Senior Content Designer
hace 2 días
Edinburgh
Reed Technology is supporting a company based in Edinburgh, as they look to hire a Senior Content Designer. \n In this role you'll work alongside a multidisciplinary team and help shape and improve public services through clear, accessible and evidence-led content. \n Key responsibilities: \n\n • Plan, lead and deliver content design work for public sector projects.\n, • Write, edit and improve clear, accessible content for digital and offline services.\n, • Work with user researchers, service designers, product managers, business analysts, delivery teams and technical specialists to understand user needs and improve content based on feedback and evidence.\n, • Turn complex policy, legal, regulatory and operational information into simple, user-friendly content.\n, • Create and improve content such as service guidance, forms, notifications, error messages, prototypes and content patterns.\n, • Map user journeys and content flows to identify gaps, risks and dependencies.\n, • Promote accessibility, inclusion, plain English and user-centred content practices.\n\n Requirements: \n\n • Proven experience as a Content Designer within Central Government services, working to GDS standards and service assessments.\n, • Strong track record of leading content design for complex digital services, shaping content approaches and delivering user-centred outcomes across Discovery and Alpha phases.\n, • Expertise in creating clear, accessible content, including content audits, journey mapping, prototyping, forms, guidance, notifications and service copy.\n, • Skilled at translating complex policy, regulatory and operational information into plain English content that meets user and business needs.\n, • Strong understanding of accessibility, inclusion and evidence-based design.\n\n Benefits: \n\n • Permanent position.\n, • Salary ranging from £50.000 to £70.000 / year.\n, • Hybrid working model - 2 / 3 days onsite per week in Edinburgh.\n