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Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2

If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Assistant, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Call Centre Agent, Contact Centre Advisor, Client Services Advisor, Customer Service Administrator, Helpdes

We have a rewarding new job opportunity for a customer-focused individual with excellent communication skills to provide free, impartial and tailored advice to householders on energy efficiency, carbon reduction and fuel poverty support.If youve also worked in the following roles, wed also like to h

Temporary Accommodation Advisor needed in Newport, Isle Of Wight, £17.11phPAYE - Reference: 5302173 25 hours per week (Part Time) This role is office based 5 days 5 hours per day 9am to 2pm. You will play a leading role in providing enhanced, proactive housing services to residents in our specialist temporary accommodation, working closely with individuals and families to support those most at risk of homelessness. Youll work closely with specialist colleagues and external service providers to provide information, advice and guidance to customers, often working closely with customers on an individual basis and with the ultimate aim of supporting customers towards maintaining a sustainable tenancy and moving into a permanent home. This is a part time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website. JBRP1_UKTJ

Principal Data & AI Consultant – Waracle is a digital technology consultancy. This Hybrid role is based at Dundee, London, or Glasgow, with around 2 days per week in office. Architecture & Vision: Designing, developing, and maintaining robust data pipelines using batch and streaming processing, championing data governance, security, privacy, and legislatory compliance. Acting as a Trusted Advisor: Translating complex business challenges into clear technical roadmaps, communicating with executive stakeholders and non-technical peers. Enabling Innovation: Designing usable data models and building reliable foundations that empower advanced analytics, LLMs, and AI/ML applications. Modernising Infrastructure: Overseeing the evolution of cloud data platforms to maximize performance, reduce latency, and optimize cloud costs across AWS, Azure, or Google Cloud. Growth & Strategy: Contributing to Waracle's technical direction, shaping new business proposals, and nurturing deep client relationships. Empowering People: Fostering an inclusive environment through collaborative leadership, resolving organisational challenges, and mentoring colleagues. Core Data Engineering Foundation: Practical experience with data modelling, ETL/ELT, and various database technologies. Technical Versatility: Fluency in data processing languages (Python, SQL, PySpark) and openness to tech stacks such as SSIS, Airflow, Spark, Databricks, Fabric. Cloud Capability: Experience with at least one major cloud provider (AWS, Azure, or Google Cloud) and curiosity to learn others. Bridging Data & AI: Understanding how AI fits into the broader data landscape, interest in integrating LLMs and AI/MLOps into client solutions. Collaborative Leadership: Proven track record of supporting multi-squad deliveries, guiding stakeholders through architectural trade-offs, and contributing to technical proposals. Rest & Recharge: 27 days annual leave plus 8 bank holidays, totaling 35 days of holiday. Financial Future & Security: Company-matched 5% pension contribution and Death in Service benefit. Health & Wellness: Medicash Health Cash Plans, Employee Assistance Programme, and Group Sickness Cover. Flexible Working: Hybrid working championed with home office setup budget. Learning & Development: Access to Udemy Business and a dedicated learning budget. Lifestyle Perks: Cycle to Work Scheme, gym and retail discounts. Family First: Enhanced parental leave policies and fertility journey support. Community & Connection: Vibrant culture with meet-ups, lunch on us, and Spirit of Waracle charitable initiatives. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, gender, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr

Principal Data & AI Consultant – Waracle is a digital technology consultancy. This Hybrid role is based at Dundee, London, or Glasgow, with around 2 days per week in office. Architecture & Vision: Designing, developing, and maintaining robust data pipelines using batch and streaming processing, championing data governance, security, privacy, and legislatory compliance. Acting as a Trusted Advisor: Translating complex business challenges into clear technical roadmaps, communicating with executive stakeholders and non-technical peers. Enabling Innovation: Designing usable data models and building reliable foundations that empower advanced analytics, LLMs, and AI/ML applications. Modernising Infrastructure: Overseeing the evolution of cloud data platforms to maximize performance, reduce latency, and optimize cloud costs across AWS, Azure, or Google Cloud. Growth & Strategy: Contributing to Waracle's technical direction, shaping new business proposals, and nurturing deep client relationships. Empowering People: Fostering an inclusive environment through collaborative leadership, resolving organisational challenges, and mentoring colleagues. Core Data Engineering Foundation: Practical experience with data modelling, ETL/ELT, and various database technologies. Technical Versatility: Fluency in data processing languages (Python, SQL, PySpark) and openness to tech stacks such as SSIS, Airflow, Spark, Databricks, Fabric. Cloud Capability: Experience with at least one major cloud provider (AWS, Azure, or Google Cloud) and curiosity to learn others. Bridging Data & AI: Understanding how AI fits into the broader data landscape, interest in integrating LLMs and AI/MLOps into client solutions. Collaborative Leadership: Proven track record of supporting multi-squad deliveries, guiding stakeholders through architectural trade-offs, and contributing to technical proposals. Rest & Recharge: 27 days annual leave plus 8 bank holidays, totaling 35 days of holiday. Financial Future & Security: Company-matched 5% pension contribution and Death in Service benefit. Health & Wellness: Medicash Health Cash Plans, Employee Assistance Programme, and Group Sickness Cover. Flexible Working: Hybrid working championed with home office setup budget. Learning & Development: Access to Udemy Business and a dedicated learning budget. Lifestyle Perks: Cycle to Work Scheme, gym and retail discounts. Family First: Enhanced parental leave policies and fertility journey support. Community & Connection: Vibrant culture with meet-ups, lunch on us, and Spirit of Waracle charitable initiatives. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, gender, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr

Principal Data & AI Consultant – Waracle is a digital technology consultancy. This Hybrid role is based at Dundee, London, or Glasgow, with around 2 days per week in office. Architecture & Vision: Designing, developing, and maintaining robust data pipelines using batch and streaming processing, championing data governance, security, privacy, and legislatory compliance. Acting as a Trusted Advisor: Translating complex business challenges into clear technical roadmaps, communicating with executive stakeholders and non-technical peers. Enabling Innovation: Designing usable data models and building reliable foundations that empower advanced analytics, LLMs, and AI/ML applications. Modernising Infrastructure: Overseeing the evolution of cloud data platforms to maximize performance, reduce latency, and optimize cloud costs across AWS, Azure, or Google Cloud. Growth & Strategy: Contributing to Waracle's technical direction, shaping new business proposals, and nurturing deep client relationships. Empowering People: Fostering an inclusive environment through collaborative leadership, resolving organisational challenges, and mentoring colleagues. Core Data Engineering Foundation: Practical experience with data modelling, ETL/ELT, and various database technologies. Technical Versatility: Fluency in data processing languages (Python, SQL, PySpark) and openness to tech stacks such as SSIS, Airflow, Spark, Databricks, Fabric. Cloud Capability: Experience with at least one major cloud provider (AWS, Azure, or Google Cloud) and curiosity to learn others. Bridging Data & AI: Understanding how AI fits into the broader data landscape, interest in integrating LLMs and AI/MLOps into client solutions. Collaborative Leadership: Proven track record of supporting multi-squad deliveries, guiding stakeholders through architectural trade-offs, and contributing to technical proposals. Rest & Recharge: 27 days annual leave plus 8 bank holidays, totaling 35 days of holiday. Financial Future & Security: Company-matched 5% pension contribution and Death in Service benefit. Health & Wellness: Medicash Health Cash Plans, Employee Assistance Programme, and Group Sickness Cover. Flexible Working: Hybrid working championed with home office setup budget. Learning & Development: Access to Udemy Business and a dedicated learning budget. Lifestyle Perks: Cycle to Work Scheme, gym and retail discounts. Family First: Enhanced parental leave policies and fertility journey support. Community & Connection: Vibrant culture with meet-ups, lunch on us, and Spirit of Waracle charitable initiatives. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, gender, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr

Experience working in a customer‑facing role, ideally in a fast‑paced environment. The team is collaborative and fast‑moving; everyone contributes ideas and supports one another to provide excellent service to both retailer partners and shoppers. The Customer Support Advisor will be the first

Arnold Clark Group in Dundee is recruiting a Service Advisor for our Renault/Dacia/Hyundai branch.You will deliver a high-quality service experience, liaising with workshop teams and customers to manage repairs and bookings.The role suits someone with customer service experience, who can communicate

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and

Hybrid Mortgage Advisor / Hybrid Mortgage Broker – Dundee & Montrose Location: Dundee & Montrose Salary: Up to £30,000 Basic (including car allowance) OTE: £55,000+ Uncapped Job Type: Employed or Self-Employed Cameron James Professional Recruitment is delighted to be working in partnership with one of Scotland's leading estate agency and financial services businesses to recruit an experienced Hybrid Mortgage Advisor / Hybrid Mortgage Broker covering Dundee, Montrose and the surrounding areas. This is an exceptional opportunity for an ambitious Mortgage Advisor looking to join a highly successful business that offers genuine hybrid working, high-quality estate agency lead generation, outstanding earning potential and long-term career progression. If you are looking for a role where you can focus on advising clients rather than spending your time generating business, this opportunity provides the ideal platform to maximise both your earnings and your career. Working alongside an established network of busy estate agency branches, you will become part of a business that has developed a strong financial services culture throughout its operation. Mortgage Advisors are fully integrated into the branch network, ensuring a continual flow of warm, qualified mortgage appointments generated directly by experienced estate agency professionals. This means you can spend more time helping clients secure the right mortgage and protection solutions while benefiting from a consistent pipeline of quality business. This is a genuine hybrid opportunity, combining the benefits of working alongside successful estate agency teams with the flexibility of remote working. Initially, you will spend approximately three to four days each week within branches across Dundee and Montrose, attending morning meetings, developing relationships with branch managers and negotiators, and meeting clients face-to-face. The remainder of your week can be spent working from home, carrying out telephone and video appointments while managing your mortgage pipeline and progressing existing cases. The property market across Dundee and Montrose continues to provide excellent opportunities for Mortgage Advisors. Advisers can expect to receive between five and eight qualified mortgage appointments each week, supported by strong property transaction levels, an existing client bank and regular remortgage opportunities. With more than 200 properties sold every month across the wider Dundee region and average property values of around £180,000, there is a steady flow of mortgage business available throughout the year. Average mortgage case sizes are approximately £1,500, while excellent protection opportunities allow advisers to significantly increase their overall earnings. As a Hybrid Mortgage Advisor, you will provide whole-of-market mortgage and protection advice to first-time buyers, home movers, remortgage customers and property investors. You will guide clients through every stage of the mortgage journey, from initial enquiry through to completion, delivering exceptional customer service while maintaining the highest FCA compliance standards. Alongside new mortgage business, you'll also work with an established client bank, creating opportunities for remortgages, product transfers and protection reviews. This provides an excellent source of repeat business and helps build long-term client relationships that continue to generate future income. One of the major attractions of this role is the level of support available. You'll benefit from experienced branch managers, dedicated mortgage administrators and knowledgeable compliance teams who will help ensure every case progresses smoothly. This allows you to spend more time advising clients and writing business, rather than dealing with unnecessary administration. For employed advisers, the package includes a basic salary of up to £30,000, including car allowance, together with uncapped commission, monthly bonuses, attractive commission splits, pension, Death-in-Service benefit and ongoing professional development. Successful advisers regularly achieve earnings of £55,000 or more, with uncapped commission providing significant additional earning potential for high performers. For advisers looking for greater flexibility, a self-employed option is also available. This offers 70% commission on self-generated business and 45% commission on company-generated leads, together with full compliance support, dedicated mortgage administration and access to an established introducer network. This provides an excellent platform for experienced Mortgage Brokers looking to maximise their earnings while benefiting from the support and infrastructure of one of the UK's largest estate agency networks. To be considered for this opportunity, applicants should hold CeMAP (or equivalent) together with Competent Adviser Status (CAS) and previous experience working as a Mortgage Advisor or Mortgage Broker. Experience within an estate agency environment would be advantageous, although advisers from other whole-of-market backgrounds will also be considered. Strong residential mortgage knowledge, protection experience, excellent communication skills and a customer-focused approach are all essential. If you're looking for a Mortgage Advisor opportunity that offers hybrid working, high-quality estate agency leads, outstanding support and realistic earnings of £55,000+, this represents one of the strongest opportunities currently available across Dundee and Montrose. With excellent lead generation, national estate agency backing and genuine long-term career progression, this is an opportunity not to be missed. For a confidential discussion regarding this opportunity, please contact: Bryn McMillan

