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Commercial Business ManagerSalary: £65,000Location: West LondonWorking Pattern: Fully Office BasedContract Type: PermanentThe OpportunityAn exciting opportunity has arisen for an experienced Commercial Business Manager to join a growing lending team in West London.This role is focused on the origination and execution of Commercial Real Estate (CRE) and Development Finance transactions, whilst building and maintaining strong relationships with brokers, introducers, professional services firms and clients. The successful candidate will play a key role in driving new business, managing deal pipelines and supporting the end-to-end lending process.Key ResponsibilitiesOriginate Commercial Real Estate lending opportunities up to £20 million and Development Finance transactions up to £10 million.Build and develop strong relationships with brokers, accountants, solicitors, valuers and other professional introducers to generate new business opportunities.Assess and review lending proposals, providing clear recommendations and rationale for approval or decline.Prepare and present lending opportunities to internal stakeholders and credit committees.Support the underwriting process by working closely with Credit teams throughout the transaction lifecycle.Conduct initial due diligence, risk assessment and site visits where required.Manage and maintain a robust pipeline of lending opportunities, ensuring deals progress efficiently through to completion.Monitor market trends, sector developments and emerging risks, identifying opportunities for business growth.Liaise with solicitors, valuers and other external stakeholders to facilitate successful transaction execution.Work closely with Credit Administration and operational teams to ensure a seamless client experience from approval through to drawdown and post-completion.Support the development and delivery of lending and credit training across the business.Present new and existing lending products to Risk Committees and senior management forums.Ensure all lending activities comply with regulatory requirements, Treating Customers Fairly (TCF) principles and internal lending policies.Skills & ExperienceProven experience within Commercial Real Estate lending, Commercial Banking, Property Finance or Development Finance.Previous experience assessing, underwriting or originating commercial lending transactions.Strong understanding of the UK lending market and regulatory environment.Established network of brokers, introducers and professional contacts within the property and lending sectors.Strong credit analysis and risk assessment capabilities.Experience presenting lending proposals to credit committees and senior stakeholders.Excellent relationship management and business development skills.Strong organisational skills with the ability to manage multiple transactions simultaneously.Proficient in Microsoft Office applications.What's on OfferSalary of £65,000Opportunity to manage and develop a strong introducer networkExposure to high-value Commercial Real Estate and Development Finance transactionsCollaborative and professional working environmentGenuine opportunity to contribute to business growth and lending strategyIf you have a strong background in commercial lending, property finance or relationship management and are looking for your next challenge, we'd love to hear from you.TPBN1_UKTJ

Relationship Manager - Commercial & SME Banking Location: South London (Fully Office-Based) Salary: £45,000-£50,000 per annum About the Role We are seeking an experienced Relationship Manager to join our Branch Banking team. This role focuses on driving profitable growth by providing high-quality relationship management to Commercial and SME clients. You will own a designated portfolio, manage credit needs, identify new opportunities, and ensure exceptional customer outcomes. This is a key position for an ambitious banking professional who can balance portfolio growth with robust risk awareness, early warning identification, and strong adherence to regulatory standards. Key Responsibilities Customer & Portfolio Management Manage and grow a portfolio of Commercial/SME clients. Conduct regular customer meetings, networking, and business development activities. Ensure all customer interactions follow TCF (Treating Customers Fairly) guidelines. Handle targeted account opening volumes and refer clients for Trade, FX, or Islamic banking products where appropriate. Commercial Growth Achieve asset and deposit growth targets for the branch. Prepare and negotiate customer credit proposals. Submit credit papers and account-opening documents to internal approval teams. Support the disbursement of lending in line with business objectives. Control & Compliance Manage credit renewals in accordance with policy and deadlines. Monitor compliance-related transactions and ensure Enhanced Due Diligence (EDD) is completed. Track excesses and Key Risk Indicators across all key accounts. Ensure branch SLAs are achieved for account opening and ongoing servicing. Team & Branch Support Coach and support junior RMs/RSOs to achieve KPI expectations. Assist in preparing MI, meeting materials, presentations, and business development reporting. Contribute to branch-related projects, planning, data analysis, and championing operational initiatives. Provide support to interns and new joiners where required. Regulatory Conduct Adhere to the FCA and PRA Conduct Rules at all times, demonstrating integrity, skill, diligence, and commitment to delivering good customer outcomes. Maintain compliance with the Certification Regime, conduct risk standards, and internal policy frameworks. Experience & Requirements Minimum 