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The Permanent Division of Robert Half is excited to be working on a retained basis with Premier Cables/IEWC in Bedford to assist with the recruitment of an EMEA Finance Manager \n IEWC is a leading supplier of wire, cable, and wire management products and also specializes in manufacturing value added solutions. The company is committed to empowering its team members and partners to drive a more connected future. They focus on delivering a broad portfolio of wire and cable solutions to thousands of companies in manufacturing, infrastructure, broadcast, professional audio-visual, and telecommunications. The organization has grown organically and through acquisition during its 60-year history and today is comprised of six companies: IEWC, Cablcon, Jupiter Communications, Premier Cables, Bevco & Simcona. \n Premier Cables has recently located to a larger site in Bedford to accommodate the 3-5 year growth plan. Employing c.65 employees - this is the base for the EMEA operation which has presence in mainland Germany. \n The Role \n The EMEA Finance Manager will oversee the day-to-day financial management and reporting operations for the EMEA business, covering entities in the UK, Germany & Poland. Working in a fast-paced environment involving high-value inventory, complex supply chains, and import/export activities, you will manage the finance team, drive month-end reporting, control cash flow, and ensure compliance with UK and European accounting standards and tax regulations. \n Day to day duties will consist of: \n\n • Lead, mentor, and oversee the daily activities of the finance team\n, • Conduct performance reviews and develop the finance team to achieve departmental goals.\n, • Own the month-end and year-end financial close processes, ensuring complete balance sheet reconciliations and accurate P&L reporting.\n, • Produce monthly management account packs with clear commercial commentary on variances, margins, and operational KPIs.\n, • Present accurate and timely monthly financial reporting to the EMEA Finance Director.\n, • Ensure compliance with GAAP and other regulatory requirements.\n, • Conduct financial analysis to identify trends, variances, and areas for improvement.\n, • Prepare the quarterly and annual EMEA forecasts in coordination with department heads and IEWC Group.\n, • Oversee inventory valuation, stock reconciliations, and cost of goods sold analysis across warehouse operations.\n, • Monitor product costing\n, • Manage short-term and long-term cash flow forecasting, working capital optimisation, and foreign currency/exchange rate exposures (GBP, EUR, USD).\n, • Ensure full compliance with UK tax regulations, including standard and import VAT (PVA), duty tariffs, and Intrastat/customs reporting.\n, • Lead the annual external audit process and act as the primary contact for auditors and tax advisors.\n, • Partner with department heads to analyse product line profitability and pricing structures.\n, • Support investment decisions, capital expenditure (CapEx) appraisals, and ERP/system enhancements.\n, • Establish and maintain robust internal controls to safeguard the company assets and ensure accurate financial reporting.\n\n Your Profile \n You will be a Qualified Accountant with a "can do" Approach to financial issues and with excellent team management skills and the ability to take ownership and accountability for cross functional issues and commercial support. Previous experience of UK/US GAAP would be beneficial as would Rubicon or SAP exposure. You will be interpersonally effective and looking for a strong opportunity to develop skills and experience in a fast moving business. \n Salary and Benefits \n The role of EMEA Finance Manager for Premier Cables in Bedford is offering a salary of £65-75K will be working in the office 4 days a week sometimes 5. This is an exciting and strong development opportunity for someone to push their career forwards in a newly created role within a changing outlook the next 3-5 years. \n \n \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Area Sales Manager Salary £55,000 Uncapped Commission Company Car, Laptop, PhoneThis is an exciting opportunity for a professional and motivated Engineering Area Sales Manager to join our growing team at Imperium Automation. We are looking for someone that has a strong engineering background to cover a designated sales territory where you will be responsible for identifying new opportunities, managing key accounts and reconnecting with dormant accounts. Combining technical expertise with a consultative sales approach you will be supporting customers promoting technical solutions and engineering products while proactively identifying opportunities for cross selling to Imperium Group. You will manage the full sales cycle from progressing opportunities and initial engagement, to conducting fact finding meetings, delivering presentations, quotations, negotiations and obtaining purchase orders before a structured handover to the Operations TeamKey Responsibilities for an Area Sales Manager\n\n • Develop and implement a sales strategy for your assigned territory.\n, • Generate new business opportunities through proactive prospecting and networking.\n, • Manage and grow relationships with existing customers, ensuring high levels of customer satisfaction.\n, • Identify customer requirements and provide suitable engineering and manufacturing solutions.\n, • Prepare quotations, negotiate contracts, and successfully close sales opportunities.\n, • Conduct regular customer visits and technical presentations.\n, • Monitor market trends, competitor activity, and emerging opportunities.\n, • Achieve and exceed sales targets and KPIs.\n, • Maintain accurate customer records and sales forecasts using the company's CRM system.\n, • Collaborate with engineering, production, and customer service teams to ensure successful project delivery.\nExperience and Qualifications required for Area Sales Manager \n\n, • Proven experience in an Area Sales Manager, Business Development Manager, or Technical Sales role.\n, • Background in industrial engineering or manufacturing products.\n, • Demonstrated success in both new business development and account management.\n, • Strong commercial awareness and negotiation skills.\n, • Excellent communication and relationship-building abilities.\n, • Self-motivated with the ability to work independently and manage your own territory\n, • Engineering qualification (HNC/HND, Degree, or equivalent).\n, • Experience selling technical products, engineered components, or industrial solutions.\n, • Knowledge of CRM systems and sales reporting.\nSalary and Benefits of an Area Sales Manager \n\n, • Salary up to £55,000 DOE\n, • Commission Structure uncapped\n, • Company car, phone, Laptop\n, • 25 Days Annual Leave\n, • Company Pension\n For more information regarding this position please contact Sam on

