Chicago
Job DescriptionDescription: JETSET Pilates is seeking a passionate and experienced Lead Instructor to champion instructional excellence, instructor development, and brand consistency within the studio. As a key member of the leadership team, the Lead Instructor is responsible for training, mentoring, and evaluating instructors while delivering exceptional client experiences through high-quality, on-brand classes. The Lead Instructor serves as the standard-bearer for the JETSET Pilates method and culture, ensuring all instructors are equipped to deliver a consistent, motivating, and results-driven experience. This role plays a critical part in client retention, instructor development, and the continued growth of the studio. Duties and Responsibilities Instructor Training & Development • Lead the execution of new instructor onboarding and training programs within the studio., • Serve as the primary mentor and resource for instructors, ensuring adherence to JETSET Pilates coaching standards and brand expectations., • Remain current on all required JETSET Pilates training modules and hold instructors accountable for completing ongoing education requirements., • Foster a culture of continuous feedback, learning, and professional development among the instructor team., • Conduct formal written instructor evaluations on a quarterly basis., • Attend and evaluate instructor classes regularly, observing a minimum of two classes per instructor each month and providing coaching and feedback as needed., • Assist with instructor recruitment, auditions, and hiring initiatives as requested. Instruction & Client Experience • Lead a minimum of 10 classes per week while maintaining exceptional instructional quality and client engagement., • Deliver motivating, safe, and effective 50-minute choreographed Pilates classes., • Provide modifications and form corrections to support clients of all fitness and experience levels., • Create a welcoming, high-energy environment that reflects the JETSET Pilates brand and culture., • Build strong relationships with clients and contribute to member retention through exceptional coaching and service., • Demonstrate flexibility with class scheduling and instructor substitutions as needed. Leadership & Studio Support • Provide strong leadership and guidance to foster a positive, authentic, and successful environment for both staff and clients., • Collaborate with the General Manager and studio leadership team to support studio goals and initiatives., • Communicate instructor feedback, performance observations, and scheduling recommendations to the General Manager or Owner-Operator., • Lead by example through professionalism, accountability, and active participation in studio operations and events., • Support initiatives designed to grow the studio's client base and strengthen community engagement. Brand Standards & Quality Assurance • Ensure consistency in class delivery, coaching techniques, and the overall JETSET Pilates experience across all instructors., • Model best practices in client engagement, cueing, coaching, and professionalism., • Uphold company policies, procedures, and service standards., • Maintain the highest level of customer service and professionalism at all times.Requirements:, • Current Certified Personal Trainer or Group Fitness Instructor certification from an accredited organization such as NASM, ACE, AFAA, or equivalent (other certifications may be considered)., • Current CPR/AED certification required., • Previous Pilates and group fitness instruction experience required., • Prior leadership, coaching, mentoring, or training experience preferred., • Strong communication, presentation, and interpersonal skills., • Ability to coach, motivate, and develop instructors effectively., • Passion for fitness, wellness, and community building., • Ability to thrive in a fast-paced, team-oriented environment. What Makes a Successful Lead Instructor • Leads with confidence, positivity, and professionalism., • Passionate about developing instructors and elevating team performance., • Demonstrates exceptional coaching and communication skills., • Embodies the JETSET Pilates brand and culture in every interaction., • Highly organized, dependable, and accountable., • Committed to delivering an exceptional client experience., • Dedicated to maintaining instructional excellence and brand consistency. Schedule Requirements • Teach a minimum of 10 classes per week., • Flexible availability, including mornings, evenings, weekends, and holidays as needed., • Availability to conduct instructor observations, evaluations, training sessions, and team development meetings.