Trabajos ticket office en SaleCrear alertas

Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.Job Description Support and Progression AdvisorSalary : £28,325.00 per annum & Company BenefitsLocation: Covering Central & South ManchesterContract Type: Permanent Full TimeHours of work : 37.5 per weekAre you passionate about making a difference and creating positive social impact ? As a Support and Progression Advisor , you will play a transformational role in a voluntary, health-informed programme in large community settings . You will be helping participants unlock their potential and building confidence through identifying strengths to overcome barriers through their voluntary journey.In the role, you will manage a focused caseload and deliver support from both office and community- based settings, coordinating health interventions, community referrals, skills and volunteering opportunities, employer engagement and in-work support where appropriate.What you will be doing:Managing a focused caseload, ensuring that you hold regular contact and engaging with participants to enable them to progress successfully through the programme.Completing personalised assessments to develop tailored support plans that reflect participant strengths, needs, goals, wellbeing, barriers and readiness to achieve individual aspirations.Supporting the participants access to skills development, volunteering, community activity, employer engagement and in-work support, aligned to their individual goals.Delivering support from office and community settings, ensuring support is accessible and responsive to participant circumstances.Coordinating referrals and warm handovers to specialist support services where appropriate.Adapting support for participants that may be vulnerable and low on confidence as well as escalating safeguarding and welling concerns where needed.Recording participant progress and ensuring case records, action plans, referrals and agreed outcome are completed accurately, on time and in line with contractual and quality requirements.Qualifications You will require:Strong relationship-building, communication, coaching and motivational skills.The ability to be able to communicate effectively and build trust with participants who may have complex needs.Strong planning and organisational skills in order to meet quality standards, whilst supporting sustained engagement and progress.Ability to be comfortable working in both an office and community setting to collaborate with internal and external stakeholders.Desired experience:Experience of working in a relevant industry within the past 3 months.Ability to adapt communication styles to meet individual needs, whether delivering support in person, by telephone, video call or other online platformsGood understanding of safeguarding, wellbeing, confidentiality, data protection, digital systems and professional standards.Experience supporting people facing health, wellbeing, disability, confidence-related or wider personal barriers.Experience delivering coaching, mentoring, advice, guidance or key worker support in a people centric way.Experience developing personalised support plans and supporting positive outcomes, including confidence-building, skills development and readiness for work.Experience in community-based, employability, health, social care, wellbeing or related settings would be beneficial.Additional Information At Ingeus, weve spent time listening to our employees to build our benefits package:25 days annual leave plus bank holidays with the opportunity to salary trade extraEAP Support programme available 24/7 with access to 6 x counselling sessionsPrivate Medical InsuranceEyecare vouchers with help to purchase new glassesLife assuranceOnline discount shopping via Perks at WorkCycle to Work schemeSeason ticket loanUp to two days each year dedicated to Community Giving (Volunteering)Access to Salary Finance; financial education and adviceThe opportunity to buy extra perks such as, critical Illness Cover, dental insuranceLong Service AwardsAt Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.As a Disability Confident Employer, we understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustmentswhether thats help with the application, interview format, or anything elsewere here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us to discuss how we can support you.Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.TPBN1_UKTJ

Company description:About RINA Power SystemsRINAs established and global Power Systems Business Unit is 260 strong, supporting growing market demands in power generation including renewables (wind & solar), environmental protection and the expansion of Hydrogen in energy.The UK Power Systems Engineering capability is 100 strong, providing Engineering Consultancy and Project Delivery services in electricity distribution design, carbon capture, renewable generation and storage, grid connection/integration, and earthing & lightning protection.Our clients include lenders, investors, TNOs/DNOs, OEMs, developers and other stakeholders on key power and renewable engineering projects.About RINARINA is a 7,000 strong and growing global engineering services firm, providing innovative consulting services to critical industry sectors, including Energy, Power, Renewables, Defence, Manufacturing, Transport & Infrastructure. It operates out of 70 countries, giving us the depth of experience across engineering disciplines to support clients in an ever technically evolving world. We have a strong reputation providing services that are of the highest quality, creating significant value add to our clients.Job description:RINA is looking for a highly experienced Lead Design Engineer to join its growing Power Systems Consulting team, delivering complex Substation Design and Power Systems Studies engagements for large power and electricity corporations, DNOs, utility companies and Data Center operators.The portfolio is broad, advising clients on complex issues such a grid capacity/integration, high voltage power line design, site surveys, carbon capture and other sustainable engineering solutions.This is an exciting opportunity to advise the Electrical Power sector on developing modern and sustainable solutions.This role is be based out of our Manchester office though RINA is smart/hybrid working organisation. Moderate travel across the UK is required though.The RoleYou will lead Substation Design projects ensuring solutions are compliant, safe and adhere to industry standards.Role Responsibilities:Act as technical lead for substation design project deliverables ranging from 11 kV to 400 kV, including HV/EHV air-insulated and gas-insulated substations.Lead or contribute to client meetings and technical workshops related to substation engineering.Produce detailed substation electrical design packages compliant with client and applicable national/international standards (ENA, BS, IEC, IEEE, ANSI, etc.).Prepare and review engineering calculations, technical reports, and equipment specifications.Develop technical documentation including design reports, scheme evaluations, and presentations, particularly for FEED and concept-stage projects.Ensure compliance and QA with CDM Regulations and all other applicable legal and regulatory requirements related to substation and electrical system design.Drive and embed a Safety-by-Design approach across all projects.Provide engineering input to budgets, schedules, forecasts, and risk and change management activities.Work closely with Protection & Control, Civil/Structural, and other engineering disciplines to support multidisciplinary project delivery.Mentor and provide technical guidance to junior engineers, graduates, and consultants.Profile description:Role Requirements:Electrical Engineering graduate (preferably CEng).At least 10 years experience working in electrical transmission and distribution engineering environments, of which at least 2 years project experience will have been within the UK.Demonstrable power system design experience up to 132 kV, preferably up to 400 kV, across a range of industrial, distribution, and transmission network projects.Proven experience in one or more of the following areas: substation physical/primary design, substation protection & control design, and SCADA system design/development.Strong knowledge of applicable legislation, regulations, and industry standards.Strong technical knowledge across some of the following:o Single-line diagrams and substation layoutso CT/VT selection and calculationso Auxiliary AC/DC power systemso Power cable systemso Secondary engineering and protection & control systemsWorking knowledge of MicroStation and AutoCAD.Strong analytical and problem-solving capabilities.Demonstrable involvement in mentoring and developing graduate engineers and junior consultants.Good understanding of UK environmental and waste management legislation and compliance requirements.Experience supporting business development is advantageous.Experience in installation and commissioning activities is desirable.EligibilityMust be eligible to work within the UK without employer sponsorship andwilling to commute or relocate to Manchester.We offer:? BenefitsIn addition to the below, you will become part of our growing global team, you will find yourself working with world-class professionals and clients in a global market.25 days leave (plus bank holidays)Matched 6% pensionHealth InsuranceHybrid workingSupport of Military Reservists 10 additional paid daysLife AssurancePay for professional membershipCycle to work scheme e-Vehicle schemeEmployee perks retail discountsGenerous recruitment referral bonus4 half days paid leave for STEM AmbassadorsSeason ticket loanTPBN1_UKTJ

About IRISIRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.We're a Great Place to Work certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.At IRIS, we build software that helps organisations work smarter, save time, stay compliant, and achieve more.Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us.We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach.This is a hands-on coaching and enablement role.You won’t be line managing the team. Instead, you’ll be visible with our Customer Success Managers and Renewals Specialists, helping people understand what good looks like, improve customer conversations, build confidence, and turn the right behaviours into everyday habits.You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent.Why This Role MattersGreat Customer Success is about more than answering queries or closing tickets.It is about understanding what the customer is trying to achieve, helping them get value from our products, spotting risk early, building strong relationships, and supporting retention and renewal.That shift takes coaching, consistency, and reinforcement.That’s where you come in.You’ll help our teams build the confidence, skills, and commercial awareness needed to have better customer conversations and drive better outcomes.You’ll help people understand:what good customer ownership looks likehow to move from reactive support to proactive value-led conversationshow to spot customer risk and act earlyhow to talk confidently about adoption, value, retention and renewalhow to use performance feedback in a constructive wayhow to build stronger habits around activity, follow-up and customer outcomesSimply put, you’ll help make the change happen on the office floor.About the Team You'll JoinYou’ll work across our Customer Success and Renewals teams, supporting colleagues who are focused on helping customers stay engaged, get value from IRIS products, and continue their partnership with us.You’ll partner closely with:Customer Success ManagersRenewals SpecialistsFrontline ManagersCustomer Success LeadersRenewals LeadersLearning & DevelopmentSenior Customer Success stakeholdersThis role is about being close to the team, understanding what is happening day to day, and helping managers and colleagues turn performance goals into practical action.What You'll Be DoingNo two weeks will look exactly the same.One day you might be sitting with a Customer Success Manager to review how they approached a customer conversation.The next, you might be helping a Renewals Specialist build confidence around a commercial discussion, supporting a new starter with their ramp plan, or working with a manager to reinforce consistent expectations across their team.You might listen to calls, review CRM activity, look at performance trends, share best practice, or coach someone through how to handle a difficult customer situation.Your focus will include:Coaching Customer Success and Renewals colleaguesYou’ll provide practical, supportive coaching to help people improve their performance, confidence and customer conversations.You’ll help colleagues understand what good looks like, where they can improve, and what actions they can take straight away.This could include coaching around customer ownership, renewal conversations, adoption, value, risk, follow-up, objection handling, call quality, activity levels or customer engagement.Helping the team move from ticket-led to outcome-ledYou’ll help reinforce the shift from simply responding to customer requests to taking ownership of customer outcomes.That means encouraging people to think beyond the immediate query and ask:What is the customer trying to achieve?Are they getting value from the product?Is there a risk we need to act on?What action should we take next?How do we support retention and renewal?You’ll help make this mindset clear, practical and consistent across the team.Supporting managersYou won’t be there to replace managers, but you will help them land the message.You’ll work with frontline managers to reinforce expectations, share themes, support coaching conversations, and help build consistency across teams.You may support managers with performance check-ins, new starter progress, quality reviews, or practical coaching plans for colleagues who need extra help.Supporting new startersYou’ll help new colleagues ramp up successfully by giving them practical support, guidance and feedback.You’ll work with managers and L&D to understand where new starters are progressing well and where they may need more help.You’ll also feed back any common themes that could improve onboarding, training or early-stage support.Using data and insight to guide actionYou don’t need to be a data analyst, but you do need to be comfortable using performance information to spot patterns and focus your coaching.This could include CRM activity, call quality, customer feedback, renewal progress, customer health, activity levels, target progress, new starter ramp, or manager feedback.The key is being able to turn insight into simple, practical action.Sharing best practiceYou’ll help create consistency by spotting what is working well and sharing it across teams.That might mean helping build coaching guides, call examples, conversation prompts, playbooks, checklists, or simple best-practice resources that help people do the job better.What We’re Looking ForWe’re less interested in job titles and more interested in relevant experience.You may currently be, or have previously been, a:Customer Success ManagerSenior Customer Success ManagerRenewals ManagerSenior Renewals SpecialistAccount ManagerSenior Account ManagerCustomer Success Team LeaderRenewals Team LeaderCustomer Success CoachCustomer Success Enablement SpecialistSales Enablement SpecialistCommercial Enablement SpecialistCustomer Experience CoachPerformance CoachThis could be a great move if you have previously managed a Customer Success, Renewals or Account Management team and now want to step away from direct line management while still helping people improve.It could also suit a strong Senior CSM, Renewals Specialist or Account Manager who is known for doing the job well and now wants to pass on their experience to others.Essential ExperienceYou’ll likely be a strong fit if you have:Experience in Customer Success, Renewals, Account Management, SaaS, subscription services, or another customer-facing commercial environment.A good understanding of what makes customer-facing teams successful.Confidence coaching others and helping people improve through practical feedback.Experience supporting customer conversations linked to value, adoption, retention, renewal, risk or commercial outcomes.The ability to help teams move from reactive customer handling to proactive, outcome-led customer conversations.Comfort using performance information, CRM activity, call reviews, customer feedback or manager insight to spot where support is needed.Strong communication skills and the confidence to give clear, constructive feedback.The ability to build trust quickly with frontline colleagues and managers.A practical, hands-on approach and the confidence to be visible with the team.The ability to reinforce expectations in a positive, consistent and supportive way.A genuine interest in helping people improve and succeed.Desirable ExperienceIt would be useful, but not essential, if you also have:Experience in a software or SaaS business.Experience supporting Customer Success or Renewals teams.Experience using Salesforce or another CRM system.Experience in coaching, enablement, training or performance improvement.Experience supporting new starter onboarding or ramp-up.Experience reviewing calls, customer conversations, activity data or quality measures.Experience helping teams become more commercially confident.You'll Thrive In This Role If You...Enjoy being close to the team and making things happen day to day.Like coaching people in real situations, not just in formal training sessions.Can explain things clearly and simply.Know how to challenge people positively while keeping trust.Are confident speaking to both frontline colleagues and managers.Can spot when someone needs extra support and help them take practical next steps.Care about customer outcomes, not just activity.Understand that performance improvement is about habits, consistency and follow-through.Are happy being visible, hands-on and part of the office-floor rhythm.Want to help a team change how it thinks, works and talks to customers.Why Apply?This is a great opportunity to use your Customer Success, Renewals, Account Management or commercial experience in a different way.You’ll have the chance to help shape how our teams work, coach people through real customer conversations, and support a shift towards a more proactive, outcome-led and commercially confident way of working.You’ll enjoy:A hands-on coaching role with visible impact.The chance to support Customer Success and Renewals teams directly.The opportunity to influence customer retention and customer experience.A role where you can pass on your experience without directly line managing a team.Variety, ownership and close partnership with managers and leaders.A supportive environment within a growing software business.Competitive salary and benefits package.What Can You Expect From Our Application Process?We like to keep things simple, transparent, and fair:1️⃣ Apply onlineJust upload your CV and tell us why you’re interested in the role.2️⃣ Initial Interview (plus Online Assessments)A chat with our Talent team.Two short assessments:CCAT (15-minute timed test).EPP (untimed personality questionnaire).3️⃣ Stage OneA discussion with our Customer Success leadership team focused on your experience, approach to coaching, and performance improvement expertise.4️⃣ Stage TwoA panel interview with our VP, Customer Success, Director, Customer Success, and Chief Customer Officer.At IRIS, we help thousands of customers achieve more with software that simplifies complex processes, saves time, and supports long-term success.This role is about helping our people do the same: building confidence, improving conversations, and creating better outcomes for our customers.Why You’ll Love Working HereImpact: Your work will influence millions globally.Growth: Continuous learning and career development opportunities.Belonging: A culture that celebrates diversity and empowers every individual.Ready to Apply?Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.What to expect from our hiring processOur process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:Application review — we assess your experience and potentialInitial call — a short conversation to learn about you and share more about the roleSkills assessment — tailored to the position, e.g. case study, coding challenge or portfolio reviewFinal interview — meet the team and explore how you'll make an IMPACT at IRISWe'll always walk you through the specific stages at the start of the process so you can prepare with confidence.If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.LocationIRIS Software Group, ManchesterEmployment TypeFull timeDepartmentIRIS IRIS Customer Success

