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Natural Ways Body Balance Limited is a premier wellness and spa centre located in the heart of London. Established in 2012, we specialise in traditional Chinese massage, Thai massage, sports massage, deep tissue massage and holistic wellness therapies. We serve a diverse client base, with a significant proportion of our customers coming from the local Asian community, and are committed to delivering exceptional customer service and promoting wellbeing through professional therapeutic treatments. Due to the continued growth of our business and the expansion of our customer base, we are seeking an experienced Public Relations Officer to strengthen our brand presence, develop community relationships and support the company's ongoing marketing and customer engagement activities. Key Responsibilities 1. Develop and implement public relations activities to promote the company's wellness and holistic therapy services, enhance brand awareness and maintain a positive public image within the local community., 2. Prepare bilingual (English and Chinese) promotional materials and external communications, ensuring consistent brand messaging across all public-facing platforms and supporting the company's reputation and customer engagement., 3. Build and maintain relationships with local community organisations, business associations, referral partners and corporate clients by coordinating approximately 10–15 stakeholder contacts, arranging 2–3 meetings each week and following up partnership opportunities to strengthen community engagement and referral networks., 4. Organise 1–2 community engagement or promotional events each month; monitor customer feedback, online reviews and public perception; analyse market trends and prepare monthly reports with recommendations for senior management., 5. Support business development and partnership initiatives; respond to external enquiries; coordinate public communications; and ensure all external communications comply with UK advertising standards, GDPR and professional ethics. Essential Requirements -A Bachelor's degree or an equivalent qualification; -At least one year's relevant experience in public relations, communications, customer engagement or business development; -Strong written and verbal communication skills in both English and Chinese; -Experience in preparing promotional materials and coordinating external communications; -Experience in maintaining relationships with customers, business partners or external stakeholders; -Good organisational skills and the ability to manage multiple tasks simultaneously; and -A sound understanding of UK professional communication standards, including data protection (GDPR) and advertising requirements. We welcome talented and enthusiastic individuals to join our team.

We are looking for an experienced Graphic and Multimedia Designer to join our team. The successful candidate will create professional visual content for digital and print platforms, develop branded marketing materials and support the organisation's marketing objectives. Candidates should have strong Adobe Creative Suite skills, relevant professional experience and a portfolio demonstrating their creative and technical abilities. The role requires creativity, attention to detail, good communication skills and the ability to manage multiple projects within agreed deadlines. Job Purpose We are seeking a creative and experienced Graphic and Multimedia Designer to produce high-quality visual content across digital and print platforms. The role will ensure all creative work reflects the organisation's brand identity, marketing objectives and professional standards. Key Responsibilities • Develop creative concepts and designs for digital and print marketing materials., • Create graphics, layouts, advertisements, posters, brochures, menus, signage and other branded materials., • Design content for websites, social media, email campaigns and digital marketing platforms., • Use professional design software, particularly Adobe Creative Suite, including Photoshop, Illustrator and InDesign., • Maintain consistency of branding, typography, colour and visual identity across all materials., • Convert creative briefs and business requirements into effective visual designs., • Prepare artwork and files suitable for digital publication and professional printing., • Manage multiple design projects and prioritise work according to deadlines., • Work with management, marketing and other departments to understand requirements and deliver creative solutions., • Review and incorporate feedback while maintaining design quality and brand consistency., • Maintain organised design files, templates and brand assets., • Keep up to date with current graphic design, digital media and visual communication trends. Skills and Experience Essential: • Relevant qualification in Graphic Design, Visual Communication, Multimedia Design or equivalent professional experience., • Previous professional experience in graphic design or a related creative role., • Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign., • Strong understanding of typography, colour, composition, layout and branding., • Strong creative, conceptual and problem-solving skills., • Excellent attention to detail and ability to meet deadlines., • Ability to manage multiple projects and respond effectively to feedback., • Good communication and teamwork skills., • Portfolio demonstrating relevant graphic design and visual communication work. Desirable: • Experience producing artwork for both digital and print media., • Experience with social media marketing and digital content., • Knowledge of multimedia, motion graphics or basic video editing.

Restaurant Administrator – Carmelina’s Location: Central London Employment: Full-time Salary: Competitive, depending on experience Carmelina’s is looking for a highly organised, hands-on Restaurant Administrator to support the day-to-day running of our restaurant operation. This is a varied role combining restaurant administration, payroll support, employee records, compliance documentation, goods-receiving checks and back-of-house systems. Key Responsibilities Restaurant Administration & HR • Maintain accurate employee records, contracts and onboarding documentation within the company systems., • Keep staff files organised and up to date., • Support new starter administration and employment documentation., • Maintain records relating to holidays, absences, training and other employee information., • Support management with general restaurant administration, reports and documentation. Payroll & Staff Payments • Prepare and maintain accurate monthly payroll information., • Check hours, salaries, holidays, absences and authorised adjustments., • Produce or coordinate employee payslips., • Assist with monthly staff payments and payroll records., • Liaise with management/accounting support where required. Tronc Administration • Maintain accurate Tronc records and employee allocation information., • Prepare monthly Tronc information for payroll., • Process Tronc payments in line with the Company’s Tronc Policy., • Maintain confidentiality and accurate records of all Tronc-related information. Goods Receiving & Deliveries • Check deliveries against purchase orders and delivery notes., • Confirm that the correct products and quantities have been delivered., • Identify and report missing, incorrect, damaged or additional items., • Communicate discrepancies to the relevant manager or supplier., • Maintain accurate delivery records. Food Safety, Health & Safety & Compliance • Maintain and organise restaurant compliance records., • Keep food safety and health & safety documentation up to date., • Assist management with internal and external audit preparation., • Maintain training certificates, supplier documentation, cleaning records and other required compliance files., • Follow up outstanding compliance actions. Back of House Systems & Software • Help build, maintain and organise the restaurant’s back-of-house systems., • Work confidently with platforms such as MarketMan, 7shifts and Toast., • Keep product, supplier, stock, staff and operational information accurate and up to date., • Support managers with system setup, reporting, data entry and daily administration., • Help ensure information across the different systems is consistent and reliable. What We’re Looking For • Previous experience in restaurant, hotel or hospitality administration is highly desirable., • Strong organisational skills and excellent attention to detail., • Experience with payroll, employee records or HR administration is an advantage., • Confident using hospitality software and back-of-house systems., • Experience with MarketMan, 7shifts and Toast is highly desirable., • Good numerical skills and confidence checking invoices, hours and payments., • Understanding of food safety and health & safety documentation., • Confident communicating with suppliers, employees and managers., • Reliable, proactive and able to work independently., • Comfortable working in a fast-paced restaurant environment. The Person We’re looking for someone who is organised, accurate, proactive and dependable, with a strong understanding of hospitality operations. You’ll be an important link between management, payroll, employees, suppliers and the restaurant systems, helping to make sure everything behind the scenes runs smoothly so the operational team can focus on our guests.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Bottarga, born from a series of summers spent wandering the Greek islands, the newest addition to the Pachamama Group is a love letter to their vibrant cuisine and endless love for feta cheese. As Bar Supervisor, you are responsible for the day-to-day operation, organisation and performance of the bar within your venue. The role focuses on leading the bar team, maintaining exceptional standards at all times, and managing all bar and wine-related operations, including ordering, stock control, stock counts and MarketMan administration. You act as the key operational link between the bar team, the Restaurant Manager and the Bars & Beverages team. This is a development-focused position, designed to support your growth as the business evolves. As our Bar Supervisor, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bar Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Bar Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Overview We are hiring for a Waking night and day shift support worker / carer to join the lovely team around a 19 year young man who has epilepsy and PMLD, is non verbal and has additional health needs. He lives at home with his family and dog. We will need someone to take on both daytime hours as well as cover regular 2 waking night shifts per week. This is full time position (37.5 hours or more per week) for someone who has a strong interest in working with disabled and autistic people. You would ideally need some experience but the correct applicant we are also happy to train. Please let us know in your own words why you are interested or what experience you have. We need to cover the following waking nights: Sunday and Monday or Thursday and Friday. We would expect the new support worker also to take on occasional extra shifts when colleagues are away. The night supports are strictly waking nights. This is quite an active position - you would need to be really fit and strong and ideally not be too petite either as you would be working with a still growing teenager with a movement disorder. We would prefer someone who can work with a UTR number on a self-employed basis. But if you needed a PAYE because of Visa requirements we can connect you to a care agency who will employ the correct candidate for us. This is not a second job possibility (we would like to find someone who takes on this position as their only job). Training is mostly 2 months of shadowing. Probation is a minimum of 6 months. After probation the rate increases to £17 with a UTR number (PAYE is £15 through the agency). Starting Date: for training Asap. Availability needed also for bank holidays (paid at double rate). Importantly we need to find someone who can also support during some of the Christmas period and Easter. Ideally you live in North London or can easily commute. You would often work together with other team members to engage the young person in every day activities and to take him out into the community. But you would also need to often take on sole charge after training. About the young person He is a very friendly and active autistic young man / teenager. He is non verbal. He can walk short distances but only with a lot of support, otherwise he is in a wheelchair. He likes to go to the park, shopping, cafe and sometimes some planned activities all with a lot of support. He likes the swimming pool and special needs bike rides. His communication is mainly through pictures of reference and is taught with ABA principles. We will train you in behaviour therapy and would expect you to follow our training. There are regular team meetings and you would attend those meetings. He sometimes is also tired and unwell after a seizure or other illness and will then just need care and nurturing and patience. He also sometimes has hospital stays which requires a lot of patience. He needs a lot of physical support. He lives with his family and also a dog. About you You would need to be able to appreciate a person who has profound autism and treat him with dignity and kindness. You would be someone who has interest in special needs, psychology and perhaps nursing. You would perhaps have studied a related field or are planning to study a related field. This position is very different from working in a care home. You would be assisting him with everyday skills and activities as well as feeding, bathing and toileting. If you have experience with intermittent catheterisation, Peresteen as well as PEG feeding then that is an advantage but we can easily also train those skills too. (Please research all terms you are unsure about before you apply). When working a waking overnight shift you will need to make sure that he is safe and alert parents in case of a seizure. Before and after a waking night you need to be able to rest. During the day you need to engage hime both at home and in the community. This position also involves keeping his environment generally tidy and clean and help with his laundry. You should be responsible, cheerful, honest and very reliable, physically strong and healthy as he needs a lot of support. You will be trained by members of the team and the education consultant and be taught the principles of ABA - a behaviour therapy. You would need to be flexible and sometime cover for other people in the team if they are away on holidays or ill. You should • Be able to commit for minimum a year., • Invoice at the end of every month, • Able to work legally in the UK, • Only non smokers and non vapers apply., • Only people who are dog friendly apply., • Be able to speak English, • Be strong and fit, • Be able to swim and be in the water with the young person, • Be able to ride a bike, • Be based in London - ideally north London., • Apply with a cover letter (that explains your interest in this particular position and let us know your experience),, • send a recent CV with dates of education and work experience,, • lateron we need your enhanced DBS and relevant references We are based in Islington. Please reply explaining why you are interested (and please read full advertisement before and please write in your own words :). We look forward to hearing from you.

