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This is a great opportunity to join a lovely and rewarding organisation, and prior experience in the industry is not essential as full training will be provided. Whats most important is the desire to learn, and build a worthwhile career.Hours: 5 days per week Monday to Friday - 9am until 5pm.Salary; £25,000-£27,000p/a depending on experienceContract type: PermanentBenefits;1. 30 days holiday (inclusive of bank holidays, increasing with length of service, Christmas company Shutdown is also in addition)2. NHS Top up Medical Cash Plan (increasing with length of service)3. Gym membership4. Free onsite parking5. Bike to work scheme6. Exam support and funding7. Inhouse development path for those that want to develop throughout the various roles8. Team socialsRole purpose: An exciting new opportunity has arisen, and the role will be in the Case Management Team providing admin/pa support to the business's Financial Advisers and wider business. Build client relationships and their experience of being a client.CM Team is the centre of all client interaction and experience working closely in tangent with the financial advisers.Role purpose building our client relationships and their experience of being a client.CM is at the heart of all client interaction and experience working closely in tangent with the clients adviser.Proactive monitoring and management on all client cases from start to finish with the aim of achieving efficient start to finish processs that contribute to internal process and external client experience.Regular (minimal tri-weekly) direct client updates of ongoing cases (business, death cases and any other complex admin request such as DOA/Stock transfers). Preference is phone call to build client relations, unless client specifies email. Completion of client tracker and this is kept fully up to date. This is the ultimate priority.Weekly scheduled adviser meetings running through pre agreed CM Team Meeting agenda to ensure all areas are coveredManaging sign-ups ownership - Booking & Chasing sign-ups to ensure they are booked in as soon as possible toSign up packs for business no prep now but ensuring all sign up packs are to advisers timely and are scanned back timely to file and Paraplanner once meeting has been concluded and the business is ready to be submitted - pack creation by PP teamSending and monitoring of TT forms for new business payment, chasing of payments in a timely manner to ensure funds come across to the company promptlyNew business basics pack check/prep and pass through to PP team, ensuring basic information is in file (following guide for each business of minimum requirements of CM)Fluid updating when required for case updates in statusWorking with Paraplanner to ensure all relevant info from advisers is obtained and supporting them with any chasing of outstanding documents with clients and advisersCreation of Salesforce and Ibusiness records for all new clients, companies, trusts and trusteesHMRC follow ups for Trust registration for new and top up business casesCompletion of Corporate & Trust AML/ID for businessWelcome calls to all new clients/bio & prep of welcome pack sendingAd hoc client actions/requests post client Annual review meetingsTimely Death case management ensuring all parties to the case are treated with empathy, understanding and with the aim of concluding their case as timely as possible. Staying on top of outstanding actions and chasing to full conclusion, keeping the client updated at all times. The death case tracker must be completed at all times and on a regular weekly basis check in/action until conclusion.Monthly active Management of expiring prospects to ensure leads are kept on the system before expiry of 3 monthsWithdrawals taking instruction and completion of withdrawals keeping client up to date throughout entire processComplex tasks completion DOA/Stock transfersActive Adviser Inbox management keeping on top of adviser incoming emails, dealing with what can be dealt with by the admin team.Analytics on request from AdviserFull client updates are kept up to date and always recorded by client contact record or SFAnswering of incoming office callsSupporting with other office ad hoc projects and resourceProtection application keying on of application by ad hoc requestPerson Specification:Genuine interest in Financial ServicesConfident phone manner and dealing with clientsKeen to develop and learnHigh level of attention to detailHighly organised and works with a proactive attitudeExcellent written and verbal communication skillsExcellent IT SkillsApproaches work positively with a can-do attitude and take responsibility for own tasksManages time effectively and can work within set timescalesWorks well as an individual and as part of a large teamThis is a great opportunity to join a lovely and rewarding organisation, and prior experience in the industry is not essential as full training will be provided. Whats most important is the desire to learn, and build a worthwhile career.TPBN1_UKTJ

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate, • Working with customers to meet their unique requirements and get the job right first time, every time. What we're looking for You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: • Proactive and results-driven, • Flexible towards varied workloads and working hours, • Able to provide a consistently high level of customer service, • Ideally experienced within Home Improvements (or similar!), • A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ

We are recruiting for a Young Person's Project Officer to join a housing association on a full-time, temp basis. 3-week rolling rota, covering shifts between 8am and 8pm - no weekends included! An enhanced DBS with both barred lists is essential for this role. Your new role As a Young People's Project Officer, you'll deliver a blend of 1-1 support, group work, advice, signposting, and practical assistance to young people aged 16-24. You'll work 35 hours per week, Monday to Friday, on a rota of shifts between 8am and 8pm. The role includes supervising young people within the service, covering reception when required, attending external appointments, and providing steady, reliable support that helps young people build confidence and independence. You'll play a key part in maintaining a safe, welcoming environment and ensuring young people feel listened to and supported throughout their journey. What you'll need to succeed • Experience working with young people in a support, housing, youth work or community setting., • Strong communication skills and the ability to build trust with young people., • Confidence delivering 1-1 support and group sessions., • Ability to manage challenging situations calmly and professionally., • Knowledge of safeguarding and risk awareness., • Flexibility to work shifts between 8am-8pm., • An Enhanced DBS with both barred lists What you'll get in return • Potential to go perm, • Weekly pay and hourly rate, • 3 weeks rolling rota What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be JBRP1_UKTJ

Customer Onboarding Manager The Customer Onboarding Manager will own the end-to-end onboarding experience, ensuring new contractors receive a professional, personalised and seamless introduction to Workwell from first contact through to go-live. This role is accountable for driving revenue and conversion, improving customer outcomes and embedding consistent service standards across the onboarding journey. Working closely with cross-functional teams, the role will balance commercial performance with customer experience, compliance and continuous improvement. What youll be doing: • Own the end-to-end onboarding experience, ensuring new contractors receive a professional, personalised and seamless introduction to Workwell from first contact through to go-live., • Lead, coach and develop the onboarding team, setting clear daily, weekly and monthly performance expectations and supporting team capability development., • Drive revenue and conversion performance across the onboarding funnel, including lead-to-registration, registration-to-active conversion and Workwell Plus uptake., • Embed agreed quality standards, undertaking regular reviews of onboarding conversations to ensure consistency, compliance, customer experience and commercial effectiveness., • Maintain structured lead management and follow-up cadences, ensuring accurate CRM usage, pipeline tracking and timely customer contact., • Track, analyse and report on key performance indicators, including activity levels, conversion rates, customer feedback, service trends and Workwell Plus penetration., • Use data-led performance management to identify trends, risks and improvement opportunities, providing insight and updates to senior leadership., • Analyse customer feedback and service trends to identify improvement opportunities and enhance conversion and customer outcomes., • Identify, prioritise and lead process improvements across onboarding journeys, systems and communications to improve efficiency and customer outcomes., • Develop and refine call frameworks, scripts, service standards and customer communications to ensure consistency and quality across onboarding conversations., • Act as the onboarding subject matter expert and represent the onboarding function in cross-functional initiatives, ensuring customer journeys, processes and communications deliver a consistent customer experience., • Collaborate closely with Customer Success, Sales, Marketing, Payroll, Operations and other business areas to support seamless onboarding and service delivery., • Provide feedback to Marketing and other teams on lead quality, customer insight and opportunities to test and optimise new approaches., • Take ownership of quality assurance, service standards, process improvement, customer experience during onboarding and cross-functional customer journey improvement. Wed love to hear from someone that: • Has experience managing customer onboarding, customer success, sales development or contact centre operations., • Understands how to balance commercial outcomes with customer experience and regulatory requirements., • Has a strong track record of delivering against conversion, revenue or customer outcome targets., • Has experience implementing service improvements, quality frameworks or performance management initiatives., • Is comfortable using CRM systems, dashboards and operational reporting to drive decision making., • Has experience managing, coaching or developing a performance-driven team., • Communicates clearly and effectively, with strong influencing skills and a collaborative approach., • Brings energy, resilience and accountability to a fast-paced, target-driven environment, with a strong focus on continuous improvement. Whats next? Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually. What we can offer you: • 25 days annual leave (increasing with service) + bank holidays, • Pension, • Health Assured, • Life Assurance, • Cycle to Work Scheme, • Awards, • Long Service Recognition, • Spectrum life, • Annual Pay Review, • Employee Referral JBRP1_UKTJ

