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Insurance Technician \n Lockton has a great opportunity for a Technician to join our ever-growing team in our vibrant Manchester Office. \n Who we are \n Lockton is a partnership and a family-owned, independent company with a caring and values driven culture. Our growth trajectory continues to attract the strongest talent in the industry, allowing our team to continue providing best in class service to our clients. The best and brightest are drawn to Lockton because they want to make a difference. \n Why Lockton? \n We pride ourselves in being perpetually private and a commitment to excellence, innovation and collaboration. Our unique entrepreneurial spirit is reflected in our empowered people being autonomous, being able to act quickly, learn fast and provide the right solutions for our clients. As an Associate joining Lockton, you will be exposed to a wealth of opportunities and experiences that will lay the foundation for a successful and fulfilling career. Our commitment to excellence, coupled with a supportive and inclusive work culture, ensures that you will thrive both personally and professionally. \n What your day to day will look like \n\n • Insurance data entry role\n, • Arranging payments to London Market Insurers\n, • Creating invoices\n, • Full on the job training will be provided\n\n Who we are looking for \n We are open to all applicants, who are curious and eager to learn, regardless of your academic background. You are a strong communicator, have excellent numerical and analytical skills and enjoy building relationships and collaborating with others. \n Other attributes and skills we are looking for include: \n\n • A desire to provide a best-in-class project delivery\n, • A positive, proactive, can-do attitude, even when under pressure\n, • Organised and proactive with the ability to plan own workload\n, • Quality-driven with great attention to detail\n, • Adaptability, as the insurance landscape is ever-evolving and a fast-paced environment\n\n Minimum requirements \n\n • 3 A levels or equivalent in any subject\n, • A minimum of grade 4 / C GCSE (or equivalent) in English Language and Maths\n\n Your rewards and benefits at a glance \n\n • Competitive salary\n, • Company contributed pension\n, • 24 days annual leave + additional day for your birthday\n, • Private medical insurance (including virtual GP appointments and annual health assessments)\n, • Cycle To Work Scheme\n, • Season Ticket Loan\n, • Discounted gym membership\n\n In return Lockton remain committed to recognising and sustainably rewarding Associates empowering you to put your clients and their business first. \n We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset

Property ManagerHead Office - Didsbury£40,584 rising to £42,720 (At 2 years subject to performance)Permanent, Full-Time roleThe Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups.What youll be doingProvide a high quality, responsive and value-for-money property management service to our customers.Deal courteously and efficiently with enquiries concerning all types of management issues at properties managed by Plumlife (part of Great Places Housing Group specialising in home ownership and property management services)Carry out scheme inspections on a regular basis to ensure high standards are maintainedEnsure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service.Prepare and monitor budgets and service charge accountsCarry out Section 20 consultations as requiredTake a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the leaseRecognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of workAttend residents meetings and AGMs as requiredEnsure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements.Liaise with clients and other key stakeholdersWhat youll need:Qualified to IRPM or equivalent Housing Qualification or working towardsExperience of block, estate or property management roleExperience of delivering a customer focussed serviceExperience of Leasehold Management including Health & Safety compliance requirementsExperience of setting and monitoring budgetsIT LiterateAbility to use own initiative and work under pressure to meet tight deadlinesExcellent problem solving abilitiesKnowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generallyFull clean UK driving licence and use of own transportGreat Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS checkWhat we need from you:Ability to demonstrate empathy in dealing with and resolving disputesExcellent customer service skillsAbility to communicate with people at all levels:What we give you in return for your hard work and commitment:Pension DC Scheme (up to 10% contribution from both colleague and Great Places)WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family membersThe Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much moreAnnual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank HolidayReward & Recognition You Count Rewards are individual rewards for going above & beyondHelp with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .Wage Stream You can access savings opportunities and early access to wagesAt Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.TPBN1_UKTJ

\n Cheltenham, Manchester \n Job description \n Salary, including specialist skills payment, up to £155,355 per annum subject to candidate skills assessed during recruitment. \n This role is full-time and office based for 37 hours per week - flexible or compressed working patterns will be considered. \n This role will be based predominantly in either Cheltenham or Manchester, with reasonable regular travel required between the two locations. \n About us \n GCHQ is the nation’s intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and MI6 as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. \n The role \n Applications are sought to fill a newly created Chief Technology Officer (CTO) role for GCHQ’s Computer Network Operations (CNO). \n This role provides an exciting opportunity for a CNO specialist to use their expertise to set the vision for the future of this work in GCHQ – charting a course for specialist delivery teams and shaping the direction for capability development and workforce skills for the future. GCHQ needs a combination of deep understanding and the confidence to develop new approaches and make judgements on when existing ways of working need to evolve. \n GCHQ’s CNO specialists are at the cutting edge of our capabilities, operating in creative ways in hostile environments. They infiltrate computers, helping to discover vital intelligence, and discover and disrupt the plans of terrorists and criminals. \n The CTO will provide the technical direction for CNO work, and work with technology teams across the intelligence community to influence the capability resilience and eventual operational impact of HMG CNO, for intelligence and effects purposes. \n You will have responsibility for the CNO capabilities and for workforce technical health from recruitment through to skills development and retention. The successful candidate will have a high level of appropriate technical knowledge and experience of working in this or related fields, for example in sophisticated red teaming or ethical hacking. \n Key Responsibilities: \n To apply for this role, you will be a leader who: \n \n • Has demonstrable ability to provide technical leadership, long-term strategy and direction for the team.\n, • Has proven success inspiring and developing high-performance, technical teams. This is a role not just for an individual contributor, but someone who can lead others and innovate.\n, • Is able to thrive in ambiguity and create simplicity out of complexity.\n, • Can demonstrate an ability to get to grips with the challenges of national security mission teams and find creative technological solutions.\n, • Experience in technologies designed to operate in hostile or contested environments.\n \n Equality, Diversity and Inclusion (EDI) is critical to our mission and we expect all our leaders to demonstrate a commitment to its delivery. To protect the UK, we need a truly diverse workforce that reflects the society we serve and therefore would like to encourage applications from a wide range of backgrounds for this role. \n Senior roles within GCHQ are responsible for ensuring effective engagement with Safety, Health and Wellbeing processes, including actions related to allocating resourcing and monitoring compliance. This extends to the management of psychological risk and the nomination of an individual/individuals responsible for assessing and recording roles in the Management of Psychological Risk (MPR) tool and to lead on liaison with the Wellbeing team. \n About you \n You’ll be somebody who: \n \n • Sees the bigger picture, and anticipates the long-term impact on GCHQ of economic, environmental, social and technological developments, both nationally and internationally.\n, • Delivers outcomes by translating strategic priorities into clear outcome-focused goals for managers and teams, acting as a role model for delivery by showing efficiency and focus. Establish an inclusive culture which allows people space and authority to be innovative and take well-judged risks.Makes effective decisions, acting decisively and making bold, transparent and unbiased decisions at a strategic level.\n, • Makes sense of a wide range of political and national pressures and influences to develop strategies which meet organisational goals.\n, • Works collaboratively, proactively creating, maintaining, and promoting strong contacts across the organisation and externally.\n, • Communicate with conviction and clarity in the face of tough negotiations or challenges. Influence external partners, stakeholders and customers, in order to successfully secure mutually beneficial outcomes.\n \n Key responsibilities \n \n • Accountability for GCHQ’S current and future CNO technical capabilities, and the technical direction of the specialist CNO workforce.\n, • Responsibility for the investment portfolio for CNO work.\n, • Role-modelling exemplary leadership to provide staff with the culture and environment which enables success.\n \n Rewards and Benefits \n You will receive remuneration up to £155,355 (depending on assessed skills and experience), along with additional benefits including: \n \n • 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays\n, • Opportunities to be recognised through our employee performance scheme\n, • Interest-free season ticket loan\n, • Excellent pension scheme\n, • Cycle to work scheme\n, • Facilities such as a gym, restaurant and on-site coffee bars (at some locations)\n, • Paid parental and adoption leave\n \n Equal Opportunities \n At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. \n Find out more about our culture, working environment and diversity on our website. \n We’re Disability Confident \n GCHQ are proud to have achieved Leader status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a fair and proportionate number of person-to-person interviews to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our ‘Offer of Interview’ (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: \n \n • Meeting the eligibility criteria\n, • Meeting the essential criteria for the role at initial sift\n \n There is a wide range of extra support available throughout the recruitment process to enable you to do your best. See our website for information on the reasonable adjustments we can offer. \n Before You Apply \n To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. \n This role requires the highest security clearance, known as Developed Vetting (DV).It’s something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. \n Please note we have a strict drugs policy, so once you start your application, you can’t take any recreational drugs and you’ll need to declare your previous drug usage at the relevant stage. \n Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely. \n The role can be based in Cheltenham or Manchester, but the successful candidate would be expected to spend time across both locations. Please consider any financial implications and practicalities associated with the location and travel require for the role before submitting an application, as we do not offer relocation costs. \n Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. \n Right to Withdraw Statement: \n Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment. \n #J-18808-Ljbffr

