Senior Sales Advisor
hace 2 días
Walton
Senior Sales AdvisorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success and our goal is to provide a rewarding and fulfilling career in line with our values of quality, service and trust. Bellway is working towards becoming a more inclusive employer that values and respects individual differences in the workplace.There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Northern Home Counties Division are looking to recruit a Senior Sales Advisor to join the Divisions sales team. This role would be based in Milton Keynes MJ7 8LE and surrounding locationsThe RoleThe role of a Senior Sales Advisor reports to the Sales Director and is responsible for carrying out all of the sales aspects involved in the day-to-day running of the development, whilst being the first line of support for Sales Advisors and assisting Sales Managers. The role involves achieving or exceeding sales targets as well as effectively progressing reservations through contract exchange and legal completion. This is all whilst ensuring the highest level of service is provided to all customers.Overall principle accountabilities of the role includeBe the first line of support for Sales Advisors, whilst giving assistance to Sales Managers. Assist sales management team and provide cover in the event of any Sales Managers holidays/sicknessSupport the sales management team in training, coaching, mentoring and development of Sales Advisors in all aspects of their role, including working closely with new Sales Advisors to assist/complete their induction processEffectively utilise Bellways CRM system, including maintaining accurate records and provide enhanced knowledge and experience of CRM/Sales Monitor to benefit other users of the systemResponsible for achieving sales targets, as defined by senior management and the general presentation of the site and ensuring it is maintained to a high standardLiaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions and ensure that all relevant knowledge is acquired to be able to give full and accurate informationProactively work with Sales Managers and colleagues to propose ideas to achieve increased salesGuide customers around show homes, stock plots and site to fully demonstrate the product and its features and benefits and ensure all site visitors have been made aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representativeLiaise with Site Manager to ensure all customer meetings are arranged in a timely mannerAssist customers post completion with any repairs or customer issuesEnsure compliance with industry regulations and company policies, processes and standards.The above list of accountabilities is not exclusive or exhaustive. The post holder will be required to undertake any such duties as may be reasonably expected.Experience, Qualifications and SkillsExperienceExperience of working within the housebuilding industry would be beneficialExperience of delivering an excellent customer experienceExperience of working with confidential and sensitive informationExperience of property sales and marketing processAbility to develop a thorough knowledge of the home buying/conveyancing processExperience of dealing with people in a customer focused environment including home visitsExperience of establishing effective working relationships with other property professionals and outside agenciesQualifications and TrainingCurrent full UK driving licenceAccess to a vehicle for business use as requiredSkills and AptitudeAbility to use own initiative to plan, prioritise and organise work in order to meet sales/completion targetsProficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systemsAbility to communicate effectively with all stakeholders and have strong interpersonal skillsAbility to work alone or within a team environmentCommitted to diversity and inclusionThe Role and Working ConditionsPredominantly a site-based role but with travel to divisional offices as requiredFlexible approach with regard to working hours and location, including weekends and occasional evenings as requiredIn return we can offer you:Competitive salaryCompetitive annual bonusContributory pension scheme25 days holiday, plus bank holidaysAccess to discounts and benefits portalShareSave SchemeCycle to Work SchemeLife assuranceHoliday Purchase SchemeEarn and Learn OpportunitiesWe reserve the right to close this vacancy if a large volume of applications are received.TPBN1_UKTJ