Civil Litigation Solicitor / 2+ PQE / Wrexham / c£65,000 DOE / An excellent opportunity for a Civil Litigation Solicitor to join a Legal 500 recognised firm offering a varied caseload and genuine opportunities to develop a specialist practice – To apply please call Teagan on 0161 850 0745 and quote Job Ref: 4638 JOB TITLE: Civil Litigation Solicitor PQE REQUIRED: 2+ LOCATION: Wrexham SALARY: Up to £65,000 (DOE) THE ROLE:An excellent opportunity has arisen for a Civil Litigation Solicitor to join a Legal 500 recognised law firm based in Wrexham. Working as part of a well established and supportive team, you will manage a broad and varied caseload of civil and commercial disputes, advising a diverse client base on matters including contentious probate, professional negligence, TOLATA claims, landlord and tenant disputes, property litigation, company and shareholder disputes, consumer and commercial contract matters and employment-related litigation. This role offers exposure to a wide range of high quality work together with the opportunity to develop a specialist area of practice in line with your experience and career aspirations. THE CANDIDATE:Applications are sought from Civil Litigation Solicitors with experience handling a broad range of dispute resolution matters. You will be confident managing your own caseload, possess excellent communication and client care skills and demonstrate a proactive, commercially focused approach to your work. The successful candidate will enjoy working collaboratively within a supportive team whilst also having the ability to work independently when required. An interest in networking, business development and building long-term client relationships will be advantageous, together with strong IT skills and a genuine ambition to develop your career within a highly regarded practice. THE FIRM:This opportunity is with a Lexcel-accredited, Legal 500 recognised, multidisciplinary law firm with an established reputation for delivering high quality legal advice to both businesses and private clients. The firm prides itself on its collaborative culture, technical expertise and commitment to providing outstanding client service. Offering a varied caseload, excellent support and genuine opportunities for career progression and specialisation, this is an excellent opportunity to join a respected and forward thinking litigation team. HOW TO APPLY:Contact Teagan Portas at eNL on 0113 320 0575 / 0161 850 0745 or email teagan.portas@enllegal.co.uk with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.

Payroll Coordinator What youll be doing: As a key member of a well organised and highly motivated Payments team, you will be responsible for managing all aspects of payroll processing, ensuring timely and accurate payments. You will provide a support service for individual clients as assigned by the Payments Manager and will be encouraged to develop and cultivate effective business relationships whilst consistently delivering great customer service. What youll bring to the team: Process employee and subcontractor payments in an accurate and timely manner taking into account agreed payment days and payment methods. Process statutory payments and manage pension auto enrolment. Ensure timely and accurate calculations of payments to statutory bodies and third-party providers. You will feel confident and proficient in discussing any payroll, administration, or tax issues that employees or subcontractors may have. Assist with the submissions of FPS to comply with RTI regulations. Support in the processing of employee and subcontractor timesheets, managing the invoicing of clients in line with agency agreements. Provide agencies with up to date, accurate and relevant information as and when required. Ensure the business is kept up to date with any relevant information or issues pertaining to either agency invoices and receipts, or employee and subcontractor payments. Ad hoc administrative tasks as required. Wed love to hear from someone that: Have previous experience in a payroll role Is able to prioritise tasks effectively Has excellent communication skills, both verbal and written Has strong attention to detail when entering data, producing reports and making calculations. Has excellent numerical skills. Is proficient in Microsoft Excel Is a ream player with an ability to work well under pressure. Whats next? Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually. What we can offer you: 25 days annual leave (increasing with service) + bank holidays Pension Health Assured Life Assurance Cycle to Work Scheme Awards Long Service Recognition Spectrum life Annual Pay Review Employee Referral £25,275 | Mon - Friday | 9:00 - 17:30 | Full Time in the Office | Permanent | Chester JBRP1_UKTJ