Insolvency Solicitor - Manchester - up to £110,000 \n \n An exciting opportunity has arisen for an Insolvency Solicitor to join a leading international law firm in Manchester. This Insolvency Solicitor role in Manchester offers exposure to high-value, complex restructuring and insolvency matters, both contentious and non-contentious. \n \n You’ll work within a nationally recognised team known for its expertise in public sector and property-related insolvency work, collaborating closely with colleagues across multiple offices. \n \n If you are an Insolvency Solicitor looking to build your profile in Manchester, this is a standout opportunity to develop commercial insight while handling varied, high-quality work. \n \n The Role: \n\n • Handling high value, contentious insolvency matters\n, • Working closely with partners and cross-office teams on complex, high-value mandates\n, • Supporting clients across sectors including public sector and property-related insolvency\n, • Managing your own caseload with autonomy while meeting deadlines and targets\n, • Building strong client relationships and delivering commercially focused legal advice\n, • Collaborating with other specialist teams to deliver integrated legal solutions\n, • Contributing to business development initiatives and raising your professional profile\n\n \n The Candidate: \n\n • 6+ years PQE as a Solicitor with strong experience in insolvency litigation\n, • Strong technical ability with excellent organisational and time-management skills\n, • Ability to manage a varied caseload and prioritise effectively under pressure\n, • Confident working independently and collaboratively within a team\n, • Commercially aware with a proactive and solutions-focused approach\n, • Strong client-facing skills with the ability to build and maintain relationships\n, • Motivated, enthusiastic and driven with a flexible attitude\n, • Experience or interest in business development and networking\n\n \n The Benefits and How to Apply \n\n • Mortgage Advice\n, • Pension Scheme\n, • 25 days holiday plus flexible benefits scheme\n, • Private medical insurance\n, • Flexible/hybrid working with 3 days in the office\n, • Dental Insurance\n, • Train Season Ticket Loans\n, • Cycle to Work scheme\n, • Inhouse CBT\n, • Enhanced Family Leave & Parenting workshops\n, • Electric Vehicle Scheme\n\n \n Apply in the strictest of confidence online or via telephone. \n \n Contact: Siobhan Deeming, Recruitment Consultant \n Direct Dial: 0203 918 1665 Mobile: 07939 992 567 \n Email: siobhan.deeming@williamjamesrecruitment.com \n \n More About William James Recruitment \n William James Recruitment is the number one recruitment partner to law firms in the UK and internationally. We work with a variety of top-tier clients including a range of Legal 500 firms.

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? \n \n At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. \n Committed to driving meaningful change, a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. \n We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. \n Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. \n \n Summary of our role \n We’re looking for a Multi-Disciplinary Senior Designer to join our creative team. You will be given the opportunity to take ownership of design excellence across projects, ensuring every piece of work meets and exceeds client expectations. You’ll collaborate with multidisciplinary teams and play a role in shaping the visual direction of campaigns. \n \n What you will be doing: \n\n • Collaborate with a variety of disciplines, both internally and externally, to develop design solutions.\n, • Liaise with the client services team to determine project objectives, budget, background information and presentation approaches, styles and techniques.\n, • Proactively suggest effective builds and edits of briefs using your understanding of the client, audience and their needs.\n, • Push the understanding of this by interrogating your juniors and proactively making suggestions for improvement.\n, • Ability to show exceptional understanding of insights, target audiences, therapy area landscapes, brand benefits, communication objective and the idea outputs to proactively elevate the standard of work.\n, • Take responsibility for the work you produce through to sign off, ensuring it is completed to deadline, is of a high quality, demonstrating accuracy, attention to detail and ownership.\n, • Following internal and external meetings, guide the brief along with the client services team, helping them to get the best out of it.\n, • Be able to produce accurate estimates, clearly communicating how long you think is required to complete a piece of work, supporting the Lead Designer in troubleshooting any possible challenges that may impact the smooth progression of the project.\n\n Technical Knowledge & Specialism \n\n • Expert at translating client business needs and market insight into standout creative that exceeds the brief.\n, • Own projects end‑to‑end, managing time, budget, and quality while supporting junior team members where needed.\n, • Develop strong concepts and execute them across multiple mediums, shaping imagery, typography, motion, tone of voice, and localisation.\n, • Confident collaborator with UX/UI teams, applying digital best practice to deliver consistent, effective experiences.\n, • Strong experience using Figma to design, prototype, and collaborate on scalable digital systems, working closely with UX and UI teams.\n\n \n\n • Support the Lead Designer in creative direction, production, and briefing external partners.\n, • Maintain a high standard of craft, detail, and effectiveness across all outputs, delivered on time.\n, • Actively track trends and award‑winning work, applying new thinking, including AI‑enabled workflows to creative development.\n, • Clearly communicate ideas and stories to internal teams, clients, and award juries.\n\n \n Portfolio & Approach \n\n • Portfolio demonstrating strong information design, creative use of data, and motion design.\n, • Self‑starter with a hands‑on mindset; comfortable working across multiple formats and channels.\n, • Proactive in leveraging AI tools and workflows to enhance ideation, efficiency, and creative output.\n\n \n What you can expect from us: \n A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. \n \n You can also expect a whole host of benefits, including: \n\n • Hybrid Working – 3 days in the office (flexible working options are available for in-office days)\n, • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service\n, • Option to buy, carry or sell holidays\n, • Early Friday finish throughout the year\n, • Seasonal working hours\n, • Enhanced family leave, pay and return to work benefit scheme\n, • Extensive L&D support\n, • Sabbatical opportunities\n, • Season ticket interest free loans for travel\n, • Cycle to work scheme\n, • Life insurance (4x salary)\n, • Company pension scheme\n, • Fully compensated company events\n, • Volunteer days\n, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more\n, • +Medicash healthcare benefit\n, • 24/7 access to a free, confidential and independent Employee Assistance Programme\n\n \n Get in touch to find out how we can make an impact that matters together. \n

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? \n \n Summary of the role \n \n We are seeking a Executive Creative Director to lead our creative vision and drive agency growth through exceptional creative work. This is a rare opportunity for a seasoned creative leader, ideally with over 25 years of experience, to shape the creative reputation of our agency, elevate our creative output to world-class standards, and lead multidisciplinary teams in delivering integrated brand solutions that solve complex business problems within healthcare communications. You will be responsible for steering our creative excellence, building our reputation on the global stage, and leading major pitches that drive business growth. \n \n Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. \n \n About us \n \n At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. \n \n Committed to driving meaningful change - a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record, we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. \n \n We're a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. \n Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins is down to everyone who works here. \n \n What you can expect to be doing: \n \n • Leading and inspiring multidisciplinary creative teams to deliver world-class creative work that elevates the agency's creative reputation to regional and global top-tier rankings \n • Driving the development of big ideas that integrate brand storytelling, innovation, technology, and creative commerce to solve complex healthcare business challenges \n • Steering the agency's creative vision and ensuring all work meets the highest standards of healthcare advertising creativity and compliance \n • Leading major global and regional pitches, working collaboratively across disciplines to win new business and drive agency growth \n • Building modern, integrated brand ecosystems that combine creative excellence with e-commerce strategies and conversion-focused thinking \n • Scaling creative operations and capabilities to support agency growth and revenue expansion \n • Championing innovation and digital creativity, ensuring the agency remains at the forefront of healthcare communications \n • Representing the agency's creative work externally, building industry relationships, and enhancing our reputation within the creative community \n \n This role could be a great fit for you if: \n \n • You have over several years of progressive creative leadership experience across top-tier global networks and agencies, with a proven track record of elevating agency creative reputations \n • You have deep expertise in e-commerce and creative commerce, with demonstrated success building integrated brand ecosystems and driving conversion \n • You have extensive experience leading and winning major global and regional pitches across international agency networks \n • You have documented success scaling agency operations, expanding teams, and significantly increasing revenue through creative excellence \n • You hold postgraduate qualifications in Communication, Art, Technology, Design or related creative disciplines \n • You are fluent in English with full professional proficiency \n • You have served as a juror on premier international advertising festivals such as Cannes Lions, D&AD, London International Awards, or Effie Awards \n • You have won multiple major international creative and effectiveness awards including Cannes Lions, LIA, D&AD, The One Show, Clio Awards, or Effie Awards \n • You are recognized within the industry as a leading creative voice, such as being named among the Top 25 Influential CCOs by Creativepool for 2026, and have established relationships within the global creative community \n • You are passionate about healthcare communications and the opportunity to create work that makes a meaningful difference to people's lives \n \n What you can expect from us \n \n A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. \n \n You can also expect a whole host of benefits, including: \n \n • Hybrid Working – 3 days in the office (flexible working options are available for in-office days) \n • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service \n • Option to buy, carry or sell holidays \n • Early Friday finish throughout the year \n • Seasonal working hours \n • Enhanced family leave, pay and return to work benefit scheme \n • Extensive L&D support \n • Sabbatical opportunities \n • Season ticket interest free loans for travel \n • Cycle to work scheme \n • Life insurance (4x salary) \n • Company pension scheme \n • Fully compensated company events \n • Volunteer days \n • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more \n • +Medicash healthcare benefit \n • 24/7 access to a free, confidential and independent Employee Assistance Programme \n \n Get in touch to find out how we can make an impact that matters together. \n

