Restaurant Manager
1 day ago
Chelsea
About KX Life KX is a pioneering private health, fitness and wellness destination in the heart of Chelsea, founded in 2002 with a vision to bring together luxury, expert fitness, nutrition and holistic wellbeing. Today, KX offers an exceptional and highly personalised experience to its members, combining world-class training, wellness, spa, nutrition and hospitality within an exclusive environment. With a strong heritage and an ambitious vision for the future, KX continues to evolve as a leading luxury wellness brand, with exciting growth plans in London and internationally. Joining KX offers the opportunity to be part of a distinctive and growing business where excellence, discretion, personal service and the wellbeing of our members are at the heart of everything we do. Scope and Purpose: At KX Gym & Members Club, we are passionate about delivering exceptional food, beverage and service experiences for our members and guests. We are seeking a driven and inspiring Restaurant Manager to lead and develop our team, with a strong focus on member engagement, staff training, leadership and mentoring. With the restaurant and club entering an exciting period of extensive refurbishment and extension, the successful candidate will play a key role in shaping the new spaces, service concepts and operational standards, helping to define the future member experience at KX. OUR VISION AND VALUES Our Vision: To be recognised as one of the worlds leading luxury health, fitness and wellness destinations, creating exceptional experiences that inspire our members to live better. The KX Experience: Our people, expertise and passion come together to create highly personalised experiences, where excellence, discretion and genuine care are at the heart of everything we do. Our Values: Our values shape the way we work, lead and engage with our members and each other, guiding us to deliver the highest standards every day. MAIN RESPONSIBILITIES Oversee day-to-day restaurant operations including breakfast, lunch, and dinner, seven days a week Hire, train, and supervise the team, fostering continuous development and excellence Work closely with the kitchen team and Head Chef to ensure seamless collaboration. Consistently innovate and drive creativity in the restaurants service and guest experience Lead the team in a strong focus on wines and beverage sales, implementing effective upselling techniques Provide regular upselling and service training to the team to enhance guest satisfaction and increase revenue Establish and drive new standards of service quality and operational efficiency Ensure excellent guest service and satisfaction, handling complaints professionally and promptly Monitor compliance with health, safety, and hygiene regulations Implement strategies to increase revenue and profitability through creative and effective sales initiatives together with the Restaurant Supervisor team Qualifications Proven experience as a Restaurant Manager or similar role Strong leadership and team-building skills Excellent communication and customer service abilities Knowledge of restaurant software systems (POS, scheduling, inventory) Strong organizational and problem-solving skills Availability to work evenings, mornings, weekends, and bank holidays as needed TPBN1_UKCT