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We're looking for an experienced Maintenance Controller to join our Service Centre team. This is an exciting opportunity for someone with a strong HGV/LGV maintenance background who enjoys working in a fast-paced environment, negotiating with suppliers, and ensuring customers receive exceptional service. \n As a Maintenance Controller, you'll play a key role in managing vehicle maintenance and repair costs while ensuring commercial vehicles are returned to service as quickly and efficiently as possible. Working closely with customers, suppliers, and internal teams, you'll help minimise vehicle downtime, control maintenance expenditure, and deliver industry-leading service. \n What You'll Be Doing \n\n • Authorise maintenance and repair work while ensuring repairs are completed to the highest quality and best value.\n, • Review vehicle history, warranty, goodwill and policy claims before approving repairs to maximise cost savings.\n, • Monitor Vehicle Off Road (VOR) cases, proactively reducing downtime and meeting agreed customer KPIs.\n, • Challenge repair costs in line with supplier agreements and national parts contracts.\n, • Negotiate with suppliers to achieve the most cost-effective repair solutions.\n, • Source new and used parts where appropriate to speed up repairs.\n, • Build and maintain strong working relationships with suppliers, customers and internal stakeholders.\n, • Investigate rechargeable repairs, obtain supporting evidence, and ensure costs are correctly recorded.\n, • Monitor maintenance spend against budgets and identify opportunities for cost avoidance.\n, • Track maintenance trends, warranty recoveries, component failures and supplier performance.\n, • Support colleagues across the Service Centre as required and contribute to continuous improvement initiatives.\n\n We're looking for someone who is commercially aware, customer focused and confident making decisions in a busy operational environment. \n You'll ideally have: \n\n • Previous experience as an HGV/LGV Technician, Workshop Controller or within a Maintenance Control environment.\n, • Extensive knowledge of HGV/LGV maintenance standards, repair methods and industry legislation.\n, • Strong understanding of repair times, labour rates and parts pricing.\n, • Experience managing maintenance costs within fleet, rental, contract hire or commercial vehicle environments.\n, • Excellent negotiation and communication skills with the confidence to challenge suppliers where appropriate.\n, • Strong organisational skills with the ability to prioritise multiple tasks.\n, • Good IT skills, including Microsoft Excel, with experience producing performance reports.\n, • The ability to work independently, solve problems and see tasks through to completion.\n, • A flexible, proactive approach with a commitment to delivering excellent customer service.\n\n Desirable (but not essential): \n\n • Knowledge of Audatex.\n, • Experience of body shop repair processes.\n, • Experience using M3 or similar fleet management systems.\n\n You'll become part of a professional and supportive team where your expertise will make a real difference to our customers and business performance. \n We offer: \n\n • Competitive salary\n, • Company benefits package\n, • Ongoing training and development\n, • Supportive team environment\n, • Opportunities for career progression\n\n

We are currently looking to recruit an Assistant Service Manager at our CUPRA dealership in Coventry. Working hours are Monday to Friday 8am to 6pm, and Saturdays on a rota basis. Basic salary of £38,000 plus bonus and benefits including a company car. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities You will need to be hands on in your approach to help support the Service Manager in driving the department forward, ensuring targets are met and budgets are managed. You will also be versed in all aspects of the Service Department. To ensure the efficient and profitable operation of the Service department To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories To ensure that all manufacturers’ policies and procedure are adhered Assist with planning, forecasting and delivering sales targets Managing and development of the team Growing workshop utilisation and efficiency Exceeding customer satisfaction Managing the smooth running and day to day activity of the Service DepartmentThe ideal candidate will have previously worked as a Service Advisor, Senior Service Advisor, or workshop controller but is looking for their first step into management. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you