Please note: This role follows a Thursday-to-Monday working pattern, with mandatory weekend work and afternoon/evening shifts aligned with US operating hours) \n ---- \n \n We're on the lookout for a Support and Commissioning Associate to join our support team in Manchester, UK. This is a hybrid role providing support coverage aligned to US operating hours, weekend support, and assistance with the commissioning of new client installations. \n \n This is an entry-level, first-line position responsible for handling incoming support requests, performing initial triage, and delivering first stage resolution where possible, escalating issues where required. \n \n The role also plays an active part in commissioning new products for clients, including joining remote setup calls and using remote access tools to configure and validate installations. \n In addition, the role will also support the coordination of worldwide client spares orders, working closely with the stock controller and supply chain team to facilitate timely processing and delivery, helping to keep operations running smoothly. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Working Pattern and Location: \n \n This role provides support and commissioning coverage aligned to US operating hours, which means afternoon and evening shifts, including weekends. Weekend working is a standard and required part of this role rather than an occasional requirement. \n \n The working pattern is five days per week, Thursday to Monday, with Tuesday and Wednesday as standard non-working days. Exact start and finish times will be confirmed during the recruitment process. \n \n\n • 5 days per week, including mandatory weekend working\n, • Saturday and Sunday are standard working days for this role\n, • Afternoon and evening shifts, aligned to US operating hours\n, • Flexibility may be required depending on commissioning schedules and support demand\n\n \n This is a hybrid role based out of our UK office in Manchester, combining office-based days with days worked from home. Candidates must live within commuting distance of Manchester and be able to attend the office regularly. \n \n Role Alignment: \n \n This role forms part of the wider Client Support function and is designed to provide first-line operational support, commissioning assistance, and extended service coverage. \n \n The Support and Commissioning Associate will work closely with the Client Support Specialist and Client Support Manager, helping to manage incoming support requests, complete initial triage, resolve basic issues where possible, and escalate more complex matters with clear and structured information. \n \n By providing frontline support coverage across US operating hours and weekends, this role helps ensure timely client responses, improved ticket handling, and effective support continuity across the wider team. \n \n Key Responsibilities: \n \n\n • Act as the first point of contact for incoming support requests\n, • Respond to and manage tickets via a ticketing platform\n, • Handle live chat and messaging support channels\n, • Communicate clearly and professionally with clients in a B2B environment\n, • Perform initial triage by gathering key information and assessing issue severity\n, • Deliver first stage resolution where possible\n, • Carry out basic troubleshooting across Windows, connectivity, and peripherals\n, • Escalate issues to senior team members with clear, structured detail\n, • Support the commissioning of new client installations, including tables, arenas, and other products\n, • Join commissioning calls and use remote access tools to configure and validate new product installations\n, • Support the coordination of worldwide client spares orders\n, • Work closely with the stock controller and supply chain team to facilitate timely processing and delivery\n, • Liaise internally to ensure follow-ups and actions are completed\n, • Maintain accurate ticket updates, tagging, and documentation\n, • Support updates to knowledge base articles and internal documentation\n\n \n You should have: \n \n\n • Strong written and verbal communication skills\n, • Confidence working in a client-facing, B2B support environment\n, • Basic technical understanding, including Windows and general troubleshooting\n, • Comfort working remotely with clients to set up and validate equipment\n, • Strong organisational skills and the ability to manage multiple tasks at once\n, • A proactive, reliable, and detail-oriented approach\n, • Willingness to learn and follow structured processes\n\n \n It would be great if you have: \n \n\n • Previous support, helpdesk, or customer service experience\n, • Experience working with social gaming venues and arcade locations\n, • Familiarity with hardware troubleshooting and basic networking\n, • Experience setting up, installing, or commissioning hardware or equipment\n, • Experience using ticketing or live chat platforms\n, • Confidence interpreting basic error messages or logs\n\n \n Please note this role is not suited to candidates seeking a standard Monday–Friday schedule or those who are unable to commit to regular weekend availability. \n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.Job Description Support and Progression AdvisorSalary : £28,325.00 per annum & Company BenefitsLocation: Covering Central & South ManchesterContract Type: Permanent Full TimeHours of work : 37.5 per weekAre you passionate about making a difference and creating positive social impact ? As a Support and Progression Advisor , you will play a transformational role in a voluntary, health-informed programme in large community settings . You will be helping participants unlock their potential and building confidence through identifying strengths to overcome barriers through their voluntary journey.In the role, you will manage a focused caseload and deliver support from both office and community- based settings, coordinating health interventions, community referrals, skills and volunteering opportunities, employer engagement and in-work support where appropriate.What you will be doing:Managing a focused caseload, ensuring that you hold regular contact and engaging with participants to enable them to progress successfully through the programme.Completing personalised assessments to develop tailored support plans that reflect participant strengths, needs, goals, wellbeing, barriers and readiness to achieve individual aspirations.Supporting the participants access to skills development, volunteering, community activity, employer engagement and in-work support, aligned to their individual goals.Delivering support from office and community settings, ensuring support is accessible and responsive to participant circumstances.Coordinating referrals and warm handovers to specialist support services where appropriate.Adapting support for participants that may be vulnerable and low on confidence as well as escalating safeguarding and welling concerns where needed.Recording participant progress and ensuring case records, action plans, referrals and agreed outcome are completed accurately, on time and in line with contractual and quality requirements.Qualifications You will require:Strong relationship-building, communication, coaching and motivational skills.The ability to be able to communicate effectively and build trust with participants who may have complex needs.Strong planning and organisational skills in order to meet quality standards, whilst supporting sustained engagement and progress.Ability to be comfortable working in both an office and community setting to collaborate with internal and external stakeholders.Desired experience:Experience of working in a relevant industry within the past 3 months.Ability to adapt communication styles to meet individual needs, whether delivering support in person, by telephone, video call or other online platformsGood understanding of safeguarding, wellbeing, confidentiality, data protection, digital systems and professional standards.Experience supporting people facing health, wellbeing, disability, confidence-related or wider personal barriers.Experience delivering coaching, mentoring, advice, guidance or key worker support in a people centric way.Experience developing personalised support plans and supporting positive outcomes, including confidence-building, skills development and readiness for work.Experience in community-based, employability, health, social care, wellbeing or related settings would be beneficial.Additional Information At Ingeus, weve spent time listening to our employees to build our benefits package:25 days annual leave plus bank holidays with the opportunity to salary trade extraEAP Support programme available 24/7 with access to 6 x counselling sessionsPrivate Medical InsuranceEyecare vouchers with help to purchase new glassesLife assuranceOnline discount shopping via Perks at WorkCycle to Work schemeSeason ticket loanUp to two days each year dedicated to Community Giving (Volunteering)Access to Salary Finance; financial education and adviceThe opportunity to buy extra perks such as, critical Illness Cover, dental insuranceLong Service AwardsAt Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.As a Disability Confident Employer, we understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustmentswhether thats help with the application, interview format, or anything elsewere here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us to discuss how we can support you.Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.TPBN1_UKTJ

Company description:About RINA Power SystemsRINAs established and global Power Systems Business Unit is 260 strong, supporting growing market demands in power generation including renewables (wind & solar), environmental protection and the expansion of Hydrogen in energy.The UK Power Systems Engineering capability is 100 strong, providing Engineering Consultancy and Project Delivery services in electricity distribution design, carbon capture, renewable generation and storage, grid connection/integration, and earthing & lightning protection.Our clients include lenders, investors, TNOs/DNOs, OEMs, developers and other stakeholders on key power and renewable engineering projects.About RINARINA is a 7,000 strong and growing global engineering services firm, providing innovative consulting services to critical industry sectors, including Energy, Power, Renewables, Defence, Manufacturing, Transport & Infrastructure. It operates out of 70 countries, giving us the depth of experience across engineering disciplines to support clients in an ever technically evolving world. We have a strong reputation providing services that are of the highest quality, creating significant value add to our clients.Job description:RINA is looking for a highly experienced Lead Design Engineer to join its growing Power Systems Consulting team, delivering complex Substation Design and Power Systems Studies engagements for large power and electricity corporations, DNOs, utility companies and Data Center operators.The portfolio is broad, advising clients on complex issues such a grid capacity/integration, high voltage power line design, site surveys, carbon capture and other sustainable engineering solutions.This is an exciting opportunity to advise the Electrical Power sector on developing modern and sustainable solutions.This role is be based out of our Manchester office though RINA is smart/hybrid working organisation. Moderate travel across the UK is required though.The RoleYou will lead Substation Design projects ensuring solutions are compliant, safe and adhere to industry standards.Role Responsibilities:Act as technical lead for substation design project deliverables ranging from 11 kV to 400 kV, including HV/EHV air-insulated and gas-insulated substations.Lead or contribute to client meetings and technical workshops related to substation engineering.Produce detailed substation electrical design packages compliant with client and applicable national/international standards (ENA, BS, IEC, IEEE, ANSI, etc.).Prepare and review engineering calculations, technical reports, and equipment specifications.Develop technical documentation including design reports, scheme evaluations, and presentations, particularly for FEED and concept-stage projects.Ensure compliance and QA with CDM Regulations and all other applicable legal and regulatory requirements related to substation and electrical system design.Drive and embed a Safety-by-Design approach across all projects.Provide engineering input to budgets, schedules, forecasts, and risk and change management activities.Work closely with Protection & Control, Civil/Structural, and other engineering disciplines to support multidisciplinary project delivery.Mentor and provide technical guidance to junior engineers, graduates, and consultants.Profile description:Role Requirements:Electrical Engineering graduate (preferably CEng).At least 10 years experience working in electrical transmission and distribution engineering environments, of which at least 2 years project experience will have been within the UK.Demonstrable power system design experience up to 132 kV, preferably up to 400 kV, across a range of industrial, distribution, and transmission network projects.Proven experience in one or more of the following areas: substation physical/primary design, substation protection & control design, and SCADA system design/development.Strong knowledge of applicable legislation, regulations, and industry standards.Strong technical knowledge across some of the following:o Single-line diagrams and substation layoutso CT/VT selection and calculationso Auxiliary AC/DC power systemso Power cable systemso Secondary engineering and protection & control systemsWorking knowledge of MicroStation and AutoCAD.Strong analytical and problem-solving capabilities.Demonstrable involvement in mentoring and developing graduate engineers and junior consultants.Good understanding of UK environmental and waste management legislation and compliance requirements.Experience supporting business development is advantageous.Experience in installation and commissioning activities is desirable.EligibilityMust be eligible to work within the UK without employer sponsorship andwilling to commute or relocate to Manchester.We offer:? BenefitsIn addition to the below, you will become part of our growing global team, you will find yourself working with world-class professionals and clients in a global market.25 days leave (plus bank holidays)Matched 6% pensionHealth InsuranceHybrid workingSupport of Military Reservists 10 additional paid daysLife AssurancePay for professional membershipCycle to work scheme e-Vehicle schemeEmployee perks retail discountsGenerous recruitment referral bonus4 half days paid leave for STEM AmbassadorsSeason ticket loanTPBN1_UKTJ