An exciting opportunity has arisen to join our growing ICT Department as a member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. Having rationalised our infrastructure and established a modern, cloud-first security stack, it is an exciting time to join the business as we mature our detection, response, and automation capabilities across a global estate. You will work collaboratively with the business and the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - to provide security and governance for existing and new services. \n The purpose of this role is to deliver the day-to-day security operations of the InfoSec Team and to act as a first point of escalation and support for our Junior and Graduate analysts. Reporting to the Associate Director - Cyber Security, you will work closely with other team members, IT colleagues, and the wider business to ensure a consistent approach to information and cyber security across all areas of IT. \n You will analyse security events, investigate alerts, identify issues, and recommend and implement solutions, while keeping up to date with current threats, technologies, and techniques. You will be responsible for daily security operations, ensuring risks are identified and resolved in a timely manner. In practice, this means managing tickets and requests through Halo ITSM and working daily with Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. \n You will participate in security investigations and incident response, responding to events involving malware, data loss, phishing, or network intrusion, and supporting our data protection and vulnerability management activity. You will work both independently and collaboratively, sharing knowledge openly and supporting your colleagues across all regions. You will follow security best practice, apply the principles of layered security, and serve as a trusted resource to the wider business on all matters of information and cyber security. \n This is a customer-facing role, so you will be a strong communicator, able to explain complex concepts clearly to both technical and non-technical audiences, with your input helping to shape and improve our day-to-day monitoring, detection, and response. You will be self-motivated, bringing the knowledge and experience gained in previous roles, genuinely passionate about data and cyber security, and committed to continued learning and professional development. \n \n Key Objectives and Responsibilities \n\n • Daily Operations & Incident Handling\n, • Manage day-to-day security tickets, requests, and alerts through Halo ITSM, meeting SLAs and making full use of existing automation.\n, • Monitor, triage, and investigate alerts within Palo Alto Cortex XSIAM, responding and escalating as required.\n, • Respond to security incidents involving malware, data loss, phishing, or network intrusion, following established playbooks and incident response processes.\n, • Manage email security operations across Mimecast and Abnormal, including releases, journal pulls, and reported-phishing investigations.\n, • Monitor threat feeds and threat intelligence, applying relevant findings to the environment.\n, • Maintain and tune detections, correlation rules, and Cortex XSOAR playbooks to reduce noise and improve response times.\n, • Identify opportunities for automation and continual improvement across monitoring and response workflows.\n, • Contribute to the development and upkeep of SOC processes, runbooks, and documentation.\n, • Run and interpret vulnerability scans using Nessus, tracking remediation through to closure with the relevant teams.\n, • Support endpoint security and patch compliance across the Windows and macOS estates, working with Intune, Jamf, Alectrona, and Cortex XDR.\n\n \n Data Protection & Compliance \n\n • Support and monitor the company's Data Loss Prevention controls within Microsoft Purview, and data classification through Azure Information Protection labelling.\n, • Help maintain the evidence and controls that support the company's accreditations, including ISO/IEC , and 27018, Cyber Essentials Plus, and SOC 2.\n, • Learn and apply the principles of risk and information governance within the context of cyber security.\n\n \n Experience and Technical Requirements \n\n • Two or more years' experience in a cyber security, SOC, or information security analyst role.\n, • Experience working within an ISO/IEC 27001 (or equivalent) accredited environment.\n, • Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management.\n, • Understanding of GDPR, data protection, and information governance.\n, • Hands-on experience with a SIEM platform (Cortex XSIAM, Microsoft Sentinel, Splunk, or equivalent).\n, • Experience with, or a strong aptitude to learn, SOAR and automation tooling (Cortex XSOAR).\n, • Experience with Endpoint Detection and Response (Cortex XDR or an equivalent EDR/XDR platform).\n, • Experience with email security platforms (O365, Mimecast, Abnormal, or equivalent).\n, • Understanding of Data Loss Prevention and data classification (Microsoft Purview and Azure labelling, or equivalent).\n, • Experience with vulnerability scanning and management (Nessus or equivalent).\n, • Working knowledge of endpoint management across Windows and macOS (Intune, Jamf).\n, • Strong knowledge of cloud environments, including Microsoft Azure, AWS, and Microsoft 365.\n, • Understanding of layered security, threat hunting, and incident response.\n\n \n Qualifications \n\n • A degree in a computer-related subject, or equivalent experience in cyber security.\n, • Holding, or actively working towards, relevant industry certifications (e.g. SANS GCIH, EC-Council CEH, ISC2 SSCP, CompTIA CySA+, Blue Team Level 1, Microsoft SC-200, or equivalent), with a genuine commitment to continued professional development.\n\n \n Benefits \n\n • 25 Days Holiday + Bank Holidays\n, • Day off for your birthday\n, • Health Shield Cash Plan\n, • Cycle to Work Scheme\n, • Train Season Ticket Scheme\n, • Profit Share Scheme\n, • Contributory company pension scheme\n, • Access to the Employee Assistance Programme (EAP)\n\n \n \n 51903MSR \n INDMANS \n \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

An exciting opportunity has arisen to join our growing ICT Department as a junior member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. This is an entry-level role offering a structured route into a rewarding cyber security career. With a modern, cloud-first security stack already in place, it is an exciting time to join the business and learn your craft as we mature our detection, response, and automation capabilities across a global estate. You will work alongside the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - gaining a rounded understanding of how security supports the business. \n The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance from our Cyber Security Analysts and Senior Cyber Security Analyst, you will develop the skills, knowledge, and confidence to grow into a Cyber Security Analyst over time. \n You will learn to analyse security alerts and incidents, help identify issues, and support the team in recommending solutions, while building familiarity with the tools we use every day - Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will manage your assigned tickets and requests through Halo ITSM and, under guidance, support our day-to-day security operations to help ensure risks are identified and resolved in a timely manner. \n You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. You will work both independently and collaboratively, sharing what you learn and contributing openly to team projects and meetings across all regions. \n We are looking for someone bright, enthusiastic, and quick to learn, with a genuine passion for data and cyber security and a real appetite for problem-solving. You will be a developing communicator, self-motivated, and reliable, and you will be actively encouraged and supported to study towards relevant certifications as part of a genuine commitment to continual learning and professional development. \n \n Key Objectives and Responsibilities \n\n • Daily Operations & Incident Handling\n, • Work alongside the team to actively support day-to-day security operations and monitoring.\n, • Learn to analyse security alerts and incidents within Cortex XSIAM and respond effectively under guidance.\n, • Build familiarity with the organisation's SIEM, SOAR, DLP, email security, and endpoint tooling and processes.\n, • Use developing analytical skills to help evaluate risks posed by cyber threats and support reporting for decision-making.\n, • Manage assigned tickets and requests through Halo ITSM.\n\n \n Strategic & Developmental Duties \n\n • Learn how to develop effective controls to detect, prevent, and mitigate cyber-attacks.\n, • Provide regular status updates to the team and stakeholders.\n, • Support the team in preparing documentation, communications, and reports.\n, • Learn about risk and information governance within the context of cyber security.\n, • Participate in and contribute to relevant project and team meetings.\n, • Work towards becoming a recognised contact within the context of the role.\n\n \n Knowledge & Technical Skills \n\n • A working understanding of cyber-attack techniques, tools, and mitigation controls.\n, • Awareness of up-to-date security threats and common exploits.\n, • Understanding of threat vectors against Windows, macOS, and Linux platforms.\n, • Awareness of anti-virus, anti-malware, and endpoint protection concepts.\n, • Familiarity with SIEM concepts (Cortex XSIAM, Microsoft Sentinel, or equivalent).\n, • Familiarity with cloud services (Microsoft Azure, Microsoft 365, AWS).\n, • Awareness of incident management processes.\n, • Understanding of adversary motivations in cybercrime and phishing attacks.\n\n \n Qualifications \n\n • A degree in Information Security, Computer Science, Computer Forensics, or a similar subject; alternatively, equivalent prior experience or a demonstrable hands-on interest in cyber security.\n, • Holding, or actively working towards, an entry-level certification (e.g. ISC2 Certified in Cybersecurity, CompTIA Security+ or Blue Team Level 1) is desirable.\n\n \n Benefits \n\n • 25 Days Holiday + Bank Holidays\n, • Day off for your birthday\n, • Health Shield Cash Plan\n, • Cycle to Work Scheme\n, • Train Season Ticket Scheme\n, • Profit Share Scheme\n, • Contributory company pension scheme\n, • Access to the Employee Assistance Programme (EAP)\n\n \n \n 51903MSR \n INDMANS \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

\n Cheltenham, Manchester \n Job description \n Salary, including specialist skills payment, up to £155,355 per annum subject to candidate skills assessed during recruitment. \n This role is full-time and office based for 37 hours per week - flexible or compressed working patterns will be considered. \n This role will be based predominantly in either Cheltenham or Manchester, with reasonable regular travel required between the two locations. \n About us \n GCHQ is the nation’s intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and MI6 as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. \n The role \n Applications are sought to fill a newly created Chief Technology Officer (CTO) role for GCHQ’s Computer Network Operations (CNO). \n This role provides an exciting opportunity for a CNO specialist to use their expertise to set the vision for the future of this work in GCHQ – charting a course for specialist delivery teams and shaping the direction for capability development and workforce skills for the future. GCHQ needs a combination of deep understanding and the confidence to develop new approaches and make judgements on when existing ways of working need to evolve. \n GCHQ’s CNO specialists are at the cutting edge of our capabilities, operating in creative ways in hostile environments. They infiltrate computers, helping to discover vital intelligence, and discover and disrupt the plans of terrorists and criminals. \n The CTO will provide the technical direction for CNO work, and work with technology teams across the intelligence community to influence the capability resilience and eventual operational impact of HMG CNO, for intelligence and effects purposes. \n You will have responsibility for the CNO capabilities and for workforce technical health from recruitment through to skills development and retention. The successful candidate will have a high level of appropriate technical knowledge and experience of working in this or related fields, for example in sophisticated red teaming or ethical hacking. \n Key Responsibilities: \n To apply for this role, you will be a leader who: \n \n • Has demonstrable ability to provide technical leadership, long-term strategy and direction for the team.\n, • Has proven success inspiring and developing high-performance, technical teams. This is a role not just for an individual contributor, but someone who can lead others and innovate.\n, • Is able to thrive in ambiguity and create simplicity out of complexity.\n, • Can demonstrate an ability to get to grips with the challenges of national security mission teams and find creative technological solutions.\n, • Experience in technologies designed to operate in hostile or contested environments.\n \n Equality, Diversity and Inclusion (EDI) is critical to our mission and we expect all our leaders to demonstrate a commitment to its delivery. To protect the UK, we need a truly diverse workforce that reflects the society we serve and therefore would like to encourage applications from a wide range of backgrounds for this role. \n Senior roles within GCHQ are responsible for ensuring effective engagement with Safety, Health and Wellbeing processes, including actions related to allocating resourcing and monitoring compliance. This extends to the management of psychological risk and the nomination of an individual/individuals responsible for assessing and recording roles in the Management of Psychological Risk (MPR) tool and to lead on liaison with the Wellbeing team. \n About you \n You’ll be somebody who: \n \n • Sees the bigger picture, and anticipates the long-term impact on GCHQ of economic, environmental, social and technological developments, both nationally and internationally.\n, • Delivers outcomes by translating strategic priorities into clear outcome-focused goals for managers and teams, acting as a role model for delivery by showing efficiency and focus. Establish an inclusive culture which allows people space and authority to be innovative and take well-judged risks.Makes effective decisions, acting decisively and making bold, transparent and unbiased decisions at a strategic level.\n, • Makes sense of a wide range of political and national pressures and influences to develop strategies which meet organisational goals.\n, • Works collaboratively, proactively creating, maintaining, and promoting strong contacts across the organisation and externally.\n, • Communicate with conviction and clarity in the face of tough negotiations or challenges. Influence external partners, stakeholders and customers, in order to successfully secure mutually beneficial outcomes.\n \n Key responsibilities \n \n • Accountability for GCHQ’S current and future CNO technical capabilities, and the technical direction of the specialist CNO workforce.\n, • Responsibility for the investment portfolio for CNO work.\n, • Role-modelling exemplary leadership to provide staff with the culture and environment which enables success.\n \n Rewards and Benefits \n You will receive remuneration up to £155,355 (depending on assessed skills and experience), along with additional benefits including: \n \n • 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays\n, • Opportunities to be recognised through our employee performance scheme\n, • Interest-free season ticket loan\n, • Excellent pension scheme\n, • Cycle to work scheme\n, • Facilities such as a gym, restaurant and on-site coffee bars (at some locations)\n, • Paid parental and adoption leave\n \n Equal Opportunities \n At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. \n Find out more about our culture, working environment and diversity on our website. \n We’re Disability Confident \n GCHQ are proud to have achieved Leader status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a fair and proportionate number of person-to-person interviews to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our ‘Offer of Interview’ (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: \n \n • Meeting the eligibility criteria\n, • Meeting the essential criteria for the role at initial sift\n \n There is a wide range of extra support available throughout the recruitment process to enable you to do your best. See our website for information on the reasonable adjustments we can offer. \n Before You Apply \n To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. \n This role requires the highest security clearance, known as Developed Vetting (DV).It’s something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. \n Please note we have a strict drugs policy, so once you start your application, you can’t take any recreational drugs and you’ll need to declare your previous drug usage at the relevant stage. \n Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely. \n The role can be based in Cheltenham or Manchester, but the successful candidate would be expected to spend time across both locations. Please consider any financial implications and practicalities associated with the location and travel require for the role before submitting an application, as we do not offer relocation costs. \n Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. \n Right to Withdraw Statement: \n Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment. \n #J-18808-Ljbffr

Insolvency Solicitor - Manchester - up to £110,000 \n \n An exciting opportunity has arisen for an Insolvency Solicitor to join a leading international law firm in Manchester. This Insolvency Solicitor role in Manchester offers exposure to high-value, complex restructuring and insolvency matters, both contentious and non-contentious. \n \n You’ll work within a nationally recognised team known for its expertise in public sector and property-related insolvency work, collaborating closely with colleagues across multiple offices. \n \n If you are an Insolvency Solicitor looking to build your profile in Manchester, this is a standout opportunity to develop commercial insight while handling varied, high-quality work. \n \n The Role: \n\n • Handling high value, contentious insolvency matters\n, • Working closely with partners and cross-office teams on complex, high-value mandates\n, • Supporting clients across sectors including public sector and property-related insolvency\n, • Managing your own caseload with autonomy while meeting deadlines and targets\n, • Building strong client relationships and delivering commercially focused legal advice\n, • Collaborating with other specialist teams to deliver integrated legal solutions\n, • Contributing to business development initiatives and raising your professional profile\n\n \n The Candidate: \n\n • 6+ years PQE as a Solicitor with strong experience in insolvency litigation\n, • Strong technical ability with excellent organisational and time-management skills\n, • Ability to manage a varied caseload and prioritise effectively under pressure\n, • Confident working independently and collaboratively within a team\n, • Commercially aware with a proactive and solutions-focused approach\n, • Strong client-facing skills with the ability to build and maintain relationships\n, • Motivated, enthusiastic and driven with a flexible attitude\n, • Experience or interest in business development and networking\n\n \n The Benefits and How to Apply \n\n • Mortgage Advice\n, • Pension Scheme\n, • 25 days holiday plus flexible benefits scheme\n, • Private medical insurance\n, • Flexible/hybrid working with 3 days in the office\n, • Dental Insurance\n, • Train Season Ticket Loans\n, • Cycle to Work scheme\n, • Inhouse CBT\n, • Enhanced Family Leave & Parenting workshops\n, • Electric Vehicle Scheme\n\n \n Apply in the strictest of confidence online or via telephone. \n \n Contact: Siobhan Deeming, Recruitment Consultant \n Direct Dial: 0203 918 1665 Mobile: 07939 992 567 \n Email: siobhan.deeming@williamjamesrecruitment.com \n \n More About William James Recruitment \n William James Recruitment is the number one recruitment partner to law firms in the UK and internationally. We work with a variety of top-tier clients including a range of Legal 500 firms.

