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Job Description ISCAR, a dynamic and innovative cutting tool company, has an immediate opening for a Network Administrator to join our team at our corporate office in Arlington, TX. Responsible for designing, evaluating, installing, and configuring physical and virtual servers, storage networks, networks, operating systems, software, security and communication systems, user devices such as PCs, printer, telephones. KEY RESPONSIBILITIES AND DUTIES • Maintain and manage servers, networks, storage networks, security system and all other IT systems., • Research and recommend items as needed., • Oversee daily operations, monitor for issues, trouble shoot and correct issues., • Provide user support., • Manage user accounts. JOB REQUIREMENTS: WORK EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES. • Basic web site design and maintenance, • High school diploma or equivalent, computer degree preferred., • Must have ability to communicate effectively, both verbally and in writing., • Diplomacy and ability to function as a member in a team environment., • Ability to work well independently as well as part of a team., • Must have ability to work with patience and courtesy in customer relations., • Experience and a strong working knowledge of Microsoft operating systems, Linux, VMware, SQL server, M365/Entra, AD, networking, and other IT systems. Visit us www.iscarmetals.com BENEFITS WE OFFER • Competitive Salary, • Health, Dental and Vision plan, • 401K Retirement Plan, • Paid Vacation, Holiday and Sick time, • Life and Disability InsuranceCompany DescriptionABOUT ISCAR USA ISCAR is a leader in advanced metal cutting solutions, helping American manufacturers achieve greater efficiency, precision, and profitability. As part of the global ISCAR network, we combine world-class innovation with local expertise to deliver cutting tools that redefine performance on the shop floor. Our passion is helping customers do more with less — less cycle time, less waste, and less cost per part. Through continuous research and development, ISCAR offers cutting-edge indexable carbide inserts, end mills, drills and tooling systems designed to push the limits of CNC machining. Every product reflects our commitment to smart tool geometry, stronger, more wear resistant materials, and intelligent design — enabling manufacturers to run faster, cut longer, and finish precisely. Beyond the tools, ISCAR brings true partnership. Our technical teams work side-by-side with customers to optimize toolpaths, improve productivity, and reduce overall machining costs. Whether it’s aerospace, automotive, energy, or general manufacturing, our focus is on delivering measurable results — not just components, but complete machining solutions. At ISCAR, innovation isn’t just a word — it’s how we help American industry stay competitive in a fast-moving world. We’re proud to be the trusted partner behind the tools that keep production strong, efficient, and ready for the challenges of tomorrow. ISCAR promotes creative thinking and productive teamwork to achieve its business objectives within today’s competitive marketplace. Come join our team, where innovation never stops, and job satisfaction is our goal. Iscar provides a full compensation package. ISCAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, gender, sexual orientation, gender identity, religion, national origin, protected veteran status, disability, genetic information, or any other characteristic protected by law.ABOUT ISCAR USA\r\nISCAR is a leader in advanced metal cutting solutions, helping American manufacturers achieve greater efficiency, precision, and profitability. As part of the global ISCAR network, we combine world-class innovation with local expertise to deliver cutting tools that redefine performance on the shop floor.\r\n\r\nOur passion is helping customers do more with less — less cycle time, less waste, and less cost per part. Through continuous research and development, ISCAR offers cutting-edge indexable carbide inserts, end mills, drills and tooling systems designed to push the limits of CNC machining. Every product reflects our commitment to smart tool geometry, stronger, more wear resistant materials, and intelligent design — enabling manufacturers to run faster, cut longer, and finish precisely.\r\n\r\nBeyond the tools, ISCAR brings true partnership. Our technical teams work side-by-side with customers to optimize toolpaths, improve productivity, and reduce overall machining costs. Whether it’s aerospace, automotive, energy, or general manufacturing, our focus is on delivering measurable results — not just components, but complete machining solutions.\r\n\r\nAt ISCAR, innovation isn’t just a word — it’s how we help American industry stay competitive in a fast-moving world. We’re proud to be the trusted partner behind the tools that keep production strong, efficient, and ready for the challenges of tomorrow.\r\n\r\nISCAR promotes creative thinking and productive teamwork to achieve its business objectives within today’s competitive marketplace. Come join our team, where innovation never stops, and job satisfaction is our goal. Iscar provides a full compensation package.\r\n\r\nISCAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, gender, sexual orientation, gender identity, religion, national origin, protected veteran status, disability, genetic information, or any other characteristic protected by law.

Job Description Payroll Manager Job Description Overview We believe work should be more than just a job — it should be an opportunity to build a meaningful future. As part of an employee-owned organization, every team member plays a role in the company’s success and shares in the value created through teamwork, accountability, and continuous improvement. The Payroll Manager is responsible for leading payroll operations, ensuring accurate and timely payroll processing, maintaining compliance with applicable regulations, and improving payroll systems and processes. This role serves as the payroll subject matter expert and partners closely with Human Resources, Accounting, Operations, and leadership to support compensation programs, benefits administration, employee data accuracy, and the overall employee experience. This position requires a strong payroll leader with experience in multi-location payroll, certified payroll, payroll compliance, reporting, audits, and team development. Key Responsibilities Payroll Leadership & Administration • Manage payroll staff and oversee full-cycle payroll processing for multiple locations., • Ensure timely and accurate processing of regular payroll, bonuses, commissions, incentives, reimbursements, deductions, and other compensation-related payments., • Review payroll data, reconciliations, adjustments, and approvals prior to final processing., • Establish, maintain, and improve payroll policies, procedures, workflows, and internal controls., • Serve as the primary escalation point for payroll-related questions, issues, and resolution., • Ensure payroll operations align with company policies, quality standards, and internal procedures., • Attend required internal meetings and actively support company-wide initiatives. Compliance & Risk Management • Ensure compliance with federal, state, and local wage and hour laws., • Oversee payroll tax compliance, reporting, reconciliations, and related filings., • Manage wage garnishments, child support orders, tax levies, and other payroll deductions., • Maintain accurate, confidential, and audit-ready payroll records and documentation., • Monitor regulatory changes and implement updates to payroll processes as needed., • Support internal controls and risk management related to payroll processing and reporting. Certified Payroll & Government Reporting • Oversee the preparation, review, and submission of certified payroll reports., • Ensure compliance with prevailing wage requirements and government contract reporting obligations., • Partner with Operations, Project Management, and Accounting teams to gather and verify required payroll information., • Manage payroll-related reporting tied to contractual, state, federal, or project-specific requirements. Compensation Support • Support compensation administration, including salary changes, incentives, bonuses, and compensation analysis., • Partner with HR leadership to ensure payroll accuracy related to new hires, promotions, transfers, terminations, leaves, and compensation changes., • Assist with annual compensation planning, budgeting, forecasting, and workforce planning., • Support initiatives that enhance the employee experience and improve payroll service delivery. Systems, Reporting & Analytics • Serve as the administrator and subject matter expert for payroll and HRIS systems., • Lead payroll system improvements, automation efforts, and process optimization initiatives., • Develop and maintain payroll reports, dashboards, and workforce analytics., • Analyze payroll trends, labor costs, overtime, headcount changes, and other workforce metrics., • Support internal and external audits by