Housing & Enforcement Specialist Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At Great Places the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, youll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. You will provide expert advice on housing law matters relating to housing management and ASB, and work to ensure compliance with our policies and processes, ensuring that we provide a high quality, customer focused service which also meets best practice and achieves value for money. What youll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What youll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Great people skills and able to collaborate effectively with a range of stakeholders and colleagues. Effective communicator across a range of audiences. Flair for liaising, negotiating, and influencing. Good commercial awareness and insight. Not afraid to challenge the status quo / takes a balanced approach to risk. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Self-reliant and resilient. Effective problem solver. Professional and value led with integrity, inclusivity and respect for diversity. Ability to maintain an effective network to support service development and the application of good practice in housing and property law related matters.. Highly organised with an ability to plan, prioritise and manage deadlines Ability to work under pressure. Ability to travel between sites and to meet external commitments, and work flexibly and when needed outside normal working hours. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. xrnqpay Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Assistant Lawyer (L&CL Regions) Keoghs LLP, a leading insurance law firm in the UK, is seeking a talented insurance lawyer to join our dynamic Property Risks and Coverage Team. With a flexible location policy and the opportunity for hybrid working, this is an exciting opportunity for the right candidate to make a real impact. We do, however, require a minimum of one day per week in the office. As part of our team, you'll collaborate on large and complex cases, tackling some of the most significant property damage and insurance coverage claims in the UK. Your role will involve handling your own caseload while supporting a lead lawyer(s) on high-value cases often exceeding £1 million. You'll also participate in delivering training seminars and workshops to various insurer clients, contributing to client development, and preparing and presenting seminars on technical legal issues. If youre ready to take on challenging and rewarding work in a supportive and innovative environment, wed love to hear from you! Key ResponsibilitiesCase Management: • Independently handle a caseload from start to finish.When assisting a Large and Complex Lead Lawyer, tasks will include:, • Reviewing documents and preparing draft advices to clients., • Crafting bespoke coverage advices., • Supporting all aspects of the litigation process., • Analysing issues of coverage, liability, quantum, and strategy., • Conducting thorough investigations., • Preparing first draft instructions to counsel and experts., • Performing legal research and document searches., • Attending client meetings, strategy discussions, and conferences for note-taking and follow-up., • Ensuring compliance with SRA Standards & Regulations. For Cases Managed Independently: • Handle all aspects of case management., • Draft applications and court proceedings., • Engage in settlement negotiations, roundtable discussions, and ADR. Note: The above is not an exhaustive list and other tasks may be delegated as required. Working Hours • 35 hours per week, Monday Friday, 9am 5pm, with 1 unpaid hour for lunch., • Primary location is Bolton or Bristol, with additional hours as needed to meet client and court obligations.Join us and thrive in a role that balances independence and teamwork, ensuring you grow professionally while making a significant impact!Skills, Knowledge and Expertise, • Legal Qualification: Solicitor/FILEX., • Experience: Previous defendant property insurance claims experience, • Knowledge: Thorough understanding of disputes and claims handled by the department and our insurer clients., • Technical Expertise: Familiarity with insurance coverage disputes, legal liability and causation including claim for breach of contract and in negligence and nuisance.Desirable:, • Customer Relations: Experience dealing with challenging customers.Required Soft Skills:, • Prioritization: Strong ability to manage and prioritize workload effectively., • Attention to Detail: Keen eye for detail in all tasks., • Technical Proficiency: Comfortable working with case management systems., • Communication: Excellent interpersonal skills for liaising with senior claims handlers and managing major litigation.Benefits, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets* after successfully completing probationAbout KeoghsKeoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, weve transformed the claims handling process for low-value personal injury claims; weve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry. JBRP1_UKTJ

Hippo Greater Manchester, England, United Kingdom Hippo Digital is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Technical Architect to support in our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. • Define and evangelise the architectural vision, standards, and best practices across the entire Hippo Digital delivery practice., • Serve as a trusted advisor to senior client stakeholders, including C-level executives, to guide their long-term technical strategy and digital transformation initiatives., • Lead the most complex and strategic technical engagements, providing enterprise-level architectural oversight and quality assurance., • Mentor and coach our team of technical architects and senior engineers, helping them grow their skills and impact., • Drive pre-sales and business development activities, leading the technical response to bids, conducting technical due diligence, and shaping new opportunities., • Contribute to Hippo Digital's thought leadership through public speaking, writing, and community engagement., • Act as a technical authority, making and communicating key architectural decisions that impact multiple projects or clients., • Extensive, senior-level experience as a Technical Architect, with a proven track record of leading large-scale, enterprise-level digital transformations., • Demonstrated expertise in designing and implementing complex architectures across one or more major public cloud platforms (e.g., Azure, AWS, GCP), including proven experience with multi-cloud strategies., • A deep, strategic understanding of cloud-native technology stacks, with hands-on experience in containerization (Docker, Kubernetes) and advanced CI/CD tooling (GitLab CI/CD)., • Exceptional skills in Infrastructure-as-Code, with extensive experience using Terraform for complex, repeatable deployments., • A history of providing technical leadership and mentoring to other architects and engineering teams., • Proven ability to influence and communicate effectively with C-suite and executive-level stakeholders., • Experience in a consultancy environment, including contributing to pre-sales, proposals, and business growth., • Expert-level knowledge of security, networking and governance principles in a cloud context., • Experience as an Enterprise Architect using TOGAF is desirable. As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits: • Contributory pension scheme (Hippo 6% with employee contributions of 2%), • 25 days holiday plus UK public holidays, • Perkbox access for a wide range of discounts, • Critical illness cover, • Life assurance and death in service cover, • Volunteer days, • Cycle-to-work scheme for the avid cyclists, • Salary sacrifice electric vehicles scheme, • Season ticket loans, • Financial and general wellbeing sessions, • Flexible benefits scheme with options of:, • private health cover, • private dental cover, • additional company pension contributions, • additional holidays (up to an extra 2 days), • wellbeing contribution, • charity contributions, • tree planting At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one. • Mid-Senior level, • Full-time, • Information Technology Referrals increase your chances of interviewing at Hippo by 2x Sign in to set job alerts for “Principal Technical Architect” roles. Manchester, England, United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary£34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. • Didsbury, • Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilstbeing visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is takenin line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and schemeinspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector orin a similar role is desirable. An understanding ofestate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agenciesand partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range ofCustomer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. Thisis vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. xrnqpay Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.

Senior Housing Officer (known as Neighbourhood Services Manager) All potential applicants are encouraged to scroll through and read the complete job description before applying. £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) Salford / Manchester Permanent,Full Time NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage StreamYou can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our valueshere. At Great Places, we are committed to using inclusive hiring practices.By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. xrnqpay We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

Financial Resilience Specialist - Fixed Term (12 months) Location: Rochdale Salary: £34,796 Reporting to the Financial Resilience Manager, the Financial Resilience Specialist will help deliver our Customer and Communities Strategy. This role is about supporting customers who are experiencing financial hardship and helping colleagues give clear, helpful information on welfare benefits, debt advice and financial inclusion. The role will build the knowledge needed to help customers access services, develop financial confidence and take positive steps towards financial wellbeing and tenancy sustainment. What youll be doing • Providing training and coaching to customer facing colleagues so that customers receive accurate information and advice in relation to welfare benefits, debt advice, and financial inclusion matters., • Supporting a caseload of customers with debt advice, advocating for customers with creditors and providing a debt adjustment service where necessary by calculating, negotiating, and acting to address problem debt in accordance with Financial Conduct Authority regulations., • To ensure that partnerships are developed and monitored with other advice agencies or support services, so that customers can be referred to, where appropriate, other services for debt, welfare and benefit advice., • To collate and produce a range of guidance and tools for customers to enable them to easily access information and updates around welfare benefits, and promoting the independent resolution of issues by customers in accordance with the Service Delivery Framework., • To engage with relevant professional networks to ensure Great Places understands the risks and challenges of future policy decisions in relation to the benefits system and debt advice sector., • Develop opportunities, initiatives, and projects with Community Investment Team colleagues that will seek to eradicate financial hardship in our communities., • Work with the Communications team to ensure that key messages relating to financial inclusion (including welfare benefits and debt advice) are communicated internally and externally. This is with the aim of ensuring customers are empowered to take steps to address financial hardship., • Deliver advice and support to customers through home visits and telephone appointments as required to provide appropriate support. What youll need • A willingness to work towards relevant professional qualifications or memberships, such as the Institute of Money Advisers qualification;, • Some experience or understanding of housing, welfare benefits, debt advice, money guidance or customer support, with a willingness to develop specialist knowledge;, • The ability to support, encourage and share learning with colleagues, or the confidence to develop these coaching skills with support;, • Good organisation and record keeping skills, with an understanding of why confidentiality is important;, • Experience of supporting people who may be vulnerable, facing challenges or experiencing financial hardship;, • An interest in working with communities and helping to deliver projects that make a positive difference to a diverse range of people;, • Confidence using Microsoft Office, or the ability to learn new systems and digital tools., • Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you • Be open to learning and taking part in training to build your knowledge of financial inclusion, welfare benefits and debt advice., • Show empathy, patience and a commitment to giving customers a positive and respectful service;, • Have an interest in helping customers improve their financial wellbeing, with a willingness to keep learning and developing in this area;, • Ability to organise and plan your own workload;, • Ability to communicate confidently with strong interpersonal skills;, • Flexible and positive approach to work and the ability to work autonomously. What we give you in return for your hard work and commitment • PensionDC Scheme (up to 10% contribution from both colleague and Great Places), • WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays, • Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50, • Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary), • Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets., • Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 24th July 2026 Shortlist date: 25th July 2026 Interview date: TBC JBRP1_UKTJ

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree OR strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/ People Managers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes51692LFR3 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