Please note: This role follows a Thursday-to-Monday working pattern, with mandatory weekend work and afternoon/evening shifts aligned with US operating hours) \n ---- \n \n We're on the lookout for a Support and Commissioning Associate to join our support team in Manchester, UK. This is a hybrid role providing support coverage aligned to US operating hours, weekend support, and assistance with the commissioning of new client installations. \n \n This is an entry-level, first-line position responsible for handling incoming support requests, performing initial triage, and delivering first stage resolution where possible, escalating issues where required. \n \n The role also plays an active part in commissioning new products for clients, including joining remote setup calls and using remote access tools to configure and validate installations. \n In addition, the role will also support the coordination of worldwide client spares orders, working closely with the stock controller and supply chain team to facilitate timely processing and delivery, helping to keep operations running smoothly. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Working Pattern and Location: \n \n This role provides support and commissioning coverage aligned to US operating hours, which means afternoon and evening shifts, including weekends. Weekend working is a standard and required part of this role rather than an occasional requirement. \n \n The working pattern is five days per week, Thursday to Monday, with Tuesday and Wednesday as standard non-working days. Exact start and finish times will be confirmed during the recruitment process. \n \n\n • 5 days per week, including mandatory weekend working\n, • Saturday and Sunday are standard working days for this role\n, • Afternoon and evening shifts, aligned to US operating hours\n, • Flexibility may be required depending on commissioning schedules and support demand\n\n \n This is a hybrid role based out of our UK office in Manchester, combining office-based days with days worked from home. Candidates must live within commuting distance of Manchester and be able to attend the office regularly. \n \n Role Alignment: \n \n This role forms part of the wider Client Support function and is designed to provide first-line operational support, commissioning assistance, and extended service coverage. \n \n The Support and Commissioning Associate will work closely with the Client Support Specialist and Client Support Manager, helping to manage incoming support requests, complete initial triage, resolve basic issues where possible, and escalate more complex matters with clear and structured information. \n \n By providing frontline support coverage across US operating hours and weekends, this role helps ensure timely client responses, improved ticket handling, and effective support continuity across the wider team. \n \n Key Responsibilities: \n \n\n • Act as the first point of contact for incoming support requests\n, • Respond to and manage tickets via a ticketing platform\n, • Handle live chat and messaging support channels\n, • Communicate clearly and professionally with clients in a B2B environment\n, • Perform initial triage by gathering key information and assessing issue severity\n, • Deliver first stage resolution where possible\n, • Carry out basic troubleshooting across Windows, connectivity, and peripherals\n, • Escalate issues to senior team members with clear, structured detail\n, • Support the commissioning of new client installations, including tables, arenas, and other products\n, • Join commissioning calls and use remote access tools to configure and validate new product installations\n, • Support the coordination of worldwide client spares orders\n, • Work closely with the stock controller and supply chain team to facilitate timely processing and delivery\n, • Liaise internally to ensure follow-ups and actions are completed\n, • Maintain accurate ticket updates, tagging, and documentation\n, • Support updates to knowledge base articles and internal documentation\n\n \n You should have: \n \n\n • Strong written and verbal communication skills\n, • Confidence working in a client-facing, B2B support environment\n, • Basic technical understanding, including Windows and general troubleshooting\n, • Comfort working remotely with clients to set up and validate equipment\n, • Strong organisational skills and the ability to manage multiple tasks at once\n, • A proactive, reliable, and detail-oriented approach\n, • Willingness to learn and follow structured processes\n\n \n It would be great if you have: \n \n\n • Previous support, helpdesk, or customer service experience\n, • Experience working with social gaming venues and arcade locations\n, • Familiarity with hardware troubleshooting and basic networking\n, • Experience setting up, installing, or commissioning hardware or equipment\n, • Experience using ticketing or live chat platforms\n, • Confidence interpreting basic error messages or logs\n\n \n Please note this role is not suited to candidates seeking a standard Monday–Friday schedule or those who are unable to commit to regular weekend availability. \n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? \n \n At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. \n Committed to driving meaningful change, a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. \n We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. \n Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. \n \n Summary of our role \n We’re looking for a Multi-Disciplinary Senior Designer to join our creative team. You will be given the opportunity to take ownership of design excellence across projects, ensuring every piece of work meets and exceeds client expectations. You’ll collaborate with multidisciplinary teams and play a role in shaping the visual direction of campaigns. \n \n What you will be doing: \n\n • Collaborate with a variety of disciplines, both internally and externally, to develop design solutions.\n, • Liaise with the client services team to determine project objectives, budget, background information and presentation approaches, styles and techniques.\n, • Proactively suggest effective builds and edits of briefs using your understanding of the client, audience and their needs.\n, • Push the understanding of this by interrogating your juniors and proactively making suggestions for improvement.\n, • Ability to show exceptional understanding of insights, target audiences, therapy area landscapes, brand benefits, communication objective and the idea outputs to proactively elevate the standard of work.\n, • Take responsibility for the work you produce through to sign off, ensuring it is completed to deadline, is of a high quality, demonstrating accuracy, attention to detail and ownership.\n, • Following internal and external meetings, guide the brief along with the client services team, helping them to get the best out of it.\n, • Be able to produce accurate estimates, clearly communicating how long you think is required to complete a piece of work, supporting the Lead Designer in troubleshooting any possible challenges that may impact the smooth progression of the project.\n\n Technical Knowledge & Specialism \n\n • Expert at translating client business needs and market insight into standout creative that exceeds the brief.\n, • Own projects end‑to‑end, managing time, budget, and quality while supporting junior team members where needed.\n, • Develop strong concepts and execute them across multiple mediums, shaping imagery, typography, motion, tone of voice, and localisation.\n, • Confident collaborator with UX/UI teams, applying digital best practice to deliver consistent, effective experiences.\n, • Strong experience using Figma to design, prototype, and collaborate on scalable digital systems, working closely with UX and UI teams.\n\n \n\n • Support the Lead Designer in creative direction, production, and briefing external partners.\n, • Maintain a high standard of craft, detail, and effectiveness across all outputs, delivered on time.\n, • Actively track trends and award‑winning work, applying new thinking, including AI‑enabled workflows to creative development.\n, • Clearly communicate ideas and stories to internal teams, clients, and award juries.\n\n \n Portfolio & Approach \n\n • Portfolio demonstrating strong information design, creative use of data, and motion design.\n, • Self‑starter with a hands‑on mindset; comfortable working across multiple formats and channels.\n, • Proactive in leveraging AI tools and workflows to enhance ideation, efficiency, and creative output.\n\n \n What you can expect from us: \n A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. \n \n You can also expect a whole host of benefits, including: \n\n • Hybrid Working – 3 days in the office (flexible working options are available for in-office days)\n, • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service\n, • Option to buy, carry or sell holidays\n, • Early Friday finish throughout the year\n, • Seasonal working hours\n, • Enhanced family leave, pay and return to work benefit scheme\n, • Extensive L&D support\n, • Sabbatical opportunities\n, • Season ticket interest free loans for travel\n, • Cycle to work scheme\n, • Life insurance (4x salary)\n, • Company pension scheme\n, • Fully compensated company events\n, • Volunteer days\n, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more\n, • +Medicash healthcare benefit\n, • 24/7 access to a free, confidential and independent Employee Assistance Programme\n\n \n Get in touch to find out how we can make an impact that matters together. \n

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? \n \n Summary of the role \n \n We are seeking a Executive Creative Director to lead our creative vision and drive agency growth through exceptional creative work. This is a rare opportunity for a seasoned creative leader, ideally with over 25 years of experience, to shape the creative reputation of our agency, elevate our creative output to world-class standards, and lead multidisciplinary teams in delivering integrated brand solutions that solve complex business problems within healthcare communications. You will be responsible for steering our creative excellence, building our reputation on the global stage, and leading major pitches that drive business growth. \n \n Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. \n \n About us \n \n At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. \n \n Committed to driving meaningful change - a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record, we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. \n \n We're a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. \n Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins is down to everyone who works here. \n \n What you can expect to be doing: \n \n • Leading and inspiring multidisciplinary creative teams to deliver world-class creative work that elevates the agency's creative reputation to regional and global top-tier rankings \n • Driving the development of big ideas that integrate brand storytelling, innovation, technology, and creative commerce to solve complex healthcare business challenges \n • Steering the agency's creative vision and ensuring all work meets the highest standards of healthcare advertising creativity and compliance \n • Leading major global and regional pitches, working collaboratively across disciplines to win new business and drive agency growth \n • Building modern, integrated brand ecosystems that combine creative excellence with e-commerce strategies and conversion-focused thinking \n • Scaling creative operations and capabilities to support agency growth and revenue expansion \n • Championing innovation and digital creativity, ensuring the agency remains at the forefront of healthcare communications \n • Representing the agency's creative work externally, building industry relationships, and enhancing our reputation within the creative community \n \n This role could be a great fit for you if: \n \n • You have over several years of progressive creative leadership experience across top-tier global networks and agencies, with a proven track record of elevating agency creative reputations \n • You have deep expertise in e-commerce and creative commerce, with demonstrated success building integrated brand ecosystems and driving conversion \n • You have extensive experience leading and winning major global and regional pitches across international agency networks \n • You have documented success scaling agency operations, expanding teams, and significantly increasing revenue through creative excellence \n • You hold postgraduate qualifications in Communication, Art, Technology, Design or related creative disciplines \n • You are fluent in English with full professional proficiency \n • You have served as a juror on premier international advertising festivals such as Cannes Lions, D&AD, London International Awards, or Effie Awards \n • You have won multiple major international creative and effectiveness awards including Cannes Lions, LIA, D&AD, The One Show, Clio Awards, or Effie Awards \n • You are recognized within the industry as a leading creative voice, such as being named among the Top 25 Influential CCOs by Creativepool for 2026, and have established relationships within the global creative community \n • You are passionate about healthcare communications and the opportunity to create work that makes a meaningful difference to people's lives \n \n What you can expect from us \n \n A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. \n \n You can also expect a whole host of benefits, including: \n \n • Hybrid Working – 3 days in the office (flexible working options are available for in-office days) \n • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service \n • Option to buy, carry or sell holidays \n • Early Friday finish throughout the year \n • Seasonal working hours \n • Enhanced family leave, pay and return to work benefit scheme \n • Extensive L&D support \n • Sabbatical opportunities \n • Season ticket interest free loans for travel \n • Cycle to work scheme \n • Life insurance (4x salary) \n • Company pension scheme \n • Fully compensated company events \n • Volunteer days \n • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more \n • +Medicash healthcare benefit \n • 24/7 access to a free, confidential and independent Employee Assistance Programme \n \n Get in touch to find out how we can make an impact that matters together. \n

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Software Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.As a Principal Software Engineer, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do.You will act as a Principal Consultant to deliver Software Engineering services to our clients. Principal Software Engineers at Hippo are strategic leaders who shape the technical direction of projects, drive innovation across the consultancy, and oversee multiple delivery streams within the Hippo engineering community.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to understand and get the most from their data and digital services. The Principal Software Engineer will be a key player and implementer in this mission.Your Role in a NutshellProvide strategic technical guidance across multiple squads as a high-level SME to ensure user-centred software follows best practice.Partner with senior stakeholders to explore, design and deliver innovative solutions to the most complex client problems.Oversee and optimise the design and management of complex software development and deployment pipelines, removing strategic bottlenecks.Direct the prioritisation of multi-team workloads, ensuring alignment with high-level operational priorities and complex work-streams.Act as a high-level communicator and presenter, representing Hippo’s technical vision to executive stakeholders.Drive strategic relationships with key stakeholders, ensuring that systemic engineering challenges are overcome.Drive the recruitment strategy for engineering and lead high-level professional development, coaching, and succession planning.Champion Hippo’s Engineering Herd globally through thought leadership, workshops, and industry conferences.Skills and experience that you needEssential ExperienceMastery of multiple modern programming languages and extensive engineering experience across diverse technology stacks (Python, Java, Node, etc.)Expert track record of leading multiple delivery teams to deliver enterprise-scale, high-quality, and technology-agnostic solutions.Strategic mastery in coaching and guiding senior engineers and leads to achieve optimal results.Exceptional verbal/written communication skills, with the ability to influence both technical and executive audiences.Expert knowledge of the full development lifecycle for user-centred digital solutions at scale.Advanced expertise in architectural strategies and technical roadmaps across diverse and complex environments.Expert level experience with containerisation (Docker, Kubernetes) and complex Microservices architectures.Strategic design of system integrations and large-scale application architectures.Mastery of agile methodologies and their application across large, distributed teams.Enterprise-level expertise in Infrastructure as Code and public cloud architecture (AWS, Azure, or GCP).Strategy-level experience with CI/CD tools and automation at an organisational level.Desirable ExperienceSignificant experience delivering high-profile GOV/NHS or enterprise-scale consultancy projects.Proven track record of shaping organisational engineering standards or cultures.What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationLeedsAdvertising Salary81,400 - 100,000 + BenefitsVacancy TypePermanentDivision:Software EngineeringLevel:Principal Consultant