Grow Your Impact. Strengthen Our Strategic Accounts.This is a growth role at the core of Vertiv’s Service business.We’re looking for a high-energy, commercially driven Accounts Manager, Service Sales Strategic Account to take ownership of strategic accounts, expand service revenue, and position Vertiv as the partner of choice across the full lifecycle.This role is ideal for individuals looking to expand their commercial exposure, strengthen customer engagement, and contribute to a high-priority area for Vertiv.What You’ll DoDrive service sales performance across assigned accountsBuild and strengthen long-term customer relationshipsLead Service Account Plans and identify growth opportunitiesCollaborate with Strategic Account Directors and internal teamsSupport a consistent and high-quality customer experienceWhat We’re Looking For Strong performance track record within VertivGood understanding of our service portfolio and customer baseCommercial mindset and customer focusStrong collaboration and communication skillsExperience in Service, Service Sales, or Account Management is a plusWhy This OpportunityBroaden your role and increase your business impactGain exposure to strategic accounts and senior stakeholdersContribute to a key growth area for VertivDevelop your career within the organizationLocation & TravelUK, Ireland, Benelux, GermanyInternational travel required#LI-NS1 #LI-REMOTEPosting Date: 2026-07-22

Are you a Business Development Manager with experience selling engineered or industrial solutions into manufacturing or process industries? This is an opportunity to combine technical sales with genuine long-term career progression within a specialist water treatment business.BASIC SALARY: Up to £55,000BENEFITS:· Annual Bonus linked to business growth· Pension· 23 Days HolidayLOCATION: This is a hybrid role, you must be commutable to our office in Hertfordshire.COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, NorthamptonJOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process EquipmentAs our Business Development Manager, you'll be responsible for driving new business growth whilst developing an established customer base across the UK. Working with Engineering Managers, procurement professionals and business owners, you'll provide technically engineered water treatment solutions into industrial and process markets.Initially, your focus will be approximately 70% account management and 30% new business development, building long-term customer relationships and identifying opportunities to grow revenue. As your knowledge of the business develops, you'll gain increasing exposure to commercial strategy, operations and business management as part of a planned succession programme.You will:· Sell technically engineered water treatment and process equipment solutions into industrial markets.· Prepare quotations, negotiate commercial agreements and manage opportunities through to completion.· Work closely with technical colleagues and manufacturing partners to deliver the right solution for every customer.· Contribute towards future business growth through market development, commercial strategy and long-term planning.PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process EquipmentYou'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress.You'll also have:· A successful track record of generating new business whilst developing existing customer relationships.· Experience selling engineered products, capital equipment or technical solutions into industrial markets.· The ability to understand technically complex products and recommend the right solution for each customer.THE COMPANY:For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service.PROSPECTS:This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - Process Engineering, Water Treatment, Water Purification, Filtration, Pumps, Valves, Process Equipment, Industrial Automation, Process Control, Manufacturing Equipment, Industrial Machinery, Utilities, Chemical Processing, OEM, Engineering, Industrial Manufacturing.INTERESTED? Please click apply. You will receive an acknowledgement of your application.Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.REF: SM18608, Wallace Hind SelectionTPBN1_UKTJ

At Gapp Automation, we are at the forefront of industrial automation, providing cutting-edge solutions, drives, and motion control technologies to a diverse range of industries. We pride ourselves on engineering excellence and a customer-centric approach, helping businesses optimize their operations through high-level automation applications. As we continue to expand our market presence, we are seeking a dynamic, technically minded Sales Manager to lead our commercial growth and elevate our high-level application offerings. The Role As our Sales Manager, you will bridge the gap between complex engineering capabilities and strategic business growth. You will be responsible for driving revenue, managing key accounts, and identifying new market opportunities for our high-level automation systems and integrated applications. Key Responsibilities Drive Revenue Growth: Develop and execute strategic sales plans to achieve and exceed regional and national sales targets for high-level automation applications. Key Account Management: Nurture and expand relationships with existing OEM customers, system integrators, and end-users, ensuring Gapp Automation remains their partner of choice. New Business Development: Identify, prospect, and secure new business opportunities within target verticals (e.g., packaging, manufacturing, robotics, and material handling). Technical Consultation: Collaborate closely with clients and our internal engineering teams to understand complex technical requirements and deliver tailored automation solutions. Pipeline & Forecast Management: Maintain an accurate sales pipeline and provide regular, data-driven revenue forecasts to the executive leadership team. Market Intelligence: Stay abreast of industry trends, competitor activities, and emerging technologies to keep Gapp Automation ahead of the curve. Essential Skills & Qualifications Proven Sales Track Record: Minimum of 5+ years of B2B sales experience within the industrial automation, robotics, or motion control sectors. Technical Aptitude: A strong understanding of high-level automation applications, including PLCs, HMIs, servo drives, motion controllers, and fieldbus networks. A degree or qualification in Electrical/Mechanical Engineering is highly desirable. Solution Selling Expertise: Demonstrated ability to manage long, complex sales cycles and sell high-value, integrated technical solutions rather than just components. Communication & Negotiation: Exceptional interpersonal and presentation skills, with the ability to confidently pitch to both shop-floor engineers and C-suite executives. Strategic Thinking: Strong commercial acumen with the ability to analyze market data, spot trends, and implement effective sales strategies. Self-Motivated & Driven: A proactive closer who thrives in a fast-paced environment and is comfortable traveling to client sites as required. TPBN1_UKTJ