providing accurate reporting and documentation., • Maintain data integrity across payroll, HRIS, timekeeping, and accounting systems. Leadership & Team Development • Supervise, coach, and develop payroll team members., • Establish performance expectations and provide ongoing feedback and training., • Promote a culture of accuracy, accountability, confidentiality, customer service, and continuous improvement., • Collaborate cross-functionally with HR, Accounting, Operations, and leadership to resolve issues and improve payroll processes. Qualifications Required • Minimum of 15 years of progressive payroll experience., • Minimum of 3 years of payroll leadership or supervisory experience., • Experience managing payroll operations in a multi-location environment., • Extensive experience with certified payroll reporting., • Strong knowledge of wage and hour laws, payroll tax requirements, and payroll compliance., • Advanced proficiency with payroll systems and Microsoft Excel., • Strong analytical, organizational, and problem-solving skills., • High level of accuracy, attention to detail, and follow-through., • Ability to maintain confidentiality and exercise sound judgment., • Excellent interpersonal, communication, and customer service skills., • Ability to understand and follow company policies, procedures, and applicable laws. Preferred • Experience with Paycom., • Certified Payroll Professional (CPP) designation., • Experience supporting employee-owned or ESOP organizations., • Bachelor’s degree in Human Resources, Accounting, Business Administration, or related field., • Experience supporting compensation and benefits administration. Education Requirements • High School Diploma or GED with related office or payroll experience; or, • Associate degree from an accredited college with relevant work experience; or, • Equivalent combination of education, training, and experience. Key Skills • Payroll Expertise, • Certified Payroll, • Compliance & Risk Management, • Payroll Tax Reporting, • Leadership & Team Development, • Attention to Detail, • Analytical Thinking, • Process Improvement, • Customer Service, • Collaboration, • Accountability, • Business Acumen, • Communication Skills, • Computer and Payroll System Proficiency\nCompany Description RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth. RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\n\r\nVoted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r\n\r\nRightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.

Job Description We are excited to announce we are expanding and looking to grow our team with a new Solutions Architect! If you are currently an experienced Infrastructure Engineer, System Admin, or System Engineer and are looking to take the next step in your career this could be the position for you! Position Summary Centre Technologies is looking for an Infrastructure Engineer ready to make the next move into a Solutions Architect position. Our project delivery team develops and implement IT infrastructure solutions that will meet the business needs of our customers. The Solutions Architect’s responsibilities include gathering requirements and solution specifications, assessing the current systems in place to identify areas in need of improvement, and overseeing implementation teams. Working as a Solutions Architect includes working with the sales team to understand the customers’ needs, creating designs to solve those needs, supporting implementation teams for new and existing clients projects, migration and configuration of new hardware and software. An architect should be able to incorporate any updated requirements and needs into the design. Have the ability to explain complex problems to management in layman’s terms with a consultative approach. The successful architect will have experience in roles such as Tier 2/3 support with a passion for working with customers directly, pre-sales engineer, Sr. System Administrator or IT manager supporting 250 – 300 users, or a consultant in delivery at a company where they did both delivery and pre-sales. Centre will need someone with a consultative, and outgoing personality. Who wants to help customers’ businesses run better. Who can lean on prior experience and provide recommendations to clients, with the personality to gain the customer’s trust. Essential Duties and Responsibilities Being an integral part of a team to identify and qualify business opportunities and develop the strategy to resolve technical matters. (Immediate team will consist of a partnership with Sales and IT Consulting) Build deep, consultative technical relationships with your customers, effectively becoming a trusted adviser. Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it. Assessing the business impact that certain technical choices have. Providing updates to stakeholders on product development processes, costs, and budgets. Recommending integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices. Articulating the Enterprise vision on technologies and solutions towards the Client; positions Enterprise as thought leader on key technological developments. Leading prioritization of Customer solution / technical requirements and champions resolution of solution / product gaps internally (also towards Product Groups). Developing individual skill set and expand product knowledge to maximize value and to deliver quality services to our clients. Traveling to Client sites, conferences, and other related events as required. Other duties as assigned are as follows but not limited to guiding and assisting the Project Services teams on maintenance and upgrade of infrastructure including servers, storage, routers, switches, firewalls, remote access systems, and network management systems in accordance with Centre Technologies methodologies as determined by infrastructure architects, support or other dependencies. Education/Experience/Certifications 4+ years in a technical role (Sr. System Administration, Infrastructure, Cloud, etc.) Experience with the Microsoft Stack Office 365 – MCSA Office 365 Microsoft Intune Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Microsoft Active Directory Microsoft Exchange 2010/2013/2016/Office 365 Experience with Meraki & CISCO Virtualization Experience - VMware Technologies & CITRIX Experience managing on-premises and hosted data center environments Experience in Infrastructure and Operations services Experience in Enterprise Cloud Migration and Transformation Intermediate knowledge of Cloud Economics and Optimization Experience with a Managed Cloud service supporting AWS, Microsoft Azure, or Google Cloud Platform Previous experience with managed service providers, operational management, and ongoing continuous improvement preferred Experience with public and private cloud solutions Certifications Types Microsoft Expert level in server, cloud, M365, etc Cisco networking, or similar VMware Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or related field Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position requires occasional after-hours work for overnight patches, upgrades, implementations, etc. Occasional lifting (lift and/or move up to 50 pounds) may be required. Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Occasional local travel required. Powered by JazzHR eOIXArgiXM

Job Description Certified Payroll Administrator – Grand Prairie, TX 75050 (onsite) POSITION SUMMARY: We are seeking a detail-oriented Certified Payroll Specialist to join our team. This role will be responsible for processing and managing payroll operations, ensuring accuracy, compliance, and timely payment for all employees. The Payroll Specialist will work closely with HR and Finance and will report under the Human Resources department. KEY RESPONSIBILITIES: · Process payroll accurately and on schedule using Paycom (or Payom, if applicable). · Input, verify, and maintain payroll data within the payroll system. · Utilize Q360 (internal system) to access and manage relevant employee and compensation data. · Ensure compliance with all federal, state, and local payroll regulations. · Maintain accurate payroll records and documentation. · Collaborate with HR and Finance teams to resolve payroll discrepancies or inquiries. · Support audits and reporting requirements as needed. QUALIFICATIONS: · Previous certified payroll processing experience required. · CPP Certification is highly preferred. · Experience with Paycom (or similar payroll systems) required. · Familiarity with Q360 or similar internal data systems is a plus. · Strong attention to detail and organizational skills. · Ability to handle sensitive and confidential information. · Proficient in Microsoft Office, particularly Excel. This is an excellent opportunity for a dependable and organized payroll professional to join a growing team and contribute to efficient HR operations. \nCompany Description RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth. RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\n\r\nVoted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r\n\r\nRightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.