INSURANCE LITIGATION ASSOCIATE – TOP 50 NATIONAL FIRM – MANCHESTERINSURANCE LITIGATION ASSOCIATE – (4-9 PQE) Salary: 60,000 – 85,000 An opportunity with huge potential for a mid to senior-level Solicitor with experience in insurance litigation at a high ranking national firm.The work has a professional indemnity focus, predominantly acting for the construction professionals and their insurers (including contractors, architects, engineers and other consultants). The team handles a range of disputes ranging from relatively low value claims arising out of domestic and commercial projects, through to multi-million pound multi-party litigated disputes. You will also have the opportunity to work on claims against other professions such as lawyers (both solicitors and barristers), accountants, insurance brokers and surveyors.The firms clients are located nationally, with work referred at their nomination or directly by insurers, many of which are located close to our London office but with developed regionally based teams.If you are a well-established solicitor with a great background, here are some examples of what they offer:25 days’ annual leaveChristmas shutdownFlexible, agile and home workingPermanent health insuranceFlexible pension schemeEnhanced family leave policiesLife assuranceAnnual travel season ticket loanDress for your day policyTraining and development opportunitiesFinancial contribution towards home working equipmenta fantastic, competitive package.Apply below or contact Rory at Austen Lloyd as soon as possible on 01275 463 111 in complete confidence Re: RH 51130; (Insurance Litigation Associate – Manchester):Austen Lloyd is a Specialist Legal Recruitment Agency operating nationally www.austenlloyd.co.uk . Please note our advertisements may use PQE/salary levels purely as a guide. However we would be happy to consider applications from all candidates who can demonstrate the skills needed to perform the role Re: RH 51130; (Insurance Litigation Associate – Manchester)REGION: Greater ManchesterEXPERIENCE: N/ATYPE: PermanentRECRUITER: N/A

Job Title: Naimuri Senior Software EngineerJob Type: Permanent, FulltimeLocation: Salford QuaysID: 20259About us:We’ve just had our tenth birthday, having grown from a little-known tech start-up into a community of 180 people, mostly based in Salford, Greater Manchester. We also have a presence in Cheltenham, London, Portsmouth and Lincoln..Our name was chosen as an amalgamation of two Japanese words, 'not - overburden'This principle applies to every aspect of our organisation from technology, process and infrastructure, through to people, culture and leadership. People and culture are at the heart of Naimuri, so that collectively, we can realise our mission of making the UK a safer place to be.We work in an Agile-first environment that values transparency, collaboration, and continuous improvement. While every team has its own rhythm, you can expect:A Culture of Enablement: Our goal is to remove blockers. You'll be empowered to make decisions and given the tools you need to get things done.Focus on Quality: We take pride in our work. You'll be part of a culture that values well-written, maintainable code, and your work will serve as a "definitive example" for others.Active Collaboration: You'll work closely with Platform Engineers, Delivery Leads, and Product Owners, helping to manage and maintain your own infrastructure (e.g., Kubernetes) and build automated delivery pipelines (using GitLab).At Naimuri, we work on a variety of projects that range in length from a few weeks to 5+ years. Here are some things we’ve worked on recently that give a sense of the work we do:Building a data analytics tool using a Neo4J graph database.A DevOps platform to support 3000 users.Processing digital forensic data to enable search and insight generation.A search and reporting system backed by an Elasticsearch cluster.A custom workflow tool with a React/TS front-endAn AI assurance capabilityOrchestrating a data pipeline and designing specialist metrics for the evaluation of the performance of LLMs in different contexts.About the Role:As a Senior Software Engineer, you will lead the development of complex features that directly support our mission. You'll have the autonomy to make high-impact decisions, the space to solve difficult technical challenges, and the support of a strong engineering community.This role is about more than just your own code; it's about making the whole team better. We'll look to you to:Own the Solution: You will lead the development of large, complex features from initial design to final delivery, often operating without direct guidance.Be an SME Champion: You'll be a subject matter expert, guiding technical debates, solving the most complex defects, and being a go-to person for your team and the wider business.Enable Your Team: You'll proactively improve team efficiency, onboard new members, remove blockers, and be a force for breaking down knowledge silos.Mentor & Grow: You'll be a role model, actively mentoring other engineers, helping them develop their skills, and improving our standards for quality and documentation.Shape the Bigger Picture: You'll contribute to technical roadmaps, challenge design choices, and work with customers to identify and scope new opportunities.If the following describes the way you work, then I’d really like to speak to you:You thrive on owning a complex problem from the whiteboard to production.You enjoy breaking down large, ambiguous problems into concrete, deliverable steps.You're comfortable challenging the status quo and actively look for ways to improve processes, codebases, and team efficiency.You are comfortable considering the "big picture," including cost-efficiency, scalability, security and performance in your designs.This might not be the role for you if:You prefer a well-defined ticket queue where you can focus purely on implementation.You're not interested in mentoring other engineers or participating in wider team leadership.You're uncomfortable with the ambiguity that comes from working on novel challenges.Pay and benefitsNaimuri pays competitively within the industry based on your role's base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process.A full time working week is 37.5 hours and you have flexibility over when you give that time. We also offer part-time working, which can be discussed during the recruitment process. Our core hours are 10:00am - 3:00pm and our office is open between 7:30 - 18:00, Monday to Friday.We offer hybrid working where you can work from home for part of your working week with time on site being based on the needs of your assigned delivery and agreed Ways of Working for your team. We would expect that the successful candidate would be working an average of 3 days a week in the office. Depending on the project, you may also be required to travel to a local customer site or occasionally to other locations in the UK.Benefits include:Flexible/Hybrid working optionsPerformance bonus Company bonusPension matched 1.5x up to 10.5%25 days annual leave plus bank holidays. AXA group 1 medical coverHoliday purchase scheme (5 additional days)Cycle to work schemeCar benefit schemeRecruitment Process:We are committed to building an inclusive, safe and supportive environment that allows everyone to do their best work, so we strongly encourage candidates of all different backgrounds and identities to apply. We can of course support any accessibility or neurodiversity requirements that you may need during the recruitment process.We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare, our team will be happy to discuss the process in more detail with you when you apply.

Design Director (AI&Tech)London / ManchesterThis position sits in our Marketing & Technology service based in London. We combine data, technology, creative and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like social, influencer, TTL ad campaigns, augmented reality, AI and innovation. Our clients include eBay, easyJet, Just Eat Takeaway and Pepsico.JOB PURPOSEWe are looking for a Design Director for an exciting AI Platform client of ours. The work we produce for them is varied and can range drastically from simple BAU creative responses, to in-person creative sprints and even full productions across multiple global markets.As a Design Director and lead on the client, you’ll be responsible for reviewing and signing off work, upholding brand and business standards, and ensuring creative excellence across all campaigns and projects. You will work with a wider team of creatives, producers etc , providing clear, decisive feedback, guidance and inspiration to support members of the team across these disciplines. As well as building, delegating and empowering the team to confidently take on work, you will be a hands-on creative with a willingness to ‘get your hands dirty’ to help the team.This role combines design management and creative leadership, balancing people development, asset production, resource management and creative innovation. You’ll act as a trusted partner to wider team leads, bringing both vision and practical executional expertise to every project.WHAT YOU’LL DO:Lead, develop, motivate and inspire DEPT’s design teams and encourage collaborationDeliver and inspire innovative and high quality work across all deliverables from the teamDevelop strong creative ideas rooted in narrative, pacing, composition, and visual structureInitiate and facilitate creative team collaboration and sharing, and team cohesion through social and team building initiativesGuide execution across motion and static deliverables to keep work aligned with the original creative intentLead, develop, motivate and inspire the design team as well as encouraging collaborationBe the face and voice of design at Dept, to raise the profile of the teamSuggest best ways of working, and hustle for the best opportunities Work with the ECD to build processes, structures and raise the quality of designNurture and build a team of happy and fulfilled designersBuild a productive and working relationship with other disciplines across the agency to deliver projectsMaintain brand consistency throughout all our marketing projectsExplore and work within a variety of different formats and platforms to create global campaignsGenerate the creative ideas and campaign look and feelDeliver and inspire innovative and high quality work across all deliverables from the teamCollaborate with other designers and creative plannersBe aware of and respond to current design trends and cultureUse your experience and ideas to contribute to the development of our creative process Present work internally and externallyStay up-to-date with industry development and tools WHAT YOU BRING:Experience of growing, inspiring and leading a team of 10+ Strong experience leading on a client with a consultative approach, ideally a client in the tech or AI spaceWork with management to operationally set the client team up for successStrong visual judgement and confidence contributing to concepts and creative directionExperience working with resource / operations to ensure projects are set up for successA high attention to detail, especially in large scale asset production and sign off Experience in creating and reviewing scopes/timing plansCuriosity around AI tools and interest in learning how they can support creative workA strong portfolio or showreel showing concept, craft, and high quality motion and design work, with examples of tech or AI-led campaigns WE OFFER:A flexible, hybrid working policy (2 days from the office, depending on location).An excellent salary based on experience and equal pay policiesPension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT you’ll get WHY DEPT?We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Lead Technical Architect to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.As a Lead Technical Architect, you will be a leader and trusted advisor, responsible for shaping the architectural vision and technical strategy for both our clients and our internal practice. You will play an important role in making Hippo the best Consultancy out there, working as part of a multi-disciplinary team to deliver bespoke digital services that make a positive impact on society.You will act as a Lead Consultant providing technical expertise in software engineering and architecture practices both internally and to our clients. Lead Technical Architects at Hippo are experts in their field, leaders of people and teams, who define architectural standards and influence C-suite level stakeholders.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to understand and get the most from their data and digital services. The Lead Technical Architect will be a key player and implementer in this mission.Your Role in a NutshellHelp define and evangelise the architectural vision, standards, and best practices across the entire Hippo Digital delivery practice.Serve as a trusted advisor to senior client stakeholders, including C-level executives, to guide their long-term technical strategy. Lead complex and strategic technical engagements, providing architectural oversight and quality assurance. Mentor and coach our team of technical architects and senior engineers, helping them grow their skills and impact. Drive pre-sales and business development activities, leading the technical response to bids and shaping new opportunities. Contribute to Hippo Digital's thought leadership through public speaking, writing, and community engagement. Act as a technical authority, making and communicating key architectural decisions that impact multiple projects or clients. Skills and experience that you needEssential ExperienceExtensive, senior-level experience as a Technical Architect, with a proven track record of leading large-scale digital transformations.Demonstrated expertise in designing and implementing complex architectures across major Public Cloud platforms, including multi-cloud strategies. Deep, strategic understanding of Cloud-native technology stacks, with hands-on experience in Kubernetes and advanced CI/CD tooling. Exceptional skills in Infrastructure-as-Code, with extensive experience using Terraform for complex deployments. Proven ability to influence and communicate effectively with C-suite and executive-level stakeholders. Expert-level knowledge of Security, Networking, and governance principles in a cloud context. Experience in a consultancy environment, including contributing to pre-sales, proposals, and business growth. Mastery of working in an Agile environment and leading teams to success. Desirable ExperienceEvidence of leading architecture-led digital transformations within the Public Sector.What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary69,000 - 86,600 + BenefitsVacancy TypePermanentDivision:Technical ArchitectureLevel:Lead Consultant

We are looking for a Team Administrator Billing Co-Ordinator to join our Transactional Services group. This role will be based in our Manchester office.Job Title: Team Administrator Billing Co-Ordinator Group: Transactional ServicesLocation: Manchester Contract Type: PermanentHours: Monday to Friday 9.30am – 5.30pm (office based) About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Position Overview: As a TA Billing Coordinator, you will play a crucial role in managing and improving the billing processes to ensure efficiency and accuracy. You will be responsible for overseeing the creation and distribution of monthly reports, ensuring timely invoicing and payments, and resolving any billing-related issues.What You’ll Be Doing:You’ll be at the core of our billing operations, supporting lawyers and partners to ensure our financial processes are timely, compliant, and client-focused. You’ll also assist with a range of administrative tasks, ensuring the smooth day-to-day running of the team.Your Key Responsibilities Will Include:Managing the full billing cycle: from producing and formatting prebills to liaising with fee earners and submitting invoices on time.Creating and monitoring WIP and billing reports, client time reports, and financial statements.Maintaining accurate PO records and managing client despatch and rate information.Handling narrative edits, time transfers, third-party invoice uploads, and portal submissions.Attending revenue meetings and taking ownership of follow-up actions.Suggesting and implementing efficiency improvements in billing processes.Organising legal bundles and preparing key documentation.Coordinating travel, diary, and room bookings.Managing lawyers’ expenses and performing ad-hoc office support tasks.Assisting with post, scanning, copying, and archiving.Candidate Overview:We’re looking for a confident, organised professional with a strong eye for detail and a proactive mindset. You’ll have previous experience in administration or billing (ideally within legal or professional services), be comfortable managing multiple tasks, and enjoy working collaboratively in a fast-paced environment.What can we offer you?Carers’ leave (up to five paid days’ leave towards caring responsibilities) 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days.Contributory pension of up to 5%.Private healthcare policy Death in service cover (4 x base salary).Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan.Cycle to work scheme.What happens next? Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Full timePosting Date: 2026-08-06

