCF. qualification or similar.(NEBOSH)\n, • Proven knowledge and experience of working under UK Safety and Environmental legislation, and IMERYS company protocols and procedures.\n, • Experience in management of operations, maintenance, and project management.\n, • Extensive and proven management experience within the mineral processing industry and continuous improvement.\n, • Proven experience in leading, managing, developing and motivating employees.\n, • Proven ability to manage financial aspects of the role including budgeting, cost control and capital expenditure.\n, • Proven ability to make dynamic decisions under pressure.\n, • Proficient in G Suite MS office and other IT skills ERPs (i.e.) SAP\n, • Full UK driving licence.\n\n Desirable: \n \n \n\n • Public Relations knowledge/experience.\n, • Technical understanding of mineral characteristics and qualities.\n, • Mineral processing (Calcining) knowledge of Kaolin.\n, • Good understanding of quality requirements for Industrial Minerals markets.\n, • Member of relevant professional body (i.e.) Institute Of Management.\n, • Lean Manufacturing, Six Sigma understanding\n\n Knowledge, skills, abilities and other characteristics: \n \n \n\n • Safety orientated and driven, leading by example on all matters of safety.\n, • Ability to effectively deliver sustainable results for the short and long term.\n, • Skill and ability to apply a continuous improvement I Cube mind set, anticipate future customers / business needs.\n, • Demonstrate a strong communication skill & ability and collaboration to influence across boundaries.\n, • Be a team builder and player, have good interpersonal skills and ability and desire to work actively with support functions.\n, • Is self-aware and has the ability to develop self and be a role model and possess the skill & ability to lead and develop an empowered team.\n\n Job Offer \n\n • Competitive salary\n, • Location: Lee Moor Herreschoff, Plymouth\n, • Full time, 12-month fixed-term contract\n, • Additional competitive benefits package.\n\n If you're interested in this role, apply now.

Are you a Fire Safety Manager, seeking a new permanent job in Devon? Reporting to the Senior Compliance Manager, the successful applicant will act as the lead competent fire safety professional, supporting the organisation as Responsible Person under the Regulatory Reform (Fire Safety) Order 2005, and, where applicable, supporting Accountable Person and Principal Accountable Person duties under the Building Safety Act 2022.Responsibilities:\n\n • Provide timely assurance, advice and escalation to senior management and the Board on fire safety performance, risk, compliance gaps and enforcement matters.\n, • Develop, implement and keep under review the fire safety strategy, policy framework, management plans, procedures, standards, KPIs and assurance arrangements.\n, • Ensure changes in legislation, guidance and learning from incidents, audits and enforcement activity are translated into operational practice, controls and improvement plans.\n, • Commission, review and quality assure suitable and sufficient fire risk assessments, fire door programmes and other fire safety inspections, ensuring actions are prioritised and tracked to completion.\n, • Oversee risk-based decision making for communal areas, means of escape, fire precautions, compartmentation, signage, firefighting equipment, evacuation arrangements and other building fire risks.\n, • Where applicable, support delivery of higher-risk building duties, including fire safety inputs to safety case reports, resident engagement, mandatory occurrence reporting and change control.\n, • Maintain accurate and accessible fire safety information systems, including the fire elements of the golden thread, so that records are current, reliable and capable of providing assurance.\n, • Lead programmes for fire door inspection, repair, replacement and installation, and for passive fire protection and compartmentation works\n, • Ensure improvement works arising from fire risk assessments, audits, defects, projects and incidents are specified, procured, delivered and signed off within prescribed timescales.\n, • Lead the fire safety response to incidents, near misses, enforcement action, serious complaints, coronial matters and external scrutiny, ensuring investigations are robust and learning is implemented.\n, • Monitor contractor performance, audit evidence, specifications and on-site standards to ensure works are delivered safely and in accordance with legal, technical and organisational requirements.\nRequirements:\n\n, • Relevant fire safety qualification or equivalent demonstrable professional competence appropriate to a senior housing fire safety role\n, • Significant experience leading fire safety compliance in occupied residential buildings, ideally within social housing, local authority housing or a comparable residential landlord setting.\n, • Proven experience of managing fire risk assessment programmes, fire door and passive fire protection remediation, and delivery of corrective actions to time.\n, • Experience of liaising with enforcing authorities, legal teams, senior managers and governance forums on fire safety matters.\nTo apply, please attach a copy of your CV

