Patient services coordinator jobs in New York, New YorkCreate job alerts

Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Plainview, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Plainview Swersky Pediatrics, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Friday 8:45 am to 5:00 pm Rotating Saturdays from 9:00 am to noon. Location: 1021 Old Country Road, Plainview, NY 11803 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records,, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments, • Check In and Check Out patients, • Ability to maintain and work the front desk in-basket pool., • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED, • 1+ years of computer proficiency experience 1+ years of customer service or healthcare related experience Preferred Qualifications: • 1+ years of experience working in medical front office/ Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Basic knowledge of MS Office Knowledge of Medical terms Soft Skills: • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description The Schwarzman Animal Medical Center's commitment to compassionate veterinary care dates back to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this this legacy today as the premier veterinary hospital in the tri-state area, maintaining the only Level 1 Trauma Center in New York City and the highest standards of care as part of our American Animal Hospital Association (AAHA) accreditation. With 150+ veterinarians working collaboratively across 20 specialties and services, our team prides itself on delivering world class veterinary care to help keep pet families together. A Commitment to Lifelong Learning When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way care is delivered industry-wide. This shared commitment to learning and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement, growth, and mentorship. About the Role of Care Coordinator for AMC's Cancer Institute The Schwarzman Animal Medical Center is seeking a full time Care Coordinator which will be responsible for providing clerical support to the hospital's Cancer Institute. Shift: • Monday, Wednesday, Thursday, Friday: 10am–6pm, • Saturday: 8am–4pmSkills Required:, • Minimum of 2 years veterinary/human health clerical experience, • Minimum of 2 years customer service in a professional setting, • Excellent written and verbal communication skills, • Well organized and the ability to multitask, • Ability to interact with all levels of staff, clients, and veterinarian practices, • Maintain confidently and handle sensitive information with accuracy according to policiesSpecific Duties and Responsibilities:, • Serve as primary liaison between The Cancer Institute at AMC and Referral Veterinarians (rDVM) as well as internal and external clients, • Responsible for client check in and check out, which includes (but not limited to) patient registration, admission, and discharge, • Effectively triage phone calls from AMC staff, rDVMs, and clients utilizing excellent decision making and problem solving skills to determine the appropriate response to meet client, rDVM, and pet needs, • Schedule appointments with clients and manage appointment reminders, no shows, and cancellations, • Provide efficient cash collection/payment planning while ensuring compliance with established guidelines and policies, • Obtain all necessary referral documentation, medical records, and pre-registration paperwork, • Provide concierge service to clients and referrals by greeting clients, helping them navigate the hospital, and directing them to appropriate areas, • Track and ensure that patient updates and all forms of client communication have been successfully distributed or transmitted to the rDVM and client, • Update clients as requested by veterinary staff with daily status reports on inpatient pets. Convey patient status information and instructions to the client in a thorough, comprehensive, and appropriate manner, • Process general information calls regarding routine pet care and information regarding other AMC services, • Care Coordinators will be required to master skills associated with electronic medical records and telephone systems to function at an ideal level within the department, • Other duties as deemed necessaryOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShifts:, • TBD Role: Coordinator for The Internal Medicine Department at AMC Department: Oncology Reports to: LVT Manager of Oncology Status: Full-Time Pay Range$23.95—$30.75 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Job description: One of New York’s leading home care agencies servicing all five boroughs and Long Island. Our home care agency employs highly qualified Home Health Aides who are dedicated to provide compassionate, quality care services to our patients. We are currently seeking a “Service Coordinator” for our Queens branch located in Elmhurst. Any home care experience welcome, also we are willing to train if this is new field for you. Responsibilities: • Schedules/Assigns caregivers to patient cases., • Eager to go above and beyond to accept as many cases as possible in effort to ensure growth and agency profitability., • Interact with families, clients, and caregivers regarding services, • Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff., • Maintain open and current communication with management team of changes in status of clients and caregivers., • Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs., • Documents all notes and updates for patients and caregivers into HHA Exchange Scheduling/billing system., • Participates in agency on-call when scheduled, • Reports all incidents to immediate supervisor, • Ensure that services are provided as prescribed by the client's Plan of Care., • Prebilling and working on Call Dashboard daily, • Performs other duties as needed Qualifications: • Minimum High School Diploma, • Prior experience in home care as a “Service Coordinator” a MUST., • Excellent customer service skills, • Strong computer and writing skills, including knowledge of Microsoft Outlook, • Knowledge of HHA Exchange a plus!, • Bilingual Spanish a plus but not mandatory. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Language: • Spanish (Required) Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: In person • Pay: $24.00 - $26.00 per hour, • Leave time includes Paid Time Off, Sick and paid holidays, • Benefits include medical, dental, and vision, • Retirement savings – 401(k), • Voluntary benefits – short term disability, life insurance and other products Work setting • In-person; office ABLE is an Equal Opportunity Employer

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Mayfair Care Center Mayfair Care Center is dedicated to providing exceptional care across our network of long-term care and rehabilitation facilities. We offer beautiful residences, modern amenities, and an all-inclusive healthcare experience that exceeds expectations. Our compassionate team delivers high-quality care, ensuring every individual receives the attention they deserve. Position Overview Are you passionate about relationship-building and making a positive impact in the healthcare community? The Hospital Liaison/Marketer will play a vital role in fostering partnerships with local hospitals and healthcare providers. You will work directly with these facilities to ensure smooth patient transitions to our facility, while representing Mayfair as a trusted care provider. If you're driven, energetic, and thrive in a dynamic, face-to-face role, this position is for you! Key Responsibilities Relationship Building & Outreach Cultivate and maintain strong relationships with local hospitals, physicians, and healthcare providers. Educate referral sources about the services offered by Mayfair Care Center, highlighting our commitment to excellence in patient care. Represent our facility at community events, health fairs, and other networking opportunities to increase visibility and generate referrals. Patient Admissions & Coordination Coordinate patient admissions, ensuring a smooth and seamless transition from hospital to our facility. Review medical records and patient histories to make informed decisions about patient care. Collaborate with the interdisciplinary team to ensure a comprehensive approach to patient care, addressing all needs. Business Development & Marketing Drive marketing initiatives and outreach efforts to expand our referral network. Work with internal teams to enhance service offerings and improve patient outcomes. Promote the facility’s services through presentations and by networking with referral sources. Additional Responsibilities Cover the Admissions Coordinator position as needed. Travel to local healthcare facilities and events required. Ideal Candidate Strong communication and interpersonal skills with the ability to engage diverse stakeholders. Self-driven and passionate about business development and building lasting relationships. Experience in sales, marketing, or healthcare is preferred, with a knack for presentations and networking. Ability to work independently while being a key part of a collaborative team. Flexibility and willingness to travel to nearby facilities to build connections. What We Offer Competitive Salary: Base salary with rewarding bonus opportunities. Comprehensive Benefits: Health insurance, 401(k), paid time off, and more. Professional Growth: Opportunities for career advancement and continued development. Innovative Training Programs: Ongoing training to enhance your skills and industry knowledge. Supportive Team: Work alongside a dedicated team that values collaboration and providing excellent care. How to Apply If you're ready to take on a meaningful role and make a lasting impact on patients' lives while advancing your career, we want to hear from you! Submit your application today, and a personal recruiter will reach out to you. Join The Grand Healthcare System and become an essential part of a compassionate team that makes a difference every day! We are an Equal Opportunity Employer – M/F/D/V.