Search Recruitment Group are currently seeking experienced Streetworks Supervisor'sfor a site in Salford.You'll be working with a major wastewater treatment company on the construction of a new access road.Role OverviewYou will be supervising a range of groundworks duties, site preparation, drainage, kerbing, concreting, and general groundwork operations. The ideal candidate will be reliable, safety-conscious, and confident supervising part of an active civil engineering team.RequirementsValid Streetworks Supervisor Ticket (BLUE NRSWA)Valid CSCS CardProven experience in Streetworks SupervisionStrong groundworks experienceAbility to work effectively within a team and follow site safety proceduresSite working hours are Monday to Friday 7.30am - 4.30pm with weekends available.If Interested please apply with you most up to date CV all contact Joe at Search 01618358649.Search Construction is currently working with clients on some of the North West's biggest construction & civils schemes. With live construction jobs across a range of roles from labourers, joiners and plasterers to plant operators, get in touch to see how we can help you.We're a reputable agency offering well paid and regular work across Manchester and the Northwest. Apply here or contact the Search Manchester office and let us help you find what you're looking for.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 4814690Job ID: 5405625Posted: 2026-07-20Closing date: 2026-10-18Location: ManchesterSalary: Up to 80,000 plus bonus and benefits (per annum)Job type: PermanentWorking pattern: Full timeIndustry: Accountancy Firms / Corporate TaxCompany: HaysConsultant: Justin HopkinsHays office: Manchester — 5th Floor, City Tower, Piccadilly PlazaPhone: 07495292714Email: Justin.Hopkins1@hays.comYour new companyA leading and rapidly growing UK professional services firm is looking to appoint a Senior Business Tax Manager to join its expanding tax practice. With a heritage spanning over 140 years, the firm supports a broad range of entrepreneurial businesses, owner-managed companies, large corporates and private clients, helping them navigate complexity and unlock growth opportunities.Recognised as one of the UK's fastest-growing accountancy firms, the organisation combines deep technical expertise with a collaborative and people-focused culture. You'll join a supportive team where knowledge sharing, professional development and career progression are actively encouraged, with access to experienced Partners and Directors across a broad range of tax specialisms.This is an excellent opportunity for an experienced corporate tax professional seeking a leadership role within a dynamic and ambitious business.Your new roleAs a Senior Business Tax Manager, you will take ownership of a diverse client portfolio, providing both compliance and advisory services while supporting the continued growth of the tax practice.Working closely with Partners, Directors and colleagues across the wider business, you will play a key role in delivering exceptional client service, developing team members and identifying opportunities to expand client relationships.• Managing and overseeing a team of qualified and part-qualified tax professionals, including coaching, mentoring and performance management.• Developing and maintaining strong relationships with clients, prospects and internal stakeholders.• Leading the delivery of high-quality corporate tax compliance and advisory services to a varied client portfolio.• Managing project delivery, monitoring budgets, risks and timelines, and ensuring clients are kept informed throughout engagements.• Providing technical expertise on complex tax matters and supporting colleagues across the wider tax team.• Creating an inclusive and collaborative team culture that promotes development and continuous improvement.• Supporting business development initiatives, identifying growth opportunities and helping to win new work.• Contributing to the achievement of financial targets through effective client management, billing and cash collection.• Identifying and implementing process improvements and supporting strategic and technology-driven initiatives within the tax practice.This role offers a varied workload, significant client exposure and the opportunity to play an influential role in the future growth of the business.What you'll need to succeedTo be successful in this position, you will bring strong corporate tax experience, excellent leadership skills and a genuine passion for delivering outstanding client service.You will ideally possess:• ACA, ACCA, CA and/or CTA qualification.• Significant corporate tax experience gained within practice and/or industry.• Strong technical knowledge of UK corporate taxation and current legislation.• Experience delivering both compliance and advisory services to a portfolio of clients.• The ability to manage multiple client relationships and projects simultaneously.• Proven experience coaching, mentoring and developing team members.• Excellent communication and stakeholder management skills.• Strong commercial awareness and the ability to identify business development opportunities.• A proactive approach to problem solving and delivering practical tax solutions.• A commitment to building long-term client relationships and supporting the continued growth of the business.What you'll get in returnIn return, you'll join a firm that genuinely invests in its people, offering a collaborative culture, excellent career progression opportunities and a comprehensive benefits package.• Competitive salary and reward package.• Private medical insurance.• Life assurance.• Enhanced pension contributions.• Hybrid and flexible working arrangements.• Generous annual leave entitlement and the option to purchase additional holiday.• Shared parental leave.• Fully funded professional development and training.• Cycle to Work scheme.• Season ticket loan.• Eye care support.• Access to experienced tax leaders and specialist expertise across multiple tax disciplines.• Clear opportunities for progression within a growing and ambitious firm.• A supportive, inclusive and diverse working environment where individual contributions are recognised and valued.This is a fantastic opportunity for an experienced tax professional looking to take the next step in their career within a forward-thinking organisation that combines technical excellence, strong client relationships and genuine investment in its people.What you need to do now If you're interested in this Senior Tax Manager role in Manchester, click 'apply now' to forward an up-to-date copy of your CV, or call Justin Hopkins on 0161 237 3388 to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4814690 - Justin Hopkins

Account DirectorThis role is an FTC running to the end of 2026London, Manchester, hybridThis role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more! JOB PURPOSEAs Account Director, you will own senior client relationships within your workstreams and be accountable for the successful delivery of a wide variety of substantial, integrated campaigns, involving multiple stakeholdersYou will be required to manage teams to deliver creative briefs across B2C and B2B creative campaigns, from start to finish. As well as planning and managing the overall team workload in partnership with account managers and creative teams, you will build trusted partnerships with clients. This position will be working on one of our biggest ecommerce clients and will have a focus on UK & German markets and so German language skills will be a big bonus! Strong interpersonal skills are crucial as you will be working closely with multiple, client-side stakeholders, senior leadership teams and cross-functional internal teams including designers, copywriters, account managers to deliver campaigns; which are profitable without compromising the creative integrity. KEY RESPONSIBILITIESDelivery Oversee the successful delivery of B2B and B2C CRM creative campaigns across your accountManage larger client briefs from start to finish, ensuring successful delivery to client deadlines across multiple campaigns. Resource planning, factoring best fit, commercial impact and client needs Build and improve project management tools and documentation Accountability of workstream deadlines and quality assurance SLAs being met Account Direction Communicate account-wide priorities and strategic direction to ensure alignment with overarching business objectives.Act as a senior-level strategic consultant, providing expert counsel to clients across all workstreams.Leverage the full DEPT service proposition to design and deliver innovative solutions for complex client needs.Architect and implement operational processes to enhance account efficiency and streamline day-to-day delivery.In collaboration with Group Account Director, drive Quarterly Business Reviews (QBRs) by demonstrating deep expertise in client strategy, brand positioning, and audience challenges.Communication: Build excellent working relationships with key clients – regular meetings, planning, briefing, evaluation. Manage expectations within a complex stakeholder framework and drive consensus Ensure internal teams are bought into the direction for the team. Manage conversations and resolve issues confidently and diplomaticallyTranslate complex briefs into clear, actionable ones for internal teams Commerciality Own the financial reporting against the account you work on - weekly, monthly and quarterly reporting of burn to support internal and client conversations. Oversee the commercial health of your workstream, managing resource planning, scope, and profitability.Accountable for accurate account burn and capacity reporting providing clear performance narratives and recommendations to senior stakeholders. Monitor team time and burn reports weekly, ensuring accurate tracking and effective servicing levels.Drive business development by identifying opportunities and flagging upsell opportunities within existing accounts.Responsible for project costing, producing Statements of Work (SOWs) and project plans to ensure scope creep is managed. Management and leadershipLine Manage 4-5 client services, directly & indirectly and remain accountable for their performance and development. Organise and manage onboarding new team members in collaboration with People Team. Delegate and allocate responsibilities efficiently to manage projects end to end. Manage change and effectively cascade information to teams to ensure smooth execution.Match project tasks with opportunities for development so that employee potential is utilised to the maximum. Ensures the team understands what success looks like and holds them accountable for delivery against objectives.WHAT WE ARE LOOKING FORExperience delivering a broad range of multi-channel marketing communications including digital and direct. Someone who’s able to lead by example, mentor teams and instil critical thinking and nuanced client services skills, as well as delegate effectively. You have the ability understand the client's needs and challenges, to propose a strategic direction and to prioritise accordinglySomeone who is proactive in identifying process optimisations and solutions into fruition, and briefing teams to new ways of working.A strategic thinker who can make decisions autonomously, as well as achieve buy-in to ways of working with both internal teams and clients.Extremely organised, with the ability to manage multiple projects simultaneously. Ability to work under pressure and meet and manage deadlines with ease and efficiency.Excellent negotiator with good networking ability. Ability to communicate effectively with a team giving guidance and feedback. Resource management skills and ability to handle complex issues. Understanding of the production & interactive processes.Ability to manage and develop client and supplier relationships. Proven business development experience and success.Advanced working knowledge of Google Suite.German language skills are a big plus, but not necessaryWE OFFERA flexible, hybrid working policy (2 days from the office, depending on location).Pension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPTis committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Senior Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Senior Full Stack Kotlin Developer, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. You will act as a Senior Consultant to deliver Kotlin Development services to our clients. Senior Full Stack Kotlin Developers are experienced practitioners who lead by example, ensuring technical excellence within squads and mentoring junior members of the engineering community.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries that allow our customers to understand and get the most from their data and digital services. The Senior Full Stack Kotlin Developer will be a key player and implementer in this.Your Role in a NutshellLead the production of user-centred software, ensuring development follows business requirements and best practice. Work collaboratively with colleagues and stakeholders to explore, design, and deliver solutions to complex client problems. Take ownership of software development and deployment pipelines, resolving issues and potential bottlenecks. Communicate and present prototypes, solutions, and progress to internal and external stakeholders in a clear, concise manner. Mentoring and coaching other engineers to support their professional development. Skills and experience that you needEssential Experience Extensive experience in Kotlin and JVMStrong experience in Java and the full development lifecycle delivering user-centred digital solutions. Exposure to Node.js, TypeScript, Express.js or Nunjucks.Proven track record of contributing to the delivery of high-quality, robust, and scalable solutions. Expertise in building back-end services using Spring Boot and the wider Spring Framework. Experience of Microservices design and architecture, including Restful API services. Strong knowledge of public cloud (AWS, Azure, or GCP) and DevOps practices, including containerisation (Docker, Kubernetes). Proficiency in Infrastructure as Code tools such as Terraform. Proficient in using CI/CD tools such as Jenkins or Azure DevOps. Desirable ExperiencePrevious experience of working on GOV/NHS projects or in a consultancy environment. Knowledge of Kafka or other asynchronous messaging systems. Knowledge of Helm.What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary57,500 - 72,000 + BenefitsVacancy TypePermanentDivision:Software EngineeringLevel:Senior Consultant

This role is an FTC running to the end of 2026DEPT is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.JOB PURPOSEThis position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include EasyJet, eBay, INEOS, Logitech, L’Oréal, Roblox, Walkers and Zalando.As a Visual Designer, you will lead visual craft across both digital and physical touchpoints - from scalable brand systems and identity to art direction and technical production for print & digital. You bring strong creative direction thinking and high-level execution together to shape concepts from early thinking to final output. You care about story, framing, brand consistency, and asset execution. You push ideas forward while actively involved in the hands-on work.WHAT YOU’LL DO:Shape the visual direction of projects from concept to delivery through hands-on art direction and creative framing.Build, adapt, and expand scalable brand systems and identity guidelines that work seamlessly across diverse channels and client portfolios.Design high-impact pitch presentation decks that translate complex creative strategies into compelling visual narratives.Collaborate with the motion team on storyboards - awareness of motion workflow is a plus.Manage technical production for print & digital, taking creative ideas from initial styleframes through to flawless final file delivery across multi-platform formats.Develop strong creative ideas rooted in narrative, pacing, and visual structure.Collaborate closely with designers, creatives, and other disciplines to keep work aligned with the original creative intent.Interest around AI tools and in learning how they can support creative workStay curious of new tools, references, and production techniques across print and digital.WHAT YOU BRING:Art direction experience showing how you craft the visual story, framing, and narrative direction of a project from concept to pitch.Demonstrated expertise in creating and maintaining scalable brand systems and identity for large-scale campaigns or growing brands.Proven talent for deck design, with a knack for structuring visual stories, pitch decks, and client presentations that win work.Strong proficiency in technical production for print & digital, with high attention to detail around file preparation, specs, color management, and production workflows.Experience of working in a fast-paced agency environment.A strong portfolio showing concept, craft, brand systems and production quality.WE OFFER:A flexible, hybrid working policy (2 days from the office, depending on location).An excellent salary based on experience and equal pay policiesPension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT you’ll getthe opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.WHY DEPT?We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like social, influencer, TTL ad campaigns, augmented reality, AI and innovation. Our clients include eBay, easyJet, Just Eat Takeaway and Pepsico.JOB PURPOSEWe are looking for a Lead Senior Motion Designer for an exciting AI Platform client of ours. The work we produce for them is varied and can range drastically from simple BAU creative responses, to in-person creative sprints and even full productions across multiple global markets.As a Lead Senior Motion Designer on the client, you will be responsible for ensuring creative excellence across all campaigns and projects. You will work with a wider team of creatives, producers etc , providing clear, decisive feedback, guidance and inspiration to support members of the team across these disciplines. As well as building, delegating and empowering the team to confidently take on work, you will be a hands-on creative with a willingness to ‘get your hands dirty’ to help the teamYou will shape art direction through ideas, motion, and design systems across both moving and static outputs. You bring strong art direction thinking and high-level craft together to develop concepts from early thinking to final execution. Communication & presentation skills are critical due to frequent touchpoints with internal and external senior stakeholders in, both of which are located across the UK and US. You’ll be expected to work fast and nimble, getting work organised and ready to present to client. You will also attend and contribute to in-person creative sprints & workshops with the wider creative teams as well as the clients internal creative teams too. WHAT YOU’LL DO:Shape the art direction across motion and static outputs from concept to deliveryWork with the Design Director to develop processes, structures and raise the quality of designWork with management / resource to operationally set the client team up for successLead, develop, motivate and inspire DEPT’s design teams and encourage collaborationDeliver and inspire innovative and high quality work across all deliverables from the teamDevelop strong creative ideas rooted in narrative, pacing, composition, and visual structureCreate and direct high quality motion and design work across campaigns and formatsBe aware of and respond to current advertising and media trends and pop cultureUse experience and ideas to contribute to the development of our creative process Present work internally and externally to an excellent standardStay up-to-date with industry developmentsInitiate and facilitate creative team collaboration and sharing, and team cohesion through social and team building initiativesGuide execution across motion and static deliverables to keep work aligned with the original creative intentWHAT YOU BRING:Strong experience leading on a client with a consultative approachExperience leading and guiding designers / creatives in a client team or departmentStrong visual judgement and confidence contributing to concepts and creative directionArt direction experience showing how you’ve helped crafted the visual story of your workSolid motion design skills with a good sense of timing, composition, framing, and storytellingExperience creating styleframes, visual systems, and narrative driven motionCuriosity around AI tools and interest in learning how they can support creative workA strong portfolio or showreel showing concept, craft, and high quality motion and design work, with examples of tech or AI-led campaigns WE OFFER:A flexible, hybrid working policy (2 days from the office, depending on location).An excellent salary based on experience and equal pay policiesPension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT you’ll get WHY DEPT?We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About The RoleHippo Digital is recruiting senior consultants in user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, they also test services as they are being designed and use research evidence to help explain design decisions to clients.As a senior consultant in user research, you’ll already be an expert in your field. You’ll also be a leader of people and teams, and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with clients and team members, and to develop as a leader.[Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role, which we are very keen to support.]What you’ll do Advise clients on how to solve complex problems using research, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs Advocate inclusive approaches within user researchBuild supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversationsLine manage user researchers and advise other colleagues how to get the best from user researchSupport in recruitment, events, blog-writing and winning new business Promote Hippo’s people-centred design offer both internally and externallySkills and experience that you needExpertise in applying user research methodologies across different environmentsExperience of working in multidisciplinary Agile teams to design and deliver people-centred services Working knowledge of how to research of accessibility needs or assisted digital needs Proven experience of championing user research / user-centred design / service design approachesExperience of line management or mentoring/training other user researchersAdvanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivityA good understanding of other Agile roles across design, product and tech Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary57,500 - 66,000 + BenefitsVacancy TypePermanentDivision:User ResearchLevel:Senior Consultant