5 years' experience in a Relationship Manager role within the banking sector (Commercial/SME preferred). Strong understanding of credit processes, risk management, and commercial banking products. Evidence of ongoing CPD and professional qualifications (or commitment to obtaining them). Demonstrated competence in: Relationship management & customer service Financial analysis & credit understanding Regulatory knowledge Staff development & coaching Excellent presentation, communication, and negotiation skills. Confident, proactive, and capable of managing a busy diary and diverse workload. What We Offer Competitive salary of £45,000-£50,000 Professional development and ongoing certification support A collaborative, office-based working environment in South London The opportunity to influence branch commercial performance and build strong corporate relationships If you are a driven Relationship Manager with strong commercial expertise and a passion for exceptional client service, we'd love to hear from you. Apply today

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:As the Accounting and Controls Manager for the Europe business unit, you will lead and manage various aspects of the monthly and quarterly accounting close processes, both the statutory (IFRS) legal reporting and the US GAAP reporting requirements of our legal and management entities. In this role, you will also lead the implementation, monitoring and maintenance of effective internal controls within the organization, manage the external audit and support management reporting and analysis for the Europe business unit of The Clorox Company. This role is a strong operational accounting and reporting role. This position reports to AMEA Regional Controller with a dotted reporting to Europe Finance Director. This position has three direct reports.In this role, you will:Maintain timely and accurate recording of all accounting transactions for the Europe legal entities. Ensure compliance with local tax laws and regulationsLead the month-end financial closing in NetSuite for the Europe business unitManage the recording of accounting entries and accruals to ensure accurate recording of financial information in accordance with UK and US GAAP.Develop and maintain financial policies and procedures in line with Corporate policies and best practice to minimize the risk of fraud or insufficient controlsWork closely with Customer Service team on the seamless execution of the Order to Cash process. In particular, ensure that all Key Accounts financial deductions and cash applications are processed in a timely and accurate basisManage the preparation of all government and regulatory reporting - VAT returns, EC and IntraStat returns, HMRC and customs returnsWork closely with the global Tax team on all tax matters including UK tax strategy, intercompany transfer pricing, VAT and Customs reporting, Corporation taxTransfer Pricing – work closely with global Tax team on maintaining transfer pricing in line with the global Tax policies including annual reconciliationsBanking and Credit Card management – administrative lead on all banking activities including user setup and maintenance, bank transfers, intercompany payments, and credit card applicationsAdministrative control and management of Concur expense reporting and invoice processing systemsFX maintenance. Ensuring correct month rates recorded in NetSuite ERP and Anaplan reporting systems. Ensure financial systems reconciliations are performed accurately and timely on a monthly basisCreate and present financial reporting to support the Europe Leadership Team in the financial management of the legal entity and Europe PMUOwn the execution and sign-off of the monthly and quarterly close and SAP S4 / Central Finance consolidation processes for UK and US GAAP reporting.Work with Finance colleagues on understanding the brand goals and aspirations of all budgets and forecastsProvide insights and explanations on the key drivers of variance for financial analyticsManage the management cross charges and quarterly/annual legal intercompany cross charges (AMEA HQ management region and HK)Own and manage the cash flow forecasting working with the Europe Finance Director. Ensure legal entity is adequately funded and work with Intercompany partners and Corporate Treasury on the payments between legal entitiesManages the external audit and statutory accounting processes for our UK legal entityLead the coordination and execution of the annual external auditCoordinate the audit process to ensure auditor requests are addressed quickly and accurately to ensure an efficient and speedy audit processWork with external tax advisors to ensure accurate tax compliance and input to Statutory AuditDevelop plans to address any audit findingsManage Company Secretarial responsibilitiesEnsures best practice internal controls within the Europe business unitLead the implementation, monitoring and maintenance of internal controls within the organization working with cross-functional teams and external consultants. Continue to strengthen controls around record-to-report, procure-to-pay, and order-to-cash processesMonitor and resolve identified gaps in internal controls and Clorox policiesPeople Management – 3 direct reportsManage the work of the Senior Financial Accountant, Accounts Assistant and Accounting Analyst ensuring that work and deliverables are completed timely and with high qualityProvide coaching, training and development to staff and facilitate the creation of an environment where all employees are engaged and inspired to excelWhat we look for:Years and Type of Experience:Minimum of 8 years of experience in finance and/or accounting and at least 2 years in the role of