National Business Development Manager- Jockey Club Experiences, Remote | Full-Time / 9-12 month FTC £40k + excellent benefits including company car/equivalent, BUPA healthcare, CRISP Pension, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... Ready to drive growth at some of the UK's most iconic sporting and events venues? Jockey Club Experiences is looking for a National Business Development Manager to uncover new opportunities, build lasting client relationships, and help create unforgettable experiences across our portfolio. If you're a natural deal-maker with a passion for hospitality, events and winning new business, we'd love to hear from you. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. National Business Development Manager- Responsibilities • To drive new business from both agents and direct clients, to hit agreed annual targets and monthly KPIs, • To contribute to the delivery of the overall C&E budget, through new business sales., • To lead on and attend all exhibitions, representing all The Jockey Club Venues., • To proactively manage relationships with key Conference & Events agencies, ensuring account management plans are in place for the top 20, • In conjunction with the Heads of Commercial, create new business acquisition plans, based on key industry sectors and geographical areas, with a key focus on need venues., • To produce a monthly report to share with the business, regarding activity both past and future, current pipeline, conversion and to report back on ROI from exhibitions, events and networking., • To work with the Sales Managers to convert 'hot bookings' and join appointments / showrounds when required, • To regularly review the marketing plan with the C&E Marketing Managers, to ensure spend is focused in the right areas and make recommendations on which trade events and exhibitions to attend., • To attend industry events and networking and share learnings with the Heads of Commercial and Sales Manager., • To stay abreast of competitor activity and offers and feedback industry intelligence to the Heads of Commercial., • To support with product innovation, share ideas and attend workshops as and when required. What we're looking for • 4+ years sales experience., • Meeting and Events industry experience and knowledge, • Forward thinking, hunger to deliver results, • Exceptional communication skills, • Proactive, driven and self-motivated individual, • Strong communication skills, persuasive and confident, • Tenacious and ability to work on own initiative and as part of a team., • Requires strong time management skills., • Requires strong interpersonal skills, national team relations, a flexible, dynamic, and positive demeanour. What you'll get in return • Competitive salary and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: BUPA Family plan private medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, on going training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourMEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services. Want to be a part of it? What will you be doing? We're seeking an experienced Operations Manager to drive the growth of our High Voltage (HV), EV Charging and Gas Distribution Network (GDN) services across the Energy and Water sectors. This senior leadership role combines business development, operational management and strategic account growth. You'll be responsible for expanding existing and newly awarded frameworks, strengthening client relationships, identifying market opportunities and converting pipeline into sustainable revenue growth. While retaining accountability for operational performance, your primary focus will be business growth, framework expansion, service development and people leadership. What you'll be doing • Lead the growth of HV, EV Charging and GDN services across key frameworks and markets., • Develop and deliver business growth strategies across regulated utilities, power and infrastructure sectors., • Identify and convert opportunities in reliability maintenance, asset management, capital maintenance and specialist electrical services., • Build strong client, stakeholder and framework partner relationships., • Lead strategic work-winning activities, including client engagement, solution development and bid support., • Collaborate across the wider business to maximise growth and cross-selling opportunities., • Provide leadership to operational teams, developing capability, succession plans and a high-performance culture., • Ensure resources, systems and delivery models support sustainable growth and operational excellence., • Monitor market trends and framework performance to identify emerging opportunities., • Champion safety, compliance, quality and customer excellence across all activities.Success will be measured through revenue growth, framework expansion, opportunity conversion, operational performance, client retention and people development. What You'll Bring • Do you have senior leadership experience within the utilities, power, engineering, or infrastructure sectors, with a proven track record of delivering revenue growth, expanding frameworks, securing new business opportunities, and implementing business growth strategies?, • Have you successfully led work-winning activities, client engagement, and strategic bids, while developing strong client relationships that drive repeat business and framework growth?, • Do you possess strong commercial acumen, including experience managing revenue, margins, pricing, risk, and overall business performance, alongside a solid understanding of HV infrastructure, EV charging, GDN, asset management, reliability maintenance, capital maintenance services, and framework environments?, • Are you experienced in leading multidisciplinary operational and commercial teams, driving organisational change, continuous improvement, governance, accountability, and cultural development, with the ability to coach high-performing teams and influence senior stakeholders and decision-makers at all levels?Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • 25 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts, • Were ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1INDREG JBRP1_UKTJ