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like social, influencer, TTL ad campaigns, augmented reality, AI and innovation. Our clients include eBay, easyJet, Just Eat Takeaway and Pepsico.JOB PURPOSEWe are looking for a Motion Designers for an exciting AI Platform client of ours. The work we produce for them is varied and can range drastically from simple BAU creative responses, to in-person creative sprints and even full productions across multiple global markets.As a Motion Designer, you will shape art direction through ideas, motion, and design systems across both moving and static outputs. You bring strong art direction thinking and high-level craft together to develop concepts from early thinking to final execution. You care about story, composition, pacing, and how visuals communicate both over time and in a single frame. You push ideas forward while actively involved in the work.Communication & presentation skills are critical due to frequent touchpoints with internal and external senior stakeholders in, both of which are located across the UK and US. You’ll be expected to work fast and nimble, getting work organised and ready to present to client. You will also attend and contribute to in-person creative sprints & workshops with the wider creative teams as well as the clients internal creative teams too. WHAT YOU’LL DO:Shape the art direction across motion and static outputs from concept to deliveryDevelop strong creative ideas rooted in narrative, pacing, composition, and visual structureCreate and direct high quality motion and design work across campaigns and formatsDefine look and feel, styleframes, and motion language for projectsCollaborate closely with designers, creatives, and other disciplinesGuide execution across motion and static deliverables to keep work aligned with the original creative intentStay curious of new tools, references, and techniques across art direction, motion, and visual designLead more junior designers in their work, by setting the art direction and QC of their workWHAT YOU BRING:Strong visual judgement and confidence contributing to concepts and creative direction. Art direction experience showing how you’ve helped crafted the visual story of your work. Experience as a motion designer with a clear art direction mindset across both motion and designSolid motion design skills with a good sense of timing, composition, framing, and storytellingExperience creating styleframes, visual systems, and narrative driven motionCuriosity around AI tools and interest in learning how they can support creative workA strong portfolio or showreel showing concept, craft, and high quality motion and design workWE OFFER:A flexible, hybrid working policy (2 days from the office, depending on location).An excellent salary based on experience and equal pay policiesPension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT you’ll get WHY DEPT?We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About The RoleHippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services and manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design.[Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role, which we are very keen to support.]What you’ll doAs a senior consultant in service design, you’ll be seen by the client project team and senior client stakeholders as a trusted expert in your field. You may perform the role of a service delivery lead overseeing Hippo’s project delivery team. Depending on the size, complexity, and needs of the project, you will manage various dependencies across teams and departments. You will support the team in delivering at pace by working effectively across organisational, technical, and situational boundaries and translating concepts into tangible deliverables for the team to execute on. Contributing to the service design Community of Practice, you may also be a line manager. Hippo will provide exciting opportunities to share your expertise to influence clients and team members and to develop as a leader.Key Responsibilities:Lead strategic planning for the client’s service to ensure it meets business and user needs. Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints.Provide advice and recommendations on potential approaches to organisational problems. Plan and facilitate groups toward a common goal and be the voice of the customer in the room. Generate concepts, proposals and plans for new service propositions, or to evolve and improve existing services. Simplify complex, cross-departmental information and processes, making them understandable to all through visual communication. Skills and experience that you needYou will be an expert at designing services from end to end and improving existing services that are underperforming. Your work will be primarily self-initiated. Experience of working with service/product owners and senior stakeholders is essential, as is the ability to take a pragmatic approach to meeting a client’s needs.You will also:Be confident working with senior stakeholders, demonstrating how user research and service design analysis techniques have been used to support the design decisionsManage relationships effectively, building long-term, strategic partnerships Have advanced experience with Agile deliveryBe able to create trust and authenticity in teams and can respond to challenges. Government Digital Service (GDS) or Public Sector experience is an advantage but not essential.What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary57,500 - 66,000 + BenefitsVacancy TypePermanentDivision:Service DesignLevel:Senior Consultant

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Lead Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.As a Lead Full Stack Kotlin Developer, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do.You will act as a Lead Consultant to deliver Kotlin Development services to our clients. Lead Full Stack Kotlin Developers are experts in their field, providing strategic technical guidance and hands-on leadership within squads and the wider Hippo engineering community.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries that allow our customers to understand and get the most from their data and digital services. The Lead Full Stack Kotlin Developer will be a key player and implementer in this.Your Role in a NutshellAct as a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice.Work collaboratively with colleagues and stakeholders to explore, design, and deliver solutions to complex client problems.Continuously review and prioritise the delivery team's workload.Design and manage software development and deployment pipelines, resolving issues and potential bottlenecks.Communicate and present prototypes, solutions, and progress to internal and external stakeholders in a clear, concise manner.Lead the recruitment and on-boarding of other engineers and support their professional development through mentoring and coaching.Skills and experience that you needEssential ExperienceExtensive experience in Kotlin and the full development lifecycle delivering user-centred digital solutions (with a strong foundation in Java/JVM ecosystem).Proven track record of leading a delivery team to deliver high-quality, robust, and scalable solutions.Expertise in building back-end services using Kotlin with Spring Boot and the wider Spring Framework (Spring MVC, Spring Security, REST APIs), leveraging Kotlin idioms and coroutines where applicable.Experience in Microservices design and architecture, including RESTful API services and Kotlin-based microservice patterns.Expertise in public cloud (AWS, Azure, or GCP) and DevOps practices, including containerisation (Docker, Kubernetes).In-depth knowledge of Infrastructure as Code tools such as CloudFormation or Terraform.Proficient in using CI/CD tools such as Jenkins or Azure DevOps.Experience with front-end technologies (e.g., Angular, React, and TypeScript).Desirable ExperiencePrevious experience working on GOV/NHS projects or in a consultancy environment.Experience migrating legacy Java codebases to idiomatic Kotlin.Experience with asynchronous messaging systems (e.g., Kafka) and Kotlin Coroutines/Flow for reactive programming.Familiarity with Kotlin-native frameworks (e.g., Ktor) or functional programming libraries (e.g., Arrow).What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary69,000 - 86,600 + BenefitsVacancy TypePermanentDivision:Software EngineeringLevel:Lead Consultant

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Lead Data Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Lead Data Engineer, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. You will act as a Lead Consultant providing technical expertise in data engineering practices both internally and to our clients. Lead Data Engineers at Hippo are experts in their field, leaders of people and teams, who drive strategic technical deliverables while maintaining high-level client relationships.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to understand and get the most from their data and digital services. The Lead Data Engineer will be a key player and implementer in this mission.Your Role in a NutshellAct as a technical SME within the Hippo engineering community to ensure user-centred software is developed based on business requirements and best practice. Work collaboratively with colleagues and stakeholders to explore, design and deliver solutions to complex client problems. Design and manage software development and deployment pipelines, resolving issues and potential bottlenecks before they occur. Continuously review and prioritise the delivery team's workload and anticipate the need for realignment with evolving priorities. Be a strong communicator and presenter, presenting solutions and progress to internal and external stakeholders in a clear, concise manner. Build great relationships with your team and stakeholders, identifying and ensuring that challenges are overcome. Lead in the recruitment and on-boarding of other engineers, and support consultants in their professional development. Lead on new business opportunities, writing technical bids and proposals. Promote Hippo’s Data Herd externally through writing blogs, workshops, or speaking at conferences. Skills and experience that you needEssential ExperienceExcellent experience delivering in Python and experience with at least one other core language. Excellent experience of SQL and relational databases. Solid experience of Cloud providers such as AWS, Azure or GCP. Solid experience of working with Snowflake and dbt. Strong experience of working with different data formats, e.g., CSV, JSON and XML. Expertise in building reliable Data Pipelines. Experience operating as a technical leader on complex projects and able to manage stakeholder expectations. Expertise in coaching and guiding others on the best way to achieve an optimal solution. Excellent verbal/written communication skills, able to articulate in both technical/non-technical terms depending on audience. Mastery of working in an Agile Environment and CI/CD practices. Ability to define working procedures and methodologies for the team. Desirable ExperienceKnowledge of NoSQL databases. Experience in Data Modelling is highly desirable. Broader knowledge of IT — e.g., Security and Networking.What makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary69,000 - 84,000 + BenefitsVacancy TypePermanentDivision:Data EngineeringLevel:Lead Consultant

The VacancyFieldfisher is famous for IP. Our market-leading specialist team has a proven track-record of success, with a wealth of expertise across sectors including technology, media, life sciences, retail, energy and natural resources. Our IP team represent many household name clients in protecting their IP and regularly work for clients around the world.What to expectCoordinating and managing large scale recordal projects on a worldwide basis, primarily relating to Assignment, Merger, Change of Name and Change of Address recordals, and often involving more than one recordal step and/or multiple partiesAttending to recordal of Assignments, Mergers, Changes of Name and Changes of Address at the UKIPO, EUIPO and WIPOLiaising with local counsel all over the world to coordinate recordal projects and ensure correct requirements are metCollating and checking required documentation, drafting documents for signature by clientsArranging signature of documents by clientsCoordinating the notarisation and legalisation of documentsProcessing and reporting official documents (recordal certificates, notifications)Ensuring meticulous record keepingProviding regular updates to fee earners/partnersBilling, records database and other administration duties relating to the aforesaidA bit about youEducated to A Level or equivalentAt least 3 years prior experience co-ordinating global trade mark recordals work either gained in a law firm or patent/trade mark AgencyExperience supporting large scale/complex trade mark portfolio acquisitionsExperience supporting lawyers in resolving historical chain of title issuesExperience using WebTMS database desirableAble to work without supervision and to be able to demonstrate initiativeExcellent attention to detailExcellent time management skills and a good team playerAble to demonstrate a genuine interest in the client’s business and be client-facingCompletion of CITMA Introduction to Trade Mark Administration and Formalities Course (or a similar Course) desirableWho are we looking for?We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.What do we offer?You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher.Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.Inclusion at FieldfisherAt Fieldfisher, inclusion is central to how we work. We are committed to creating a workplace where everyone feels respected, supported and able to succeed.If you need any adjustments during the recruitment process or once you join us, we will work with you to put the right support in place. Examples include extra time for assessments, accessible document formats, alternative interview formats, quiet rooms, or physical and technological accessibility support.What to do next:Click 'Apply Now', complete an online application and upload a CV.Successful applications will be invited to a 20–30-minute introductory call with a recruiter.Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at Brianna.Hartridge@fieldfisher.com.We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.The FirmWe are not a UK firm with offices in Europe. We are a European law firm at our core. While our HQ is London, we are spreading across Europe at pace. In addition to UK, China and Silicon Valley we have offices in Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland, and Spain. With 1,800 people across 28 offices across 14 countries you might expect an impersonal office culture, but you will find a homely, family feel even in the largest offices. Quality on both sidesAcross all our offices and jurisdictions are market-leading practices in corporate/M&A, finance, real estate, energy and natural resources, technology and life sciences.We count as clients large corporations including major technology firms, pharmaceutical and life sciences companies, energy suppliers, infrastructure companies, global banks and financial institutions. We aim to ensure equality of opportunity and are actively working towards improving the diversity of our staff. Applications will be considered on merit and the applicant's suitability to meet the requirements of the role.BenefitsGenerous annual leaveHealth insurancePension contributions body.invert-text-links a:hover { text-decoration: none; } Life assuranceSeason ticket loansBike to work loans body.invert-text-links a:hover { text-decoration: none; } Testimonial .rotateDown { -webkit-transform: rotate(90deg) !important; transform: rotate(90deg) !important; } .rotateBack { -webkit-transform: rotate(0deg) !important; transform: rotate(0deg) !important; } "It is great being in a firm which "gets" cross-office working – to feel properly part of a national team and to work with colleagues in other specialisms who are unconstrained by geography." .rotateDown { -webkit-transform: rotate(90deg) !important; transform: rotate(90deg) !important; } .rotateBack { -webkit-transform: rotate(0deg) !important; transform: rotate(0deg) !important; } "I consider Fieldfisher to be a progressive firm with an understanding of social values. I'm pleased that staff is able to have input in the firm's direction and purpose as well as help to shape wider society. I'm encouraged to perform by being able to develop in a natural way, whilst being supported at every step.Fieldfisher has managed to nurture a really positive and friendly culture. If they have drive and ambition, I would encourage anybody looking for a role here to grab the opportunity." .rotateDown { -webkit-transform: rotate(90deg) !important; transform: rotate(90deg) !important; } .rotateBack { -webkit-transform: rotate(0deg) !important; transform: rotate(0deg) !important; } "Since joining Fieldfisher in 2016, I have progressed from an entry-level secretarial role to an experienced executive assistant. This was made possible by a supportive and inclusive working environment that allows staff to progress at a pace that is best suited to them which in turn makes for well-rounded, home-grown talent.The firm strikes a great balance between providing the foundations for success and autonomy of your own growth and development. An insight I would give to potential applicants is that Fieldfisher offers the opportunity for a career and a sense of belonging to a community and not just a job."Documents

