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  • GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    46 minutes ago
    Full-time
    New York

    Location: Long Island & Queens (back up to Westchester) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Sunday to Thursday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYS locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYS, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Janitorial Cleaner / Commercial Cleaning Staff
    Janitorial Cleaner / Commercial Cleaning Staff
    8 days ago
    $17–$18 hourly
    Full-time
    Fort Greene, Brooklyn

    Janitorial Cleaner – Job Description Ecco Facilities is looking for a reliable and detail-oriented Janitorial Cleaner to join our team. This position is responsible for maintaining clean, organized, and professional environments for our commercial clients. Responsibilities include: • Clean and disinfect offices, common areas, restrooms, kitchens, and other assigned spaces., • Vacuum, sweep, and mop floors., • Empty trash and recycling and replace liners., • Clean and disinfect high-touch surfaces., • Clean mirrors, glass, countertops, and fixtures., • Restock restroom and kitchen supplies as needed., • Follow Ecco Facilities cleaning procedures, safety standards, and site-specific instructions., • Properly use cleaning products, equipment, and microfiber cloths., • Report maintenance issues, damages, low supplies, or unusual conditions to a supervisor., • Maintain a professional appearance and respect client property at all times. What We’re Looking For: • Reliable and punctual., • Strong attention to detail., • Able to work independently and follow instructions., • Professional and respectful when working in client spaces., • Previous commercial cleaning or janitorial experience is preferred, but not required., • Ability to perform physical cleaning tasks, including standing, walking, bending, and lifting during the shift. At Ecco Facilities, we take pride in providing consistent, high-quality commercial cleaning. We’re looking for people who care about doing the job correctly and want to be part of a professional and dependable team.

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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    24 hours ago
    Full-time
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: New York County - Kings County - Queens County Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Chef
    Chef
    20 days ago
    $16–$19 hourly
    Full-time
    Flatbush, Brooklyn

    Fancy Buffet Haitian Restaurant Position Summary Fancy Buffet is seeking a reliable, experienced, and motivated Kitchen Supervisor / Chef to lead our kitchen operations and ensure every customer receives high-quality, authentic Haitian cuisine. This position is responsible for supervising the kitchen team, maintaining food quality and consistency, managing inventory, preparing food, fulfilling customer orders efficiently, and ensuring the kitchen remains clean, organized, and compliant with all health and safety regulations. When the Owner is not on-site, the Kitchen Supervisor is expected to oversee all kitchen operations, make operational decisions, direct staff, and ensure the kitchen runs smoothly. Key Responsibilities Kitchen Leadership • Supervise and manage all kitchen staff during assigned shifts., • Delegate tasks and ensure employees remain productive throughout the day., • Maintain high standards for food quality, presentation, and consistency., • Train and coach kitchen employees on recipes, portioning, and proper procedures., • Address operational issues and make decisions in the absence of the owner. Food Preparation & Order Fulfillment • Prepare ingredients and menu items according to Fancy Buffet recipes and standards., • Ensure all prep work is completed before service begins., • Coordinate the kitchen to fulfill customer orders quickly and accurately., • Monitor ticket times to maintain efficient service., • Verify portion sizes and presentation before food leaves the kitchen. Inventory Management • Monitor inventory levels of meats, vegetables, dry goods, spices, and kitchen supplies., • Conduct regular inventory counts., • Report low-stock items and assist with ordering., • Properly rotate inventory using FIFO (First In, First Out) methods., • Minimize food waste and control food costs through proper storage and portioning. Cleanliness & Food Safety • Maintain a clean, organized, and sanitary kitchen at all times., • Ensure compliance with all local health department regulations and food safety standards., • Enforce proper food handling, storage temperatures, and sanitation procedures., • Ensure all equipment, prep areas, refrigerators, freezers, and workstations are cleaned daily., • Complete opening and closing cleaning checklists. Quality Control • Ensure every dish meets Fancy Buffet's quality standards., • Taste and inspect food throughout service., • Maintain consistency in recipes and seasoning., • Monitor freshness of prepared foods and discard any items that do not meet quality standards. Team Accountability • Hold kitchen staff accountable for performance and cleanliness., • Address attendance, punctuality, and workplace professionalism., • Communicate operational issues directly to ownership., • Foster a positive, respectful, and team-oriented work environment. Qualifications • Previous experience as a Chef, Lead Cook, Kitchen Supervisor, or Kitchen Manager., • Strong knowledge of food preparation, food safety, and inventory management., • Ability to lead a team in a fast-paced kitchen., • Strong organizational and communication skills., • Ability to multitask while maintaining attention to detail., • Dependable, punctual, and professional., • Experience preparing Haitian cuisine is strongly preferred. Physical Requirements • Ability to stand for extended periods., • Ability to lift up to 50 pounds., • Ability to work evenings, weekends, and holidays as needed., • Comfortable working in a fast-paced kitchen environment. Compensation Compensation is based on experience and qualifications. Why Join Fancy Buffet? • Opportunity to lead a growing restaurant., • Significant responsibility and autonomy in kitchen operations., • Work with a passionate team committed to authentic Haitian cuisine., • Opportunity for growth into a Kitchen Manager or Executive Chef role as the business expands.

