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TPS Sales ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.About the Role What will you be doing?As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targetsContinually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are metWith the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be metMaintain own product knowledge and awareness of competitor activityConduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where requiredWith the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewardsProvide and maintain an excellent level of service to customers via the teamWith the Centre management team, monitor delivery schedules to help maintain and improve service levelsConduct business with the highest level of integrity and professionalismEnsure the proper and accurate use of all business systems throughout the teamEnsure compliance with business standards and processes, financial, legal, warranty and ethical guidelinesRequirements What are we looking for?A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales ExecutivesPassionate about providing a great customer service experienceA confident and capable communicator who can build strong relationships with all key stakeholders and clientsHigh degree of IT literacy and a proficient user of MS OfficeSales focussedResults orientatedA passion or interest in the automotive industry or providing great customer serviceTPBN1_UKTJ

Customer Service Advisor Repair Centre Exeter EX2 | 45 hrs per week | Up to £33,000 per annum (Inc Saturday Rota) Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity. Why join the Motofix family? Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver. Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business. What We Offer Excellent salary Saturday Rota Payments (1:3) 30 days annual leave (Inclusive bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As a Customer Service Advisor, you will be the public face of Motofix, ensuring every customer receives a seamless and positive experience throughout their repair journey. You will provide friendly and professional support, ensuring customer satisfaction while maintaining efficient administrative processes. This role requires initiative, attention to detail, and the ability to provide outstanding customer service in a fast-paced environment. Key Responsibilities Customer Engagement – Provide a professional and welcoming ‘meet and greet’ service to customers. Booking & Scheduling – Schedule vehicle repair bookings, ensuring smooth workflow management. Guiding Customers – Assist customers through the repair claims process, providing clear and reassuring guidance. System Updates – Maintain accurate records in repair management systems to track progress and customer interactions. Payment Processing – Handle insurance excess payments, ensuring transactions are processed correctly. Telephone & Digital Enquiries – Respond promptly to customer queries via phone, email, and other communication channels. Upselling – Identify opportunities to upsell additional services, enhancing customer value and business revenue. About You You have a positive and outgoing personality, with a passion for customer service and a commitment to delivering excellence. You are confident in dealing with people at all levels and take pride in ensuring every customer has an exceptional experience. You are detail-oriented, proactive, and eager to learn, always looking for ways to improve processes and service delivery. What We Look For Someone who can make customers smile and ensure they feel valued. Ability to multi-task, plan, and organise effectively in a dynamic environment. Strong verbal and written communication skills with the ability to engage customers and colleagues. Confident user of Microsoft Office packages and repair management systems. Ability to identify opportunities for additional services that benefit customers. Capable of working independently and collaboratively, supporting colleagues to achieve shared goals. Minimum of 3 years' experience in a customer-facing role. * Required to support customer and vehicle movements as needed. Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days. Please check out our website for our privacy and wellbeing policies

TPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.About the Role What will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPIs and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPIs, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations ManualRequirements What are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industryTPBN1_UKTJ

We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco‑integrity. Trusted by Premium Brands: Approved by some of the world's most prestigious automotive manufacturers, including Mercedes‑Benz, Audi, BMW, and Jagu

TPS Warehouse Operative Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers Perform quality checks on stock deliveries Identify and place inbound parts into the correct locations (stock items, customer orders etc.) Pick customer orders quickly and accurately to make ready for dispatch Adhere to First In, First Out (FIFO)stock control management processes Maintain stock securely and in good condition Assist the Warehouse Manager with regular perpetual stock checks Ensure faster moving parts are located in a convenient location to improve picking efficiency Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly Adhere to health and safety regulations at all times (particularly manual handling practices) Follow and comply with established business processes and guidelines (including warranty) Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly Utilise and update all systems effectively to carry out allotted tasks Requirements What are we looking for? Experience in a parts or distribution operation involving inventory control, goods inwards and order picking Passionate about the automotive industry Proven experience of providing great customer service Demonstrate a positive ‘can-do’ attitude and an honest disposition Able to lift and carry heavy items Computer literate – able to use appropriate systems and software (e.g. Excel) Ability to work in a small team, as well using own initiative Ability to record information accurately and legibly A methodical approach and with great attention to detail Good communication skills – verbal and written

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Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair.A competitive base salary of £40,178, with on-target earnings of up to £52,000 A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities 40 hours per week,