Imagine being at the centre of creating seamless and memorable events. From corporate meetings to special projects, you’ll be the first point of contact on the Meetings & Events floor, ensuring every detail runs smoothly and every guest feels supported. Each day is a chance to grow your skills, collaborate across teams, and contribute to the success of the hotel’s events. As Event Coordinator, you’ll help bring every event to life. What You Will Do In This Splendid Role You’ll bring energy, organisation, and a client-focused mindset to every enquiry and event. Here’s what you’ll be up to: • Coordinate and support events, ensuring every client request is met and every detail is managed efficiently, • Prepare and maintain event documentation, systems, and schedules to support smooth operations, • Liaise with clients, colleagues, and suppliers to ensure a seamless and memorable experience., • Support the Sales & Events Executive and wider team with administrative and commercial tasks, • Help maintain resources, track inventory, and ensure all event-related processes are accurate and up to date. What Makes You Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence., • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others. Bring your organisation, energy, and enthusiasm, and we’ll give you the platform to make every event a success and help the hotel shine. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

At ETM Group, Managers should be born leaders, inspirational and dedicated to their craft. Our people are at the forefront of our business, and we look for leaders who take our company values of Excellence, Passion, Integrity and Challenge (EPIC) as seriously as we do! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS • Generous salary package and a full time 48 hour contract, • Share of service charge is guaranteed, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme, • Money off your shopping at many high street stores, • Cycle to work scheme, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities WHAT YOU'LL NEED • Long-term experience behind the bar (but not limited to) in a high end venue in a similar role or as head bartender in a high volume venue, • Knowledge of regulations related to alcohol service, • Passion and knowledge of non-alcoholic and alcoholic cocktails, spirits, wines and beers; of their history and twists, • Awareness of market trends, ability to contribute to new and existing drink lists alongside bar manager, • Passionate about staff training and development, eagerness to maintain the highest standards, • Experience with stock control and ordering WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. If you are interested in being our new Assistant Bar Manager please click apply!

As a Guest Relations Manager, you’ll be at the heart of creating memorable experiences for every guest who walks through our doors. From the very first interaction to the moment they leave, you’ll ensure each guest feels truly valued and cared for. Working closely with our wider team, you’ll help deliver a seamless service that feels effortless, while always looking for ways to elevate the guest experience even further. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Be the primary point of contact for guest inquiries, requests, and feedback, handling each with professionalism and genuine care., • Foster guest satisfaction and loyalty by creating a warm and welcoming atmosphere where every guest feels special and well cared for., • Resolve guest concerns quickly and proactively, always aiming to exceed expectations., • Work collaboratively with all departments to ensure smooth, five-star service at every stage of the guest journey., • Continuously look for opportunities to enhance the guest experience and bring fresh ideas to improve service delivery. What Makes You Splendid? We live by our values – and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re a nimble organisation our independence empowers us to make bold decisions quickly and create meaningful change., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

People Partner London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits Reports to: Chief People Officer This is a brilliant opportunity for a hands-on People Partner who wants to be close to the business, influence real change and help our managers create great places to work. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not a People team sitting far away from the action. We're close to our restaurants, our managers and our teams, and this role is right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to influence how we support our teams, work closely with senior leaders and make a genuine impact across the business. You'll also have space to keep growing yourself, with opportunities to get involved in people projects, leadership development, coaching and wider business initiatives as we continue to evolve. We're looking for a People Partner to work alongside our Operations Managers, helping our restaurant teams thrive. You'll build trusted relationships, coach leaders, support managers through the moments that matter and help create an environment where people can do their best work. This is a hands-on role with plenty of variety and influence. One day you could be supporting a manager through a complex people matter, the next you'll be using insight to spot trends, shaping practical people plans or helping us develop future leaders. If you enjoy working closely with people, balancing commercial thinking with empathy and making a real difference across a multi-site business, we'd love to hear from you. You'll love this role if · You like being close to the business and out with managers, not hidden behind a desk. · You enjoy coaching leaders, solving problems practically and seeing the difference your work makes. · You want exposure to senior leaders, people strategy and projects that shape how our teams grow. What you'll be doing • Partner with Managers to support our restaurants and people., • Coach and develop managers to build confident, capable teams. · Lead a wide range of employee relations cases with confidence, fairness, consistency and sound judgement. • Use people insight and data to spot trends and improve the employee experience. · Bring strong attention to detail to employee relations, people processes, documentation and follow-up, making sure advice is accurate, consistent and well managed. • Support talent development, succession planning and leadership capability., • Help shape practical people initiatives that support our restaurants today and as we continue to grow., • Work closely with the wider People team to keep things simple, consistent and people focused. We're looking for someone who • Has HR Business Partner or Senior HR Advisor experience in hospitality, retail or another fast-paced customer facing multi-site business. · Has strong employee relations knowledge, including confidence managing complex cases and a solid understanding of UK employment law. · Is CIPD qualified or working towards qualification; however, practical, commercial HR experience and strong judgement are just as important. • Builds trust quickly and enjoys coaching and supporting managers., • Brings a practical, solutions-focused approach. · Has excellent attention to detail and takes pride in getting the important things right, especially when handling sensitive people matters. • Understands that every conversation matters., • Loves working with people as much as processes., • Wants to help create workplaces where everyone feels welcome and supported. Our values in this role · Welcome Everybody: You create a safe, inclusive and respectful environment where managers and teams feel listened to, supported and treated fairly. · Love Your Food: You care about the details that make Franco Manca special and help managers build teams who are proud of the food, service and experience they deliver. · Keep It Moving: You work with pace, clarity and common sense, helping managers resolve people matters quickly, fairly and practically. · Put On a Great Show: You understand that great people experiences lead to great restaurant experiences, and you help managers create teams who deliver warm, genuine hospitality every day. What you'll get · Up to £60,000 per year · Annual discretionary bonus scheme · 25 days holiday plus bank holidays · Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme · Season ticket loan · Medicash health cash plan, including dental, glasses, physiotherapy and more · 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters · Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home · 50% staff discount when dining in any Franco Manca restaurant · Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks · Annual social events, incentives and competitions · Up to £500 employee referral scheme, subject to terms and conditions · Development opportunities to support your growth and progression If this sounds like the kind of People Partner role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

