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  • Retail Sales Assistant
    Retail Sales Assistant
    hace 28 días
    Jornada parcial
    London

    Part-Time Sales Associate – Luxury Womenswear Boutique We are looking for a passionate, reliable, and professional Part-Time Sales Associate to join our luxury womenswear boutique. This role is for 3–4 days per week in a beautiful, calm, and elegant retail environment, serving a loyal, high-end clientele. Previous experience in womenswear fashion retail is preferred. We are also happy to consider candidates with customer service experience and a genuine passion for fashion. What We're Looking For • Previous experience in womenswear fashion retail is preferred., • A polished, professional, and well-presented individual., • Friendly, confident, and approachable with excellent communication skills., • Reliable, trustworthy, and punctual., • Able to work independently, use initiative, and demonstrate sound judgement., • Passionate about fashion and delivering exceptional customer service., • A warm, personable manner with the ability to build lasting relationships with our clientele., • Social media experience is an advantage, as you may occasionally assist with content creation and online engagement.Key Responsibilities, • Welcoming and assisting customers, providing a personalised shopping experience., • Building strong relationships with our clientele., • Maintaining the boutique's immaculate presentation and visual merchandising., • Keeping the boutique tidy, organised, and inviting throughout the day., • Assisting with stock management, unpacking deliveries, and replenishing displays., • Operating the till and processing sales accurately., • Supporting the day-to-day running of the boutique., • Assisting with social media and marketing activities where required. If you have a passion for womenswear fashion, enjoy working in a calm and elegant environment, and take pride in delivering exceptional customer service, we would love to hear from you.

    Sin experiencia
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  • General Manager
    General Manager
    hace 2 meses
    £40000–£45000 anual
    Jornada completa
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

    ¡Incorporación inmediata!
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  • Head of Brand and Growth
    Head of Brand and Growth
    hace 2 meses
    £24000–£28000 anual
    Jornada completa
    London

    We are seeking an experienced and dynamic Head of Brand and Growth to lead our marketing initiatives and drive the expansion of our culinary brands. This pivotal role will be responsible for defining our brand strategy, enhancing market presence, and fostering significant growth across our restaurant and catering operations. Key Responsibilities: • Develop and execute comprehensive brand strategies to elevate brand recognition and customer loyalty., • Plan and manage marketing campaigns across various channels, including digital, social media, and traditional media., • Analyze market trends and consumer behavior to identify new growth opportunities and optimize marketing efforts., • Oversee digital marketing, content creation, and online presence to engage our target audience effectively., • Collaborate with operational teams to ensure brand consistency and drive customer acquisition and retention., • Monitor and report on marketing performance, utilizing data to inform future strategies. Requirements: • Proven experience in brand management, marketing, or a similar growth-focused role, preferably within the fast-food, restaurant, or catering industry., • Strong understanding of brand development, digital marketing, and market analysis., • Excellent communication, leadership, and analytical skills., • Ability to work strategically and operationally in a fast-paced environment., • A passion for food and delivering exceptional customer experiences. What We Offer: • The opportunity to shape the brand identity and drive the growth of a dynamic and evolving food business., • A challenging yet rewarding role with significant impact potential., • A collaborative and supportive work environment.

    ¡Incorporación inmediata!
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