Job Description Recycling Officer Recycling Administrator \n We are seeking motivated and passionate Recycling Officers, ready to hit the ground running, to join our Food Waste Collection Project. This is a unique opportunity to play a key role in delivering a high-profile, time-critical service that must be successfully implemented by the end of 2026, with the potential to lead to a permanent position. As a Recycling Officer, you will be the public face of the service, working directly with residents to support the rollout and drive participation. \n \n We are looking for self-starters who are proactive, highly motivated, and results-focused, with strong interpersonal and customer service skills and a passion for environmental issues and behaviour change. While the role is primarily field-based, there is a small office-based element, including use of Word, Excel, and PowerPoint, alongside general project support. This is an exciting opportunity to make a tangible difference in the community while contributing to a major environmental initiative. \n Key accountabilities and key measures Recycling Officer Recycling Administrator \n Role outcomes Recycling Officer Recycling Administrator \n\n • Customer service delivery to engage with residents and partners. Dealing with Street Scene and Waste issues, consultations, problem solving and identifying any areas which can be developed into a project. (30%)\n, • Attending schools, promoting the importance of litter collections and environmental initiatives, educating students on all areas, developing environmental projects to enhance the communities and allowing children to take ownership. (20%)\n, • Liaising with a variety of groups planning events large and small ensuring timescales and Health and Safety requirements are met. (20%)\n, • Responsible for undertaking enforcement action in collaboration with other enforcement services. (15%)\n, • Ensuring all PCC Health and Safety standards are adhered to at all times. (5%)\n, • Overseeing staff and volunteers at events and projects, preparing risk assessments and being responsible for their wellbeing and the safety of the general public at events. (10%)\n\n Role measures Recycling Officer Recycling Administrator \n\n • Voluntary groups add value to core PCC operational standards and functions.\n, • Customer engagement evidences satisfaction with service and decrease in complaints received.\n, • Reduction in incidents of Health and Safety. § Budgets are monitored to ensure fully utilised to optimise ‘spend’.\n, • Consultations – feedback from stakeholders which ensures an effective and efficient service.\n\n Key activities Recycling Officer Recycling Administrator \n\n • To act as lead officer with community engagement for street scene and waste services. (25%)\n, • Act as point of contact for the co-ordination of service requests; actions arising from meetings and events such as ward walkabouts and community meetings. (10%)\n, • Organise events and meetings and ensure they are resourced appropriately, as directed by the manager. (10%)\n, • Liaise with a large variety of groups and external partners on a range of issues responding independently to provide innovative and collaborative solutions to enhance the service area. (10%)\n, • Responsible for education projects to provide motivation, raise awareness and engage with children and young people to help them to make a contribution to their environment. (10%)\n, • Liaising with Councillors, community groups and partners to develop cross cutting projects / initiatives and inventive concepts to enhance the customer experience. (5%)\n, • Responsible for making daily site visits to ensure that standards of work are maintained as specified. (5%)\n, • Assisting the operational staff when required to move equipment. (5%)\n, • To deal with specific management and technical problems including assisting in the maintenance of computer based inventories, records, plans and drawings and notify contractors of changes and variations. (5%)\n, • To have direct responsibility for supervision and allocation of work for volunteers during the projects and associated works ensuring that PCC Health & Safety guidelines are adhered to at all times. (5%)\n, • To ensure that project bid budget plans up to the value of £75k are accurately written and monitored. (5%)\n, • To deal with customer complaints in line with Council policy and procedures ensuring excellent customer care standards are maintained, and undertaking regular research with other organisations to ensure the service is complying with best practice. (5%)\n, • Ensure customer standards are adhered to at all times.\n, • Carry out other duties appropriate to the grade of the post.\n, • Essential qualifications/ knowledge\n, • 2 GCSE Grade A*-C (9-4) in Maths and English or equivalent. § Full driving licence.\n, • Knowledge of budgets and compiling information to support budgetary reports.\n, • Knowledge of quoting for works to be undertaken.\n, • Knowledge in the use of Microsoft packages.\n, • Understanding of the work undertaken by Street Scene & Waste Services.\n, • Working knowledge of Health & Safety to include completing risk assessments\n\n Desirable qualifications/ knowledge Recycling Officer \n\n • Police and Criminal Evidence Act (PACE) Training\n\n Essential experience \n\n • Proven experience in planning, organising and problem solving.\n, • Considerable experience of dealing with the public, community groups and volunteers.\n, • Proven experience of delivering excellent customer care standards to ensure our customers are given a voice; ability to defuse a contentious situation allowing for a successful outcome for all parties concerned.\n, • Experience of working in an office.\n, • Limited experience in a supervisory role.\n, • Experience in Health & Safety Regulations and undertaking risk assessments.\n