Imagine being the friendly face that creates memorable first and last impressions for every guest who walks through our doors. As a Concierge – Luggage Porter, you'll play a key role in delivering a warm welcome and ensuring every arrival and departure runs smoothly. Working as part of our Concierge team, you'll provide professional assistance with luggage, escort guests to their rooms, and help ensure every guest enjoys a seamless and memorable stay. You'll also support guests with local recommendations, answer questions about the hotel and surrounding area, and work closely with colleagues across the hotel to deliver exceptional service at every opportunity. If you enjoy meeting new people, take pride in going the extra mile and thrive in a role where no two days are the same, we'd love to welcome you to our team. What You Will Do In This Splendid Role: You will be part of the concierge team supporting the front office team memorable experience as soon as they arrive, until they depart. Here’s what you will be expected to do: • Delivery and collection of guests luggage, long and short term storage of luggage assisting the doorperson., • Ensuring the cleanliness and security of the lobby area., • Ensure every guest leaving the hotel has all they need for their onward journey including assisting with taxis, providing directions and assisting with luggage., • Answer guest queries relating to the local area, travel arrangements and other facilities within and outside the hotel., • Managing the valet parking and taking care of guest’s cars when needed, • Assist with other departments where necessary. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You’re someone who takes pride in your craft and thrives on making a difference., • Honest - You’ll be part of a team that believes in doing the right thing. We believe trust is earned through integrity. When we make a commitment, we stand by it because that’s how we’d expect to be treated. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Conifer is a leading provider of hospitality and staffing solutions, partnering with some of the UK's most prestigious hotels and hospitality venues. We are currently seeking an experienced and reliable Housekeeping Office Coordinator to join the housekeeping team at a prestigious 4★ hotel in SE1, London. This is a fantastic opportunity for an organised and confident hospitality professional with relevant housekeeping experience who is looking to take on a key coordination role within a busy hotel environment. The Role As a Housekeeping Office Coordinator, you will play an important role in supporting the smooth operation of the housekeeping department during the evening shift. You will work closely with the housekeeping team and management to coordinate daily activities, maintain accurate information, and ensure the department operates efficiently. The successful candidate must be confident using both Opera and UniFocus and have a good understanding of hotel housekeeping operations. • Start Date: ASAP, • Shift: 14:30–23:00, • Location: SE1, London Key Responsibilities • Coordinate the day-to-day activities of the housekeeping department during the evening shift, • Support housekeeping supervisors and team members with operational requirements, • Monitor and update room and housekeeping information using Opera and UniFocus, • Communicate effectively with housekeeping, reception, and other hotel departments, • Assist with room status updates and ensure information is accurate and up to date, • Respond to housekeeping-related requests and queries in a professional and timely manner, • Maintain accurate records and support the smooth running of the housekeeping office, • Ensure effective communication and coordination throughout the evening operation, • Assist supervisors and management with any additional administrative and operational tasks as required Requirements • Previous experience within a housekeeping department is essential, • Previous experience in a Housekeeping Office Coordinator or similar role is preferred, • Confident and experienced using Opera and UniFocus, • Strong organisational and administrative skills, • Excellent communication and teamwork skills, • Reliable, responsible, and able to work independently, • Ability to remain calm and organised in a busy hotel environment, • Good spoken English is required, • Professional and positive attitude, • Availability to work the evening shift from 14:30 to 23:00 What We Offer • £20.45 per hour, • Evening shift: 14:30 to 23:00, • Full-time opportunity within a prestigious 4★ hotel, • Convenient SE1, London location, • Supportive and professional management team, • Opportunity to develop your career within hotel housekeeping operations, • Work within a professional and well-established hotel environment How to Apply If you are an experienced and organised housekeeping professional with strong knowledge of Opera and UniFocus, and you are looking for a new opportunity as a Housekeeping Office Coordinator, we would love to hear from you. Apply today and become part of the Conifer hospitality team. If you do not hear from us within two weeks, please consider your application unsuccessful on this occasion.

Job Ref: 13426 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 8 - 4.30PM Hours per week: 40 Posted date: 06/08/2026 Closing date: 17/09/2026 Why Join Apex Hotels ? You'll be welcomed into Apex Hotels with genuine warmth as you join us as an Assistant Head Housekeeper in London Temple Court. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Main Responsibilities: As Assistant Head Housekeeper you will assist in controlling and managing the Housekeeping department. Your responsibilities will include: • Ensuring that the team maintains the highest standards of cleanliness within guest bedroom and bathroom facilities and within public areas., • You will guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times., • Respond to audits that are completed by the company to ensure continual improvement is achieved., • Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rota's., • Ensuring the linen room is operated effectively., • Managing the department in the absence of the Head Housekeeper. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities., • You have the initiative to work alone whilst also having the ability to contribute to your team., • Previous experience of working in a Housekeeping department at a supervisory level; preferably within a 4 or 5 star operation. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you,click apply, we look forward to hearing from you. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

Host Staffing is delighted to be recruiting for a Senior Sous Chef on behalf of one of London's most prestigious hospitality venues. Set within a world-renowned cultural destination, this stunning restaurant and bar boasts panoramic views across London's skyline and offers a refined, seasonal dining experience to thousands of visitors each year. This is an exciting opportunity for a talented Senior Sous Chef to join a highly regarded culinary team focused on quality ingredients, creativity, and exceptional guest experiences. Working alongside an experienced Head Chef, you'll play a pivotal role in the day-to-day leadership of the kitchen, supporting menu development, driving standards, and mentoring a passionate brigade. The Role Support the Head Chef with the overall management of the kitchen operation Lead and inspire a team of chefs to consistently deliver high-quality food Maintain exceptional standards of food preparation, presentation, and service Assist with seasonal menu planning and new dish development Manage stock control, ordering, food costs, and waste reduction Ensure full compliance with food safety and health & safety regulations Take responsibility for kitchen operations in the Head Chef's absence Support recruitment, training, and development of junior team members About You Currently operating as a Senior Sous Chef, or a strong Sous Chef ready for progression Experience within quality restaurants, premium hospitality venues, hotels, or contract catering operations Strong leadership and team development skills Passion for seasonal produce and modern cooking techniques Excellent organisational and communication abilities Commercially minded with experience managing food costs and kitchen performance Calm, professional, and able to perform in a busy service environment The Venue Premium restaurant and bar operation in a landmark London location Seasonal, produce-led menus High-profile clientele and visitors Predominantly daytime trading Open daily for lunch and afternoon service Limited evening operation on Fridays and Saturdays Package £47,899.12 basic salary 10% performance-related bonus Hours: 47.5 hours per week Excellent benefits package Opportunity to work in one of London's most unique hospitality environments Strong work-life balance compared to traditional restaurant operations Ongoing career development and progression opportunities This role would suit a passionate chef who thrives in quality-led environments and is looking to join an operation where creativity, culture, and hospitality come together. Senior Sous Chef – Iconic Riverside Restaurant & Bar | Central London. £47,899

Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

Sous Chef wanted for this well-established 2 AA Rosette, Japanese restaurant based in Central London. You will be working closely with the Executive Chef who is from a fine dining/ Michelin background. These guys have an ethos rooted in sustainability and eliminating food waste wherever possible, they source their fish from Cornish dayboats, as well as a handful of ethical producers across Europe and Japan. • Sous Chef, • Japanese cuisine, • 2 AA Rosette, • Central London, • Up to £52,000 per annum, • 3.5 days on and 3.5 days off per week, • Fine dining, • Immediate start available for the right candidate Key Responsibilities: • Leading and supporting the kitchen team in all aspects of preparation and service., • Assisting with the creation and delivery of a refined, seasonal Japanese European fusion menu., • Assisting with management of kitchen operations including stock control, ordering, and supplier relations., • Overseeing costings, rotas, and cleaning schedules with attention to detail and efficiency., • Coaching and developing junior chefs, fostering a positive and productive team culture., • Ensuring strict adherence to food hygiene and health & safety regulations. Ideal Candidate Profile: • Background in Japanese cuisine or high-end modern European kitchens., • Experience working to 2 AA Rosette or Michelin-level standards., • Excellent leadership, communication, and organisational skills., • Strong understanding of seasonal, sustainable sourcing and modern cooking techniques., • Calm, composed, and quality-driven, with a real passion for culinary innovation. This is an exceptional opportunity for an ambitious chef to make a real impact in a progressive, award-winning restaurant. If you’re passionate about modern Japanese cuisine and ready to take the next step in your career, we’d love to hear from you.

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Job Summary We are seeking a friendly, energetic, and customer-focused Sales Assistant to join our afro cosmetics and hair store. In this role, you will provide excellent customer service, assist customers in finding the right hair and beauty products, maintain an organised and welcoming store, and support the day-to-day running of the shop. The ideal candidate will have a genuine interest in afro hair and beauty products, enjoy working with people, and be confident in a busy retail environment. 37.5hrs Responsibilities • Welcome customers warmly and provide knowledgeable, helpful advice on hair, beauty, and cosmetic products., • Assist customers in selecting suitable wigs, extensions, braiding hair, haircare products, cosmetics, and accessories., • Process sales and payments accurately using the till/card machine., • Maintain a clean, tidy, and attractive shop floor and ensure products are well presented., • Replenish shelves and displays and assist with receiving, organising, and storing new stock., • Monitor stock levels and report low-stock or popular items to management., • Answer customer enquiries in person and over the phone in a friendly and professional manner., • Build positive relationships with customers and encourage repeat business., • Follow store procedures relating to cash handling, customer service, stock control, and security., • Support the wider team with general shop duties and other tasks when required. Skills & Experience • Previous retail, sales, or customer service experience is desirable., • Knowledge or experience of afro hair, wigs, extensions, braiding hair, cosmetics, or beauty products is highly desirable., • Excellent communication and interpersonal skills., • Friendly, approachable, and confident when speaking with customers., • Good product knowledge and the ability to learn about new products quickly., • Strong attention to detail and good organisational skills., • Reliable, punctual, and able to work effectively as part of a small team., • Comfortable working in a busy retail environment and able to multitask., • Basic computer and till skills., • Multilingual or bilingual abilities are an advantage when serving a diverse customer base. Join our team and become an important part of a friendly, customer-focused store where you can use your passion for afro hair and beauty to help customers find products they love while supporting the growth of our business.