Job Description At Lone Star Communications, we believe work should be more than a job, it should be an investment in your future. As an employee-owned company, every team member shares our collective success. Job Purpose: The Payroll Manager is responsible for the strategic leadership, administration, compliance, and continuous improvement of all payroll operations for Lone Star Communications. Reporting directly to the Chief Human Resources Officer, this position ensures the accurate and timely processing of payroll while maintaining compliance with all applicable federal, state, and local regulations, including certified payroll requirements. The Payroll Manager partners closely with HR, Accounting, Operations, and leadership to ensure payroll processes support the company's employee-owner culture, compensation programs, benefits administration, and overall employee experience. This role serves as the organization's payroll subject matter expert and provides leadership for payroll governance, process improvements, reporting, audits, and workforce-related compliance initiatives. Duties and Responsibilities · Follow all company processes and procedures in accordance with the LSC Quality Management system to ensure that a quality product is maintained and delivered within the predetermined time and cost · Attending required internal company meetings such as safety, departmental, scheduled daily and weekly meetings. · All employees are required to actively participate in the LSC Safety Program. · Be the forerunner in assuring customer satisfaction by meeting customer’s expectations while containing scope and cost creep. · Other duties as assigned. Payroll Leadership & Administration · Manages payroll staff and oversees all payroll processing activities for multiple locations · Ensure the accurate and timely processing of regular payroll, bonuses, commissions, incentives, reimbursements, and other compensation-related payments. · Establish and maintain payroll policies, procedures, and internal controls. · Review payroll data, reconciliations, and approvals prior to final processing. · Serve as the primary point of escalation for payroll-related issues. Compliance & Risk Management • Ensure compliance with federal, state, and local wage and hour laws., • Oversee payroll tax compliance, reporting, and reconciliation activities., • Manage wage garnishments, child support orders, tax levies, and other payroll deductions., • Maintain audit-ready payroll records and documentation., • Monitor regulatory changes and implement necessary process updates. Certified Payroll & Government Reporting • Oversee the preparation and submission of certified payroll reports., • Ensure compliance with prevailing wage requirements and government contract reporting obligations., • Coordinate reporting requirements with Operations and Project Management teams., • Manage payroll-related reporting associated with contractual, state, or federal requirements. Compensation • Support compensation administration activities including salary adjustments, incentive programs, and compensation analysis., • Partner with HR leadership to ensure payroll accuracy related to promotions, transfers, terminations, and compensation changes., • Assist in annual compensation planning, budgeting, and workforce planning efforts., • Support HR initiatives that improve the employee-owner’s experience. Systems Reporting & Analytics • Serve as administrator and subject matter expert for payroll and HRIS systems., • Lead payroll process automation and continuous improvement initiatives., • Develop and maintain payroll dashboards and management reports., • Analyze payroll trends, labor costs, overtime utilization, and workforce metrics., • Support internal and external audits through accurate reporting and documentation. Leadership & Team Development • Supervise and develop payroll personnel, if applicable., • Establish performance expectations and provide coaching and ongoing development., • Foster a culture of accountability, customer service, accuracy, and continuous improvement. Qualifications Required: · Minimum of 15 years of progressive payroll experience. · Minimum of 3 years of payroll leadership or supervisory experience. · Demonstrated experience managing payroll operations in a multi-location environment · Extensive experience with certified payroll reporting. · Strong knowledge of wage and hour laws and payroll compliance requirements. · Advanced proficiency with payroll systems and Microsoft Excel. · Strong analytical, organizational, and problem-solving skills. · Exceptional attention to detail and commitment to accuracy. · Ability to maintain confidentiality and exercise sound judgment. · Excellent interpersonal and communication skills. Preferred: · Experience with Paycom. · Certified Payroll Professional (CPP) designation. · Experience supporting employee-owned (ESOP) organizations. · Bachelor’s degree in human resources, Accounting, Business Administration, or related field. · Experience supporting compensation and benefits administration. Education Requirements · High School Diploma or GED, with a minimum of 3 years office related experience, OR · Associate degree from an accredited college with 2 years working experience, or on the job training may substitute as equivalent Skills • Payroll Expertise, • Compliance & Risk Management, • Leadership & Team Development, • Attention to Detail, • Analytical Thinking, • Process Improvement, • Customer Service, • Collaboration, • Accountability, • Business Acumen · Language/communication and computer skills required · Understand and adhere to company policies and applicable laws \nCompany Description Lone Star Communications is one of the fastest-growing systems integration and communications technology providers in the United States. We have grown by 300% in the last three years. Our focus on compassion, selflessness, integrity, and customer experience is unparalleled – and has led to numerous awards including Top 100 Places to Work (2016) from the Dallas Morning News. We value A+ Candidates that support a culture that is built on trust, communication, and collaboration. We require strong, self-reliant leadership capable of working a rapidly evolving and growing team environment. All candidates must be focused on providing solutions and are passionate about making a difference for our customers. We are committed to our employees. A+ Candidates will receive competitive salaries and benefits to grow in their position. Lone Star Communications is one of the fastest-growing systems integration and communications technology providers in the United States. We have grown by 300% in the last three years.\r\n\r\nOur focus on compassion, selflessness, integrity, and customer experience is unparalleled – and has led to numerous awards including Top 100 Places to Work (2016) from the Dallas Morning News.\r\n\r\nWe value A+ Candidates that support a culture that is built on trust, communication, and collaboration. We require strong, self-reliant leadership capable of working a rapidly evolving and growing team environment. All candidates must be focused on providing solutions and are passionate about making a difference for our customers.\r\n\r\nWe are committed to our employees. A+ Candidates will receive competitive salaries and benefits to grow in their position.