Franchise Performance & Development Manager £38,000 - £42,000 per annum Remote working | UK Travel Required | Full Time | Permanent Do you enjoy helping businesses succeed? Are you commercially minded with the ability to spot opportunities, analyse business performance and coach business owners to achieve better results? If so, we'd love to hear from you. We're recruiting a Franchise Performance & Development Manager to join an established and successful UK franchise network. This is a fantastic opportunity to work closely with franchise partners, helping them grow profitable businesses, improve performance and achieve long-term success. This isn't just about reviewing reports or monitoring KPIs. It's about building trusted relationships, identifying opportunities and empowering business owners to unlock their full potential. The Role Working closely with franchise partners across the UK, you'll provide commercial support, coaching and practical guidance to help businesses thrive. You'll enjoy digging into business performance, analysing key data and asking the right questions. Whether it's identifying opportunities to increase customer numbers, improve retention or drive profitability, you'll work collaboratively with franchisees to deliver measurable results. This is a varied role combining business coaching, commercial analysis and relationship management, making it ideal for someone who enjoys influencing people and helping businesses succeed. Key Responsibilities • Build strong relationships with franchise partners across the UK., • Analyse business performance, P&Ls and key commercial KPIs., • Identify opportunities to improve profitability and business growth., • Deliver structured business reviews and performance improvement plans., • Coach, support and challenge franchise partners to achieve their full potential., • Monitor business performance, identifying trends, opportunities and risks., • Support franchise recruitment, onboarding and network development., • Work collaboratively with the wider Head Office team to support the continued growth of the franchise network. About You We're looking for someone who enjoys solving problems, building relationships and helping businesses perform at their very best. Previous franchise experience would be advantageous, however we're equally keen to hear from candidates with backgrounds in business coaching, multi-site operations, account management, retail, hospitality, leisure or other commercially focused environments. You'll also bring: • Strong commercial awareness with the ability to interpret business data and financial information., • Experience analysing KPIs and identifying opportunities for improvement., • Excellent relationship-building, coaching and influencing skills., • Confidence to challenge constructively while building trust., • A proactive, organised and solutions-focused approach., • Excellent communication and stakeholder management skills. What's on Offer • Salary of £38,000 - £42,000 DOE, • Remote working with essential UK travel as required., • Ongoing training and professional development., • The opportunity to join one of the UK's leading franchise organisations and make a genuine impact on the success of its business owners JBRP1_UKTJ

Workplace Services Account Manager Luton | Up to £62,000 per annum Lead the Future of Workplace Services with Compass Group UK & Ireland This is far more than a facilities management role. We're looking for an exceptional Workplace Services Account Manager to lead one of Compass Group's most exciting and progressive workplace environments in Luton. This high-profile account brings together cleaning, security, catering, hard services, reception, post room, general facility services and workplace experience into one seamless operation, creating an environment where people can thrive. We also provide hard services at a location in Castle Donnington. As the leader of this integrated workplace services team, you'll be responsible for delivering a truly best-in-class experience across a complex site with multiple facilities and vibrant foodservice outlets. You'll unite diverse service teams behind a shared vision, drive innovation, exceed client expectations and help shape the future of how workplace services are delivered. If you're an ambitious FM professional who wants to be part of a market-leading Total Facilities Management operation and make a genuine impact every day, we'd love to hear from you. The Opportunity As Workplace Services Account Manager, you'll be the driving force behind the entire workplace experience. You'll lead multifunctional teams, build trusted client relationships and create a culture where service excellence, collaboration and continuous improvement are at the heart of everything we do. This role offers a unique opportunity to influence strategy and operational delivery across a highly visible contract, working with industry-leading teams and the support of the UK's largest catering and support services provider. What You'll Be Doing • Leading a fully integrated workplace services operation across cleaning, security, catering, hard FM, reception, post room and general facility services., • Creating a "One Team" culture that brings all service lines together to deliver a seamless client and customer experience., • Building trusted relationships and identifying opportunities to add value., • Driving operational excellence through strong KPI and SLA performance., • Leading, inspiring and developing diverse teams while creating an engaging and inclusive working environment., • Managing budgets, financial performance and commercial objectives, ensuring sustainable growth and contract success., • Championing innovation, service improvement and best practice across all areas of the contract., • Ensuring the highest standards of health, safety, compliance and operational governance., • Delivering regular performance reviews and strategic updates to senior stakeholders., • Enhancing the workplace experience by identifying new ways to improve services and customer satisfaction. Who We're Looking For We're seeking a confident and commercially minded FM leader who thrives in complex environments and enjoys bringing people together to achieve outstanding results. You'll need: • Proven experience leading facilities management operations within a complex, multi-service environment driving workplace experience operation., • A strong background in both security and cleaning management, with direct responsibility for operational delivery., • Experience managing IFM or TFM contracts., • Outstanding client relationship and stakeholder management skills., • A track record of delivering operational excellence and continuous improvement., • Strong commercial acumen, including budget management and P&L responsibility., • The ability to inspire, engage and develop high-performing teams., • Excellent communication and influencing skills., • A solid understanding of health & safety, compliance and risk management within FM., • Relevant qualifications such as IOSH, NEBOSH, IWFM or similar (desirable). Why Join Compass Group? At Compass Group, we're redefining workplace services through innovation, collaboration and exceptional service delivery. This is an opportunity to join a forward-thinking organisation where you'll have the autonomy to lead, the support to succeed and the platform to develop your career within one of the UK's most respected facilities management businesses. If you're passionate about creating exceptional workplace experiences and want to lead a truly integrated FM operation, we'd love to hear from you. Ready to lead the workplace of the future? Apply today. JBRP1_UKTJ