Accounting or Finance Manager.Minimum of 3 years managing all aspects of a team of professionalsSolid understanding of UK GAAP and IFRSUS GAAP experience preferred but not requiredStrong understanding of internal controls and experience in internal control improvementGlobal multinational FMCG experience is preferredeCommerce (e.g. Amazon) and online trade experience is preferredCompany Secretary experience preferredSkills and AbilitiesStrong knowledge in financial systems lead such Netsuite ERP and Concur (Expenses and Invoicing) system or similar ERPExperience in external and government reporting – HMRC (UK Revenue); EU; Customs and Excise, Corporation Tax, VATExperience in foreign currency accounting and reportingExperience in multinational business and cross-boarder intercompany transactions is highly desirableExcellent interpersonal skills with ability to independently prioritize, promote a team environment, work in a cross functional environment with the ability to influence other functional areas and form solid relationships with other teams and work groups. Superior communication skills with the ability to present financial concepts and results to senior management and non finance audiencesFlexibility to respond quickly and professionally to multiple requests while adhering to strict reporting deadlinesCoach, train and develop direct reportsProven leadership and project management skills with solution-oriented mindset.Education Level/Degree:Fully Qualified Accountant (CA, ACCA, CIMA or International Equivalent)Workplace type:Hybrid - 3 Days On-site, 2 Days WFHOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.Benefits we offer to help you be well and thrive:Competitive compensationGenerous 401(k) program in the US and similar programs in internationalHealth benefits and programs that support both your physical and mental well-beingFlexible work environment, depending on your roleMeaningful opportunities to keep learning and growingHalf-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.SummaryLocation: Richmond, United KingdomType: Full time

IT Project Manager - Harrow (Hybrid - 4 days a week) \n \n 📍 Harrow / Hybrid \n 📅 12-month FTC \n \n We’re partnering with a leading global bank looking for an experienced Project Manager to lead the end-to-end implementation of a new mobile and web-based business banking platform. \n You’ll take ownership of the delivery of Temenos Digital, integrating it with the bank’s existing Finacle core banking platform, through to customer rollout and BAU. \n \n They’re looking for someone with: \n\n • Digital or mobile banking implementation experience\n, • Core banking integration experience\n, • Strong vendor & systems integrator management\n, • Experience delivering within a regulated banking environment\n, • Temenos Digital and/or Finacle experience highly desirable\n\n \n A great opportunity to take ownership of a major digital banking transformation programme. \n Please message me if you’re interested or know someone suitable. \n

Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual. This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management. \n \n The Relationship Support Officer (RSO) is responsible for supporting the Relationship & Branch Manager in delivering a high standard of customer service, client onboarding, AML/KYC compliance, branch operations and administrative support activities. \n \n The role acts as a key point of contact for customers and assists with account opening, customer due diligence, ongoing KYC reviews, locker operations, cash handling activities, account maintenance and various operational processes. The RSO will liaise with internal departments to ensure customer requests are processed efficiently and in accordance with regulatory and Bank requirements. The role also provides administrative support to the Relationship & Branch Manager in relation to credit processing activities, including documentation gathering, system uploads, tracking approvals and maintaining records. \n \n The bank is located in Tooting and would require you onsite 5 days per week. The role is a strict 9am - 5pm (so no long hours required). \n \n Relationship & Customer Support \n Act as a first point of contact for customer enquiries through telephone, email and face-to-face interactions. \n Deliver excellent customer service and ensure timely resolution of client requests. \n Support the Relationship & Branch Manager with customer meetings, follow-up actions and correspondence. \n \n Branch Operations & KYC / AML Processing \n Process cash deposits and withdrawals in accordance with Bank procedures. \n Assist with operational controls to ensure compliance with internal policies and procedures. \n Process new onboarding request and perform AML & KYC requirements for new as well as existing clients. \n \n Locker Operations \n Administer locker opening, renewals, closures and customer access procedures. \n Ensure locker operations are conducted in accordance with Bank policies and procedures. \n \n Credit Administration Support \n Assist the Relationship & Branch Manager with credit administration activities. \n Upload customer and facility information onto the Bank's systems. \n Coordinate with Credit Administration, Operations and other internal teams regarding documentation requirements. \n \n Management Information & Reporting \n Assist in preparing various branch MIS reports and management information submissions. \n Produce periodic reports as required by management. \n \n Compensation \n The role offers a generous starting base of £35,000 plus banking benefits and a yearly bonus with yearly salary reviews. Your first year you should earn approx £42,000 - £45,000 total compensation.