Job Overview PGM Fishmongers Limited is looking for an experienced and reliable Fishmonger to join our team in Wembley. The successful candidate will be responsible for preparing fresh fish for retail sale, maintaining high standards of food hygiene and product quality, and providing a professional service to customers. Main Duties and Responsibilities • Prepare fresh fish for retail sale, including cleaning, scaling, gutting, washing, boning and filleting. • Cut, trim and portion fish according to customer requirements and business specifications., • Prepare different varieties of fish using appropriate knives, tools and equipment., • Check fish for freshness, quality and suitability for sale., • Arrange and maintain fresh fish displays in a clean and presentable condition., • Rotate stock appropriately and assist with monitoring freshness and stock levels., • Serve customers and prepare fish according to individual customer requirements., • Handle, store and refrigerate fish correctly in accordance with food safety requirements., • Clean and sanitise knives, equipment, preparation areas and work surfaces., • Maintain high standards of personal hygiene and workplace cleanliness., • Follow the company's food safety, health and safety and hygiene procedures., • Assist with receiving and checking deliveries of fresh fish and related products., • Carry out other reasonable duties directly associated with the Fishmonger role. Candidate Requirements • Previous practical experience in fishmongering or professional fish preparation., • Competent in cleaning, cutting, boning and filleting different types of fish., • Good knowledge of safe knife handling and food preparation practices., • Understanding of food hygiene and safe storage requirements., • Ability to assess the freshness and quality of fish., • Good communication and customer service skills., • Reliable, punctual and able to work effectively as part of a team.

Job Ref: 13423 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 05/08/2026 Closing date: 16/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

PGM Fishmongers Limited Unit 4 Plaza Parade, Ealing Road, Wembley, HA0 4YA Job Title: Fishmonger Salary: £31,300 per year Hours: 37.5 hours per week Job Type: Full-time, Permanent Location: Wembley, London Job Overview PGM Fishmongers Limited is looking for an experienced and reliable Fishmonger to join our team in Wembley. The successful candidate will be responsible for preparing fresh fish for retail sale, maintaining high standards of food hygiene and product quality, and providing a professional service to customers. Main Duties and Responsibilities - Prepare fresh fish for retail sale, including cleaning, scaling, gutting, washing, boning and filleting. - Cut, trim and portion fish according to customer requirements and business specifications. - Prepare different varieties of fish using appropriate knives, tools and equipment. - Check fish for freshness, quality and suitability for sale. - Arrange and maintain fresh fish displays in a clean and presentable condition. - Rotate stock appropriately and assist with monitoring freshness and stock levels. - Serve customers and prepare fish according to individual customer requirements. - Handle, store and refrigerate fish correctly in accordance with food safety requirements. - Clean and sanitise knives, equipment, preparation areas and work surfaces. - Maintain high standards of personal hygiene and workplace cleanliness. - Follow the company's food safety, health and safety and hygiene procedures. - Assist with receiving and checking deliveries of fresh fish and related products. - Carry out other reasonable duties directly associated with the Fishmonger role. Candidate Requirements - Previous practical experience in fishmongering or professional fish preparation. - Competent in cleaning, cutting, boning and filleting different types of fish. - Good knowledge of safe knife handling and food preparation practices. - Understanding of food hygiene and safe storage requirements. - Ability to assess the freshness and quality of fish. - Good communication and customer service skills. - Reliable, punctual and able to work effectively as part of a team. - Able to work safely in a busy fresh-food retail environment.

Katonix Global is a rapidly growing defence and technology company working on sensitive projects across the UK and internationally. We are looking for a highly discreet, capable and exceptionally organised Executive Assistant / PA to the CEO to provide direct support to the founder and senior leadership. This is a role for someone who understands that confidentiality is non-negotiable. You will have exposure to commercially sensitive information, strategic discussions, clients, investors and potentially sensitive defence-related matters. Absolute discretion, integrity and the ability to keep information strictly confidential are essential. Key responsibilities include: • Managing the CEO's diary, meetings and travel, • Coordinating meetings with senior executives, government and international contacts, • Preparing documents, notes, briefings and correspondence, • Managing confidential information and communications, • Following up on actions and ensuring priorities are delivered, • Helping the CEO stay organised across multiple fast-moving projects, • Acting as a trusted gatekeeper and professional representative of the CEO We are looking for someone who is: • Exceptionally discreet and trustworthy, • Highly organised and detail-oriented, • Calm under pressure and comfortable in a fast-paced environment, • Professional and confident communicating with senior people, • Proactive rather than someone who needs constant direction, • Comfortable handling highly confidential information, • Able to exercise excellent judgement about what should and should not be shared Previous PA/EA experience is preferred, particularly supporting a founder, CEO, senior executive, government official, professional services or high-growth technology company. This is not simply an administrative role. The successful candidate will become a trusted member of the CEO's immediate team and will be expected to operate with a very high level of discretion and professionalism.

The Shift Engineering is accountable to assist the Director of Engineering with maintaining all hotel and employee facilities and responsible for the physical integrity of all facilities and fully participates in all safety and security programmes. Some of the key processes include but are not limited to: Responsible for: · Installing, maintaining, repairing and operating Hotel machinery, equipment and related systems. · Fabricating, maintaining, installing or repairing plumbing and sanitary facilities. · Painting surfaces, trimmings and fixtures of the building and other structures. · Completing preventive maintenance and repair schedules for the building, machinery, equipment and other facilities. · Participates in the execution of new projects including planning and costing. · Prepares work schedules. · Participates/contributes in the Engineering budget and business plan preparation. · Prepares and participates in the departmental training plan. · Conducts routine inspections of the entire building including all plant areas. · Involvement in Fire, Health& Safety procedures and activities.

Sales Executive – Hospitality Supplies We are seeking a proactive and commercially driven Sales Executive to join our growing hospitality supply business. The successful candidate will be responsible for identifying and developing new business opportunities, establishing relationships with prospective clients, and driving sales growth across the hospitality sector. The ideal candidate will be confident, professional, and highly motivated, with excellent communication and relationship-building skills. A strong sales mindset, the ability to work independently, and a genuine desire to develop new client accounts are essential. Previous B2B sales experience, particularly within hospitality, catering, or a related industry, would be advantageous. A full UK driving licence and willingness to travel to meet clients would be desirable.

Job Purpose To provide a high-quality caretaking, cleaning and grounds-maintenance service for residents living on the estate. The postholder will help ensure that communal areas, estate grounds, facilities and equipment are clean, safe, secure and well maintained. The role also involves identifying and reporting repairs, supporting contractors working on the estate and maintaining positive working relationships with residents and colleagues. The duties listed below are not exhaustive. The postholder may be required to undertake other reasonable duties that support the effective and safe operation of the estate. Main Responsibilities Estate Cleaning and General Care • Ensure estate cleaning frequencies and standards are maintained as directed by the TMO / Estate Manager., • Clean and wash communal areas, including staircases, entrances and other shared spaces., • Clean communal windowsills, glass doors and other accessible communal surfaces., • Remove graffiti where appropriate and report more serious incidents to the Manager., • Carry out litter picking across estate grounds, grassed areas and shrub beds., • Sweep estate areas, pathways and other communal external spaces., • Grit pathways and other areas during icy or hazardous weather conditions., • Ensure estate roads, paths and communal areas are kept clean and free from avoidable hazards., • Undertake general internal upkeep of residential blocks. Grounds Maintenance • Maintain estate grounds to a good standard., • Cut grass and maintain lawned areas., • Tend to shrubs, hedges, flowerbeds and planted areas., • Clear leaves and other garden waste., • Keep external communal spaces tidy, safe and presentable. Repairs, Maintenance and Reporting • Identify and, where possible, address minor incidents of disrepair or breakdown., • Report repairs, damage and maintenance issues promptly to the Manager., • Take appropriate action in emergencies involving repairs or damage., • Maintain communal lighting where appropriate, including changing bulbs., • Report abandoned vehicles and illegal parking to the Manager., • Report any contractors or council operatives observed working on the estate where appropriate., • Keep appropriate records of significant incidents, including fire, burglary, flooding or other emergencies, using agreed systems such as the staff WhatsApp group. Security and Access • Lock and unlock gates and other designated estate access points., • Provide access to authorised contractors when required., • Hold and safeguard keys for communal cupboards, gates and other estate facilities., • Ensure keys are used responsibly and securely at all times. Contractor and Estate Support • Assist authorised external contractors while they are working on site when required., • Help ensure contractors are able to access relevant parts of the estate., • Report concerns relating to contractor activity to the Manager., • Remove lumber and bulky items to the designated estate lumber storage area where appropriate. Tools, Equipment and Stores • Take responsibility for estate stores, tools, plant and equipment used as part of the role., • Use equipment safely and appropriately., • Report damaged or defective equipment., • Keep storage and lock-up areas neat, tidy and free from hazardous materials. Resident and Team Working • Establish and maintain respectful and professional working relationships with residents., • Work cooperatively with colleagues as part of the estate management team., • Work independently when required., • Provide reasonable cover for colleagues when required and agreed with management., • Communicate concerns, incidents and relevant estate matters promptly to the Manager. Health, Safety and Compliance The postholder must: • Follow HLEMB’s health and safety procedures and safe working practices., • Comply with relevant COSHH requirements when handling cleaning products or other controlled substances., • Use personal protective equipment where required., • Report hazards, accidents, incidents and near misses., • Help maintain safe working and storage areas., • Follow HLEMB’s Equal Opportunities and Diversity Policy in carrying out all duties and responsibilities., • Undertake appropriate training required for the role. Person Specification Essential Criteria Applicants must demonstrate: • Ability to successfully complete an Enhanced DBS check where required before taking up the post., • Commitment to HLEMB’s Equal Opportunities and Diversity policies., • Basic numeracy and literacy skills in English., • Good verbal communication skills., • Good timekeeping, reliability and punctuality., • Physical fitness appropriate to a role involving manual work and some heavy lifting., • Previous caretaking, estate services, cleaning, grounds-maintenance or similar practical experience., • Ability to identify and report repairs and matters of disrepair., • Ability to look after estate tools, equipment and keys responsibly., • Ability and willingness to work outdoors in a range of weather conditions., • Ability to work both independently and as part of a team., • Flexibility to provide reasonable cover when required., • Willingness to undertake relevant training and develop new skills., • A professional, responsible and honest approach., • Ability to understand basic technical or operational information., • Ability to use a mobile phone for work-related communication and reporting. Desirable Criteria It would be advantageous for applicants to have: • Knowledge of health and safety requirements relevant to caretaking, cleaning or grounds maintenance., • Previous experience of working with COSHH-controlled substances., • Experience of cooperative housing, social housing, resident management or a similar community-based environment., • General IT skills., • Ability to provide brief written reports outlining issues identified and action taken. Additional Requirements This job description provides an overview of the main duties associated with the post. It is not intended to be an exhaustive list. The postholder may be required to undertake other reasonable tasks that fall within the scope of the role and are necessary for the smooth, safe and effective operation of the estate.