HR Business Partner Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. We are looking for a highly motivated, passionate HR professional who would be responsible for providing HR and Employment Law advice and assistance to support client needs. The Advice Business Partner will actively own cases to resolution, building rapport and relationships with clients on each interaction. Key Responsibilities: To ensure that personal knowledge of employment law and HR best practice is continually updated. To advise, assist and guide clients with all employment law/HR enquiries received. To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database. Attend legal briefings and internal company training to ensure that advice provided is compliant with our services. Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided. To work in line with the departmental KPIs, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLAs. Offer clients options regarding the take up of other products we provide and make recommendations accordingly. Deliver HR and employment law related training via webinar or in person if required. Always maintain a professional and responsible attitude. What we're looking for: Ability to work in a fast-paced environment. A dynamic and flexible approach, as well as the ability to work under pressure. Practical experience. A willingness to develop your career as a HR professional. An enthusiasm for generating new business referrals. Ability to learn, research and interpret law quickly and effectively. Ability to prioritise and work unsupervised as required. Ability to work to deadlines. Excellent communication and written skills. MS Office knowledge and experience. Benefits Enhanced holidays - 25 days increasing after continuous service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing after continuous service Group life insurance Travel Season Ticket loan scheme Milestone recognition Discounted products and memberships Discounted food and drink. Cycle 2 Work scheme* after probationary period On site Gym 51400BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Housing and Wellbeing Assistant - Next Steps Location: Manchester Salary: £26,492 You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”. Closing date: 5th August 2026 Shortlist date: 6th August 2026 Interview date: TBC

Straight-Line are currently looking for experienced Groundworkers to join our team on a project in Manchester. Experience Required: • Drainage, • Kerbing and edging, • Concreting, • Foundations, • Finishing works, • General groundwork duties Preferred: • CPCS or NPORS Forward Tipping Dumper ticket Requirements: • Previous experience on residential groundwork projects, • Ability to work safely and efficiently as part of a team, • Reliable with a strong work ethic, • Dumper ticket preferred but not essential Long-term work available for the right candidate. Rate: £20.00 - £23.00 per hour Start Date: Monday 24th August 2026 If you're available to start at the end of August, apply now or contact our office on (phone number removed) for more information

Straight-line are currently looking for an experienced 360 Operator to join our team on a project in Manchester. Experience Required: Drainage Core base Pile caps Finishing works Requirements: CPCS or NPORS 360 Excavator ticket Previous experience on residential groundwork projects Ability to work safely and efficiently as part of a team Reliable with a strong work ethic Long-term work available for the right candidate. Rate: £21.00 - £24.00 per hour Start Date: Monday 24th August 2026 If you're available to start at the end of August, apply now or contact our office on (phone number removed) for more information

Digital Counsellor £(phone number removed) Office Based Including Saturday shift. Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Digital Counsellor. Job Overview You will provide emotional support and guidance via digital mediums, primarily email, video call, livechat and SMS, to clients. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to all service users. Day to Day Responsibilities: Providing an efficient and effective digital counselling service to all service users working in line with clinical governance. To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc. Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed. Responding to all web enquiries and tailor responses to meet individual requirements. Providing "In the moment support" to service users via the Live Chat function and Live Video Calls Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint)Desirable Skills and Competencies: Accredited with the BACP or eligible for the accreditation process EAP experience Experience of working within a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to £70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription 48166LSR8 INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: To advise clients developing documentation based on their needs client and the suitability of relevant policies and procedures. To review client's existing documentation to ensure it is in line with the good work plan and advise in relation to terms which breach Employment Law. Provide best practice advice to clients to assist in documentation development and highlight potential commercial options and the risks these options present. To ensure that personal knowledge of HR and Employment Law is continually updated. To provide a client focused and personalized approach, building relationships and always enhancing the client experience. Focus on continuous engagement of clients with documentation provided, ensuring the documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through Brightbase and BrightHR software in relation to accessing documentation. To proactively call and advise clients using "insights" gained from data on Bright. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided. To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. To arrange welcome calls for new clients and provide reports as required To carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding utilisation of other products and services we provide and make such introductions accordingly. To manage own workload working from the task list and welcome calls reporting Ensure deadlines and any KPI/ SLA targets are met Work in line with any quality criteria/ instruction in place To represent the Bright brands to other areas of the business via presentations or meeting presence where required. To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation. To undertake project work when required. To attend other sites where required. Undertake e-learning sessions as and when required. Attend team meetings, as and when required, including morning/ evenings and weekend conferences/ development/ training days. Assist with training for new starters. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ 51918LFR3 The Portfolio Group are acting on behalf of our client in recruiting for this position

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary £34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office - Didsbury - Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you’ll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you’ll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual’s needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website

Trainee/Entry-Level Sales Development Representative - Manchester City Centre Location: Manchester (Office Based - High Energy Environment!) Hours: Mon-Fri (8:45am-4:45pm) Salary: £26,250 Base + Uncapped Commission + Quarterly Bonus OTE: £40k year one (6-month guarantee of £350 per month included to kickstart your earnings!) Are you a recent graduare, working in hospitality, ex-army and looking to kick start your sales career? What better place to do it than a company that has been awarded "Best Place to Work" in Manchester. No specific experience? No problem! Their Super Coaching Programme is world-class. They provide all the training you need to become a high-performing sales expert. Ready to join the UK's #1 Award-Winning Wellbeing Provider? This is a "once-in-a-career" opportunity to join a truly sales-led global organization. We support over 70,000 organisations and 13 million lives across the UK and Ireland. With a £500m group turnover, we offer the financial backing and international reach to take your career to the top! The Role: What's a "Sales Consultant"? In the industry, this is a Sales Development Representative (SDR) role. You are the "Engine Room" of our growth: Opening Doors: Contact senior leaders to introduce our industry-leading mental health and wellbeing solutions. Setting the Stage: Book high-quality demonstrations for our specialist consultants. Warm Leads: Engaging with potential customers who have already expressed interest in our services. Smashing Targets: Hit monthly and quarterly goals to trigger that uncapped commission. What You Bring To The Team Tenacity: A pro-active, "never-give-up" attitude toward hitting targets. Personality: An outgoing, professional, and articulate communicator. Ambition: You don't just want a job; you want a clear path to promotion. Business Acumen: You can hold your own in conversations with CEOs and Directors. The Perks (They're Fantastic!) Health First: FREE 24/7 onsite gym access! (Work out whenever suits you!) Uncapped Earnings: Monthly commission with no ceiling + quarterly bonuses. Time Out: 25 days holiday + Bank Holidays + Your Birthday Off! Foodie Perks: Free breakfast every Monday + "Fab Friday" (Free food & drinks once a month!). Health & Wealth: Cash plan for you/family, Life Insurance, and Pension. Commuter Support: Season ticket loans + Cycle to Work scheme. Progression: Clear career paths and international development opportunities. Why Join Us? Our Manchester office is fast-paced, busy, and full of positive energy. We invest heavily in our people so they can build long-term, lucrative careers. If you are focused, confident, and hungry for success, the opportunities here are unlimited. Ready to join Manchester's premier sales team? 49085KA INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position

DO YOU HAVE GOOD CUSTOMER SERVICE AND TELESALES EXPERIENCE BUT DON'T LIKE COLD CALLING? ARE YOU LOOKING FOR A NEW ROLE WITH NO HARD SELL, UNCAPPED COMMISSION AND PROGRESSION? IF YOU HAVE A PROVEN B2B UPSELLING OR RETENTIONS BACKGROUND, APPLY TODAY AND WE'LL BE IN TOUCH! Portfolio are proud to represent our client, a global HR and H+S Consultancy, are recruiting a Telesales consultant to join the team, you will contact existing clients and sell additional services to them, specifically H+S Advisory. This is an ideal role for someone with upselling experience, who likes sales and high earning potential but doesn't like cold calling! Job Overview: To be a member of the H&S Sales team, your role is to sell the product to our client base, primarily from client data, but also a small share of referrals. On a daily basis, BSC's call clients who have recently taken advice from the company and highlight this Premium Service to them. The BSC would then be responsible for explaining the nature of the F2F service to that individual client (including all of the relevant terms and conditions of the service) and informing them of how using the Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our Face2Face Services Team, to ensure that the matter is dealt with promptly and efficiently. Responsibilities: To make a minimum of 60 daily outbound calls to business prospects; To reach a minimum of 2 hours & 30 Minutes talk-time per day, i.e. actual time spent actively contacting and speaking to prospects; To achieve £75,000 sales revenue each quarter (subject to change); To liaise with the Service Team, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times; To help drive referral numbers from relationship building with service colleagues; To assist the H&S F2F BSPs to drive their sales (+ vice versa). The Commission is structured as follows: Commission for a BSC will be paid at the monthly flat rate of: 5% Commission for every Completed F2F Wins in a Calendar month. There is also a £500 Monthly Bonus (paid Quarterly) for hitting set deal volumes. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to exclusively represent our client in their search for a HR Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, conducting webinars to prospective new clients and highlighting the service provided, resulting in a closed deal. We are looking for someone with Employment Law / HR knowledge and a solid undertanding of HR processes. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks50605LFR12 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

