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OPERATIONS & COMMERCIAL DIRECTOR \n Location: Leatherhead, Surrey \n Contract Type: Permanent, Full Time (37 hours per week) \n Salary: £75,000–£85,000 (dependent on experience) \n Benefits: Company bonus (up to 8%), pension, company car (Tesla Model 3) \n Holiday: 23 days annual leave plus birthday, plus statutory Bank Holidays \n Overview \n A growing organisation is looking to appoint a dynamic, ambitious, strategic and methodical Operations & Commercial Director to lead an established team of operations professionals. \n The purpose of the role is to develop and implement operational strategy, building on existing processes to achieve business objectives by leading and mentoring teams across HR, Purchasing, SHEQ, Logistics and Finance. \n The successful candidate will have a proven track record of leading multi-functional operational teams, combined with strong commercial awareness, excellent communication skills and the ability to motivate others while driving business performance. \n This is a strategic leadership role, working closely with the senior management team to support ambitious growth plans, improve profitability and deliver operational excellence through systems integration, data-driven decision making and continuous improvement. \n Reporting directly to the Managing Director, you will mentor a team of five managers and become an integral member of the leadership team, helping to shape the future direction of the business while promoting a culture built around commitment, teamwork, professionalism, care and enjoyment. \n Key Responsibilities \n Senior Leadership \n Attend and actively contribute to management meetings. \n Support the development and delivery of the company's strategic business plan. \n Produce and present monthly operational reports. \n Develop forecasting models and KPI reporting across multiple departments. \n Work closely with Finance to maintain accurate sales forecasts. \n Monitor and improve gross margins across the business. \n Review and implement pricing strategies, including scheduled price increases. \n Collaborate with senior management to ensure alignment across all departments. \n Lead projects focused on systems integration to improve business efficiency and reporting. \n Analyse operational data to identify trends, opportunities and areas for improvement. \n Operational Leadership \n Lead, mentor and develop managers across HR, Purchasing, SHEQ, Logistics and Finance. \n Conduct annual appraisals and six-monthly performance reviews. \n Set departmental objectives, KPIs and development plans. \n Ensure appropriate training, coaching and succession planning. \n Drive profitability through effective cost management and margin improvement. \n Work closely with installation and aftersales teams to improve operational efficiency and cost control. \n Ensure training programmes are delivered, monitored and evaluated for effectiveness. \n Use business systems including HubSpot, Sage 200 and ERP platforms to produce reports and improve operational performance. \n Oversee: \n\n • Financial projections and business analysis.\n, • Quality, health & safety and environmental management systems.\n, • HR policies, recruitment, training and employee development.\n, • Purchasing performance, supplier management, stock control and inventory value.\n, • Logistics performance, freight costs, warehouse accuracy and stock locations.\n\n Commercial & Supplier Management \n Work closely with suppliers to maintain accurate pricing structures and maximise margins. \n Build and maintain strong supplier relationships through regular meetings and visits. \n Review product profitability and identify commercial opportunities to improve performance. \n E-commerce \n Drive operational efficiency to maximise online sales performance. \n Work alongside sales and customer service teams to improve website traffic and conversion. \n Expand the online product offering. \n Oversee the ongoing management and development of the e-commerce platform. \n Essential Experience \n Proven experience leading operational teams within an engineering or technical environment. \n Strong commercial awareness with responsibility for profitability and operational performance. \n Experience within the engineering, manufacturing or industrial sectors. \n Demonstrable success implementing operational improvements that deliver measurable business results. \n Excellent stakeholder management and communication skills. \n Experience creating KPIs, dashboards and management reporting. \n Experience using ERP systems (Sage 200, HubSpot or similar) \n A proactive, collaborative leadership style with a passion for continuous improvement and accountability. \n Strong financial understanding, including forecasting, budgeting and margin management. \n Experience managing cross-functional departments including HR, Purchasing, Logistics, SHEQ and Finance. \n Personal Attributes \n Strategic thinker with a hands-on leadership approach. \n Commercially astute with excellent business acumen. \n Strong decision-maker with excellent problem-solving skills. \n Inspirational leader who develops and motivates high-performing teams. \n Confident communicator with excellent presentation and interpersonal skills. \n Highly organised with the ability to prioritise effectively. \n Driven, ambitious and results focused. \n Passionate about delivering operational excellence and business growth. \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Operations & Commercial Director \n Location: Leatherhead, SurreyContract: Permanent, Full-Time (37 hours per week)Salary: £75,000 - £85,000 DOEBenefits: Up to 8% company bonus, pension scheme, Tesla Model 3 company car, 23 days holiday plus birthday leave and Bank Holidays \n About the Role \n We are seeking an ambitious and commercially focused Operations & Commercial Director to join our senior leadership team. Reporting directly to the Managing Director, you will lead and develop a team responsible for HR, Finance, Purchasing, SHEQ and Logistics while helping shape and deliver the company's growth strategy. \n This is a key leadership role for an individual with proven operational management experience, strong commercial awareness and a track record of delivering business improvements. You will be responsible for driving profitability, improving operational efficiency, enhancing systems integration and supporting the continued growth of the business. \n Key Responsibilities \n Strategic Leadership \n \n\n • Produce and present monthly operational and commercial reports.\n, • Drive profitability through margin improvement and cost control.\n, • Manage pricing strategies and annual price increases.\n, • Develop and monitor KPIs across all operational functions.\n, • Support accurate forecasting and business performance reporting.\n, • Lead initiatives that improve business systems, data reporting and operational efficiency.\n\n Team Leadership \n\n • Lead, mentor and develop a team covering HR, Finance, SHEQ, Purchasing and Logistics.\n, • Conduct annual appraisals, performance reviews and regular one-to-one meetings.\n, • Establish clear objectives, development plans and accountability measures.\n, • Ensure effective training and development programmes are implemented.\n, • Foster a culture of continuous improvement and collaboration.\n\n Operational Management \n\n • Oversee Finance activities including forecasting, analysis and reporting.\n, • Manage HR processes including recruitment, policies, performance management and employee development.\n, • Ensure effective SHEQ compliance, systems and quality standards.\n, • Monitor purchasing performance, supplier relationships, stock management and margin performance.\n, • Oversee logistics operations including stock accuracy, warehouse efficiency and delivery costs.\n\n Commercial & Systems Development \n\n • Utilise HubSpot and Sage 200 to analyse business performance and drive efficiencies.\n, • Implement data-driven initiatives to improve decision making and forecasting.\n, • Work closely with other departments to identify opportunities for growth and process improvement.\n, • Review product profitability and recommend commercial improvements.\n\n Supplier & E-Commerce Management \n\n • Develop strong supplier relationships and oversee commercial negotiations.\n, • Monitor supplier pricing and product margins to maximise profitability.\n, • Support the growth and performance of the company's e-commerce offering.\n, • Increase product availability online and improve operational efficiency across digital sales channels.\n\n Essential Experience \n\n • Proven experience in a senior operational leadership position.\n, • Experience managing multi-functional operational teams.\n, • Background within an engineering, manufacturing or technical environment.\n, • Strong commercial acumen with experience improving margins and profitability.\n, • Demonstrable success implementing operational improvements and business efficiencies.\n, • Experience creating, tracking and reporting KPIs.\n