Registered Manager Childrens Residential Family CentreLocation: Central PlymouthSalary: £44,610 £48,162 per annum, depending on qualifications and experienceHours: 37.5 hours per week, with some flexibilityContract: PermanentOn-Call: Occasional on-call duties, including scheduled weekendsMake a meaningful difference in PlymouthLeaders In Care are working with a specialist residential family service in Central Plymouth to recruit an experienced Registered Manager to lead an established, specialist service supporting women and their children.This is a unique opportunity for an experienced residential childcare leader to take responsibility for the safe, effective and compliant running of a specialist family residential service, with a strong focus on safeguarding, trauma-informed practice and positive outcomes for children and families.The service provides a structured residential environment where women can receive support around pregnancy, parenting, substance use, trauma, mental health and wider family pressures. It also provides parenting assessments, with child safety at the centre of practice .The RoleAs Registered Manager, you will lead a multidisciplinary team and take overall responsibility for the day-to-day running of the service.You will:Lead and develop a multidisciplinary residential team.Ensure the service operates safely, effectively and in line with Ofsted requirements.Maintain high standards of safeguarding, care and risk management.Develop a trauma-responsive workforce and positive working culture.Oversee staffing, rotas, supervision and team development.Build effective relationships with families, commissioners and other professionals.Monitor quality assurance, audits, complaints and continuous improvement.Manage budgets and expenditure, ensuring resources are used effectively.Maintain optimal occupancy and service performance.Participate in the on-call rota.Ensure regulatory, statutory and safeguarding requirements are consistently met.About You We are looking for an experienced residential childcare professional who can demonstrate:At least 2 years' residential childcare experience within the last 5 years.At least 1 year in a supervisory capacity.Experience managing and developing an effective team.Experience working with women and children.Strong knowledge of Ofsted and current residential care legislation.A thorough understanding of safeguarding and risk management.Experience of trauma-informed practice.Strong communication and organisational skills.The ability to manage complexity, competing priorities and challenging situations.A professional, non-judgmental and compassionate approach.You will need either an NVQ Level 5 Diploma in Leadership and Management for Residential Childcare , or be willing to work towards this within six months. Alternatively, Social Work England registration is accepted.Why consider this opportunity?Permanent Registered Manager position.Salary up to £48,162 .Lead a specialist service with a clear social impact.Opportunity to shape and develop an established service.Strong focus on trauma-informed and strengths-based practice.Extensive learning and development opportunities.Enhanced company benefits package.Real Living Wage employer.Support available throughout the Ofsted registration and interview process.Interested? If you're an experienced Registered Manager, Deputy Manager or senior residential childcare professional looking for a role where your leadership can make a genuine difference to children and families, we'd love to hear from you.Apply today or contact nathan@LeadersInCare for a confidential conversation about the opportunity.TPBN1_UKTJ

Hotel Duty Manager AMR335 Plymouth £:based on experience-flexibility for the right person. My client, who own and run a country Manor and hotel with its stunning views and facilities are rightly proud of their history, they have a Country House rich with charm and retaining almost all of its original features. This historical location has recently undergone a full refurb to very high standards standards and in keeping with this high standard the owners are now looking for an experienced Front Of House Manager. Applicants should be: 1) experienced in the Hospitality industry, front of house experience preferred. 2) been a team leader or manager, someone with high standards and a hard work ethic 3) Happy to get involved in Events (supporting the events manager) 4) Happy to Deal with customers and complaints. 5) oversee smooth running of Bars and Public areas 6) Mentor and develop part time and full time staff. 7) Be acting Manager in the managers absence Responsible for overseeing the smooth and efficient operation of the venue during each shift, ensuring excellent guest service, high standards, and a safe, welcoming environment. Key responsibilities include: Leading and supporting the team during shifts. Managing guest enquiries, requests, and complaints professionally. Coordinating day-to-day operations across relevant departments. Maintaining high standards of service, pres...