JOB ROLE \n To lead the end-to-end delivery of a new mobile and web-based business banking channel, including the implementation of Temenos Digital integrated with the existing Finacle core banking platform. \n The postholder will be accountable for the integrated delivery plan and critical path, project budget, relationships with software vendors and the systems integrator, regulatory and customer-outcome assurance, phased customer rollout, and transition to business-as-usual support. \n This is a fixed-term contract role for an initial period of 12 months. \n KEY RESPONSIBILITIES \n Delivery & Planning \n\n • Own and maintain the integrated delivery plan across Temenos, Group IT, Finacle, the systems integrator, and internal workstreams, actively managing the critical path.\n, • Identify and proactively manage external dependencies that cannot be escalated, including Apple App Store and Google Play review cycles, ensuring appropriate contingency is built into the critical path.\n, • Establish clear stage gates and defined entry and exit criteria covering design, build, integration testing, SIT, UAT, security testing, pilot, phased rollout, full release, and hypercare.\n, • Own the RAID log, ensuring risks are quantified, actively managed, and escalated appropriately rather than simply recorded.\n, • Take overall ownership of the end-to-end integration between Temenos Digital and Finacle.\n, • Define integration test coverage collaboratively with both vendors, establishing clear ownership for defect triage and agreed resolution service levels.\n\n Vendor, Systems Integrator & Commercial Management \n\n • Act as the principal delivery counterpart to Temenos, Group IT, and the systems integrator.\n, • Hold suppliers accountable for contracted deliverables, acceptance criteria, service credits, and change-control processes.\n, • Challenge scope creep and ensure any additional requirements or changes are appropriately assessed and commercially agreed.\n, • Maintain a robust evidence base to support the organisation's position in any commercial disputes relating to integration defects or ownership.\n, • Commission, manage, and close out application penetration testing and source-code reviews against defined remediation standards.\n\n Governance & Reporting \n\n • Manage project budgets and resources, including monthly forecasting and reporting of actual expenditure, accruals, committed spend, and forecast-to-complete.\n, • Prepare and present Steering Committee packs and Management Committee/Board updates, including key risks, issues, and adverse developments.\n, • Maintain a comprehensive and auditable project record capable of withstanding internal audit and regulatory or supervisory review.\n, • Ensure the implementation meets Consumer Duty obligations, with particular focus on consumer understanding and support across application journeys, data accuracy and currency, customer communications, and the retirement of the existing channel.\n, • Ensure compliance with Strong Customer Authentication (SCA) requirements and UK GDPR, including completion of a Data Protection Impact Assessment and appropriate governance and handling of device data.\n

JOB ROLE To lead the end-to-end delivery of a new mobile and web-based business banking channel, including the implementation of Temenos Digital integrated with the existing Finacle core banking platform. The postholder will be accountable for the integrated delivery plan and critical path, project budget, relationships with software vendors and the systems integrator, regulatory and customer-outcome assurance, phased customer rollout, and transition to business-as-usual support. This is a fixed-term contract role for an initial period of 12 months. KEY RESPONSIBILITIES Delivery & Planning • Own and maintain the integrated delivery plan across Temenos, Group IT, Finacle, the systems integrator, and internal workstreams, actively managing the critical path., • Identify and proactively manage external dependencies that cannot be escalated, including Apple App Store and Google Play review cycles, ensuring appropriate contingency is built into the critical path., • Establish clear stage gates and defined entry and exit criteria covering design, build, integration testing, SIT, UAT, security testing, pilot, phased rollout, full release, and hypercare., • Own the RAID log, ensuring risks are quantified, actively managed, and escalated appropriately rather than simply recorded., • Take overall ownership of the end-to-end integration between Temenos Digital and Finacle., • Define integration test coverage collaboratively with both vendors, establishing clear ownership for defect triage and agreed resolution service levels. Vendor, Systems Integrator & Commercial Management • Act as the principal delivery counterpart to Temenos, Group IT, and the systems integrator., • Hold suppliers accountable for contracted deliverables, acceptance criteria, service credits, and change-control processes., • Challenge scope creep and ensure any additional requirements or changes are appropriately assessed and commercially agreed., • Maintain a robust evidence base to support the organisation's position in any commercial disputes relating to integration defects or ownership., • Commission, manage, and close out application penetration testing and source-code reviews against defined remediation standards. Governance & Reporting • Manage project budgets and resources, including monthly forecasting and reporting of actual expenditure, accruals, committed spend, and forecast-to-complete., • Prepare and present Steering Committee packs and Management Committee/Board updates, including key risks, issues, and adverse developments., • Maintain a comprehensive and auditable project record capable of withstanding internal audit and regulatory or supervisory review., • Ensure the implementation meets Consumer Duty obligations, with particular focus on consumer understanding and support across application journeys, data accuracy and currency, customer communications, and the retirement of the existing channel., • Ensure compliance with Strong Customer Authentication (SCA) requirements and UK GDPR, including completion of a Data Protection Impact Assessment and appropriate governance and handling of device data.