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: Serve as the primary point of contact for assigned patients and their families. Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. Ensure compliance with state, program, and agency requirements. Maintain accurate and timely documentation for all patient interactions. Advocate for patients by connecting them with appropriate community resources and support services. Conduct quarterly in-person visits to patients’ homes Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: College degree required Minimum of 3 years of experience in case management, care coordination, or related services. Strong interpersonal, organizational, and problem-solving skills. Ability to work independently in a remote environment while managing a caseload. Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job Description A Career at Little Flower Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. About the Role Care Coordination is a service model whereby all of an individual's caregivers communicate and interface so that the patient's needs are addressed in a comprehensive manner. This is done primarily through a "Care Coordinator" who oversees and provides access to all services an individual needs to assure that they receive everything necessary to stay healthy, out of the emergency room and out of the hospital. The Care Coordinator is responsible for the overall provision and coordination of services to their assigned caseload (caseloads will be determined by children’s acuity level). The Care Coordinator guides program enrollees and their caregivers through the health care system by assisting with access, developing relationships with service providers, and tracking interventions and outcomes. Principle Responsibilities • Obtains required enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care coordination., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Coordinator is able to:, • Coordinate the enrollee’s provision of services, • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, behavioral health treatment, care transitions, and social and community services where appropriate., • Meets documentation requirements in a timely and accurate manner by effectively utilizing designated Care Coordinator Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Maintains required contact with participant and their families and conducts face-to-face support team and/or family meetings as required, • Functions as an advocate for clients within the agency and with external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Participates in care planning meetings/conferences as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Arranging appointments, transportation, and interpreter services when needed, • Accompany the child to appointments as needed, • Conducting follow-up activities to ensure appointments are kept., • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Coordinator position, • Other duties as assigned as the program is implemented and develops Special Qualifications • Working knowledge of the provision of health care in a variety of settings., • Ability to work directly with a diverse population consisting of Severely Emotionally Disturbed (SED), Medically Fragile (Med F), Developmentally Disabled (DD), Division of Juvenile Justice, • Computer Literacy (specifically Microsoft Word, Excel), • Excellent telephone and interpersonal skills, • Ability to work directly with a diverse multidisciplinary team, • Willingness and ability to travel to assigned operational areas/facilities., • Ability to be flexible with programmatic needs and changes, • Capable of effective clear direct communication with others (oral and written), • Proven time management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records. Requirements • Minimum Qualifications:, • Bachelors of Arts or Science with two years of relevant experience, • Preferred Qualifications:, • A Master’s Degree with one year of relevant experience or, • Registered Nurse with two years of relevant experience Travel Requirements & Locations This position is located in Brooklyn with some travel throughout NYC. A valid NYS Driver’s License if using personal vehicle or agency vehicle to drive on agency business. *Salary will commensurate with experience & skills Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Job Description An organization is seeking a bilingual Russian-English Service Coordinator to manage a caseload of 25 individuals. This role involves providing support, coordinating services, and ensuring clients receive the necessary assistance. Responsibilities Include: • Manage and oversee a caseload of 25 clients, ensuring they receive appropriate services., • Communicate effectively in both Russian and English to assist clients., • Coordinate with service providers to facilitate client support and care plans., • Maintain accurate records and document client interactions., • Advocate for clients and address any concerns or challenges they may face.Ideal Qualifications:, • Fluent in Russian and English (spoken and written)., • Experience in case management, social work, or client services preferred., • Strong organizational and communication skills., • Ability to multitask and manage responsibilities independently., • Compassionate, patient, and committed to helping others.Salary: $50k - $60k/Year + Bonuses To apply, please send your resume to Racheli@bhirednyc.com

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Barclays Center clinic in Prospect Heights Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCare Coordinator- SoHo Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our SoHo- 6th Ave. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Union Square- 14th St. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Bayside location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description PetVet Care Centers' Westfield Animal Hospital is currently seeking a Care Coordinator Supervisor to join our team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator Supervisor who works ensures that clients that come to the hospital are greeted courteously and efficiently, that phones are answered promptly and calls directly properly, and that client payments and other payments are handled according to policies and standards. Supervises care coordinators for the hospital and serves as a care coordinator when staffing levels require it.Westfield Animal Hospital has been a pillar of veterinary care in Westfield and Union County, NJ for over 60 years — building an enduring reputation for quality, compassionate care across generations of loyal families in Westfield, Cranford, Clark, Scotch Plains, Fanwood, and beyond. As a proudly AAHA-accredited practice, the team holds itself to the highest standards of veterinary excellence, offering a full range of services from wellness and surgery to dental care, boarding, and exotic pet care in a warm, welcoming environment where every patient is genuinely treated like their own. Key Responsibilities • Supervise care coordinators, including hiring, firing, and evaluating performance, reviewing time reporting, enforcing company policies and communicating new practices and policies regarding care coordination duties, • Schedule care coordinators according to staffing needs, serving as a care coordinator, as needed, • Receive client complaints and concerns regarding care coordination, escalating issues to Hospital Manager, as needed, • Maintains specialist (non-emergency doctors) scheduling information and changes, • Count cash and/or balance daily transactions, balance cash drawer and make change, as needed, • Process refunds, returns, and credits, as needed by location, • Organizes and processes all payment plans and held checks, as needed by location, obtaining approvals as necessary, • Bi-monthly billing statements and collections as well as end-of-month closing reports, as required by location, • Serve as back-up to Hospital Manager for maintenance or building issue resolution, • Other duties as assigned by Manager. Qualifications • Applicants must be 18 years of age or older to be considered for this position, • High School diploma or equivalent., • At least 2 years experience in veterinary medicine preferred. Schedule: Monday-Thursday with rotating Saturday What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resources Pay Range$23.50—$24.50 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description The Grand Healthcare System The Grand Healthcare System is dedicated to providing exceptional care across our network of long-term care and rehabilitation facilities. We offer beautiful residences, modern amenities, and an all-inclusive healthcare experience that exceeds expectations. Our compassionate team delivers high-quality care, ensuring every individual receives the attention they deserve. Position Overview Are you passionate about relationship-building and making a positive impact in the healthcare community? The Hospital Liaison/Marketer will play a vital role in fostering partnerships with local hospitals and healthcare providers. You will work directly with these facilities to ensure smooth patient transitions to our facility, while representing The Grand Rehabilitation & Nursing as a trusted care provider. If you're driven, energetic, and thrive in a dynamic, face-to-face role, this position is for you! Key Responsibilities Relationship Building & Outreach Cultivate and maintain strong relationships with local hospitals, physicians, and healthcare providers. Educate referral sources about the services offered by The Grand Healthcare System, highlighting our commitment to excellence in patient care. Represent our facility at community events, health fairs, and other networking opportunities to increase visibility and generate referrals. Patient Admissions & Coordination Coordinate patient admissions, ensuring a smooth and seamless transition from hospital to our facility. Review medical records and patient histories to make informed decisions about patient care. Collaborate with the interdisciplinary team to ensure a comprehensive approach to patient care, addressing all needs. Business Development & Marketing Drive marketing initiatives and outreach efforts to expand our referral network. Work with internal teams to enhance service offerings and improve patient outcomes. Promote the facility’s services through presentations and by networking with referral sources. Additional Responsibilities Cover the Admissions Coordinator position as needed. Travel to local healthcare facilities is required – this is not a desk job! Ideal Candidate Strong communication and interpersonal skills with the ability to engage diverse stakeholders. Self-driven and passionate about business development and building lasting relationships. Experience in sales, marketing, or healthcare is preferred, with a knack for presentations and networking. Ability to work independently while being a key part of a collaborative team. Flexibility and willingness to travel to nearby facilities to build connections. What We Offer Competitive Salary: Base salary with rewarding bonus opportunities. Comprehensive Benefits: Health insurance, 401(k), paid time off, and more. Professional Growth: Opportunities for career advancement and continued development. Innovative Training Programs: Ongoing training to enhance your skills and industry knowledge. Supportive Team: Work alongside a dedicated team that values collaboration and providing excellent care. Annual Salary: $90,000 to $150,000 per year- based on experience How to Apply If you're ready to take on a meaningful role and make a lasting impact on patients' lives while advancing your career, we want to hear from you! Submit your application today, and a personal recruiter will reach out to you. Join The Grand Healthcare System and become an essential part of a compassionate team that makes a difference every day! We are an Equal Opportunity Employer – M/F/D/V. Follow Us: See what we’ve been up to on Instagram: www.instagram.com/TheGrandHealthcare