As a Customer Claims Administrator, you'll play a key role in managing a variety of health and safety-related cases, including personal injury claims, property damage claims, and customer complaints. Pertemps are currently recruiting on behalf of our client for a Customer Claims Administrator to joi

As a Customer Claims Administrator, you'll play a key role in managing a variety of health and safety‑related cases, including personal injury claims, property damage claims, and customer complaints. Experience working in a claims, legal, insurance, or retail operations environment. Pertemps are c

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in. The aim of t

Pertemps Plymouth in Derriford, Plymouth is seeking a Customer Claims Administrator to manage health and safety related cases, including personal injury and property damage, with customer complaints.

Resident Liaison Officer (RLO) – Facade Remediation & Re-Cladding A well-established façade contractor is looking to appoint an experienced Resident Liaison Officer (RLO) to support façade remediation and re-cladding projects across the Plymouth area. The business operates nationwide with a turnover of circa £30m, working with major housebuilders and developers, and has a strong order book for the next two years. The Role Working on occupied residential buildings undergoing major façade remediation, you will act as the key point of contact between residents, the site team and the client. Responsibilities will include: • Building strong relationships with residents throughout the works, • Keeping residents informed of upcoming works, access requirements and programme changes, • Managing resident queries, concerns and complaints professionally, • Coordinating access to properties where required, • Issuing resident communications, notices and project updates, • Working closely with the Site Manager and Project Manager, • Attending resident and client meetings, • Maintaining accurate records of all resident communication, • Helping minimise disruption while works are carried out on occupied buildings The Candidate Previous experience as an RLO on refurbishment, façade remediation or occupied residential projects is highly desirable. You will need excellent communication and people skills, be organised and approachable, and be comfortable dealing with residents, clients and site teams in a professional manner. Package £220–£250 per day Initial 12-month contract A great opportunity to join an established façade contractor with a strong pipeline of remediation work across the South West

Supplier Quality Engineer ( 617/ 25182) Plymouth, Devon - easily commutable from Ivybridge, Saltash, Tavistock, Newton Abbot, Torquay, Exeter, Paignton, Liskeard and surrounding areas. £38,000 - £50,000 + Excellent Benefits Monday to Friday role Company Overview I'm working with a long‑established global manufacturer supplying high‑performance products and infrastructure solutions to some of the world's biggest technology organisations. Due to continued growth, they are seeking a talented Supplier Quality Engineer to join their Supply Chain & Quality function. This is an exciting opportunity to develop your career within a highly respected engineering and manufacturing environment, contributing directly to product quality, supplier capability and continuous improvement. The Role As Supplier Quality Engineer, you will work closely with suppliers, commodity buyers and internal teams to ensure components meet stringent technical, quality and compliance requirements Key Responsibilities Lead PPAP activities for the introduction of new parts Resolve supplier quality issues and implement suitable controls Conduct root cause analysis and drive corrective and preventive actions Support supplier development through UK-based site visits Assist in identifying and approving new suppliers Carry out on-site and remote supplier audits Build a strong understanding of supplier manufacturing processes Manage nonconformance investigations and rejection processes Ensure material compliance and review detailed material content data Review and submit supplier Full Material Disclosure (FMD) information Investigate customer complaints relating to purchased components Provide clear feedback and implement corrective measures Essential Skills & Experience Background in quality management or quality assurance Strong analytical and problem‑solving skills (e.g., 8D methodology) Ability to interpret engineering drawings Knowledge of SPC, control plans, and dimensional measurement techniques High attention to detail with excellent data accuracy Experience using ERP/MRP systems Confident communicator with suppliers and customers Understanding of cosmetic quality standardsDesirable Skills Qualifications in Quality or Engineering Auditor or Lead Auditor experience Knowledge of Process FMEA Experience with SAP Understanding of material content analysis Experience conducting supplier audits Benefits Package £38,000 - £50,000 Companywide bonus (linked to attendance, productivity, and quality) 33 days holiday including bank holidays, plus holiday purchase scheme Life insurance (3× annual salary) 5% matched pension Medical / Health access Employee discounts platform Code: INDENM Join a forward-thinking company that truly values its team members and invests in your growth. If you're ready to lead, innovate, and make an impact in a dynamic environment, don't miss out-apply now! Suitable candidates should apply immediately by applying to our Managing Consultant for this vacancy- Ashley Reynolds If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