Project Manager - Business Banking Digital & Mobile Banking Implementation.

Senior Associate - Financial Crime Operations Location Harrow Job Type Full-Time | Permanent The Role We are seeking an experienced Senior Associate - Financial Crime Operations to join our Financial Crime team. This role is responsible for supporting the prevention, detection and investigation of financial crime risks across the Bank, ensuring compliance with UK regulatory requirements and internal policies. You will play a key role in protecting the Bank from money laundering, terrorist financing, sanctions breaches and fraud by conducting high-quality investigations, supporting operational improvements and working collaboratively with internal stakeholders. This is an excellent opportunity for an experienced Financial Crime professional looking to further develop their expertise within a fast-paced and regulated banking environment. Key Responsibilities Transaction MonitoringInvestigate transaction monitoring alerts generated by automated monitoring systems. Analyse customer transactional behaviour to identify unusual or suspicious activity. Determine whether alerts represent genuine financial crime concerns or false positives. Escalate suspicious activity through internal Suspicious Activity Reports (SARs). Complete investigations within agreed service level agreements. Fraud Risk Management Investigate fraud alerts including APP fraud, mule account activity, impersonation and identity theft. Identify emerging fraud trends and recommend control improvements. Support fraud prevention initiatives across the Bank. Customer Due Diligence (CDD/EDD) Review complex customer onboarding cases and Enhanced Due Diligence documentation. Assess high-risk customers and complex ownership structures.Verify Ultimate Beneficial Owners (UBOs), directors, trustees and authorised signatories. Ensure customer records remain compliant with AML and sanctions requirements. Financial Crime Investigations Conduct investigations into potential money laundering, terrorist financing, sanctions breaches and fraud.Liaise with business areas to obtain supporting evidence. Maintain accurate investigation records and audit trails. Produce clear investigation reports with recommendations. nancial Crime Systems Support the optimisation of transaction monitoring and sanctions screening systems. Participate in threshold, rule and scenario reviews. Identify opportunities to improve system effectiveness and reduce false positives. Assist with User Acceptance Testing (UAT) for system enhancements. Regulatory Compliance Maintain knowledge of FCA, JMLSG, OFSI, HM Treasury and relevant UK regulatory requirements. Support implementation of regulatory changes affecting Financial Crime Operations. Ensure adherence to internal policies, procedures and risk appetite.Fi Skills & Experience We're looking for candidates who have:Previous experience within Financial Crime Operations in a banking or financial services environment.Strong knowledge of AML, CTF, sanctions, fraud prevention and financial crime investigations.Experience conducting transaction monitoring investigations and sanctions screening.Knowledge of SAR preparation and escalation processes.Experience reviewing CDD, EDD, PEPs and UBO structures. Understanding of UK financial crime regulations including FCA requirements, POCA, JMLSG guidance, OFSI and HM Treasury sanctions.Excellent analytical and investigative skills with strong attention to detail.Ability to prioritise workloads and meet regulatory deadlines.Strong communication and stakeholder management skills.Experience mentoring colleagues or supporting team development would be advantageous

GENERAL MANAGER PUB Position: General Manager Location: London / Greater London Employment: Full-Time Salary: Competitive dependent on venue and experience ROLE OVERVIEW We are looking for an experienced, commercially focused and passionate General Manager to take full ownership of one of our busy pub venues. This is a hands-on leadership role with responsibility for the complete day-to-day operation of the business, including sales, profitability, people, customer experience, licensing, stock, labour control and operational standards. We are looking for someone who treats the venue as their own business driving sales, developing their team, maintaining excellent standards and constantly looking for opportunities to improve performance. KEY RESPONSIBILITIES COMMERCIAL PERFORMANCE & SALES Take full ownership of the financial and operational performance of the venue. Drive weekly sales and identify opportunities to grow the business. Understand the venues local market, customers and competitors. Develop initiatives to increase footfall, frequency of visits and customer spend. Maximise opportunities around sport, entertainment, events and key trading dates. Monitor weekly sales performance against targets and previous periods. Understand and manage controllable costs. Deliver