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  • Pizza Second Chef
    Pizza Second Chef
    3 hours ago
    £13.76–£17.76 hourly
    Part-time
    London

    What you'll get: • £13.76 – 17.76 per hour OTE (including service charge and delivery bonus - our data says you can earn between £1 to £4 per hour on top of your pay), • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday (pro rata), • A pension scheme to set you up for the future, • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us: At Franco Manca, we're passionate about making pizza the way it should be – simple, authentic, and absolutely delicious. Our famous slow-rising sourdough, fresh seasonal ingredients, and traditional cooking methods are at the heart of what we do. But what makes us truly special is our people. From our pizzerias to our kitchens, we're all about great food, good vibes, and creating a place where everyone feels welcome. If you love food, thrive in a fast-paced kitchen, and want to grow your career with a brand that cares, we'd love to have you join the Franco family. What You'll Do: • As Pizza Second Chef, you'll be a vital part of our kitchen team, supporting the Head Chef and keeping the heart of our pizzeria beating strong., • You'll work closely with the Head Chef to deliver consistently amazing food, ensuring every pizza is a masterpiece., • Take responsibility for key areas of the kitchen, from food prep and quality control to maintaining hygiene and safety standards., • Help train and support junior members of the team, sharing your skills and passion for great food., • Keep calm under pressure and lead the team when the Head Chef isn't around., • Play a hands-on role, from stretching dough to creating pizzas that make our guests smile. What You'll Bring to the Role: • We're looking for someone with kitchen experience, a passion for food, and a positive, team-first attitude., • You'll have experience in a busy kitchen, with a strong understanding of food prep, hygiene, and service., • Be passionate about cooking and delivering high-quality food with every dish., • Be a great team player, supporting and motivating others to do their best., • Stay organized and focused, even during the busiest shifts., • Have a hunger to learn and grow, with the drive to take the next step in your kitchen career. If you have the skills & passion to become a Franco Manca Pizza Second Chef, then click apply and jump on board with the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Head Pizza Chef
    Head Pizza Chef
    3 days ago
    $17.5 hourly
    Full-time
    Chiswick, London

    Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • Maintaining 5* Food Hygiene standards., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. Loyalty incentive - extra 50p per hour paid after 1 years continuous service Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

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  • Kitchen Manager
    Kitchen Manager
    3 days ago
    £38000 yearly
    Full-time
    London

    **Kitchen Manager - Delivery Kitchen London, South Acton** What you'll get: • Salary up to £38,000 per year based on a 45-hour contract., • Quarterly Bonus Scheme up to 20% (KPI's TBC), • Free yummy pizzas and soft drinks on every shift., • 28 days holiday., • A pension scheme to set you up for the future., • Medicash – Health cash plan including dental, optical, physiotherapy and more., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions., • 50% staff discount when dining in any Franco Manca restaurant., • Up to £500 employee referral scheme (T&Cs apply)., • Ongoing personal growth and development with our Franco Academy across the UK. About Us At Franco Manca, we're not just making sourdough pizza, we're creating a movement. Our passion for simple, authentic and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza. We're about people, community and creating a welcoming space where everyone feels at home. As we exploring new ways to serve delicious pizza, we're launching an exciting new Delivery Kitchen operation and are looking for an experienced Kitchen Manager to help lead the way. What You'll Do • As Kitchen Manager, you'll be the driving force behind our Delivery Kitchen operation, leading a small team to deliver exceptional food quality and operational performance., • You'll take charge of the kitchen, ensuring every pizza is prepared to our high standards while maintaining speed, consistency and accuracy across every order., • Inspire, coach and develop a small team, creating a positive and supportive culture where people can thrive., • Manage kitchen operations, including food preparation, stock control, ordering, labour management, hygiene and health & safety., • Be hands-on, whether you're making pizzas, supporting your team during busy periods or finding ways to improve efficiency and performance., • Take ownership of day-to-day challenges and proactively solve problems to keep the operation running smoothly., • Ensure the kitchen is organised, effective and prepared to meet the demands of a fast-paced delivery environment., • Work closely with the Operations team to continually improve processes, standards and performance. What You'll Bring • We're looking for a Kitchen Manager who knows their way around a kitchen and has a genuine passion for great pizza and food quality., • You'll have previous experience leading a kitchen team in a Delivery Kitchen, delivery-focused kitchen or high-volume takeaway environment., • Strong pizza-making experience is essential., • You'll be comfortable leading and developing a small team of chefs., • Be highly organised, ensuring the kitchen operates efficiently at all times., • Have a proactive and solutions-focused mindset, with the ability to identify challenges and take ownership of resolving them., • Lead by example, creating a positive, supportive atmosphere within the team., • Have excellent attention to detail and a commitment to maintaining Franco Manca's quality standards., • Possess strong knowledge of food safety, HACCP and health & safety compliance. Ready to Join Us? If you have the skills, pizza expertise and leadership experience to build and lead a successful Delivery Kitchen operation, then click apply and join the pioneers of Sourdough Pizza. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Pastry Chef de Partie
    Pastry Chef de Partie
    5 days ago
    Full-time
    London

    Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French Brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family! If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, or at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do! What We're Offering • range hourly salary: £16/hour (inclusive of Tronc), • We invest in our people, offering great career opportunities with new openings ahead! Start date : ASAP Why It's Awesome to Join La Nouvelle Garde • GP service & EAP discount: because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift, • Everything is homemade; and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way, • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself, • Lucrative referral scheme More benefits to come Key Responsibilities • Production & Quality: Oversee and execute daily pastry production (doughs, creams, assembly), • Team Leadership: Supervise, train, and motivate pastry commis and apprentices, ensuring a positive culture, • Creativity: Contribute to the development of seasonal desserts and daily specials, • Operations: Manage raw material orders and inventories while ensuring optimal stock rotation, • Profitability: Follow technical sheets strictly, control portions, and minimise waste to meet margin targets, • Compliance: Guarantee strict adherence to HACCP hygiene and safety standards and maintain a spotless pastry lab We're Looking For Experience & Qualities • Strong sense of hospitality and guest service, • Leadership and team management skills, • Excellent presentation, • Availability and responsiveness Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française Please note: All applicants must hold a valid visa or the right to work in the UK.

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  • Restaurant Manager
    Restaurant Manager
    6 days ago
    £37000–£51000 yearly
    Full-time
    London

    What you'll get: • £37,000 – 51,900 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay), • Quarterly Bonus scheme, • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday, • Salary sacrifice pension scheme, • Medicash - Health cash plans e.g.: dental, glasses, physiotherapy, etc., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us At Franco Manca, we're not just making sourdough pizza – we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza – we're about people, community, and creating a welcoming space where everyone feels at home. What You'll Do: • As a Restaurant Manager, you'll be the driving force behind one of our buzzing pizzerias. You'll lead by example, inspiring your team to deliver exceptional service, delicious food, and an unforgettable experience for every guest who walks through our doors., • You'll take ownership of the day-to-day running of the restaurant, ensuring everything from the dough to the smiles is on point., • Lead, support and develop your team to deliver the very best – whether it's during the lunchtime rush or a busy Friday night., • Be the face of Franco Manca, building great relationships with customers and the local community., • Take care of business – from managing budgets and hitting targets to ensuring health & safety standards are always met., • Celebrate success with your team – because when one of us wins, we all win. What You'll Bring: • You'll have a love of great food and drink – and want to share that passion with others., • Lead with heart and energy, creating a positive vibe that's infectious., • Know your way around a busy restaurant floor and can stay cool under pressure., • Have a sharp eye for the details that make all the difference, from the perfect pizza to the perfect guest experience., • Thrive on building and motivating a team, helping them to grow and achieve their potential., • You're ambitious, with a hunger to grow your career in a business that's growing just as fast. If you have the skills & passion to become a Franco Manca Restaurant Manager, then hit apply and be part of the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Demi Chef de partie
    Demi Chef de partie
    5 days ago
    Full-time
    London

    Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French Brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family! If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, or at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do! What We're Offering • Average hourly salary: £15/hour (inclusive of Tronc), • We invest in our people, offering great career opportunities with new openings ahead! Start date : As soon as possible Why It's Awesome to Join La Nouvelle Garde • GP service & EAP discount: because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift, • Everything is homemade; and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way, • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself, • Lucrative referral scheme More benefits to come Key Responsibilities 1. Food Excellence & Financial Discipline: Running your section to spec by preparing and cooking dishes to La Nouvelle Garde standards, while ensuring strict portion control and waste minimisation to manage food costs effectively, 2. Leadership & Operations: Leading by example on your section by supporting and training Commis Chefs and managing prep lists, mise en place, and stock rotation to ensure a smooth service flow, 3. Safety & Culture: Maintaining a clean, compliant section according to HACCP standards and using equipment responsibly to contribute to a focused and respectful kitchen culture What We're Looking For • Several experiences in busy, fast-paced restaurants, capable of handling the pressure of the "rush", • A deep sense of service and a passion for making guests feel truly cared for and valued, • A calm, professional presence with strong organisational skills Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française. Please note: All applicants must hold a valid visa or the right to work in the UK.

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  • Pizza Head Chef
    Pizza Head Chef
    6 days ago
    £14.4–£18.4 hourly
    Full-time
    London

    What you'll get: • £14.40 – 18.40 per hour OTE (including service charge and delivery bonus - our data says you can earn between £1 to £4 per hour on top of your pay), • Quarterly Bonus scheme, • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday (pro rata), • A pension scheme to set you up for the future, • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us: At Franco Manca, we're not just making sourdough pizza – we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza – we're about people, community, and creating a welcoming space where everyone feels at home. What You'll Do • As Head Chef, you'll be the master of the kitchen – leading your team to create incredible food while keeping everything running smoothly., • You'll take charge of the kitchen, ensuring every pizza is cooked to perfection and every dish meets our high standards., • Inspire and develop your team, helping them grow their skills and passion for food., • Manage kitchen operations, from food prep and stock control to hygiene and health & safety., • Be hands-on – whether you're crafting pizzas, training your team, or finding ways to make the kitchen even better., • Work closely with the Restaurant Manager to ensure smooth service and an exceptional experience for every guest. What You'll Bring: • We're looking for a Head Chef who knows their way around a kitchen and has a genuine love for great food., • You'll have experience leading a kitchen team in a busy restaurant environment., • Be passionate about Italian cooking, with a sharp eye for detail and a commitment to quality., • Lead by example, creating a positive, supportive atmosphere in the kitchen., • Have excellent organizational skills, keeping everything running like clockwork even during the busiest shifts., • Be motivated to grow and develop, both personally and as part of the Franco Manca family. If you have the skills & passion to become a Franco Manca Pizza Head Chef, then click apply and jump on board with the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Commis Waiter/Runner
    Commis Waiter/Runner
    5 days ago
    Full-time
    London

    Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French Brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family! If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, or at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do! What We're Offering • Average hourly salary: £15/hour (inclusive of Tronc), • Full-time position – approximately 40 to 45 hours per week, • We invest in our people, offering great career opportunities with new openings ahead! Start date : As soon as possible Why It's Awesome to Join La Nouvelle Garde • GP service & EAP discount: because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift, • Everything is homemade; and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way, • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself, • Lucrative referral scheme More benefits to come Key Responsibilities 1. Flawless Experience: Delivering food to tables quickly, accurately and with care, ensuring dishes are presented correctly before leaving the pass and supporting waiters in delivering a smooth guest experience, 2. Team Synergy: Work closely with the BOH and FOH What We're Looking For • Several experiences in busy, fast-paced restaurants, capable of handling the pressure of the "rush", • A deep sense of service and a passion for making guests feel truly cared for and valued, • A calm, professional presence with strong organisational skills Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française. Please note: All applicants must hold a valid visa or the right to work in the UK.

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  • Guest Relations Assistant
    Guest Relations Assistant
    20 days ago
    £15.33–£17.83 hourly
    Full-time
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!