AMR317 Front of House Supervisor £29,500 PA Plymouth How many people get to work at a Beautifully historic Hotel which nestles into some of the most picturesque scenery anywhere? My client, who own and run a country Manor and hotel with its stunning views and facilities are rightly proud of their history, they have a Country House rich with charm and retaining almost all of its original features. This historical location has recently undergone a full refurb to 5 star standards and in keeping with this high standard the owners are now looking for an experienced Front Of House Manager. Applicants should be: 1) experienced in the Hospitality industry, front of house experience preferred. 2) been a team leader or manager, someone with high standards and a hard work ethic 3) Happy to get involved in Events (supporting the events manager) 4) Happy to Deal with customers and complaints. 5) oversee smooth running of Bars and Public areas 6) Mentor and develop part time and full time staff. 7) Be acting Manager in the managers absence This is a dynamic role, requiring an equally professional indicidual with high standards of presentation and motivation. Applicants that are currently doing Bar Management, restaurant management or similar looking for a fresh challenge should also apply. Contact Anthony Marks Recruitment ASAP with your CV

Resident Liaison Officer – Construction – Plymouth The Company My client operate with a dual capability, acting as both a Principal Contractor and a Specialist Subcontractor, allowing them to manage complex projects from design through to completion. The Role – RLO Due to continued project success, my client is looking for a Resident Liaison Officer to play a key role in maintaining positive relationships between residents, clients, and site teams throughout the delivery of construction and refurbishment works. You’ll be the primary point of contact for residents and key stakeholders, ensuring everyone is kept informed, supported and engaged throughout the project lifecycle. This is a varied, people-focused role where strong communication, organisation and the ability to build trust are essential. Key Responsibilities • Act as the main point of contact for residents and assigned stakeholders., • Build and maintain positive, professional relationships based on trust and transparency., • Keep residents informed of project programmes, progress, access requirements and potential disruption., • Manage enquiries, concerns and complaints, resolving issues promptly and professionally., • Liaise with clients, managing agents, site teams and internal departments to ensure effective communication., • Prepare and distribute resident communications, including notices, updates and newsletters., • Attend regular progress meetings and provide updates on resident engagement and issues., • Maintain accurate records of resident interactions, enquiries and agreed actions., • Support resident satisfaction monitoring, reporting and general project administration., • Assist with site/pre-construction arrangements where required. About You • Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or in a customer facing role within construction, housing or property services., • Excellent communication, listening and interpersonal skills., • Confident handling difficult conversations, resolving issues and managing expectations., • Strong organisational and administrative abilities, with excellent attention to detail., • Proactive approach, with the ability to anticipate concerns and manage multiple priorities., • Professional, approachable and able to build rapport with a wide range of people. This is for an inital 12 month contract, and is a great opportunity to work with a growing and well-established contractor on an exciting construction project. Resident Liaison Officer – Construction – Plymouth For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy which can be found on our website

Resident Liaison Officer - Construction - Plymouth The Company My client operate with a dual capability, acting as both a Principal Contractor and a Specialist Subcontractor, allowing them to manage complex projects from design through to completion. The Role - RLO (1 year contract, with potential to extend) Due to ongoing project successes, my client are looking for a Resident Liaison Officer, you will play a vital role in maintaining positive relationships between residents, clients and site teams throughout the delivery of refurbishment and construction works. You will be the primary point of contact for residents, ensuring they are kept informed, supported and engaged throughout the project lifecycle. Key Responsibilities Act as the main point of contact for residents during construction and refurbishment works. Build and maintain positive relationships with residents and clients Keep residents informed of project schedules, progress updates and any disruptions. Manage resident enquiries, concerns and complaints, ensuring issues are resolved promptly and professionally. Conduct consultations, site visits and satisfaction surveys. About You Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or in a customer-facing role within construction, housing or property services. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. This is a great opportunity to work with a growing and well-established contractor. Resident Liaison Officer - Construction - Plymouth