Job Description ROLE AND PURPOSE: The District Security Corporal is responsible for assisting law enforcement and handling Security related matters at District facilities as outlined in the Texas Penal Code, Texas Education Code, Code of Criminal Procedure, District's Board Policy, Management Guidelines, Departmental Rules and Regulations, and as directed by the Security Manager/Director. The District Security Corporal is responsible for working cooperatively with the school administration, students, staff members, other District Security team members, and officers from all law enforcement agencies to maintain positive campus security and a safe and secure campus environment. Filling in for the Security Dispatcher(s) is required of which you are required to process and prioritize incoming calls for AISD, Security, Fire, EMS, and Security assistance. The Security Dispatcher(s) performs a full range of radio and telephone operational duties in this 365, 24/7 department and is under general supervision, performing work of routine difficulty in the operation of a central alarm station using computers, cameras, and various communications equipment, initiating proper response for emergency and non-emergency situations and relay through security radio and/or phone communication. In some situations, the Security Corporal will serve as a first line supervisor in the absence of other Security Department Supervisors or Administrators. QUALIFICATIONS: Education/Certification: • High School Diploma or GED; college hours (preferred), • Currently has, or can obtain, a TX DPS-PSB Level II License or higher Experience: • Security or Related Experience; Minimum 1 Year, • Have and maintain minimum standards including but not limited to possessing a valid Texas driver's license, good driving record, clean background, good punctuality, attendance, and work ethic., • Must be available and capable of working any shift, which includes nights, weekends, and holidays, as assigned.SPECIAL KNOWLEDGE/SKILLS:, • Knowledge of policies and procedures of the Arlington Independent School District (AISD), the AISD Security Department and the position assigned., • Excellent knowledge of standard security enforcement procedures and the regulations and laws relating to school district policy and procedures, including building intrusion and trespassing., • Knowledge of dispatching policies and procedures relative to security or law enforcement; computer systems, multi-line telephones and related electronics., • Specialized knowledge of effective security patrol, • Detail oriented, • Have excellent interpersonal skills and the ability and willingness to be a team player, • Be neat in appearance, have a pleasing personality and work well with people, • Capable of maintaining good relationships with the public, students, faculty and staff, • Capable of assisting staff and students in a courteous and efficient manner, • Experience working with students preferred, • Be self-motivated, able to work under pressure and able to take personal feelings away from the office, • Discretion and confidentiality are a must due to the sensitive information in the department and are you are required to maintain these, • Knowledge of sentence structure and of word usage, • Skilled in reading comprehension and proofreading, • Knowledge of basic mathematics, • Capable of operating a computer and printer, • Capable of exercising good judgment, especially under potentially dangerous conditions, • Capable of effective English communicate both verbally and in writing; Bilingual is a plus, • Capable of maintaining records and to write offense reports in English that could be used by the law enforcement agencies and courts, • Capable of performing exterior patrolling without the use of an automobile which may require crossing areas which are without sidewalks or not paved and may be poorly lit, • Sufficient mobility and dexterity to respond quickly to situations which may involve measures to detain individuals who are running away, • Sufficient strength to restrain offenders using AISD acceptable and approved techniques.MAJOR RESPONSIBILITIES AND DUTIES: I. FACILITIES/STUDENT/STAFF SECURITY SERVICES: • Patrol the District and provide security services to individual facilities, students, and staff., • Operate a District vehicle and patrol school property or an assigned area to deter criminal offenses such as fire, burglary, theft, vandalism, and other unauthorized activities., • Investigate offenses that occur within the District., • Collect evidence., • Enforce regulations for and on District school buses., • Perform possibly physically strenuous activities required to identify, detain, and apprehend offenders, and file appropriate charges with the local police department., • Respond to burglar and fire alarms as dispatched, investigate cause of alarm and notify the on duty Dispatcher regarding your findings., • Investigate suspicious persons in and around schools., • Report the misuse of buildings and property belonging to the District., • Enforce the general laws of Texas within the District's jurisdiction., • Enforce all applicable sections of the Texas Education Code., • Assist Texas Peace Officer(s) and other Emergency Agencies., • Assist with traffic control on AISD properties, during athletic events, school closings, school openings, or any other event/location deemed necessary to ensure the safety and welfare of students and staff, • Provide crisis response to schools and facilities., • Perform security inspections of buildings which consist of manual (foot patrol) checks of all exterior doors and windows and promptly reporting any breach in security to the AISD Security Dispatcher., • Maintain awareness of District activities occurring on school property after hours and perform special patrols during those events., • Conduct intrusion system transmission tests for each school as assigned and report the results to the AISD Security Dispatcher and on your short "Daily Incident Report"., • Report any road and weather conditions that may affect, disrupt or require a change in the transportation schedules or routine operation of the District., • Perform routine daily security patrol car pre-check services (gas, oil, tires, ) to ensure a proper function and maintenance of assigned Security Vehicle., • Maintain accurate daily logs and reports; speak clearly over the radio., • Perform central alarm monitoring and dispatching as assigned., • Provide surveillance of the parking lot areas and protect the vehicles and their contents., • Provide surveillance of the campus in order to deter disruptive and/or criminal activities., • Monitor vehicles entering and leaving campus parking lots., • Screen and assist outsiders entering the campus., • Deter or prevent trespassing and loitering on or near the campus., • Control and/or prevent fights and disorders when they occur whether inside or outside the building., • Assist school staff in emergency situations, whether inside or outside the building when notified., • Maintain high visibility on the campus and throughout AISD with varying patrol patterns., • Perform constant patrol throughout AISD including the campuses to ensure that all areas are monitored and observed equally and continuously., • Ensure that all persons found on AISD property after hours are authorized; take appropriate action to facilitate the departure of unauthorized persons; and maintain appropriate records of all such encounters., • Check parking lots for illegally parked, abandoned, or unauthorized vehicles., • Check student and staff vehicles for proper parking permits; ticket and tow when authorized., • Keep fire zones and bus ramps clear at all times., • Enforce all rules and regulations relative to the safe operation of a motor vehicle on campus to insure a safe environment for students and staff., • Assist with traffic control as needed within the AISD's jurisdiction.II. SECURITY ADMINISTRATION SERVICES:, • Assist other law enforcement agencies on campus as needed or when requested., • Investigate violations of the AISD rules and regulations when requested by AISD administration., • Participate in administrative hearings concerning alleged violations., • Provide Security services at AISD sponsored events, on or off campus., • Promptly refer non-school related criminal incidents to the proper agency having jurisdiction., • Assist in enforcing applicable items from the student handbook as requested by the Campus Administrator., • Establish a positive working relationship among students, staff, and the community., • Provide Security related services at AISD functions as assigned by your Sergeant and/or the Security Manager/Director, or his/her designee., • Be available to work overtime as assigned by your Sergeant and/or the Security Manager/Director, or his/her designee., • Be available for "call out" or emergency situations for AISD., • Perform other duties as assigned by your Sergeant and/or the Security Manager/Director, or his/her designee.III. REPORTING:, • Identify, locate, and report security problems or potential security problems., • Prepare a written report of each incident or relevant observation that occurs on campus., • Appear in court as a witness whenever summoned., • Follow district safety protocols and emergency procedures.IV. SUPERVISORY RESPONSIBILITIES:, • None V. EQUIPMENT & SOFTWARE SKILLS: • Patrol vehicle and/or golf cart, • Two-way radios, CCTV system, security / fire alarm monitoring computers, • Common office machines VI. WORKING CONDITIONS: MENTAL DEMANDS / PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS: • Tools/Equipment Used: Operate a motor vehicle., • Posture: Moderate standing; occasional kneeling, squatting, bending, and stooping for long periods of time, • Motion: Moderate walking, • Lifting: Regular lifting and carrying (50 pounds), • Environment: Work inside and outside (exposure to sun, heat, cold, and inclement weather); exposure to noise. Irregular work shifts and hours., • Mental Demands: Work with frequent interruptions; maintain emotional control under stress, with frequent interruptions.