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our West Village- Bleecker St. and other downtown Manhattan locations as a floater. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCare Coordinator- Canarsie Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Canarsie, Brooklyn. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Dumbo Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCare Coordinator- Washington Heights Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Washington Heights location Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Cobble Hill Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Do you work for a company that no longer aligns with your core values? Have you dreamt of working in a “true” team environment, where collaborating and working together for the greater good of the company are the expectation? Are you tired of giving 100% everyday, only to feel undervalued and unappreciated? If so, YOU DESERVE BETTER… and our families and our patients deserve better! We’re on a mission to bring together the best, most talented and caring, authentic individuals to create a world-class mission-centered behavioral health organization, focused on doing it the right way... If you really want to make a difference in addiction treatment and be a happier, healthier version of yourself, we’d love to align with you! BriteLife Recovery strives to be the preeminent provider for those living with substance use and co-occurring disorders. Our mission is to create the strongest foundation possible, built on empathy, safety and trust, in a picturesque environment, for our clients and their families to begin the healing process. BriteLife Recovery currently operates detox and residential treatment centers in Hanover, PA and Hilton Head Island, SC., and we are excited to announce the opening of our newest facility in beautiful upstate New York. Overview of the Position: BriteLife Recovery is seeking a dedicated substance use disorder and mental health Admissions Coordinator responsible for ensuring the admission of clients into our programs and facilities. This involves maintaining adherence to appropriate admitting criteria through pre-admission evaluations. The role entails processing essential client information, determining eligibility based on BriteLife Recovery's standards, and coordinating with relevant personnel for transportation, arrangements, and pre-intake requirements. Current position is remote, with ability to travel to on-site visits if needed. Primary Tasks: Handle incoming calls from prospective clients or their families seeking treatment. Coordinate and facilitate the Admission Evaluation process. Provide Utilization Review with all required documentation for admission support. Complete patient charts/EMR with pertinent information. Perform essential data entry and computer-based tasks. Input relevant patient data into databases. Offer administrative support as necessary. Coordinate Evaluation and Admission in collaboration with facility staff, Admission Nurses, and Medical Staff. Requirements: Job Type: Full-Time High school diploma or equivalent. Minimum of two years of experience in the Substance Use field (required). Preferred understanding of substance use and the recovery process. Preferred experience with Salesforce CRM. Preferred previous call center/sales experience. Qualifications: Excellent customer service skills, interacting professionally with staff and clients. Ability to assess, plan, and deliver services to individuals in need of substance use treatment. Capability to establish rapport, gather data, determine readiness for treatment, apply accepted diagnostic criteria for substance use disorders, and screen for related issues. Proficiency in analyzing and interpreting data for treatment recommendations. Capacity to formulate agreed-upon, measurable treatment goals. Adherence to ethical and behavioral standards. Participation in continuing Professional Development. Understanding of toxicology testing procedures. Knowledge of strategies for treating alcohol, cocaine, and other drug use. Familiarity with medication-assisted therapy. Skilled in meeting client needs in line with state-mandated ratios. Ability to provide education to individuals and groups about substance use. Capability to identify client needs that require external support. Knowledge of client record management principles. Physical ability to lift up to 25 pounds and navigate stairs. Performs other assigned duties. Working Schedule: This position will require evening hours and flexible weekend availability. Benefits: Health, Dental, Vision, and Life insurance. Paid time off. Opportunity to impact clients' lives and the recovery community. Comprehensive Staff Development Program. Independence and the chance to drive change in the recovery community. Positive working environment. Growth opportunities. And more. EEO Statement: All BLR subsidiaries are committed to a respectful environment where equal employment opportunities are extended to all applicants and teammates. We wholeheartedly support and practice unbiased recruitment, selection, placement, promotion, and compensation irrespective of race, color, religion, age, sex, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law. We firmly believe that diversity and inclusion are integral to our success. Keywords: Sales, Marketing, Admission Coordinator, Substance Use, Remote