Pay: Up to £120,000.00 per year Job Description: Overview Mercedes-Benz of Epsom are looking for an experienced and inspiring Head of Business to lead our Epsom showroom. Reporting directly to the Group Operations Director, you will have overall responsibility for the performance and efficient operation of the site. Through strong leadership, you will motivate, develop and coordinate the management team, ensuring all departments work collaboratively to achieve exceptional results. Leading the Sales, Service and Parts functions, you will be accountable for delivering the Sandown experience, maximising commercial opportunities, and driving sustainable profitability while maintaining the highest standards of customer satisfaction. Key responsibilities include: Providing visible, inspiring leadership across the dealership. Managing and developing all departmental leaders to deliver outstanding performance. Driving sales, after sales and profitability objectives in line with business plans. Ensuring an exceptional customer experience at every stage of the customer journey. Maintaining full compliance with Mercedes-Benz franchise standards, policies and processes. Identifying opportunities for continuous improvement across the site. Creating a high-performance culture focused on employee engagement, customer excellence and operational effectiveness. This is a rewarding opportunity for a commercially astute automotive leader to play a key role within the Sandown Group, leading a prestigious Mercedes-Benz site and contributing to the ongoing success of our growing business. Key Skills/Attributes Required People management, specifically in terms of achieving high performance through teams. Leadership style should be highly visible and hands on. Motor industry experience, along with experience in a senior position with established track record in profit delivery, cost control, stock and people management. Experience of managing Sales and After Sales functions. Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of yourself and others. Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand. The successful candidate will have significant relevant retail motor experience and be able to demonstrate a track record of success in a challenging and fast paced automotive environment. Candidates will need to have outstanding drive, ambition, enthusiasm and excellent communication skills. Applicants will preferably be educated to degree level or equivalent or hold a Management Qualification with a main manufacturer. A full Driving Licence is essential as travel between sites will be required. Hours of Work: 08:00 - 18:00 Monday to Friday with 1 hour unpaid break. Total 45 Hours per week. Benefits: Company car Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Sick pay Store discount TPBN1_UKTJ