Construction Experienced Handyman Wanted We are looking for an experienced handyman with a strong construction background to carry out a range of building, repair, maintenance and general handyman work. Requirements: • Proven experience in construction and general building work, • Skilled in repairs, maintenance and finishing work, • Reliable, punctual and hardworking, • Good attention to detail, • Able to work independently and as part of a team, • Own tools and transport preferred Work includes: general repairs, building work, decorating, carpentry, maintenance and other construction-related tasks. Location: Near Chelsea & Westminster hospital Rate: 18 Start: immediately

Job Opportunity at CraftBurger – Join Our New London Flagship TeamCraftBurger is expanding, and we are thrilled to announce the opening of our new London branch – one of our most exciting and ambitious projects yet. As a fast-growing, established brand in the UK and abroad, we take pride in delivering top-quality smashburgers while creating an energetic and professional environment for both our customers and team.We are currently seeking hard-working, dedicated employees to join our front of house role. This role will include preparing desserts, cleaning the front end and other related duties, employees who can work efficiently, and maintain high standards of service. Full training will be provided before opening to ensure every team member is prepared and confident in their role.Requirements:Male and Female applicants welcome (18 years and above).Previous hospitality or food service experience preferred. If you don’t have experience that won’t be a problem since we provide training.Strong teamwork, communication, and customer service skills.Positive attitude and commitment to excellence.At CraftBurger, this is more than just a job – it’s an opportunity to be part of something fresh and ambitious. With your hard work and our support, we aim to make this branch stronger, busier, and better than ever before. Together, we’ll create a space where the team can grow with the business and take pride in being part of a brand that’s expanding rapidly.If you’re ready to take on the challenge and be part of our flagship London team, we’d love to hear from you. Part-Time available.

Freelance Property Video Presenter – £100 per filming day RBC Property Group is looking for a confident and presentable freelance presenter to appear in short-form property videos for our social media channels. No previous presenting experience is required. We're looking for someone who is comfortable on camera, communicates clearly and can deliver short scripts naturally. The role will involve: • Presenting short property-related videos, • Following scripts and direction during filming, • Creating content for Instagram, TikTok, YouTube and LinkedIn Pay: £100 per filming day Location: London Type: Freelance / ad hoc filming days There may also be opportunities to earn additional performance-based commission and take part in future filming projects. If you're interested, please apply with a recent photo and a short introduction about yourself.

Assistant Restaurant Manager – CÉ LA VI London Salary: £48,000 per annum | 45-hour contract | Full-time | On-site CÉ LA VI London is looking for an experienced Assistant Restaurant Manager to join our leadership team.Located in Paddington Square, CÉ LA VI brings together elevated Modern Asian dining, world-class views, high-energy hospitality, and lifestyle-led entertainment. We are looking for a confident floor leader who can support the Restaurant Manager and senior management team in delivering a polished, consistent, and memorable guest experience.The successful candidate will be hands-on, service-focused, commercially aware, and comfortable leading a busy front-of-house team in a premium restaurant environment. Key Responsibilities • Support the day-to-day running of the restaurant floor., • Lead, coach, and motivate the front-of-house team during service., • Maintain high standards of service, presentation, cleanliness, and guest care., • Ensure smooth communication between restaurant, bar, kitchen, reception, and management., • Handle guest feedback professionally and resolve issues with confidence., • Support opening and closing procedures, briefings, table management, and shift organisation., • Assist with training, onboarding, and team development., • Drive standards, upselling, guest satisfaction, and overall service consistency., • Ensure compliance with health, safety, hygiene, and company procedures. The Ideal Candidate • Previous experience as an Assistant Restaurant Manager, Supervisor, Floor Manager, or similar role., • Background in premium restaurants, luxury hospitality, high-volume venues, or lifestyle-led concepts., • Strong leadership skills with the ability to remain calm under pressure., • Excellent communication and guest relations skills., • Strong understanding of restaurant operations, service standards, reservations, and team management., • Confident, well-presented, organised, and proactive., • Flexible to work evenings, weekends, and key business periods., • Right to work in the UK. This is an exciting opportunity for someone who wants to grow within a dynamic international hospitality brand and be part of one of London’s most distinctive restaurant destinations. Apply now to join CÉ LA VI London.

TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. TENGFEI INTERNATIONAL LTD – Oxford Salary: £33,000 per annum Hours: 37.5 hours per week Full-time TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. Key Responsibilities · Maintain accounting records and prepare journals and reconciliations. · Assist with management accounts, year-end accounts, VAT and payroll records. · Review financial information and investigate accounting discrepancies. · Support overseas clients with UK accounting and financial compliance requirements. · Communicate with clients to obtain records and resolve accounting queries. · Work closely with the Financial Director and other internal professional teams. Candidate Requirements · Degree, professional training or relevant experience in accounting, finance or a related field. · Previous accounting, banking, fund accounting or financial services experience would be advantageous. · Good knowledge of bookkeeping, financial reporting and accounting procedures. · Strong numerical, analytical and organisational skills. · Good written and verbal communication skills in English. · Mandarin language skills would be advantageous due to the company’s growing portfolio of Chinese-speaking corporate clients. · Experience working with international or cross-border clients would be advantageous. Work location: Oxford, United Kingdom

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

ACCOUNTS ASSISTANT - If you have Sage 50 Cloud experience, a strong background in accounting, and the ability to manage multiple tasks efficiently, we would love to hear from you. Our client, a leading specialist in Mechanical and Electrical (M&E) projects, is seeking a skilled Accounts Assistant to join their finance team. Due to continued growth, they are looking to appoint an experienced Accounts Assistant to join their friendly finance team. This role will have a strong focus on Sales Ledger, while also supporting the wider finance function including Purchase Ledger, payroll administration and month-end processes. Accounts Assistant Key Responsibilities: • Accounts Processing: Handle all aspects of day-to-day accounting, including purchase and sales ledger, bank reconciliations, and cash flow management., • Sage 50 Cloud Expertise: Utilise Sage 50 Cloud to manage and record transactions, run reports, and maintain accurate financial records., • Invoicing and Payments: Process sales and purchase invoices, track payments, and ensure accuracy in supplier and customer accounts., • VAT Returns: Prepare and submit VAT returns in compliance with HMRC requirements., • Financial Reporting: Assist in the preparation of monthly, quarterly, and year-end financial statements and reports., • Bank Reconciliation: Reconcile bank accounts regularly and ensure accurate financial reporting., • Payroll Support: Provide support in payroll and related processes as required., • Project Support: Work closely with the project management team to track costs, ensure accurate project invoicing, and maintain up-to-date financial records for ongoing M&E projects., • Ad Hoc Financial Tasks: Assist with various other accounting and administrative duties as needed, including filing, reporting, and responding to accounts-related queries. Accounts Assistant Skills and Qualifications: • Proven experience as an Accounts Assistant, ideally with 2-3 years in a similar role., • Strong experience using Sage 50 Cloud for financial transactions, reporting, and reconciliation., • AAT, ACCA, or equivalent accounting qualification (or working towards)., • Experience with M&E project-based accounting would be a plus., • Excellent multi-tasking skills and ability to manage multiple priorities in a busy environment., • High attention to detail with a methodical approach to work and problem-solving., • Strong proficiency in Microsoft Excel and other Office applications., • Excellent communication skills for liaising with both internal teams and external clients/suppliers., • Ability to maintain confidentiality and work independently., • A proactive and positive attitude towards tasks and challenges. Accounts Assistant Key Personal Attributes: • Organised: Strong organisational skills with the ability to manage competing deadlines., • Proactive: You will take the initiative to improve processes and contribute to the smooth operation of the finance team., • Reliable and Trustworthy: You’ll handle sensitive financial data with care and professionalism., • Team-Oriented: While you can work independently, you’re also a collaborative team player., • Detail-Oriented: You have a sharp eye for detail and an understanding of the importance of accuracy in all aspects of accounting. What We Offer to the successful Accounts Assistant candidate: • A competitive salary based on experience., • A friendly and supportive working environment within a rapidly growing company., • Opportunities for career progression and professional development., • The chance to work on exciting M&E projects and contribute to the company’s continued success., • Access to further training and professional qualification support., • Company pension scheme. If you're a methodical, experienced Accounts Assistant looking to contribute to a thriving, fast-paced M&E business, then please apply today.