About your new company As a supplier for the provision of maintenance trades and support operatives to HM Prisons, Hays is seeking to recruit Prison Security Escorts/Contractor Escorts for HMP Berwyn. This is an exciting opportunity to work within a prison environment and can often create opportunities to apply for permanent opportunities. The post is full time (39 hours per week), this is an ongoing temporary role. Hours worked: Monday - Thursday 07:45am - 16:45pm, Friday working 07:45am - 15:45pm with a 1-hour unpaid break. These hours may differ slightly with different projects and establishments. Your new role The main responsibility for this role is to carry out security practices within the prison whilst subcontractor work is carried out. You will be responsible for: Meeting contractors at the main gate and signing them in and out Completing a tool inventory with the contractors prior to them starting work inside the prison and checking again at the end of the day before they leave the establishment Escorting the contractors to their working area, escorting them for breaks and overseeing them whilst they work Ensuring no security practices are breached within the prison.You will be flexibly deployed to provide a range of other support service activities within the team. This is an operational support job with no line management responsibilities. Due to the challenging environment of the workplace, the ideal candidate will need to be level-headed, security-conscious, be able to follow processes and procedures and understand why they are in place, be honest and have the confidence to report any suspicious activity that they see in the prison and be able to use their own initiative. What you'll need to succeed You must be able to pass a full prison security clearance and enhanced DBS (if required) (Hays and the MOJ are responsible for organising all security clearances and DBS') You must hold a valid passport or Full Birth Certificate & Photo Driving Licence at your current address. You must have proof of National Insurance AND proof of address dated in the past 3 months. All applicants must be able to provide details of at least 3 years satisfactory references. What you'll get in return You will in return have a guaranteed point of contact throughout the vetting and application process and weekly payment on submission of an approved timesheet.You will have the opportunity to gain experience in a prison environment which will enhance your chances of gaining permanent employment with the MOJ or maintenance contractor directly. You must be proactive in your applications for permanent roles. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Scheme Manager – Wrexham - £32,000 per annum 37.5hrs per week (to be flexible to Mon-Sun) Join Voyage Care and Feel Valued, we reward your dedication with: • Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards Scheme Managers with a passion for enhancing the quality of life of the people we support are at the heart of our community service teams. We’re currently searching for a fantastic Scheme Manager to join us in leading our supported living service(s) in Wrexham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! Our Scheme Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Branch Manager in the day-to-day management of our services. You’ll never lose sight of why you choose to do this, as our Scheme Managers regularly visit their services and spend time with the people we support. You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Scheme Managers having both the right experience and the right values. This is why at this service our Scheme Managers should have previous experience in a care management role ideally within CIW and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and behaviours of distress. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham Job Details: Pay: £26,500 per annum (depending on experience) Hours of Work: Monday to Friday 8.30 am to 5.00 pm | Potential need to work a Saturday (around 1 in 8) if needed (Paid at x1.5 rate) Duration: Permanent Benefits: Free parking, 20 Days holiday + Bank Holidays (increases by 1 day per year worked, up to 23 days) Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records. Essential Skills, Experience, or Qualifications: Previous customer service experience Experience working with customer complaints and problem-solving Good MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicator Able to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, Denbighshire Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business

My client is a well-established full service hydraulic company. Established over 35 years ago they provide hydraulic support across the UK & Ireland with over 75 centres enabling them to provide a fantastic service. Due to recent exciting investments, they are looking to grow and develop their sales team by hiring an energetic, driven Business Development Manager to cover the North Wales area. As a Business Development Manager covering this area you will work directly for my client and support two or three centres in your patch helping to establish new leads and increase area turnover. Business Development Manager North & Mid Wales £40,000 (OTE £55,000) - Bonus, 21 days holiday plus Bank Holidays, Car, health care, and pension. Your responsibilities will include but not be limited to: Identifying new business opportunities including markets and clients. Building relationships with new and established clients. Gathering an understanding of clients needs to be able to provide the best service. Complete and maintain relevant records accurately. Liaise with various internal centres to support their needs and increase sales. Manage sales life cycles and maintain up to date knowledge of clients, market movements, trends and data. To apply you MUST have or hold: Understanding of Hydraulic hose replacement process is a benefit. Experience within an engineering environment is a must. Be hungry and committed and looking to build a career. Previous BDM or field-based experience is a benefit but not essential. Able to communicate technical information to all personnel. Fantastic relationship builder. Have a drive to find new business. The ability to present yourself professionally. Strong communication skills both written and verbally. Confident to work independently. Be interested in learning within this position. A can-do attitude. Full UK driving license. This is a fantastic opportunity for a driven individual to join an industry leader and establish a career in a new and exciting position with extensive training and support from experienced industry professionals. If you are interested in this position, then call Tom Brocklehurst on the listed number or ideally email with your current CV. “ser in