Business Development Manager South Region £45,000 Basic + 10% Annual Commission + Company Car + Outstanding Benefits Home Based | Ideally Located Around Luton | Covering the South of England Looking for a sales role where you can genuinely shape the future of a growing business? Our client is a leading European organisation that's expanding its commercial team and is looking for an experienced Business Development Manager to drive new customer acquisition across the South. You'll enjoy the freedom to manage your own territory, develop strategic customer relationships and play a key role in delivering ambitious growth plans. This is a fantastic opportunity for someone who enjoys hunting for new business, building trusted partnerships and being rewarded for results. The role You'll be responsible for: Identifying and securing new business opportunities Building a strong pipeline of prospective customers Managing opportunities from initial contact through to signed contracts Delivering compelling commercial proposals and presentations Negotiating profitable long-term agreements Working collaboratively with operational teams to ensure successful customer onboarding Developing market knowledge and identifying future opportunities About you You'll bring: Experience in Business Development, Territory Sales or Key Account Acquisition A proven ability to generate and convert new business opportunities Experience within logistics, FMCG, supply chain, manufacturing or industrial sectors would be highly advantageous Strong communication and negotiation skills Commercial drive and a results-focused mindset The confidence to work autonomously whilst contributing to a successful national team The package £45,000 Basic Salary 10% Annual Commission Company Car Along with: Excellent career progression opportunities Ongoing learning and development Fantastic employee benefits package A supportive leadership team The opportunity to join a successful international organisation with exciting growth plans If you're ready to take ownership of your region and build a rewarding career with a business that values ambition and success, we'd love to hear from you. JBRP1_UKTJ

If you're an experienced technical salesperson who enjoys building long-term customer relationships and solving engineering challenges, this is an opportunity to grow an established customer base whilst developing new business across UK manufacturing and industrial markets. BASIC SALARY: Up to £55,000 BENEFITS: · Company Car or Car Allowance · Annual bonus based on business growth and personal growth (circa £10,000) · Pension Contributions · Private Healthcare · Death in Service (4x Salary) · 24 Days Holiday plus Birthday Off · Free EV Charging at the Office LOCATION: Home based with travel to customers nationwide and occasional visits to the office in Bedfordshire. COMMUTABLE LOCATIONS: Milton Keynes, High Wycombe, Oxford, Reading, Slough, Aylesbury, Luton, Watford, Hemel Hempstead, Northampton, Bedford. JOB DESCRIPTION: Business Development Manager, Account Manager, Technical Sales - Water Treatment, Industrial Engineering Reporting to the General Manager, as our Account Manager, you'll manage a healthy mix of existing accounts and new business opportunities (approximately 70% account management and 30% new business). Working with engineers and manufacturing customers, you'll recommend specialist UV disinfection solutions that improve efficiency and protect critical assets. Supported by the Business Manager and an experienced technical team, you'll represent a portfolio of market-leading UV technologies, building long-term customer relationships across UK manufacturing and industrial markets. KEY RESPONSIBILITIES: Business Development Manager, Account Manager, Technical Sales - Water Treatment, Industrial Engineering As our Account Manager, you will: · Develop new business opportunities whilst increasing revenue within an established portfolio of industrial customers. · Build strong relationships with engineers, production managers, maintenance teams and procurement professionals across UK manufacturing businesses. · Recommend technical solutions that improve efficiency, productivity and operational performance. · Manage the full sales process from enquiry and quotation through to negotiation, order and ongoing account development. · Maintain an active sales pipeline and CRM whilst identifying future growth opportunities. · Work closely with internal technical specialists and supplier partners to deliver exceptional customer support. PERSON SPECIFICATION: Business Development Manager, Account Manager, Technical Sales - Water Treatment, Industrial Engineering You will be someone who enjoys building long-term customer relationships whilst growing existing accounts and winning new business. You'll be comfortable working with engineers and taking a consultative approach to technical sales. Experience within water treatment or UV technology would be preferred, although we'll also consider candidates from a wider technical or industrial sales background. You'll also have: · Experience selling technical products, engineered solutions or industrial equipment into manufacturing, industrial or process-led environments. · The ability to build credibility with engineers, production managers, maintenance teams and procurement professionals. · Experience managing your own sales pipeline and forecasting activity through a CRM system. · Strong commercial awareness with the ability to identify opportunities, negotiate effectively and convert enquiries into orders. THE COMPANY: We're a well-established engineering business supplying specialist technical solutions into manufacturing and industrial markets across the UK. Our reputation has been built on technical expertise, quality products and long-term customer relationships. As we continue to grow, we're looking to strengthen our commercial team with an experienced Business Development Manager to help drive the next phase of our success. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Technical Sales Engineer, Area Sales Manager, Regional Sales Manager, Account Manager, Applications Engineer or Technical Sales - water treatment systems, pumps, filtration, valves, instrumentation, UV, industrial automation, process equipment, process control, manufacturing equipment, engineering consumables, industrial machinery - food & beverage, pharmaceutical, chemical, utilities, manufacturing, industrial processing, energy or OEM markets. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18606, Wallace Hind Selection JBRP1_UKTJ