Job Description About Discovery At Home Discovery At Home is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Established in 2012 with the creation of a Medicare-certified agency in Southwest Florida, Discovery At Home has grown steadily over the years, expanding its operations by starting and acquiring agencies in Tampa, Florida; Plano, Texas; Houston, Texas; and West Palm Beach, Florida. While DAH primarily serves residents living in communities managed by the Discovery Senior Living family of companies, its services extend beyond these communities. Today, the organization offers a comprehensive range of care, including Part A services, Part B services, and Private Care services. The Private Care Services Manager is responsible for the customer service and management of private care services and aides. Develops and implements community outreach strategies that promote partnerships within the community and industry. Establishes mechanisms for measuring quality care and organizational performance and participates in agency performance improvement projects. Duties and Responsibilities: • Intake client calls, provide client communication and follow up, • Propose services and financial agreements with clients, • Inputs new patient referral and contact information and coordinates assessments, • Recruitment and selection of Aide Team Members, • Evaluates and coaches team members, • Ability to analyze and interpret financial metrics and key performance indicators, • Schedules caregivers per patient needs., • Accurately assisting caregiver with payroll data by confirming timesheet, tasks and visits are complete within the EMR system., • Follows the plan of care to provide, safe, competent care to the client., • Understands and adheres to established policies and procedures of agency., • Will be required to be “on call” on a rotation basis., • Maintains an ongoing relationship with current, future, and former clients, client families, company employees and any outside agencies, • Other duties as assigned by Director of PCS or Administrator. Qualifications: • Certified Nurse Assistant license for state of Texas, must have appropriate certification., • Minimum of five years of management experience in private duty and or healthcare, • Strong interpersonal and relationship building skills, • Must comprehend the basics of personal care, housekeeping and meal preparation., • Must understand and respect client’s including ethics and confidentiality of care. Benefits: In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package. Full-time team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Both full and part-time team members are eligible to participate in our outstanding 401k plan with company match our Employee Assistance Program and accident insurance policies. EOE/M/F/D/V

Job Description Step into a role where your attention to detail and people skills truly make a difference! As a Benefits Verification Specialist, you’ll be at the heart of the patient experience keeping everything running smoothly behind the scenes while delivering exceptional service on the front lines. In this dynamic position, you’ll handle essential day-to-day administrative functions such as patient registration, insurance verification, prior authorizations, and managing key tasks like scanning, faxing, and financial reconciliation of deductibles, copayments, and coinsurance. You’ll also be the friendly voice patients and families rely on, answering incoming calls and coordinating information with professionalism and care. If you thrive in a fast-paced environment, value teamwork, and take pride in maintaining confidentiality while creating a positive experience for everyone you interact with, this role is your opportunity to shine. ESSENTIAL JOB RESPONSIBILITIES: • Confirms insurance eligibility and referral requirements and secures signatures on required forms, including but not limited to, Financial Policy, Consent for Treatment, HIPAA, etc., • Ensures that all required referrals are secured and attached to the applicable appointment in the Practice Management system., • Scans and indexes patient documents., • Explains financial requirements to the patients or responsible parties and collects deductible, copayments/co-insurance and balances due as required., • Conduct pre-visit chart preparation, precertification and fax duties as assigned., • Responsible for providing complex benefits review for single visits and extended episodes of care. Reviews benefits to ensure that organization and patient understand the extent of coverage for services., • Provides combined cost estimates for facility and professional services. Accurately utilizes cost estimate technology to create cost estimates for services and communicates estimated costs to patients and other affected parties., • Provide financial counseling and billing information/options to patients., • Responsible for reviewing account details for patient education and/or correction: o Reviews balances and communicates to patient and other affected parties about outstanding balances. o Assists patients in resolving account questions and concerns. o Correctly identifies and advises patient on options to resolve bad debt balances. o Advises patient about financial and special entitlement programs (such as charity programs, drug assistance programs, and other patient assistance options). • Reviews all credit balances to accurately quote patient responsibility., • Follows all clinic policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords in strict confidentiality., • Performs, organizes, and streamlines operational tasks to reduce the potential for errors., • Maintains accuracy and productivity levels as established by department standards., • Maintains patient safety and confidentiality at all times., • Travels as required., • All other duties as assigned by Practice Administrator or department supervisor. WORK EXPERIENCE • Minimum 1-3 years of relevant medical office experience preferred. Preference given to those with Urology experience. SKILLS • Standard operation of office equipment including computers, fax machines, copiers, printers, telephones, etc…, • Ability to work in a fast-paced environment and provide exceptional customer service and phone etiquette., • Ability to maintain effective and organized systems to ensure timely patient flow., • Working knowledge of medical terminology, CPT-9 and ICD-10 coding and familiarity proficiency in insurance knowledge including verifications., • Computer proficiency and prior experience with Electronic Medical Records preferred. PHYSICAL REQUIREMENTS • Computer entry requiring dexterity., • Adequate physical ability including bending and lifting up to 50 pounds and sufficient manual dexterity to perform the requisite healthcare services. EDUCATION • High school diploma or GED; some college preferred.