Registered Manager – Children’s Residential Family Centre Location: Central Plymouth Salary: £44,610 – £48,162 per annum, depending on qualifications and experience Hours: 37.5 hours per week, with some flexibility Contract: Permanent On-Call: Occasional on-call duties, including scheduled weekends Make a meaningful difference in Plymouth Leaders In Care are working with a specialist residential family service in Central Plymouth to recruit an experienced Registered Manager to lead an established, specialist service supporting women and their children. This is a unique opportunity for an experienced residential childcare leader to take responsibility for the safe, effective and compliant running of a specialist family residential service, with a strong focus on safeguarding, trauma-informed practice and positive outcomes for children and families. The service provides a structured residential environment where women can receive support around pregnancy, parenting, substance use, trauma, mental health and wider family pressures. It also provides parenting assessments, with child safety at the centre of practice. The Role As Registered Manager, you will lead a multidisciplinary team and take overall responsibility for the day-to-day running of the service. You will: Lead and develop a multidisciplinary residential team. Ensure the service operates safely, effectively and in line with Ofsted requirements. Maintain high standards of safeguarding, care and risk management. Develop a trauma-responsive workforce and positive working culture. Oversee staffing, rotas, supervision and team development. Build effective relationships with families, commissioners and other professionals. Monitor quality assurance, audits, complaints and continuous improvement. Manage budgets and expenditure, ensuring resources are used effectively. Maintain optimal occupancy and service performance. Participate in the on-call rota. Ensure regulatory, statutory and safeguarding requirements are consistently met. About You We are looking for an experienced residential childcare professional who can demonstrate: At least 2 years' residential childcare experience within the last 5 years. At least 1 year in a supervisory capacity. Experience managing and developing an effective team. Experience working with women and children. Strong knowledge of Ofsted and current residential care legislation. A thorough understanding of safeguarding and risk management. Experience of trauma-informed practice. Strong communication and organisational skills. The ability to manage complexity, competing priorities and challenging situations. A professional, non-judgmental and compassionate approach.You will need either an NVQ Level 5 Diploma in Leadership and Management for Residential Childcare, or be willing to work towards this within six months. Alternatively, Social Work England registration is accepted. Why consider this opportunity? Permanent Registered Manager position. Salary up to £48,162. Lead a specialist service with a clear social impact. Opportunity to shape and develop an established service. Strong focus on trauma-informed and strengths-based practice. Extensive learning and development opportunities. Enhanced company benefits package. Real Living Wage employer. Support available throughout the Ofsted registration and interview process. Interested? If you're an experienced Registered Manager, Deputy Manager or senior residential childcare professional looking for a role where your leadership can make a genuine difference to children and families, we'd love to hear from you. Apply today or contact (email address removed) for a confidential conversation about the opportunity

Vehicle Quality Complaints Handler. Vehicle Quality Complaints Lead. Investigate complaints in line with FCA guidelines, ensuring fair and robust outcomes.

Inclusion Officer – SEND Complaints. This is an excellent opportunity for a professional with strong SEND knowledge and complaints-handling experience to play a key role in resolving concerns raised by children, young people and their families. The successful candidate will take responsibility for

Lendable seeks a Head of Complaints to lead the complaints department across product lines, reporting to the Director of Complaints, Fraud and Financial Crime.

Responsible for completing monthly quality audit and complaints reports, with root cause analysis and identification of themes. Join us as a Senior Pensions Complaints Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. This will include comple

Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business improvements. Take full responsibility for complaints data accuracy and reporting to the regulator and white-label partners. Experience working in the motor in

This role will help us to do this by managing complaints through to resolution, ensuring Irwell Valley Homes complies with the Housing Ombudsman Complaint Handling Code, regulatory standards, internal policies and compensation procedures. You’ll provide clear, fair, and empathetic support to custo

Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing Complaints Officers team. Lead, coach and collaborate with Operations and Product to translate feedback into meaningful changes, with a culture of innovation and accountability across the complaints functi

Trent & Dove Housing is seeking an experienced Complaints Manager to lead our complaints service, ensuring concerns are handled fairly, efficiently and in line with the Housing Ombudsman Complaint Handling Code.

Analyse case causes to identify common complaints, offering feedback for corrective action where feasible. Experience of working in a Complaints environment.

Irwell Valley Homes in Manchester is seeking a dedicated Complaints Officer to manage Stage 1 complaints through to resolution within required timescales, and to work with managers on complex cases.

Local Authority in Bexleyheath is recruiting for a Complaints & FOI Business Support Officer on an ongoing temporary basis, hybrid working with office attendance two days a week. Role involves handling complaints and FOI requests, SAR redaction, and case-management support. The ideal candidate will

Brackenberry is assisting a Local Authority in Waltham Forest to appoint a Housing Complaints and Enquiries Officer on a 3-month contract, highly likely to be extended at client discretion. You will manage Stage 1 Housing Management and Assets complaints, work with contractors and internal teams to

Grant Thornton in the UK is seeking a Senior Public Sector Audit Complaints and Objections Manager to lead complaints handling, manage Local Audit and Accountability Act objections, whistleblowing disclosures, and elector concerns.