As Commercial Operations Manager, you will own the processes, tools and planning activities that enable a high-performing Sales function. Ensure the smooth day-to-day running of the Sales operation, enabling National Account Managers (NAMs) to focus on delivering customer growth. Experience in Sales

Are you a Business Development Manager with experience selling engineered or industrial solutions into manufacturing or process industries? This is an opportunity to combine technical sales with genuine long-term career progression within a specialist water treatment business. BASIC SALARY: Up to £55,000 BENEFITS: · Annual Bonus linked to business growth · Pension · 23 Days Holiday LOCATION: This is a hybrid role, you must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you'll be responsible for driving new business growth whilst developing an established customer base across the UK. Working with Engineering Managers, procurement professionals and business owners, you'll provide technically engineered water treatment solutions into industrial and process markets. Initially, your focus will be approximately 70% account management and 30% new business development, building long-term customer relationships and identifying opportunities to grow revenue. As your knowledge of the business develops, you'll gain increasing exposure to commercial strategy, operations and business management as part of a planned succession programme. You will: · Sell technically engineered water treatment and process equipment solutions into industrial markets. · Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. · Work closely with technical colleagues and manufacturing partners to deliver the right solution for every customer. · Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: · A successful track record of generating new business whilst developing existing customer relationships. · Experience selling engineered products, capital equipment or technical solutions into industrial markets. · The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - Process Engineering, Water Treatment, Water Purification, Filtration, Pumps, Valves, Process Equipment, Industrial Automation, Process Control, Manufacturing Equipment, Industrial Machinery, Utilities, Chemical Processing, OEM, Engineering, Industrial Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18608, Wallace Hind Selection

Project Quantity Surveyor Bedfordshire Main Contractor Benefits Salary between £45,000 and £55,000 £7,500 car allowance Profit-related bonus Healthcare Pension Full use of on-site gym Clear progression into Senior QS / Commercial Manager Stable contractor with strong financial performance Job Title: Project Quantity Surveyor Location: Bedfordshire Job Type: Permanent, full time Sector: Construction, Main Contractor, Commercial, Quantity Surveying Overview A well-established and financially secure main contractor with more than 50 years of successful project delivery is seeking a Project Quantity Surveyor to join their commercial team. This role offers long-term stability, strong progression opportunities and the chance to take ownership of either multiple smaller projects or one multi-million-pound scheme, depending on experience. The company delivers projects across healthcare, MOD, commercial and education sectors, covering both new build and refurbishment schemes ranging from £100k to £12m. They are known for integrity, consistent margins, a low-risk approach to work and extremely fast subcontractor payments within 7 to 14 days. Key Responsibilities Package procurement Processing subcontractor monthly valuations and applications Project cost control and commercial reporting Issuing monthly valuations to the client / PQS Administering variations on the client side Managing subcontractor accounts through to final account Supporting commercial decision-making across multiple live schemes Working closely with project teams to maintain cost, quality and programme control Ideal Candidate Experience as a Quantity Surveyor within a main contractor environment Strong understanding of procurement, valuations, variations and cost control Able to manage multiple smaller projects or one larger scheme Confident communicating with clients, PQS teams and subcontractors Looking for progression and long-term development within a stable business TPBN1_UKTJ

National Account Executive - Milton Keynes SF Partners are working with a growing business based in Milton Keynes to recruit a National Account Executive. This is an excellent opportunity for an ambitious account management professional to join a successful and expanding organisation, managing key national accounts while supporting new business growth. Salary and Package £50,000-£60,000 per annum Company car or car allowance Uncapped Commission scheme The Role Reporting to the National Account Manager, you will proactively maximise revenue and profitability across a portfolio of national customers through effective account management. Working closely with the National Account Manager, Sales Manager and Head of Business Development, you will identify and develop new growth opportunities, support new customer acquisition and deliver exceptional customer service using the company's smarter way sales methodology. Key Responsibilities Maximise sales revenue and gross profit across existing national accounts. Develop strong customer relationships to drive growth and retention. Manage customer forecasts and stock to minimise aged and redundant inventory. Support presentations, quotations and proposals for prospective customers. Assist with the onboarding of new customers to ensure a smooth transition. Reduce customer non-conformances through proactive account management. Maintain accurate CRM records, customer activity and sales opportunities. Work collaboratively with internal departments to resolve customer challenges efficiently. Adhere to company systems, processes and sales methodology. Contribute to continuous improvement initiatives across the business. About You The successful candidate will have: Previous experience in account management, national accounts or B2B sales. Strong relationship-building and communication skills. Commercial awareness and the ability to identify growth opportunities. Excellent analytical skills and attention to detail. Good working knowledge of Microsoft Excel, Word, Outlook and PowerPoint. Experience using CRM systems. A proven track record of delivering revenue and margin growth. Strong product and market knowledge. A self-motivated, organised and results-driven approach. Key Performance Indicators Success in this role will be measured by: Achievement or overperformance of revenue and margin targets. Effective delivery of customer engagement plans. Accurate maintenance of CRM and reporting systems. Improvements in customer satisfaction and retention. Benefits Salary exchange pension scheme 23 days' annual leave plus Bank Holidays Additional Non-Contractual Benefits Medicash health cashback plan Life insurance worth two times annual salary Half a day of additional leave for your birthday Catered lunches onsite, currently provided two days per week Free onsite parking with electric vehicle charging points If this role looks of interest please apply today