Are you a Practice Accountant looking to grow your career within a supportive and expanding firm? Our client is a well-established and growing organisation within the Accounting and Taxation industry, looking to recruit a Practice Accountant to join their team. This is a fantastic opportunity for someone with strong technical skills and a keen eye for detail to develop within a supportive and progressive environment. The Role You will be responsible for maintaining accurate financial records and supporting a range of accounting activities, ensuring compliance with relevant regulations. Duties will include: • Recording day-to-day financial transactions and completing the posting process, • Reconciling bank accounts, sales taxes, and payroll taxes monthly, • Supporting monthly, quarterly, and annual financial closings, • Preparing small company accounts in line with FRS 102, • Completing VAT returns using Xero and similar systems, • Managing payroll processes using BrightPay and Payroll Manager., • Handling general administrative duties, including emails and phone enquiries Requirements Essential • Minimum of 2 years’ experience in accounting or a related field, • Strong working knowledge of Xero and QuickBooks, • Excellent written and verbal communication skills, • High level of accuracy and attention to detail Desirable • Experience using BrightPay AND Payroll Manager, • Familiarity with FRS 102 small company accounts preparation, • Relevant higher education qualification What’s in It For You • 20 days of annual leave, plus bank holidays, • NEST pension scheme, • Potential end-of-year bonus based on company performance, • Clear opportunities for progression within a growing organisation.

We are looking for a creative, motivated and organised Social Media Manager to develop and manage our company's social media presence. The successful candidate will be responsible for creating engaging content, growing our online audience and helping promote our property-related services and brand across relevant digital platforms.

Residential Support Worker – Children’s Home (Redbridge) Full-Time & Part-Time | Day & Night Shifts Available About Us Headway Care is a Children’s Home dedicated to supporting some of the most vulnerable children in our society. It is nurturing and forward-thinking organisation. Our Children’s Home in Redbridge provides a safe, stable, and loving environment where every child can grow, heal, and thrive. The Role We’re looking for compassionate, resilient, and motivated individuals to join our team as Residential Support Workers. You’ll play a vital role in supporting children and young people with a range of needs including emotional and behavioural needs, learning needs, autism, and trauma-related experiences such as PTSD. We take a therapeutic approach in the care we provide each child. Working as part of a young, dynamic, and dedicated team, you’ll help create a home where love, respect, and personal growth are at the heart of everything we do. What We’re Looking For • Experience working in a children’s residential setting or with vulnerable children and young people, • A genuine passion for making a positive difference in young lives, • Reliability, empathy, and a team-focused attitude, • A desire to grow and build a career within children’s social care. Shift Patterns available Day Shift: 8:00am – 8:00pm Night Shift: 8:00pm – 23:00pm Sleep in shifts: 23:00pm - 08:00am Waking night shifts: 23:00pm - 08:00am Please ensure you can commit to an available required shift pattern before applying. Why Join Headway Care? At Headway Care, you’ll be part of a supportive environment that values professional development and emotional well-being just as much as the quality of care we deliver. We believe in empowering our staff to grow alongside the children we support. If you’re someone who leads with empathy, values teamwork, and is ready to make a lasting difference, we’d love to hear from you. Apply today and be part of something truly meaningful.

We’re currently looking for a professional hairdresser with strong experience in colour, balayage, and related services to take on a professional role at our hair salon, located just a short walk from Canary Wharf Jubilee Station.Part-time positions are available.

Role Overview Cultural Tours Ltd is seeking a motivated and commercially focused Sales Executive to support the Company's sales and business development activities. The successful candidate will be responsible for identifying prospective customers, promoting the Company's travel products and services, responding to sales enquiries and converting business opportunities into confirmed bookings. The role will also involve maintaining relationships with existing customers and developing new business partnerships. Duties: · Identify and develop new customers and sales opportunities for the Company's travel products and services. · Respond to customer enquiries, understand their travel requirements and recommend suitable products and services. · Promote the Company's cultural tours, educational tours and other travel services to prospective individual and corporate customers. · Prepare quotations and proposals and follow up with prospective customers to convert enquiries into confirmed bookings. · Build and maintain relationships with existing customers, corporate clients and business partners. · Identify new customer groups, sales channels and potential business partners to support the Company's continued growth. · Monitor customer demand, competitor activities and market trends and provide relevant feedback to management. · Maintain accurate records of customer enquiries, sales activities and booking progress. · Work closely with management and the operations team to ensure customer requirements are properly communicated and delivered. Who are we looking for: · Educated to degree level or equivalent, preferably in Business, Marketing, Tourism, Hospitality or a related field. · Previous experience in sales, business development or customer relationship management would be desirable. · Strong communication, negotiation and interpersonal skills. · Good commercial awareness and customer service skills. · Good communication skills in both English and Mandarin Chinese, with the ability to communicate effectively with UK and Chinese customers and business partners. · Familiarity with the Chinese market and customer needs would be highly desirable. · Self-motivated, target-driven and well organised. Able to work effectively both independently and as part of a team.

TERRA-COTTA WARRIORS PHILPOT LANE LIMITED, trading as Murger Han City, is seeking an organised and proactive Business Support Officer to provide administrative and operational support to the restaurant. The successful candidate will assist the management team with business administration, supplier coordination, purchasing and stock records, staff administration and other day-to-day operational matters. The role is focused on ensuring that the restaurant's business and administrative functions operate efficiently. Duties: · Provide administrative and operational support to the restaurant management team. · Maintain business records, invoices, purchase records, supplier information and other internal documentation. · Liaise with food, beverage and other suppliers regarding orders, deliveries, invoices and service arrangements. · Assist with purchasing administration, stock records and monitoring supply requirements. · Maintain staff records, rotas, attendance records and other employment-related administrative documents. · Prepare reports and spreadsheets relating to sales, costs, stock and other operational information. · Support the administration of restaurant bookings, takeaway and delivery platforms where required. · Assist management with internal procedures and the coordination of day-to-day restaurant operations. · Respond to enquiries from suppliers, service providers and other external parties and follow up on outstanding matters. Who are we looking for: · Educated to degree level or equivalent, preferably in Business, Management, Hospitality or a related field. · Previous experience in business administration, operational support or the hospitality sector would be desirable. · Strong organisational and administrative skills with good attention to detail. · Good communication and interpersonal skills. · Good IT skills, including Microsoft Word and Excel. · Able to manage multiple administrative and operational tasks effectively. · Self-motivated, reliable and able to work effectively in a fast-paced restaurant environment.

The Social Media Manager will be responsible for developing and managing AP3 Group's digital presence to support business growth within the UK solar installation sector. The role involves creating and executing social media strategies across major platforms, producing engaging content that promotes the company's residential and commercial solar services, managing paid and organic campaigns, and strengthening brand awareness. Responsibilities include planning content calendars, creating written and visual content, monitoring audience engagement, responding to enquiries, analysing campaign performance, identifying market trends and competitor activity, and preparing performance reports for senior management. The role will work closely with sales, project and management teams to promote completed installations, customer success stories and new services. Applicants should hold a degree in Marketing, Communications, Digital Media, Business or a related field, or have previous relevant work experience in social media management, digital marketing or content creation. Strong communication, creativity, organisational and analytical skills are essential.

MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026 The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. The Role We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day operation of our intimate cocktail bar in Bank. This is not a back-office management position. It is a highly hands-on role, with the majority of each service spent on the floor: welcoming guests, managing the customer experience, driving sales and supporting smooth service. You will work alongside one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the operation. Cocktails account for approximately 90% of our sales, making a strong cocktail background essential. You should have excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards during both public service and private events. The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the business. We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and performance-related bonuses. Key Responsibilities • Lead the bar during public service and private-hire events., • Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience., • Proactively drive sales through recommendations, upselling and strong product knowledge., • Prepare and serve cocktails to a consistently high standard when required., • Supervise, motivate and work closely with one additional team member., • Take responsibility for opening and closing the venue., • Maintain excellent standards of cleanliness, organisation and presentation., • Monitor stock levels, minimise waste and support stock ordering and control., • Ensure all cash-handling, till and end-of-day procedures are completed accurately., • Manage customer queries and resolve any service issues professionally., • Support the delivery of private events, including preparing the venue and coordinating service., • Ensure licensing, health and safety, food hygiene and responsible service requirements are followed., • Provide feedback and ideas to improve sales, service and the overall customer experience., • Act as a trusted and responsible keyholder for the business. Trading Pattern • Tuesday to Thursday: Open to the public., • Friday and Saturday: Predominantly private-hire events. Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements. About YouYou will ideally have: • Strong experience in a quality, premium hospitality venue or similar environment., • Grasp of cocktail knowledge and practical bartending ability., • A genuine interest in customer service and building relationships with guests., • A confident, engaging and sales-focused approach on the floor., • The maturity and reliability to operate with limited supervision., • Strong organisational skills and close attention to detail., • The ability to remain calm, professional and decisive during busy services., • A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product. What We Offer • A high level of autonomy and the opportunity to make the role your own., • A key position within a small, growing hospitality business., • Direct involvement in shaping the customer experience and commercial performance of the venue., • Strong potential for promotion as we secure and open additional locations., • Opportunities for increased responsibility across future venues., • A negotiable performance-related bonus structure., • Competitive salary, dependent on experience. What Success Looks Like Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service, maintaining excellent cocktail standards and consistently finding opportunities to increase sales. You will be someone the business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

Business Administration Apprentice (Construction Sector) Job Overview Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a professional construction company based in London. This paid apprenticeship is ideal for motivated individuals looking to gain practical office experience while developing valuable business and administrative skills within the construction industry. You will work alongside experienced professionals and support the day-to-day administrative operations of a busy construction business. The role will give you exposure to project coordination, document management, supplier communication, customer service and general business support. This is an excellent opportunity for someone who is organised, reliable and eager to build a long-term career while gaining a recognised qualification and hands-on industry experience. Duties • Support the day-to-day administrative operations of the business., • Assist construction and project teams with general administration and coordination., • Manage emails, calendars, meetings and appointments using Microsoft Outlook., • Prepare professional documents, reports, spreadsheets and presentations using Microsoft Office., • Maintain accurate project records, customer information and internal databases., • Assist with processing purchase orders, invoices and supplier documentation., • Support project administration by tracking deadlines, documentation and outstanding actions., • Communicate professionally with customers, contractors, suppliers and internal teams., • Organise and maintain digital and physical filing systems., • Assist with preparing construction-related documents and project packs., • Support the coordination of meetings, site visits and internal training., • Help maintain records relating to projects, contractors and suppliers., • Provide general administrative support to managers and project teams., • Maintain confidentiality and handle company information professionally., • Complete apprenticeship coursework and attend any required training sessions. Experience • A-Levels or equivalent qualifications are preferred but not essential., • Candidates who have completed A-Levels should include their results and UCAS points on their CV., • No previous construction or office experience is required, as training will be provided., • A genuine interest in business administration and the construction industry., • Good computer skills with knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • Strong written and verbal communication skills., • Good organisational skills and attention to detail., • Ability to manage multiple tasks and prioritise workload effectively., • A professional, reliable and positive attitude., • Willingness to learn and develop new skills., • Ability to work independently as well as part of a team. This paid apprenticeship offers a starting salary of £27,000 per annum, structured training, ongoing mentoring, career-development opportunities and the chance to gain valuable experience within the construction sector. If you're looking to start a professional career in business administration while gaining experience within a fast-paced construction environment, we'd love to hear from you.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for an experienced, passionate and commercially minded Concession Manager to lead our Selfridges team. This is an exciting opportunity to take ownership of one of our flagship locations, delivering exceptional customer experiences while driving sales, developing your team and maintaining the highest operational standards. Key Responsibilities • Lead the day-to-day operations of the Selfridges concession, ensuring an exceptional customer experience at all times., • Recruit, train, coach and develop a high-performing team, creating a positive and engaging working environment., • Lead by example, inspiring the team to achieve sales targets, maximise opportunities and consistently deliver outstanding service., • Monitor sales performance, KPIs and labour costs, implementing action plans to drive commercial success., • Ensure the concession is impeccably presented, maintaining excellent visual merchandising standards in line with both Chococo and Selfridges expectations., • Manage stock levels, ordering, deliveries, stock counts and inventory accuracy to minimise waste and maximise availability., • Ensure all company policies, food safety regulations and Selfridges operational procedures are consistently followed., • Handle customer feedback and resolve any issues professionally, maintaining the highest standards of customer satisfaction., • Prepare staff rotas, manage scheduling and support payroll administration where required., • Build strong working relationships with the Selfridges management team and represent the Chococo brand with professionalism., • Identify opportunities to improve sales, customer engagement and operational efficiency. Requirements • Previous management experience in premium retail, luxury retail, hospitality or food retail., • A proven track record of leading teams and achieving commercial targets., • Strong leadership, coaching and people management skills., • Excellent communication and interpersonal skills with a customer-first mindset., • Passion for premium food, gifting and delivering memorable customer experiences., • Strong organisational skills with the ability to prioritise and perform in a fast-paced retail environment., • Confident using POS systems and retail reporting to monitor business performance., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Performance-related bonus opportunities., • Generous staff discount on Chococo products., • The opportunity to lead our exciting concession within one of the UK's most prestigious department stores., • Comprehensive training, ongoing development and the opportunity to grow within an expanding business., • A supportive, passionate and collaborative team environment. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

1. Sales Strategy & Business Development Develop and implement sales strategies to achieve student enrollment and revenue targets.Identify new business opportunities, market segments, and growth avenues for .Drive admissions for management, executive education, doctorate, and certification programs.Establish partnerships with corporates, educational consultants, training providers, and industry associations. 1. Team Leadership & Management Lead, mentor, and manage the sales and counseling team.Set individual and team sales targets and monitor performance regularly.Conduct training sessions to improve product knowledge, sales techniques, and customer engagement skills.Ensure high levels of motivation, productivity, and professional development within the team. 1. Student Acquisition & Admissions Oversee the complete student enrollment cycle from inquiry generation to admission closure.Ensure prompt follow-up of leads through calls, emails, WhatsApp, and virtual meetings.Guide prospective students regarding suitable programs, career benefits, and learning outcomes.Maintain high conversion rates while ensuring ethical admission practices. 1. Revenue & Performance Management Achieve monthly, quarterly, and annual revenue goals.Monitor sales pipelines, conversion ratios, and admission trends.Prepare sales forecasts and business performance reports for senior management.Develop strategies to maximize enrollment and minimize lead leakage. 1. Customer Relationship Management Build and maintain strong relationships with prospective students, alumni, and corporate clients.Address escalated student concerns related to admissions, fees, and program information.Ensure a positive customer experience throughout the admission process. 1. Marketing & Lead Generation Support Collaborate with the marketing team to develop lead-generation campaigns.Analyze market trends, competitor offerings, and student preferences.Participate in webinars, seminars, education fairs, and promotional activities.Recommend improvements to marketing initiatives based on sales feedback and market insights. 1. Process & Compliance Management Ensure adherence to institutional policies, admission guidelines, and quality standards.Maintain accurate records of admissions, revenue, and sales activities in CRM systems.Monitor documentation, fee collection processes, and student onboarding procedures.Implement best practices to improve operational efficiency and admission processes. 1. Reporting & Strategic Planning Prepare and present periodic sales reports, business reviews, and growth plans.Track key performance indicators (KPIs) and recommend corrective actions when required.Support management in strategic planning, budgeting, and business expansion initiatives.Key Performance Indicators (KPIs)Student Enrollment NumbersRevenue AchievementLead-to-Admission Conversion RateTeam Productivity & PerformanceCorporate Tie-ups & PartnershipsStudent Satisfaction & Retention

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 25/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Business Development Manager, you will: • Lead the development and execution of business growth strategies within the food and hospitality sector, • Identify, secure, and manage new commercial opportunities, partnerships, and clients, • Build and oversee long-term relationships with key stakeholders, suppliers, and business partners, • Lead negotiations with suppliers and partners to achieve cost efficiency and maximise commercial value, • Analyse financial, sales, and operational data to drive strategic decision-making and performance improvements, • Oversee and optimise operational processes related to purchasing and service delivery, • Prepare and present strategic reports, insights, and recommendations to senior management, • Play a key role in the expansion, profitability, and long-term growth of Olive Base Ltd Requirements • Bachelor’s degree (or equivalent) in Business, Management, Marketing, or a related field, • Previous experience in business development, sales, or commercial roles, • Ability to identify new business opportunities and support company growth, • Experience in building and maintaining professional relationships with clients and partners, • Good communication and negotiation skills, • Ability to understand sales and performance data to support decision-making, • Organised, proactive, and able to work in a fast-paced environment, • Proficiency in Microsoft Office and general business systems 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

You’ll create and appear in short-form TikTok videos that explain accounting concepts, share practical tips, break down financial topics, and make the subject approachable and interesting for a general audience. The ideal candidate is comfortable being on camera, speaks clearly, and can present accounting information in a fun, relatable way. Key Responsibilities • Appear on camera and host TikTok videos about accounting, bookkeeping, taxes, personal finance basics, business finance, and related topics, • Script, film, and (optionally) edit short-form videos optimized for TikTok, • Simplify complex accounting ideas into clear, engaging explanations, • Stay consistent with posting schedule and engage with comments/followers, • Collaborate on content ideas and adapt based on performance and audience feedback, • Maintain a professional yet approachable on-camera presence