Electrician (Maintenance & Testing) North Wales £32,000 - £36,000 + Company Vehicle + Fuel Card + Overtime + Excellent Benefits A well-established electrical contractor known for delivering electrical installation, maintenance and testing services across a diverse portfolio of public sector and commercial properties throughout Wales is expanding their team due to continuous growth. They are now looking to recruit an experienced Maintenance Electrician to support ongoing works across multiple sites throughout North Wales. This is an excellent opportunity for a qualified electrician seeking a varied role with long-term security, career development and the chance to work on high-profile public sector contracts. The Role Working across a range of operational sites throughout North Wales, your duties will include: • Electrical installation, maintenance and repair works, • Fault finding and diagnostics, • Planned and reactive electrical maintenance, • Inspection and testing of electrical systems, • Reading and interpreting drawings and technical specifications, • Completing work safely, efficiently and in line with current regulations, • Maintaining high standards of workmanship and professionalism on client sites Essential Requirements • NVQ Level 3 in Electrical Installation (or equivalent), • 18th Edition Wiring Regulations, • ECS or CSCS Card, • Full UK Driving Licence, • Experience carrying out maintenance, installation and fault-finding work, • Strong understanding of health & safety requirements, • Ability to work independently and as part of a team Desirable • 2391 Testing & Inspection, • Experience completing inspection and testing works, • Commercial, industrial or public sector experience Important Information Work will be carried out across various police and fire service sites throughout North Wales. Applicants must be able to pass the required vetting checks associated with these environments. Package • £32,000 - £36,000 basic salary, • Company vehicle, • Fuel card, • Company tools and uniform provided, • Overtime opportunities, • On-call allowance where applicable, • Pension scheme, • Ongoing training and professional development, • Access to specialist training and demonstration facilities, • 23 days annual leave plus bank holidays, • Additional Christmas shutdown leave, • Employee Assistance Programme If you're a qualified electrician looking for a secure long-term opportunity with a growing contractor delivering essential electrical services across North Wales, we'd like to hear from you

Deputy House Manager Rooted in Care. Giving Change a Chance. At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent, nurturing and emotionally attuned adults around them. We support young people with complex needs, trauma histories, emotional and behavioural needs, learning disabilities and life experiences that may have shaped how they see themselves, other people and the world around them. Our role is not simply to manage behaviour. It is to understand the story behind it, build trust, create emotional safety and help young people believe that positive change is possible. We are now looking for an experienced and committed Deputy House Manager to support the leadership of one of our specialist solo children’s homes. This is a hands-on leadership position. You will support the Registered House Manager, lead shifts, guide the staff team and remain a visible and active presence within the home. This is not a role for someone who wants to lead from behind a desk. Our Deputy House Managers are on the floor, involved in the detail and fully engaged in the daily life of the home. About the Role As Deputy House Manager, you will play a key role in ensuring the home operates safely, effectively and to consistently high standards. You will support the Registered House Manager with the day-to-day operation of the service, staff leadership, rota coordination, supervision, care planning, safeguarding, quality assurance and the overall culture of the home. You will help ensure that each young person’s voice, safety, progress and lived experience remain central to the care they receive. You will help create a home that is structured, nurturing, therapeutic and consistent while supporting staff to deliver care in line with our RESET Care Model. RESET means Reassure, Empower, Support, Educate and Transition. It is not simply a model. It is how we expect care and leadership to be demonstrated every day. What You Will Be Doing Supporting the Registered House Manager with the daily leadership and operation of the home. Leading shifts and ensuring staff understand their responsibilities, priorities and professional accountabilities. Supporting rota planning, shift delegation and the maintenance of safe and appropriate staffing levels. Ensuring the young person’s voice, progress, needs and lived experience are reflected within records, plans and professional reviews. Coaching, mentoring and supervising Residential Children’s Support Workers to strengthen confidence, consistency and professional practice. Promoting a safe, structured, nurturing and emotionally attuned home environment. Supporting safeguarding practice, incident reporting, risk management and appropriate professional escalation. Contributing to care plans, risk assessments, placement plans, behaviour support strategies and review documentation. Liaising professionally with social workers, schools, CAMHS, IROs, families, commissioners and other partner agencies. Maintaining accurate electronic records, daily logs, reports, handovers and management oversight documentation. Participating in the on-call rota while role-modelling calm, respectful, visible and accountable leadership. What We Are Looking For We are looking for someone who is emotionally intelligent, resilient and able to balance warmth, compassion and professional accountability. You must be confident supporting young people with complex needs while also guiding staff to deliver safe, consistent and therapeutic care. You will need: A Level 2 or Level 3 Diploma in Residential Childcare, or another relevant care qualification. At least two years’ experience working within care, ideally within children’s residential services. Experience working as a Senior Support Worker, Team Leader or in another shift-leading position. Strong safeguarding knowledge and a clear understanding of professional boundaries. Knowledge of the Children’s Homes Regulations and the expectations of Ofsted and/or Care Inspectorate Wales. The ability to manage challenging, emotionally heightened or high-risk situations calmly and effectively. Strong written and verbal communication skills, including confidence producing clear and professional records. Confidence using IT systems and electronic care-recording platforms within a paperless service. A full UK driving licence, access to a vehicle and a willingness to work towards a Level 5 qualification where required. What Will Make You Successful You will be successful in this role if you can lead from the front, remain calm under pressure and hold people to high standards without losing compassion. You will need to notice when practice is drifting, provide direction when staff need guidance and ensure the young person remains at the centre of every decision. You must be organised, reliable and confident managing records, rotas, safeguarding responsibilities, communication and professional accountability. This role requires someone who can support both the young person and the staff team. You must be visible, consistent and brave enough to challenge poor practice when necessary. What Makes Arbour Healthcare Group Different? Our mission is clear: Rooted in Care. Giving Change a Chance. We believe every young person deserves to feel seen, heard, safe and supported. Our RESET Care Model places trust, healing, emotional safety and human connection at the heart of care. We do not simply focus on behaviour. We consider the unmet need, the communication and the life story behind it. We also believe our employees deserve strong leadership, clear expectations, meaningful development and the right support to perform their roles well. As Deputy House Manager, you will be central to building and sustaining that culture. Why Join Arbour Healthcare Group? A permanent, full-time leadership position within a specialist children’s residential home. Performance-based incentives and an enhanced annual leave allowance. A therapeutic care model supported by bespoke training and professional development. Leadership development and genuine opportunities for career progression. Support to complete relevant Level 3 or Level 5 qualifications where required. A company pension scheme, together with meals and essential refreshments while on shift. * A supportive senior leadership structure, a strong sense of shared purpose and the opportunity to help shape a home, develop a team and improve young people’s lives. Our Expectations This is a leadership role, and the expectations are appropriately high. You will be expected to be present, proactive and accountable. You must lead on the floor rather than from the sidelines. You will support the Registered House Manager, guide the team, understand the young person’s needs and help ensure the home remains safe, structured, well-led and inspection-ready. You must be able to use digital systems confidently, as Arbour Healthcare Group operates paperless services. You will also be expected to participate in the on-call rota and contribute to the wider leadership requirements of the service. Most importantly, you must believe that change is possible, even when progress is difficult, gradual or misunderstood. Ready to Give Change a Chance? If you are an experienced children’s residential practitioner who is ready to step into a meaningful Deputy House Manager role, we would like to hear from you. Apply now and help us provide the leadership, stability and care that allows young people to feel safe, build trust and move forward