agreed labour, stock and profitability targets. Take action quickly when performance falls below expectations. PEOPLE & LEADERSHIP Recruit, train, motivate and retain a strong venue team. Lead from the front and maintain a visible management presence. Create clear expectations and accountability throughout the team. Produce effective rotas based on forecast sales and business requirements. Control labour costs without compromising service or operational standards. Conduct team inductions, training, reviews and performance management. Develop Assistant Managers and future leaders within the business. Deal professionally and consistently with performance, conduct and attendance issues. Create a positive working environment where employees understand what is expected of them. CUSTOMER EXPERIENCE Ensure customers receive consistently excellent service. Maintain a welcoming, safe and professional environment. Deal with customer feedback and complaints quickly and appropriately. Develop strong relationships with regular customers and the local community. Maintain a strong management presence during peak trading periods. STOCK & FINANCIAL CONTROL Take responsibility for stock management and stock results. Ensure deliveries, transfers, wastage and stock movements are correctly controlled. Investigate stock discrepancies and implement corrective action. Maintain strong cash-handling and banking procedures. Monitor discounts, refunds, voids and other till activity. Protect the business against unnecessary loss, waste and theft. Understand weekly financial performance and take action to improve results. STANDARDS & COMPLIANCE Maintain exceptional front-of-house, back-of-house, cellar and external standards. Ensure opening and closing procedures are consistently completed. Maintain excellent cellar management and product quality. Ensure all food safety, health & safety and fire safety requirements are followed. Ensure the venue operates in accordance with its Premises Licence. Maintain Challenge 25 and responsible alcohol retailing procedures. Ensure required checks, records and compliance documentation are completed accurately. Identify maintenance issues and ensure they are reported and followed through. MARKETING & BUSINESS DEVELOPMENT Actively promote the venue within the local community. Maintain an engaging and consistent social media presence. Promote live sport, entertainment, food, drinks and events effectively. Develop relationships with local businesses, residents and community organisations. Identify opportunities for private bookings, parties, functions and group reservations. Work with senior management to develop the venues longer-term business plan. WHAT WERE LOOKING FOR The successful candidate should demonstrate: Previous General Manager, Deputy Manager or senior pub management experience. Strong leadership and people-management skills. A proven ability to drive sales and improve business performance. Strong commercial awareness. Understanding of labour %, stock %, margins and controllable costs. Excellent operational standards. Strong communication and organisational skills. Confidence managing a busy late-night and/or high-volume operation where applicable. Ability to recruit, develop and retain a strong team. A proactive approach to problem solving. Flexibility to work evenings, weekends and key trading periods. A Personal Licence is desirable, or the successful candidate must be willing and eligible to obtain one. THE PERSON Were looking for more than someone who can simply run shifts. We want a General Manager who is prepared to take ownership of the business . You should be commercially ambitious, passionate about hospitality and comfortable being accountable for results. You will understand that great pubs are built through strong teams, excellent standards, consistent customer service and active involvement in the local community. You should constantly be asking: How can we improve? How can we increase sales? How can we improve the customer experience? How can we develop our people? KEY MEASURES OF SUCCESS Performance will be measured across areas including: Sales growth Labour performance Stock results Profitability and cost control Customer feedback Operational and compliance standards Team recruitment and retention Staff development Local marketing and social media activity Events and entertainment performance Overall venue presentation WHAT WE OFFER Competitive salary and package dependent on venue and experience. Opportunity to manage an established pub business. Support from an experienced senior operations team. Training and development. Genuine opportunities for career progression. The opportunity to make a real impact on the direction and performance of your venue. PEOPLE STANDARDS FUN Our General Managers are at the heart of our businesses. We want leaders who develop great teams, maintain excellent standards and create pubs that customers genuinely enjoy visiting. TPBN1_UKCT