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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    24 hours ago
    Full-time
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: Westchester County - Long Island - West Connecticut - North & Central New Jersey Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Valid NJ Security License (Armed), • Valid CT Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Digital Marketing & Online Presence Manager
    Digital Marketing & Online Presence Manager
    1 month ago
    Full-time
    Manhattan, New York

    Position Overview NY Iconic Tours is seeking a highly motivated Digital Marketing & Online Presence on site position. Manager to manage, optimize, and grow our digital presence across all online platforms. The ideal candidate will ensure our website, Google listings, advertising campaigns, and digital marketing efforts consistently generate more direct bookings, increase brand awareness, and improve our online reputation. This role is ideal for someone who is results-driven, creative, analytical, and experienced in tourism, hospitality, or e-commerce marketing. Key Responsibilities • Manage and continuously update the company website., • Improve website speed, user experience, and conversion rates., • Optimize SEO to increase organic search rankings., • Manage Google Business Profile and ensure business information remains accurate., • Create, manage, and optimize Google Ads campaigns., • Monitor and improve Google Maps visibility., • Manage online listings across travel and tourism platforms., • Optimize listings on TripAdvisor, Yelp, Bing Places, Apple Maps, and other directories., • Manage and improve the company's online reputation through review management., • Create landing pages for promotions and seasonal campaigns., • Monitor website analytics and customer behavior using Google Analytics and Search Console., • Track conversions and improve return on advertising spend (ROAS)., • Coordinate with the sales and operations teams to promote new products and special offers., • Maintain accurate tour schedules, pricing, and promotional content online., • Recommend new digital marketing strategies to increase direct bookings., • Monitor competitors and identify opportunities to outperform them online. Qualifications • Experience managing WordPress, Shopify, Wix, or similar CMS platforms., • Strong knowledge of SEO and local SEO., • Experience with Google Ads and Google Analytics., • Experience managing Google Business Profile., • Knowledge of Meta (Facebook & Instagram) advertising is a plus., • Familiarity with travel, tourism, or hospitality marketing is preferred., • Excellent written and verbal communication skills., • Strong analytical and problem-solving abilities., • Ability to work independently and meet performance goals. Performance Goals • Increase direct online bookings., • Improve Google search rankings., • Increase website traffic., • Reduce advertising cost per acquisition., • Improve conversion rates., • Grow positive Google reviews and online reputation., • Increase return on advertising spend., • Keep all online listings accurate and up to date., • Expand the company's digital presence across search engines and travel platforms. Compensation Competitive salary based on experience, with performance bonuses available for achieving measurable growth in online bookings, website traffic, search rankings, and advertising performance. Join NY Iconic Tours and help build one of New York City's leading sightseeing brands by driving our digital growth and online success.

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  • Project Manager
    Project Manager
    1 month ago
    Full-time
    Manhattan, New York

    Project Manager (Facade) Founded in 1987, RAND Engineering & Architecture, DPC is an employee-owned 115+ person Manhattan-based firm that designs, specifies, and administers restoration, upgrade, and adaptive re-use programs on behalf of owners, managers, and co-op and condo boards. We are currently seeking a [title] for our [Team] department. Candidate should be self-motivated, energetic, organized and a team player. Life at RAND As an employee-owned business, at RAND, we believe great work starts with great people—and we take care of ours. Our comprehensive benefits package is designed to support you both professionally and personally, including: • Medical, dental, and company-sponsored vision coverage, • 401(k) with company match to invest in your future, • Long-term disability and life insurance, • Transit and parking benefits for easy commuting, • On-site exercise room and wellness perks like yoga classes, • Ongoing professional development and career growth opportunities, • Employee referral incentives, • A RAND Certified Project Management Program, • A vibrant culture with team events, celebrations, and yes—great holiday parties And we’re not the only ones who think RAND is a great place to work— We’ve been named one of Crain’s New York Business Top 100 Places to Work in NYC 14 times (including 2025). Come see why. Responsibilities include but are not limited to:  Ability to successfully manage various project types including facade & roofing and FISP projects  Execute and/or assist on multiple projects in all project phases, including Investigation, Budget Estimating, Contract Document Preparation, Bidding, Analysis and Negotiation, Municipal Filing, Construction Administration, and Close-out within project budget  Manage projects of medium to large scale scope and work under direct supervision. Ability to follow directions and support standards of operations. Responsible for the coordination of all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects.  Coordinate Architects, Engineers and Designers to maintain quality of assigned project with strong problem solving and organizational skills.  Conduct design problem solving, documentation and field observations for small projects independently with input from senior team members. Prepare project documents, including but not limited to; meeting minutes, field reports, investigation reports, cost estimates, and project timelines.  Sustain positive client relationships. Attend meetings with clients, contractors, and consultants at regular intervals. Attend meetings with Engineers and consultants. Ensure project workplans are being adhered to. Proactively communicate any issues to Project Architect, Project Engineer, Sr. Project Manager and/or Team Leader  Anticipate and trouble-shoot project-specific problems and participate in developing and implementing solutions.  Keep current on building codes governing New York City. Awareness of historic building codes.  A Project Associate can expect to be “in field” between 25% - 75% of their time during any given week Requirements: . Bachelors or Masters in Architecture or Civil Engineering • 5+ years’ experience, • Must be able to manage individual workload, negotiate competing priorities, understand common construction, exhibit curiosity for existing building infrastructures, • New York experience is required., • Excellent written and verbal communication skills., • Demonstrate mastery in: estimating, scheduling, budgeting/cost control, construction observation, client relationship, interpersonal skills. -Proficient in Microsoft Office, and AutoCAD • Strong interpersonal communication, organization and leadership skills, as well as ability to train others and monitor their work for quality and completeness. The pay range for this role is: 80,000 - 95,000 USD per year (Office)

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