Job Description Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. We are currently seeking a Care Coordinator in our 400 Broadway location. Position summary: Lead a team of patient navigators and patient assistant to ensure care coordination services are provided to all clients assigned to meet clients’ needs for better health outcome. Provide day-to-day supervision to the patient navigators and patient assistant assigned by weekly schedule monitoring, chart review, face-to-face case discussion, and performance reviews. Responsible for implementation of service/care plan, supported by Patient Navigators. Conduct outreach & recruitment for Apicha CHC to promote the Agency services. Qualifications: BA/BS in related field with two (2) years of qualifying experiences required. An advanced degree in one of the qualifying fields may be substituted for one (1) year of qualifying experience may be considered; Experience working with target populations strongly preferred. The target populations: HIV/AIDS who are virally unsuppressed, individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or chronic hepatitis; Ability to adapt changing environment; Appreciation of and commitment to Apicha’s mission and values required; Excellent MS Office skills (Outlook, Word, Excel, PowerPoint) required; Ability to work effectively in both a collaborative as well as individual setting; Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC; Excellent customer service skills to assist in resolving member complaints; Strong verbal and written communication skills – for both internal and external audience.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Sunnyside clinic in Queens. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistSPCC We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are looking for a dynamic and compassionate Bilingual (Spanish speaking) Care Coordinator to support the youth in our Health Home program. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue Brooklyn NY, 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be onsite as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary: Care Coordinators with two years experience or less $48-53K Annually Care Coordinators with two years experience or more $50-55k Annually Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner; Care Coordinator; Case Manager and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job DescriptionCare Coordinator- Battery Park Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Battery Park location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Us: Welcome to Pod Health, a beacon of comprehensive wellness that empowers you to take control of your health from the comfort of your home. Our user-friendly health monitoring devices seamlessly connect you with our monitoring services and your healthcare team, transmitting real-time data for unparalleled insights and swift intervention. We recognize that mere minutes and minor variations can have significant implications. Our pride lies in our rapid response times and unwavering attention to detail, leaving no room for oversight in patient home monitoring. Yet, our mission transcends medical proficiency. We are your allies, delivering support wherever you require it – from coordinating with diverse healthcare providers to offering education that empowers you to manage your health effectively. Our holistic approach to chronic care management acknowledges individual needs, tailoring services to each unique patient. Wherever you are, we offer solace through personalized care plans and unwavering support, maintaining your health trajectory. Our dedication extends to crucial post-discharge care, where quality transitional support curtails preventable readmissions and medical errors, bolstering your well-being with our dedicated specialists. Together, we craft personalized health plans that seamlessly integrate with your lifestyle. Pod Health's virtual clinic is your accessible gateway to top-tier medical care, epitomizing warmth and expertise at the touch of a button. Our commitment spans a broad spectrum of needs, making us your singular destination for addressing everyday healthcare requirements – from minor ailments to comprehensive care. Why Join Pod Health? Working with us at Pod Health means becoming integral to a dynamic team revolutionizing healthcare. Here's why you should choose us: Making a meaningful impact: Your work directly contributes to improving the lives and well-being of individuals. You can make a tangible difference in people's health journeys by providing innovative remote monitoring solutions and comprehensive care. Cutting-Edge Innovation: Join a company at the forefront of healthcare technology. We're constantly pushing boundaries and developing state-of-the-art health monitoring devices and virtual care solutions, offering you the chance to work with cutting-edge tools and techniques. Our team is united by a shared mission – to provide accessible, high-quality healthcare to everyone. Working with passionate, purpose-driven individuals fosters a motivating and inspiring work environment. We believe in the power of diverse perspectives. Join a company that values inclusivity and welcomes individuals from all backgrounds, fostering a rich and innovative work culture. Our commitment to innovation extends to all team members. Join us at Pod Health and be a part of a transformative journey that's shaping the future of healthcare while nurturing your own growth and fulfillment. Job Title: Care/Social Services Coordinator Reporting To: Operations Manager Location: Full-time on-site in Brooklyn, NY (11218) Position Summary: The Care/Social Services Coordinator plays a critical role in supporting patients across our telehealth platform by connecting them to essential community resources, behavioral health services, financial assistance, and care navigation. This individual ensures patients receive the social support they need to thrive in their care journey, especially those facing barriers such as isolation, food insecurity, housing instability, or mental health concerns. This is an on-site position, requiring strong communication, case management, and documentation skills. The ideal candidate will have a background in social work, case coordination, or healthcare navigation in a virtual/telehealth or outpatient setting. Key Responsibilities: • Conduct virtual assessments to identify patients’ social, emotional, and practical support needs, • Collaborate with clinical teams (nurses, physicians, behavioral health specialists) to coordinate holistic care, • Refer and connect patients to appropriate community resources such as:, • Housing support, • Food assistance programs, • Transportation services, • Behavioral health care, • Financial and insurance navigation, • Advocate for patients and help remove barriers to care continuity, • Maintain accurate documentation of assessments, referrals, and follow-up in the electronic health record (EHR) or care coordination software, • Track and follow up on referrals to ensure successful connection and outcomes, • Participate in interdisciplinary case conferences and care planning discussions, • Ensure all interactions comply with HIPAA and company privacy protocols, • Stay informed of regional and national support programs and maintain an updated resource database Required Qualifications: • 1-2 years experience in case management, medical social work, or patient advocacy, • Bilingual fluency in Spanish or Chinese, • Experience working in a healthcare or telehealth setting preferred, • Excellent verbal, written, and virtual communication skills, • Comfortable using care coordination tools, EMRs, and video conferencing platforms, • Strong understanding of community-based resources, public benefits, and healthcare systems, • High level of empathy, discretion, and organizational ability Preferred Qualifications: • Experience working with vulnerable populations (elderly, uninsured, Medicaid/Medicare patients), • Familiarity with behavioral health and substance use services Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description About Apex Concierge Services Apex Concierge Services is a healthcare management, consulting and staffing firm. Apex Concierge Services was founded with a profound commitment to health care & educational service excellence. It has earned its outstanding reputation by delivering high-quality services for over a decade. This has made the firm one of the most sought-after names in Healthcare and Educational forums. About the Role We are searching for a Care Navigation Coordinator to join our team. The Care Navigation Coordinator will be responsible for conducting initial assessments of new patients, coordinating their care plans, and organizing their access to necessary healthcare services. The position requires excellent communication skills, strong attention to detail, and a passion for improving patient health outcomes. The Care Navigation Coordinator will report to our healthcare services manager and work closely with a variety of healthcare professionals to ensure patient needs are met. Responsibilities • Conduct initial assessments of new patients to identify healthcare needs., • Develop and maintain effective relationships with healthcare professionals and community organizations., • Coordinate patient care plans and organize access to necessary services, including medical appointments, diagnostic tests, and prescription medications., • Use electronic medical records (EMRs) to document patient information and track progress toward care goals., • Collaborate with internal teams to develop and implement preventative care plans that improve patient outcomes., • Participate in meetings and trainings to stay up-to-date on healthcare industry trends and best practices., • Work with insurance companies to ensure insurance coverage for healthcare services and medications.Requirements, • Bachelor's degree in social work or related healthcare field., • Minimum 2 years of experience in healthcare coordination, patient navigation, or related work., • Knowledge of healthcare delivery systems, protocols and regulations., • Excellent communication and interpersonal skills., • Strong organizational and time management capabilities., • Ability to work well in a team-oriented environment., • Familiarity with EMR systems and other healthcare software programs.Starting Hourly Rate $18.00 per hour

Job Description Title: Transportation Coordinator PRN role Location: Richmond Behavioral Associates, Staten Island, NY About us: ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of clinical development services with expertise in early and late-stage neuroscience drug development. With 20 wholly owned clinical sites and 4 affiliated sites, we conduct in-patient and out-patient phase I-IV clinical research studies. ERG has 400+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, Acute and Chronic Pain, diabetes, and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 + completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally. Job Description: When acting as the Transportation Coordinator, the employee is responsible for the safe and timely transportation of potential and established subjects to and from the clinical site as assigned. Complete all transportation procedures, and other duties as assigned, under the direction of the Site Director or designated manger. Maintain accurate, confidential files and documentation of study participants. In executing these position responsibilities, the Transportation Coordinator/Security Guard is guided by Good Clinical Practices (GCP), International Conference on Harmonization (ICH) guidelines, Health Insurance Portability and Accountability Act (HIPAA) and company standard operating procedures and policies. Responsibilities: • In a safe and responsible manner transport potential subjects, established subjects, and various items as assigned., • Maintain principles of good customer service during all interactions with subjects, • Accurately complete and submit all necessary paperwork such as daily transportation sheets and credit card receipts., • Adhere to seat belt, cell phone use laws including texting, and ensure passengers comply as well., • Do not smoke in company vehicle and ensure passengers comply as well., • Keep company vehicle free from damage, in acceptable condition, and consistently clean., • Report any damage or mechanical malfunctions to the Site Director in a timely manner., • Work hours as required including overtime as needed., • Maintain a valid driver’s license., • Maintain an excellent driving record with no more than two violations on the employees driving record at any given time., • Required to work on holidays, • Assess dangerous scenarios and appropriately route to Site Director/Manager while problem solving, • Additionally, this role may encompass responsibilities beyond those outlined above, as required by the evolving needs of the organization. This job description is intended as a foundation and may be subject to expansion or modification to best suit ERG’s objectives. Skills and Qualifications: • Education and experience, • High School Diploma or equivalent, • A Valid Driver's License with a clean driving record, • Basic understanding of regulatory requirements, HIPAA, Good Clinical Practices (GCP) and International Conference on Harmonization (ICH) guidelines., • Able to communicate with clients, providers, co-workers, sponsors, and others in a collaborative and courteous manner., • Knowledgeable in medical terminology to communicate with physician office and staff., • EMT or BLS certified preferred, • Requirements, • Excellent communication skills (interpersonal, written, verbal), • Substantial concentration in various traffic and road conditions to remain alert and responsive despite potential distractions from passengers., • Good organizational and interpersonal skills, • Attention to detail., • Ability to walk/stand for long periods of time, • Basic computer skills to include Word, Excel, as well as proprietary applications unique to the clinical research industry (such as Study Manager)