New Business Recruitment Partner / Associate (Self-Employed) Location: Remote / UK-Wide (Work from Home) Position Type: Self-Employed / Independent Contractor / Commission-Only Earnings Split: 50% Flat Fee Revenue Split (Uncapped OTE £90,000 £150,000+) * CRITICAL NOTICE BEFORE APPLYING: This is a 100% Self-Employed, Commission-Only role designed for proven New Business Hunters . There is NO basic salary . You will earn an immediate 50% split on all fee billings you generate . Please only apply if you are comfortable generating your own client accounts. Transform Your Billing Power into Real Take-Home Revenue Are you an experienced 360 Recruitment Consultant or Business Development Manager tired of bringing in heavy revenue only to keep 1015%? At TPJ Recruit , we are expanding our permanent recruitment reach and partnering with independent recruitment sales pros. If you have a track record of winning new client accounts and want true commercial independence without the cost of setting up alone, this is built for you. The Financials: Simple & Direct No thresholds, no desk cost deductions, and no arbitrary caps. Billing £15,000 / month: Your 50% split = £7,500/mo (£90,000 annual income) Billing £20,000 / month: Your 50% split = £10,000/mo (£120,000 annual income) Billing £25,000 / month: Your 50% split = £12,500/mo (£150,000 annual income) Why Partner with TPJ Recruit? Going 100% solo means wasting 50% of your day on back-office administration, software bills, and chasing invoices. We provide the engine so you can focus strictly on sales: * Any Sector Freedom: Target clients across any industry sector . Build your desk in the niches where you have the most experience, existing leverage, and proven billing success. * Zero Tooling Costs: Access to candidate sourcing, job board advertising, and recruitment platforms paid for by us. * Admin & Credit Control Covered: We handle client onboarding, contracts, invoicing, and payment chasing. * Instant Brand Credibility: Pitch clients using an established UK recruitment brand with ready-to-go commercial terms. * 100% Autonomy: No managers, no arbitrary daily call quotas, and no micro-management. Work your own hours, your own way. Requirements (Must-Haves) 23+ years of agency recruitment experience with a heavy focus on cold BD and new account acquisition. Sector Versatility: Ability to win new business across any sectorideally leveraging industries where you already have deep experience and a track record of success. Self-driven mindset: Proven ability to generate leads, close client agreements, and deliver 360 recruitment independently. Comfort operating as an independent self-employed partner on a high-reward commission model. How to Apply Please submit your up-to-date CV. In your application, please include a short note outlining: The sectors where you have successfully won new client accounts and have the most experience. Your realistic expectation on start timeline (preferably within 12 weeks). Due to volume, if you have not heard from us within 7 days, your application has been unsuccessful. TPBN1_UKTJ

Senior Quantity Surveyor – Groundworks & Infrastructure Location: Bedfordshire Job Type: Full-Time, Permanent (PAYE or LTD) Salary: Up to £90,000 per annum (DOE) + Company Benefits About the Company Our client is a leading groundworks and infrastructure contractor with an annual turnover in excess of £100 million, delivering large-scale residential infrastructure and groundwork packages for many of the UK's leading housebuilders and developers. With a reputation for technical excellence, commercial strength, and high-quality project delivery, the business has established itself as a key player within the residential infrastructure sector. Due to continued growth and a substantial pipeline of secured projects, they are now seeking an experienced Senior Quantity Surveyor to join their commercial team in Bedfordshire. The Role This is an excellent opportunity for a commercially driven Senior Quantity Surveyor to play a key role within a highly successful contractor. The successful candidate will be responsible for the commercial management of multiple groundworks and infrastructure projects, ensuring financial performance, contractual compliance, and successful project delivery. Working closely with Commercial Managers, Contracts Managers, and Operational teams, you will take ownership of projects from procurement through to final account. Key Responsibilities • Lead the commercial management of multiple groundworks and infrastructure projects • Maximise contract profitability and ensure commercial objectives are achieved • Prepare, review, and negotiate interim valuations, variations, and final accounts • Produce accurate monthly CVRs, forecasts, and cash flow reports • Monitor project costs and identify opportunities to improve margins • Manage subcontract procurement, appointments, and account administration • Provide commercial support to operational teams throughout project delivery • Identify and implement value engineering opportunities • Maintain strong relationships with clients, consultants, and supply chain partners • Support and mentor junior Quantity Surveyors and Assistant Quantity Surveyors Skills & Experience Required • Proven experience as a Senior Quantity Surveyor within groundworks, infrastructure, or civil engineering • Strong understanding of residential infrastructure packages including roads, drainage, foundations, and external works • Excellent commercial and contractual knowledge • Experience managing multiple projects simultaneously • Strong negotiation and stakeholder management skills • Experience producing CVRs, forecasts, and financial reports • Proficient in Microsoft Office, particularly Excel • Relevant qualification in Quantity Surveying, Commercial Management, or Construction Management (HNC/HND/Degree preferred) What’s on Offer • Salary up to £90,000 per annum depending on experience • Company car or car allowance • Pension scheme and comprehensive benefits package • Opportunity to join a £100m+ turnover contractor with a strong market reputation • Long-term career progression into Commercial Manager and senior leadership roles • Stable workload supported by a substantial pipeline of secured projects

