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  • Waiter / Waitress
    Waiter / Waitress
    15 days ago
    Full-time
    Ilford

    Sasha’s Kitchen, a vibrant Afro-Caribbean restaurant and lounge in Ilford, is seeking an enthusiastic and dedicated Waiter/Waitress to enhance our guest experience. We pride ourselves on delivering a memorable dining and nightlife atmosphere with our unique blend of Caribbean, African, and multicultural flavors. As a Waiter/Waitress, you will be the face of our establishment, ensuring every guest enjoys their visit from start to finish. Key Responsibilities: • Greet guests warmly and guide them to their tables., • Present menus, answer questions about our dishes, and make recommendations., • Accurately take food and beverage orders., • Serve meals and drinks promptly and professionally., • Anticipate and respond to guest needs and concerns., • Handle payments efficiently and accurately., • Maintain a clean and organized dining area., • Collaborate effectively with kitchen and bar staff to ensure smooth service. What We Are Looking For: • Previous experience in a busy restaurant or lounge environment is preferred., • Exceptional customer service skills and a friendly, approachable demeanor., • Strong communication and interpersonal abilities., • Ability to work efficiently under pressure and in a fast-paced setting., • A team player with a positive attitude., • Flexibility to work various shifts, including evenings and weekends., • A passion for hospitality and creating enjoyable experiences for guests. Join our team and help us deliver the vibrant dining experience Sasha's Kitchen is known for!

    Immediate start!
    Easy apply
  • Relationship Manager
    Relationship Manager
    2 months ago
    £33400 yearly
    Full-time
    Ilford

    Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

    No experience
    Easy apply
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