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required.Fully bilingual (written and spoken) in both English and Dutch. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday to Friday, 6:00 AM to 2:00 PM ET What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. You And Your family: • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through: • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in: • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year., • $200 per year donation matching to support your favorite causes Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Elmhurst clinic in Queens. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Downtown Brooklyn- City Point clinic. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our W 75th street location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist#Spear Standard Package We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Nurse Group Home Care Coordinator multiple locations in NJ Work-life balance is yours in this nursing role! As a Home Health RN for Interim HealthCare, you can decide how much you work and how your days are structured. Simply set the schedule that works for you. No need to choose between your family and your career—you can have both, minus the guilt. This job requires travel more than 50% of the day. Pioneers in the home care industry, Interim HealthCare® is looking for Home Health RNs with a passion to provide exceptional patient care while enjoying the flexibility and autonomy that comes with it. If that describes you ... you are made for this! Our Home Health Registered Nurses enjoy some notable benefits: • Flexible assignments, autonomy and work-life balance, • Online training, growth and ability to earn CEUs, • Tuition discounts through Rasmussen University As a Group Home Registered Nurse, here’s a big-picture view of what you’ll do: • Provide skilled nursing services and home-based care to individuals with medical needs in group homes., • Examine patients, do assessments, document progress and report changes to their physician, • Educate caregivers and direct support professionals on the patient's plan of care, prescribed medication, therapy, diet and exercise, • Coach direct support professionals on the patient’s plan of care, medication and home safety, • Ensure goals are met and coordinate services, • Coordinate care, communicate with families, consumers, staff, physicians and hospitals A few must-haves for Home Health Registered Nurses: • Graduate of an accredited nursing program and active RN license in New Jersey, • Minimum of 2 years of nursing experience, ideally with developmentally challenged individuals and/or the group home setting, • CPR certification (must be achieved within 60 days), • Knowledge of state and federal home health and group home regulations, • Clinical proficiency in nursing specialty, strong communication skills and compassion Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Registered Nurses (RNs). Operating through 300+ offices, our commitment to nurses is expressed through our passion to put patients first; a culture that values and appreciates nurses; and our ongoing efforts to advocate for nurses in ways that elevate their profession and reward their sacrificial work. Join a nationwide network of nurses who have rediscovered the passion that led them to nursing. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic. Keywords: Resident Care Nurse, Location: South Plainfield, NJ - 07080 , PL: 603612452

Job Description DME Customer Service & Patient Scheduling Coordinator (Part-Time) Precise Medical Care Services, LLC is a locally owned Durable Medical Equipment (DME) provider serving patients throughout New Jersey. We specialize in CPAP, oxygen, respiratory, and home medical equipment, and we are looking for a dependable, organized, and patient-focused individual to join our team. Position: DME Customer Service & Patient Scheduling Coordinator Schedule: Part-Time (25–30 hours per week) Responsibilities · Answer incoming phone calls professionally and courteously. · Schedule patient appointments and coordinate equipment deliveries. · Communicate effectively with patients, physicians’ offices, and referral sources. · Assist with administrative and office support duties. · Maintain accurate patient records and documentation. · Help ensure a positive patient experience from intake through equipment delivery. Preferred Qualifications · Previous experience working for a Durable Medical Equipment (DME) company. · Experience with a CPAP, respiratory, or home medical equipment provider is highly preferred. · Insurance verification experience is a strong plus. · Experience using DME software is a plus. · Experience with the ePrescribing platform is a plus. · Excellent organizational, communication, and customer service skills. · Ability to multitask and work efficiently in a fast-paced office environment. · Comfortable using computers and standard office software. Compensation Competitive compensation based on experience. If you have DME experience and are passionate about providing outstanding patient care and customer service, we’d love to hear from you.

Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in Rutherford, NJ. Optum is a clinician-led care organization that is changing the way clinicians work and live. \n As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. \n At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. \n Optum has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. \n Working Hours: Seven days a week, a 40-hour work week between the hours of Noon to 8:00 pm. Schedule will include alternating Saturday and Sunday's, and rotating holidays. Schedule to be determined by manager upon hire. May be asked to float to other clinics as needed. \n Location: 201 Route 17 North, Eleventh Floor, Suite 1102, Rutherford, NJ 07070 \n Primary Responsibilities: \n\n • Obtain accurate and updated patient information, such as name, address, insurance information\n, • Perform insurance verification on the date of service\n, • Obtain patient signatures for required documents\n, • Upload a valid Government issued state ID of patient and patient insurance cards\n, • Accurate and complete occupational medicine registration workflow\n, • File and maintain medical records\n, • Consistently correct registration work queue errors\n, • Confirms and schedules appointments\n, • Answer telephone calls promptly and courteously\n, • Perform referral documentation promptly\n, • Working daily in the claims edit work queue to correct registration errors for submission to insurance companies\n, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports\n, • Adhere to the standards identified via Sparq regarding Optum Employee Policies\n, • Work cohesively with fellow employees to achieve specific team goals\n, • Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements\n, • Comfortable working in high pace environment \n, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care\n, • Assure the continuity of care through scheduling and tracking systems\n, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations\n, • Notify clinical staff of schedule changes as they occur\n, • Comply with administrative policies to ensure quality of care\n, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart\n, • Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed\n, • Perform other related duties and assignments as required\n, • Organize and maintain medical records\n, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements \n, • Complete new clinical competencies rolled out by the Educational Committee\n, • Performs other duties as assigned\n\n What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: \n\n • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays\n, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account\n, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage\n, • 401(k) Savings Plan, Employee Stock Purchase Plan\n, • Education Reimbursement\n, • Employee Discounts\n, • Employee Assistance Program\n, • Employee Referral Bonus Program\n, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)\n\n You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. \n Required Qualifications: \n\n • High School Diploma/GED\n, • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records or healthcare experience\n, • 1+ years of computer proficiency including MS Word, Excel and Outlook and the ability to use multiple web applications\n, • Ability to travel 10% of the time to cover other offices as needed and have reliable transportation\n\n Preferred Qualifications: \n\n • Knowledge of Epic EMR software\n, • Bilingual in Spanish and English\n\n Soft Skills: \n\n • Ability to work independently and maintain good judgment and accountability \n, • Demonstrated ability to work well with health care providers \n, • Strong organizational and time management skills \n, • Ability to multi-task and prioritize tasks to meet all deadlines \n, • Ability to work well under pressure in a fast-paced environment \n, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others \n\n \n Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hou