Job Title: Maintenance Controller Hours: Monday to Friday 37.5hrs between 7am-5pm Salary: £40,000 Location: Coventry (Hybrid role 3 days off / 2 days home working Mon & Fri) Benefits: Hybrid working – 3 days office / 2 days home , 25 days holiday plus bank holidays, Company sick pay, Enhanced maternity benefits, Health Cash Plan, Employee perks and discounts platform, 5% employer pension contribution, Life assurance cover, Supportive team environment with long-term career opportunities Maintenance Controller Opportunity An exciting opportunity has arisen for an experienced HGV / LGV maintenance professional to join a fast-paced and highly supportive fleet operation in a hybrid office-based role. This position is ideal for someone with a strong technical background in commercial vehicle maintenance who enjoys problem solving, supplier management and keeping fleets moving efficiently while delivering outstanding customer service. You’ll play a key role in managing scheduled and reactive maintenance, minimising vehicle downtime, controlling repair costs and building strong working relationships with suppliers and customers alike. Key Responsibilities of the Maintenance Controller Manage and coordinate scheduled and unscheduled maintenance for HGV & LGV fleets Proactively reduce vehicle downtime (VOR) and return vehicles to service quickly and efficiently Authorise repairs while ensuring all work meets quality, compliance and budget standards Review vehicle history, warranties and repair records to minimise unnecessary costs Liaise daily with suppliers, workshops, repairers and customers to ensure smooth operations Negotiate repair costs in line with supplier agreements and national parts pricing Monitor fleet maintenance spend and support KPI performance targets Source parts where required to reduce downtime and speed up repairs Support maintenance teams, supplier advisors and customer coordinators within a busy service environment Escalate unresolved technical or supplier issues where necessary Maintain accurate records, reporting, and cost tracking for warranty and goodwill claims Build strong relationships with suppliers and customers while delivering excellent service standardsMaintenance Controller experience/skills Required: Previous experience as an HGV/LGV Technician, Workshop Controller or within a maintenance control environment Strong understanding of commercial vehicle maintenance standards and repair processes Experience managing fleet maintenance, scheduling, VOR control or contractor repair networks Excellent knowledge of repair times, maintenance costs and cost control processes Strong communication and negotiation skills with the ability to influence at all levels Ability to work independently, prioritise workloads and see tasks through to completion IT literate with experience using Excel and reporting systems A proactive and solutions-focused approach to problem solving Experience with Audatex or bodyshop repair processes would be advantageous but not essentialIf you have a strong commercial vehicle maintenance background and enjoy keeping operations running efficiently behind the scenes, this could be an excellent next step in your career so please apply to this advert with an updated copy of your CV

Job Title: Maintenance Control Manager Hours: Monday to Friday 37.5hrs between 7am-5pm (Hybrid) Salary: £60,000 + Company vehicle or allowance where applicable Location: Coventry (Hybrid role 3 days off / 2 days home working Mon & Fri) Benefits: Hybrid working – 3 days office / 2 days home , 25 days holiday plus bank holidays, Company sick pay, Enhanced maternity benefits, Health Cash Plan, Employee perks and discounts platform, 5% employer pension contribution, Life assurance cover, Supportive team environment with long-term career opportunities, Company vehicle or allowance where applicable Maintenance Control Manager An exciting opportunity has arisen for an experienced Fleet Maintenance professional to join a fast-paced and growing operation overseeing the maintenance performance of a large commercial vehicle fleet. This role is ideal for someone with strong HGV technical knowledge, leadership experience and a proactive approach to fleet performance, maintenance control and cost management. You’ll play a key role in maximising fleet uptime, controlling maintenance spend, improving operational efficiency and ensuring vehicles remain fully compliant with all DVSA and operator licence requirements. Key Responsibilities of the Maintenance Control Manager Lead and manage the day-to-day fleet maintenance control operation across HGV, LCV, PSV, or municipal vehicle fleets Lead, motivate and support 5 maintenance controllers Oversee servicing, inspections, MOT preparation, repairs and defect management processes Monitor and control daily maintenance & repair (M&R) spend across multiple revenue streams Analyse KPI data and implement strategies to reduce fleet maintenance costs and improve efficiency Minimise vehicle downtime and maximise fleet availability through proactive planning and coordination Manage workshop activity, maintenance schedules and job allocation priorities Liaise with workshops, mobile technicians, suppliers, contractors, and internal stakeholders Ensure full compliance with DVSA regulations, PMI schedules, health & safety standards and operator licence requirements Oversee maintenance records, audit documentation and defect reporting systems Support breakdown management and emergency repair coordination Drive continuous improvement initiatives across maintenance operations and fleet performanceMaintenance Control Manager experience/skills Required Previous experience in a Fleet Maintenance Manager, Workshop Controller, Fleet Controller, Maintenance Controller or similar role Strong technical knowledge of HGV, PSV, LCV, or municipal vehicle maintenance Excellent understanding of DVSA compliance, PMI schedules, MOT standards, and O-Licence requirements Experience managing workshop operations, fleet maintenance systems and repair networks Strong leadership, organisation and communication skills as you will be managing a team of 5 maintenance controllers Ability to work effectively under pressure within a fast-moving operational environment Commercial awareness with experience controlling maintenance costs and supplier performance IT literate with experience using workshop or fleet management systems IRTEC, NVQ Level 3, or equivalent mechanical qualification desirable If you’re an experienced fleet maintenance professional looking for a role where you can genuinely influence operational performance, fleet reliability, and maintenance efficiency — this could be the perfect next step in your career so please apply to this advert with an updated copy of your CV

What we're looking for: This role would ideally suit someone who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman or Experienced Workshop Controller and are looking to Listers for more opportunities to progress. The Workshop Controller i

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