Job Description Pediatric and Adolescent Center of Grand Prairie & Arlington provides primary pediatric care from newborn to eighteen years of age. For over twenty years, our Board Certified physicians and professional staff have committed to creating a healing environment working as a team with our culturally diverse community in a medical home model. We are focused on the “Patient-First” partnership approach with families to provide primary health care that is accessible, family-centered, comprehensive, coordinated, compassionate, continuous, and culturally effective. We are looking for RNs LPNs CNAs to join our growing team as we continue to be the best Pediatric Medical home model in the Dallas/Ft. Worth - partnering with us in our vision that all children and families reach their fullest potential in a safe, healthy, compassionate environment. Our Core Values : -We have a Service attitude towards our community -We Communicate with our peers and patients consistently and thoroughly. -We are an Organized Team. -We take Responsibility for our work and actions -We are Accountable to ourselves, our peers, and our patients. Job Summaries: Certified Medical Assistants/LVN/RN: Full Time Position; Required Experience (3-5 Years in Medical Setting) Under supervision of the Clinical Coordinator, our Clinical Support team members operate as part of the patient care team performing a variety of functions such as patient triage, immunizations, 1. Perform nursing procedures under supervision of physician or nurse practitioner, 2. Assist physician and nurse practitioner in exam rooms, 3. Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart, 4. Give instructions to patients as instructed by physician or nurse practitioner, 5. Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment, 6. Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required, 7. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls, 8. Triage and process messages from patients and front office staff to physicians and physician assistants, 9. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.), 10. All other duties as assigned by clinical coordinator or practice administrator Skills Required: 1. Excellent Inter-personal and organizational skills, 2. Ability to establish and maintain effective working relationships with staff, patients, and the public., 3. Ability to work independently with minimal supervision, 4. Ability to learn and use an electronic medical records system and other computer applications. Qualifications: 1. Minimum two years public health experience preferred., 2. Bi-lingual candidates a plus, 3. Personal transportation and valid drivers’ license and car insurance. WORKING CONDITIONS: 1. Involves frequent contact with patients and staff., 2. Normal office environment., 3. Work may be stressful at times. PACGPA has provided pediatric care to Dallas and Tarrant County for over 20 years. We offer competitive benefits including but not limited to profit sharing, health benefits, bonus structure, and PTO. Job Type: Full-time

Dental assistants greatly increase the efficiency of the dentist in the delivery of quality oral health care and are valuable members of the dental care team. Dental Assistants help to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics and oral surgery. They will assist Dentist, set up and maintenance of equipment, prepare patient for treatment from beginning to end of patient appointment. Essential Functions • Prepare patient for dental procedure by helping patients feel comfortable before, during and after dental treatment., • Maintains proper and efficient patient flow management., • Set up instrument trays, prepare materials, and/or assist Dentist during dental procedures., • Take and expose dental diagnostic x-rays., • Responsible for x-ray sensor care and guidelines., • Take and record medical and dental histories and vital signs of patients., • Chart existing and proposed treatment in Patient Management Software, • Assist Dentist in management of medical or dental procedures, • Provide preoperative explanations and postoperative instructions prescribed by Dentist., • Record treatment information in patient records. Fabricate temporary restorations or custom impressions from preliminary impressions., • Make preliminary impressions for study casts and occlusal registrations for mounting study casts., • Pour, trim, and polish study casts and prepare whitening trays., • Clean and polish removable appliances, • Apply protective coating of fluoride to teeth., • Teaching patient's appropriate oral hygiene strategies to maintain oral health., • Dismiss patients with proper hand offs to other department, • Sterilize or disinfect instruments, and operatories, • May be designated as the Clinical Inventory Administrator. This duty is required to conduct dental supply inventory, order supplies and track budgets for inventory in the dental office., • May be designated as the Compliance and Safety Officer. Conducts and mails spore testing for each autoclave, Maintains Clinical Guide Binder, Maintain First Aid kits, Maintain SDS binder and Conducts operatory inspections at the end of each day. Responsible for training interns on safety policies and procedures. Collects and maintains all team checklists. Maintains broken instruments for their team and replaces/recycles them when necessary., • Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations., • Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management., • This position may complete other Administrative and Maintenance tasks as assigned by Management., • Maintain regular and reliable attendance Skills & Abilities Education: Completion of Dental Assisting Program or minimum one year experience as a Dental Assistant. Experience: Completion of Dental Assisting Program or minimum one year experience as a Dental Assistant. Certifications & Licenses: Current Dental Assisting Permit Required. Current CPR Certification Required. X-Ray Certification is required to serve chairside. Computer Skills: Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite. Other Requirements: Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes. Understands HIPAA to ensure patient privacy. Clear understanding of sterilization system and infection control. Always use protective personal equipment according to State of Oklahoma and Federal guidelines. Knowledgeable of CDT codes and passed the Dental Depot CDT test within 20 days of employment. Working knowledge of the following procedures: Amalgam and composite fillings, extractions, start and finish root canal, crown prep, impression and temporary crown fabrication, alginate and System 1 and 2 impressions, adjusting and crown delivery, pulpotomy and stainless steel crown, prophylaxis, wax try in, adjusting and delivery flexible and cast metal partials, adjusting and delivering dentures. Must have signed the Hepatitis B Vaccination Form declining or accepting the vaccination within 30 days of Employment. Position Qualifications Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to adapt to change in the workplace. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Detail Oriented - Ability to pay attention to the minute details of a project or task. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Accuracy - Ability to perform work accurately and thoroughly. Enthusiastic - Ability to bring energy to the performance of a task. Friendly - Ability to exhibit a cheerful demeanor toward others. Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Energetic - Ability to work at a sustained pace and produce quality work.