Job DescriptionDescriptionPatient Care Coordinator Location: Union, NJ Entity: Alliance Orthopedics Reports To: Senior Operations Manager Alliance Orthopedics is currently looking to add to our mix of talented professionals! This is a great opportunity to join a dynamic, fast-growing company committed to making the world a healthier place for all. We are currently seeking a Patient Care Coordinator to act as a liaison between our provider and patients to monitor treatment plans, connect patients with healthcare providers, and evaluate their progress. To be successful in this role, the Patient Care Coordinator must be responsible for consulting with patients and working with providers to coordinate interventions. The ideal candidate must be knowledgeable about healthcare practices and have the ability to delegate scheduling tasks and assure execution. Summary of Responsibilities: • Build rapport and establish trust with the patients, providers and Scheduler(s), • Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes, • Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion, • Carryout coordination for patient imaging as required, • Collaborate with Medical Team for MD appointments as required, • Provide advanced knowledge of Alliance Ortho services and technology, • Complete mastery of role and responsibilities of a Scheduler Requirements:, • BA/BS in Healthcare Administration, or related field, • Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred) Additional skills/abilities:, • Great verbal and written communication skills, • Strong analytical thinking and ability to be solutions-oriented, • Excellent customer service skills, • Compassion and empathy Alliance Orthopedics is the region's most dynamic multidisciplinary orthopedic practice with nine clinic locations across New Jersey., • Bloomfield, • Fair Lawn, • Union, • Randolph, • East Brunswick, • Middletown, • Freehold, • Old Bridge, • Toms River Job Type:, • Full-time, on-site, • One location, • Exempt Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law. Summary of Responsibilities • Build rapport and establish trust with the patients, providers and Scheduler(s), • Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes, • Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion, • Carryout coordination for patient imaging as required, • Collaborate with Medical Team for MD appointments as required, • Provide advanced knowledge of Alliance Ortho services and technology, • Complete mastery of role and responsibilities of a Scheduler Requirements:, • BA/BS in Healthcare Administration, or related field, • Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred) Additional skills/abilities:, • Great verbal and written communication skills, • Strong analytical thinking and ability to be solutions-oriented, • Excellent customer service skills, • Compassion and empathy Alliance Orthopedics is the region's most dynamic multidisciplinary orthopedic practice with nine clinic locations across New Jersey., • Bloomfield, • Fair Lawn, • Union, • Randolph, • East Brunswick, • Middletown, • Freehold, • Old Bridge, • Toms River Job Type:, • Full-time, on-site, • One location, • Exempt Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Job Description: Ennoble Care is looking for a full-time, experienced Patient Care Coordinator that will work out of our Hackensack, NJ office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: • Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system, • Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes, • Document all client communications (verbal or written) accurately, • Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate, • Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues, • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities, • Become skilled at using technology including secure email, telephone system, electronic medical records, etc., • Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications, • Excellent customer service skills demonstrated by positive feedback from customers and patients, • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: • Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: • Must be comfortable with speaking on the phone for large amounts of the day, • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service, • Ability to take accurate notes to document each task in a timely manner, • Ability to multitask between different patients and workstreams while remaining organized and efficient with time, • Ability to thrive in a fast-paced environment, • Must be able to work full-time, Monday through Friday, daytime hours, on-site in Hackensack, NJ., • Must be proficient in using a computer, including Outlook and other Microsoft Office programs, • Knowledge of basic healthcare terms, conditions, roles, and basic care principles, • Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis PAY RATE- $18 an hour PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU! #brown Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Office Holidays All employees qualify for these benefits: • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program, • Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job Description Body Harmony Physical Therapy, PLLC in New York City is a physical therapist owned private practice located in the downtown NYC area, specializing in Pelvic Floor Rehabilitation and Orthopedic Rehabilitation. Overview: The Patient Care Coordinator plays a crucial role in ensuring the smooth and efficient delivery of healthcare services to patients. They serve as a liaison between patients, healthcare providers, and administrative staff, coordinating various aspects of patient care to optimize patient satisfaction and outcomes. Responsibilities: • Patient Communication and Support:, • Interact with patients in-person, over the phone, or via email to schedule appointments, answer inquiries, and provide assistance., • Address patient concerns, complaints, or issues promptly and effectively, ensuring a high level of patient satisfaction., • Appointment Scheduling and Coordination:, • Manage appointment schedules for healthcare providers., • Ensure proper documentation of appointments and follow-up activities in electronic medical records (EMR) systems., • Insurance Verification and Billing:, • Verify patients' insurance coverage and eligibility prior to appointments., • Assist patients with insurance-related inquiries and billing issues., • Medical Records Management:, • Ensure compliance with healthcare regulations and patient confidentiality guidelines (e.g., HIPAA)., • Facilitate the transfer of medical records between healthcare providers as needed., • Care Coordination and Referrals:, • Collaborate with healthcare professionals to coordinate patient care across multiple specialties and settings., • Monitor patient progress and follow-up on referrals to ensure timely and appropriate care delivery., • Patient Education and Advocacy:, • Advocate for patients' needs and preferences within the healthcare system, ensuring they receive comprehensive and personalized care. Qualifications: • Previous experience in healthcare administration, patient services, or retail and customer service roles., • Strong communication, interpersonal, and organizational skills., • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment., • Compassion, empathy, and a patient-centered approach to care delivery. We will train and mentor the right candidate Hours: Mornings Starting at 7:30 am, Flexible regarding number of hours

Job DescriptionBilingual Russian/English Patient Coordinator for Home Care Position Type: Full Time Language Requirements: Fluent in Russian and English Department: Home Care Services Position Overview We are seeking a dedicated and highly organized Bilingual Russian/English Patient Coordinator to join our growing home care team. This full-time position serves as a critical liaison between patients, their families, healthcare providers, and our caregiving staff. The ideal candidate will possess exceptional communication skills in both Russian and English, demonstrate outstanding scheduling proficiency, and have a genuine passion for improving the lives of patients receiving home care services. As a Patient Coordinator, you will be responsible for managing the complex logistics of home care delivery, ensuring that patients receive timely, appropriate, and culturally sensitive care. Your bilingual abilities will be essential in serving our diverse patient population and breaking down language barriers that often exist in healthcare settings. Key Responsibilities Scheduling and Coordination • Develop, maintain, and optimize comprehensive schedules for home care aides, nurses, and therapists, ensuring appropriate coverage for all assigned patients, • Coordinate patient appointments, medical visits, and therapy sessions while considering patient preferences, caregiver availability, and clinical requirements, • Manage last-minute schedule changes, call-outs, and emergency coverage needs with efficiency and professionalism, • Utilize scheduling software systems to track caregiver assignments, patient needs, and service hours, • Monitor and adjust schedules proactively to prevent gaps in care and ensure continuity of service, • Create and distribute weekly and monthly schedules to all relevant parties in a timely manner, • Maintain accurate records of all scheduling changes, cancellations, and modifications Patient and Family Communication • Serve as the primary point of contact for Russian-speaking patients and their families, providing information, support, and guidance in their preferred language, • Conduct intake assessments and gather comprehensive information about patient needs, preferences, and medical requirements, • Explain home care services, policies, and procedures to patients and families in both Russian and English, • Address patient concerns, complaints, and questions promptly and professionally, escalating issues when appropriate

Job Description At HouseCalls Home Care, we’re more than a Licensed Home Care Services Agency (LHCSA) — we’re a mission-driven team dedicated to providing compassionate, high-quality care that helps elderly and disabled individuals live with dignity and comfort at home. We’re seeking a Bilingual (Spanish-speaking) Patient Care Coordinator to join our Brooklyn office. In this vital role, you’ll serve as the bridge between patients, families, and providers, ensuring personalized care that truly makes a difference. Why You’ll Love Working Here • Competitive pay: $23–$26/hour (based on experience), • Health, dental, vision, and life insurance, • 401(k) with employer match, • Paid Time Off & holidays, • Short- and long-term disability coverage, • Reserved parking, • Smaller caseloads for better work-life balance, • Supportive leadership and growth opportunities, • Make a meaningful impact every day as part of a culturally responsive, mission-driven team What You’ll Do as a Patient Care Coordinator • Serve as the main point of contact for patients and families, • Coordinate and tailor home care plans to meet patient needs, • Oversee scheduling, follow-ups, and in-home assessments, • Educate patients and caregivers on care routines, • Track progress and maintain accurate documentation, • Collaborate with providers, aides, and specialists, • Ensure compliance with agency and health regulations, • Provide empathetic, responsive support at every step What We’re Looking For in a Patient Care Coordinator • 1+ year of experience in care coordination, case management, or clinical support (home care preferred), • Fluent in Spanish (required), • Strong communication and organizational skills, • Proficient in Microsoft Office and EHR systems, • Ability to multitask in a fast-paced environment, • Empathetic, professional, and dedicated to patient-centered care Apply Today Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step in joining a mission-driven team. At HouseCalls Home Care, we value your skills, support your growth, and empower every Patient Care Coordinator to make a lasting difference every single day.