Management Accountant Competitive salary - please enquire Permanent role in Wrexham Hours: 38.75 - 8:45am -5:15pm or 9am-5.30pm Additional benefits: Salary Enhancements with length of service 31 days holiday (including bank holidays). Life Assurance. Enhanced pension (5% employer contributions) Free parking. Full training provided. Working in the friendliest team The Role: An exciting opportunity has arisen for an experienced and ambitious Management Accountant to join a successful and growing manufacturing business based in Wrexham. This role is ideal for a finance professional who enjoys combining strong technical accounting expertise with commercial insight to support business performance and strategic decision-making. Working closely with operational and commercial teams, you will play a key role in delivering high-quality financial reporting, budgeting, forecasting and business partnering support across the organisation. Responsibilities of the Management Accountant Preparation of monthly management accounts and supporting reports. Delivering detailed financial analysis and commentary on business performance. Producing variance analysis against budget, forecast and prior year results. Supporting annual budgeting and rolling forecast processes. Maintaining balance sheet reconciliations, accruals, prepayments and journals. Assisting with statutory reporting and external audit requirements. Partnering with operational and commercial stakeholders to improve financial performance. Supporting cost control initiatives, inventory analysis and working capital management. Identifying opportunities to enhance financial processes, controls and reporting. Contributing to finance transformation and systems improvement projects. Supporting and mentoring junior finance team members where appropriate. Requirements of the Management Accountant AAT Level 4 qualified, currently studying towards, part-qualified, or fully qualified ACCA, CIMA, ACA, or an equivalent professional accounting qualification. Proven experience in a Management Accountant or similar finance role. Strong technical knowledge of management accounting, financial reporting and financial controls. Advanced Excel skills, with the ability to analyse, interpret and present financial data effectively. A proactive and analytical mindset with strong problem-solving capabilities. Excellent organisational skills and the ability to prioritise workload in a fast-paced environment. Strong communication and relationship-building skills, with the confidence to work effectively with stakeholders across the business. The ability to provide commercial insight and support informed business decision-making. Additional skills/job titles: Management Accountant, Assistant Management Accountant. Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01

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