The VacancyWhat can you expect?Our specialist Court of Protection team is looking for an experienced Solicitor to join the growing team and deal with a busy and varied caseload.Fieldfisher's dedicated Court of Protection team provides a specialist deputyship service to brain-injured and elderly clients across the UK who lack capacity to manage their own property and financial affairs. We also advise individuals with capacity who wish to set up personal injury trusts to shield damages from means-testing, including acting as professional trustee.ResponsibilitiesDealing with the routine management of deputyship and personal injury trusts with appropriate supervision and guidance from senior team members (with a focus on litigating and substantial settled cases)Liaising with clients, their families, case managers and other professionals and handling all matters with appropriate sensitivityWorking closely with the firm's Personal Injury and Medical Negligence solicitors on litigating casesAssisting senior team members with complex casesDrafting applications to the Court of ProtectionDrafting annual Deputy ReportsCo-ordinating interim billing and the detailed assessment of our professional costsKeeping accurate records and managing files efficientlyDealing with relevant administrative tasksExperience and KnowledgeQualified lawyer with 6+PQE, in an established Court of Protection department.Strong client focus and excellent communication skillsStrong academicsExcellent organisational skills and attention to detailThe ability to work under pressure and deal with competing prioritiesStrong IT skillsTeam playerEnthusiasm and proactivityWho are we looking for?We don't have a type. We believe our differences are our strength; varied cultures, approaches and experiences can only benefit us.What do we offer?You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher.Come for the WOW views: Based on the 17th floor in No.1 Spinningfields, with views of the entire City.Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.Inclusion at FieldfisherAt Fieldfisher, inclusion is central to how we work. We are committed to creating a workplace where everyone feels respected, supported and able to succeed.If you need any adjustments during the recruitment process or once you join us, we will work with you to put the right support in place. Examples include extra time for assessments, accessible document formats, alternative interview formats, quiet rooms, or physical and technological accessibility support.For accessibility information on our Manchester office, visit: Accessing Fieldfisher Manchester FieldfisherWhat to do next:Click 'Apply Now', complete an online application and upload a CV.Successful applications will be invited to a 20–30-minute introductory call with a recruiter.Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at James.Chapman@fieldfisher.com.We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.The FirmWe are not a UK firm with offices in Europe. We are a European law firm at our core. While our HQ is London, we are spreading across Europe at pace. In addition to UK, China and Silicon Valley we have offices in Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland, and Spain. With 1,800 people across 28 offices across 14 countries you might expect an impersonal office culture, but you will find a homely, family feel even in the largest offices. Quality on both sidesAcross all our offices and jurisdictions are market-leading practices in corporate/M&A, finance, real estate, energy and natural resources, technology and life sciences.We count as clients large corporations including major technology firms, pharmaceutical and life sciences companies, energy suppliers, infrastructure companies, global banks and financial institutions. We aim to ensure equality of opportunity and are actively working towards improving the diversity of our staff. Applications will be considered on merit and the applicant's suitability to meet the requirements of the role.BenefitsGenerous annual leaveHealth insurancePension contributions body.invert-text-links a:hover { text-decoration: none; } Life assuranceSeason ticket loansBike to work loans body.invert-text-links a:hover { text-decoration: none; } Testimonial .rotateDown { -webkit-transform: rotate(90deg) !important; transform: rotate(90deg) !important; } .rotateBack { -webkit-transform: rotate(0deg) !important; transform: rotate(0deg) !important; } "It is great being in a firm which "gets" cross-office working – to feel properly part of a national team and to work with colleagues in other specialisms who are unconstrained by geography." .rotateDown { -webkit-transform: rotate(90deg) !important; transform: rotate(90deg) !important; } .rotateBack { -webkit-transform: rotate(0deg) !important; transform: rotate(0deg) !important; } "I consider Fieldfisher to be a progressive firm with an understanding of social values. I'm pleased that staff is able to have input in the firm's direction and purpose as well as help to shape wider society. I'm encouraged to perform by being able to develop in a natural way, whilst being supported at every step.Fieldfisher has managed to nurture a really positive and friendly culture. If they have drive and ambition, I would encourage anybody looking for a role here to grab the opportunity." .rotateDown { -webkit-transform: rotate(90deg) !important; transform: rotate(90deg) !important; } .rotateBack { -webkit-transform: rotate(0deg) !important; transform: rotate(0deg) !important; } "Since joining Fieldfisher in 2016, I have progressed from an entry-level secretarial role to an experienced executive assistant. This was made possible by a supportive and inclusive working environment that allows staff to progress at a pace that is best suited to them which in turn makes for well-rounded, home-grown talent.The firm strikes a great balance between providing the foundations for success and autonomy of your own growth and development. An insight I would give to potential applicants is that Fieldfisher offers the opportunity for a career and a sense of belonging to a community and not just a job."Documents

Location: Newcastle upon Tyne, UK; Blackpool, UK; Birmingham, UK; Leeds, UK; Manchester, UK; Sheffield, UK; Cardiff, UK; Glasgow City, Glasgow, UKSalary: 57,946 - 68,205 per yearEmployment: Full timeCategory: SecurityPosted: 2026-08-20Valid to: 2026-09-02Employer: Department for Work and PensionsJob summaryThe Chief Security Officer has one of the most significant security roles in the UK. DWP touches the lives of more than 20 million people and is responsible for circa 300bn of annual welfare spend. The department employs around 90,000 FTEs and operates from over 750 physical locations. Working to the Finance Director General, the Chief Security Officer sits on the Finance Group Executive Team with overall responsibility for identifying DWP’s key security and data protection risks and setting relevant policies and standards across the organisation to deliver balanced and appropriate security controls. This enables the business to deliver the pension and benefits system to some of the most vulnerable people in UK society. We are seeking a Chief of Staff to support the Chief Security Officer. Job descriptionThis is a high-profile, fast-paced opportunity, offering significant exposure to senior leadership and strategic decision-making at a pivotal point for the organisation. The postholder will work at the heart of the security leadership function, helping to shape the future operating model and strategic direction as well as ensuring continuity.The postholder will be expected to operate with confidence and credibility, contributing actively to Senior Leadership Team discussions, providing insight, challenge and perspective, and supporting the CSO in navigating complex, system-wide issues.Key Responsibilities Strategic support Develop and maintain a deep understanding of the CSO's remit, priorities, risks and stakeholder landscape. Provide strategic advice, challenge and support to aid informed decision-making. Identify emerging issues, risks and opportunities and ensure the CSO has clear visibility of matters requiring attention. Support the development and delivery of security strategy, governance and organisational priorities.Executive briefing and communications Lead the development of briefing packs, submissions and other materials to support ministerial, Permanent Secretary and senior stakeholder engagement. Ensure the CSO is appropriately prepared for meetings, boards, visits and external engagements. Coordinate clear and consistent messaging across Security and Data Protection and wider departmental stakeholders.Governance and leadership support Support the effective operation of senior governance forums and leadership meetings. Attend senior meetings and boards on behalf of, or alongside, the CSO, capturing key decisions, risks and actions. Monitor progress against agreed actions and ensure effective follow-through across the organisation. Assist the CSO in driving performance, accountability and delivery across the Security and Data Protection function.Coordination and stakeholder management Act as a central point of coordination between the CSO, Senior Leadership Team and key stakeholders. Build and maintain effective relationships across DWP, wider government and external partners. Coordinate cross-functional activity, ensuring delivery remains aligned with strategic priorities. Support engagement with senior leaders, directors, deputy directors and corporate partners.Risk, insight and continuous improvement Provide oversight of strategic risks, dependencies and organisational priorities. Analyse complex information from multiple sources and present clear recommendations to support executive decision-making. Identify opportunities to improve governance, reporting, communication and operational effectiveness. Support the development of management information, reporting and assurance products for senior audiences.Person specificationEssential criteriaYou will be able to demonstrate: Excellent written and verbal communication skills, including producing high-quality material for senior leaders. Knowledge and experience of security, including an understanding of governance, risk, assurance and the wider security landscape. Strong strategic thinking and sound judgement when dealing with complex and sensitive issues. The ability to analyse complex information and translate it into clear advice and recommendations. Experience of working effectively with senior stakeholders and influencing across organisational boundaries. Strong organisational skills, with the ability to manage competing priorities and deliver at pace. Experience of working in a governance, policy, corporate strategy, private office or business management environment.Please note this role may include travelling and occasional overnight stays.Developed Vetting (DV) clearance; candidates without must be willing to undergo security vetting.BehavioursWe'll assess you against these behaviours during the selection process:Seeing the Big PictureCommunicating and InfluencingWorking TogetherDelivering at PaceWe only ask for evidence of these behaviours on your application form:Seeing the Big PictureBenefitsAlongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).DWP have a broad benefits package built around your work-life balance which includes:Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.Stage 1 – Application and SiftAs part of the application process, you will be required to submit:A completed application form, including your employment history, education, professional qualifications and relevant achievements.A CV and a personal statement of a maximum 750 words demonstrating how you meet the criteria. The sift panel will assess your application against the criteria, using the information provided in your employment history and personal statement.You are also requested to provide a 250 word statement at application for the lead Behaviour, "Seeing the Big Picture". Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Seeing the Big Picture. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. A NOTE ON ANONYMISATIONDue to DWP’s use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable the sift panel to make an informed judgement about your suitability for this role.IMPORTANT INFORMATIONPlease include all other information that you would customarily provide when presenting a CV/Personal statement, as the sift panel use this information to assess your application (please note, reference to lead behaviour sift only in the event of a large number of applicants).DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Personal statement. Failure to do so will result in your application being withdrawn.Stage 2 – Fireside Chat with the Chief Security OfficerStage 3 - Formal Interview.BehavioursFour behaviour questions covering:Seeing The Big Picture Communicating and Influencing Working Together Delivering at Pace Strength based questionsA series of strength-based questions designed to explore what you enjoy doing, how you naturally approach situations and where you are most likely to perform at your best.Sift and Interview Information:Where there is a large amount of applications a long sift will be completed on the behaviour Seeing the Big Picture.Sift and Interview dates to be confirmed.This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.Further InformationAt the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.Find out more about working for DWP on the DWP Careers Hub.Reserve ListA reserve list may be held for a period of 6 months from which further appointments can be made.If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.Disability Confident SchemeIf high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.Reasonable AdjustmentsWe consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.Integrity, plagiarism and Civil Service PrinciplesThe Civil Service values honesty and integrity and expects all candidates to abide by these principles.Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.Examples of plagiarism can include:- Presenting the work, ideas and experience of others as your own- Copying content or answers from an online or published source that is not your ownDisclosure and Barring Service and Internal Fraud Database ChecksTo process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.ukApplicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.If successful and transferring from another Government Department, a criminal record check will be carried out.Important New entrants are expected to join on the minimum of the pay band.Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.For further information on National Security Vetting please visit the Demystifying Vetting website.FeedbackFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Nicola StorerEmail : NICOLA.STORER@DWP.GOV.UKRecruitment teamEmail : dwprecruitment.grs@cabinetoffice.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.AttachmentsSuccess-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

About The RoleHippo Digital is recruiting for Senior Product Managers to join our growing team. Product Managers ensure that our client's goals turn into actions. This means creating a compelling vision for your product, developing the product roadmap, writing user stories and actively managing them in a prioritised backlog.As a Senior Consultant, specialising in Product, you’ll already be an expert in your field, in agile and a confident coach. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader.[Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role, which we are very keen to support.]Your role in a nutshell:Inspiring and guiding your colleagues by supporting them in understanding the client's needs, explaining the broader context and getting buy-in.Provide team leadership and protect your team from unwanted distraction where possible, allowing them to focus solely on delivery.Engage with stakeholders to create a project vision and translate into a roadmap & prioritised backlog.Communicating with an extremely diverse group of people, including experts in their field.Lead diverse a multidisciplinary team delivering work on behalf of one of our high profile clientsSkills and experience that you needPeople are at the centre of everything we do. We’re a diverse and close-knit community united by a love for solving complex problems for our clients and their users. We take a common sense approach to getting things done. We get things wrong, we learn from experience and we adapt. We stay curious and never stop learning.We don’t need you to have any certificates or qualifications, but we do need to be confident that you have the ability to:Lead a team of people that are specialists in their fieldIdentify and use evidence of value to drive decision-making to ensure the user is at the heart of the teamBuild consensus amongst people with different perspectives, with the confidence to make decisive decisions when consensus is not possibleBridge the gap between stakeholders and the team so the team can remain focused on deliveryFind pragmatic and creative ways to balance constraints such as policy and security in order to prioritise work and meet user needs.Perform well in a wide variety of delivery disciplines (Scrum, Kanban)Communicate confidently and credibly on behalf of the company and the client.Lead workshops and group exercises, remotely and in-person.Build product and user centric capabilities in others, helping colleagues and clients know what to do when you are not aroundWhat makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationManchesterAdvertising Salary57,500 - 66,000 + BenefitsVacancy TypePermanentDivision:Product ManagementLevel:Senior Consultant

About The RoleHippo Digital is recruiting for Senior Delivery Managers to join our growing consultancy. Delivery Managers work with our clients to embed agile ways of working and support your multi-disciplined teams to focus on the priorities to deliver the associated product or services. You’ll also run ceremonies including stand-ups, sprint planning, sprint reviews, retrospectives and show and tells. As a Senior Consultant, specialising in Delivery, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader.[Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role, which we are very keen to support.]Your role in a nutshell:Help to build and maintain the team on-site, making sure that they are motivated, happy, and working well togetherIdentify obstacles and help the team to overcome themFacilitate and track team risks and dependenciesHelp the team to focus on the priorities to deliver the product or serviceEncourage and facilitate continuous improvement of the delivery teamCoach and mentor team members and others to apply the most appropriate agile and lean tools and techniquesBuild great relationships with your team and stakeholdersSkills and experience that you needPeople are at the centre of everything we do. We’re a diverse and close-knit community united by a love for solving complex problems for our clients and their users. We take a common sense approach to getting things done. We get things wrong, we learn from experience and we adapt. We stay curious and never stop learning.We don’t need you to have any certificates or qualifications, but we do need to be confident that you can demonstrate experience in:Delivering complex digital projectsAgile project management and working practices (SCRUM/Lean/DSDM/APMG)Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teamsCollaboration and project management toolsUnderstanding of user centred design principles and practicesWhat makes us greatAlongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:Contributory Pension Scheme (Hippo 6% & Employee 2%)25 Days Holiday plus UK Public HolidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:Private health coverPrivate dental coverAdditional company pension contributionsAdditional holidays (up to an extra 2 days)Wellbeing contributionCharity contributionsTree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we’re Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!Hippo LocationsWe are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to 8,000 (please ask for terms and conditions) to help make your move a smooth one.LocationVarious LocationsAdvertising Salary57,500 - 66,000 + BenefitsVacancy TypePermanentDivision:DeliveryLevel:Senior Consultant

Senior Housing Officer (known as Neighbourhood Services Manager) All potential applicants are encouraged to scroll through and read the complete job description before applying. £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) Salford / Manchester Permanent,Full Time NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage StreamYou can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our valueshere. At Great Places, we are committed to using inclusive hiring practices.By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. xrnqpay We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