Supervisor – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: from £16 per hour (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for an experienced and service-driven Café Supervisor to join our opening team. This role is ideal for an individual who is confident leading a team, maintaining high service standards, and ensuring smooth day-to-day café operations while delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Supervisor, you will be responsible for supporting the Café Manager with the daily operation of the café and taking ownership of the shift when required. Working closely with the Café Manager, Head Waiter, and Café Servers, you will lead and support the front-of-house team, ensure service standards are consistently maintained, and respond effectively to operational and guest-related matters. The Supervisor is expected to lead by example, communicate clearly and promptly, and create a positive, professional, and well-organised working environment. Key Responsibilities Guest Experience • Deliver a consistently high standard of warm, attentive, and professional service, • Lead by example in creating a welcoming and refined guest experience, • Monitor guest satisfaction throughout the service, • Respond promptly and professionally to guest requests and concerns, • Handle guest complaints appropriately and escalate more serious matters to the Café Manager, • Build positive relationships with regular and hotel guests, • Ensure the team maintains the expected service standards at all times Shift & Service Management • Take responsibility for the smooth running of the café during assigned shifts, • Coordinate the front-of-house team and allocate tasks according to operational needs, • Monitor service flow, table management, guest waiting times, and team performance, • Ensure all food and beverages are served correctly and efficiently, • Maintain consistent service and presentation standards during busy periods, • Support the Head Waiter and Café Servers during peak service, • Ensure opening, service, and closing procedures are completed correctly, • Conduct effective shift handovers and communicate important information to management Team Leadership • Lead, motivate, and support the café team throughout each shift, • Provide clear instructions and ensure team members understand their responsibilities, • Lead by example in attitude, appearance, service, and professionalism, • Support the training and development of new and existing team members, • Provide constructive feedback and coaching when required, • Monitor team performance and address operational issues promptly, • Encourage teamwork, respect, and positive communication within the team, • Support management in maintaining a professional and positive working environment Communication • Maintain clear, professional, and timely communication with the Café Manager and management team, • Keep management informed of operational issues, guest concerns, incidents, and team matters, • Respond promptly to management instructions, questions, and requests, • Ensure important information is communicated accurately to the team, • Communicate effectively between front-of-house and back-of-house teams, • Complete clear and accurate shift handovers, • Escalate issues promptly when they are outside the Supervisor's authority or responsibility Operational Support • Support the Café Manager with the daily operation of the café, • Assist with opening and closing procedures, • Monitor cleanliness, organisation, and presentation of all service areas, • Monitor stock levels and report shortages or operational requirements, • Support effective stock rotation and minimise unnecessary wastage, • Report damaged, faulty, or unsafe equipment to management, • Ensure the café operates efficiently during busy service periods, • Support the implementation of company policies, procedures, and operational standards Cash & POS Responsibilities • Ensure POS procedures are followed correctly, • Support accurate cash and payment handling, • Monitor transactions and ensure discounts, refunds, and voids are processed correctly and in accordance with company procedures, • Report any cash discrepancies or irregularities to management promptly, • Support the team with POS-related queries and operational issues Health, Safety & Hygiene • Ensure all health, safety, food safety, and hygiene procedures are followed, • Maintain a clean, safe, and organised working environment, • Ensure team members follow relevant hygiene and safety procedures, • Report accidents, incidents, hazards, or equipment concerns immediately, • Support compliance with company policies and legal requirements, • Take appropriate action in the event of an operational or safety incident and escalate where necessary Product Knowledge • Maintain excellent knowledge of the café's food and beverage menu, • Understand key ingredients, allergens, preparation methods, and product characteristics, • Ensure the team is confident in describing menu items to guests, • Support the team in making appropriate recommendations to guests, • Ensure all products are served correctly and according to the required standards, • Keep up to date with menu changes, new products, and seasonal offerings Requirements Experience • Previous experience in a Supervisor, Team Leader, Head Waiter, or similar hospitality role preferred, • Previous experience in a high-end café, restaurant, hotel, or luxury hospitality environment is an advantage, • Experience leading and supporting a front-of-house team, • Experience working in a fast-paced and guest-focused environment Skills • Excellent leadership, communication, and interpersonal skills, • Strong customer service and hospitality skills, • Ability to lead by example and motivate a team, • Strong organisational and time-management skills, • Excellent attention to detail, • Ability to remain calm and professional under pressure, • Strong problem-solving and decision-making skills, • Ability to communicate operational issues clearly and promptly, • Good understanding of service standards and hospitality operations Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Positive, approachable, and confident leadership style, • Ability to work effectively in a fast-paced luxury hospitality environment, • Ability to stand and work for extended periods during service, • Commitment to delivering consistently high standards of guest service Schedule Full-time position with shift-based scheduling based on operational needs. The Supervisor may be required to work a flexible schedule, including mornings, evenings, weekends, and public holidays. Key Performance Expectations The successful Supervisor will be expected to consistently demonstrate: • Strong leadership and team management, • Clear, timely, and professional communication, • Consistent delivery of high guest service standards, • Effective shift management and operational control, • Professional behaviour and presentation, • Strong teamwork and collaboration, • Accountability and ownership of responsibilities, • Compliance with company, health, safety, hygiene, and service standards, • Effective handling and escalation of operational and guest concerns

Application Link Apply here: https://mentorup.es/become-a-mentor Online Professional Mentor Turn your professional experience into an additional source of income while helping others make better career decisions. At MentorUp, we're looking for professionals with real-world experience who are willing to share their knowledge with students, graduates, and professionals seeking career guidance. You don't need to be a teacher, coach, or have previous mentoring experience. We're looking for professionals who can provide valuable insights based on: • Their current profession., • Previous roles they've held., • Industries they know firsthand., • Companies they've worked for throughout their careers., • Recruitment processes they've successfully completed., • Career transitions they've experienced., • Lessons learned, challenges faced, and decisions made along the way. The experience you've gained throughout your career could be exactly what someone else needs before choosing a degree, changing industries, or pursuing a new professional opportunity. What does the role involve? As a MentorUp mentor, you'll conduct one-to-one online mentoring sessions with people who want to better understand a profession, job role, industry, or company. You'll support individuals who: • Are unsure what to study., • Want to understand what a profession is really like., • Are considering changing careers., • Want to enter a new industry., • Need to understand what employers are looking for., • Want to prepare for interviews or recruitment processes., • Would like to hear from someone who has worked at a specific company., • Know where they want to go but don't know how to get there. Your role is simply to share practical, honest advice based on your own professional experience. You won't be expected to teach classes or prepare structured courses. It's about having conversations, answering questions, and helping people better understand the career path they're considering. What can you share as a mentor? For example, you could talk about: • What a typical day in your profession looks like., • Which qualifications and skills truly matter., • How you entered your industry., • What employers usually look for in candidates., • Your experience working at particular companies., • Career progression opportunities., • Challenges someone should know before entering the profession., • What you would do differently if you were starting again., • How you successfully changed careers or specialised. We're not only looking for senior executives. Anyone with genuine professional experience can provide tremendous value to someone just starting their career journey. What does MentorUp offer? • Payment for every mentoring session completed., • Opportunity to generate additional income., • Fully remote work., • Flexible schedule., • Freedom to decide how many sessions you'd like to offer., • Ability to accept only mentoring requests related to your expertise., • Your own professional profile on MentorUp., • Visibility among people interested in your profession or career path., • Compatible with your current job or business., • No exclusivity. You decide when you're available and which topics you'd like to mentor. Who are we looking for? Professionals with practical experience who can provide valuable career guidance. We particularly value: • Real professional experience., • Knowledge of a specific industry or business environment., • Clear communication skills., • Empathy and active listening., • Reliability and professionalism., • Passion for helping others., • Availability for online mentoring sessions. Whether you're employed, self-employed, an entrepreneur, consultant, executive, specialist, technician, or retired professional, we'd love to hear from you. You may also mentor based on previous positions or companies you've worked for, always respecting confidentiality and any non-disclosure obligations. Professional Fields We're looking for professionals from virtually every industry, including: Technology, Engineering, Marketing, Communications, Design, Sales, Finance, Banking, Human Resources, Law, Education, Healthcare, Science, Consulting, Administration, Construction, Logistics, Hospitality, Retail, Entrepreneurship, and Creative Industries. Working Conditions This is a flexible, session-based opportunity. There are no fixed working hours or guaranteed monthly income. The number of mentoring sessions you receive will depend on: • Demand., • Your area of expertise., • Your availability., • Interest generated by your profile. Before activating your mentor profile, you'll receive full information regarding: • Your payment per session., • Session duration., • Booking process., • Cancellation policy., • Payment procedures. How to Apply Please tell us: • Your current profession or role., • Previous positions and industries you've worked in., • Companies or business sectors you can speak about., • Topics you'd feel comfortable mentoring on., • Your approximate availability., • A short introduction explaining why you'd like to become a mentor. Your professional experience can generate additional income while helping someone make one of the most important decisions of their life. If you'd like to become part of MentorUp, complete our application form—we'd love to hear from you. Become a Mentor at MentorUp. The MentorUp Team