Infrastructure Engineer Location: Epsom Salary: £40,000 - £45,000 + Benefits Job Type: Full-time, Permanent The Role We are seeking a mid-level Infrastructure Engineer to join a well-established and growing software company based in Epsom, Surrey. This is a full-time, on-site role supporting, managing, and optimising office infrastructure and data centre operations to ensure seamless performance, security, and reliability. The ideal candidate will have 3-5 years of hands-on experience supporting physical servers, managing a Microsoft environment, and troubleshooting networks including firewalls, switches, and load balancers. Who We Are Our client is an innovative and established software house, delivering complex technology solutions to both public and private sector organisations for over two decades. They have built a strong reputation for excellence and innovation. Their flagship product is a powerful communication and engagement platform used by thousands of users across public sector organisations to share important updates, promote services, and increase community engagement. As a mature, stable, and growing product, it demands a secure and reliable technical environment. Our client is a member of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks and plays an active role in the UK government's digital transformation programme. Key Responsibilities • Microsoft 365 Administration – Manage Exchange Online, SharePoint, OneDrive, and Teams, including user accounts, permissions, and integrations., • Infrastructure & Network Management – Configure and maintain firewalls, routers, switches, VLANs, and IP routing while troubleshooting network issues., • Server Management – Install, configure, and maintain Windows Server (2022, 2019, 2016) and Linux environments, including Active Directory, DNS, DHCP, IIS, SQL Server, and Group Policies., • Virtualisation – Manage and support MS Hyper-V environments, including P2V and V2P migrations., • Mobile Device Management (MDM) – Deploy and maintain MDM solutions and enforce security policies., • Cybersecurity – Implement security best practices, conduct vulnerability assessments, and apply patches to maintain compliance., • Email Deliverability & Authentication – Configure and monitor SPF, DKIM, DMARC, and DNS settings to optimise email performance., • User Support – Provide 1st-3rd line support, troubleshoot issues, maintain IT assets, and improve IT workflows., • Documentation – Maintain technical documentation, network diagrams, and an up-to-date asset register. Skills and Qualifications • 3-5 years of experience in IT infrastructure, systems administration, and networking., • Strong knowledge of Microsoft 365, Windows Server, and Linux environments., • Experience managing enterprise-grade firewalls (e.g., SonicWall) and network troubleshooting., • Hands-on experience with Hyper-V virtualisation and server deployments., • Solid knowledge of cybersecurity principles and best practices., • Excellent troubleshooting skills and ability to work independently., • Strong communication and teamwork skills., • Relevant IT certifications (Microsoft, Cisco, CompTIA, or similar) are desirable. Career Progression Infrastructure Engineers in this business typically progress to Senior Infrastructure Engineer and Operations Manager, with further progression to Operations Director. Benefits • Competitive salary (£40,000 - £45,000) and benefits package, • Professional development opportunities and certifications, • Collaborative and innovative work environment, • Exposure to cutting-edge IT infrastructure projects, • Health insurance (from second year), • Pension scheme Working Hours & Environment • 9am - 6pm, Monday to Friday, • Fully on-site role, • Office located in the centre of Epsom, less than a 5-minute walk from the main train station and close to local amenities Start Date ASAP

Work across Product, Design, Data, and other engineering directors to turn strategy into execution. You'll work closely with Product, Design, Data, and other engineering directors to translate a clear long-term strategy into execution, at a moment when Front of House has made quality, delivery rigou

About the RoleThe Associate Director, Solution Consulting is responsible for supporting the implementation and delivery of commercial strategy by aligning Signant Health's product portfolio and services with customer needs. Build expertise in Signant Health's product portfolio (RTSM, eCOA, EDC, eCon

As Director of Product & Engineering, Support, you will build the AI-powered systems that determine how tens of thousands of hospitality operators get help, find answers, and never have a reason to need either. Own product knowledge infrastructure: the canonical source of truth for how the product w