A leading UK financial services group is seeking a Complaints Manager for their PRT Client Services team to manage Defined Benefit pension complaints. Responsibilities include investigating complaints, analyzing data, and collaborating with third-party suppliers.

Reporting to the Complaints Manager, you will take ownership of the investigation and resolution of client complaints, ensuring regulatory requirements are met and appropriate outcomes are delivered. This role sits within the second line of defence and plays a key part in ensuring fair client outcom

A growing business is looking for a permanent Complaints Team Manager to join its Complaints Operation and become part of the wider business. Lead and motivate your team of Complaint Handlers and Administrators to investigate and resolve customer complaints relating to Vehicle Quality and service:re

CCP Recruitment LTD is partnering with a growing Fintech to recruit an experienced Complaints Officer on an initial 1-3 month contract in Milton Keynes. You will manage customer complaints from receipt through to resolution, ensuring FCA compliant, fair outcomes. Strong investigation, communication

Niyaa People is seeking a permanent Complaints Resolution Officer to own a varied caseload from initial investigations to final resolution. This role suits someone with housing complaints, casework or customer service experience who can investigate complex issues, influence service improvements and

GSF Car Parts is seeking a Customer Complaints Handler in the United Kingdom. You will investigate complaints across branches, warehouse operations, and customer service, maintain detailed records, and identify patterns to improve processes.

Capio Recruitment Financial Planning is seeking a Technical Complaints Specialist in Swindon for a hybrid role with 3 days in the office. You will investigate and resolve complex financial complaints, providing technical guidance and ensuring regulatory compliance while supporting positive client ou

Experience handling customer complaints, escalations, or complex customer issues within a regulated environment. As a Complaint Handler, you'll take ownership of complaints from start to finish, helping unpick what has happened, understand the impact on the customer, and work out what a fair way for

Venn Group in the United Kingdom is recruiting for a Complaints Officer within an NHS organisation's Patient Experience Team. The role handles complaints and feedback from receipt to resolution, acting as main contact for complainants with empathy and professionalism. Location across Kent with two d

Oversee complaints from initial receipt through to final resolution and manage complex, high‑risk and escalated complaints. Promote accessibility and inclusivity within the complaints process. Are you an experienced complaints professional with a passion for delivering excellent customer service a

Managing Defined Benefit pension complaints and ensuring fair, compliant outcomes. Investigating complaints thoroughly and maintaining robust audit trails. Maintaining the complaints database and producing accurate management information.

TipTopJob in Leeds is seeking a permanent Complaints Team Manager to lead a team of Complaint Handlers and Administrators within our Complaints Operation.

We are seeking an experienced administrator or complaints professional passionate about customer service and improving patient outcomes, with NHS procedures knowledge and strong communication. VennGroup supports an NHS organisation in recruiting a Complaints Officer to join the Patient Experience Te

Candidates should have strong experience in complaints handling from regulated financial services, particularly within wealth management. This position is full-time and offers the chance to contribute to improving complaints handling processes. A well-established UK wealth management business is see

JLL Workplace Management is seeking a detail-oriented Quality Assurance and Complaints Handling Specialist to ensure the quality and efficiency of the Operations Centre while effectively addressing customer feedback and complaints.

Our client, a well established insurance business in the City, is looking for a Complaints Investigator to join its complaints team. You will have solid experience handling complaints within an FCA regulated financial services environment, ideally within general insurance.

Key Responsibilities for the Risk Lawyer (Claims & Complaints):. Manage and advise on professional negligence claims, potential claims and client complaints from initial notification through to resolution. Provide legal and risk advice to partners and fee earners in relation to claims, complaints an

This role is ideal for someone with experience in complaints handling, enjoys stakeholder management, process improvement and ensuring complaints are managed in line with FCA/Lloyd's requirements. Complaints Coordinator | Manchester | Hybrid. I'm working with a leading insurer looking to hire a Comp

What we’re looking for: Complaints Handling Experience: 2–3 years' experience managing customer complaints within a consumer credit, financial services or FCA-regulated lending environment. Responsibilities: Complaints Handling: Manage complaints from receipt to resolution, ensuring compliance w

Join our Team as a Complaints Handler! Location: Whiteley, Fareham (Office Based) Salary: £26,500 Per Annum + KPI Bonus Hours: Monday to Friday 8am - 5pm About the role: As a complaint handler, you’ll take ownership of customer issues from the moment they’re raised through to resolution. You’