Job Description Position Locations May Vary: Arlington (South Cooper), Alliance, Bedford, Irving, Mansfield, Arlington, Weatherford, Southwest Fort Worth Under general supervision and according to established policies and procedures, the Patient Access Representative will be responsible for day-to-day administrative functions in support of efficient and effective patient care including patient registration, insurance verification, scanning, faxing, calculation, collection and reconciliation of copayments/co-insurance and scheduling of diagnostic and follow-up appointments. Individual will practice exceptional customer service and answer incoming telephone calls. Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients and families. Maintains confidentiality with patients, staff and guests. Essential Job Responsibilities: · Greets all patients/clients/visitors in a pleasant and professional manner, determining the purpose of the visit and directing them to appropriate person or department(s). · Enters patient demographics and secures and scans copy of insurance card(s) and driver’s license. Provides assistance and direction to patients as needed with the completion of necessary forms. · Confirms insurance eligibility and referral requirements and secures signatures on required forms, including but not limited to, Financial Policy, Consent for Treatment, HIPAA, etc. · Ensures that all required referrals are secured and attached to the applicable appointment in the Practice Management system. · Scans and indexes patient documents. · Informs patients of clinic delays and maintains communication with the clinical area to facilitate appropriate clinic flow. · Schedules appointments and additional diagnostic testing and consultations as directed by the provider and relays corresponding instructions to the patient. · Explains financial requirements to the patients or responsible parties and collects copays, copayments and balances due as required. · Promptly and professionally answers telephone calls. Routes calls and messages appropriately, offering voice mail, paging, or redirection of calls as needed. · Facilitates patient flow and communicates delays with patients and clinical staff. · Conduct pre-visit chart preparation, precertification and fax duties as assigned. · Follows all clinic policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords in strict confidentiality. · Appropriately and courteously screens solicitors for relevance to organization needs. · Responsible for keeping the reception and patient waiting areas clean and organized. · Monitors medical office supplies and inventory needs and oversees and maintains office equipment. · Assists with training activities as needed. · Maintains accuracy and productivity levels as established by department standards. · Performs, organizes and streamlines operational tasks to reduce the potential for errors. · Maintains patient safety and confidentiality at all times. · Travels as required. · All other duties as assigned by Practice Administrator or department supervisor. WORK EXPERIENCE · Minimum 1-3 years of relevant medical office experience preferred. Preference given to those with Urology experience. Skills · Standard operation of office equipment including computers, fax machines, copiers, printers, telephones, etc… · Ability to work in a fast-paced environment and provide exceptional customer service and phone etiquette. · Ability to maintain effective and organized systems to ensure timely patient flow. · Working knowledge of medical terminology, CPT-9 and ICD-10 coding and familiarity proficiency in insurance knowledge including verifications. · Computer proficiency and prior experience with Electronic Medical Records preferred. PHYSICAL REQUIREMENTS Computer entry requiring dexterity. · Adequate physical ability including bending and lifting up to 50 pounds and sufficient manual dexterity to perform the requisite healthcare services. Education · High school diploma or GED; some college preferred.

Job Description Under general supervision and according to established policies and procedures, the Scanning Specialist will be responsible for day-to-day administrative functions in support of efficient and effective patient care including indexing of all medical and administrative records. Individual will practice exceptional customer service and answer incoming telephone calls. Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients and families. Maintains confidentiality with patients, staff and guests. ESSENTIAL JOB RESPONSIBILITIES • Greets all patients/clients/visitors in a pleasant and professional manner, determining the purpose of the visit and directing them to appropriate person or department(s)., • Provides assistance and direction to patients as needed with the completion of necessary forms. Provides translation assistance (if bilingual) as needed for front office patient communications., • Scans and indexes patient documents and tasks clinical personnel as appropriate., • Informs patients of clinic delays and maintains communication with the clinical area to facilitate appropriate clinic flow., • May assist with promptly and professionally answers telephone calls. Routes calls and messages appropriately, offering voice mail, paging, or redirection of calls as needed., • Facilitates patient flow and communicates delays with patients and clinical staff., • Conduct fax duties as assigned., • Follows all clinic policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords in strict confidentiality., • Appropriately and courteously screens solicitors for relevance to organization needs., • Responsible for keeping the reception and patient waiting areas clean and organized., • Monitors medical office supplies and inventory needs and oversees and maintains office equipment., • Assists with training activities as needed., • Maintains accuracy and productivity levels as established by department standards., • Performs, organizes and streamlines operational tasks to reduce the potential for errors., • Maintains patient safety and confidentiality at all times., • Meeting attendance as scheduled by administration., • Travels as required., • All other duties as assigned by Practice Administrator or department supervisor. WORK EXPERIENCE • Minimum 1-3 years of relevant medical office experience preferred. Preference given to those with Urology experience. SKILLS • Standard operation of office equipment including computers, fax machines, copiers, printers, telephones, etc…, • Ability to work in a fast-paced environment and provide exceptional customer service and phone etiquette., • Ability to maintain effective and organized systems to ensure timely patient flow., • Working knowledge of medical terminology, CPT-9 and ICD-10 coding and familiarity proficiency in insurance knowledge including verifications., • Computer proficiency and prior experience with Electronic Medical Records preferred. PHYSICAL REQUIREMENTS • Computer entry requiring dexterity., • Adequate physical ability including bending and lifting up to 30 pounds and sufficient manual dexterity to perform the requisite healthcare services. EDUCATION • High school diploma or GED; some college preferred.