£(phone number removed) FTE - open to part-time or full-time Office-based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink Free 24/7 onsite gym Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Support with revalidation and CPD Funding support with training and development 50963LSR4 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be exclusively representing, an award-winning cloud-based HR management solution with a reputation for excellence. As part of a global Group, the business is experiencing impressive year-on-year growth and are expanding their dynamic Payroll division - looking for a Payroll Administrator. With high-spec offices in Central Manchester, you've the opportunity to join an ambitious, growing team who are passionate about delivering excellence and eager to excel. This is your chance to be part of something special from the ground up & help us build and shape a young division that's set to become an industry leader in outsourced payroll services! As a Payroll Administrator, you'll be at the heart of our client service delivery, ensuring accurate and timely payroll processing for a portfolio of SME clients. You'll become a trusted expert in payroll, helping businesses manage one of their most critical functions with confidence and precision. This is an office-based role, and for good reason! Being in our office full-time means you'll be surrounded by a supportive team where collaboration is key. You'll learn from experienced colleagues, share knowledge, problem-solve together, and build the camaraderie that makes challenging work enjoyable. In payroll, having your team around you to bounce ideas off, ask questions, and celebrate wins together makes all the difference! A bit about you: Passionate about accuracy: You take pride in getting payroll right, every single time. Details matter to you, and you love the satisfaction of error-free submissions. Knowledgeable & up-to-date: You have solid end-to-end payroll experience and stay current with UK legislation, statutory payments, auto enrolment rules, and PAYE regulations. Client-focused & communicative: You build positive relationships easily and can confidently explain gross to net calculations, resolve data queries, and guide clients through payroll challenges. Organised & deadline-driven: You thrive working to processing schedules, managing multiple client payrolls, and ensuring everything runs like clockwork. Growth-minded: You're open to feedback, eager to develop your skills, and excited about growing alongside a division that's going places! Bureau experienced (ideally): Previous experience in an outsourced payroll or bureau environment is a real advantage; you understand the pace, the variety, and the client service expectations. What you'll be doing: Delivering accurate and timely payroll processing for your client portfolio, ensuring gross to net calculations are completed through our software solutions. Following our comprehensive Payroll Processing Checklist to ensure every activity is carried out flawlessly and on schedule. Managing auto enrolment and pensions administration for clients on a periodic basis. Applying your knowledge of statutory payments, tax regulations, and UK payroll legislation. Liaising with clients to resolve data queries and confidently explaining payroll changes. Working with common payroll documentation including MatB1s, P45s, New Starter Checklists, Court Orders, and more. Ensuring all transactions are peer-checked for accuracy and embracing continuous learning and development. What's in it for you? The offers a fantastic benefits package that shows they truly value their people: 25 days holiday, plus bank holidays & a day off on your birthday &; increasing after 2 & 5 years Access to Health Shield Employee Assistance Programme (EAP) Pension scheme contribution increasing to 5% after 5 years; service and 7% after 7 years; service Group life insurance Refer a friend scheme On-site gym & discounted Pace Health Club membership (gym & spa treatments) Eye care contribution Free fruit (office-based staff) Cycle 2 Work scheme (after probation) Travel Season Ticket loan scheme Milestone recognition Discount platform perks including Manchester City centre parking, First Bus Travel Club Membership, Microsoft Home User programme, Anglian Home Improvements, and food & drink discounts at Revolution De Cuba and more!If you're ready for a new challenge and think you may be a good fit for this role, please apply today and we'll be in touch! 51585GOR2 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

Senior Housing Officer (knows as Neighbourhood Services Manager) 12 Months Fixed Term Contract Location: John Atkinson Court - Salford Salary: £34,795 As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you’ll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you’ll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual’s needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”. Closing date: 10th August 2026 Shortlist date: 11th August 2026 Interview date: TBC

Senior Infrastructure Engineer You'll be joining a infrastructure team in Manchester at a well-established consultancy that's growing quickly due to a strong pipeline of work with major residential developers. If you enjoy variety, ownership, and seeing schemes move from early feasibility through to delivery, this Senior Infrastructure Engineer role is built for you. This is an employee-owned consultancy delivering a broad range of development infrastructure projects, typically from circa 50-unit sites up to several thousand dwellings. As a Senior Infrastructure Engineer, you'll work across the full life cycle: feasibility, pre-planning, planning, detailed design and supporting construction. What you'll be doing in the Senior Infrastructure Engineer role: In this Senior Infrastructure Engineer position, you'll support an expanding client base and help shape a growing Manchester team of drainage, highways and development infrastructure specialists. Depending on your level of experience, your responsibilities as a Senior Infrastructure Engineer will include: ·Leading the design and day-to-day management of multiple schemes (senior level) ·Supporting junior engineers, delegating tasks, checking work, and keeping programmes on track ·Liaising with clients and stakeholders, preparing fee proposals, managing projects, and contributing to business development (senior level) ·Producing concept and detailed drainage strategies ·Developing levels strategies and managing earthworks appraisals ·Writing planning documentation including Flood Risk Assessments, Drainage Technical Notes and Utilities Statements ·Undertaking due diligence reviews to support land purchases To succeed as a Senior Infrastructure Engineer, you'll ideally have: ·Significant post-graduate (or equivalent) experience ·Strong experience in pre-planning and planning stages, plus a good grasp of detailed design and technical approvals (e.g. S104, S38, S278) ·Good working knowledge of MicroDrainage and AutoCAD (an understanding of Civil 3D is beneficial) ·Sound technical capability alongside clear, confident communication ·A genuine drive to develop yourself and support others around you Package and benefits: ·Performance-related bonus (linked to company and personal performance; employee ownership may make part of the bonus tax free) ·Chartership support with structured guidance throughout your journey ·Professional development and training tailored to your career goals ·Flexible working arrangements (subject to grade and approval) ·Generous pension contribution with a reputable provider ·Training programmes, including funding and day release for university or college courses ·Paid pre-approved overtime when deadlines require it ·Employee perks platform including cycle to work, gym discounts and retail savings ·Interest-free season ticket loan This Senior Infrastructure Engineer role is based out of the Manchester office, with an expectation you'll be in the office 3-4 days per week (flexibility available depending on project needs and seniority). As the Manchester team grows, you'll have clear opportunities to broaden your responsibilities, progress technically, and step into greater project and client leadership. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Eve Armstrong at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Lead Building Regulation Principal Designer A Construction Consultancy, are seeking a Lead Building Regulation Principal Designer to manage their large scale Building Surveying, and Project Management led projects. You will work hybrid from their office and receive a clear bonus structure. They have excellent client relationships and generate their work from repeat business, their Building Regulation Principal Design pipeline has occurred naturally. They also have an in-office gym which their employees can use full-time, for free. The successful Building Regulation Principal Designer will manage their existing pipeline and engage with clients to grow this, as mentioned a bonus scheme will reward you heavily. The Role The successful Lead Building Regulation Principal Designer will be involved in ensuring Building Regulation compliance and guiding clients through the Gateway process. The Person The Building Regulation Principal Designer suitable for this role will have at least 8 years within an Architectural, Design or Building Control role. You will have an ARB, MCIAT, RIBA, MCABE or MCIOB membership. Registration as a Principal Designer with RIBA, CIAT or APS, will be advantageous. In Return? The salary is negotiable dependant on your ability and experience but as a guide: Up to £70,000 pa Car allowance Bonus Pension Season ticket loan Health care Gym membership Corporate incentive schemeThere really is not a more exciting role for a Building Regulation Principal Designer in the Manchester market currently. If you are a Building Regulation Principal Designer and are considering your career options currently, please contact Bex Ellinger at Brandon James on (phone number removed) Principal Designer / Architect / Building Safety Act 2022 / RIBA / MCIAT / ARB / ACIAT / CIAT / Architectural Technologist / RIBA / BSA 2022 / Project Architect / Senior Architect / Architectural Associate / Building Regulation Principal Designer / BR PD / PD BR

Portfolio are proud to represent our client, a global software company, in their search for a Customer Solutions Specialist. This is an integral role for clients who have a complaint that has not yet been resolved. You will have experience of providing high levels of client care and a strong customer service background to understand a clients issue and rectify it. We are looking for someone who likes to solve problems and retain customers whilst maintaining a professional manner. If you have a solid customer service background and are looking for a new challenge, apply today and we'll be in touch! Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the businessBenefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks 52113LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Network Security Consultant Base Salary: £45 – £60k Benefits: 25 days holiday, private healthcare, twice-yearly bonus + funded professional qualifications Location: Manchester or Lancaster – 3 days office / 2 days home Travel: Occasional travel to customer sites across the UK The opportunity: If you’re a Network Engineer who has naturally moved more into the security side of things, or you’re already working within network security and want more exposure to design, consultancy and project work, this could be a really good next step. We’re working with a growing specialist network and connectivity business that designs, builds and supports complex network environments for large organisations across the UK. Due to continued growth, they’re looking to add another Network Security Consultant to the team. This isn’t a role where you’ll spend all week sat in a ticket queue. There is a support element, but you’ll also get involved in designing solutions, delivering projects, implementing new technology and working directly with customers. One of the big selling points here is the development. They’re happy to invest in people and will fund relevant professional qualifications and certifications, giving you the opportunity to keep developing technically and progress further into network security, consultancy and architecture. Day to day You’ll be working across a mixture of network and security projects, implementations and 3rd line escalations. That could mean designing and deploying firewalls, working on VPN or SD-WAN solutions, troubleshooting a complex network issue, completing an upgrade or helping deliver a wider customer infrastructure project. You’ll work across LAN/WAN environments alongside technologies covering enterprise firewalls, routing and switching, VPNs, web filtering, identity and access management and wider network security. There is a customer-facing element too. You’ll be involved in gathering requirements, producing technical designs and implementation plans, carrying out network/security health checks and talking customers through the solutions you’re delivering. The environments are business-critical, so there is an out-of-hours/on-call element to the position, which we can talk you through properly before you decide whether the opportunity is right for you. Who we are looking for You don’t necessarily need to already have “Network Security Consultant” on your CV. You could be a Network Engineer, Network & Security Engineer, Network Security Engineer, Firewall Engineer or 3rd Line Network Engineer who has built up strong hands-on experience within networking and security. The important thing is that you understand networking properly. We’re looking for solid TCP/IP and L2/L3 knowledge alongside hands-on experience with areas such as enterprise firewalls, LAN/WAN, routing and switching, VPNs, SD-WAN and network security. Ideally, you’ll have experience implementing or upgrading network/security solutions rather than purely supporting an existing environment. Experience working within an MSP, ISP, network integrator or consultancy would translate particularly well because you’ll be working across multiple customer environments. You’ll also need to be comfortable speaking with customers, troubleshooting independently and taking ownership of problems through to resolution. You don’t need to have every certification under the sun already. If you’ve got the technical foundations and want to continue learning, there’s a genuine commitment here to funding relevant qualifications and developing people further. The Next Steps If this sounds like the sort of role you’ve been looking for, or you’re currently working in networking and wondering whether you’ve got enough security experience to make the move, get in touch. Alongside the £40,000 – £60,000 salary, there’s a solid overall package with 25 days holiday, private healthcare, two bonus opportunities each year and funded professional qualifications. You don’t need to tick every box. If you’ve got a strong networking background, good exposure to network security and want to develop further in this space, I’d be happy to have a conversation. Drop me a message or contact Joe White at CRG TEC for a confidential chat about the role