Housing & Enforcement Specialist Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At Great Places the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, youll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. You will provide expert advice on housing law matters relating to housing management and ASB, and work to ensure compliance with our policies and processes, ensuring that we provide a high quality, customer focused service which also meets best practice and achieves value for money. What youll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What youll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Great people skills and able to collaborate effectively with a range of stakeholders and colleagues. Effective communicator across a range of audiences. Flair for liaising, negotiating, and influencing. Good commercial awareness and insight. Not afraid to challenge the status quo / takes a balanced approach to risk. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Self-reliant and resilient. Effective problem solver. Professional and value led with integrity, inclusivity and respect for diversity. Ability to maintain an effective network to support service development and the application of good practice in housing and property law related matters.. Highly organised with an ability to plan, prioritise and manage deadlines Ability to work under pressure. Ability to travel between sites and to meet external commitments, and work flexibly and when needed outside normal working hours. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. xrnqpay Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Assistant Lawyer (L&CL Regions) Keoghs LLP, a leading insurance law firm in the UK, is seeking a talented insurance lawyer to join our dynamic Property Risks and Coverage Team. With a flexible location policy and the opportunity for hybrid working, this is an exciting opportunity for the right candidate to make a real impact. We do, however, require a minimum of one day per week in the office. As part of our team, you'll collaborate on large and complex cases, tackling some of the most significant property damage and insurance coverage claims in the UK. Your role will involve handling your own caseload while supporting a lead lawyer(s) on high-value cases often exceeding £1 million. You'll also participate in delivering training seminars and workshops to various insurer clients, contributing to client development, and preparing and presenting seminars on technical legal issues. If youre ready to take on challenging and rewarding work in a supportive and innovative environment, wed love to hear from you! Key ResponsibilitiesCase Management: • Independently handle a caseload from start to finish.When assisting a Large and Complex Lead Lawyer, tasks will include:, • Reviewing documents and preparing draft advices to clients., • Crafting bespoke coverage advices., • Supporting all aspects of the litigation process., • Analysing issues of coverage, liability, quantum, and strategy., • Conducting thorough investigations., • Preparing first draft instructions to counsel and experts., • Performing legal research and document searches., • Attending client meetings, strategy discussions, and conferences for note-taking and follow-up., • Ensuring compliance with SRA Standards & Regulations. For Cases Managed Independently: • Handle all aspects of case management., • Draft applications and court proceedings., • Engage in settlement negotiations, roundtable discussions, and ADR. Note: The above is not an exhaustive list and other tasks may be delegated as required. Working Hours • 35 hours per week, Monday Friday, 9am 5pm, with 1 unpaid hour for lunch., • Primary location is Bolton or Bristol, with additional hours as needed to meet client and court obligations.Join us and thrive in a role that balances independence and teamwork, ensuring you grow professionally while making a significant impact!Skills, Knowledge and Expertise, • Legal Qualification: Solicitor/FILEX., • Experience: Previous defendant property insurance claims experience, • Knowledge: Thorough understanding of disputes and claims handled by the department and our insurer clients., • Technical Expertise: Familiarity with insurance coverage disputes, legal liability and causation including claim for breach of contract and in negligence and nuisance.Desirable:, • Customer Relations: Experience dealing with challenging customers.Required Soft Skills:, • Prioritization: Strong ability to manage and prioritize workload effectively., • Attention to Detail: Keen eye for detail in all tasks., • Technical Proficiency: Comfortable working with case management systems., • Communication: Excellent interpersonal skills for liaising with senior claims handlers and managing major litigation.Benefits, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets* after successfully completing probationAbout KeoghsKeoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, weve transformed the claims handling process for low-value personal injury claims; weve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry. JBRP1_UKTJ

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary£34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. • Didsbury, • Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilstbeing visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is takenin line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and schemeinspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector orin a similar role is desirable. An understanding ofestate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agenciesand partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range ofCustomer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. Thisis vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. xrnqpay Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.

Straight-Line are currently looking for experienced Groundworkers to join our team on a project in Manchester. Experience Required: • Drainage, • Kerbing and edging, • Concreting, • Foundations, • Finishing works, • General groundwork duties Preferred: • CPCS or NPORS Forward Tipping Dumper ticket Requirements: • Previous experience on residential groundwork projects, • Ability to work safely and efficiently as part of a team, • Reliable with a strong work ethic, • Dumper ticket preferred but not essential Long-term work available for the right candidate. Rate: £20.00 - £23.00 per hour Start Date: Monday 24th August 2026 If you're available to start at the end of August, apply now or contact our office on (phone number removed) for more information

Straight-line are currently looking for an experienced 360 Operator to join our team on a project in Manchester. Experience Required: Drainage Core base Pile caps Finishing works Requirements: CPCS or NPORS 360 Excavator ticket Previous experience on residential groundwork projects Ability to work safely and efficiently as part of a team Reliable with a strong work ethic Long-term work available for the right candidate. Rate: £21.00 - £24.00 per hour Start Date: Monday 24th August 2026 If you're available to start at the end of August, apply now or contact our office on (phone number removed) for more information

Portfolio are proud to exclusively represent our client in their search for a HR Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, conducting webinars to prospective new clients and highlighting the service provided, resulting in a closed deal. We are looking for someone with Employment Law / HR knowledge and a solid undertanding of HR processes. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks50605LFR12 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

HR Business Partner Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. We are looking for a highly motivated, passionate HR professional who would be responsible for providing HR and Employment Law advice and assistance to support client needs. The Advice Business Partner will actively own cases to resolution, building rapport and relationships with clients on each interaction. Key Responsibilities: To ensure that personal knowledge of employment law and HR best practice is continually updated. To advise, assist and guide clients with all employment law/HR enquiries received. To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database. Attend legal briefings and internal company training to ensure that advice provided is compliant with our services. Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided. To work in line with the departmental KPIs, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLAs. Offer clients options regarding the take up of other products we provide and make recommendations accordingly. Deliver HR and employment law related training via webinar or in person if required. Always maintain a professional and responsible attitude. What we're looking for: Ability to work in a fast-paced environment. A dynamic and flexible approach, as well as the ability to work under pressure. Practical experience. A willingness to develop your career as a HR professional. An enthusiasm for generating new business referrals. Ability to learn, research and interpret law quickly and effectively. Ability to prioritise and work unsupervised as required. Ability to work to deadlines. Excellent communication and written skills. MS Office knowledge and experience. Benefits Enhanced holidays - 25 days increasing after continuous service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing after continuous service Group life insurance Travel Season Ticket loan scheme Milestone recognition Discounted products and memberships Discounted food and drink. Cycle 2 Work scheme* after probationary period On site Gym 51400BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: To advise clients developing documentation based on their needs client and the suitability of relevant policies and procedures. To review client's existing documentation to ensure it is in line with the good work plan and advise in relation to terms which breach Employment Law. Provide best practice advice to clients to assist in documentation development and highlight potential commercial options and the risks these options present. To ensure that personal knowledge of HR and Employment Law is continually updated. To provide a client focused and personalized approach, building relationships and always enhancing the client experience. Focus on continuous engagement of clients with documentation provided, ensuring the documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through Brightbase and BrightHR software in relation to accessing documentation. To proactively call and advise clients using "insights" gained from data on Bright. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided. To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. To arrange welcome calls for new clients and provide reports as required To carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding utilisation of other products and services we provide and make such introductions accordingly. To manage own workload working from the task list and welcome calls reporting Ensure deadlines and any KPI/ SLA targets are met Work in line with any quality criteria/ instruction in place To represent the Bright brands to other areas of the business via presentations or meeting presence where required. To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation. To undertake project work when required. To attend other sites where required. Undertake e-learning sessions as and when required. Attend team meetings, as and when required, including morning/ evenings and weekend conferences/ development/ training days. Assist with training for new starters. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ 51918LFR3 The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree OR strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/ People Managers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes51692LFR3 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Trainee/Entry-Level Sales Development Representative - Manchester City Centre Location: Manchester (Office Based - High Energy Environment!) Hours: Mon-Fri (8:45am-4:45pm) Salary: £26,250 Base + Uncapped Commission + Quarterly Bonus OTE: £40k year one (6-month guarantee of £350 per month included to kickstart your earnings!) Are you a recent graduare, working in hospitality, ex-army and looking to kick start your sales career? What better place to do it than a company that has been awarded "Best Place to Work" in Manchester. No specific experience? No problem! Their Super Coaching Programme is world-class. They provide all the training you need to become a high-performing sales expert. Ready to join the UK's #1 Award-Winning Wellbeing Provider? This is a "once-in-a-career" opportunity to join a truly sales-led global organization. We support over 70,000 organisations and 13 million lives across the UK and Ireland. With a £500m group turnover, we offer the financial backing and international reach to take your career to the top! The Role: What's a "Sales Consultant"? In the industry, this is a Sales Development Representative (SDR) role. You are the "Engine Room" of our growth: Opening Doors: Contact senior leaders to introduce our industry-leading mental health and wellbeing solutions. Setting the Stage: Book high-quality demonstrations for our specialist consultants. Warm Leads: Engaging with potential customers who have already expressed interest in our services. Smashing Targets: Hit monthly and quarterly goals to trigger that uncapped commission. What You Bring To The Team Tenacity: A pro-active, "never-give-up" attitude toward hitting targets. Personality: An outgoing, professional, and articulate communicator. Ambition: You don't just want a job; you want a clear path to promotion. Business Acumen: You can hold your own in conversations with CEOs and Directors. The Perks (They're Fantastic!) Health First: FREE 24/7 onsite gym access! (Work out whenever suits you!) Uncapped Earnings: Monthly commission with no ceiling + quarterly bonuses. Time Out: 25 days holiday + Bank Holidays + Your Birthday Off! Foodie Perks: Free breakfast every Monday + "Fab Friday" (Free food & drinks once a month!). Health & Wealth: Cash plan for you/family, Life Insurance, and Pension. Commuter Support: Season ticket loans + Cycle to Work scheme. Progression: Clear career paths and international development opportunities. Why Join Us? Our Manchester office is fast-paced, busy, and full of positive energy. We invest heavily in our people so they can build long-term, lucrative careers. If you are focused, confident, and hungry for success, the opportunities here are unlimited. Ready to join Manchester's premier sales team? 49085KA INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position

DO YOU HAVE GOOD CUSTOMER SERVICE AND TELESALES EXPERIENCE BUT DON'T LIKE COLD CALLING? ARE YOU LOOKING FOR A NEW ROLE WITH NO HARD SELL, UNCAPPED COMMISSION AND PROGRESSION? IF YOU HAVE A PROVEN B2B UPSELLING OR RETENTIONS BACKGROUND, APPLY TODAY AND WE'LL BE IN TOUCH! Portfolio are proud to represent our client, a global HR and H+S Consultancy, are recruiting a Telesales consultant to join the team, you will contact existing clients and sell additional services to them, specifically H+S Advisory. This is an ideal role for someone with upselling experience, who likes sales and high earning potential but doesn't like cold calling! Job Overview: To be a member of the H&S Sales team, your role is to sell the product to our client base, primarily from client data, but also a small share of referrals. On a daily basis, BSC's call clients who have recently taken advice from the company and highlight this Premium Service to them. The BSC would then be responsible for explaining the nature of the F2F service to that individual client (including all of the relevant terms and conditions of the service) and informing them of how using the Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our Face2Face Services Team, to ensure that the matter is dealt with promptly and efficiently. Responsibilities: To make a minimum of 60 daily outbound calls to business prospects; To reach a minimum of 2 hours & 30 Minutes talk-time per day, i.e. actual time spent actively contacting and speaking to prospects; To achieve £75,000 sales revenue each quarter (subject to change); To liaise with the Service Team, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times; To help drive referral numbers from relationship building with service colleagues; To assist the H&S F2F BSPs to drive their sales (+ vice versa). The Commission is structured as follows: Commission for a BSC will be paid at the monthly flat rate of: 5% Commission for every Completed F2F Wins in a Calendar month. There is also a £500 Monthly Bonus (paid Quarterly) for hitting set deal volumes. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary £34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office - Didsbury - Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you’ll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you’ll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual’s needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website

Digital Counsellor £(phone number removed) Office Based Including Saturday shift. Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Digital Counsellor. Job Overview You will provide emotional support and guidance via digital mediums, primarily email, video call, livechat and SMS, to clients. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to all service users. Day to Day Responsibilities: Providing an efficient and effective digital counselling service to all service users working in line with clinical governance. To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc. Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed. Responding to all web enquiries and tailor responses to meet individual requirements. Providing "In the moment support" to service users via the Live Chat function and Live Video Calls Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint)Desirable Skills and Competencies: Accredited with the BACP or eligible for the accreditation process EAP experience Experience of working within a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to £70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription 48166LSR8 INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position

Senior Infrastructure Engineer You'll be joining a infrastructure team in Manchester at a well-established consultancy that's growing quickly due to a strong pipeline of work with major residential developers. If you enjoy variety, ownership, and seeing schemes move from early feasibility through to delivery, this Senior Infrastructure Engineer role is built for you. This is an employee-owned consultancy delivering a broad range of development infrastructure projects, typically from circa 50-unit sites up to several thousand dwellings. As a Senior Infrastructure Engineer, you'll work across the full life cycle: feasibility, pre-planning, planning, detailed design and supporting construction. What you'll be doing in the Senior Infrastructure Engineer role: In this Senior Infrastructure Engineer position, you'll support an expanding client base and help shape a growing Manchester team of drainage, highways and development infrastructure specialists. Depending on your level of experience, your responsibilities as a Senior Infrastructure Engineer will include: ·Leading the design and day-to-day management of multiple schemes (senior level) ·Supporting junior engineers, delegating tasks, checking work, and keeping programmes on track ·Liaising with clients and stakeholders, preparing fee proposals, managing projects, and contributing to business development (senior level) ·Producing concept and detailed drainage strategies ·Developing levels strategies and managing earthworks appraisals ·Writing planning documentation including Flood Risk Assessments, Drainage Technical Notes and Utilities Statements ·Undertaking due diligence reviews to support land purchases To succeed as a Senior Infrastructure Engineer, you'll ideally have: ·Significant post-graduate (or equivalent) experience ·Strong experience in pre-planning and planning stages, plus a good grasp of detailed design and technical approvals (e.g. S104, S38, S278) ·Good working knowledge of MicroDrainage and AutoCAD (an understanding of Civil 3D is beneficial) ·Sound technical capability alongside clear, confident communication ·A genuine drive to develop yourself and support others around you Package and benefits: ·Performance-related bonus (linked to company and personal performance; employee ownership may make part of the bonus tax free) ·Chartership support with structured guidance throughout your journey ·Professional development and training tailored to your career goals ·Flexible working arrangements (subject to grade and approval) ·Generous pension contribution with a reputable provider ·Training programmes, including funding and day release for university or college courses ·Paid pre-approved overtime when deadlines require it ·Employee perks platform including cycle to work, gym discounts and retail savings ·Interest-free season ticket loan This Senior Infrastructure Engineer role is based out of the Manchester office, with an expectation you'll be in the office 3-4 days per week (flexibility available depending on project needs and seniority). As the Manchester team grows, you'll have clear opportunities to broaden your responsibilities, progress technically, and step into greater project and client leadership. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Eve Armstrong at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Portfolio are proud to represent our client, a global software company, in their search for a Customer Solutions Specialist. This is an integral role for clients who have a complaint that has not yet been resolved. You will have experience of providing high levels of client care and a strong customer service background to understand a clients issue and rectify it. We are looking for someone who likes to solve problems and retain customers whilst maintaining a professional manner. If you have a solid customer service background and are looking for a new challenge, apply today and we'll be in touch! Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the businessBenefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks 52113LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position