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  • Bar Staff
    Bar Staff
    11 days ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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  • Experienced Nail and Beauty technician
    Experienced Nail and Beauty technician
    1 month ago
    £12.5–£18.5 hourly
    Full-time
    West Byfleet

    Job Overview Pay: £100.00-£140.00 per day Job Description: Le Scott Beauty is looking for new staff to join a new opening, and on the look out for new talent in West Byfleet and surrounding areas. We are looking for Nail Technician’s (experienced). Usual guidance will be provided to the right candidate. This is a superb opportunity to work and further your experience with the most experienced Nail Technicians in Surrey. The ideal candidate will have had some qualified training, and have had live experience working in a Nail bar or beauty environment carrying out Nail applications, Pedicure’s Manicures etc. We also look for candidates who have a real interest/passion in Nails and Beauty who just love to get involved, and works well as part of a relaxed team. If this roles is of any interest then please drop us a line, as we would love to hear from you, and hope that you can join a fantastic team with opportunity to learn from some of the best trained in Surrey. In return we offer great flexibility, competitive salary, personal use of facilities and treatments for free, paid lunch, opportunity to earn extra money on weekends within a great working atmosphere which we embrace as the perfect way to supply a top quality service to our clients. Responsibilities Provide exceptional customer service by welcoming clients and understanding their nail care needs. Perform a variety of nail treatments, including manicures, pedicures, and nail enhancements. Communicate effectively with clients to offer personalized advice and recommendations, whilst also managing phone calls and booking on an adhoc basis. Stay updated on the latest trends in nail art and makeup application techniques. Maintain a clean and organized workspace, ensuring all tools and equipment are sanitized. Build strong client relationships to encourage repeat business and referrals. Job Types: Full-time, Contract, Commission Contract length: 12 months Benefits: Company pension Employee discount Store discount Experience: Beauty Salon: 1 year (required) Licence/Certification: NVQ Level 2 Beauty Therapy (preferred) Work Location: In person Benefits: Casual dress Company events Employee discount Employee mentoring programme Store discount Experience: nail service: 1 year (preferred) beauty salon: 1 year (preferred) Work Location: In person

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