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 07/09/2026 Hours: 25hrs per week Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the training period. Training hours are; Weeks 1-2: 09:00 - 17:45 and Weeks 3-4: 10:30 - 19:45 Shift Patterns: A variety of shift patterns available between 6am & 14:30 on early shifts/late shifts and 16:00 & 02:00 on middle shifts. We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: • Communicate clearly and empathetically under pressure, • Think critically and follow structured processes, • Type at least 50 words per minute with 98% accuracy, • Stay composed in emotionally challenging situations Shift Patterns: We offer a range of shift options to support different lifestyles. You will work on a four‑week rotating rota, with shifts scheduled anywhere between 06:00 and 23:00, including some weekend rest days. Training will be full-time and may include mornings and evenings. Full Training & Career Progression You'll receive comprehensive training and ongoing support. Rewards & Benefits: • Competitive pay & overtime opportunities, • Career development opportunities, • Full paid training, • Instant access to Blue Arrow training portal, • Auto enrolment in pension scheme, • 28 days paid holiday Application Process 1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy), 2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy), 3. Pre-employment Checks (DBS & references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Legal Enquiry Team Advisor | Dundee Salary: £28,000 + Bonus Hours: Full Time | Permanent About the Role As a Legal Enquiry Team Advisor, you'll play a vital role as the first point of contact for new client enquiries. Working across telephone, email, website enquiries, and other communication channels, you'll gather key information, explain funding options, and ensure clients receive a professional and empathetic experience from their very first interaction. Based in Dundee, you'll join a collaborative team environment where no two days are the same. Hybrid working is available following the successful completion of probation, with a requirement to attend the Dundee office three days per week. Key Responsibilities Acting as the first point of contact for new client enquiries via telephone, email, website, and other communication channels Delivering a professional, empathetic and client-focused service Gathering detailed information relating to accidents, injuries and potential claims Accurately recording and maintaining client information on the case management system Obtaining supporting documentation including photographs, evidence and other relevant materials Taking ownership of enquiries from initial contact through to handover to the appropriate legal team Working towards individual and team performance targets, including conversion rates and client satisfaction measures Developing knowledge of personal injury law and the firm's services About You Previous experience within a customer service, contact centre or sales environment Excellent communication and interpersonal skills Ability to build rapport and establish trust with clients Empathetic, professional and client-focused approach Strong organisational skills and attention to detail Confident using Microsoft Office applications and learning new systems Understanding of customer service principles and GDPR requirements Ability to work towards individual performance and productivity targets Experience within a legal environment would be advantageous but is not essential What's in It for You? 32 days annual leave Annual salary review Firm pensions scheme & death in service Private healthcare & flu jab scheme Hybrid working following probation Comprehensive training and ongoing professional development Opportunity to join a respected and leading well-established legal firm Supportive team culture built around collaboration and shared successSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Deliver a high standard of customer service while meeting service levels and quality standards. Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is desirable but not essential. If you're an experienced Customer Care Advisor looking f

Experience selling or promoting additional services in a service environment. Service Advisor or in a similar customer-facing automotive role. Working closely with the workshop controller, parts team, and service manager to deliver smooth, high-quality service experiences.

Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Strong customer service skills and confidence handling sensitive conversations. Minimum 6+ months of experie

Seeking a Service Advisor for a dealership to manage customer service for vehicle bookings, repairs, and advice.

Service Advisor - Porsche Portsmouth. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoin

Customer-facing professional sought for a Service Advisor role in the automotive industry, offering competitive pay, training, and career progression.

Seeking a Service Advisor for a Volvo Dealership in Leamington Spa.

In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail

Customer Service Assistant role involving mortgage product support, handling inbound calls, making decisions, and providing positive customer experiences.

Service Advisor Commercial Vehicles (HGV/LCV). Upsell additional repairs and services where appropriate. Maintain accurate service history and records.

We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. Our client, a busy Franchised Main Dealership in the Oxford area have the requirement for an experienced Service Advisor to join their Aftersa

As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We also offer ‘Best of Bo

Customer Service Advisor role, requiring Spanish and Italian language skills, based in Watford, offering a hybrid work model.

Handle enquiriesvia phone, email, WhatsApp and web messaging\ N\n Promote and sell clients’ full range of goods and services\ N\n Manage bookings, amendments and trade reservations\ N\n Support inbound and outbound campaigns\ N\n Contact customers regarding service disruptions\ N\n * Work

Start Date: 02/03/26Why this job mattersAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet.

Manages customer orders, communicates with customers, and maximizes revenue through upselling.

Provides excellent customer service, manages orders, client accounts, and coordinates deliveries, requiring fluency in Spanish and Italian.

We are currently recruiting for a Customer Service Advisor role on behalf of a global outsourcing client in Ringwood.

Customer Service or Claims handling experienceisdesired.

Service Advisor - BMW Farnborough. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all xwzovoh customer communication while the vehicle is unde

Seeking an Accommodation Advisor to assist individuals in custody and the community with housing needs.

Customer Service Advisor to sell products, manage cancellations, and offer customer support.

Are you an experienced customer service advisor looking to further your career with a well-established company supplying to clients globally?.

Seeking a Customer Service Advisor for EE's Home Connections Team in Stoke-on-Trent.

Are you a Service Advisor or similar with a background in the HGV or Commercial Vehicle industry looking for a stable, Monday to Friday position within a family-run automotive company known for its great working environment and commitment to its staff?.

Job Title: Service Advisor (Customer Service Advisor). Hawkfield Recruitment is working with a well-established dealer group in Oxford, Kidlington who are looking to recruit a customer-focused Service Advisor to join their friendly and supportive aftersales team.

Handles inbound customer contacts, processes orders, and resolves queries via phone, email, and social media.

Customer Relations Advisor sought by a housebuilder to manage customer aftercare, ensuring professional handling of inquiries and issues.

Seeking a temporary Customer Service Advisor for a fashion retailer in Nottingham, with a salary range of £28,000 to £32,000 per annum.

Customer service role for a Dutch speaker in Kettering, UK, focusing on Dutch-speaking clients and coordination.

Seeking a Service Advisor for a leading main dealer group in Abingdon.

The Service Advisor will manage customer service, handle bookings, invoicing, and payments, ensuring smooth workshop operations.

Seeking a confident and experienced Customer Service Advisor to handle customer orders, resolve issues, document interactions, and provide excellent customer experiences.

You'll play a key role in workshop scheduling, customer updates, authorisations, and ensuring all service processes run smoothly. Follow the full Service Core Process to ensure accurate job preparation. Maintain accurate service records and vehicle histories.