This role will identify emerging technology trends, define market entry strategies, and lead strategic initiatives including M&A Key responsibilities: Lead Market Intelligence: Conduct comprehensive market analysis on infrastructure trends, technology shifts, and competitive dynamics to inform s

Key Responsibilities: Set product vision and own execution across a highly matrixed organization Grounded in customer research, establish a framework inclusive of information architecture and standard design elements that peer product teams can use Influence and coordinate cross team discussions

Product marketing director responsibilities: Execute GTM strategies to grow pipeline and market adoption Identify and engage new customers, partners, and market opportunities Track semiconductor trends, competitor activity, and emerging technologies Support product launches, industry events, and cus

What you would bringExperience in both product leadership and hands-on product building, comfortable moving between strategy and execution in the same weekTechnical depth sufficient to engage seriously with engineers on architecture and system design, with clear opinions about what good engineering

Required Qualifications:10+ years of product management, platform strategy, or product leadership experience in enterprise software, cloud platforms, contact center, customer engagement, marketing technology, or communications platforms. Platform & Product Execution Lead cross-functional teams respo

STANDARD CHARTERED is seeking a Product Specialist within Prime Services, focusing on FX Prime Brokerage and core platform services. The role will help develop a competitive product suite, retain clients, respond to market changes and create new revenue opportunities in a controlled, compliant envir

Director - ETF Product Strategist page is loaded## Director - ETF Product Strategistlocations: London, Great Britaintime type: Full timeposted on: Posted Todayjob requisition id: 2127743## ## Job Description:The RoleAs the ETF team expands distribution internationally, we are seeking a k

Work with the Global Head of Prime Product and other product leads to deliver strategic priorities aligned with the global Prime Services growth agenda. Work with Sales and Product leadership to align product strategy with the broader Prime Services business strategy and growth agenda. Strong commer

AKQA in London seeks a Group Design Director to define the future of digital craft across brand and product experiences.

As a key subject matter expert, you will bring strategic perspective and investment expertise to help teams across Product Marketing, Content & Insights, Investments, Global Product, Segment Marketing, and Distribution align around priorities, client needs, and commercial opportunities. Advise on pr

The Director, Product Management OptymEdge will shape architecture decisions, manage budgets and resources, and ensure products meet rigorous technical and compliance standards. The Director, Product Management OptymEdge will define and drive the strategy, vision, and execution of a large-scale, clo

AKQA is seeking a Group Design Director in London to define the next era of digital craft. You will lead vision, shape work, and set benchmarks for brand and product experiences. You will mentor teams, drive global product storytelling, and champion modern workflows to deliver bold, elegant digital

NielsenIQ is recruiting a Senior Director of Product Security to mature its security programs across geographies and business units. You will oversee product security capabilities with engineering leaders and business units, driving adoption and continuous improvement of NIQ’s security posture thr

The role requires a combination of product leadership, AI experience, enterprise product expertise, and strong commercial awareness, with the ability to operate effectively across product, technology, and go-to-market functions. The Director of Product Management will set the product vision and appr

We’re looking for a Product Director to lead Flex into its next phase of growth. This high‑impact, deeply commercial role sits at the intersection of product and credit. Set direction for one of Monzo’s most important revenue‑driving products.

Be 'product champion' within the Global Product Management team for an investment division's product range, and share with the team information in relation to product development that is underway in relation to these products. Product development experience; strong technical knowledge of private mar

Extensive product management experience, with hands-on experience building fraud and dynamic assessment products, ideally across a wide range of capabilities including workflow orchestration, data integration, model development and case management. As a Product Director at JPMorgan Chase within the

As the Senior Product Director for Business Banking, you will define and drive the product strategy, vision, and execution for one of Monzo’s most strategically important product areas. Hire, coach, and develop exceptional product managers, helping them reach their full potential and cultivating t

As Duetto's Director of Product Management for HotStats, you'll establish the entire product management function for a portfolio that sits at the heart of our expanding Revenue & Profit Operating System — shaping strategy, building the team, and driving the roadmap that unlocks HotStats's full com

TwinThread is looking for a Product Director to lead the development of an AI/ML-centric fraud risk product. Candidates should have extensive product management experience with a focus on fraud products, the ability to solve complex problems, and clear written communication skills. This role involve