An exciting opportunity has arisen to join our growing ICT Department as a junior member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. This is an entry-level role offering a structured route into a rewarding cyber security career. With a modern, cloud-first security stack already in place, it is an exciting time to join the business and learn your craft as we mature our detection, response, and automation capabilities across a global estate. You will work alongside the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - gaining a rounded understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance from our Cyber Security Analysts and Senior Cyber Security Analyst, you will develop the skills, knowledge, and confidence to grow into a Cyber Security Analyst over time. You will learn to analyse security alerts and incidents, help identify issues, and support the team in recommending solutions, while building familiarity with the tools we use every day - Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will manage your assigned tickets and requests through Halo ITSM and, under guidance, support our day-to-day security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. You will work both independently and collaboratively, sharing what you learn and contributing openly to team projects and meetings across all regions. We are looking for someone bright, enthusiastic, and quick to learn, with a genuine passion for data and cyber security and a real appetite for problem-solving. You will be a developing communicator, self-motivated, and reliable, and you will be actively encouraged and supported to study towards relevant certifications as part of a genuine commitment to continual learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Work alongside the team to actively support day-to-day security operations and monitoring. Learn to analyse security alerts and incidents within Cortex XSIAM and respond effectively under guidance. Build familiarity with the organisation's SIEM, SOAR, DLP, email security, and endpoint tooling and processes. Use developing analytical skills to help evaluate risks posed by cyber threats and support reporting for decision-making. Manage assigned tickets and requests through Halo ITSM. Strategic & Developmental Duties Learn how to develop effective controls to detect, prevent, and mitigate cyber-attacks. Provide regular status updates to the team and stakeholders. Support the team in preparing documentation, communications, and reports. Learn about risk and information governance within the context of cyber security. Participate in and contribute to relevant project and team meetings. Work towards becoming a recognised contact within the context of the role. Knowledge & Technical Skills A working understanding of cyber-attack techniques, tools, and mitigation controls. Awareness of up-to-date security threats and common exploits. Understanding of threat vectors against Windows, macOS, and Linux platforms. Awareness of anti-virus, anti-malware, and endpoint protection concepts. Familiarity with SIEM concepts (Cortex XSIAM, Microsoft Sentinel, or equivalent). Familiarity with cloud services (Microsoft Azure, Microsoft 365, AWS). Awareness of incident management processes. Understanding of adversary motivations in cybercrime and phishing attacks. Qualifications A degree in Information Security, Computer Science, Computer Forensics, or a similar subject; alternatively, equivalent prior experience or a demonstrable hands-on interest in cyber security. Holding, or actively working towards, an entry-level certification (e.g. ISC2 Certified in Cybersecurity, CompTIA Security+ or Blue Team Level 1) is desirable. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MSR INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

An exciting opportunity has arisen to join our growing ICT Department as a member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. Having rationalised our infrastructure and established a modern, cloud-first security stack, it is an exciting time to join the business as we mature our detection, response, and automation capabilities across a global estate. You will work collaboratively with the business and the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - to provide security and governance for existing and new services. The purpose of this role is to deliver the day-to-day security operations of the InfoSec Team and to act as a first point of escalation and support for our Junior and Graduate analysts. Reporting to the Associate Director - Cyber Security, you will work closely with other team members, IT colleagues, and the wider business to ensure a consistent approach to information and cyber security across all areas of IT. You will analyse security events, investigate alerts, identify issues, and recommend and implement solutions, while keeping up to date with current threats, technologies, and techniques. You will be responsible for daily security operations, ensuring risks are identified and resolved in a timely manner. In practice, this means managing tickets and requests through Halo ITSM and working daily with Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will participate in security investigations and incident response, responding to events involving malware, data loss, phishing, or network intrusion, and supporting our data protection and vulnerability management activity. You will work both independently and collaboratively, sharing knowledge openly and supporting your colleagues across all regions. You will follow security best practice, apply the principles of layered security, and serve as a trusted resource to the wider business on all matters of information and cyber security. This is a customer-facing role, so you will be a strong communicator, able to explain complex concepts clearly to both technical and non-technical audiences, with your input helping to shape and improve our day-to-day monitoring, detection, and response. You will be self-motivated, bringing the knowledge and experience gained in previous roles, genuinely passionate about data and cyber security, and committed to continued learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Manage day-to-day security tickets, requests, and alerts through Halo ITSM, meeting SLAs and making full use of existing automation. Monitor, triage, and investigate alerts within Palo Alto Cortex XSIAM, responding and escalating as required. Respond to security incidents involving malware, data loss, phishing, or network intrusion, following established playbooks and incident response processes. Manage email security operations across Mimecast and Abnormal, including releases, journal pulls, and reported-phishing investigations. Monitor threat feeds and threat intelligence, applying relevant findings to the environment. Maintain and tune detections, correlation rules, and Cortex XSOAR playbooks to reduce noise and improve response times. Identify opportunities for automation and continual improvement across monitoring and response workflows. Contribute to the development and upkeep of SOC processes, runbooks, and documentation. Run and interpret vulnerability scans using Nessus, tracking remediation through to closure with the relevant teams. Support endpoint security and patch compliance across the Windows and macOS estates, working with Intune, Jamf, Alectrona, and Cortex XDR. Data Protection & Compliance Support and monitor the company's Data Loss Prevention controls within Microsoft Purview, and data classification through Azure Information Protection labelling. Help maintain the evidence and controls that support the company's accreditations, including ISO/IEC 27001, 27017, and 27018, Cyber Essentials Plus, and SOC 2. Learn and apply the principles of risk and information governance within the context of cyber security. Experience and Technical Requirements Two or more years' experience in a cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM, Microsoft Sentinel, Splunk, or equivalent). Experience with, or a strong aptitude to learn, SOAR and automation tooling (Cortex XSOAR). Experience with Endpoint Detection and Response (Cortex XDR or an equivalent EDR/XDR platform). Experience with email security platforms (O365, Mimecast, Abnormal, or equivalent). Understanding of Data Loss Prevention and data classification (Microsoft Purview and Azure labelling, or equivalent). Experience with vulnerability scanning and management (Nessus or equivalent). Working knowledge of endpoint management across Windows and macOS (Intune, Jamf). Strong knowledge of cloud environments, including Microsoft Azure, AWS, and Microsoft 365. Understanding of layered security, threat hunting, and incident response. Qualifications A degree in a computer-related subject, or equivalent experience in cyber security. Holding, or actively working towards, relevant industry certifications (e.g. SANS GCIH, EC-Council CEH, ISC2 SSCP, CompTIA CySA+, Blue Team Level 1, Microsoft SC-200, or equivalent), with a genuine commitment to continued professional development. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MSR INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree OR strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/ People Managers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes51692LFR3 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

COLLECTIONS ADVISOR SALFORD (Hybrid – 3 Days Office | 2 Days Home) £28,800 Looking for a role where you can genuinely make a difference? Our Salford-based client is looking for a compassionate and customer-focused Collections Advisor to join their growing team on a full-time, permanent basis. With hybrid working from day one, you'll enjoy the flexibility of working from home two days a week while being part of a supportive and collaborative team. This is far more than a collections role. You'll be the calm, reassuring voice customers rely on during challenging times, helping them find practical solutions with empathy, professionalism and care. Every conversation is an opportunity to make a positive impact. If you're an experienced collections professional who thrives on helping people, building rapport and delivering exceptional customer service, we'd love to hear from you. BENEFITS • 35-hour working week, Monday to Friday, • Hybrid working (3 days in the office, 2 from home), • Generous holiday allowance, with the option to buy and sell annual leave, • Life assurance, • Employee Assistance Programme, • Season ticket loans and a fantastic range of additional benefits RESPONSIBILITIES As a Collections Advisor, you will: • Handle inbound calls from customers, providing support and agreeing tailored repayment solutions., • Conduct income and expenditure assessments to identify the most appropriate outcome for each customer., • Deliver a professional, empathetic service while achieving individual and team objectives., • Accurately update customer records and maintain detailed case notes., • Work in line with FCA regulations, internal procedures and service level agreements. REQUIRED SKILLS & EXPERIENCE To be considered for the Collections Advisor role, you'll have: • Previous experience in a telephone-based collections role, including conducting income and expenditure assessments and setting up payment arrangements., • Experience working with mortgage products., • A background in a contact centre or other telephone-based customer service environment., • Excellent communication skills with the confidence to manage sensitive conversations professionally and empathetically., • Experience working to targets and KPIs., • Confidence operating within a regulated environment. NEXT STEPS Ready to join a business where your empathy and expertise really matter? Apply today with your up-to-date CV. Our team will review your application and, if your experience is a good match, we'll be in touch to discuss the opportunity further. If you haven't heard from us within seven days, please assume your application has not been successful on this occasion. Don't miss out – apply today

Wellbeing Counsellor £(phone number removed) FTE Onsite Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Requirements: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent High level of computer literacy (MS Office, Word, Excel and PowerPoint) Employee Benefits: 5 days' holiday, plus bank holidays Day off on your birthday Holidays increase after 2- and 5-years' service Cash plan for you (and your children, if any) Private medical insurance after 5 years' service Pension Plan and Life Insurance Support with revalidation and CPD Funding support with training and development 11. Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Free 24/7 onsite gym with regular group classes 47589LS1R22 INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position