Job Description Help adults connect with the behavioral health services they need while building meaningful relationships in the communities you serve. Compensation $23–$25 per hour ✅ Mileage reimbursement ✅ Part-time weekday schedule (up to 30 hours/week) ✅ Community-based work environment ✅ Professional growth opportunities ✅ Meaningful work supporting seniors and their families Join Mindify Wellness and Care Mindify Wellness and Care is seeking a compassionate, outgoing, and bilingual Patient Care Coordinator to help older adults access psychiatric, therapy, and behavioral health services throughout Northern and Central New Jersey. This role is ideal for someone who enjoys building relationships, educating others, and making a real difference in the lives of seniors and their families. You'll work directly within our partner adult day care centers, helping participants understand available services, connecting individuals to care, and serving as a trusted resource within the community. What You'll Do • Visit partner adult day care centers throughout Northern and Central New Jersey, • Build relationships with participants, families, and staff, • Educate individuals about available behavioral health services, • Help connect patients with psychiatric and therapy services, • Support patient engagement and continuity of care, • Serve as a liaison between patients, families, providers, and center staff, • Provide Spanish-English interpretation when needed, • Maintain accurate documentation and uphold HIPAA standardsWhat We're Looking ForRequired, • Fluent in English and Spanish, • Excellent active listening skills, with the ability to build relationships and work effectively within different adult day center environments, policies, and procedures., • Comfortable speaking with individuals and groups, • Valid driver's license and reliable transportation, • Willingness to travel throughout Northern and Central New Jersey, • Organized, dependable, and self-motivatedPreferred Experience in: • Healthcare, • Behavioral health, • Community outreach, • Social services, • Patient advocacy, • Senior services, • Customer serviceSchedule, • Monday–Friday, • Primarily daytime hours, • Typically between 8:30 AM – 2:30 PM, • Up to approximately 30 hours per weekAbout Mindify Wellness and Care Mindify Wellness and Care is dedicated to expanding access to compassionate, high-quality behavioral health services throughout New Jersey. We believe everyone deserves access to the care and support they need to thrive. Join our team and help connect individuals and families with services that can improve their quality of life. Apply Today If you're passionate about helping people, building community connections, and making a meaningful impact, we'd love to hear from you. Apply today to join Mindify Wellness and Care and help expand access to behavioral health services across New Jersey. Powered by JazzHR Gvi9rojeur

Job DescriptionAbout the Role Our orthopaedic practice is seeking a Medial Liaison Coordinator to serve as the central point of contact between our practice, referring/receiving offices, and outside parties involved in patient care and case coordination. This role manages the flow of referrals across our network of partner offices, keeps surgical and physical therapy reporting current, handles medical records releases, coordinates medical-legal narratives and trial testimony, and manages invoicing and payment tracking. The ideal candidate is highly organized, an excellent communicator, and comfortable managing relationships with external offices, attorneys, and adjusters. Key Responsibilities: Referral Management • Track incoming and outgoing patient referrals across our offices, ensuring timely scheduling and follow-through, • Monitor patient attendance and proactively notify referring/receiving offices when their patients miss scheduled appointments, • Maintain organized referral logs and follow up on outstanding or incomplete referral loops Reporting & Trackers • Compile and release the weekly surgical tracker to relevant stakeholders, • Compile and release the monthly physical therapy tracker, • Ensure trackers are accurate, timely, and distributed to the correct recipients Medical Records & Legal Coordination • Process and release medical records in accordance with HIPAA and practice policy, • Coordinate the preparation and delivery of medical narrative reports, • Coordinate trial testimony logistics — scheduling, confirming attorney/court requirements, and ensuring physicians have what they need to appear or testify, • Serve as point of contact for attorneys and adjusters on case-related documentation requests Billing & Payment Tracking • Prepare and send invoices related to narratives, records, and testimony/trial services, • Track outstanding payments and follow up on overdue accounts, • Maintain accurate records of billed and collected amounts General Liaison Duties • Build and maintain strong working relationships with partner offices, attorneys, and outside providers, • Act as a communication bridge between the practice's clinical/administrative staff and external parties, • Flag recurring issues (missed appointments, referral breakdowns, payment delays) to managementQualifications: Required • High school diploma or equivalent (Associate's degree preferred), • 1–2+ years of experience in a medical office, referral coordination, or medical-legal support role, • Strong written and verbal communication skills; comfortable corresponding with attorneys and adjusters, • Highly organized with strong attention to detail and follow-through, • Proficiency with EHR/practice management systems, Microsoft Office (Excel, Outlook), • Ability to manage multiple ongoing trackers and deadlines simultaneously Preferred • Familiarity with medical record release requirements (HIPAA) and Workers' Compensation/No-Fault/Lien case documentation, • Prior experience coordinating with law firms, IME processes, or trial/deposition logistics, • Experience with basic invoicing/AR tracking We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note that we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.

Job Description Patient Care Coordinator Opportunity Knocks! Location: East Rutherford, NJ Job Type: Full-time | In-person Pay: $21.00–$22.00 per hour (based on experience) Schedule: Monday–Friday, 9:00 AM–5:00 PM No nights. No weekends. Better work–life balance. About the Role PersonalRx, an innovative and rapidly growing national pharmacy, is seeking a detail-oriented, organized, and energetic Patient Care Coordinator to join our team. This role is ideal for someone with retail pharmacy experience who enjoys communicating with pharmacies, physicians, and patients to ensure seamless medication coordination. Spanish-speaking candidates are strongly encouraged to apply. Who We Are At PersonalRx, we do more for patients—at no added cost. We provide: • Free delivery, • Pre-sorted medications in personalized dose packs (instead of bottles), • Clear labeling with patient name, medication, dosage, and time of day Our mission is to make it easier for patients to take the right medications at the right time—every time. Learn more at www.personalrx.com. Key Responsibilities • Contact retail pharmacies to transfer prescriptions, • Communicate with doctors’ offices to obtain new prescriptions, • Handle incoming calls from pharmacies and physician offices, • Accurately document call outcomes in our system, • Communicate call status and updates to internal team members Comprehensive training on our systems and services is provided during your first week. Qualifications Required: • High school diploma or equivalent, • Fluent in English, • Professional phone presence with strong empathy and attention to detail, • Ability to commute to East Rutherford, NJ, • Availability for a full-time, first-shift schedule Preferred: • 1+ year of retail pharmacy experience, • 1+ year of customer service or patient care experience, • CPhT certification (PTCB or NHA/ExCPT), • NJ State Pharmacy Technician License, • Bilingual (English/Spanish) Compensation & Benefits • Competitive hourly pay ($21.00–$22.00 DOE), • Paid time off, • Employee referral program, • Opportunities for advancement based on performance, • Stable first-shift schedule (no evenings or weekends) Apply Today! Join a company that values its employees, compensates competitively, and is transforming the way patients manage their medications. PersonalRx is an Equal Opportunity Employer (EOE). Powered by JazzHR T5pALmqTgW