This critical role, reporting to the Managing Director and a member of the SLT, will help ensure that customer needs, market opportunities and business priorities are connected through a clear product strategy, robust product roadmaps and effective product lifecycle management. As Product Director,

The Director will help define and drive the multiyear product vision, market strategy, and competitive positioning. The role leverages data-driven insights to fuel effective product strategies and drive value-added delivery from product implementation through to adoption. Experience in product growt

This is one of the most commercially focused product leadership roles in the business, responsible for driving sustainable customer growth through exceptional product thinking, experimentation and AI. Use AI to increase experimentation speed, product development efficiency and team productivity. You

This is one of the most commercially focused product leadership roles in the business, responsible for driving sustainable customer growth through exceptional product thinking, experimentation and AI. Use AI to increase experimentation speed, product development efficiency and team productivity. You

We’re looking for a Product Director – Finance to lead product across the finance offering of the Omnea platform. As Product Director, you’ll shape not just what we build, but how we build it. We are looking for a product leader with experience in this space, who recognises the commercial pote

Clarivate is seeking a Director of Product Management to lead strategy and execution for their Cortellis R&D portfolio. This role focuses on driving outcomes across a product portfolio, requiring extensive product leadership and AI experience.

Jobtailor in London is seeking a senior product strategist for Structured FI Solutions to set the strategy for the product line, design new products, and lead the execution of transactions within the approved business plan.

Appfire, a global SaaS software company, is seeking a Senior Director of Product Marketing to shape and scale our enterprise PMM strategy across markets. You will lead from the front, aligning Product, Sales, CS, Channel, and Exec leadership to deliver differentiated market narratives and repeatable

Rowe Price is seeking a Product Marketing Director, Global / International Equity Lead to shape marketing strategy, messaging, and go‑to‑market for Global / International Equity capabilities.

Director of Product Engineering | ClearCourse. We are hiring a Director of Product Engineering and we are looking specifically at senior engineering leaders who are ready for a role with real scope, real accountability and no ceiling on impact. You have led 80+ engineers across multiple product line

Workiva is seeking a strategic, hands-on Product Marketing Director to lead marketing efforts across finance and risk sectors in EMEA. The ideal candidate will have over 10 years' experience in B2B product marketing within the SaaS industry, along with familiarity with European regulatory landscapes

We are looking for a commercially‑minded data and product builder to join our Brand Partnerships team in London or Madrid as Director, Commercial Product. Build measurement into a product. Fever tech teams the requirements and commercial needs in a way that they can use to be productive in builds.

A fast-growing tech startup in Greater London is seeking a Product Director - Finance to lead product strategy within their finance offering. The ideal candidate has over 9 years in product management, with a focus on enterprise B2B products. This role combines leadership, product vision, and execut

A leading media analytics company in London is seeking an International Product leader to drive their global expansion strategy. This role entails evaluating international market opportunities and ensuring US-originated products meet the needs of diverse markets. Candidates should have over 10 years

Kraken is hiring a Director of Product Marketing to lead the team responsible for Kraken Customer, redefining core customer operations systems for utilities. You will drive go-to-market strategy, positioning, and messaging, and work with Product, Sales and Customer Success to ensure successful launc

The Director will help define and drive the multiyear product vision, market strategy, and competitive positioning. The role leverages data-driven insights to fuel effective product strategies and drive value-added delivery from product implementation through to adoption. Proven track record to leve

As Director of Product Marketing you’ll build the compelling narratives that communicate Perk’s value proposition and set us apart from our competitors, run the go‑to‑market engine that turns product investment into commercial outcomes, and build the competitive intelligence function that ke

We're looking for a Director of Product Design to lead design across the Runna app and set the craft bar for one of the most loved products in running, especially as AI becomes a larger competitive threat and bigger part of the experience. You'll lead designers embedded across our product squads and

Genius Sports Group is seeking a Director to lead the combined Product Security and Security Operations function, embedding security across engineering and product delivery in a regulated sports data environment.

Coach and mentor the product team on best practices, including solution generation, market research, storyboarding, mind‑mapping, prototyping methods, product adoption strategies, and product delivery to effectively deliver on objectives. As a Product Director in Kinexys, you lead innovation throu

Operating at the intersection of Product and the market, you will lead the product marketing, analyst relations, and demonstration operations teams, elevating Unit4’s go‑to‑market capability to match the scale and ambition of our AI‑native platform launch. As Senior Director, Product Managem