Housing and Wellbeing Officer Full-Time, Fixed Term Contract Manchester £29,353 per annum Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence; To assist customers to access other agencies and their services and the services within the wider community; To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers. To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; To encourage feedback from customers, recording and responding to any complaints and compliments; To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements; To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 2 in English and Maths What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Empathy with our tenants and residents and willingness to deliver exceptional customer service; Experience of working in Housing Management is desirable. Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service. The ability to develop and project a positive image of Great Places through personal, written and verbal skills. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our values on the website. At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve. We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at Great Places

Are you a natural relationship builder who thrives on turning client interactions into long-term partnerships? Do you take pride in delivering exceptional service, solving problems with confidence, and keeping customers loyal year after year? If you're driven, people-focused, and passionate about retention, this is your chance to step into a role with real influence, impact, and career potential. THE OPPORTUNITY This is a career-defining opportunity for an exceptional Account Manager to join the rapidly expanding Relationship Management Team at our city centre-based client- an industry-leading EAP & Occupational Health provider and a proud Sunday Times 'Best Places to Work' organisation. For the right individual, this role offers extraordinary scope for career growth, impact, and progression. THE ROLE As an Account Manager, your goal is simple: keep your clients delighted, engaged, and renewing year after year. In this highly rewarding role, you will build strong relationships, demonstrate undeniable return on investment for clients, and act as a trusted consultant to your portfolio of clients. You will protect revenue, uncover new opportunities, negotiate renewals, and handle termination requests with confidence, empathy, and creativity-turning challenges into long-term loyalty. This is an office-based role using telephone, video and email, with occasional face-to-face client visits where required. WHAT YOU'LL BE DOING Managing a diverse portfolio of clients, ensuring strong engagement and satisfaction. Delivering proactive relationship management to achieve retention KPIs and renewal targets. Negotiating renewals with a goal of achieving 95%+ retention. Supporting new client implementations and ensuring seamless onboarding. Providing consultancy on product options, specialist services, and best practice usage. Identifying upsell opportunities and promoting additional solutions. Monitoring market changes and feeding insights back to senior leadership. Maintaining exceptional customer service and supporting the sales and bid teams. WHAT YOU BRING TO THE TEAM Highly organised with excellent attention to detail and consistency. Experience in retention or client management roles, with the energy and resilience to thrive. Target-driven mindset-comfortable working towards KPIs, calls, meetings, and retention goals. Enthusiasm, flexibility, and a passion for supporting client success. WHY YOU'LL LOVE WORKING THERE Our client takes care of their people-personally, professionally, and financially. Benefits include: 25 days' holiday plus bank holidays Your birthday off every year Health cash plan for you (and your children) Increasing holidays with service Contractual sick pay Private medical insurance (after 5 years) Pension & Life Insurance, with increased contributions over time Christmas bonus (after 3 years) Profit share scheme Season ticket loan & Cycle to Work scheme Discounts, incentives and reward schemes Monthly social events with free food & drinks - Fab Friday! Free 24/7 onsite gym 51962LS INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Sales Advisor Didsbury, Manchester Starting Salary £34,796 rising to Spot Salary £36,627 (At 2 years, subject to satisfactory performance) Permanent, Full Time Reporting to the Sales Manager, the Sales Advisor will be working for Plumlife, the award winning Sales and Marketing department of Great Places Housing Group. You will effectively market and sell new build, shared ownership and market sale homes for Great Places Housing Group, Cube and other external partners and clients. What you’ll be doing Responsible for sales of new build shared ownership and market sale homes, in line with the required sales targets. Respond in a timely manner to all inquiries and sales leads to ensure high conversion rates. Assess the eligibility of potential buyers’, maintaining accurate documentation throughout the sales process for audit purposes. Conduct viewing appointments at sales developments, explaining the shared ownership scheme to customers and securing reservations. Maintain accurate information in databases and systems for performance tracking and reporting. Liaise with solicitors, IFA’s, valuers, and our development team to ensure quick progression of sales and manage legal documents. Attend site meetings and provide input on design and specification of new homes. Assist with coordinating marketing literature and promotional activities. Manage sales launches, open days, and ensure accurate website entries for marketing purposes. Provide an exceptional level of customer service and follow all company policies and procedures. Occasional out-of-hours and regular weekend working required. What you’ll need Competent use of Microsoft office systems including word and excel. Driving licence and use of a vehicle for business purposes (with business use insurance cover). Experience within a property /development sales background. Knowledge of property development process. An understanding of shared ownership. Excellent verbal and written communication skills. Experience in a fast-paced customer focussed environment and able to deliver an exceptional standard of customer service. Ability to provide concise and accurate reports. Ability to complete tasks in an accurate and timely manner when working under pressure. Attention to detail. Effective liaison with colleagues/other stakeholders to give information/find information/resolve problems. Organisation and ability to manage workload. The ability to develop and project a positive image of Great Places through personal, written and oral skills. What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website

Portfolio are proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a friendly, supportive team that offers a clear progression pathway ! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perks INDMANJ 51773LFR1 The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Your role is to provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. If you have B2B retentions experience, and want a fresh challenge with commission, please apply today! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersRequired skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the businessBenefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks INDMANJ 52047LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Software Sales Representative - Manchester Salary: Up to £30,000 Basic | OTE: £70,000 + Up to £4,000 Quarterly Bonus | Top Sales Rep hitting £250,000 Are you a high-energy sales professional seeking a career in the fast-paced technology sector? Do you want to work for a business that offer annual holidays to place like Dubai and Miami? Why Join Our Winning Team? We are experiencing unprecedented growth, and our Manchester office is breaking records. We invest heavily in our people, creating a highly successful tech sales environment where success is contagious: Real Earning Power: Top performer earns £250,000 per annum, our average team member realistically achieves £70,000. High-performing individuals consistently hit £10,000 per month in commission. Immediate Earning Impact: New starters hit the ground running; a recent newcomer secured £2,500 in commission from a single deal within their first 3 months. 8 Promotions Last Month: Our team is moving up rapidly, with eight internal promotions celebrated in the last month alone. Fast-Track Progression Programme: We reward performance over tenure, with clear pathways to progress a Business Development Manager as quickly as 7 months. The Opportunity We are partnering with a market-leading HR software provider looking for dynamic Sales Representatives to join our expanding team in Central Manchester. In this role, you will drive the adoption of our cutting-edge SaaS platform. You will sell high-value HR and people-management software solutions that streamline operations, protect businesses, and empower small and mid-market business owners to manage their workforces efficiently. The Role Targeting the SME sector, you will identify, engage, and secure new software subscriptions. Outbound Dialling: Conduct targeted outbound calls to connect directly with Directors and Business Owners. Lead Generation: Build your pipeline by generating software opportunities from a database of high-quality, pre-generated leads. Pipeline Management: Maintain a robust sales funnel to ensure consistent performance against quarterly software acquisition targets. Consultative Selling: Introduce prospects to our innovative suite of software solutions, arranging online demonstrations to showcase technology value. What You Bring We hire for attitude, resilience, and drive. Previous software or SaaS experience is not required as full product training is provided, but we do require: Proven Sales Experience: A track record in outbound lead generation, telesales, or business development using a consultative approach. Target-Driven Mindset: The ability to thrive in a fast-paced environment, motivated by exceeding performance metrics. Resilience and Confidence: A tenacious personality with the ability to handle rejection and maintain focus on closing the next deal. Executive Communication: Exceptional communication skills to engage confidently with high-level stakeholders and business owners. Benefits & Culture Elite Coaching Program: Enter a structured training framework designed to sharpen your software demonstration, consultative selling, and tech sales techniques. Financial Incentives: Monthly software commission with no ceiling, additional quarterly bonuses of up to £4,000, and a company pension. Vibrant Culture: Work in a high-energy office where we celebrate wins with dedicated deal songs when closing contracts. Take part in themed sales days and interactive games where you can win top-of-the-range tech. Work-Life Balance: Enjoy early finish Fridays with absolutely no weekend work required. Health and Wellness: Free 24/7 onsite gym access, a healthcare cash plan for you and your family, and life insurance. Recognition: Monthly Employee of the Month awards alongside clear career progression tracks. Time Off: 25 days of annual leave plus Bank Holidays, alongside a dedicated day off for your birthday. Commuter Support: Season ticket loans and a Cycle to Work scheme. Apply Today Ready to take your tech sales career to the next level? Apply today to join a winning team where your hard work directly dictates your earnings 49871KA INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position

Search Recruitment Group are currently seeking experienced Streetworks Supervisor's for a site in Salford. You'll be working with a major wastewater treatment company on the construction of a new access road. Role Overview You will be supervising a range of groundworks duties, site preparation, drainage, kerbing, concreting, and general groundwork operations. The ideal candidate will be reliable, safety-conscious, and confident supervising part of an active civil engineering team. Requirements Valid Streetworks Supervisor Ticket (BLUE NRSWA) Valid CSCS Card Proven experience in Streetworks Supervision Strong groundworks experience Ability to work effectively within a team and follow site safety procedures Site working hours are Monday to Friday 7.30am - 4.30pm with weekends available. If Interested please apply with you most up to date CV all contact Joe at Search (phone number removed). Search Construction is currently working with clients on some of the North West's biggest construction & civils schemes. With live construction jobs across a range of roles from labourers, joiners and plasterers to plant operators, get in touch to see how we can help you. We're a reputable agency offering well paid and regular work across Manchester and the Northwest. Apply here or contact the Search Manchester office and let us help you find what you're looking for. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job : Office AdministratorLocation: London, UKWork mode: 5 days weekly from officeJob type: Permanent role </p

Stanford House Birchwood WA3 7TH.If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hospitality before.You know how to deal with customers but you’re looking for something more exciting – a job that’s goin