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  • Head Waiter
    Head Waiter
    5 days ago
    Full-time
    London

    Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family. If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, ant at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do. The Role As a Waiter, you are a key part of the guest experience. You deliver warm, professional service, know the menu inside out, and make guests feel looked after from arrival to departure. What we're offering • From £16 hourly (inclusive SC), • Full-time position – approximately 40 to 45 hours per week, • 28 days holiday Start date : As soon as possible Why It's Awesome to Join La Nouvelle Garde • GP Service & EAP discount : because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift., • Everything is homemade — and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way., • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself More benefits to come Key Responsibilities 1. Flawless Experience: Guarantee that every minute, from arrival to departure, is a moment of pure joy for our guests., 2. Menu Expertise: Master the menu to provide warm, attentive service and natural recommendations., 3. Team Synergy: Work closely with the kitchen and bar to maintain a positive, high-energy environment. What we're Looking For • Several experiences in busy, fast-paced restaurants, capable of handling the pressure of the "rush"., • A deep sense of service and a passion for making guests feel truly cared for and valued., • A calm, professional presence with strong organisational skills. Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française. Please note: All applicants must hold a valid visa or the right to work in the UK.

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  • Head Chef
    Head Chef
    2 months ago
    £32000–£38000 yearly
    Full-time
    Thames Ditton

    Job Title: Head Chef Reports To: General Manager / Owner Location: The Limping fox Job Purpose The Head Chef is responsible for the overall management of the kitchen, ensuring high-quality food preparation, excellent food safety standards, efficient kitchen operations, and the leadership of the kitchen team. The role includes menu planning, stock control, cost management, staff training, and ensuring compliance with all UK food hygiene, health and safety, and employment legislation. Key Responsibilities Kitchen Management • Lead and manage the day-to-day operation of the kitchen., • Ensure all food is prepared and presented to the highest standards., • Develop seasonal menus and specials in line with business objectives., • Maintain consistency in food quality, portion control and presentation., • Monitor food production to minimise waste and maximise profitability. Food Safety & Hygiene • Ensure full compliance with the Food Safety Act 1990., • Follow the Food Hygiene (England) Regulations 2013 (or equivalent legislation for Scotland, Wales or Northern Ireland)., • Implement and maintain HACCP (Hazard Analysis and Critical Control Points) procedures., • Ensure all food is stored, prepared and served safely., • Monitor and record temperature checks for fridges, freezers, deliveries and cooked food., • Ensure cleaning schedules are completed and documented., • Maintain excellent personal hygiene standards within the kitchen., • Prepare for and maintain the standards required for Environmental Health Officer (EHO) inspections. Health & Safety • Comply with the Health and Safety at Work etc. Act 1974., • Conduct and review kitchen risk assessments., • Ensure safe use of kitchen equipment., • Report accidents and complete accident records where required., • Ensure compliance with:, • Manual Handling Operations Regulations 1992, • Control of Substances Hazardous to Health (COSHH) Regulations 2002, • Regulatory Reform (Fire Safety) Order 2005, • Provision and Use of Work Equipment Regulations (PUWER) 1998, • Personal Protective Equipment (PPE) requirements where applicable. Allergen Management • Ensure compliance with:, • Food Information Regulations 2014, • Natasha’s Law (Food Information (Amendment) (England) Regulations 2019), • Ensure allergen information is accurate and available to customers., • Prevent cross-contamination., • Train staff on allergen awareness and procedures. Staff Management • Recruit, train and develop kitchen staff., • Produce staff rotas., • Conduct performance reviews., • Maintain high standards of teamwork and professionalism., • Ensure staff follow company policies and procedures., • Manage disciplinary matters where necessary. Stock Control • Order food and kitchen supplies., • Monitor stock levels., • Carry out regular stock takes., • Control food costs and wastage., • Liaise with suppliers. Financial Responsibilities • Work within agreed food GP targets., • Control labour costs., • Monitor kitchen budgets., • Reduce unnecessary waste. Cleaning & Maintenance • Ensure the kitchen is cleaned to a high standard., • Maintain equipment and arrange repairs when required., • Ensure all maintenance issues are reported promptly. Essential Qualifications & Certifications The successful Head Chef should hold (or be willing to obtain): • Level 3 Food Safety and Hygiene for Supervisors (minimum), • HACCP Training, • Allergen Awareness Training, • COSHH Awareness Training, • Fire Safety Awareness, • Manual Handling Training, • Health & Safety Awareness, • First Aid at Work or Emergency First Aid (desirable), • Personal Licence Holder (desirable if management duties include alcohol sales) Skills & Experience • Previous experience as a Head Chef or Senior Sous Chef., • Strong leadership and team management skills., • Excellent organisational abilities., • Knowledge of UK food legislation., • Menu development experience., • Budget and stock control experience., • Ability to work under pressure., • Strong communication skills., • High attention to detail. Personal Attributes • Professional appearance., • Reliable and punctual., • Positive attitude., • Calm under pressure., • Passionate about food., • Excellent problem-solving skills., • Committed to maintaining high standards. Working Hours • Flexible hours including evenings, weekends and bank holidays., • Overtime may be required during busy periods. Performance Expectations The Head Chef will be expected to: • Maintain a minimum 5-star Food Hygiene Rating where achievable., • Ensure all legal food safety documentation is completed., • Keep food waste within agreed targets., • Maintain excellent kitchen cleanliness., • Deliver consistent, high-quality food., • Build and develop a motivated kitchen team., • Meet agreed food gross profit targets