Job DescriptionDescriptionThe Level 1 IT Support Technician serves as the first line of technical support for In-Telecom clients, providing support through phone, email, ticketing system, chat, and remote support tools. This role is responsible for troubleshooting and resolving common end-user, workstation, Microsoft 365, access, printer, basic networking, and application issues while delivering a professional and consistent client experience. This position operates in a fast-paced Managed Services Provider environment where technicians support multiple client environments, manage competing priorities, and balance urgency, accuracy, documentation, and client communication. The Level 1 Technician is expected to own tickets from first response through resolution or proper escalation, follow documented processes and SOPs, maintain accurate ticket notes and time entries, and escalate issues appropriately when additional technical support or operational alignment is needed. The ideal candidate is technically curious, coachable, client-focused, and able to shift priorities quickly based on client impact. This role also provides strong opportunity for continued learning and growth within the service desk and broader technical career path. Participation in a rotating on-call schedule may be required to provide after-hours support coverage. Key Responsibilities • Provide first-level technical support for end users across multiple client environments., • Respond to tickets, calls, alerts, and service requests in a timely, professional, and client-focused manner., • Troubleshoot and resolve common issues related to Windows workstations, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, printers, password resets, MFA, VPN, connectivity, and line-of-business applications., • Properly categorize, prioritize, and document tickets according to company standards., • Maintain clear and timely communication with clients throughout the ticket lifecycle., • Confirm issue resolution with the end user before closing tickets., • Escalate issues to Level 2, Field, Engineering, or other internal teams when the issue exceeds Level 1 scope, impacts multiple users, requires administrative changes, or indicates a larger technical concern., • Follow documented SOPs, knowledge base articles, escalation paths, and client-specific procedures., • Identify recurring issues, client-impacting patterns, or tickets that may require problem management., • Accurately document troubleshooting steps, time entries, client communication, and resolution details., • Support endpoint setup, user onboarding and offboarding tasks, software installs, access requests, and basic device troubleshooting., • Maintain professionalism when working with users ranging from frontline employees to executive leadership., • Participate in ongoing training, coaching, and technical skill development. Skills, Knowledge & ExpertiseMinimum Qualifications Associate degree, technical school training, relevant certifications, or equivalent hands-on IT experience preferred. A bachelor’s degree in Information Technology, Computer Science, or a related field is a plus, but not required. Minimum of 1 year of experience in a Help Desk, Service Desk, desktop support, or technical customer support role preferred. Experience in a Managed Services Provider or multi-client support environment is a plus. Qualified candidates should have strong customer service, communication, troubleshooting, and documentation skills, with the ability to manage multiple tickets, prioritize based on client impact, follow SOPs and escalation paths, and recognize when an issue requires higher-level technical support. One or more of the following certifications preferred: • CompTIA ITF+, • CompTIA A+, • CompTIA Network+, • Microsoft 365 Fundamentals, • Microsoft Endpoint Administrator Associate, • Other Microsoft 365, Azure, endpoint, or security-related certificationsTechnical Proficiency Experience supporting and troubleshooting: • Windows 10/11 workstations., • macOS workstations preferred., • Microsoft 365 applications and services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online., • Basic user account administration within Active Directory and Microsoft Entra ID., • Email troubleshooting, including Outlook profiles, mail flow, mailbox access, connectivity, and mobile email setup., • Password resets, account provisioning, MFA, security groups, shared mailboxes, and basic access management., • Basic Microsoft Intune and endpoint management tasks preferred., • Basic hardware troubleshooting for desktops, laptops, printers, scanners, docking stations, monitors, and other peripherals., • Remote support tools, ticketing systems, and RMM tools., • Basic TCP/IP networking concepts, including Wi-Fi, DNS, DHCP, VPN, IP addressing, and general connectivity troubleshooting., • Basic cybersecurity awareness, including phishing, MFA, endpoint protection, and user security best practices.Core Competencies Required, • Client-first communication, • Complete ownership of assigned tickets, • Technical curiosity, • Documentation discipline, • Process adherence, • Professional urgency, • Coachability, • Problem identification, • Team collaboration, • Integrity and transparencySuccess Metrics, • Maintains timely first response and client communication standards., • Resolves tickets within Level 1 scope without unnecessary escalation., • Escalates appropriately when issues require higher-level support., • Documents tickets clearly, accurately, and consistently., • Meets utilization and time entry expectations., • Demonstrates steady growth in technical troubleshooting and client communication., • Follows SOPs and contributes to a more consistent support experience., • Identifies recurring issues or client-impacting patterns instead of treating every ticket as a one-off., • Represents In-Telecom professionally with clients and teammates. Job Benefits • Medical, • Dental, • Vision, • Short Term Disability, • Long Term Disability, • 401K

Job Description Benefits available for Full Time employee’s Job type: Full Time Five Star Facility Benefits: • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Vision insurance Your Job Come experience and embrace the highest level of care at Bedford Wellness. We are a proud five star facility that recognizes its outstanding employees and celebrates their excellence. We are looking for a friendly Certified Nursing Aide (CNA) who can bring their compassion and smiles to our kind residents! Come apply today at 2001 Forest Ridge Dr, Bedford, TX 76021, USA or call us at (817) 571-6804 for expedited interviews! Job Description The Maintenance Assistance will help in the maintenance of the facility to ensure a sanitary, attractive, and orderly condition; in good repair, free from hazards such as those caused by electrical, plumbing, ventilation, heating and cooling systems. Reports to Plant Supervisor or Operations Manager and ensures state compliance. QUALIFICATIONS • High School diploma., • Knowledge of laundry/housekeeping/maintenance procedures., • Minimum of 2 years work experience in long-term care preferred but not required. RESPONSIBILITIES • Performs regular, scheduled safety inspections. Performs weekly walk-through inspections of high-risk areas., • Follows all prescribed Life Safety and Preventative Maintenance tasks in TELS as required for federal, state, local, and corporate compliance. Fax/ email documentation as required., • Prepares a monthly schedule, based on calendar days, for performance of preventive maintenance, striving to allot part of each day to these duties., • Develops center profile and physical plant history by maintaining complete documentation of all maintenance activities including accurate records of all replacement parts and materials used., • Maintains required logs/documentation on following in accordance with the Life Safety Manual and OSHA, • compliance including, but not limited to: fire alarm test reports, smoke/heat detectors, sprinkler inspections, emergency generator logs, range hood suppression systems, fire extinguishers, hood and duct cleaning, door locking devices, water temperatures, water hardness, fire and smoke wall dampers, fire and smoke doors, fire drills, disaster drills, door alarm drills, flame spread certification, boiler vessel certification, elevator certification, facility service contracts, medical waste manifests, confined space documentation, survey documentation, material safety data sheets, lock out/tag out program., • Performs daily rounds through entire center and uses acquired information to assist in establishing work priority., • Picks up work order requests daily and establishes work priority; work orders are submitted and tracked electronically through the TELS system., • Maintains electrical and mechanical equipment in good working order; Adjusts functional parts of devices and control instruments, lubricates and cleans parts., • Lubricates chairs, and benches; Reports serious failures and problems to Administrator., • Investigates causes of wall/door/frame damage., • Checks light bulbs and exit lights, room temperatures, circuit breakers, temperature in all cooler and freezers, and nurse call system and makes all necessary adjustments and repairs., • Ensures that an adequate supply of maintenance supplies is maintained to perform daily tasks., • Prepares resident rooms for new or discharged residents., • Other duties, responsibilities and activities may change or assigned at any time with or without notice. Bedford Wellness and Rehabilitation Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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