Job Description Job Posting: Patient Care Coordinator Position: Patient Care Coordinator Type: Full-Time Schedule: Monday - Friday, 8:00 AM - 4:00 PM Location: Woodcliff Lake, NJ Reports to: Director of Care Coordination A. BASIC SUMMARY: The Care Coordinator is responsible for managing and coordinating all aspects of patient care to ensure high-quality service delivery and client satisfaction. This includes overseeing onboarding, staffing, case compliance, and daily operational issues. The role requires strong organizational skills, proactive communication, and a commitment to ensuring that every client receives consistent, authorized care. The Coordinator serves as the ongoing primary point of contact for their assigned clients from case acceptance through long-term service retention. B. PRIMARY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: 1. Client Onboarding • Ensure all onboarding documentation is completed and admission agreements are signed before activating services. 1. Care Coordination and Staffing • Manage, maintain, and optimize staffing schedules to fill 100% of authorized service hours., • Respond promptly to aide call-outs, resignations, or client dissatisfaction to prevent service disruptions., • Recruit new caregivers as needed to ensure coverage and prevent open shifts., • Collaborate with vendors and third-party service providers to meet client care needs. 1. Client Case Management • Keep client records current with updated demographics, preferences, care plans, and incident tracking., • Process authorization updates and adjust staffing accordingly., • Manage discharges with proper documentation and within compliance timelines., • Ensure scheduling of caregiver shifts is accurate at all times, with correct times and assignments reflected in the system., • Monitor and clear out prebilling daily to ensure all visits are verified and ready for timely invoicing and payroll processing. C. PHYSICAL REQUIREMENTS: • Prolonged periods of sitting and computer use., • Ability to manage and prioritize multiple tasks in a fast-paced environment., • Occasional in-person meetings or field visits may be required. D. QUALIFICATIONS: • Adaptable to a fast-changing, entrepreneurial environment., • Strong organizational and time-management skills., • Excellent communication skills—both verbal and written., • Conflict resolution and problem-solving abilities., • Proficiency in Microsoft Office and scheduling platforms. E. EDUCATION AND REQUIREMENTS: • Previous experience in client services, healthcare coordination, or case management preferred., • Familiarity with healthcare authorizations and staffing models is a plus., • At least one year of experience in an office setting.

Job Description At HouseCalls Home Care, we believe every caregiver deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team. We provide high-quality, in-home care services that support seniors and individuals with healthcare needs in the comfort and safety of their homes. Position Overview We are looking for a professional, organized, and caring individual who is passionate about improving patient outcomes and supporting families in need of quality home care services. Compensation & Benefits • Competitive pay: $24/hour (based on experience), • Health, Dental, and Vision Insurance, • Life and Disability Insurance, • Paid Time Off (PTO), • 401(k) Retirement Plan, • Parking Spot Provided, • Career growth opportunities, • Additional employee benefits available Key Responsibilities • Communicate with patients and families to assess care needs and provide ongoing support, • Develop, coordinate, and manage individualized patient care plans, • Schedule and coordinate appointments and services with healthcare providers, • Educate patients and families on medications, conditions, and care instructions, • Monitor patient progress and maintain accurate documentation, • Collaborate with nurses, aides, and healthcare professionals to ensure quality care delivery, • Maintain professionalism, empathy, and excellent customer service at all times Qualifications • Minimum 3 years of experience in care coordination, healthcare administration, or clinical practice, • Bilingual in English and Bengali required, • Strong communication, organizational, and multitasking skills, • Proficiency in Microsoft Office and general computer systems, • Ability to work in a fast-paced healthcare environment, • Compassionate, dependable, and patient-focused mindset If you are passionate about helping others and want to grow with a supportive and mission-driven healthcare team, we encourage you to apply today.

Job Description Job Function: Patient Care Coordinator Job Level: Individual Contributor Employment Status: Full-time Primary Location: Bay Ridge, Brooklyn, NY Job Summary: The Patient Care Coordinator is a proactive role designed to ensure exceptional patient experiences throughout their journey with us. The Patient Care Coordinator will advocate for patients' needs, coordinate care among healthcare providers, and maintain a supportive environment conducive to healing and well-being. Key Responsibilities Patient Advocacy: • Advocate for patients' needs within the practice, addressing concerns promptly and effectively., • Assist patients in navigating the physical therapy process, providing guidance and support as needed., • Communicate patient insurance coverage, benefits, and responsibilities., • Coordinate with different departments and external vendors for updates and services., • Assist patients with appointment changes and scheduling., • Educate patients about their treatment plans, exercises, therapy goals, and expected outcomes., • Ensure compliance with HIPAA regulations to protect patient privacy., • Collaboration and Coordination:, • Coordinate with physical therapists and healthcare professionals to ensure seamless patient care., • Communicate relevant patient information to therapists, facilitating continuity of care., • Collaborate closely with the clinic manager to streamline operations and improve patient care processes. Patient Experience: • Create and maintain a welcoming, positive, and compassionate environment for patients., • Engage with patients during exercises, actively listening to their concerns and addressing them empathetically., • Capture positive moments on video to enhance the patient experience and showcase our commitment to care., • Collect patient feedback and reviews to continuously improve our services and patient satisfaction., • Represent the organization's values by upholding standards of professionalism and care. On-premises responsibilities: • Ensure the clinic is clean and organized all the time; this includes, but not exclusively, bathrooms, kitchen, pool, front desk, exercise area, and storage areas., • Regularly disinfect high-touch surfaces, including counters, door handles, and seating areas in waiting and treatment areas., • Receiving shipments, opening boxes, and restocking supplies., • Keep all therapy rooms neat, ensuring equipment is sanitized and properly stored after each use., • Assist in the assembly of the clinic's furniture, e.g., chairs, cabinets, tables, and beds., • Dispose of waste appropriately, ensuring trash bins in common and clinical areas are emptied regularly., • Collect patients' responsibilities, e.g., copay, coinsurance, deductible, etc., and safely keep it and deliver it to the manager on a weekly basis., • Organize patient forms, brochures, and other materials at the front desk to create a tidy and welcoming environment., • Ensure that any spills or hazards are promptly addressed to maintain a safe environment for patients and staff., • Collect used towels, place them in the washer, transfer them to the dryer once cleaned, and fold them when dry., • The Patient Care Coordinator may be required to assist with clinical tasks, such as supporting pain management services, as needed, based on qualifications and training Qualifications • A high school diploma or equivalent is required; a bachelor's degree in healthcare administration, business administration, or a related field is preferred., • Experience in a physical therapy practice or healthcare setting is preferred., • Strong interpersonal and communication skills, with the ability to empathize with professionals., • Organizational skills and attention to detail for managing appointments and effectively communicating with patients and healthcare, records, and administrative tasks., • Knowledge of medical terminology, insurance processes, and HIPAA regulations., • Ability to work independently and as part of a team in a fast-paced environment. Physical Requirements • Ability to stand, walk, and assist patients as needed during therapy sessions., • Minimal lifting may be required to assist patients or move light equipment. Tools and Technologies • Electronic Medical Records (EMR) Systems (Web PT), • Office Productivity Software (Microsoft Office, Google Workspace), • Digital Communication Tools (Email, instant messaging)

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.