If you're an experienced technical salesperson who enjoys building long-term customer relationships and solving engineering challenges, this is an opportunity to grow an established customer base whilst developing new business across UK manufacturing and industrial markets. BASIC SALARY: Up to £55,000 BENEFITS: · Company Car or Car Allowance · Annual bonus based on business growth and personal growth (circa £10,000) · Pension Contributions · Private Healthcare · Death in Service (4x Salary) · 24 Days Holiday plus Birthday Off · Free EV Charging at the Office LOCATION: Home based with travel to customers nationwide and occasional visits to the office in Bedfordshire. COMMUTABLE LOCATIONS: Milton Keynes, High Wycombe, Oxford, Reading, Slough, Aylesbury, Luton, Watford, Hemel Hempstead, Northampton, Bedford. JOB DESCRIPTION: Business Development Manager, Account Manager, Technical Sales - Water Treatment, Industrial Engineering Reporting to the General Manager, as our Account Manager, you'll manage a healthy mix of existing accounts and new business opportunities (approximately 70% account management and 30% new business). Working with engineers and manufacturing customers, you'll recommend specialist UV disinfection solutions that improve efficiency and protect critical assets. Supported by the Business Manager and an experienced technical team, you'll represent a portfolio of market-leading UV technologies, building long-term customer relationships across UK manufacturing and industrial markets. KEY RESPONSIBILITIES: Business Development Manager, Account Manager, Technical Sales - Water Treatment, Industrial Engineering As our Account Manager, you will: · Develop new business opportunities whilst increasing revenue within an established portfolio of industrial customers. · Build strong relationships with engineers, production managers, maintenance teams and procurement professionals across UK manufacturing businesses. · Recommend technical solutions that improve efficiency, productivity and operational performance. · Manage the full sales process from enquiry and quotation through to negotiation, order and ongoing account development. · Maintain an active sales pipeline and CRM whilst identifying future growth opportunities. · Work closely with internal technical specialists and supplier partners to deliver exceptional customer support. PERSON SPECIFICATION: Business Development Manager, Account Manager, Technical Sales - Water Treatment, Industrial Engineering You will be someone who enjoys building long-term customer relationships whilst growing existing accounts and winning new business. You'll be comfortable working with engineers and taking a consultative approach to technical sales. Experience within water treatment or UV technology would be preferred, although we'll also consider candidates from a wider technical or industrial sales background. You'll also have: · Experience selling technical products, engineered solutions or industrial equipment into manufacturing, industrial or process-led environments. · The ability to build credibility with engineers, production managers, maintenance teams and procurement professionals. · Experience managing your own sales pipeline and forecasting activity through a CRM system. · Strong commercial awareness with the ability to identify opportunities, negotiate effectively and convert enquiries into orders. THE COMPANY: We're a well-established engineering business supplying specialist technical solutions into manufacturing and industrial markets across the UK. Our reputation has been built on technical expertise, quality products and long-term customer relationships. As we continue to grow, we're looking to strengthen our commercial team with an experienced Business Development Manager to help drive the next phase of our success. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Technical Sales Engineer, Area Sales Manager, Regional Sales Manager, Account Manager, Applications Engineer or Technical Sales - water treatment systems, pumps, filtration, valves, instrumentation, UV, industrial automation, process equipment, process control, manufacturing equipment, engineering consumables, industrial machinery - food & beverage, pharmaceutical, chemical, utilities, manufacturing, industrial processing, energy or OEM markets. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18606, Wallace Hind Selection

Renewal Management (Value-Driven)Own renewals requiring active customer engagement, risk mitigation, or expansion discoveryCollaborate cross-functionally to ensure smooth, on-time renewalsServe as a trusted advisor by helping customers realize the value of Mattermost and building business cases to s

The salary for this role is a base of 32,000 - 35,000 plus an OTE of 27k p/a, plus a car allowance of 5867 and a comprehensive benefits package#LI-AS3As our Commercial Account Manager, you will be responsibile for:Revenue Growth & Account DevelopmentDeliver and exceed annual revenue, profit, and gro

Job Description SummaryThe Account Manager is responsible for developing and executing strategic account plans across a defined UK territory or customer portfolio to drive The Account Manager is responsible for driving growth across a portfolio of UK healthcare accounts by developing strategic partn

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The Endoluminal Sales Manager serves as the strategic commercial lead for each opportunity, partnering cross-functionally to accelerate market adoption and deliver sustainable procedural growth. Drive market development by identifying new accounts, clinical champions and key opinion leaders. Demonst

Project Manager / Senior Site Manager. This is a good opportunity for an experienced Project Manager looking for a new challenge, or a Site Manager with the experience and ambition to progress into a Project Management role. Site Managers who are ready to take the next step into Project Management.

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About the jobThis position is needed to lead one of our Strategic Account Executive teams selling into Southern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for South and DACH, the right person for this role is an experienced Strategic relationship builder who is ad

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Company DescriptionCome join us and make a difference in the world!Discover more at Job DescriptionJOB PURPOSE:The Account Manager will be responsible for managing and selling products and solutions into the Safety sector. The Account Manager will ensure that all sales processes are adhered to and