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  • Chef de partie
    Chef de partie
    5 days ago
    Full-time
    London

    Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French Brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family! If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, or at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do! What We're Offering • Average hourly salary: £16/hour (inclusive of Tronc), • We invest in our people, offering great career opportunities with new openings ahead! Start date : As soon as possible Why It's Awesome to Join La Nouvelle Garde • GP service & EAP discount: because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift, • Everything is homemade; and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way, • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself, • Lucrative referral scheme More benefits to come Key Responsibilities 1. Food Excellence & Financial Discipline: Running your section to spec by preparing and cooking dishes to La Nouvelle Garde standards, while ensuring strict portion control and waste minimisation to manage food costs effectively, 2. Leadership & Operations: Leading by example on your section by supporting and training Commis Chefs and managing prep lists, mise en place, and stock rotation to ensure a smooth service flow, 3. Safety & Culture: Maintaining a clean, compliant section according to HACCP standards and using equipment responsibly to contribute to a focused and respectful kitchen culture What We're Looking For • Several experiences in busy, fast-paced restaurants, capable of handling the pressure of the "rush", • Minimum 3 years experiences in fine dining, • A deep sense of service and a passion for making guests feel truly cared for and valued, • A calm, professional presence with strong organisational skills Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française. Please note: All applicants must hold a valid visa or the right to work in the UK. #IND/NGARDE/UK

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  • Bartender
    Bartender
    5 days ago
    Full-time
    London

    Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family. If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, or at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do. What we're offering • Average hourly salary: £15-£16/hour (inclusive of Tronc), • We invest in our people, offering great career opportunities with new openings ahead!, • Full Time Contract Start date : ASAP Why It's Awesome to Join La Nouvelle Garde • GP service & EAP discount: because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift, • Everything is homemade; and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way, • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself, • Lucrative referral scheme More benefits to come Key Responsibilities 1. Exceptional Guest Experience: Deliver a warm, engaging service at the bar, creating memorable moments for every guest through great drinks and genuine hospitality, 2. Bar Excellence: Prepare and serve beverages to a high standard, maintaining consistency, speed, and attention to detail during both busy and quieter periods, 3. Team Synergy: Work closely with floor and kitchen teams to ensure smooth service, clear communication, and an outstanding overall guest experience What We're Looking For • Experience working in busy, fast-paced bar environments, with the ability to stay composed and efficient during peak service, • A passion for hospitality, drinks, and creating a welcoming atmosphere for guests, • A calm, professional approach with strong organisational skills and attention to detail Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française. Please note: All applicants must hold a valid visa or the right to work in the UK.

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